
LiveChat – Live Chat Plugin for WP Websites Security & Risk Analysis
wordpress.org/plugins/wp-live-chat-software-for-wordpressBest live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
Is LiveChat – Live Chat Plugin for WP Websites Safe to Use in 2026?
Generally Safe
Score 99/100LiveChat – Live Chat Plugin for WP Websites has a strong security track record. Known vulnerabilities have been patched promptly.
The plugin 'wp-live-chat-software-for-wordpress' v5.0.11 exhibits a mixed security posture. While it demonstrates strong output escaping practices with 100% of outputs properly escaped and no critical or high-severity taint flows, significant concerns arise from its attack surface and historical vulnerability patterns.
The static analysis reveals a substantial attack surface with 4 entry points, 3 of which are AJAX handlers lacking authentication checks. This creates a direct pathway for unauthenticated attackers to interact with sensitive plugin functions, potentially leading to unauthorized actions or information disclosure. The presence of SQL queries without prepared statements, although only one is identified, is a notable risk that could be exploited for SQL injection vulnerabilities, especially when combined with unprotected entry points.
The plugin's vulnerability history, with 2 medium-severity CVEs primarily involving Cross-Site Request Forgery and Cross-Site Scripting, suggests a past tendency to introduce such vulnerabilities. Although there are no currently unpatched vulnerabilities, the recurring nature of these types of flaws indicates a need for more robust input validation and security checks within the plugin's codebase. The absence of capability checks on any entry points further exacerbates the risk posed by the unprotected AJAX handlers.
Key Concerns
- 3 unprotected AJAX handlers
- 1 SQL query without prepared statements
- 2 medium CVEs in vulnerability history
- 0 capability checks on entry points
LiveChat – Live Chat Plugin for WP Websites Security Vulnerabilities
CVEs by Year
Severity Breakdown
2 total CVEs
LiveChat <= 4.5.15 - Cross-Site Request Forgery
WP LiveChat <= 3.7.3 - Stored Cross-Site Scripting
LiveChat – Live Chat Plugin for WP Websites Code Analysis
SQL Query Safety
Output Escaping
LiveChat – Live Chat Plugin for WP Websites Attack Surface
AJAX Handlers 3
REST API Routes 1
WordPress Hooks 14
Maintenance & Trust
LiveChat – Live Chat Plugin for WP Websites Maintenance & Trust
Maintenance Signals
Community Trust
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LiveChat – Live Chat Plugin for WP Websites Developer Profile
10 plugins · 113K total installs
How We Detect LiveChat – Live Chat Plugin for WP Websites
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/wp-live-chat-software-for-wordpress/includes/css/text.css/wp-content/plugins/wp-live-chat-software-for-wordpress/includes/css/widgets.css/wp-content/plugins/wp-live-chat-software-for-wordpress/includes/css/text-icons.css/wp-content/plugins/wp-live-chat-software-for-wordpress/includes/js/textConnect.js/wp-content/plugins/wp-live-chat-software-for-wordpress/includes/js/textConnect.jswp-live-chat-software-for-wordpress/includes/css/text.css?ver=wp-live-chat-software-for-wordpress/includes/css/widgets.css?ver=wp-live-chat-software-for-wordpress/includes/css/text-icons.css?ver=wp-live-chat-software-for-wordpress/includes/js/textConnect.js?ver=HTML / DOM Fingerprints
text-livechattext-livechattextConnect/wp-json/livechat/v1/diagnose