Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Security & Risk Analysis

wordpress.org/plugins/chatway-live-chat

AI chatbot & live chat for customer support, FAQ, chat buttons including WhatsApp with Chatway live chat. iOS & Android apps available 💬

30K active installs v1.4.5 PHP + WP 3.1+ Updated Mar 15, 2026
chatchatbotcustomer-supportlive-chatwhatsapp
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Download
Safety Verdict

Is Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Safe to Use in 2026?

Generally Safe

Score 100/100

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 19d ago
Risk Assessment

The plugin "chatway-live-chat" v1.4.5 demonstrates a generally strong security posture based on the provided static analysis. The complete absence of SQL queries that are not prepared, a very high percentage of properly escaped output, and the presence of both nonce and capability checks on its entry points are commendable practices. Furthermore, the lack of known CVEs in its vulnerability history suggests a consistent effort towards maintaining a secure codebase over time. The static analysis indicates a small attack surface with no immediately apparent vulnerabilities like raw SQL, unescaped output, or unprotected AJAX handlers.

However, it's important to note a few areas that could be further scrutinized. The presence of 8 external HTTP requests, while not inherently a vulnerability, represents potential points of failure or exposure if those external services are compromised or introduce vulnerabilities. Similarly, while only 2 AJAX handlers are present and currently appear to be protected, a detailed review of the specific functionalities behind these handlers is crucial to ensure no subtle bypasses or logic flaws exist. The taint analysis also shows 2 flows analyzed, with 0 unsanitized paths, which is positive, but the limited number of flows analyzed might mean that more complex or less common attack vectors were not uncovered. Overall, the plugin appears to be well-secured, but continued vigilance on its external dependencies and the specific implementation of its entry points is advised.

Key Concerns

  • External HTTP requests present
  • Limited taint analysis scope
Vulnerabilities
None known

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
1
50 escaped
Nonce Checks
1
Capability Checks
4
File Operations
0
External Requests
8
Bundled Libraries
0

Output Escaping

98% escaped51 total outputs
Data Flows
All sanitized

Data Flow Analysis

2 flows
check_for_conversation (app\Front.php:34)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Attack Surface

Entry Points2
Unprotected0

AJAX Handlers 2

authwp_ajax_sync_chatway_dataapp\Front.php:17
noprivwp_ajax_sync_chatway_dataapp\Front.php:18
WordPress Hooks 16
actionrest_api_initapp\Api.php:38
actionadmin_enqueue_scriptsapp\Assets.php:17
actionwp_enqueue_scriptsapp\Assets.php:18
actionadmin_initapp\Base.php:15
actioninitapp\ChatwayApi.php:28
actionactivated_pluginapp\ChatwayApi.php:29
actiondeactivated_pluginapp\ChatwayApi.php:30
actionupgrader_process_completeapp\ChatwayApi.php:32
actionwoocommerce_add_to_cartapp\Front.php:19
actionwoocommerce_after_cart_item_quantity_updateapp\Front.php:20
actionwoocommerce_cart_item_removedapp\Front.php:21
actionwoocommerce_thankyouapp\Front.php:22
actionadmin_menuapp\View.php:15
actionadmin_headapp\View.php:16
actionadmin_initapp\View.php:17
actionplugins_loadedchatway.php:20
Maintenance & Trust

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Maintenance & Trust

Maintenance Signals

WordPress version tested6.9.4
Last updatedMar 15, 2026
PHP min version
Downloads247K

Community Trust

Rating100/100
Number of ratings660
Active installs30K
Developer Profile

Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons Developer Profile

Chatway Live Chat

1 plugin · 30K total installs

94
trust score
Avg Security Score
100/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/chatway-live-chat/assets/js/app.asset.php/wp-content/plugins/chatway-live-chat/assets/js/frontend.asset.php
Script Paths
/wp-content/plugins/chatway-live-chat/assets/js/frontend.js
Version Parameters
chatway-scriptchatway-frontend

HTML / DOM Fingerprints

Data Attributes
data-chatway-user-identifier
JS Globals
wpChatwaySettingschatwaySettings
FAQ

Frequently Asked Questions about Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons