
WPChat – Livechat Customer Support Suite Security & Risk Analysis
wordpress.org/plugins/smashballoon-wpchat-livechat-customer-supportAdd a free chat widget to WordPress. Connect with customers on WhatsApp, Messenger, Telegram & Instagram to provide instant support and boost sales.
Is WPChat – Livechat Customer Support Suite Safe to Use in 2026?
Generally Safe
Score 100/100WPChat – Livechat Customer Support Suite has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The plugin "smashballoon-wpchat-livechat-customer-support" v1.3.1 demonstrates a strong security posture based on the provided static analysis and vulnerability history. The absence of any identified dangerous functions, unsanitized taint flows, or unescaped output signals robust coding practices. The high percentage of SQL queries using prepared statements and the presence of nonce and capability checks further indicate a commitment to security. The plugin's attack surface, comprising only one shortcode and no unprotected AJAX handlers or REST API routes, is minimal and well-protected.
The vulnerability history is equally impressive, with zero recorded CVEs across all severity levels. This lack of historical vulnerabilities suggests a well-maintained and secure codebase over time. The plugin appears to have been developed with security as a priority, utilizing best practices such as prepared statements for database interactions and proper output escaping.
Overall, this plugin presents a low-risk profile. The static analysis reveals no immediate critical or high-severity issues, and the historical data reinforces this positive assessment. While the presence of file operations and external HTTP requests are standard for many plugins, their context within a secure framework is crucial. Without further dynamic analysis or specific exploit attempts, this plugin is considered very secure.
WPChat – Livechat Customer Support Suite Security Vulnerabilities
WPChat – Livechat Customer Support Suite Code Analysis
SQL Query Safety
Output Escaping
WPChat – Livechat Customer Support Suite Attack Surface
Shortcodes 1
WordPress Hooks 42
Scheduled Events 7
Maintenance & Trust
WPChat – Livechat Customer Support Suite Maintenance & Trust
Maintenance Signals
Community Trust
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WPChat – Livechat Customer Support Suite Developer Profile
94 plugins · 23.5M total installs
How We Detect WPChat – Livechat Customer Support Suite
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/smashballoon-wpchat-livechat-customer-support/public/assets/fonts/inter/inter.css/wp-content/plugins/smashballoon-wpchat-livechat-customer-support/public/js/wp-chat-admin-*.js/wp-content/plugins/smashballoon-wpchat-livechat-customer-support/public/js/wp-chat-frontend-*.jssmashballoon-wpchat-livechat-customer-support/public/assets/fonts/inter/inter.css?ver=smashballoon-wpchat-livechat-customer-support/public/js/wp-chat-admin-*.js?ver=smashballoon-wpchat-livechat-customer-support/public/js/wp-chat-frontend-*.js?ver=HTML / DOM Fingerprints
wp-chat-admin-bodydata-wpchat-admin-menuwpChat