WP Help Popup Security & Risk Analysis

wordpress.org/plugins/wp-help-popup

WP Help Popup plugin have valuable features for your WordPress Website. Users could reach you through Live Chat(Pro), Whatsapp Chat or they could send …

0 active installs v1.0.9 PHP 7.4+ WP 5.8.6+ Updated Aug 18, 2023
feedback-submissionhelp-box-ajax-searchhelp-box-searchlive-chatwhatsapp-floating-button
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Download
Safety Verdict

Is WP Help Popup Safe to Use in 2026?

Generally Safe

Score 85/100

WP Help Popup has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 2yr ago
Risk Assessment

The wp-help-popup v1.0.9 plugin demonstrates a generally good security posture based on the provided static analysis. It has a small attack surface with no exposed REST API routes or shortcodes, and crucially, no unprotected AJAX handlers. The absence of dangerous functions, raw SQL queries, and file operations further strengthens its security. The plugin utilizes prepared statements for any database interactions, and nonce checks are implemented on its entry points, which are positive indicators of secure coding practices.

However, there are some areas for improvement. While the plugin implements nonce checks, it lacks capability checks on its AJAX handlers. This means that any authenticated user, regardless of their role or permissions, could potentially interact with these AJAX endpoints. The output escaping is also a concern, with only 61% of outputs being properly escaped. This leaves a significant portion of dynamic output vulnerable to Cross-Site Scripting (XSS) attacks. The bundled Select2 library could also be an outdated dependency if not managed carefully, posing a potential risk.

The vulnerability history is a significant strength, showing zero known CVEs and no recorded vulnerabilities. This suggests a history of secure development and maintenance. Overall, while the plugin benefits from a clean vulnerability record and secure core practices like prepared statements and nonce usage, the lack of capability checks and the substantial percentage of unescaped output present clear security risks that need to be addressed.

Key Concerns

  • Lack of capability checks on AJAX handlers
  • Significant portion of outputs not properly escaped
  • Bundled library (Select2) potential for outdatedness
Vulnerabilities
None known

WP Help Popup Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

WP Help Popup Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
91
141 escaped
Nonce Checks
2
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
1

Bundled Libraries

Select2

Output Escaping

61% escaped232 total outputs
Data Flows
All sanitized

Data Flow Analysis

2 flows
wphp_ajax_call (wp-help-popup.php:60)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

WP Help Popup Attack Surface

Entry Points2
Unprotected0

AJAX Handlers 2

noprivwp_ajax_wphp_ajax_callwp-help-popup.php:38
authwp_ajax_wphp_ajax_callwp-help-popup.php:39
WordPress Hooks 6
actionadmin_menuwp-help-popup.php:33
actionwp_enqueue_scriptswp-help-popup.php:34
actionwp_footerwp-help-popup.php:35
actionadmin_initwp-help-popup.php:36
actionadmin_enqueue_scriptswp-help-popup.php:37
actionadmin_headwp-help-popup.php:42
Maintenance & Trust

WP Help Popup Maintenance & Trust

Maintenance Signals

WordPress version tested6.2.9
Last updatedAug 18, 2023
PHP min version7.4
Downloads2K

Community Trust

Rating0/100
Number of ratings0
Active installs0
Developer Profile

WP Help Popup Developer Profile

krishna121

3 plugins · 10 total installs

87
trust score
Avg Security Score
90/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect WP Help Popup

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/wp-help-popup/css/wpic-admin.css/wp-content/plugins/wp-help-popup/css/select2.css/wp-content/plugins/wp-help-popup/css/select2-bootstrap.css/wp-content/plugins/wp-help-popup/js/select2.full.js/wp-content/plugins/wp-help-popup/js/wpic-admin.js

HTML / DOM Fingerprints

CSS Classes
toplevel_page_wp_help_overview
Data Attributes
data-noncedata-ajax-handler
JS Globals
wphp_ajax_object
FAQ

Frequently Asked Questions about WP Help Popup