Reacho – Free Customer Support Plugin for WooCommerce Security & Risk Analysis

wordpress.org/plugins/reacho-for-woocommerce

Boost WooCommerce engagement with Reacho's automation, help desk, and live chat. Manage all interactions in one place—no coding needed.

0 active installs v1.0.8 PHP 7.4+ WP 5.2+ Updated Apr 22, 2025
ecommerce-customer-supportecommerce-helpdeskecommerce-serviceknowledge-baselive-chat
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Reacho – Free Customer Support Plugin for WooCommerce Safe to Use in 2026?

Generally Safe

Score 100/100

Reacho – Free Customer Support Plugin for WooCommerce has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 11mo ago
Risk Assessment

The 'reacho-for-woocommerce' plugin version 1.0.8 exhibits a mixed security posture. On the positive side, the plugin demonstrates strong secure coding practices by exclusively using prepared statements for its SQL queries and properly escaping all output. It also correctly implements nonce checks for its entry points and avoids bundling external libraries, which can introduce outdated vulnerabilities. The complete lack of recorded vulnerabilities in its history is also a positive indicator.

However, there are significant security concerns. The plugin exposes two AJAX handlers, and critically, both lack authentication checks. This means any unauthenticated user can potentially trigger these AJAX actions, leading to unauthorized functionality or information disclosure. While the static analysis did not reveal any specific taint flows or dangerous functions, the presence of unprotected AJAX endpoints creates a substantial attack surface that could be exploited if these handlers perform sensitive operations. The absence of capability checks on these handlers exacerbates this risk.

In conclusion, while the plugin's handling of SQL and output escaping is commendable, the critical omission of authentication and capability checks on its AJAX endpoints presents a serious security weakness. This oversight significantly increases the risk of unauthorized access and potential exploitation, despite the plugin's otherwise clean vulnerability history and secure internal coding practices.

Key Concerns

  • Unprotected AJAX handlers
  • No capability checks on entry points
Vulnerabilities
None known

Reacho – Free Customer Support Plugin for WooCommerce Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Reacho – Free Customer Support Plugin for WooCommerce Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
8 prepared
Unescaped Output
0
36 escaped
Nonce Checks
3
Capability Checks
0
File Operations
1
External Requests
3
Bundled Libraries
0

SQL Query Safety

100% prepared8 total queries

Output Escaping

100% escaped36 total outputs
Attack Surface
2 unprotected

Reacho – Free Customer Support Plugin for WooCommerce Attack Surface

Entry Points2
Unprotected2

AJAX Handlers 2

authwp_ajax_reachowc_validate_private_api_keyincludes\class-reacho-woocommerce.php:178
authwp_ajax_reachowc_validate_private_api_keyincludes\class-reacho-woocommerce.php:179
WordPress Hooks 13
actionadmin_menuadmin\class-reacho-woocommerce-admin.php:51
actionadmin_enqueue_scriptsincludes\class-reacho-woocommerce.php:172
actionadmin_enqueue_scriptsincludes\class-reacho-woocommerce.php:173
actionadmin_initincludes\class-reacho-woocommerce.php:177
actionwp_enqueue_scriptsincludes\class-reacho-woocommerce.php:194
actionwp_enqueue_scriptsincludes\class-reacho-woocommerce.php:195
actionwoocommerce_created_customerincludes\class-reacho-woocommerce.php:199
actionwoocommerce_customer_object_updated_propsincludes\class-reacho-woocommerce.php:200
actionwoocommerce_checkout_order_createdincludes\class-reacho-woocommerce.php:204
actionwoocommerce_order_status_changedincludes\class-reacho-woocommerce.php:205
actionwoocommerce_add_to_cartincludes\class-reacho-woocommerce.php:209
actionrest_api_initincludes\services\class-reacho-woocommerce-rest-api.php:59
actionbefore_woocommerce_initreacho-for-woocommerce.php:29
Maintenance & Trust

Reacho – Free Customer Support Plugin for WooCommerce Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedApr 22, 2025
PHP min version7.4
Downloads1K

Community Trust

Rating100/100
Number of ratings2
Active installs0
Developer Profile

Reacho – Free Customer Support Plugin for WooCommerce Developer Profile

Reacho

1 plugin · 0 total installs

94
trust score
Avg Security Score
100/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Reacho – Free Customer Support Plugin for WooCommerce

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/reacho-for-woocommerce/css/reacho-woocommerce-admin.css
Script Paths
/wp-content/plugins/reacho-for-woocommerce/js/reacho-woocommerce.js
Version Parameters
reacho-for-woocommerce/css/reacho-woocommerce-admin.css?ver=reacho-woocommerce.js?ver=

HTML / DOM Fingerprints

Data Attributes
reachowc_settings
JS Globals
jsObject
FAQ

Frequently Asked Questions about Reacho – Free Customer Support Plugin for WooCommerce