EngageBay Live Chat Support Security & Risk Analysis

wordpress.org/plugins/engagebay-livechat

Add real-time live chat support to your WordPress site with EngageBay. Connect instantly with visitors, boost engagement, and grow your business.

100 active installs v1.1.5 PHP 7.2+ WP 5.0+ Updated Sep 11, 2025
chat-widgetcustomer-supportengagebayhelpdesklive-chat
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is EngageBay Live Chat Support Safe to Use in 2026?

Generally Safe

Score 100/100

EngageBay Live Chat Support has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 6mo ago
Risk Assessment

The engagebay-livechat plugin version 1.1.5 exhibits a generally strong security posture based on the provided static analysis. The absence of any identified CVEs, along with no recorded vulnerabilities, suggests a history of responsible security practices by the developers. The static analysis reveals a remarkably small attack surface with zero identified entry points and no unprotected handlers, routes, shortcodes, or cron events. Furthermore, the code signals indicate good security hygiene, with no dangerous functions, all SQL queries using prepared statements, and proper nonce and capability checks in place. The use of external HTTP requests is noted, but without further context on their implementation, it's difficult to assess a specific risk.

Key Concerns

  • Output escaping is not fully implemented
  • External HTTP requests present, requires context
Vulnerabilities
None known

EngageBay Live Chat Support Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

EngageBay Live Chat Support Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
37
109 escaped
Nonce Checks
2
Capability Checks
3
File Operations
0
External Requests
3
Bundled Libraries
0

Output Escaping

75% escaped146 total outputs
Data Flows
All sanitized

Data Flow Analysis

3 flows
engagebay_livechat_settings_page (index.php:213)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

EngageBay Live Chat Support Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 8
actionwp_enqueue_stylesindex.php:24
actionadmin_menuindex.php:69
actionadmin_initindex.php:71
actionadmin_noticesindex.php:571
actionwp_dashboard_setupindex.php:594
actionwp_enqueue_scriptsindex.php:714
actionadmin_enqueue_scriptsindex.php:729
actionwp_footerindex.php:778
Maintenance & Trust

EngageBay Live Chat Support Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedSep 11, 2025
PHP min version7.2
Downloads10K

Community Trust

Rating100/100
Number of ratings3
Active installs100
Developer Profile

EngageBay Live Chat Support Developer Profile

engagebay

6 plugins · 400 total installs

93
trust score
Avg Security Score
99/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect EngageBay Live Chat Support

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/engagebay-livechat/css/style.css/wp-content/plugins/engagebay-livechat/images/engagebay.png/wp-content/plugins/engagebay-livechat/images/conversations.svg/wp-content/plugins/engagebay-livechat/images/chat-widgets.svg/wp-content/plugins/engagebay-livechat/images/chat-forms.svg/wp-content/plugins/engagebay-livechat/images/shortcuts.svg
Script Paths
/wp-content/plugins/engagebay-livechat/js/pubnub.js
Version Parameters
engagebay-livechat/css/style.css?ver=engagebay-livechat/js/pubnub.js?ver=

HTML / DOM Fingerprints

CSS Classes
engagebaywrappertextaligncenterlogofeaturesboxrightstriplineheader+4 more
HTML Comments
<!-- The header of the theme -->
Data Attributes
id="engagebaywrapper"class="textaligncenter"class="logo"id="features"id="boxm"class="box"+5 more
FAQ

Frequently Asked Questions about EngageBay Live Chat Support