Chatroll Live Chat Security & Risk Analysis

wordpress.org/plugins/chatroll-live-chat

Add live chat to your WordPress or BuddyPress sidebar, posts and pages. Chatroll can be fully customized to match your site's design.

300 active installs v2.6.0 PHP + WP 2.8+ Updated Jan 7, 2025
chatchatrolllive-chatstreamingwidget
91
A · Safe
CVEs total1
Unpatched0
Last CVEJan 6, 2025
Safety Verdict

Is Chatroll Live Chat Safe to Use in 2026?

Generally Safe

Score 91/100

Chatroll Live Chat has a strong security track record. Known vulnerabilities have been patched promptly.

1 known CVELast CVE: Jan 6, 2025Updated 1yr ago
Risk Assessment

The "chatroll-live-chat" v2.6.0 plugin demonstrates a generally strong security posture based on the static analysis. The absence of dangerous functions, file operations, and external HTTP requests is positive. Crucially, all SQL queries utilize prepared statements, and output is properly escaped, significantly mitigating common web vulnerabilities like SQL injection and XSS originating from the plugin's core code. The limited attack surface, with only one shortcode and no unprotected AJAX handlers or REST API routes, further contributes to a reduced risk profile.

However, the presence of one known medium severity CVE historically, specifically an "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", albeit currently patched, warrants attention. This indicates a past susceptibility to XSS, suggesting that while the current version might be secure, historical vulnerabilities can sometimes reappear or have related issues in future versions. The lack of nonce checks on the shortcode, while not explicitly flagged as a vulnerability in the static analysis, could be a point of weakness if the shortcode handles user-supplied data without proper validation, though the static analysis did not detect any unsanitized taint flows.

In conclusion, the plugin exhibits good security practices in its current implementation, particularly concerning database interactions and output handling. The resolved XSS vulnerability is the main historical concern. While the static analysis shows no immediate critical risks, vigilance regarding potential vulnerabilities related to its past XSS issue and the security of the shortcode's data handling would be advisable for a comprehensive risk assessment.

Key Concerns

  • Past medium severity XSS vulnerability
  • Shortcode lacks explicit nonce check
Vulnerabilities
1

Chatroll Live Chat Security Vulnerabilities

CVEs by Year

1 CVE in 2025
2025
Patched Has unpatched

Severity Breakdown

Medium
1

1 total CVE

CVE-2024-12464medium · 6.4Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

Chatroll Live Chat <= 2.5.0 - Authenticated (Contributor+) Stored Cross-Site Scripting

Jan 6, 2025 Patched in 2.6.0 (4d)
Code Analysis
Analyzed Mar 16, 2026

Chatroll Live Chat Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
0
3 escaped
Nonce Checks
0
Capability Checks
1
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

100% escaped3 total outputs
Attack Surface

Chatroll Live Chat Attack Surface

Entry Points1
Unprotected0

Shortcodes 1

[chatroll] wp-chatroll.php:59
WordPress Hooks 2
filterinitwp-chatroll.php:57
filterplugin_action_linkswp-chatroll.php:58
Maintenance & Trust

Chatroll Live Chat Maintenance & Trust

Maintenance Signals

WordPress version tested6.7.5
Last updatedJan 7, 2025
PHP min version
Downloads83K

Community Trust

Rating80/100
Number of ratings5
Active installs300
Developer Profile

Chatroll Live Chat Developer Profile

Chatroll

1 plugin · 300 total installs

94
trust score
Avg Security Score
91/100
Avg Patch Time
4 days
View full developer profile
Detection Fingerprints

How We Detect Chatroll Live Chat

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/chatroll-live-chat/chatroll.js/wp-content/plugins/chatroll-live-chat/chatroll.css
Script Paths
/wp-content/plugins/chatroll-live-chat/chatroll.js
Version Parameters
chatroll-live-chat/chatroll.js?ver=chatroll-live-chat/chatroll.css?ver=

HTML / DOM Fingerprints

HTML Comments
<!-- Chatroll Live Chat --><!-- BEGIN CHATROLL --><!-- END CHATROLL -->
Data Attributes
data-chatroll-iddata-chatroll-api-key
JS Globals
chatrollSettings
Shortcode Output
<div class="chatroll-chat-wrapper" data-chatroll-id="%s" data-chatroll-api-key="%s"></div>
FAQ

Frequently Asked Questions about Chatroll Live Chat