
Chatroll Live Chat Security & Risk Analysis
wordpress.org/plugins/chatroll-live-chatAdd live chat to your WordPress or BuddyPress sidebar, posts and pages. Chatroll can be fully customized to match your site's design.
Is Chatroll Live Chat Safe to Use in 2026?
Generally Safe
Score 91/100Chatroll Live Chat has a strong security track record. Known vulnerabilities have been patched promptly.
The "chatroll-live-chat" v2.6.0 plugin demonstrates a generally strong security posture based on the static analysis. The absence of dangerous functions, file operations, and external HTTP requests is positive. Crucially, all SQL queries utilize prepared statements, and output is properly escaped, significantly mitigating common web vulnerabilities like SQL injection and XSS originating from the plugin's core code. The limited attack surface, with only one shortcode and no unprotected AJAX handlers or REST API routes, further contributes to a reduced risk profile.
However, the presence of one known medium severity CVE historically, specifically an "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", albeit currently patched, warrants attention. This indicates a past susceptibility to XSS, suggesting that while the current version might be secure, historical vulnerabilities can sometimes reappear or have related issues in future versions. The lack of nonce checks on the shortcode, while not explicitly flagged as a vulnerability in the static analysis, could be a point of weakness if the shortcode handles user-supplied data without proper validation, though the static analysis did not detect any unsanitized taint flows.
In conclusion, the plugin exhibits good security practices in its current implementation, particularly concerning database interactions and output handling. The resolved XSS vulnerability is the main historical concern. While the static analysis shows no immediate critical risks, vigilance regarding potential vulnerabilities related to its past XSS issue and the security of the shortcode's data handling would be advisable for a comprehensive risk assessment.
Key Concerns
- Past medium severity XSS vulnerability
- Shortcode lacks explicit nonce check
Chatroll Live Chat Security Vulnerabilities
CVEs by Year
Severity Breakdown
1 total CVE
Chatroll Live Chat <= 2.5.0 - Authenticated (Contributor+) Stored Cross-Site Scripting
Chatroll Live Chat Code Analysis
Output Escaping
Chatroll Live Chat Attack Surface
Shortcodes 1
WordPress Hooks 2
Maintenance & Trust
Chatroll Live Chat Maintenance & Trust
Maintenance Signals
Community Trust
Chatroll Live Chat Alternatives
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Chatroll Live Chat Developer Profile
1 plugin · 300 total installs
How We Detect Chatroll Live Chat
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/chatroll-live-chat/chatroll.js/wp-content/plugins/chatroll-live-chat/chatroll.css/wp-content/plugins/chatroll-live-chat/chatroll.jschatroll-live-chat/chatroll.js?ver=chatroll-live-chat/chatroll.css?ver=HTML / DOM Fingerprints
<!-- Chatroll Live Chat --><!-- BEGIN CHATROLL --><!-- END CHATROLL -->data-chatroll-iddata-chatroll-api-keychatrollSettings<div class="chatroll-chat-wrapper" data-chatroll-id="%s" data-chatroll-api-key="%s"></div>