
WSChat – WordPress Live Chat Security & Risk Analysis
wordpress.org/plugins/wschat-live-chatWordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.
Is WSChat – WordPress Live Chat Safe to Use in 2026?
Generally Safe
Score 99/100WSChat – WordPress Live Chat has a strong security track record. Known vulnerabilities have been patched promptly.
The "wschat-live-chat" plugin version 3.1.8 exhibits a mixed security posture, with some positive signs but also notable areas of concern. The plugin demonstrates good practices by largely utilizing prepared statements for SQL queries and having a significant portion of its output properly escaped. The absence of critical or high-severity taint flows is also a positive indicator, suggesting that data input is generally handled with some level of sanitization for path traversal and similar vulnerabilities. However, the presence of 53 AJAX handlers, with two of them lacking any authentication checks, presents a significant attack surface that is directly accessible to unauthenticated users. This is a primary concern that could lead to unauthorized actions being performed. The plugin's vulnerability history, while currently showing no unpatched CVEs, indicates a past medium-severity vulnerability with a common theme of missing authorization. This pattern suggests a recurring issue with access control that warrants careful monitoring and proactive security measures. Overall, while the plugin has strengths in its SQL handling and output escaping, the unprotected AJAX endpoints and historical authorization weaknesses are substantial risks that significantly detract from its security. The potential for attackers to leverage these unprotected entry points for malicious purposes is a serious drawback. The plugin's reliance on bundled libraries like Select2 and Guzzle also introduces potential risks if these libraries themselves have known vulnerabilities and are not kept up to date. Future development should prioritize addressing these authentication gaps and ensuring robust authorization checks are in place across all entry points.
Key Concerns
- Unprotected AJAX handlers
- Past medium severity vulnerability (missing auth)
- Bundled libraries with potential vulnerabilities
WSChat – WordPress Live Chat Security Vulnerabilities
CVEs by Year
Severity Breakdown
1 total CVE
WSChat – WordPress Live Chat <= 3.1.6 - Missing Authorization to Authenticated (Subscriber+) Settings Reset
WSChat – WordPress Live Chat Code Analysis
Bundled Libraries
SQL Query Safety
Output Escaping
Data Flow Analysis
WSChat – WordPress Live Chat Attack Surface
AJAX Handlers 53
WordPress Hooks 79
Maintenance & Trust
WSChat – WordPress Live Chat Maintenance & Trust
Maintenance Signals
Community Trust
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WSChat – WordPress Live Chat Developer Profile
22 plugins · 28K total installs
How We Detect WSChat – WordPress Live Chat
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/wschat-live-chat/resources/css/livechat.css/wp-content/plugins/wschat-live-chat/resources/css/user-chat.css/wp-content/plugins/wschat-live-chat/resources/dist/user-chat.js/wp-content/plugins/wschat-live-chat/resources/dist/user-chat.jswschat-live-chat/resources/css/livechat.css?ver=wschat-live-chat/resources/css/user-chat.css?ver=wschat-live-chat/resources/dist/user-chat.js?ver=HTML / DOM Fingerprints
wschat-live-chat-wrapperwschat-live-chat-headerwschat-live-chat-messageswschat-live-chat-messagewschat-live-chat-input-wrapperwschat-live-chat-send-buttonelex-chat-widget-container<!-- WSChat Live Chat Widget --><!-- wschat-live-chat-container -->data-chat-iddata-widget-statusdata-user-idwschat_globalsWSChatUserChat/wp-json/wschat/v1/conversation/wp-json/wschat/v1/message/wp-json/wschat/v1/settings/wp-json/wschat/v1/pusher/wp-json/wschat/v1/pre_chat_form/wp-json/wschat/v1/woocommerce/wp-json/wschat/v1/dialogflow/wp-json/wschat/v1/agent/wp-json/wschat/v1/tag/wp-json/wschat/v1/config