With Live Chat by User.com you can chat with any visitor on your website with a simple Wordpress plugin.

200 active installs v1.4.2 PHP + WP 3.4.1+ Updated Sep 5, 2024
chat-pluginlive-chatuser-comwordpress-chatwordpress-live-chat
92
A · Safe
CVEs total0
Unpatched0
Last CVENever
Download
Safety Verdict

Is Live Chat by User.com Safe to Use in 2026?

Generally Safe

Score 92/100

Live Chat by User.com has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 1yr ago
Risk Assessment

The plugin "userengage-live-chat-marketing-automation-integration" version 1.4.2 exhibits a strong security posture based on the provided static analysis. There are no identified entry points like AJAX handlers, REST API routes, shortcodes, or cron events that are exposed, and importantly, none of these are unprotected. The code also demonstrates good practices by avoiding dangerous functions, using prepared statements for all SQL queries, and not performing file operations or external HTTP requests. The absence of any taint analysis findings and a clean vulnerability history further reinforces this positive assessment.

Key Concerns

  • Output escaping is not consistently applied
  • No nonce checks implemented
  • No capability checks implemented
Vulnerabilities
None known

Live Chat by User.com Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Live Chat by User.com Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
6
5 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

45% escaped11 total outputs
Attack Surface

Live Chat by User.com Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 11
actionadmin_enqueue_scriptsuserengage.php:39
actionwp_headuserengage.php:111
actionwoocommerce_after_add_to_cart_buttonuserengage.php:129
actionuser_registeruserengage.php:158
actionwoocommerce_thankyouuserengage.php:160
actionwp_headuserengage.php:196
filterscript_loader_taguserengage.php:232
actionwp_enqueue_scriptsuserengage.php:234
actionadmin_inituserengage.php:242
actionadmin_menuuserengage.php:246
actionwp_headuserengage.php:250
Maintenance & Trust

Live Chat by User.com Maintenance & Trust

Maintenance Signals

WordPress version tested6.6.5
Last updatedSep 5, 2024
PHP min version
Downloads10K

Community Trust

Rating100/100
Number of ratings2
Active installs200
Developer Profile

Live Chat by User.com Developer Profile

User.com

2 plugins · 220 total installs

86
trust score
Avg Security Score
89/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Live Chat by User.com

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/userengage-live-chat-marketing-automation-integration/assets/css/style.css/wp-content/plugins/userengage-live-chat-marketing-automation-integration/assets/js/ue.js
Script Paths
https://app.userengage.com/widget.js
Version Parameters
userengage-live-chat-marketing-automation-integration/assets/js/ue.js?ver=1.1

HTML / DOM Fingerprints

Data Attributes
data-cfasync='false'
JS Globals
window.civchatwindow.userIDwindow.userNamewindow.userEmail
FAQ

Frequently Asked Questions about Live Chat by User.com