
Live Chat by User.com Security & Risk Analysis
wordpress.org/plugins/userengage-live-chat-marketing-automation-integrationWith Live Chat by User.com you can chat with any visitor on your website with a simple Wordpress plugin.
Is Live Chat by User.com Safe to Use in 2026?
Generally Safe
Score 92/100Live Chat by User.com has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The plugin "userengage-live-chat-marketing-automation-integration" version 1.4.2 exhibits a strong security posture based on the provided static analysis. There are no identified entry points like AJAX handlers, REST API routes, shortcodes, or cron events that are exposed, and importantly, none of these are unprotected. The code also demonstrates good practices by avoiding dangerous functions, using prepared statements for all SQL queries, and not performing file operations or external HTTP requests. The absence of any taint analysis findings and a clean vulnerability history further reinforces this positive assessment.
Key Concerns
- Output escaping is not consistently applied
- No nonce checks implemented
- No capability checks implemented
Live Chat by User.com Security Vulnerabilities
Live Chat by User.com Code Analysis
Output Escaping
Live Chat by User.com Attack Surface
WordPress Hooks 11
Maintenance & Trust
Live Chat by User.com Maintenance & Trust
Maintenance Signals
Community Trust
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Live Chat by User.com Developer Profile
2 plugins · 220 total installs
How We Detect Live Chat by User.com
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/userengage-live-chat-marketing-automation-integration/assets/css/style.css/wp-content/plugins/userengage-live-chat-marketing-automation-integration/assets/js/ue.jshttps://app.userengage.com/widget.jsuserengage-live-chat-marketing-automation-integration/assets/js/ue.js?ver=1.1HTML / DOM Fingerprints
data-cfasync='false'window.civchatwindow.userIDwindow.userNamewindow.userEmail