Free customer chat solution Security & Risk Analysis

wordpress.org/plugins/sonetel-website-chat

Sonetel's AI assisted website chat and call service for your business saves time, makes your business look professional and increases sales.

600 active installs v1.0.7 PHP 5.2.4+ WP 4.1+ Updated Feb 3, 2025
free-chatsonetel
92
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Free customer chat solution Safe to Use in 2026?

Generally Safe

Score 92/100

Free customer chat solution has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 1yr ago
Risk Assessment

The "sonetel-website-chat" plugin v1.0.7 exhibits a mixed security posture. While there are no reported vulnerabilities in its history and the static analysis reveals no critical code signals like dangerous functions, raw SQL queries, or taint flows, there are areas for concern. The limited output escaping (20% properly escaped) indicates a potential risk of cross-site scripting (XSS) vulnerabilities, especially if the unescaped outputs handle user-supplied data. The presence of file operations without clear context on their nature also warrants caution. Despite a single capability check, the absence of nonce checks on potential AJAX handlers (even if none are currently exposed) could be a future vulnerability if handlers are added without proper security. The plugin's lack of external HTTP requests and shortcodes is a positive sign of a reduced attack surface.

Key Concerns

  • Low output escaping percentage
  • File operations without clear context
  • Lack of nonce checks on potential handlers
Vulnerabilities
None known

Free customer chat solution Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Free customer chat solution Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
4
1 escaped
Nonce Checks
0
Capability Checks
1
File Operations
5
External Requests
0
Bundled Libraries
0

Output Escaping

20% escaped5 total outputs
Attack Surface

Free customer chat solution Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 8
actioninitclass.wp_sonetel.php:7
actionadmin_menuclass.wp_sonetel.php:8
actionadmin_enqueue_scriptsclass.wp_sonetel.php:9
actionplugins_loadedclass.wp_sonetel.php:10
actionwp_footerclass.wp_sonetel.php:11
filterplugin_action_links_sonetel-website-chat/wp-sonetel.phpclass.wp_sonetel.php:12
actionload-plugins.phpclass.wp_sonetel.php:13
actionadmin_noticesclass.wp_sonetel.php:81
Maintenance & Trust

Free customer chat solution Maintenance & Trust

Maintenance Signals

WordPress version tested6.3.8
Last updatedFeb 3, 2025
PHP min version5.2.4
Downloads26K

Community Trust

Rating76/100
Number of ratings6
Active installs600
Developer Profile

Free customer chat solution Developer Profile

wpsonetel

1 plugin · 600 total installs

88
trust score
Avg Security Score
92/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Free customer chat solution

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/sonetel-website-chat/_inc/wp-sonetel-admin.css
Version Parameters
/_inc/wp-sonetel-admin.css?ver=

HTML / DOM Fingerprints

Data Attributes
data-account-id
JS Globals
slcLiveChat
FAQ

Frequently Asked Questions about Free customer chat solution