
Free customer chat solution Security & Risk Analysis
wordpress.org/plugins/sonetel-website-chatSonetel's AI assisted website chat and call service for your business saves time, makes your business look professional and increases sales.
Is Free customer chat solution Safe to Use in 2026?
Generally Safe
Score 92/100Free customer chat solution has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The "sonetel-website-chat" plugin v1.0.7 exhibits a mixed security posture. While there are no reported vulnerabilities in its history and the static analysis reveals no critical code signals like dangerous functions, raw SQL queries, or taint flows, there are areas for concern. The limited output escaping (20% properly escaped) indicates a potential risk of cross-site scripting (XSS) vulnerabilities, especially if the unescaped outputs handle user-supplied data. The presence of file operations without clear context on their nature also warrants caution. Despite a single capability check, the absence of nonce checks on potential AJAX handlers (even if none are currently exposed) could be a future vulnerability if handlers are added without proper security. The plugin's lack of external HTTP requests and shortcodes is a positive sign of a reduced attack surface.
Key Concerns
- Low output escaping percentage
- File operations without clear context
- Lack of nonce checks on potential handlers
Free customer chat solution Security Vulnerabilities
Free customer chat solution Code Analysis
Output Escaping
Free customer chat solution Attack Surface
WordPress Hooks 8
Maintenance & Trust
Free customer chat solution Maintenance & Trust
Maintenance Signals
Community Trust
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Free customer chat solution Developer Profile
1 plugin · 600 total installs
How We Detect Free customer chat solution
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/sonetel-website-chat/_inc/wp-sonetel-admin.css/_inc/wp-sonetel-admin.css?ver=HTML / DOM Fingerprints
data-account-idslcLiveChat