
ChatSupport Security & Risk Analysis
wordpress.org/plugins/chatsupportThe ChatSupport plugin enables you to easily add a live chat widget to your WordPress site and start providing support to your web visitors.
Is ChatSupport Safe to Use in 2026?
Generally Safe
Score 85/100ChatSupport has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
Based on the provided static analysis and vulnerability history, the 'chatsupport' plugin v2.4 exhibits a strong security posture with no critical or high-severity issues identified. The absence of known CVEs and a clean vulnerability history are positive indicators. The plugin also demonstrates good coding practices by avoiding dangerous functions, performing all SQL queries using prepared statements, and having no file operations or external HTTP requests. This suggests a development team that is mindful of common security pitfalls.
However, there are areas for improvement. The most significant concern is the low percentage of properly escaped output (47%). This means that nearly half of the output within the plugin is not being properly sanitized, leaving it vulnerable to Cross-Site Scripting (XSS) attacks. While the attack surface is currently zero, this lack of output escaping on many outputs is a notable weakness. Additionally, the complete absence of nonce and capability checks across all entry points, though currently not exploitable due to the zero attack surface, indicates a potential oversight that could become a risk if any new entry points are introduced without these essential security measures.
Key Concerns
- Low output escaping percentage
- No nonce checks
- No capability checks
ChatSupport Security Vulnerabilities
ChatSupport Code Analysis
Output Escaping
ChatSupport Attack Surface
WordPress Hooks 4
Maintenance & Trust
ChatSupport Maintenance & Trust
Maintenance Signals
Community Trust
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ChatSupport Developer Profile
1 plugin · 60 total installs
How We Detect ChatSupport
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/chatsupport/css/cs-wordpress-style.css/wp-content/plugins/chatsupport/css/reset.css/wp-content/plugins/chatsupport/images/ChatSupportLogo.png/wp-content/plugins/chatsupport/images/chatsupport-white-logo-icon.svg/wp-content/plugins/chatsupport/images/wordpress-logo.svg/wp-content/plugins/chatsupport/images/link-icon.svg/wp-content/plugins/chatsupport/images/chatsupport-logo.svg/wp-content/plugins/chatsupport/images/template-icon.png+2 morehttps://app.chatsupport.co/api/client/get/script/HTML / DOM Fingerprints
wordpress-plugin-wrpwordpress-plugin-setupdisplay-nonebtn-progressingwidget-installwordpress-project-clipswidget-installwordpress-project-clips+4 more<!--===========================================--><!-- Runs on plugin deactivation--><!-- Deletes the database field --><!--===========================================-->+10 moresiteUrlid="cwa-login"id="widgetId"id="widgetThemeColor"id="logoUrl"id="widgetName"+3 morewindow._lsvar _ls