
Live Support Security & Risk Analysis
wordpress.org/plugins/live-supportAdds call button to your site. Your vistors can make web calls right away from your site.
Is Live Support Safe to Use in 2026?
Generally Safe
Score 85/100Live Support has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The live-support plugin v1.0 presents a mixed security posture. On the positive side, the static analysis reveals no known dangerous functions, no direct SQL queries (all using prepared statements), no file operations, and no external HTTP requests. The absence of any recorded CVEs and the lack of any taint analysis flows with unsanitized paths are also strong indicators of good development practices regarding common web vulnerabilities.
However, significant concerns arise from the complete lack of output escaping for all identified output points. This means that any data processed and displayed by the plugin could potentially be rendered as code in the user's browser, leading to Cross-Site Scripting (XSS) vulnerabilities. Furthermore, the absence of any nonce checks or capability checks for any entry points suggests a potential for unauthorized actions if any vulnerabilities were to be discovered in the future, as there are no built-in defenses against CSRF or privilege escalation within the plugin's code itself. The lack of an attack surface is a positive, but the lack of security mechanisms on the zero entry points is a weakness.
Given the complete absence of vulnerability history, it's difficult to draw conclusions from past patterns. The plugin appears to have been developed with some security awareness, particularly in avoiding direct SQL queries. However, the critical oversight in output escaping and the lack of authorization checks on its limited entry points create a significant risk that needs immediate attention. The plugin's strengths are overshadowed by its critical weaknesses in output sanitization and access control.
Key Concerns
- All output is unescaped
- No nonce checks on entry points
- No capability checks on entry points
Live Support Security Vulnerabilities
Live Support Code Analysis
Output Escaping
Live Support Attack Surface
WordPress Hooks 3
Maintenance & Trust
Live Support Maintenance & Trust
Maintenance Signals
Community Trust
Live Support Alternatives
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Chat with your website visitors in real-time for free! Engage with your customers and increase sales.
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LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb …
Click To Dial – Wp Click To Call Support
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Easily add a "Call Now" bubble to your WordPress site—let visitors call you in 3 clicks with customizable buttons, forms, and time-based availability.
Fast Live Chat
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Use Facebook Messanger as live chat
Live Support Developer Profile
1 plugin · 10 total installs
How We Detect Live Support
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/live-support/css/live-support.cssHTML / DOM Fingerprints
calltosupport_btnmyWindow