Hippoo Ticket Security & Risk Analysis

wordpress.org/plugins/hippoo-ticket

Hippoo-Ticket: A Free WooCommerce Plugin for Seamless Customer Support

10 active installs v1.0.9 PHP + WP 5.3+ Updated Apr 13, 2025
customer-supporthippoohippoo-ticketsupport-ticketticket
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Hippoo Ticket Safe to Use in 2026?

Generally Safe

Score 100/100

Hippoo Ticket has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 11mo ago
Risk Assessment

The "hippoo-ticket" v1.0.9 plugin exhibits a mixed security posture. On the positive side, it demonstrates good practices regarding SQL queries, exclusively using prepared statements, and shows a high degree of output escaping, indicating a conscious effort to prevent common vulnerabilities. The absence of any known CVEs or past vulnerabilities is also a strong positive indicator. However, the plugin presents significant concerns related to its attack surface. A substantial portion of its entry points, specifically 7 out of 8, are unprotected and lack proper permission callbacks. This is further exacerbated by the taint analysis, which identified two flows with unsanitized paths flagged with high severity. While these are not classified as critical, the combination of a large, unprotected attack surface and high-severity taint flows points to a notable risk of unauthorized access or data manipulation, particularly if these unsanitized paths can be triggered by unauthenticated users.

Key Concerns

  • Unprotected REST API routes
  • Taint flows with unsanitized paths (high severity)
  • Unprotected AJAX handlers (if any exist without auth checks)
  • File operations present
  • External HTTP requests present
Vulnerabilities
None known

Hippoo Ticket Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Hippoo Ticket Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
36 prepared
Unescaped Output
2
87 escaped
Nonce Checks
3
Capability Checks
2
File Operations
1
External Requests
2
Bundled Libraries
0

SQL Query Safety

100% prepared36 total queries

Output Escaping

98% escaped89 total outputs
Data Flows
2 unsanitized

Data Flow Analysis

3 flows2 with unsanitized paths
<config> (app\config.php:0)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface
7 unprotected

Hippoo Ticket Attack Surface

Entry Points8
Unprotected7

REST API Routes 7

GET/wp-json/wc-hippoo/v1wp/ticketsapp\web_api_auth.php:13
GET/wp-json/wc-hippoo/v1wp/ticketsapp\web_api_auth.php:27
GET/wp-json/wc-hippoo/v1wp/tickets/(?P<id>\d+)app\web_api_auth.php:46
GET/wp-json/wc-hippoo/v1wp/tickets/order/(?P<id>\d+)app\web_api_auth.php:55
GET/wp-json/wc-hippoo/v1wp/tickets/(?P<id>\d+)/deleteapp\web_api_auth.php:64
GET/wp-json/wc-hippoo/v1wp/tickets/(?P<id>\d+)/statusapp\web_api_auth.php:73
GET/wp-json/wc-hippoo/v1wp/tickets/countapp\web_api_auth.php:82

Shortcodes 1

[hippoo_ticket] shortcode\ticket.php:5
WordPress Hooks 22
filterwoocommerce_account_orders_columnsapp\hooks.php:15
actionwoocommerce_my_account_my_orders_column_ticketapp\hooks.php:38
actionwoocommerce_my_account_my_orders_column_ticket_statusapp\hooks.php:58
filtermanage_hippoo_ticket_posts_columnsapp\hooks.php:73
actionmanage_hippoo_ticket_posts_custom_columnapp\hooks.php:91
actioninitapp\hooks.php:166
actionadmin_footer-post.phpapp\hooks.php:212
filterpost_row_actionsapp\hooks.php:227
filterbulk_actions-edit-hippoo_ticketapp\hooks.php:235
filterhandle_bulk_actions-edit-hippoo_ticketapp\hooks.php:250
actionafter_delete_postapp\hooks.php:262
filterthe_authorapp\hooks.php:281
actionrest_api_initapp\web_api.php:4
actionadmin_menuhippoo-ticket.php:128
actionafter_setup_themehippoo-ticket.php:138
actionadmin_enqueue_scriptshippoo-ticket.php:150
actionwp_enqueue_scriptshippoo-ticket.php:157
actionadd_meta_boxeshippoo-ticket.php:167
actioninithippoo-ticket.php:175
actionsave_post_hippoo_ticketmetabox\ticket_box.php:11
actionsave_post_hippoo_ticketmetabox\ticket_box.php:35
actioninitshortcode\ticket.php:4
Maintenance & Trust

Hippoo Ticket Maintenance & Trust

Maintenance Signals

WordPress version tested6.7.5
Last updatedApr 13, 2025
PHP min version
Downloads851

Community Trust

Rating0/100
Number of ratings0
Active installs10
Developer Profile

Hippoo Ticket Developer Profile

hippooo

5 plugins · 1K total installs

97
trust score
Avg Security Score
96/100
Avg Patch Time
1 days
View full developer profile
Detection Fingerprints

How We Detect Hippoo Ticket

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/hippoo-ticket/assets/css/admin-style.css/wp-content/plugins/hippoo-ticket/assets/css/style.css/wp-content/plugins/hippoo-ticket/assets/js/admin-script.js/wp-content/plugins/hippoo-ticket/assets/js/script.js
Script Paths
admin-style.cssstyle.cssadmin-script.jsscript.js
Version Parameters
hippoo-ticket/assets/css/admin-style.css?ver=hippoo-ticket/assets/css/style.css?ver=hippoo-ticket/assets/js/admin-script.js?ver=hippoo-ticket/assets/js/script.js?ver=

HTML / DOM Fingerprints

Data Attributes
data-iddata-user_iddata-product_id
JS Globals
hippoo_ticket_ajax_object
REST Endpoints
/wc-hippoo/v1/wp/tickets
Shortcode Output
[hippoo_ticket]
FAQ

Frequently Asked Questions about Hippoo Ticket