Genchat – AI Chatbot for Customer Support Security & Risk Analysis

wordpress.org/plugins/genchat

AI ChatBot for WordPress – Automated 24/7 Live Chat Customer Support, with OpenAI, WooCommerce, and training on website data.

0 active installs v1.0.0 PHP 7.4+ WP 6.5+ Updated May 30, 2025
aichatbotlive-chat
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Genchat – AI Chatbot for Customer Support Safe to Use in 2026?

Generally Safe

Score 100/100

Genchat – AI Chatbot for Customer Support has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 10mo ago
Risk Assessment

The "genchat" v1.0.0 plugin exhibits a strong security posture based on the provided static analysis and vulnerability history. The absence of any recorded CVEs and the plugin's adherence to secure coding practices, such as the exclusive use of prepared statements for SQL queries and a high percentage of properly escaped output, are significant strengths. The plugin also demonstrates good use of nonce and capability checks for its entry points.

While the static analysis shows a small attack surface with no identified vulnerabilities in taint flows and no unprotected AJAX handlers or REST API routes, there are minor areas for improvement. The presence of external HTTP requests, although not inherently a vulnerability, warrants careful review to ensure they are directed to trusted endpoints and properly validated. The bundled Select2 library, if not kept up-to-date by the plugin developer, could potentially introduce a risk if it contains known vulnerabilities.

Overall, "genchat" v1.0.0 appears to be a well-secured plugin with a low risk profile. The developer has implemented several key security measures effectively. The main considerations revolve around the management of external requests and the potential for bundled libraries to become outdated over time.

Key Concerns

  • Bundled library (Select2) could be outdated
  • External HTTP requests present
Vulnerabilities
None known

Genchat – AI Chatbot for Customer Support Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Genchat – AI Chatbot for Customer Support Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
2 prepared
Unescaped Output
36
237 escaped
Nonce Checks
5
Capability Checks
4
File Operations
0
External Requests
3
Bundled Libraries
1

Bundled Libraries

Select2

SQL Query Safety

100% prepared2 total queries

Output Escaping

87% escaped273 total outputs
Data Flows
All sanitized

Data Flow Analysis

2 flows
ai_chatbot (inc\Ajax.php:22)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

Genchat – AI Chatbot for Customer Support Attack Surface

Entry Points2
Unprotected0

AJAX Handlers 2

authwp_ajax_ai_chatbotinc\Ajax.php:18
noprivwp_ajax_ai_chatbotinc\Ajax.php:19
WordPress Hooks 17
actionadmin_menuadmin\Admin.php:35
actionadmin_initadmin\Admin.php:36
actionadmin_enqueue_scriptsadmin\Admin_Hooks.php:18
actionswitch_themeappsero\src\Insights.php:140
actionswitch_themeappsero\src\Insights.php:141
actionadmin_footerappsero\src\Insights.php:158
actionadmin_noticesappsero\src\Insights.php:175
actionadmin_initappsero\src\Insights.php:178
filtercron_schedulesappsero\src\Insights.php:184
actionadmin_menuappsero\src\License.php:219
actionafter_switch_themeappsero\src\License.php:781
actionswitch_themeappsero\src\License.php:782
actioninitgenchat.php:59
actioninitgenchat.php:61
actiongenchat_chat_widget_contentinc\AI_Chat.php:17
actionwp_enqueue_scriptsinc\Hooks.php:19
actionwp_footerinc\Hooks.php:20
Maintenance & Trust

Genchat – AI Chatbot for Customer Support Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedMay 30, 2025
PHP min version7.4
Downloads257

Community Trust

Rating0/100
Number of ratings0
Active installs0
Developer Profile

Genchat – AI Chatbot for Customer Support Developer Profile

wpmobo

4 plugins · 60 total installs

93
trust score
Avg Security Score
98/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Genchat – AI Chatbot for Customer Support

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/genchat/admin/assets/css/jquery-ui.css/wp-content/plugins/genchat/admin/assets/css/select2.min.css/wp-content/plugins/genchat/admin/assets/css/genchat-admin.css/wp-content/plugins/genchat/admin/assets/js/select2.min.js/wp-content/plugins/genchat/admin/assets/js/genchat-admin.js/wp-content/plugins/genchat/assets/css/genchat.css/wp-content/plugins/genchat/assets/js/showdown.js/wp-content/plugins/genchat/assets/js/purify.min.js+1 more
Script Paths
/wp-content/plugins/genchat/admin/assets/js/select2.min.js/wp-content/plugins/genchat/admin/assets/js/genchat-admin.js/wp-content/plugins/genchat/assets/js/showdown.js/wp-content/plugins/genchat/assets/js/purify.min.js/wp-content/plugins/genchat/assets/js/genchat.js
Version Parameters
genchat-admin?ver=genchat?ver=

HTML / DOM Fingerprints

CSS Classes
genchat-chat-widget-window-wrapgenchat-ai-tab-titlegenchat-custom-elementsgenchat-ai-prompt-blockai-chat-triggergenchat-chat-widget-btngenchat-chat-widget-wrapgenchat-contact-form+3 more
Data Attributes
data-nonce
JS Globals
genchat_adminobjgenchat
FAQ

Frequently Asked Questions about Genchat – AI Chatbot for Customer Support