Free Customer Service Tools by OpenWidget Security & Risk Analysis

wordpress.org/plugins/free-customer-service-tools-by-openwidget

Enhance engagement and trust with AI-based tools, Google Reviews, bug reporting, live chat, FAQs, and more! No coding skills required.

500 active installs v1.0.2 PHP 6.1+ WP 4.6+ Updated Sep 26, 2024
chatgpt-for-wordpresscontact-forminstagram-widgetopenaiwordpress-google-reviews
92
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Free Customer Service Tools by OpenWidget Safe to Use in 2026?

Generally Safe

Score 92/100

Free Customer Service Tools by OpenWidget has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 1yr ago
Risk Assessment

The "free-customer-service-tools-by-openwidget" v1.0.2 plugin exhibits a generally strong security posture based on the provided static analysis. The absence of dangerous functions, file operations, and external HTTP requests, coupled with 100% usage of prepared statements for SQL queries and proper output escaping, indicates good coding practices. The limited attack surface with zero AJAX handlers, REST API routes, shortcodes, or cron events that are not protected further contributes to its security. The lack of any recorded vulnerabilities in its history is also a positive indicator. However, a notable concern is the complete absence of nonce checks across all zero entry points. While the attack surface is small, this absence represents a potential weakness that could be exploited if new entry points were introduced or if existing ones were somehow bypassed. The plugin also only has one recorded capability check, which might imply limited access control in some areas. Overall, the plugin is robust against common threats due to its well-sanitized code and clean history, but the lack of nonce checks presents a specific, albeit currently theoretical, risk.

Key Concerns

  • No nonce checks on any entry points
  • Minimal capability checks
Vulnerabilities
None known

Free Customer Service Tools by OpenWidget Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 16, 2026

Free Customer Service Tools by OpenWidget Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
0
22 escaped
Nonce Checks
0
Capability Checks
1
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

100% escaped22 total outputs
Data Flows
All sanitized

Data Flow Analysis

2 flows
handle_query_args (includes\class-admin-page.php:52)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

Free Customer Service Tools by OpenWidget Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 5
actionadmin_menuincludes\class-admin-page.php:37
actionadmin_initincludes\class-admin-page.php:38
actionadmin_enqueue_scriptsincludes\class-admin-page.php:39
actionactivated_pluginincludes\class-plugin.php:33
actionwp_footerincludes\class-snippet-code.php:27
Maintenance & Trust

Free Customer Service Tools by OpenWidget Maintenance & Trust

Maintenance Signals

WordPress version tested6.6.5
Last updatedSep 26, 2024
PHP min version6.1
Downloads5K

Community Trust

Rating100/100
Number of ratings5
Active installs500
Developer Profile

Free Customer Service Tools by OpenWidget Developer Profile

OpenWidget

2 plugins · 600 total installs

88
trust score
Avg Security Score
92/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Free Customer Service Tools by OpenWidget

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/css/admin-menu.css/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/css/admin-page.css/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/js/admin-page.js/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/img/icon.svg/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/img/plug.svg/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/img/check.svg/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/img/logo-full.svg
Script Paths
/wp-content/plugins/free-customer-service-tools-by-openwidget/assets/js/admin-page.js
Version Parameters
free-customer-service-tools-by-openwidget/assets/css/admin-menu.css?ver=1.0.0free-customer-service-tools-by-openwidget/assets/css/admin-page.css?ver=1.0.0free-customer-service-tools-by-openwidget/assets/js/admin-page.js?ver=1.0.0

HTML / DOM Fingerprints

CSS Classes
openwidget_admin_page--contentopenwidget_admin_page--logo-fullopenwidget_admin_page--containeropenwidget_admin_page--sectionopenwidget_admin_page--status-iconopenwidget_admin_page--button
HTML Comments
<!-- Start of OpenWidget (www.openwidget.com) code --><!-- End of OpenWidget code -->
Data Attributes
organization_idorganization_id_option_nameopenwidget_app_urlwordpress_install_endpointsign_in_urltracking_url
JS Globals
window.__owwindow.__ow.organizationIdwindow.__ow.integration_namewindow.__ow.product_namewindow.OpenWidget
FAQ

Frequently Asked Questions about Free Customer Service Tools by OpenWidget