
CodeBard Help Desk Security & Risk Analysis
wordpress.org/plugins/codebard-help-deskMulti Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features
Is CodeBard Help Desk Safe to Use in 2026?
High Risk
Score 49/100CodeBard Help Desk carries significant security risk with 3 known CVEs, 2 still unpatched. Consider switching to a maintained alternative.
The code analysis for "codebard-help-desk" v1.1.2 reveals a mixed security posture. While the plugin exhibits a very small attack surface with no apparent unprotected entry points, a concerningly low rate of output escaping (3%) suggests a high risk of Cross-Site Scripting (XSS) vulnerabilities. The taint analysis, though limited in scope, identified unsanitized paths, which, combined with the poor output escaping, could allow for malicious script injection.
The plugin's history of three known CVEs, with two currently unpatched, is a significant red flag. The prevalence of medium severity vulnerabilities, specifically XSS and CSRF, in the past indicates recurring issues with input sanitization and output handling. The fact that the last vulnerability was as recent as February 2025, and it remains unpatched, further exacerbates this concern. While the use of prepared statements in SQL queries is a positive sign, it does not mitigate the fundamental risks posed by improper output escaping and past security incidents.
In conclusion, despite a seemingly clean entry point analysis, the "codebard-help-desk" plugin presents a substantial risk due to its historical vulnerability patterns, particularly concerning XSS and CSRF, and the critical lack of proper output escaping. The presence of unpatched vulnerabilities should be considered a top priority for mitigation.
Key Concerns
- Unpatched CVEs
- Low rate of output escaping
- Flows with unsanitized paths
- Vulnerability history (XSS, CSRF)
CodeBard Help Desk Security Vulnerabilities
CVEs by Year
Severity Breakdown
3 total CVEs
CodeBard Help Desk <= 1.1.2 - Authenticated (Subscriber+) Stored Cross-Site Scripting
CodeBard Help Desk <= 1.1.2 - Reflected Cross-Site Scripting
CodeBard Help Desk <= 1.1.1 - Cross-Site Request Forgery
CodeBard Help Desk Code Analysis
SQL Query Safety
Output Escaping
Data Flow Analysis
CodeBard Help Desk Attack Surface
WordPress Hooks 28
Maintenance & Trust
CodeBard Help Desk Maintenance & Trust
Maintenance Signals
Community Trust
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CodeBard Help Desk Developer Profile
2 plugins · 110 total installs
How We Detect CodeBard Help Desk
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/codebard-help-desk/core/css/style.css/wp-content/plugins/codebard-help-desk/core/js/script.js/wp-content/plugins/codebard-help-desk/plugin/css/style.css/wp-content/plugins/codebard-help-desk/plugin/js/script.js/wp-content/plugins/codebard-help-desk/admin/css/style.css/wp-content/plugins/codebard-help-desk/admin/js/script.js/wp-content/plugins/codebard-help-desk/core/js/script.js/wp-content/plugins/codebard-help-desk/plugin/js/script.js/wp-content/plugins/codebard-help-desk/admin/js/script.jscodebard-help-desk/core/css/style.css?ver=codebard-help-desk/core/js/script.js?ver=codebard-help-desk/plugin/css/style.css?ver=codebard-help-desk/plugin/js/script.js?ver=codebard-help-desk/admin/css/style.css?ver=codebard-help-desk/admin/js/script.js?ver=HTML / DOM Fingerprints
cb_p3_maincb_p3_admin_wrapcb_p3_actioncb_p3_vars