
Live Chat by Click4Assistance UK Security & Risk Analysis
wordpress.org/plugins/click4assistance-live-chat-real-time-visitor-monitoringWordpress Live Chat Plugin by Click4Assistance UK provider of Web Chat, Chatbot and AI Agent Software – 24/7 omnichannel communication with customers.
Is Live Chat by Click4Assistance UK Safe to Use in 2026?
Generally Safe
Score 100/100Live Chat by Click4Assistance UK has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The plugin 'click4assistance-live-chat-real-time-visitor-monitoring' version 2.0 exhibits a mixed security posture. On the positive side, the plugin demonstrates good practices by avoiding dangerous functions, using prepared statements for all SQL queries, and having no recorded vulnerabilities or CVEs. It also boasts a small attack surface with only one shortcode and no detected AJAX handlers or REST API routes that lack proper authorization checks. However, a significant concern arises from the taint analysis, which identified a flow with unsanitized paths. Furthermore, a critical weakness is the complete lack of output escaping for all nine identified output points, leaving it vulnerable to Cross-Site Scripting (XSS) attacks.
The vulnerability history indicates a clean slate, which is encouraging and suggests diligent development or a lack of targeting thus far. However, the presence of an unsanitized path flow and the prevalent unescaped output are serious flaws that can be exploited. The absence of nonce checks and capability checks on its limited entry points, while not directly exploitable in this version due to other factors, points to potential future risks if functionality is expanded without implementing these security measures. The plugin's strengths lie in its avoidance of common dangerous practices and its clean vulnerability record, but the identified taint flow and universal output unescaping represent substantial and immediate risks.
Key Concerns
- Unescaped output on all outputs
- Flows with unsanitized paths
- No nonce checks
- No capability checks
Live Chat by Click4Assistance UK Security Vulnerabilities
Live Chat by Click4Assistance UK Code Analysis
Output Escaping
Data Flow Analysis
Live Chat by Click4Assistance UK Attack Surface
Shortcodes 1
WordPress Hooks 4
Maintenance & Trust
Live Chat by Click4Assistance UK Maintenance & Trust
Maintenance Signals
Community Trust
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Live Chat by Click4Assistance UK Developer Profile
1 plugin · 10 total installs
How We Detect Live Chat by Click4Assistance UK
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/click4assistance-live-chat-real-time-visitor-monitoring/Click4Assistance_widget.phpHTML / DOM Fingerprints
Click4Assistance_WidgetC4A<script type="text/javascript" >function InitialiseC4A() {/* Chat Tool */var Tool16 = new C4A.Tools(1);