CVE-2024-13552

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference

mediumImproper Authorization

4.3

CVSS Score

4.3

CVSS Score

medium

Severity

3.3.1

Patched in

Time to patch

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Low

Confidentiality

None

Integrity

None

Availability

Technical Details

Affected versions<=3.3.0

PublishedMarch 6, 2025

Last updatedMarch 7, 2025

Affected pluginsupportcandy

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=api-prod

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