CVE-2023-50839

JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid

criticalImproper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

9.8

CVSS Score

9.8

CVSS Score

critical

Severity

2.8.2

Patched in

33d

Time to patch

Description

The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to SQL Injection via the ‘email' and 'trackingid' parameters in all versions up to 2.8.2 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

High

Confidentiality

High

Integrity

High

Availability

Technical Details

Affected versions<2.8.2

PublishedDecember 21, 2023

Last updatedJanuary 22, 2024

Affected pluginjs-support-ticket

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/7a3e89cc-56cb-42d7-b4f6-bfc7ca0e03e6?source=api-prod

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