CVE-2025-30882

JS Help Desk <= 2.9.1 - Unauthenticated Arbitrary File Download

highImproper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

7.5

CVSS Score

7.5

CVSS Score

high

Severity

2.9.2

Patched in

Time to patch

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Path Traversal in all versions up to, and including, 2.9.1. This makes it possible for unauthenticated attackers to downlod the contents of arbitrary files on the server, which can contain sensitive information.

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

High

Confidentiality

None

Integrity

None

Availability

Technical Details

Affected versions<=2.9.1

PublishedMarch 27, 2025

Last updatedApril 2, 2025

Affected pluginjs-support-ticket

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/d7c72608-a348-4ae5-ae85-d87955bfad32?source=api-prod

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