CVE-2025-30878

JS Help Desk <= 2.9.2 - Unauthenticated Arbitrary File Deletion

criticalImproper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

9.1

CVSS Score

9.1

CVSS Score

critical

Severity

2.9.3

Patched in

Time to patch

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to arbitrary file deletion due to insufficient file path validation in a function in all versions up to, and including, 2.9.2. This makes it possible for unauthenticated attackers to delete arbitrary files on the server, which can easily lead to remote code execution when the right file is deleted (such as wp-config.php).

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:H

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

None

Confidentiality

High

Integrity

High

Availability

Technical Details

Affected versions<=2.9.2

PublishedMarch 27, 2025

Last updatedApril 2, 2025

Affected pluginjs-support-ticket

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/db57971b-57d8-4740-92e0-477a4368bd9b?source=api-prod

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