CVE-2023-7337

JS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' Cookie

highImproper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

7.5

CVSS Score

7.5

CVSS Score

high

Severity

2.8.3

Patched in

Time to patch

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

None

User Interaction

None

Scope

Unchanged

High

Confidentiality

None

Integrity

None

Availability

Technical Details

Affected versions<=2.8.2

PublishedMarch 3, 2026

Last updatedMarch 4, 2026

Affected pluginjs-support-ticket

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=api-prod

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