CVE-2025-10054
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal
mediumMissing Authorization
5.3
CVSS Score
5.3
CVSS Score
medium
Severity
3.3.2
Patched in
2d
Time to patch
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.
CVSS Vector Breakdown
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:NAttack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
None
Confidentiality
Low
Integrity
None
Availability
Technical Details
Affected versions
<=3.3.1PublishedNovember 20, 2025
Last updatedNovember 21, 2025
Affected pluginelex-helpdesk-customer-support-ticket-system
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