CVE-2024-12171
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation
highMissing Authorization
8.8
CVSS Score
8.8
CVSS Score
high
Severity
3.2.7
Patched in
1d
Time to patch
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.
CVSS Vector Breakdown
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HAttack Vector
Network
Attack Complexity
Low
Privileges Required
Low
User Interaction
None
Scope
Unchanged
High
Confidentiality
High
Integrity
High
Availability
Technical Details
Affected versions
<=3.2.6PublishedJanuary 31, 2025
Last updatedFebruary 1, 2025
Affected pluginelex-helpdesk-customer-support-ticket-system
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