CVE-2025-10039

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'

mediumAuthorization Bypass Through User-Controlled Key

4.3

CVSS Score

4.3

CVSS Score

medium

Severity

3.3.0

Patched in

Time to patch

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

CVSS Vector Breakdown

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector

Network

Attack Complexity

Low

Privileges Required

Low

User Interaction

None

Scope

Unchanged

Low

Confidentiality

None

Integrity

None

Availability

Technical Details

Affected versions<=3.2.9

PublishedNovember 20, 2025

Last updatedNovember 21, 2025

Affected pluginelex-helpdesk-customer-support-ticket-system

References

https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=api-prod

Check if your site is affected.

Run a free security audit to detect vulnerable plugins, outdated versions, and misconfigurations.

Run free audit Browse CVE database