[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fzhLzc4keAx4qEqzMNoxaBfSMST1vvvRwoB-PlNgmQSg":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":24,"download_link":25,"security_score":26,"vuln_count":27,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30,"vulnerabilities":31,"developer":75,"crawl_stats":37,"alternatives":79,"analysis":178,"fingerprints":242},"zoho-salesiq","Zoho SalesIQ – Live chat, chatbots, and visitor tracking","2.0.5","zohosalesiq","https:\u002F\u002Fprofiles.wordpress.org\u002Fzohosalesiq\u002F","\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FkcY8Cz7Wg2M?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>Looking for something more than live chat software for your website? Zoho SalesIQ’s \u003Ca href=\"https:\u002F\u002Fwww.zoho.com\u002Fsalesiq\u002Flive-chat-for-wordpress.html?utm_source=wordpresswebpage&utm_medium=salesiqpluginpage\" rel=\"nofollow ugc\">WordPress plugin\u003C\u002Fa> is super easy to use and lets you both engage with your website visitors in real time and view your prospects’ detailed website footprint.\u003C\u002Fp>\n\u003Ch4>What do we have in the bag for you?\u003C\u002Fh4>\n\u003Ch4>Forever-free for 3 users\u003C\u002Fh4>\n\u003Cp>The plugin is free for up to 3 users and will come with all the basic features like live chat, visitor tracking, and file sharing that you expect in live chat software. We also have paid plans for users looking for even more punch.\u003C\u002Fp>\n\u003Ch4>Visitor tracking\u003C\u002Fh4>\n\u003Cp>Visitors are organized in four concentric rings based on the criteria you set, with the hottest prospects in the inner rings and the coldest visitors moved outside the rings. With this you can easily prioritize visitors and not waste your firm’s time and resources on junk leads.\u003C\u002Fp>\n\u003Ch4>Automated messages\u003C\u002Fh4>\n\u003Cp>Don’t wait for visitors to message you—instead, reach out to visitors on high-intent pages like your pricing or contact us pages and spark their interest with proactive chat triggers.\u003C\u002Fp>\n\u003Ch4>Chatbots\u003C\u002Fh4>\n\u003Cp>It doesn’t matter if you’re a hardcore coder or someone who doesn’t know the “C” of coding—SalesIQ has something for everyone. With our codeless website chatbot builder, you can build a fully functional chatbot for your website without writing a single line of code. For the coders out there, we have a programming interface with which you can customize and automate your chatbot as needed.\u003C\u002Fp>\n\u003Ch4>Built-in audio call and screen share to the rescue\u003C\u002Fh4>\n\u003Cp>Your operators should be smart enough to resolve almost any issue your visitors face. However, there might be issues that can’t be resolved in a couple of texts. In that case, operators can use our built-in audio call and screen share feature to solve even the most complex queries with ease.\u003C\u002Fp>\n\u003Ch4>Typing preview\u003C\u002Fh4>\n\u003Cp>No need to assume what your customer is typing. Our live chat helps you see what they’re typing in the chat box in real time, enabling you to answer their queries in a matter of seconds.\u003C\u002Fp>\n\u003Ch4>Chat routing\u003C\u002Fh4>\n\u003Cp>Customers expect immediate help without being endlessly traded from agent to agent. Direct chats to the right department or staff based on a customer’s traffic source, landing page, number of visits or chats, lead stage, and more.\u003C\u002Fp>\n\u003Ch4>Real-time chat translation\u003C\u002Fh4>\n\u003Cp>Assist your customers and visitors in languages they’re comfortable with. Our website live chat software automatically detects the language of incoming chats and performs two-way chat translation in real time.\u003C\u002Fp>\n\u003Ch4>What makes Zoho SalesIQ the best?\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Trusted by over 450,000 businesses\u003C\u002Fli>\n\u003Cli>Most cost-efficient customer engagement software in the industry\u003C\u002Fli>\n\u003Cli>We don’t compromise on your privacy\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Testimonials\u003C\u002Fh4>\n\u003Cp>★★★★★\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Zoho SalesIQ gave us the best support for integration, and along with that, we came to know that SalesIQ is just not serving our bot purpose, but they had so many features for our live agents also.\u003Cbr \u002F>\n  – Mahindra & Mahindra\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>★★★★★\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Our website is very interactive for designing clothing online, and that comes with a number of questions that customers have. So we can jump right into their design experience with Zoho SalesIQ and answer questions and create value for them on the fly. It is incredibly strong and powerful for bringing new customers on.\u003Cbr \u002F>\n  – Apliiq\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>★★★★★\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Zoho helps us with everything related to getting the sale and even tracking everything on the sale. It helps our outside sales reps, our inside sales reps, and our management do their reporting. It’s scalable, so it will encompass everything that we will need as this company grows and will service all of those needs.\u003Cbr \u002F>\n  – Fluitec\u003C\u002Fp>\n\u003C\u002Fblockquote>\n","Identify, engage and convert website visitors with live chat and visitor analytics.",20000,315200,82,7,"2025-12-05T04:51:00.000Z","6.8.5","2.8","",[20,21,22,23,4],"chatbot","live-chat","livechat","wordpress-live-chat","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fzoho-salesiq\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzoho-salesiq.zip",97,4,0,"2019-05-31 00:00:00","2026-03-15T15:16:48.613Z",[32,48,59,66],{"id":33,"url_slug":34,"title":35,"description":36,"plugin_slug":4,"theme_slug":37,"affected_versions":38,"patched_in_version":39,"severity":40,"cvss_score":41,"cvss_vector":42,"vuln_type":43,"published_date":29,"updated_date":44,"references":45,"days_to_patch":47},"CVE-2019-5963","zoho-salesiq-cross-site-request-forgery","Zoho SalesIQ \u003C= 1.0.8 - Cross-Site Request Forgery","Cross-site request forgery (CSRF) vulnerability in Zoho SalesIQ 1.0.8 and earlier allows remote attackers to hijack the authentication of administrators via unspecified vectors.",null,"\u003C=1.0.8","1.0.9","high",8.8,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:R\u002FS:U\u002FC:H\u002FI:H\u002FA:H","Cross-Site Request Forgery (CSRF)","2024-01-22 19:56:02",[46],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002F3bf59f44-356c-4d84-add3-72e8905a80f9?source=api-prod",1698,{"id":49,"url_slug":50,"title":51,"description":52,"plugin_slug":4,"theme_slug":37,"affected_versions":38,"patched_in_version":39,"severity":53,"cvss_score":54,"cvss_vector":55,"vuln_type":56,"published_date":29,"updated_date":44,"references":57,"days_to_patch":47},"CVE-2019-5962","zoho-salesiq-cross-site-scripting","Zoho SalesIQ \u003C= 1.0.8 - Cross-Site Scripting","Cross-site scripting vulnerability in Zoho SalesIQ 1.0.8 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors.","medium",6.1,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:R\u002FS:C\u002FC:L\u002FI:L\u002FA:N","Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')",[58],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002F6fd9cfbe-2bf4-4218-a29d-c4b70ed132af?source=api-prod",{"id":60,"url_slug":61,"title":35,"description":62,"plugin_slug":4,"theme_slug":37,"affected_versions":63,"patched_in_version":39,"severity":40,"cvss_score":41,"cvss_vector":42,"vuln_type":43,"published_date":29,"updated_date":44,"references":64,"days_to_patch":47},"CVE-2019-15645","zoho-salesiq-cross-site-request-forgery-2","The zoho-salesiq plugin before 1.0.9 for WordPress has CSRF.","\u003C1.0.9",[65],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002Fb01ee276-baed-4678-894d-1407e538a0a3?source=api-prod",{"id":67,"url_slug":68,"title":69,"description":70,"plugin_slug":4,"theme_slug":37,"affected_versions":63,"patched_in_version":39,"severity":40,"cvss_score":71,"cvss_vector":72,"vuln_type":56,"published_date":29,"updated_date":44,"references":73,"days_to_patch":47},"CVE-2019-15644","zoho-salesiq-stored-cross-site-scripting","Zoho SalesIQ \u003C= 1.0.8 - Stored Cross-Site Scripting","The zoho-salesiq plugin before 1.0.9 for WordPress has stored XSS.",7.2,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:N\u002FS:C\u002FC:L\u002FI:L\u002FA:N",[74],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002Fe9fba508-9a18-4c02-8d3a-0bcf990c457d?source=api-prod",{"slug":7,"display_name":7,"profile_url":8,"plugin_count":76,"total_installs":11,"avg_security_score":26,"avg_patch_time_days":47,"trust_score":77,"computed_at":78},1,77,"2026-04-03T23:12:26.378Z",[80,104,121,139,160],{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":88,"downloaded":89,"rating":90,"num_ratings":91,"last_updated":92,"tested_up_to":93,"requires_at_least":94,"requires_php":95,"tags":96,"homepage":99,"download_link":100,"security_score":101,"vuln_count":102,"unpatched_count":28,"last_vuln_date":103,"fetched_at":30},"tidio-live-chat","Tidio – Live Chat & AI Chatbots","7.0.0","Tytus Gołas","https:\u002F\u002Fprofiles.wordpress.org\u002Ftytus-tytus\u002F","\u003Cp>🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools\u003C\u002Fp>\n\u003Cp>Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24\u002F7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget.\u003C\u002Fp>\n\u003Cp>With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24\u002F7 without human intervention.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F1FYOU5vd8ZU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>💬 Why Use Tidio Live Chat on Your WordPress Website?\u003C\u002Fh3>\n\u003Cp>✅ \u003Cstrong>Real-Time Live Chat Support\u003C\u002Fstrong>: Chat instantly with visitors and customers to solve their issues and answer questions.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Live Chat + AI Automation\u003C\u002Fstrong>: Combine traditional live chat with AI-powered chatbots for faster, smarter responses.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Automated Support with Lyro AI\u003C\u002Fstrong>: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Boost Conversions with Proactive Chat\u003C\u002Fstrong>: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Mobile-Friendly Live Chat Widget\u003C\u002Fstrong>: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices.\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Multichannel Live Chat Plugin\u003C\u002Fstrong>: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox.\u003C\u002Fp>\n\u003Ch3>🚀 Top Features of Tidio WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>🟢 \u003Cstrong>Live Chat Widget Customization\u003C\u002Fstrong> – Match the live chat to your website branding and user experience.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>AI Chatbot (Lyro)\u003C\u002Fstrong> – Resolve up to 70% of customer questions instantly with our advanced conversational AI.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>WooCommerce Live Chat Integration\u003C\u002Fstrong> – View visitor carts, order history, and send product cards directly in chat.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Chatbot Templates & Visual Builder\u003C\u002Fstrong> – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Live Visitor Tracking\u003C\u002Fstrong> – See who is online and start live chat conversations based on behavior or location.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Departments & Agent Routing\u003C\u002Fstrong> – Route live chat messages to the right team instantly.\u003C\u002Fp>\n\u003Cp>🟢 \u003Cstrong>Smart Popups\u003C\u002Fstrong> – Trigger proactive live chat messages based on user actions.\u003C\u002Fp>\n\u003Ch3>🌍 Multi-Language Live Chat for Global Support\u003C\u002Fh3>\n\u003Cp>Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically.\u003C\u002Fp>\n\u003Ch3>📱 Live Chat on Mobile & Desktop Apps\u003C\u002Fh3>\n\u003Cp>Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere.\u003C\u002Fp>\n\u003Ch3>🛒 Live Chat for eCommerce\u003C\u002Fh3>\n\u003Cp>Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Engage visitors in real time\u003C\u002Fli>\n\u003Cli>Recommend products and upsell with product cards\u003C\u002Fli>\n\u003Cli>Recover abandoned carts through chatbot campaigns\u003C\u002Fli>\n\u003Cli>Convert passive users into paying customers with live support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔐 Reliable, Fast, Secure\u003C\u002Fh3>\n\u003Cp>Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data.\u003C\u002Fp>\n\u003Ch3>💬 Real-Time Conversations with Website Visitors\u003C\u002Fh3>\n\u003Cp>Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly.\u003C\u002Fp>\n\u003Ch3>📱 Mobile-Friendly & Fully Customizable Widget\u003C\u002Fh3>\n\u003Cp>Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website.\u003C\u002Fp>\n\u003Ch3>🎯 Proactive Messaging & Visitor Triggers\u003C\u002Fh3>\n\u003Cp>Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement.\u003C\u002Fp>\n\u003Ch3>📨 Unified Inbox for Multichannel Support\u003C\u002Fh3>\n\u003Cp>Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools.\u003C\u002Fp>\n\u003Ch3>🧠 Lyro AI – Your 24\u002F7 Support Agent\u003C\u002Fh3>\n\u003Cp>Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases.\u003C\u002Fp>\n\u003Ch3>🔧 Built Specifically for WordPress – Seamless Live Chat Integration\u003C\u002Fh3>\n\u003Cp>Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Add the live chat widget to your site automatically\u003C\u002Fli>\n\u003Cli>Manage all chat and chatbot settings directly from your WordPress admin panel\u003C\u002Fli>\n\u003Cli>Use shortcodes and native WordPress tools to display or hide the chat on specific pages\u003C\u002Fli>\n\u003Cli>Sync visitor data and conversations with WordPress user accounts for more personalized support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on.\u003C\u002Fp>\n\u003Ch3>🌟 What Makes Tidio Live Chat the Best?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Used by over 300,000 websites\u003C\u002Fli>\n\u003Cli>4.8+ ★ average rating\u003C\u002Fli>\n\u003Cli>Trusted by businesses in 150+ countries\u003C\u002Fli>\n\u003Cli>Seamless installation – set up live chat in under 30 seconds\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🆓 Start with Tidio’s Powerful Free Plan\u003C\u002Fh3>\n\u003Cp>Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Add a customizable live chat widget to your WordPress site\u003C\u002Fli>\n\u003Cli>Chat with unlimited visitors in real time\u003C\u002Fli>\n\u003Cli>Use pre-built chatbot templates for lead generation and support\u003C\u002Fli>\n\u003Cli>Access Lyro AI to automate common questions (limited interactions)\u003C\u002Fli>\n\u003Cli>Manage conversations from live chat, Messenger, Instagram, and email — all in one place\u003C\u002Fli>\n\u003Cli>Download mobile apps and stay connected on the go\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent.\u003C\u002Fp>\n\u003Ch3>✅ Get Started with Tidio Live Chat Today\u003C\u002Fh3>\n\u003Cp>Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support.\u003C\u002Fp>\n\u003Cp>Download Tidio Live Chat Plugin and start chatting with your website visitors today!\u003C\u002Fp>\n\u003Ch3>💰 Pricing\u003C\u002Fh3>\n\u003Cp>Most of our powerful features are available in the \u003Cstrong>free plan\u003C\u002Fstrong>. If you want to test all of them, sign up for a 7-day free trial.\u003C\u002Fp>\n\u003Cp>See all available pricing options on our \u003Ca href=\"https:\u002F\u002Fwww.tidio.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">website\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚙️ Technical Requirements\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>To run Tidio Plugin for WordPress we recommend your host support:\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>OpenSSL\u003C\u002Fstrong> (to increase security by encrypting your access tokens)\u003Cbr \u002F>\n– \u003Cstrong>cURL\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>🔥 Hot Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>CC\u002FBCC for tickets\u003C\u002Fli>\n\u003Cli>Filters for new Lyro Knowledge tab\u003C\u002Fli>\n\u003Cli>Historical conversations as data source\u003C\u002Fli>\n\u003Cli>Sort direction in Smart Views tickets\u003C\u002Fli>\n\u003Cli>First person perspective styling\u003C\u002Fli>\n\u003C\u002Ful>\n","Add Tidio Live Chat to your WordPress for free to answer customers’ questions, engage website visitors, generate leads, and increase sales.",80000,3364065,94,395,"2026-02-19T13:58:00.000Z","6.9.4","4.7","7.2",[97,20,98,21,22],"chat","free-live-chat","http:\u002F\u002Fwww.tidio.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ftidio-live-chat.7.0.0.zip",99,2,"2022-09-20 00:00:00",{"slug":105,"name":106,"version":107,"author":105,"author_profile":108,"description":109,"short_description":110,"active_installs":11,"downloaded":111,"rating":112,"num_ratings":113,"last_updated":114,"tested_up_to":16,"requires_at_least":115,"requires_php":116,"tags":117,"homepage":118,"download_link":119,"security_score":101,"vuln_count":102,"unpatched_count":28,"last_vuln_date":120,"fetched_at":30},"crisp","Crisp – Live Chat and Chatbot","0.48","https:\u002F\u002Fprofiles.wordpress.org\u002Fcrispim\u002F","\u003Cp>\u003Cem>Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate \u003Ca href=\"https:\u002F\u002Fcrisp.chat\u002Fen\u002Fintegrations\u002Fwordpress\u002F\" rel=\"nofollow ugc\">free Live Chat plugin for WordPress\u003C\u002Fa> if you want to grow your email list, generate leads, and enhance your customer relationship within the same software.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>The free plugin includes livechat, Real-time notifications, Chatbot, Desktop apps, Mobile apps, Availability schedule. All these features work immediately with no developer help needed.\u003C\u002Fp>\n\u003Cp>By adding this plugin on your WordPress website, you’ll gain access to Crisp Inbox for Marketing, Sales, and Support teams, as well as Crisp Helpdesk, our free online educational resources that will help you to better use Crisp and support your customers.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fn5vLQhwcRN8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>Here’s how our Livechat plugin will help you capture more leads and enhance your conversions rates.\u003C\u002Fp>\n\u003Ch3>Live Chat: Let your site visitors talk to you\u003C\u002Fh3>\n\u003Cp>Crisp allows you to embed a free live chat module to your website and let site visitors chat with you. Using the chatbot plugin, you can easily handle the following WordPress live chat\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Support live chat: Answer questions your customers might have about your business through live chat.\u003C\u002Fli>\n\u003Cli>Sales livechat: Help answer questions your potential customers might have about your products\u002Fservices through live chat.\u003C\u002Fli>\n\u003Cli>Marketing Live Chat: Enrich your database by asking emails or phone numbers and tagging every conversation to create a qualified contact list (This is an option).\u003C\u002Fli>\n\u003Cli>Automated chatbot: Create powerful chat bot scenario with our no-code chatbot builder\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cem>Pro tip: If you want to, you can set an availability schedule to display your live chat when you’re ready to chat\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch3>Real-time notifications: Be informed when a Live Chat start\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Support Livechat: Get back to your customers instantly\u003C\u002Fli>\n\u003Cli>Sales Live chat: Do not ever miss a sale again\u003C\u002Fli>\n\u003Cli>Marketing Live chat: Offer a conversational experience to your leads\u003C\u002Fli>\n\u003Cli>Automated chatbot: Create offline experiences for your visitors\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cem>Pro tip: If you want to, you can choose to receive notifications or not\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch3>Mobile and Desktops apps for a convenient Live Chat\u003C\u002Fh3>\n\u003Cp>Available on mobile:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>iOS\u003C\u002Fli>\n\u003Cli>Android\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Available on desktop:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Windows Operating systems\u003C\u002Fli>\n\u003Cli>Mac OS operating systems\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cem>Pro tip: If you want to, you can answer your customers while you’re not in front of your computer!\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch3>Live Chat bonus\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>See what your visitors are typing.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Not all visitors to your website are digital natives.\u003Cbr \u002F>\nFor many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Fair pricing\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the live chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multiple plugins\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Inside Crisp, you can add plugins to extend the power of your live chat.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Enriched user profile\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Enriched conversations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it!\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Wide range of integrations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram Whatsapp and SMS.\u003C\u002Fp>\n\u003Ch3>What do people have to say about Crisp Live Chat ?\u003C\u002Fh3>\n\u003Cp>\u003Cem>“Crisp stood out. It has roughly the same feature set as Intercom with a few additional features and it has simple\u002Faffordable pricing. The support from the team over there is great and new features pop up often.”\u003C\u002Fem> – Shai Almog, Co-founder of Codename\u003C\u002Fp>\n\u003Cp>\u003Cem>“We could have had the same experience with other live chats as well, but the price tag combined with the feature set Crisp does offer, we would and already do recommend it to all customers who are looking for a live chat themselves. We’ve upgraded to the Crisp unlimited plan a while ago, and are glad that we made that decision.”\u003C\u002Fem> – Dominik Angerer, Founder of Storyblok\u003C\u002Fp>\n","A Free, one-click-to-install, Live Chat and chatbot plugin. No coding skills are required. Used by more than 30 000 customers on WordPress.",763806,92,73,"2025-04-14T09:35:00.000Z","3.0.1","5.3",[20,105,98,21,22],"http:\u002F\u002Fwordpress.org\u002Fplugins\u002Fcrisp\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcrisp.zip","2024-03-13 00:00:00",{"slug":122,"name":123,"version":124,"author":125,"author_profile":126,"description":127,"short_description":128,"active_installs":129,"downloaded":130,"rating":112,"num_ratings":26,"last_updated":131,"tested_up_to":93,"requires_at_least":132,"requires_php":95,"tags":133,"homepage":136,"download_link":137,"security_score":101,"vuln_count":102,"unpatched_count":28,"last_vuln_date":138,"fetched_at":30},"wp-live-chat-software-for-wordpress","LiveChat – Live Chat Plugin for WP Websites","5.0.11","LiveChat","https:\u002F\u002Fprofiles.wordpress.org\u002Flivechat\u002F","\u003Cp>Want to communicate with visitors while they’re browsing your site? With the \u003Cstrong>LiveChat plugin for WordPress\u003C\u002Fstrong>, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.\u003C\u002Fp>\n\u003Cp>You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fwordpress-chat-ai\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">the best live chat and AI customer support plugin for WordPress websites\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fl86bnupc_4o?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Whether you run a blog, online store, or service business, live chat software helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Connect with customers instantly.\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction scores.\u003C\u002Fli>\n\u003Cli>Capture more leads and close more sales.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.\u003C\u002Fp>\n\u003Ch4>🧑‍💻 Feature-rich WordPress live chat widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>💬 LiveChat + \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fchatbot\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fasynchronous-communication\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">contact form\u003C\u002Fa>. Every message is stored safely for follow-up.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Website visitor tracking — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ftour\u002F#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Track visitors in real time\u003C\u002Fa>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fengaging-customers\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">engage users\u003C\u002Fa> browsing your pricing or checkout pages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛍️ Built for \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ecommerce\u003C\u002Fa> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📋 Customer profiles & CRM integration — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce\u002F#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Access detailed visitor profiles\u003C\u002Fa> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>⚡ Quick replies — Save time with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ready-made answers\u003C\u002Fa> to common questions. Agents can respond in seconds using shortcuts.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 LiveChat + HelpDesk integration — Connect LiveChat with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fhelpdesk\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👀 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Message sneak peek\u003C\u002Fa> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📱 Mobile-ready support — Use the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fapp\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat mobile app\u003C\u002Fa> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📈 Reports, goals & analytics — Measure performance with detailed \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Freports-and-analytics\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reports\u003C\u002Fa>. Track sales, chat satisfaction, and response times to optimize support and conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎨 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fcustomization\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Full widget customization\u003C\u002Fa> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchannels\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Messaging channel integrations\u003C\u002Fa> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👥 Team management & roles — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fteam-management\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Organize agents into groups\u003C\u002Fa> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🔐 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fsecurity\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Security\u003C\u002Fa> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🤖 AI-powered features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>🧠 AI-powered \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Freply-suggestions\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reply suggestions\u003C\u002Fa> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Weekly insights & trends — See what your customers are asking and fast. Get a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Finsights\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">weekly digest\u003C\u002Fa> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>✍️ AI text enhancement — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fai-text-suggestions-your-agents-writing-assistant\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Write replies faster and smarter\u003C\u002Fa>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🖥️ LiveChat for WordPress website\u003C\u002Fh4>\n\u003Cp>LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.\u003C\u002Fp>\n\u003Cp>It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.\u003C\u002Fp>\n\u003Cp>Running an ecommerce store? LiveChat integrates with major platforms like \u003Cstrong>WooCommerce\u003C\u002Fstrong>, \u003Cstrong>BigCommerce for WordPress\u003C\u002Fstrong>, and \u003Cstrong>Ecwid\u003C\u002Fstrong>, making it easy to support and convert shoppers in real time.\u003C\u002Fp>\n\u003Ch4>🛠️ Easy to customize and extend\u003C\u002Fh4>\n\u003Cp>LiveChat is built to grow with your business. You can \u003Cstrong>customize the chat widget to match your brand\u003C\u002Fstrong> and \u003Cstrong>extend its functionality with powerful integrations\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Easily \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">connect LiveChat to your favorite tools\u003C\u002Fa> for email marketing, CRM, and social messaging. Popular integrations include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>HubSpot CRM, Salesforce, Zendesk.\u003C\u002Fli>\n\u003Cli>WhatsApp, Facebook Messenger, Instagram.\u003C\u002Fli>\n\u003Cli>Mailchimp, Google Analytics, Slack, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.\u003C\u002Fp>\n\u003Ch4>💬 How LiveChat works\u003C\u002Fh4>\n\u003Cp>After you install and activate the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat plugin on your WordPress site\u003C\u002Fa>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.\u003C\u002Fp>\n\u003Cp>If you’re new to LiveChat, \u003Cstrong>setup only takes a minute\u003C\u002Fstrong> — and a free trial is available, so you can get started without a credit card.\u003C\u002Fp>\n\u003Cp>Once connected, simply log in using any of the LiveChat apps:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Web app (browser-based).\u003C\u002Fli>\n\u003Cli>Desktop app (Windows\u002FmacOS).\u003C\u002Fli>\n\u003Cli>Mobile app (iOS or Android).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The chat widget will automatically appear on your WordPress site. You can now:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Customize its look and behavior.\u003C\u002Fli>\n\u003Cli>Set up automated greetings.\u003C\u002Fli>\n\u003Cli>Start chatting with visitors in real time.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Need help getting started?\u003C\u002Fstrong>\u003Cbr \u002F>\n👉 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat Getting Started Guide\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🗒️ Notes\u003C\u002Fh4>\n\u003Cp>🌍 \u003Cstrong>Localization support\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.\u003C\u002Fp>\n\u003Cp>Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.\u003C\u002Fp>\n\u003Cp>🤝 \u003Cstrong>Partner with LiveChat\u003C\u002Fstrong>\u003Cbr \u002F>\nAre you a developer or agency looking to offer live chat solutions for clients?\u003Cbr \u002F>\nYou can open a LiveChat account on behalf of your customers and add real-time support to their websites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fpartners.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Join our Partner Program\u003C\u002Fa>\u003C\u002Fstrong> to earn recurring revenue while expanding your service offering.\u003C\u002Fp>\n\u003Ch4>🗣️ Testimonials\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fpioneer-millworks\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Deanna Varble, \u003Cstrong>Pioneer Millworks\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fsephora\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Milena Wojewoda, \u003Cstrong>Sephora\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📑 Documentation and support\u003C\u002Fh4>\n\u003Cp>Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>📘 Installation & setup guide — Follow our \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">step-by-step help center article\u003C\u002Fa> to learn how to install and configure LiveChat on your WordPress website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>💬 Live support — Chat with our team directly on the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">WordPress integration page\u003C\u002Fa> for real-time assistance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">our website\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fenterprise\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat for Enterprise\u003C\u002Fa> helps large businesses improve customer engagement and team performance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FLhqR2_UjQm8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>🏢 About us\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text\u003C\u002Fa> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.\u003C\u002Fp>\n\u003Cp>Our product suite includes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat\u003C\u002Fa> — real-time messaging for sales and support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatbot.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> — AI-powered automation and chatbot agents.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helpdesk.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> — help desk software with ticketing and email support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.knowledgebase.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">KnowledgeBase\u003C\u002Fa> — self-service documentation.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenwidget.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">OpenWidget\u003C\u002Fa> — a customer service widget creator tool.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.\u003C\u002Fp>\n\u003Cp>📰\u003Cstrong>Press & brand assets\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Writing about Text or our products? Visit the \u003Ca href=\"https:\u002F\u002Fwww.text.com\u002Fpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text Press Office\u003C\u002Fa> to download our logo, product screenshots, and official brand guidelines.\u003C\u002Fp>\n","Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀",10000,1253182,"2026-01-13T13:21:00.000Z","4.4",[134,20,135,21,22],"chat-widget","customer-support","https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-live-chat-software-for-wordpress.5.0.11.zip","2023-12-05 00:00:00",{"slug":140,"name":141,"version":142,"author":143,"author_profile":144,"description":145,"short_description":146,"active_installs":147,"downloaded":148,"rating":149,"num_ratings":150,"last_updated":151,"tested_up_to":152,"requires_at_least":115,"requires_php":18,"tags":153,"homepage":156,"download_link":157,"security_score":158,"vuln_count":76,"unpatched_count":76,"last_vuln_date":159,"fetched_at":30},"chatra-live-chat","Chatra Live Chat + ChatBot + Cart Saver","1.0.11","Chatra","https:\u002F\u002Fprofiles.wordpress.org\u002Fchatra\u002F","\u003Cp>\u003Cstrong>Chatra Live Chat + ChatBot + Facebook + Helpdesk + Cart Saver.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Chatra Live Chat allows you to sell more, answering questions and alleviating concerns to help visitors place an order. Use it to collect actionable feedback to improve your store: identify problems, collect contact info and understand your customers better.\u003C\u002Fp>\n\u003Cp>Work from a web dashboard or desktop apps for Windows & Mac. Chat on the go from iOS\u002FAndroid apps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Distinctive Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Real-time visitor list.\u003C\u002Fstrong> View the list of visitors who are currently online on your website and start a conversation manually.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>ChatBots.\u003C\u002Fstrong> Use bots to collect visitors’ contacts. Offer quick options for frequently asked questions (FAQ) so that your visitors get the answers they need without a load on your team.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unique exit-intent feature.\u003C\u002Fstrong> Catch visitors who are about to leave!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email integration.\u003C\u002Fstrong> Connect the email address your customers use to contact you and manage your email conversations alongside chats.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Facebook integration.\u003C\u002Fstrong> Send and receive chats directly from your Facebook visitors\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Intelligent form bot.\u003C\u002Fstrong> Add your own custom fields (like company name, address or order number) to the contact form and dialogs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live typing insights.\u003C\u002Fstrong> See what customers type before they hit “send”. Save time on preparing an answer.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Group chats.\u003C\u002Fstrong> Make few agents talk to a customer in a group chat to solve pressing issues and delight with the level of service.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor information.\u003C\u002Fstrong> Know your customers — what page they are on, where are they from and what device and system they use to access your store.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversation history.\u003C\u002Fstrong> We save past conversations for both you and your customers, so once they return the conversation continues in the same thread, as in a messenger app.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Collects contact info.\u003C\u002Fstrong> Even when you are offline or unavailable, so that you can get back to customers even if they left your site.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Targeted chats (triggers).\u003C\u002Fstrong> Initiate conversations when certain criteria are met: target those customers who might be in need of assistance.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Correct typos.\u003C\u002Fstrong> Correct answers after sending the message.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Works everywhere.\u003C\u002Fstrong> Never lose a customer again. Even if he’s on Nintendo 3DS or a Windows Phone.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Looks & feels as a messenger app.\u003C\u002Fstrong> Smooth animations, avatars, beautiful design.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent photos visible pre-chat.\u003C\u002Fstrong> After clicking on the widget, visitors can see photos and names of the online agents, even before they start chatting. This is highly engaging and can lift a number of quality chat interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Full Ecwid support.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Full Woocommerce support.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Work from a browser, desktop or mobile apps.\u003C\u002Fstrong> Windows & Mac, Android & iOS. Even on the go we’ve got you covered!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Free forever plan.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Simple, straightforward pricing:\u003C\u002Fstrong> Free forever plan, or $15 per agent\u002Fmonth\u003C\u002Fp>\n\u003Cp>Web dashboard, desktop apps for Windows & Mac, Android & iOS — we’ve got you covered. Sign up to download!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>For the full feature list and additional information check \u003Ca href=\"https:\u002F\u002Fchatra.com\" rel=\"nofollow ugc\">https:\u002F\u002Fchatra.com\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\n","Powerful chat \u002F chatbot \u002F Fb chat and cart saver app for Wordpress and WooCommerce, free as long as you want.",3000,64473,100,12,"2022-06-20T11:12:00.000Z","6.0.11",[20,154,21,22,155],"facebook-chat","%d1%81hat","https:\u002F\u002Fchatra.com\u002Fhelp\u002Fcms\u002Fwordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatra-live-chat.zip",63,"2025-07-04 00:00:00",{"slug":161,"name":162,"version":163,"author":164,"author_profile":165,"description":166,"short_description":167,"active_installs":147,"downloaded":168,"rating":169,"num_ratings":170,"last_updated":171,"tested_up_to":93,"requires_at_least":172,"requires_php":18,"tags":173,"homepage":175,"download_link":176,"security_score":149,"vuln_count":76,"unpatched_count":28,"last_vuln_date":177,"fetched_at":30},"formilla-live-chat","Live Chat by Formilla – Real-time Chat & Chatbots Plugin","1.4","zgilyana","https:\u002F\u002Fprofiles.wordpress.org\u002Fzgilyana\u002F","\u003Cp>\u003Ca href=\"http:\u002F\u002Fwww.Formilla.com\u002F?u=wp\" title=\"Formilla Live Chat Software\" rel=\"nofollow ugc\">Formilla Live Chat Software\u003C\u002Fa> offers \u003Cstrong>FREE and Premium services\u003C\u002Fstrong> for your WordPress site.  Allow your visitors to chat with you live if they have any questions or need support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Formilla Live Chat Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Installs Instantly:\u003C\u002Fstrong> Use the out-of-the-box Formilla Live Chat web interface to begin chatting immediately.  The live chat button will appear on your WordPress or WooCommerce site upon installation\u002Factivation of this plugin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Apps for iPhone, iPad, and Android Devices:\u003C\u002Fstrong> Reply via your mobile device or tablet by using our iPhone\u002FiPad or Android apps! Install our app and simply login to your Formilla account to chat with customers from anywhere!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Mobile Ready Chat Widget:\u003C\u002Fstrong> The Formilla Live Chat widget has a responsive design that adapts to smartphones of any size, making it easy for your website visitors to interact with.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Real-time Visitor Monitoring:\u003C\u002Fstrong> Formilla real-time visitor monitoring\u002Ftracking allows you to see the number of active visitors on your website, and initiate live chats with them.  View what country the visitor is accessing your site from, their recently viewed web pages, operating system in use (Windows, Mac, iOS, Android, etc.), internet browser, referring site, new user vs. returning, IP address, and more.  Formilla Live Chat visitor monitoring is a paid feature and comes with our Professional package or higher.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Language Support (International):\u003C\u002Fstrong> Our Language support option allows you to customize the text of the live chat widget in online and offline form.  All of our packages allow you to customize your widget in any language, including Spanish, French, German, Dutch, Portuguese, Chinese, Hindi, Italian, and much more!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Chat Bots:\u003C\u002Fstrong> Chatbots work around the clock to automatically qualify leads, book meetings, and provide information about your products or services to customers, even without having to chat with a live person! Chatbots can be added to any Premium package as a paid feature add-on.  Check out our \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-create-custom-chat-bots\" title=\"Custom Chat Bot\" rel=\"nofollow ugc\">Custom Chat Bot\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A.I. ChatGPT Bots:\u003C\u002Fstrong> ChatGPT Chatbots leverage ChatGPT’s incredible Artificial Intelligence technology to respond to visitor questions 24\u002F7 (paid feature add-on). You’ll see a huge improvement in your staff’s efficiency and dramatically boost customer satisfaction too. Check out our \u003Ca href=\"https:\u002F\u002Fblog.formilla.com\u002Fhow-to-create-a-chatgpt-chatbot\u002F\" title=\"ChatGPT Bots\" rel=\"nofollow ugc\">ChatGPT Bots\u003C\u002Fa> tutorial to learn more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pro-active Chat:\u003C\u002Fstrong> Enable pro-active chat to trigger automatically after a defined number of seconds (Premium packages). You can also configure a chatbot to do the same, with even more control over the user flow. For example, a chatbot can proactively popup to engage visitors and qualify them as leads before speaking with a live agent. This works with multiple types of custom chatbots you can create for your business.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Messages:\u003C\u002Fstrong> Target visitors like never before! With Smart Messages, you can automatically display custom messages to your website visitors in many different scenarios (Premium packages).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (Email Messaging):\u003C\u002Fstrong> Keep customers coming back to your website with Formilla automatic email messaging.  Use the “Personal” template so it looks like you’re contacting your customer directly, or use the “Professional” branded template when sending a company announcement, blog update, etc. (Growth package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Marketing Automation (In-App Messaging):\u003C\u002Fstrong>  Display In-App\u002Fwebsite popup messages using multiple display types on your website (popups, corner widgets, website bars).  Announce a limited time offer or sale, offer a coupon code, or market virtually anything to your visitors (Growth package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned (Saved) Replies:\u003C\u002Fstrong> Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions . Our Premium plans allow for unlimited Canned Replies and our free chat package allows for up to 5.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>File Sharing:\u003C\u002Fstrong> Allow site visitors and agents to securely share files during a chat. File sharing helps you resolve customer issues more quickly. You also have the power to disable file sharing for visitors, agents, or both (Professional package).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User\u002FAgent is Typing a Message…:\u003C\u002Fstrong> Now you don’t need to wonder if the person you’re chatting with is even on the other end! Formilla Live Chat keeps visitors and agents informed if the User or Agent is typing a message. This improves usability and makes live chat more enjoyable.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Desktop Notifications:\u003C\u002Fstrong> Make sure you don’t miss any chats by enabling Desktop Notifications to see an alert box displayed every time you receive a chat.  This feature currently works with Chrome, Firefox, and Safari.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Broadcast:\u003C\u002Fstrong> With Chat Broadcast, all your online chat agents are notified of an incoming chat and can accept or decline the chat based on their immediate availability.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Transfer:\u003C\u002Fstrong> Transfer a chat message back and forth with other available online chat agents and provide a private message to provide additional details with the transfer.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Banners, Colors, and Themes:\u003C\u002Fstrong> Formilla Live Chat software allow you to customize your chat widgets to match your site. Change the color of the livechat button\u002Fwidget, chat message and font color, backgrounds, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Customization:\u003C\u002Fstrong> Formilla Live Chat software gives you the ability to stretch the width and height of the live chat button, and control the location down to the pixel.  You get access to the CSS for your widget to make it look perfect. Upload your own online and offline images to use in your header, footer, etc. to encourage customers to start a conversation! (Premium option)\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Require Email Address:\u003C\u002Fstrong> Before visitors start a conversation, you can require them to supply their email address first.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Contacts Management:\u003C\u002Fstrong> We’ll store your contacts in Formilla whenever you have a conversation, or receive one while offline.  You can segment contacts automatically into separate groups to target them effectively.  You can also tag high-value prospects for follow-up, as VIP customers, or really anything else.  Use our super fast search and filtering options to find your contacts quickly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Button Location:\u003C\u002Fstrong> Easily move the position of the live chat box & button to the bottom left or right of your website with our customization options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multiple Agents:\u003C\u002Fstrong> Our Premium packages start with two live chat agents, and you can add additional live chat agents to support incoming conversations from your customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Offline Chats:\u003C\u002Fstrong> Formilla Live Chat software automatically displays as an offline version of the chat box on your site when you’re unavailable to livechat.  You can manage offline messages via email as Formilla will send you a transcript of the message.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrate with hundreds of apps using Zapier:\u003C\u002Fstrong> Automatically post livechat transcripts directly to your favorite apps using Zapier. Hundreds of apps are supported, including email marketing tools, CRMs, ticket systems, and a lot more (e.g. Mailchimp, Constant Contact, Pipedrive, Infusionsoft, Zendesk, etc.).  This is a Premium package option.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Help Desk:\u003C\u002Fstrong> The Conversation History\u002Fhelpdesk allows you to search by customer email address, priority, status (new, read, pending, complete), flagged vs. unflagged, and also assign an item to another user of your Formilla Live Chat account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Export Email Data:\u003C\u002Fstrong> Formilla Live Chat software allows you to export your customers’ email addresses from the Conversation History inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Add Private Comments:\u003C\u002Fstrong> Formilla gives you the ability to add private comments to any historical record in your Conversation History.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Technical Info:\u003C\u002Fstrong> Formilla Conversation History includes the customer’s technical details such as operating system, browser, screen resolution, etc.  Also, view visitor technical info during a live chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Attributes:\u003C\u002Fstrong> Pass in custom data fields from your website to Formilla for easier tracking such as account IDs, customer IDs, name, phone, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Robust APIs:\u003C\u002Fstrong> Push your data to Formilla to track advanced customer behavior with our Javascript and REST APIs.  Track last order date, member signup date, total amount spent, or anything else.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Get started immediately with our free live chat package that comes with 15 days of premium services as well.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Popular Use Cases for Live Chat:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>There are a variety of reasons you might be interested in adding a live chat feature to your site. Most commonly, site owners are looking to chat in real-time with visitors in order to offer better customer service or to generate sales.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Customer Service\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Data from ecommerce platform Shopify shows that “businesses that respond to a customer’s chat within five minutes are 69% more likely to get a sale.” Customers don’t like hunting around for information or waiting for responses, and live chat offers the best possible customer experience. A live chat customer service agent can speak directly to a customer, providing a personal experience leading to increased customer satisfaction.\u003C\u002Fp>\n\u003Cp>One of the benefits of live chat that businesses often overlook is the ability to learn directly from customers. Speaking to a customer who came to your site looking to solve a problem or answer a question gives you valuable insight into how real people interact with your website. Live chat customer service also helps keep customer interactions on-site, rather than seeing frustrated customers take their complaints to a public forum like social media.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Marketing\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Live chat can help in multiple ways throughout the purchase funnel for your business. Talking to real human beings is one of the ways we are all most comfortable learning about new products and services, and a skilled marketer communicating to site visitors via a live chat widget can provide great opportunities to educate and engage potential customers.\u003C\u002Fp>\n\u003Cp>A live chat widget is an effective way to increase your visitor-to-lead conversion rate. By engaging potential customers right away, you’re reducing the number of visitors who “bounce” off your site. And you can also use live chat to pre-qualify leads, determining a visitor’s actual interest level in what you have to offer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live Chat for Sales\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Using live chat to help convert site visitors into customers is often referred to as “conversational sales.” Your live chat sales team can help visitors find the products or services they are looking for quickly, can nurture leads brought to the site by marketing programs, and can answer ordering or billing questions as needed to offer a smooth transaction experience.\u003C\u002Fp>\n\u003Cp>Live chat is also a great opportunity for a sales agent to schedule a product demonstration or training session, which can be especially helpful for sites that provide things like business software. And agents can also encourage satisfied customers to share their contact information as part of the chat, in order to continue the personalized interaction in the future.\u003C\u002Fp>\n\u003Cp>Read more about \u003Ca href=\"https:\u002F\u002Fwww.formilla.com\u002Fblog\u002Fhow-to-add-live-chat-plugin-app-for-your-site\u002F\" title=\"live chat use cases\" rel=\"nofollow ugc\">live chat use cases\u003C\u002Fa> on our blog.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How can live chat bots help businesses?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>The uses of live chat bots on business websites are varied, but can be broadly categorized into customer service, marketing, and sales tasks. Automated chat bots can staff the live chat feature on your site when live chat agents aren’t available. The flexibility provided by custom bots makes them an efficient solution for handling common sales and support tasks, while freeing up your team to handle more complex inquiries. For example, you can configure multiple bots across your website based on key landing pages, learn where visitors are at in the sales process by asking them questions and collecting input, and perform specific actions based on visitor selection.\u003C\u002Fp>\n\u003Cp>Some of the popular chat bot use cases include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Triage:\u003C\u002Fstrong> A live chat bot can greet site visitors and ask them to choose from several pre-defined answer buttons to guide them down a given path, similar to an automated phone system.  For example, the bot can show options such as ‘I’m new & want to learn more’, ‘Track my order’, ‘Change my password’, ‘Technical help’, along with ‘Other’ if nothing matches the reason for their visit, along with a multitude of other button options based on your business needs.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Lead Qualification:\u003C\u002Fstrong> To collect contact information from site visitors as a means to generate leads, and ask additional qualifying questions to determine the size of the opportunity, gauge the customer’s interest and where they are at in the buying cycle, or route them right to your sales team or even book a demo on your calendar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Scheduling:\u003C\u002Fstrong> With the Calendly scheduling feature, a live chat bot can be configured to display your Calendly calendar directly inside the live chat widget for the visitor to choose from any available dates and times for a demo or phone consultation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frequently Asked Questions:\u003C\u002Fstrong> A custom menu-based bot can be used to preemptively answer frequently asked questions from site visitors.  For example, let’s say you have a conference event coming up and configure a live chat bot with pre-defined buttons where the visitor can quickly choose from topics such as ticket costs, directions to the event, parking tips, event schedule, guest speakers participating, nearby hotels, and more.  This can work for a virtual conference as well.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>ChatGPT Chatbot:\u003C\u002Fstrong> A ChatGPT Bot dramatically reduces support time by automatically responding to visitor questions at any time — day or night — using the power of ChatGPT’s Artificial Intelligence. A ChatGPT Bot is different from the other bot types since it allows visitors to enter a free-form question, and replies with the most relevant answer based on how it has been trained over time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n","Live chat software with real-time visitor monitoring and chatbots! Live chat with your visitors for free or use a chatbot to automate self-help.",193085,96,116,"2025-12-01T22:09:00.000Z","2.7",[97,174,20,21,22],"chat-bot","http:\u002F\u002Fwww.formilla.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fformilla-live-chat.1.4.zip","2023-04-21 00:00:00",{"attackSurface":179,"codeSignals":196,"taintFlows":208,"riskAssessment":228,"analyzedAt":241},{"hooks":180,"ajaxHandlers":192,"restRoutes":193,"shortcodes":194,"cronEvents":195,"entryPointCount":28,"unprotectedCount":28},[181,187],{"type":182,"name":183,"callback":184,"file":185,"line":186},"action","admin_menu","ld_menu","index.php",15,{"type":182,"name":188,"callback":189,"priority":190,"file":185,"line":191},"wp_footer","ld_embedchat",5,107,[],[],[],[],{"dangerousFunctions":197,"sqlUsage":198,"outputEscaping":200,"fileOperations":28,"externalRequests":28,"nonceChecks":76,"capabilityChecks":28,"bundledLibraries":207},[],{"prepared":28,"raw":28,"locations":199},[],{"escaped":201,"rawEcho":102,"locations":202},6,[203,205],{"file":185,"line":90,"context":204},"raw output",{"file":185,"line":206,"context":204},101,[],[209],{"entryPoint":210,"graph":211,"unsanitizedCount":28,"severity":227},"\u003Csalesiq> (salesiq.php:0)",{"nodes":212,"edges":224},[213,218],{"id":214,"type":215,"label":216,"file":217,"line":14},"n0","source","$_POST","salesiq.php",{"id":219,"type":220,"label":221,"file":217,"line":222,"wp_function":223},"n1","sink","update_option() [Settings Manipulation]",14,"update_option",[225],{"from":214,"to":219,"sanitized":226},true,"low",{"summary":229,"deductions":230},"The static analysis of Zoho SalesIQ v2.0.5 reveals a generally strong security posture with no identified direct entry points into the application (AJAX handlers, REST API routes, shortcodes, cron events) that are unprotected. The code also demonstrates good practices regarding SQL queries, exclusively using prepared statements, and the vast majority of external requests are properly escaped. Furthermore, the absence of dangerous functions, file operations, and external HTTP requests is a positive sign. However, the presence of one nonce check and a complete lack of capability checks raise concerns about the potential for privilege escalation or unauthorized actions if an attacker can bypass the nonce or exploit a lack of authorization checks in other areas.\n\nThe plugin's vulnerability history, however, is a significant red flag. With four known CVEs, including three high-severity and one medium-severity vulnerability, this indicates a recurring pattern of security weaknesses. The common types of vulnerabilities, such as Cross-Site Request Forgery (CSRF) and Cross-Site Scripting (XSS), are particularly concerning as they can lead to data breaches, unauthorized actions, and compromise of user accounts. The fact that the last vulnerability was in 2019 and none are currently unpatched is a small positive, but the history of past issues suggests potential for future vulnerabilities if not actively maintained and rigorously audited.\n\nIn conclusion, while Zoho SalesIQ v2.0.5 exhibits some commendable security practices in its code, particularly in data handling and the absence of direct attack surfaces, its past vulnerability record is a serious concern. The lack of comprehensive capability checks alongside the historical prevalence of CSRF and XSS vulnerabilities suggests that while direct code exploits might be limited in this specific version, the plugin's overall security track record warrants caution.",[231,234,237,239],{"reason":232,"points":233},"Multiple High Severity Vulnerabilities in History",20,{"reason":235,"points":236},"Medium Severity Vulnerability in History",10,{"reason":238,"points":186},"Lack of capability checks",{"reason":240,"points":190},"Low percentage of properly escaped outputs","2026-03-16T17:33:54.339Z",{"wat":243,"direct":250},{"assetPaths":244,"generatorPatterns":246,"scriptPaths":247,"versionParams":249},[245],"\u002Fwp-content\u002Fplugins\u002Fzoho-salesiq\u002Flogo.png",[],[248],"https:\u002F\u002Fsalesiq.zoho.com\u002Fwidget?plugin_source=wordpress",[],{"cssClasses":251,"htmlComments":278,"htmlAttributes":279,"restEndpoints":282,"jsGlobals":283,"shortcodeOutput":286},[252,253,254,255,256,257,258,259,260,261,262,263,264,265,266,267,268,269,270,271,272,273,274,275,276,277],"lvd_note","lvd_notesb","lvd_embd","lvd_embdlft","lvd_embdlft span","lvd_embdlft a","lvd_embdlft a:hover","lvd_embdmid","lvd_embdrht","lvd_embdrht textarea","lvd_embdrht textarea:focus","lvd_tit","lvd_tit span","lvd_sbdata","lvd_hd th","lvd_hd td","tdbg","tdbg1","lvds_btn","lvd_sbdata ul","lvd_sbdata li","lvd_sbdata li span","lvds_btnmn","lvds_btnmn a","lvds_btnmn a:hover","main",[],[280,281],"id=\"zsiqchat\"","id=\"zsiqscript\"",[],[284,285],"window.$zoho","$zoho.salesiq",[]]