[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fMlPj0sNuNKt-HaPBPgJlPyALvkvvbqd6u4jfoyncNB0":3,"$fo43Vy4vIN6_RqxZcT7U24vL67Wnng1A_R-zleG8SKzE":250,"$f_xXOYsqvzL0VpQBZCWLTAtpMuw4uwacOZyXrP7hJL3M":255},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":17,"tags":18,"homepage":24,"download_link":25,"security_score":26,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28,"discovery_status":29,"vulnerabilities":30,"developer":31,"crawl_stats":27,"alternatives":39,"analysis":138,"fingerprints":227},"yetix-request-form","Yetix Request Form for Zendesk","1.1.1","Whodunit","https:\u002F\u002Fprofiles.wordpress.org\u002Fwhodunitagency\u002F","\u003Ch4>The easiest way to add Zendesk Support Form to your site\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.yetix.io\u002F?utm_source=orgplugin&utm_medium=link&utm_campaign=wpreadme\" title=\"Yetix - WordPress Plugin for Zendesk\" rel=\"friend nofollow ugc\">Yetix\u003C\u002Fa> helps you to add your Zendesk request form in one click into a post or a page.\u003C\u002Fp>\n\u003Cp>Zendesk® is a registered trademark of Zendesk Inc.\u003Cbr \u002F>\nYou need to have a Zendesk account to use this plugin.\u003C\u002Fp>\n\u003Cp>With Yetix Request Form you can easily:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>create your form, based on your Zendesk Ticket Fields\u003C\u002Fli>\n\u003Cli>automatically send form submissions to Zendesk\u003C\u002Fli>\n\u003Cli>connect your site to your Zendesk account by simply entering API key\u003C\u002Fli>\n\u003Cli>use a Gutenberg block or a shortcode to include your form where you want in your site\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Create your own request form based on default fields or\u002Fand your custom fields, created into your Zendesk’s settings.\u003Cbr \u002F>\nDefine the behaviour and the timeout after the user has filled out the form (stay in the same page or go to another page).\u003C\u002Fp>\n\u003Cp>Yetix Request Form adopts the design choices made by your theme. If your theme doesn’t have any style for forms, we added some “basic Classes” to prevent any troubles.\u003C\u002Fp>\n\u003Ch3>Features and Options:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Add form in your page or your post with the provided Gutenberg Block or shortcode\u003C\u002Fli>\n\u003Cli>Define your fields based on default and custom Zendesk Fields\u003C\u002Fli>\n\u003Cli>Drag and Drop fields to create your own form\u003C\u002Fli>\n\u003Cli>Add file attachments to tickets (only .jpg .png .pdf for a better security)\u003C\u002Fli>\n\u003Cli>Pre-fill form fields with the user’s data when they are logged in to WordPress.\u003C\u002Fli>\n\u003Cli>Choose between stay in the same page or be redirected to another page after form submission\u003C\u002Fli>\n\u003Cli>Automatic spam protection (without captcha).\u003C\u002Fli>\n\u003Cli>Fully translatable into any language.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>About us\u003C\u002Fh3>\n\u003Cp>“Yetix Request Form” is one of the Yetix WordPress Plugins For Zendesk made by \u003Ca href=\"https:\u002F\u002Fwww.whodunit.agency\u002F\" rel=\"nofollow ugc\">Whodunit Agency.\u003C\u002Fa>\u003Cbr \u002F>\nWhodunit is a full-remote French WordPress agency. Founded in 2009, we are deeply involved in open-source development. Whodunit is the biggest agency in France in terms of contribution to WordPress ecosystem.\u003Cbr \u002F>\nWe are building tailor-made editorial experiences for our clients and also providing high-level maintenance services. This activity is strongly dependent on our involvement in WordPress core development.\u003C\u002Fp>\n\u003Cp>Using our experience with WordPress and Zendesk, we decided to create several plugins for helping people to easily integrate Zendesk into their WordPress site.\u003C\u002Fp>\n\u003Ch3>Help and support\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.yetix.io\u002Fdocumentation\u002F\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fyetixcommunity\u002F\" rel=\"nofollow ugc\">Join our Yetix Official Community group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Fyetix-request-form\u002Freviews\u002F\" rel=\"ugc\">WordPress Support Forum\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Next features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create several forms\u003C\u002Fli>\n\u003Cli>Receive information about the user (browser, PHP version, WordPress version, Plugins installed\u002Factivated, ….)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If you have some dreams, ideas, or suggestions, send here in the support forum your wishes.\u003C\u002Fp>\n\u003Ch3>Enjoying Yetix Request Form?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Visit our \u003Ca href=\"https:\u002F\u002Fwww.yetix.io\" rel=\"nofollow ugc\">website\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Join the \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fyetixcommunity\u002F\" rel=\"nofollow ugc\">Yetix Community in Facebook\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Follow us in \u003Ca href=\"https:\u002F\u002Ftwitter.com\u002FYetixProducts\" rel=\"nofollow ugc\">Twitter @YetixProducts\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Fyetix-request-form\u002Freviews\u002F?rate=5#new-post\" rel=\"ugc\">Leave us a rating\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Languages \u002F Localization\u003C\u002Fh3>\n\u003Cp>Yetix is translated into English (UK) (English (UK)) and Français (French (France)).\u003C\u002Fp>\n\u003Cp>If you would like to translate the form into your language, please \u003Ca href=\"https:\u002F\u002Ftranslate.wordpress.org\u002Fprojects\u002Fwp-plugins\u002Fyetix-request-form\" rel=\"nofollow ugc\">click here\u003C\u002Fa>.\u003C\u002Fp>\n","Zendesk Ticket Form into your WordPress site.",10,1832,0,"2022-06-10T11:13:00.000Z","5.9.13","5.0","",[19,20,21,22,23],"helpdesk","zendesk","zendesk-integration","zendesk-support","zendesk-ticket","https:\u002F\u002Fwww.yetix.io\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fyetix-request-form.zip",85,null,"2026-04-16T10:56:18.058Z","no_bundle",[],{"slug":32,"display_name":7,"profile_url":8,"plugin_count":33,"total_installs":34,"avg_security_score":35,"avg_patch_time_days":36,"trust_score":37,"computed_at":38},"whodunitagency",4,400,93,30,89,"2026-05-19T21:16:46.547Z",[40,58,78,100,115],{"slug":41,"name":42,"version":6,"author":43,"author_profile":44,"description":45,"short_description":46,"active_installs":13,"downloaded":47,"rating":13,"num_ratings":13,"last_updated":48,"tested_up_to":49,"requires_at_least":16,"requires_php":50,"tags":51,"homepage":54,"download_link":55,"security_score":56,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":57},"viable-support-for-zendesk","Viable Support for Zendesk","Ahsan Amin","https:\u002F\u002Fprofiles.wordpress.org\u002Fahsangadit\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fviablecube.com\u002Fdocs\u002Fviable-support-for-zendesk\u002F?utm_source=vsfz&utm_medium=readme-docs\" rel=\"nofollow ugc\">📘 Documentation\u003C\u002Fa> | \u003Ca href=\"mailto:ahsan@viablecube.com\" rel=\"nofollow ugc\">💬 Support\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Viable Support for Zendesk\u003C\u002Fstrong> integrates your Zendesk Support workspace directly into your WordPress site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> You need to have a Zendesk account to use this plugin.\u003C\u002Fp>\n\u003Cp>With just your Zendesk \u003Cstrong>subdomain\u003C\u002Fstrong>, \u003Cstrong>account email\u003C\u002Fstrong>, and \u003Cstrong>API token\u003C\u002Fstrong>, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Display Zendesk ticket fields as dynamic WordPress forms.\u003C\u002Fli>\n\u003Cli>Submit support tickets directly from your site.\u003C\u002Fli>\n\u003Cli>Automatically convert WordPress comments into Zendesk tickets.\u003C\u002Fli>\n\u003Cli>Include metadata, tags, and post details automatically in tickets.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Built by \u003Cstrong>Ahsan Gadit\u003C\u002Fstrong>, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Secure Authorization\u003C\u002Fstrong> – Connect using your Zendesk subdomain, account email, and API token.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Dynamic Field Fetching\u003C\u002Fstrong> – Fetch all text-type custom fields from Zendesk and display them in your form.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Shortcode Support\u003C\u002Fstrong> – Use \u003Ccode>[viasuzen_ticket_form]\u003C\u002Fcode> anywhere on your site.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket Submission\u003C\u002Fstrong> – Submit new tickets directly to Zendesk.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Comment-to-Ticket Automation\u003C\u002Fstrong> – Automatically convert new WordPress comments into Zendesk tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Metadata\u003C\u002Fstrong> – Add post type, author name, and ID as part of each ticket.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tag Support\u003C\u002Fstrong> – Automatically add custom tags when creating tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Ticket Subjects\u003C\u002Fstrong> – Auto-generate ticket subjects with post or author details.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lightweight & Developer-Friendly\u003C\u002Fstrong> – Optimized for performance and easy to extend.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin connects to the Zendesk API to create support tickets, fetch custom fields, and manage ticket data. This connection is required for the plugin to function properly.\u003C\u002Fp>\n\u003Cp>The plugin sends the following data to Zendesk:\u003Cbr \u002F>\n* Zendesk subdomain (configured by the site administrator)\u003Cbr \u002F>\n* Account email and API token (for authentication)\u003Cbr \u002F>\n* Ticket data including: requester name, email, subject, message, custom fields, tags, and metadata\u003Cbr \u002F>\n* User search queries (for API authentication verification)\u003C\u002Fp>\n\u003Cp>All API requests are made server-side using secure HTTPS connections to your Zendesk subdomain (e.g., \u003Ccode>https:\u002F\u002Fyour-subdomain.zendesk.com\u002Fapi\u002Fv2\u002F\u003C\u002Fcode>).\u003C\u002Fp>\n\u003Cp>This service is provided by “Zendesk Inc”: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002F\" rel=\"nofollow ugc\">Zendesk Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the \u003Cstrong>GPLv2 or later\u003C\u002Fstrong>.\u003Cbr \u002F>\nYou can view the full license text here: \u003Ca href=\"https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.0.html\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.gnu.org\u002Flicenses\u002Fgpl-2.0.html\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Support & Feedback\u003C\u002Fh3>\n\u003Cp>We’d love to hear your feedback and suggestions!\u003Cbr \u002F>\n📩 Email: \u003Ca href=\"mailto:ahsan.amin334@gmail.com\" rel=\"nofollow ugc\">ahsan.amin334@gmail.com\u003C\u002Fa>\u003C\u002Fp>\n","Connect your Zendesk Support account with WordPress — create tickets, sync custom fields, and automatically convert comments into Zendesk tickets.",365,"2026-04-02T13:56:00.000Z","6.9.4","7.2",[52,19,53,20,22],"customer-support","support","https:\u002F\u002Fviablecube.com\u002Fviable-support-for-zendesk","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fviable-support-for-zendesk.1.1.1.zip",100,"2026-04-06T09:54:40.288Z",{"slug":20,"name":59,"version":60,"author":61,"author_profile":62,"description":63,"short_description":64,"active_installs":65,"downloaded":66,"rating":67,"num_ratings":68,"last_updated":69,"tested_up_to":70,"requires_at_least":71,"requires_php":17,"tags":72,"homepage":74,"download_link":75,"security_score":26,"vuln_count":76,"unpatched_count":13,"last_vuln_date":77,"fetched_at":28},"Zendesk Support for WordPress","1.8.5","zendesk_official","https:\u002F\u002Fprofiles.wordpress.org\u002Fzendesk_official\u002F","\u003Cp>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Single sign on with Zendesk’s Remote Authentication\u003C\u002Fstrong>\u003Cbr \u002F>\nHave a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.\u003C\u002Fp>\n\u003Cp>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Turn your blog comments straight into Zendesk Support tickets, with one click\u003C\u002Fstrong>\u003Cbr \u002F>\nNeed to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Web Widget\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Feedback Tab\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Access your tickets from your dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nFull access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A simple contact form, on the dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nGive your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free \u003Ca href=\"http:\u002F\u002Fwww.zendesk.com\u002F?utm_source=wp&utm_medium=dl&utm_campaign=wppin\" title=\"Zendesk help desk software\" rel=\"nofollow ugc\">help desk software\u003C\u002Fa> trial with no credit card needed.\u003C\u002Fp>\n\u003Ch3>Publishing a new version of the plugin on wordpress.org\u003C\u002Fh3>\n\u003Cp>If you are a developer looking to release a new version of the plugin\u003Cbr \u002F>\nSee: https:\u002F\u002Fzendesk.atlassian.net\u002Fwiki\u002Fdisplay\u002FENG\u002FPublishing+new+versions+of+plugins+to+Wordpress.org\u003C\u002Fp>\n","Bring the helpdesk into your blog",2000,138370,40,7,"2023-09-05T01:01:00.000Z","6.3.8","2.9.2",[52,73,19,53,20],"help-desk","http:\u002F\u002Fzendesk.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzendesk.1.8.5.zip",1,"2023-04-18 00:00:00",{"slug":79,"name":80,"version":81,"author":82,"author_profile":83,"description":84,"short_description":85,"active_installs":86,"downloaded":87,"rating":88,"num_ratings":68,"last_updated":89,"tested_up_to":49,"requires_at_least":90,"requires_php":91,"tags":92,"homepage":95,"download_link":96,"security_score":97,"vuln_count":98,"unpatched_count":13,"last_vuln_date":99,"fetched_at":28},"support-x","CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout","1.1.8","CRM Perks","https:\u002F\u002Fprofiles.wordpress.org\u002Fcrmperks\u002F","\u003Cp>Show user tickets from \u003Ca href=\"https:\u002F\u002Fwww.helpscout.net\u002F\" rel=\"nofollow ugc\">HelpScout\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002F\" rel=\"nofollow ugc\">ZenDesk\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Ffreshdesk.com\u002F\" rel=\"nofollow ugc\">FreshDesk\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.teamworkdesk.com\u002F\" rel=\"nofollow ugc\">Teamwork Desk\u003C\u002Fa> in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at \u003Ca href=\"https:\u002F\u002Fwww.crmperks.com\u002Fplugins\u002Fsupport-plugins\u002Fsupport-x\u002F?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme\" rel=\"nofollow ugc\">crmperks.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Supported Ticket Systems\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helpscout.net\u002F\" rel=\"nofollow ugc\">HelpScout\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002F\" rel=\"nofollow ugc\">ZenDesk\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Ffreshdesk.com\u002F\" rel=\"nofollow ugc\">FreshDesk\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.teamworkdesk.com\u002F\" rel=\"nofollow ugc\">Teamwork Desk\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Display all tickets related to a user in table form.\u003C\u002Fli>\n\u003Cli>You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.\u003C\u002Fli>\n\u003Cli>You can prevent spams by enabling Google reCaptcha before submitting a ticket.\u003C\u002Fli>\n\u003Cli>Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.\u003C\u002Fli>\n\u003Cli>Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fk2QEsmGSYU8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cblockquote>\n\u003Cp>\u003Cstrong>Premium Version.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Following features are available in Premium version only.\u003Ca href=\"https:\u002F\u002Fwww.crmperks.com\u002Fplugins\u002Fsupport-plugins\u002Fsupport-x\u002F?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme\" rel=\"nofollow ugc\">WordPress HelpDesk Integration Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Phone Number field\u003C\u002Fli>\n\u003Cli>File Attachments\u003C\u002Fli>\n\u003Cli>Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Tags\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fblockquote>\n","Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets.",50,6083,88,"2025-12-15T16:13:00.000Z","3.8","5.3",[93,19,94,53,20],"freshdesk","helpscout","https:\u002F\u002Fwww.crmperks.com\u002Fplugins\u002Fsupport-plugins\u002Fsupport-x\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-x.1.1.8.zip",98,3,"2025-04-16 00:00:00",{"slug":101,"name":102,"version":103,"author":104,"author_profile":105,"description":106,"short_description":107,"active_installs":11,"downloaded":108,"rating":13,"num_ratings":13,"last_updated":109,"tested_up_to":110,"requires_at_least":111,"requires_php":17,"tags":112,"homepage":113,"download_link":114,"security_score":26,"vuln_count":13,"unpatched_count":13,"last_vuln_date":27,"fetched_at":28},"admin-zendesk-help-widget","Admin Zendesk Help Widget","1.0","Andy Brudtkuhl","https:\u002F\u002Fprofiles.wordpress.org\u002Fabrudtkuhl\u002F","\u003Cp>Integrate the Zendesk Web Widget into the WordPress admin to allow your users to submit help desk tickets and ask questions from inside the admin.\u003C\u002Fp>\n\u003Cp>The widget pre-populates the logged in user\\’s information with Name, Email Address, and Username. When they fill out the form it creates a help desk ticket in Zendesk passing in their information, their message, and what page they were on when they submitted the request.\u003C\u002Fp>\n\u003Cp>This plugin is great if you are managing multiple client WordPress sites or large bases of WordPress users and want to track requests and issues with the excellent Zendesk helpdesk system.\u003C\u002Fp>\n\u003Cp>It\\’s very easy to install, customize, and work with.\u003C\u002Fp>\n","Integrates the Zendesk Web Widget into the WordPress Admin.",1914,"2015-04-21T21:28:00.000Z","4.1.42","3.9",[19,20],"https:\u002F\u002Fgithub.com\u002Fabrudtkuhl\u002FWordPress-Zendesk-Admin","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fadmin-zendesk-help-widget.zip",{"slug":116,"name":117,"version":118,"author":119,"author_profile":120,"description":121,"short_description":122,"active_installs":123,"downloaded":124,"rating":125,"num_ratings":126,"last_updated":127,"tested_up_to":49,"requires_at_least":128,"requires_php":129,"tags":130,"homepage":135,"download_link":136,"security_score":37,"vuln_count":68,"unpatched_count":13,"last_vuln_date":137,"fetched_at":28},"fluent-support","Fluent Support – Helpdesk & Customer Support Ticket System","2.1.1","Shahjahan Jewel","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechjewel\u002F","\u003Ch4>Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress\u003C\u002Fh4>\n\u003Cp>Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FCqkgrF7JG5k?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>🔗 Official Website Link: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002F\" rel=\"nofollow ugc\">Official Website\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Join Our FB Community: \u003Ca href=\"https:\u002F\u002Ffacebook.com\u002Fgroups\u002Ffluentsupport\" rel=\"nofollow ugc\">FluentSupport Facebook Group\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Official 5 Minutes Guide: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002Ffluent-support-101\u002F\" rel=\"nofollow ugc\">Getting started in 5 minutes\u003C\u002Fa>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F29NRuKkVSSI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Your Self-hosted Customer Support Desk in WordPress\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffluentsupport.com\" rel=\"nofollow ugc\">Fluent Support\u003C\u002Fa> is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users.\u003C\u002Fp>\n\u003Cp>Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites.\u003C\u002Fp>\n\u003Cp>Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk.\u003C\u002Fp>\n\u003Cp>From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket.\u003C\u002Fp>\n\u003Cp>Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data.\u003C\u002Fp>\n\u003Ch4>Support FEATURES Every Business Needs\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>All-in-One Customer Support Solution\u003C\u002Fstrong>\u003Cbr \u002F>\nWith Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System.\u003C\u002Fli>\n\u003Cli>Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management.\u003C\u002Fli>\n\u003Cli>Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go.\u003C\u002Fli>\n\u003Cli>Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. \u003Cstrong>We don’t believe in Add-ons.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Customer Support Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nYour customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users.\u003C\u002Fp>\n\u003Cp>We’ve made \u003Cstrong>design improvements\u003C\u002Fstrong> and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Segmentation and Reporting\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products.\u003C\u002Fli>\n\u003Cli>Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support.\u003C\u002Fli>\n\u003Cli>Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention.\u003C\u002Fli>\n\u003Cli>Admin\u002FSupport Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through.\u003C\u002Fli>\n\u003Cli>Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes.\u003C\u002Fli>\n\u003Cli>Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>AI-Powered Customer Support (PRO)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate AI-crafted responses for efficiency.\u003C\u002Fli>\n\u003Cli>Choose Responses from suggested drafts.\u003C\u002Fli>\n\u003Cli>Customize prompts and fine-tune replies to match your brand’s voice.\u003C\u002Fli>\n\u003Cli>Quickly summarize messages to understand queries faster.\u003C\u002Fli>\n\u003Cli>Analyze the message tone to respond appropriately.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎉 Out-of-the-box Productivity Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom Automated and Manual workflows\u003C\u002Fli>\n\u003Cli>Send a response to multiple support tickets at once. Very useful for similar queries.\u003C\u002Fli>\n\u003Cli>Close support tickets by filtering tickets that are older than 20 days (as an example).\u003C\u002Fli>\n\u003Cli>Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control.\u003C\u002Fli>\n\u003Cli>Quickly edit a customer’s info from the ticket page or add a note for later usage.\u003C\u002Fli>\n\u003Cli>Get notified when multiple agents are engaging the same ticket.\u003C\u002Fli>\n\u003Cli>Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues.\u003C\u002Fli>\n\u003Cli>Mention agents to specific tickets to get the right people involved.\u003C\u002Fli>\n\u003Cli>GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time.\u003C\u002Fli>\n\u003Cli>Manual Time Tracking for tracking time spent on tickets and premium support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built for Speed & Productivity\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress.\u003C\u002Fp>\n\u003Cp>For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Fully Self-hosted and Open Source\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom dashboards\u003C\u002Fli>\n\u003Cli>Fully customizable ticket forms\u003C\u002Fli>\n\u003Cli>Host support portal on \u003Cstrong>headless\u003C\u002Fstrong> subdomain\u003C\u002Fli>\n\u003Cli>Setup custom self-managed email parser\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Fully GDPR Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Modern. Powerful. Super Fast\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built with VueJS and REST API as a Single-page Application.\u003C\u002Fli>\n\u003Cli>Fast-loading, lean interface so anyone can use it without any learning curve.\u003C\u002Fli>\n\u003Cli>Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance.\u003C\u002Fli>\n\u003Cli>Separate DB Tables, and it doesn’t affect your WordPress page speed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Seamless Integrations & Features (Pro)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support features and integrations that will help your business –\u003C\u002Fp>\n\u003Ch4>Seamless e-commerce support with WooCommerce & EDD:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Let your customers open a support ticket against an order so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your customers select a store product for the query.\u003C\u002Fli>\n\u003Cli>View your customer’s orders and purchase history from a ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Membership Support with WordPress Membership Plugins\u003C\u002Fh4>\n\u003Cp>If you have a membership site with Restrict Content Pro \u002F Paid Membership Pro \u002F Wishlist Member then we got your covered.\u003Cbr \u002F>\nWhen you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your members open a support ticket so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View your customer’s membership history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Make your Learning Management System more interactive\u003C\u002Fh4>\n\u003Cp>If you have a LMS site running on LearnDash \u002F LifterLMS \u002F TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your learners open a support ticket so you know exactly what they want to know.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View learning history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core BuddyPress\u002FBuddyBoss Support\u003C\u002Fh4>\n\u003Cp>With BuddyPress\u002FBuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview.\u003C\u002Fp>\n\u003Cp>So you can \u003Cstrong>ALWAYS\u003C\u002Fstrong> respond with the right message!\u003C\u002Fp>\n\u003Ch4>Automate Smartly and Do More in Less Time\u003C\u002Fh4>\n\u003Cp>With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with\u003Cbr \u002F>\n* Add internal notes\u003Cbr \u002F>\n* Set ticket priority\u003Cbr \u002F>\n* Assign appropriate support agents automatically\u003C\u002Fp>\n\u003Cp>With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click.\u003C\u002Fp>\n\u003Ch4>Migrate From Other Support Plugins\u003C\u002Fh4>\n\u003Cp>If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes.\u003C\u002Fp>\n\u003Ch4> Migrate From Awesome Support – WordPress HelpDesk & Support Plugin\u003C\u002Fh4>\n\u003Cp>For Awesome Support   users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the Awesome Support migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take few minutes depends on your support tickets size\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete Awesome Support Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support Dashboard.\u003C\u002Fli>\n\u003Cli>Resolve away!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Migrate From SupportCandy – Helpdesk & Support Ticket System\u003C\u002Fh4>\n\u003Cp>For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below,\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the SupportCandy migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take up to a few minutes depending on your support ticket size and volume in SupportCandy.\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete SupportCandy Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support plugin.\u003C\u002Fli>\n\u003Cli>Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reviews by WordPress Experts\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP0S5RKkSOhc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=980&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMrgbYAY9E9s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FtTyvYHK8hcA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FHxiJ6zLpbw8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FqncHY5GsVIU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Other Plugins By The Same Team\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-crm\u002F\" rel=\"ugc\">FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentform\u002F\" rel=\"ugc\">Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-tables\u002F\" rel=\"ugc\">Ninja Tables – Easiest Data Table Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-charts\u002F\" rel=\"ugc\">Ninja Charts – WordPress Charts and Graphs Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-payment-form\u002F\" rel=\"ugc\">Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentforms-pdf\u002F\" rel=\"ugc\">PDF Generator For Fluent Forms – The Contact Form Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-smtp\u002F\" rel=\"ugc\">FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Fluent Support is an open source project. You can view the full sources (unminified JS) and  contribute to the project on GitHub: https:\u002F\u002Fgithub.com\u002FWPManageNinja\u002Ffluent-support\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to several external services for various functionalities.\u003C\u002Fp>\n\u003Ch4>Spam Protection Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google reCAPTCHA\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity.\u003Cbr \u002F>\nIt sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled.\u003Cbr \u002F>\nThis service is provided by Google: \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Migration Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Zendesk API (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers.\u003Cbr \u002F>\nData exchanged includes Zendesk API credentials, ticket data, user details, and attachments.\u003Cbr \u002F>\nThis service is provided by Zendesk: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fcustomers-partners\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-notice\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Help Scout API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments.\u003Cbr \u002F>\nData exchanged includes Help Scout API access token, conversation data, customer details, and attachments.\u003Cbr \u002F>\nThis service is provided by Help Scout: \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Freshdesk API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments.\u003Cbr \u002F>\nData exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history.\u003Cbr \u002F>\nThis service is provided by Freshdesk: \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>JSHelpdesk Integration (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin.\u003Cbr \u002F>\nData accessed includes local server files, ticket data, and customer information — all processed within your own server environment.\u003Cbr \u002F>\nNo external service connection is made for this integration.\u003C\u002Fp>\n\u003Ch4>Local Migration Tools\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Awesome Support and SupportCandy\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin includes migration tools for Awesome Support and SupportCandy plugins.\u003Cbr \u002F>\nThese tools access ticket and customer data directly from your WordPress database and perform all operations locally.\u003Cbr \u002F>\nNo external connections are established, and all processing occurs within your own server.\u003C\u002Fp>\n","Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.",10000,262527,90,63,"2026-04-10T12:07:00.000Z","5.6","7.4",[131,19,132,133,134],"customer-support-plugin","support-plugin","support-ticket","wordpress-support-ticket","https:\u002F\u002Ffluentsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffluent-support.2.1.1.zip","2026-01-05 00:00:00",{"attackSurface":139,"codeSignals":206,"taintFlows":218,"riskAssessment":219,"analyzedAt":226},{"hooks":140,"ajaxHandlers":202,"restRoutes":203,"shortcodes":204,"cronEvents":205,"entryPointCount":13,"unprotectedCount":13},[141,147,151,155,158,164,167,172,176,180,184,189,191,193,195,199],{"type":142,"name":143,"callback":144,"file":145,"line":146},"action","plugins_loaded","plugin_loaded","class\u002Fwhodunit\u002Fyetix\u002FPlugin.php",103,{"type":142,"name":148,"callback":149,"priority":56,"file":145,"line":150},"admin_init","plugin_admin_init",104,{"type":142,"name":152,"callback":153,"priority":76,"file":145,"line":154},"wp_enqueue_scripts","plugin_register_common_script",105,{"type":142,"name":156,"callback":153,"priority":76,"file":145,"line":157},"admin_enqueue_scripts",106,{"type":159,"name":160,"callback":161,"priority":11,"file":162,"line":163},"filter","block_categories_all","add_category","class\u002Fwhodunit\u002Fyetix\u002Fblock\u002FBlock.php",21,{"type":142,"name":148,"callback":165,"file":162,"line":166},"closure",22,{"type":142,"name":168,"callback":169,"file":170,"line":171},"init","init_registers","class\u002Fwhodunit\u002Fyetix\u002Fblock\u002FBlockRequestForm.php",16,{"type":142,"name":173,"callback":173,"file":174,"line":175},"admin_menu","class\u002Fwhodunit\u002Fyetix\u002Fpage\u002FPage.php",41,{"type":159,"name":177,"callback":177,"priority":178,"file":174,"line":179},"admin_footer_text",15,42,{"type":159,"name":181,"callback":182,"priority":178,"file":174,"line":183},"update_footer","admin_footer_update",43,{"type":142,"name":156,"callback":185,"priority":186,"file":187,"line":188},"admin_enqueue",5,"class\u002Fwhodunit\u002Fyetix\u002Fpage\u002FPageAdminSettings.php",36,{"type":142,"name":148,"callback":149,"priority":11,"file":187,"line":190},37,{"type":159,"name":177,"callback":177,"priority":178,"file":187,"line":192},38,{"type":159,"name":181,"callback":182,"priority":178,"file":187,"line":194},39,{"type":142,"name":196,"callback":165,"file":197,"line":198},"rest_api_init","class\u002Fwhodunit\u002Fyetix\u002Frest\u002FRestRoute.php",58,{"type":142,"name":168,"callback":165,"file":200,"line":201},"class\u002Fwhodunit\u002Fyetix\u002Fshortcode\u002FShortCodeRequestForm.php",27,[],[],[],[],{"dangerousFunctions":207,"sqlUsage":208,"outputEscaping":210,"fileOperations":76,"externalRequests":13,"nonceChecks":213,"capabilityChecks":186,"bundledLibraries":214},[],{"prepared":13,"raw":13,"locations":209},[],{"escaped":211,"rawEcho":13,"locations":212},165,[],6,[215],{"name":216,"version":27,"knownCves":217},"Guzzle",[],[],{"summary":220,"deductions":221},"The \"yetix-request-form\" v1.1.1 plugin demonstrates a strong security posture based on the provided static analysis.  It exhibits excellent adherence to best practices, with no detected dangerous functions, all SQL queries utilizing prepared statements, and 100% of output properly escaped.  Furthermore, the presence of nonce checks and capability checks indicates a conscious effort to secure its functionalities. The absence of any recorded CVEs, both historical and current, suggests a history of responsible development and maintenance.\n\nHowever, the static analysis does reveal some potential areas for attention.  While the attack surface is reported as zero entry points, the presence of one file operation warrants a closer look to ensure it is handled securely and does not introduce vulnerabilities. The bundled Guzzle library, although not explicitly flagged as outdated, is a common dependency that could potentially inherit vulnerabilities from its own dependencies if not managed properly.  The taint analysis showing zero flows, while positive, is based on a zero flow analysis total, suggesting that either the analysis was limited or the plugin genuinely has very limited user input processing pathways.\n\nIn conclusion, the plugin is in a generally good security state with significant strengths in secure coding practices.  The primary recommendations would be to thoroughly review the single file operation and ensure the Guzzle library is kept up-to-date.  The limited attack surface and lack of historical vulnerabilities are highly positive indicators.",[222,224],{"reason":223,"points":186},"One file operation found",{"reason":225,"points":98},"Bundled library (Guzzle)","2026-04-16T12:58:46.240Z",{"wat":228,"direct":235},{"assetPaths":229,"generatorPatterns":232,"scriptPaths":233,"versionParams":234},[230,231],"\u002Fwp-content\u002Fplugins\u002Fyetix-request-form\u002Fassets\u002Fdistributable\u002Fsemantic-ui\u002Fsemantic-yetix.min.css","\u002Fwp-content\u002Fplugins\u002Fyetix-request-form\u002Fassets\u002Fdistributable\u002Fsemantic-ui\u002Fsemantic.min.js",[],[231],[],{"cssClasses":236,"htmlComments":237,"htmlAttributes":238,"restEndpoints":240,"jsGlobals":247,"shortcodeOutput":248},[4],[],[239],"data-yetix-block-template",[241,242,243,244,245,246],"\u002Fwp-json\u002Fyetix\u002Fv1\u002Fsettings","\u002Fwp-json\u002Fyetix\u002Fv1\u002Ftracker","\u002Fwp-json\u002Fyetix\u002Fv1\u002Fticket-fields","\u002Fwp-json\u002Fyetix\u002Fv1\u002Ftickets","\u002Fwp-json\u002Fyetix\u002Fv1\u002Fattachments","\u002Fwp-json\u002Fyetix\u002Fv1\u002Fblock-templates",[],[249],"[yetix_request_form]",{"error":251,"url":252,"statusCode":253,"statusMessage":254,"message":254},true,"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Fyetix-request-form\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":98,"versions":256},[257,265,272],{"version":258,"download_url":259,"svn_tag_url":260,"released_at":27,"has_diff":261,"diff_files_changed":262,"diff_lines":27,"trac_diff_url":263,"vulnerabilities":264,"is_current":261},"1.1.0","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fyetix-request-form.1.1.0.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fyetix-request-form\u002Ftags\u002F1.1.0\u002F",false,[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fyetix-request-form%2Ftags%2F1.0.1&new_path=%2Fyetix-request-form%2Ftags%2F1.1.0",[],{"version":266,"download_url":267,"svn_tag_url":268,"released_at":27,"has_diff":261,"diff_files_changed":269,"diff_lines":27,"trac_diff_url":270,"vulnerabilities":271,"is_current":261},"1.0.1","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fyetix-request-form.1.0.1.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fyetix-request-form\u002Ftags\u002F1.0.1\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fyetix-request-form%2Ftags%2F1.0&new_path=%2Fyetix-request-form%2Ftags%2F1.0.1",[],{"version":103,"download_url":273,"svn_tag_url":274,"released_at":27,"has_diff":261,"diff_files_changed":275,"diff_lines":27,"trac_diff_url":27,"vulnerabilities":276,"is_current":261},"https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fyetix-request-form.1.0.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fyetix-request-form\u002Ftags\u002F1.0\u002F",[],[]]