[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fFiKdT7UCiE8YRdsHy_HqsKhNECZUp1WxmlaJrKuUmAE":3,"$fbO7YOVzkQ6PYUB1t4gMR835VjYDft8xi4I5JBGOJmXE":129,"$fZNIQGPofkeXai__cVxSCcLlj4oc5Kc5rLu06w-wYrig":134},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":36,"analysis":26,"fingerprints":26},"wpcraftengineer-ai-knowledge-base","WPCraftEngineer AI Knowledge Base","2.0.0","WP Craft Engineer","https:\u002F\u002Fprofiles.wordpress.org\u002Fwpcraftengineer\u002F","\u003Cp>WPCraftEngineer AI Knowledge Base lets site owners create a searchable support knowledge base and display AI-powered search or chat widgets on the frontend. The plugin stores knowledge base entries in your WordPress database and sends visitor questions plus relevant knowledge base content to the AI provider selected in the plugin settings.\u003C\u002Fp>\n\u003Cp>The plugin is not affiliated with Anthropic, OpenAI, or Google. You must provide your own API key for the provider you choose.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Natural language knowledge base search.\u003C\u002Fli>\n\u003Cli>Chat widget that answers from saved knowledge base entries.\u003C\u002Fli>\n\u003Cli>Admin-managed entries, collections, and basic analytics.\u003C\u002Fli>\n\u003Cli>Optional query logging in the WordPress database.\u003C\u002Fli>\n\u003Cli>Configurable provider: Anthropic Claude, OpenAI, or Google Gemini.\u003C\u002Fli>\n\u003Cli>Shortcodes and sidebar widget support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Shortcodes\u003C\u002Fh4>\n\u003Cpre>\u003Ccode>[wpcfe_aikb] Full widget with search and chat.\n[wpcfe_aikb collection=\"HR Policies\"] Full widget filtered by collection.\n[wpcfe_aikb_chat] Chat only.\n[wpcfe_aikb_chat collection=\"Support FAQs\"] Chat filtered by collection.\n[wpcfe_aikb_search] Search only.\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch4>Requirements\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>WordPress 6.0 or newer.\u003C\u002Fli>\n\u003Cli>PHP 8.0 or newer.\u003C\u002Fli>\n\u003Cli>Your own API key for Anthropic, OpenAI, or Google Gemini.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin can connect to third-party AI services when an administrator configures an API key and a visitor or administrator uses the search, chat, provider test, or auto-classification features. The plugin sends the user’s question or test prompt, relevant knowledge base entry content, and selected model details to the configured AI provider so that the provider can generate search results, classifications, or chat answers.\u003C\u002Fp>\n\u003Ch4>Anthropic Claude\u003C\u002Fh4>\n\u003Cp>When Anthropic is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Anthropic API at \u003Ccode>https:\u002F\u002Fapi.anthropic.com\u002Fv1\u002Fmessages\u003C\u002Fcode>. This is used to generate answers, classify entries, and test the configured provider connection.\u003C\u002Fp>\n\u003Cp>Service provider: Anthropic PBC.\u003Cbr \u002F>\nTerms: https:\u002F\u002Fwww.anthropic.com\u002Flegal\u002Fcommercial-terms\u003Cbr \u002F>\nPrivacy: https:\u002F\u002Fwww.anthropic.com\u002Flegal\u002Fprivacy\u003C\u002Fp>\n\u003Ch4>OpenAI\u003C\u002Fh4>\n\u003Cp>When OpenAI is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the OpenAI API at \u003Ccode>https:\u002F\u002Fapi.openai.com\u002Fv1\u002Fchat\u002Fcompletions\u003C\u002Fcode>. This is used to generate answers, classify entries, and test the configured provider connection.\u003C\u002Fp>\n\u003Cp>Service provider: OpenAI, L.L.C.\u003Cbr \u002F>\nTerms: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u003Cbr \u002F>\nPrivacy: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u003C\u002Fp>\n\u003Ch4>Google Gemini\u003C\u002Fh4>\n\u003Cp>When Google Gemini is selected, the plugin sends prompts, visitor questions, conversation history, and relevant knowledge base content to the Google Gemini Generative Language API at \u003Ccode>https:\u002F\u002Fgenerativelanguage.googleapis.com\u002Fv1beta\u002Fmodels\u002F...:generateContent\u003C\u002Fcode>. This is used to generate answers, classify entries, and test the configured provider connection.\u003C\u002Fp>\n\u003Cp>Service provider: Google LLC.\u003Cbr \u002F>\nTerms: https:\u002F\u002Fai.google.dev\u002Fgemini-api\u002Fterms\u003Cbr \u002F>\nPrivacy: https:\u002F\u002Fpolicies.google.com\u002Fprivacy\u003C\u002Fp>\n\u003Cp>No third-party AI request is made unless an administrator has entered an API key and uses or enables a feature that requires the selected provider.\u003C\u002Fp>\n","Create AI-powered searchable knowledge base widgets using your own configured AI provider API key.",0,109,"2026-07-21T17:45:00.000Z","7.0.2","6.0","8.0",[18,19,20,21,22],"chatbot","faq","knowledge-base","search","support","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwpcraftengineer-ai-knowledge-base.2.0.0.zip",100,null,"2026-07-22T17:31:50.256Z","no_bundle",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":33,"trust_score":34,"computed_at":35},"wpcraftengineer",4,30,94,"2026-08-29T11:07:17.824Z",[37,57,78,96,113],{"slug":38,"name":39,"version":40,"author":41,"author_profile":42,"description":43,"short_description":44,"active_installs":11,"downloaded":45,"rating":11,"num_ratings":11,"last_updated":46,"tested_up_to":47,"requires_at_least":48,"requires_php":49,"tags":50,"homepage":55,"download_link":56,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"papaya-assist","Papaya Assist – AI Chatbot for WordPress (RAG Knowledge Base Support)","1.5.7","wengjiyao","https:\u002F\u002Fprofiles.wordpress.org\u002Fwengjiyao\u002F","\u003Cp>Papaya Assist is an AI chatbot plugin for WordPress that turns your website into a smart support system powered by Retrieval-Augmented Generation (RAG).\u003C\u002Fp>\n\u003Cp>Instead of generic AI answers, the chatbot responds using your own content — including FAQs, product documentation, help articles, policies, and manuals. This makes it ideal for customer support, knowledge bases, SaaS onboarding, and eCommerce support automation.\u003C\u002Fp>\n\u003Cp>With Papaya Assist, you can deploy a fully functional AI support chatbot in minutes — no coding, no training models, and no complex setup required.\u003C\u002Fp>\n\u003Cp>The chatbot appears as a floating chat widget on every page of your WordPress site and works seamlessly on desktop and mobile.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AI chatbot for WordPress powered by OpenAI and RAG\u003C\u002Fli>\n\u003Cli>Upload documents (PDF, DOCX, TXT) to build your knowledge base\u003C\u002Fli>\n\u003Cli>Automatic AI customer support based on your website content\u003C\u002Fli>\n\u003Cli>One-click setup from WordPress admin (no external setup required)\u003C\u002Fli>\n\u003Cli>Fully customizable chat widget (colors, title, branding)\u003C\u002Fli>\n\u003Cli>Real-time streaming AI responses for natural conversation experience\u003C\u002Fli>\n\u003Cli>Secure document processing with vector search (Pinecone)\u003C\u002Fli>\n\u003Cli>Mobile-friendly chat widget with fullscreen mobile mode\u003C\u002Fli>\n\u003Cli>Lightweight frontend — no heavy CSS or JS libraries\u003C\u002Fli>\n\u003Cli>Works with most WordPress themes and caching plugins\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How It Works:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Install and activate Papaya Assist\u003C\u002Fli>\n\u003Cli>Sign up or log in from your WordPress dashboard\u003C\u002Fli>\n\u003Cli>Upload your documents (FAQ, guides, manuals, policies)\u003C\u002Fli>\n\u003Cli>Click “Process Documents” to build your AI knowledge base\u003C\u002Fli>\n\u003Cli>The chatbot automatically answers visitor questions using your content\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Third-Party Services\u003C\u002Fh3>\n\u003Cp>This plugin uses external services provided by Papaya Assist to deliver AI chatbot functionality. No data is sent to third-party services until you activate the plugin and connect an account.\u003C\u002Fp>\n\u003Ch4>Papaya Assist Admin API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002F34i2s32sx774dqpo6wssfi2jzy0ycwmw.lambda-url.us-east-1.on.aws\u003C\u002Fli>\n\u003Cli>Purpose: Account login, authentication, document upload, ingestion, usage tracking, and account management\u003C\u002Fli>\n\u003Cli>Data sent: email, API key, tenant ID, file metadata, and passwords (secure HTTPS)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Chat API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fiirqt9b6h3.execute-api.us-east-1.amazonaws.com\u002FProd\u002Fchat\u003C\u002Fli>\n\u003Cli>Purpose: Non-streaming chatbot responses\u003C\u002Fli>\n\u003Cli>Data sent: visitor messages, conversation history (last 10 messages), tenant ID\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Streaming API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fdd63bb6z7j4r7pyiwvi5sqmhcq0gsgyz.lambda-url.us-east-1.on.aws\u002F\u003C\u002Fli>\n\u003Cli>Purpose: Real-time streaming AI chat responses (default mode)\u003C\u002Fli>\n\u003Cli>Data sent: visitor messages, conversation history (last 10 messages), tenant ID\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Papaya Assist Authentication\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fweng.ca\u002Fauth\u002Fchatbot\u002F\u003C\u002Fli>\n\u003Cli>Purpose: Sign up \u002F login for plugin activation\u003C\u002Fli>\n\u003Cli>Data sent: tenant ID (URL parameter only)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Amazon S3 (Document Storage)\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Purpose: Secure document storage for uploaded knowledge base files\u003C\u002Fli>\n\u003Cli>Data sent: full document contents via presigned upload URLs\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>OpenAI API\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fapi.openai.com\u003C\u002Fli>\n\u003Cli>Purpose: AI response generation and document embedding (RAG processing)\u003C\u002Fli>\n\u003Cli>Data sent: user queries, conversation context, and document content\u003C\u002Fli>\n\u003Cli>Terms: https:\u002F\u002Fopenai.com\u002Fterms\u002F\u003C\u002Fli>\n\u003Cli>Privacy: https:\u002F\u002Fopenai.com\u002Fprivacy\u002F\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pinecone Vector Database\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>URL: https:\u002F\u002Fpinecone.io\u003C\u002Fli>\n\u003Cli>Purpose: Stores embeddings for document-based semantic search (RAG retrieval)\u003C\u002Fli>\n\u003Cli>Data sent: vector embeddings generated from uploaded documents\u003C\u002Fli>\n\u003Cli>Terms: https:\u002F\u002Fwww.pinecone.io\u002Fterms\u002F\u003C\u002Fli>\n\u003Cli>Privacy: https:\u002F\u002Fwww.pinecone.io\u002Fprivacy\u002F\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All services are hosted on AWS (us-east-1). By activating this plugin and creating an account, you agree to Papaya Assist Terms and Privacy Policy:\u003Cbr \u002F>\nhttps:\u002F\u002Fweng.ca\u002Fterms\u003Cbr \u002F>\nhttps:\u002F\u002Fweng.ca\u002Fprivacy\u003C\u002Fp>\n","AI chatbot for WordPress — answers visitor questions from your own documents. RAG-powered knowledge base with PDF, DOCX, and TXT support.",573,"2026-05-22T15:11:00.000Z","6.9.5","5.8","7.4",[51,52,53,20,54],"ai-chatbot","customer-support","faq-chatbot","wordpress-chatbot","https:\u002F\u002Fweng.ca\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fpapaya-assist.1.5.7.zip",{"slug":58,"name":59,"version":60,"author":61,"author_profile":62,"description":63,"short_description":64,"active_installs":65,"downloaded":66,"rating":67,"num_ratings":68,"last_updated":69,"tested_up_to":14,"requires_at_least":15,"requires_php":49,"tags":70,"homepage":73,"download_link":74,"security_score":75,"vuln_count":76,"unpatched_count":11,"last_vuln_date":77,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.49","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Cp>🔥 \u003Cstrong>Limited-Time Offer — Agency Lifetime: $199\u003C\u002Fstrong> (was $699) · \u003Cstrong>Save 71%\u003C\u002Fstrong> · 100 sites, yours forever. 👉 \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=sg-lifetime-offer\" rel=\"nofollow ugc\">See the Offer\u003C\u002Fa>\u003C\u002Fstrong> — ends July 28, 2026.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",2000,64435,90,10,"2026-07-16T05:03:00.000Z",[51,52,71,20,72],"helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.49.zip",97,3,"2025-09-03 00:00:00",{"slug":79,"name":80,"version":81,"author":82,"author_profile":83,"description":84,"short_description":85,"active_installs":25,"downloaded":86,"rating":25,"num_ratings":87,"last_updated":88,"tested_up_to":14,"requires_at_least":89,"requires_php":49,"tags":90,"homepage":93,"download_link":94,"security_score":75,"vuln_count":32,"unpatched_count":11,"last_vuln_date":95,"fetched_at":27},"knowledgebase","Knowledge Base","3.1.1","Ajay","https:\u002F\u002Fprofiles.wordpress.org\u002Fajay\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fwebberzone.com\u002Fplugins\u002Fknowledgebase\u002F\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa> makes building a knowledge base or FAQ for your WordPress site easy, fast, and scalable.\u003C\u002Fp>\n\u003Cp>Whether you need a simple FAQ page, a full self-service help center, or a structured multi-product wiki, Knowledge Base scales to fit. Organize articles into products and sections, customize permalinks, and let your customers help themselves: no coding required.\u003C\u002Fp>\n\u003Cp>Perfect for:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-product companies managing multiple help centers\u003C\u002Fli>\n\u003Cli>SaaS platforms with self-service documentation portals\u003C\u002Fli>\n\u003Cli>Ecommerce support centers reducing ticket volume\u003C\u002Fli>\n\u003Cli>Documentation hubs and internal company wikis\u003C\u002Fli>\n\u003Cli>Developers building customer-facing knowledge portals\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwebberzone.com\u002Fsupport\u002Fknowledgebase\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Powerful features available in the Free version\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong>: Support as many products as you like, with unlimited sections and sub-sections.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Beautiful, Responsive Layouts\u003C\u002Fstrong>: Ships with clean templates powered by the Responsive Grid System.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customisable Permalinks\u003C\u002Fstrong>: View your KB at \u002Fknowledgebase\u002F by default or change the base slugs for articles, sections, products, and tags. Advanced custom permalink structures with dynamic placeholders are available in Pro.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Shortcodes + Gutenberg Blocks\u003C\u002Fstrong>: Add KB listings anywhere using [knowledgebase] or use the Knowledge Base block.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Built-in Breadcrumbs\u003C\u002Fstrong>: Improve UX and SEO with breadcrumb navigation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Widgets Included\u003C\u002Fstrong>: WZKB Articles, WZKB Sections, WZKB Products, and WZKB Breadcrumbs widgets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Built-in Caching\u003C\u002Fstrong>: Speed up your Knowledge Base without extra plugins. Configurable cache expiry settings are available in Pro.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual Ready\u003C\u002Fstrong>: Full WPML and Polylang compatibility — translate articles, sections, products, and tags; language-aware caching and widgets included out of the box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto Table of Contents\u003C\u002Fstrong>: Automatically generate a linked Table of Contents from article headings, with configurable depth and minimum heading threshold.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Search Suggestions\u003C\u002Fstrong>: Show accessible AJAX search suggestions as visitors type in the Knowledge Base search form.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Related Articles\u003C\u002Fstrong>: Display related articles at the bottom of KB articles based on categories and tags.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Alerts\u003C\u002Fstrong>: Add attention-grabbing alert boxes with the [kbalert] shortcode or Alerts block.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Settings Export & Import\u003C\u002Fstrong>: Back up and restore all plugin settings as a JSON file. Sensitive values (API keys, webhook secrets) are automatically stripped on export and never overwritten on import.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Pro features\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwebberzone.com\u002Fplugins\u002Fknowledgebase\u002F#pro\" rel=\"nofollow ugc\">Knowledge Base Pro\u003C\u002Fa> enhances the plugin with advanced features for larger documentation sites, including ratings and feedback, a help widget, a powerful custom permalinks engine, premium layouts, enhanced TOC surfaces, and additional admin tools.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Article Rating & Feedback System\u003C\u002Fstrong>: Collect binary or 5-star feedback with optional follow-up questions, admin alerts, Bayesian sorting, and GDPR-friendly tracking modes.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Help Widget\u003C\u002Fstrong>: Offer an in-app support hub with live search, suggested articles, and a contact form inside a floating assistant.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Permalinks Engine\u003C\u002Fstrong>: Craft advanced URL structures for articles, sections, tags, and products using dynamic placeholders.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Homepage Mode\u003C\u002Fstrong>: Display the Knowledge Base on your site homepage. The Knowledge Base URL becomes the homepage and the Knowledge Base archive URL redirects to the homepage.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Premium Layout Pack\u003C\u002Fstrong>: Unlock seven additional frontend styles (Modern, Minimal, Boxed, Gradient, Compact, Magazine, Professional).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Enhanced Table of Contents\u003C\u002Fstrong>: Three Pro TOC delivery surfaces — a sidebar widget that renders the TOC for the current article, a Gutenberg block to insert the TOC inline, and a floating\u002Fsticky panel that follows the reader down the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Admin Tools\u003C\u002Fstrong>: Control knowledge base caching with expiry settings, on-demand cache clearing, and other productivity enhancements.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Documentation Layout Mode\u003C\u002Fstrong>: Transform any KB page into a three-column docs site with a sticky section-tree sidebar on the left, article content in the center, and an “On this page” TOC rail on the right. Collapsible accordion navigation adapts to the current product, section, or article automatically.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Section Tree Block & Widget\u003C\u002Fstrong>: Display a context-aware hierarchical navigation tree of your KB products, sections, and articles anywhere — as a Gutenberg block or a classic sidebar widget. The tree collapses and expands sections with an accessible accordion, and highlights the current page automatically.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GitHub Integration\u003C\u002Fstrong>: Sync markdown documentation from a GitHub repo. Push changes via webhooks and articles are created or updated automatically. YAML frontmatter controls slug, title, products, and sections.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Article Export & Import\u003C\u002Fstrong>: Export all Knowledge Base articles as a Markdown ZIP (with YAML frontmatter), a SQL INSERT dump, or an XLSX metadata spreadsheet. Re-import Markdown ZIPs to restore or migrate articles, with automatic taxonomy mapping and overwrite\u002Fskip control.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Key Concepts\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Articles:\u003C\u002Fstrong> Custom post type \u003Ccode>wz_knowledgebase\u003C\u002Fcode>: your FAQs, how-to guides, and documentation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Products:\u003C\u002Fstrong> Custom taxonomy \u003Ccode>wzkb_product\u003C\u002Fcode>: link articles to one or more products.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sections:\u003C\u002Fstrong> Custom taxonomy \u003Ccode>wzkb_category\u003C\u002Fcode>: organize content neatly into categories.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tags:\u003C\u002Fstrong> Optional \u003Ccode>wzkb_tag\u003C\u002Fcode> taxonomy: make finding content even easier.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase\" rel=\"nofollow ugc\">Github\u003C\u002Fa>. You can \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase\u002Fissues\" rel=\"nofollow ugc\">create an issue on the Github page\u003C\u002Fa> or, better yet, fork the plugin, add a new feature and send me a pull request.\u003C\u002Fp>\n","Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.",15172,2,"2026-07-21T18:47:00.000Z","6.7",[91,19,20,22,92],"documentation","wiki","https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowledgebase.3.1.1.zip","2025-07-17 11:39:27",{"slug":97,"name":98,"version":99,"author":100,"author_profile":101,"description":102,"short_description":103,"active_installs":104,"downloaded":105,"rating":25,"num_ratings":106,"last_updated":107,"tested_up_to":14,"requires_at_least":48,"requires_php":49,"tags":108,"homepage":23,"download_link":112,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"ask-my-content","Ask My Content – AI Search Chatbot","1.6.0","Pavel Web Design LLC","https:\u002F\u002Fprofiles.wordpress.org\u002Fugoltsev\u002F","\u003Cp>Add an AI search assistant to your WordPress site. Ask My Content indexes your pages, posts, products, events, and custom post types so visitors can ask questions and get answers from your actual site content, with source links.\u003C\u002Fp>\n\u003Cp>Turn your WordPress pages, posts, products, events, and archives into an AI-powered answer engine. Visitors ask questions; Ask My Content answers using your actual site content and shows sources.\u003C\u002Fp>\n\u003Cp>Unlike standard content search plugins that rely on keyword matching, Ask My Content uses semantic embeddings and retrieval-augmented generation to return direct answers in full sentences.\u003C\u002Fp>\n\u003Cp>Supports Gutenberg, Elementor, Avada, and WooCommerce content.\u003C\u002Fp>\n\u003Ch3>Demo website\u003C\u002Fh3>\n\u003Cp>Try the live demo: \u003Ca href=\"https:\u002F\u002Fwww.pavelweb.net\u002F\" rel=\"nofollow ugc\">Ask My Content live demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Click “AI Chat by Pavel!” in the bottom right corner.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features\u003C\u002Fstrong>\u003Cbr \u002F>\n* Retrieval Augmented Generation (RAG) – answers are grounded in your actual site content.\u003Cbr \u002F>\n* Uses AI for embeddings and completions (via a secure Node.js backend).\u003Cbr \u002F>\n* Change tracking – edited pages\u002Fposts can be auto re-indexed immediately, or queued for manual re-indexing.\u003Cbr \u002F>\n* Deleted content removal – auto notifies the backend when pages or posts are trashed or permanently deleted.\u003Cbr \u002F>\n* Lightweight – no heavy admin UI or visual layout tools, just the essentials.\u003Cbr \u002F>\n* Flexible – works with posts, pages, other content types, and header\u002Ffooter.\u003Cbr \u002F>\n* Website Admin can see Questions and Answers history, and related details.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How it works\u003C\u002Fstrong>\u003Cbr \u002F>\n1. After activating the plugin, go to \u003Cstrong>Dashboard -> Ask My Content\u003C\u002Fstrong> and press “Start Indexing” (or run \u003Ccode>wp amc index\u003C\u002Fcode>) to send your site content to the backend. Indexing must be completed before the chat can answer questions.\u003Cbr \u002F>\n2. Enable the floating launcher to show the chat site-wide; or add the \u003Cstrong>Ask My Content\u003C\u002Fstrong> block to an existing or new page (or place the \u003Ccode>[ask_my_content]\u003C\u002Fcode> shortcode) and publish\u002Fupdate the page so the chat interface has a front-end location.\u003Cbr \u002F>\n3. When a visitor asks a question, the chatbot retrieves the most relevant snippets from your indexed website content.\u003Cbr \u002F>\n4. AI generates an answer based on that content.\u003C\u002Fp>\n\u003Cp>After you edit content, enable \u003Cstrong>Automatically re-index modified pages, posts, and content\u003C\u002Fstrong> to sync changes in the background, or re-run indexing manually from \u003Cstrong>Dashboard -> Ask My Content\u003C\u002Fstrong> (or via \u003Ccode>wp amc index\u003C\u002Fcode>).\u003Cbr \u002F>\nDeleted posts are sent to the backend automatically when they are trashed or removed.\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Note: Your site’s content and user questions are securely sent to an external AI service for processing.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch3>Command Line Usage\u003C\u002Fh3>\n\u003Cp>The plugin bundles a WP-CLI command suite (\u003Ccode>wp amc\u003C\u002Fcode>) for scripted indexing and status checks. It complements the \u003Cstrong>Ask My Content Settings\u003C\u002Fstrong> admin screen:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Use the settings page for a guided UI, manual start\u002Fstop buttons, and real-time counters inside the WordPress dashboard.\u003C\u002Fli>\n\u003Cli>Use \u003Ccode>wp amc\u003C\u002Fcode> when you need automation (cron jobs, SSH sessions, CI) or want to run indexing without opening a browser.\u003Cbr \u002F>\nAvailable commands include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ccode>wp amc index [--include-posts] [--include-other-post-types] [--pages-only] [--force]\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>wp amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>wp amc stop\u003C\u002Fcode>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Run \u003Ccode>wp help amc index\u003C\u002Fcode> for full option descriptions:\u003C\u002Fp>\n\u003Cpre>\u003Ccode>NAME\n\n  wp amc index\n\nDESCRIPTION\n\n  Run indexing immediately (pages always, posts and other public content types optional).\n\nSYNOPSIS\n\n  wp amc index [--include-posts] [--include-other-post-types] [--pages-only] [--force]\n\nOPTIONS\n\n  [--include-posts]\n    Include posts in addition to pages.\n\n  [--include-other-post-types]\n    Include other public content types (for example products or books) in addition to pages.\n\n  [--pages-only]\n    Index pages only. Overrides any previously saved content-type settings.\n\n  [--force]\n    Steal an existing lock and run anyway (use with caution if another process may be running).\n\nEXAMPLES\n    wp amc index\n    wp amc index --include-posts\n    wp amc index --include-other-post-types\n    wp amc index --pages-only\n    wp amc index --force\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch4>Installing WP-CLI\u003C\u002Fh4>\n\u003Cp>Many hosts ship with WP-CLI pre-installed. If yours does not, install it manually:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Download the Phar:\u003Cbr \u002F>\n  curl -O https:\u002F\u002Fraw.githubusercontent.com\u002Fwp-cli\u002Fbuilds\u002Fgh-pages\u002Fphar\u002Fwp-cli.phar\u003C\u002Fli>\n\u003Cli>Make it executable:\u003Cbr \u002F>\n  chmod +x wp-cli.phar\u003C\u002Fli>\n\u003Cli>Move it into your PATH (optional):\u003Cbr \u002F>\n  sudo mv wp-cli.phar \u002Fusr\u002Flocal\u002Fbin\u002Fwp\u003C\u002Fli>\n\u003Cli>Confirm:\u003Cbr \u002F>\n  wp –info\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>See https:\u002F\u002Fwp-cli.org\u002F#installing for additional options (Homebrew, Docker, Windows packages).\u003C\u002Fp>\n\u003Ch4>Running the command successfully\u003C\u002Fh4>\n\u003Cp>Run \u003Ccode>wp amc ...\u003C\u002Fcode> from the WordPress installation root (where \u003Ccode>wp-config.php\u003C\u002Fcode> lives) or supply the path explicitly:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Change directory, e.g. \u003Ccode>cd \u002Fsrv\u002Fwww\u002Fwordpress\u003C\u002Fcode> then run \u003Ccode>wp amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>Or pass the path flag: \u003Ccode>wp --path=\u002Fsrv\u002Fwww\u002Fwordpress amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If you run the command from another folder you will see:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Warning: No WordPress installation found. If the command ‘amc’ is in a plugin or theme, pass –path=\u003Ccode>path\u002Fto\u002Fwordpress\u003C\u002Fcode>.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Point \u003Ccode>wp\u003C\u002Fcode> at your site root and re-run to resolve the error.\u003C\u002Fp>\n","AI-powered Q&A chatbot floating chat, block and shortcode that answers questions based on your own site's pages and posts.",20,2060,1,"2026-06-24T21:09:00.000Z",[109,18,110,20,111],"ai","content-search","virtual-assistant","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fask-my-content.1.6.0.zip",{"slug":114,"name":115,"version":116,"author":117,"author_profile":118,"description":119,"short_description":120,"active_installs":104,"downloaded":121,"rating":25,"num_ratings":106,"last_updated":122,"tested_up_to":123,"requires_at_least":15,"requires_php":124,"tags":125,"homepage":23,"download_link":127,"security_score":128,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"rimoq","Rimoq","1.4.1","Rimoq AI","https:\u002F\u002Fprofiles.wordpress.org\u002Frimoq\u002F","\u003Cp>Rimoq is an AI-powered chatbot service that helps your visitors find information on your website quickly and efficiently. It learns from your content and provides instant answers to user questions.\u003C\u002Fp>\n\u003Cp>With the Rimoq plugin, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Automatically sync your WordPress posts and pages with Rimoq\u003C\u002Fli>\n\u003Cli>Embed the Rimoq chatbot on your website with a simple configuration\u003C\u002Fli>\n\u003Cli>Provide instant answers to your visitors’ questions\u003C\u002Fli>\n\u003Cli>Improve user experience and reduce support requests\u003C\u002Fli>\n\u003Cli>Track user interactions and gain insights into what your visitors are looking for\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Rimoq also supports integration with popular messaging platforms like WhatsApp, Telegram, Facebook Messenger, Instagram, Discord, and Slack—allowing your AI assistant to engage with users beyond your website.\u003C\u002Fp>\n\u003Cp>🌐 Rimoq supports 15+ languages out of the box and works on desktop, mobile, and tablet devices.\u003C\u002Fp>\n\u003Cp>Note: This plugin relies on the Rimoq cloud service to provide its AI-powered features. The plugin itself will activate and load without any credentials, but in order to enable chatbot functionality, you must provide a valid Rimoq API Key.\u003C\u002Fp>\n\u003Cp>You can sign up directly from the plugin’s “Signup” tab. After registering, you will receive an activation email. You must click the activation link in that email to activate your account and generate your API Key.\u003C\u002Fp>\n\u003Cp>If you already have an account, you can generate or manage your API Key at: https:\u002F\u002Frimoq.com\u002Fapikey\u003C\u002Fp>\n\u003Ch3>Privacy policy and Terms of use\u003C\u002Fh3>\n\u003Cp>For more details on how data is handled, please refer to:\u003Cbr \u002F>\n* Privacy policy: https:\u002F\u002Frimoq.com\u002Fresources\u002Ftexts\u002Fprivacypolicy.txt\u003Cbr \u002F>\n* Terms of use: https:\u002F\u002Frimoq.com\u002Fresources\u002Ftexts\u002Ftos.txt\u003C\u002Fp>\n\u003Cp>We will notify you by email when these files change.\u003C\u002Fp>\n\u003Ch3>Highlights\u003C\u002Fh3>\n\u003Cp>🚀 AI-powered assistant trained on your WordPress content\u003Cbr \u002F>\n💬 Embedded chatbot with support for WhatsApp, Telegram, Instagram, Slack, and more\u003Cbr \u002F>\n🌍 Supports 15+ languages for multilingual audiences\u003Cbr \u002F>\n🔐 End-to-end encrypted API Key storage\u003Cbr \u002F>\n📊 Understand what your users are asking with real-time feedback\u003C\u002Fp>\n\u003Ch4>Key Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Easy Setup\u003C\u002Fstrong>: Configure your API Key and Bot ID, and you’re ready to go\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic Content Sync\u003C\u002Fstrong>: Your posts and pages are automatically synced with Rimoq when published or updated\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Bulk Sync\u003C\u002Fstrong>: Sync all your existing content with a single click\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Simple Embed\u003C\u002Fstrong>: The chatbot script is automatically added to your website\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Secure Storage\u003C\u002Fstrong>: Your API Key is securely encrypted in the database\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How It Works\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Install and activate the Rimoq plugin\u003C\u002Fli>\n\u003Cli>Sign up for a Rimoq account through the plugin\u003C\u002Fli>\n\u003Cli>Configure your API Key and Bot ID\u003C\u002Fli>\n\u003Cli>Enable sync to start sending your content to Rimoq\u003C\u002Fli>\n\u003Cli>The chatbot will appear on your website and start answering questions\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Use of third party\u002Fexternal services\u003C\u002Fh3>\n\u003Cp>This plugin relies on external services provided by Rimoq.com to deliver AI-powered chatbot functionality. Below are all the external endpoints and data transfers:\u003C\u002Fp>\n\u003Ch4>External JavaScript File\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>https:\u002F\u002Frimoq.com\u002Fembed.js\u003C\u002Fstrong> – Loaded to initialize and display the chatbot widget on the frontend\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: Loaded on every page where chatbot is enabled\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>: None (static JavaScript file)\u003Cbr \u002F>\n* \u003Cstrong>Purpose\u003C\u002Fstrong>: Initializes chatbot interface and handles user interactions\u003C\u002Fp>\n\u003Ch4>API Endpoints for Content Management\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>POST https:\u002F\u002Frimoq.com\u002Fbots\u002F{bot_id}\u002Fsources\u002Fsync\u003C\u002Fstrong> – Syncs WordPress content to Rimoq\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: Automatically when posts\u002Fpages are published or updated, and during manual re-sync\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>:\u003Cbr \u002F>\n  – bot_id: Your chatbot identifier\u003Cbr \u002F>\n  – post_id: WordPress post ID\u003Cbr \u002F>\n  – title: Post title (sanitized text)\u003Cbr \u002F>\n  – content: Post content (HTML tags stripped, sanitized)\u003Cbr \u002F>\n  – enabled: Boolean true\u003Cbr \u002F>\n  – url: Public URL of the post\u002Fpage\u003C\u002Fp>\n\u003Cp>\u003Cstrong>POST https:\u002F\u002Frimoq.com\u002Fbots\u002F{bot_id}\u002Fsources\u002FsyncDelete\u003C\u002Fstrong> – Removes content from Rimoq when posts are unpublished\u002Fdeleted\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: When posts are moved to draft, private, trashed, or deleted\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>:\u003Cbr \u002F>\n  – bot_id: Your chatbot identifier\u003Cbr \u002F>\n  – post_id: WordPress post ID to remove\u003C\u002Fp>\n\u003Ch4>User Registration and Authentication\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>POST https:\u002F\u002Frimoq.com\u002Fauth\u002Fsignup\u003C\u002Fstrong> – Creates new Rimoq account from plugin\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: User submits signup form in plugin settings\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>:\u003Cbr \u002F>\n  – email: User’s email address\u003Cbr \u002F>\n  – fullName: User’s full name\u003Cbr \u002F>\n  – phone: User’s phone number\u003Cbr \u002F>\n  – websiteUrl: WordPress site URL\u003Cbr \u002F>\n  – remote: Boolean true (indicates signup from plugin)\u003C\u002Fp>\n\u003Ch4>Bot Configuration Management\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>PATCH https:\u002F\u002Frimoq.com\u002Fbots\u002F{bot_id}\u003C\u002Fstrong> – Updates chatbot settings\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: User saves bot settings in WordPress admin\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>:\u003Cbr \u002F>\n  – name: Bot display name\u003Cbr \u002F>\n  – greeting: Bot greeting message\u003Cbr \u002F>\n  – theme: Visual theme (dark\u002Flight)\u003Cbr \u002F>\n  – primary_color: Hex color code\u003Cbr \u002F>\n  – default_language: Language code (e.g., en-GB)\u003Cbr \u002F>\n  – enabled: Boolean status\u003C\u002Fp>\n\u003Cp>\u003Cstrong>GET https:\u002F\u002Frimoq.com\u002Fbots\u002Fadmin\u002F{bot_id}\u003C\u002Fstrong> – Retrieves current bot configuration\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: Loading bot settings tab\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>: Bot ID in URL, API key in Authorization header\u003Cbr \u002F>\n* \u003Cstrong>Data received\u003C\u002Fstrong>: Current bot settings\u003C\u002Fp>\n\u003Cp>\u003Cstrong>GET https:\u002F\u002Frimoq.com\u002Fbots\u002F{bot_id}\u003C\u002Fstrong> – Public bot configuration for widget\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: Chatbot widget initializes on frontend\u003Cbr \u002F>\n* \u003Cstrong>Data sent\u003C\u002Fstrong>: Bot ID in URL\u003Cbr \u002F>\n* \u003Cstrong>Data received\u003C\u002Fstrong>: Public bot configuration (name, greeting, theme, etc.)\u003C\u002Fp>\n\u003Ch4>Real-time Chat Communication\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>SSE https:\u002F\u002Frimoq.com\u002Fchat\u002F{bot_id}\u002Fstream\u002F{language}\u003C\u002Fstrong> – Streaming chat responses\u003Cbr \u002F>\n* \u003Cstrong>When\u003C\u002Fstrong>: User sends message through chatbot widget\u003Cbr \u002F>\n* \u003Cstrong>Data sent via URL parameters\u003C\u002Fstrong>:\u003Cbr \u002F>\n  – bot_id: Chatbot identifier\u003Cbr \u002F>\n  – language: User’s selected language code\u003Cbr \u002F>\n  – message: User’s question\u002Fmessage (URL encoded)\u003Cbr \u002F>\n  – session_id: Randomly generated session identifier\u003Cbr \u002F>\n* \u003Cstrong>Connection type\u003C\u002Fstrong>: Server-Sent Events (SSE) for real-time streaming responses\u003C\u002Fp>\n\u003Ch4>Authentication\u003C\u002Fh4>\n\u003Cp>All API requests (except public endpoints) include:\u003Cbr \u002F>\n* \u003Cstrong>Authorization header\u003C\u002Fstrong>: “Bearer {encrypted_api_key}”\u003Cbr \u002F>\n* \u003Cstrong>Content-Type\u003C\u002Fstrong>: “application\u002Fjson”\u003C\u002Fp>\n\u003Ch4>Local Storage Usage\u003C\u002Fh4>\n\u003Cp>The chatbot widget uses browser localStorage for enhanced user experience:\u003Cbr \u002F>\n* \u003Cstrong>bot_selected_language\u003C\u002Fstrong>: User’s preferred language setting\u003Cbr \u002F>\n* \u003Cstrong>bot_session_id\u003C\u002Fstrong>: Randomly generated session ID for grouping messages\u003Cbr \u002F>\n* \u003Cstrong>bot_widget_open\u003C\u002Fstrong>: Whether chatbot widget is currently open or closed\u003C\u002Fp>\n\u003Ch4>Security and Privacy\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>API keys are encrypted using AES-256-CBC or libsodium before storage\u003C\u002Fli>\n\u003Cli>Session IDs are randomly generated and not linked to user accounts\u003C\u002Fli>\n\u003Cli>No personally identifiable information is tracked without explicit user consent\u003C\u002Fli>\n\u003Cli>All HTTPS connections use SSL verification disabled for compatibility (sslverify: false)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy and Data Handling\u003C\u002Fh3>\n\u003Cp>This plugin does not track users without explicit consent.\u003C\u002Fp>\n\u003Cp>No personally identifiable information (PII) is collected or stored. The only data transmitted to the external service is:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The user’s message (query)\u003C\u002Fli>\n\u003Cli>A randomly generated session ID (used only to group messages within a session)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The session ID is fully anonymous and not linked to any user account, IP address, or personal data. No tracking or profiling of users occurs, and no other user data is stored or used beyond the current session context.\u003C\u002Fp>\n\u003Ch3>Integration\u003C\u002Fh3>\n\u003Cp>Rimoq can be connected not only to your WordPress site but also to popular messaging and social platforms, including:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Telegram\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Facebook Messenger\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Instagram\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Discord\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>This allows your AI assistant to operate across all channels your customers already use—no extra setup required beyond your Bot ID and API Key.\u003C\u002Fp>\n\u003Cp>🔑 You can manage your API Key, Bot ID, and all integrations through your Rimoq dashboard at:\u003Cbr \u002F>\nhttps:\u002F\u002Frimoq.com\u002Fdashboard\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cp>This plugin is licensed under the GNU General Public License v2 or later.\u003C\u002Fp>\n","Add an AI-powered chatbot to your website that learns from your WordPress content and provides real-time answers to visitor questions.",690,"2025-06-24T16:15:00.000Z","6.8.6","7.0",[109,126,18,52,19],"assistant","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frimoq.zip",92,{"error":130,"url":131,"statusCode":132,"statusMessage":133,"message":133},true,"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Fwpcraftengineer-ai-knowledge-base\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":106,"versions":135},[136],{"version":6,"download_url":24,"svn_tag_url":137,"released_at":26,"has_diff":138,"diff_files_changed":139,"diff_lines":26,"trac_diff_url":26,"vulnerabilities":140,"is_current":130},"https:\u002F\u002Fplugins.svn.wordpress.org\u002Fwpcraftengineer-ai-knowledge-base\u002Ftags\u002F2.0.0\u002F",false,[],[]]