
WP Support Ticket Security & Risk Analysis
wordpress.org/plugins/wp-support-ticketUser support plugin. Registered users will be able to create/ reply support tickets. Admin can reply on the tickets from admin panel.
Is WP Support Ticket Safe to Use in 2026?
Generally Safe
Score 85/100WP Support Ticket has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The "wp-support-ticket" v3.4.7 plugin exhibits a generally strong security posture based on the provided static analysis. The absence of any known CVEs and the consistently low severity of past vulnerabilities suggest a mature and well-maintained codebase regarding external security threats. The plugin also demonstrates good internal security practices by exclusively using prepared statements for all SQL queries and including nonce checks and capability checks on entry points. There are no identified critical or high-severity issues from taint analysis, and the attack surface, while present with 5 shortcodes, appears to be protected as no unprotected entry points were found.
Key Concerns
- Low output escaping (30%)
- Bundled outdated jQuery v1.11.0
WP Support Ticket Security Vulnerabilities
WP Support Ticket Code Analysis
Bundled Libraries
SQL Query Safety
Output Escaping
Data Flow Analysis
WP Support Ticket Attack Surface
Shortcodes 5
WordPress Hooks 30
Maintenance & Trust
WP Support Ticket Maintenance & Trust
Maintenance Signals
Community Trust
WP Support Ticket Alternatives
Fluent Support – Helpdesk & Customer Support Ticket System
fluent-support
Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.
Awesome Support – WordPress HelpDesk & Support Plugin
awesome-support
The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.
JS Help Desk – AI-Powered Support & Ticketing System
js-support-ticket
Professional, beautiful, complete and powerful help desk & support system for WordPress.
Nirweb support
nirweb-support
NirWeb support is a great help desk and support plugin for WordPress with full support of WooCommerce
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
support-genix-lite
Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.
WP Support Ticket Developer Profile
9 plugins · 8K total installs
How We Detect WP Support Ticket
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/wp-support-ticket/assets/style-support-admin.css/wp-content/plugins/wp-support-ticket/assets/style-support.css/wp-content/plugins/wp-support-ticket/js/ap.cookie.js/wp-content/plugins/wp-support-ticket/js/ap-tabs.js/wp-content/plugins/wp-support-ticket/js/jquery.validate.min.js/wp-content/plugins/wp-support-ticket/js/additional-methods.jswp-support-ticket/assets/style-support-admin.csswp-support-ticket/js/ap.cookie.jswp-support-ticket/js/ap-tabs.jswp-support-ticket/assets/style-support.csswp-support-ticket/js/jquery.validate.min.jswp-support-ticket/js/additional-methods.jsHTML / DOM Fingerprints
support-notice-clear|||||
<(`0_0`)>
() (afo) ()
()-() admin name="support_ticket_form"name="reply_ticket_form"tinyMCEwp_support_ticket_dataap_cookieap_tabsjQuery[support_ticket][support_ticket_display][support_ticket_form][support_ticket_reply_form]