WP Help Desk Security & Risk Analysis

wordpress.org/plugins/wp-help-desk

Documentation and knowledge base WordPress plugin.

0 active installs v0.1.0 PHP + WP 4.7+ Updated Apr 3, 2018
template
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is WP Help Desk Safe to Use in 2026?

Generally Safe

Score 85/100

WP Help Desk has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 8yr ago
Risk Assessment

The "wp-help-desk" v0.1.0 plugin exhibits a mixed security posture. On the positive side, it demonstrates good practices by not using dangerous functions, conducting all SQL queries via prepared statements, and avoiding file operations and external HTTP requests. The absence of known CVEs and a clean vulnerability history further suggests a generally well-maintained codebase regarding historical security issues. However, significant concerns arise from the static analysis. The plugin has a low number of entry points, but none have authentication checks, which is a critical oversight. Furthermore, a concerning 46% of its output is not properly escaped, indicating a potential for Cross-Site Scripting (XSS) vulnerabilities. The taint analysis revealed two flows with unsanitized paths, which, although not classified as critical or high severity, still represent potential weaknesses.

Key Concerns

  • No authentication checks on entry points
  • Significant portion of output not escaped
  • Unsanitized paths in taint analysis
Vulnerabilities
None known

WP Help Desk Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

WP Help Desk Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
19
16 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

46% escaped35 total outputs
Data Flows
2 unsanitized

Data Flow Analysis

2 flows2 with unsanitized paths
settings_page (includes\class-wp-help-desk-settings.php:335)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

WP Help Desk Attack Surface

Entry Points2
Unprotected0

Shortcodes 2

[list-docs] includes\class-wp-help-desk-shortcodes.php:30
[search-docs] includes\class-wp-help-desk-shortcodes.php:32
WordPress Hooks 10
actioninitincludes\class-wp-help-desk-settings.php:65
actionadmin_initincludes\class-wp-help-desk-settings.php:68
actionwidgets_initincludes\class-wp-help-desk-widgets.php:88
actionwidgets_initincludes\class-wp-help-desk-widgets.php:158
actionwp_enqueue_scriptsincludes\class-wp-help-desk.php:133
actionwp_enqueue_scriptsincludes\class-wp-help-desk.php:134
filterthe_contentincludes\class-wp-help-desk.php:141
actioninitincludes\class-wp-help-desk.php:153
filterarticle_labelswp-help-desk.php:51
filterarticle_register_argswp-help-desk.php:63
Maintenance & Trust

WP Help Desk Maintenance & Trust

Maintenance Signals

WordPress version tested4.9.29
Last updatedApr 3, 2018
PHP min version
Downloads966

Community Trust

Rating0/100
Number of ratings0
Active installs0
Developer Profile

WP Help Desk Developer Profile

seothemes

8 plugins · 7K total installs

67
trust score
Avg Security Score
83/100
Avg Patch Time
170 days
View full developer profile
Detection Fingerprints

How We Detect WP Help Desk

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/wp-help-desk/assets/css/settings.css/wp-content/plugins/wp-help-desk/assets/js/settings.js
Script Paths
/wp-content/plugins/wp-help-desk/assets/js/settings.js
Version Parameters
wp-help-desk/assets/js/settings.js?ver=0.1.0

HTML / DOM Fingerprints

Data Attributes
data-wp-help-desk-settingsdata-wp-help-desk-basedata-wp-help-desk-parent
JS Globals
wp_help_desk_settings_params
FAQ

Frequently Asked Questions about WP Help Desk