WP Customer Feedback Security & Risk Analysis

wordpress.org/plugins/wp-customer-feedback

Give users a quick and easy way to provide feedback. Feedback is sent directly to you, away from competitors eyes. Increases leads and conversions.

50 active installs v1.3.0 PHP + WP 3.5+ Updated Apr 22, 2015
customercustomer-feedbackfeedbackreviewuser-feedback
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is WP Customer Feedback Safe to Use in 2026?

Generally Safe

Score 85/100

WP Customer Feedback has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 11yr ago
Risk Assessment

The wp-customer-feedback plugin v1.3.0 presents a mixed security posture. While it exhibits good practices such as using prepared statements for all SQL queries and having no recorded vulnerabilities or dangerous functions, there are significant concerns regarding its attack surface. Two out of the three identified entry points, specifically AJAX handlers, lack authentication checks. This leaves them open to potential exploitation by unauthenticated users, which is a substantial risk. The absence of taint analysis flows suggests that either no such flows were detected or the analysis itself was limited, making it difficult to assess risks related to data handling. The complete lack of vulnerability history is a positive indicator, implying the developers have a history of addressing security issues, but it does not negate the immediate risks identified in the static analysis.

Key Concerns

  • AJAX handlers without auth checks
  • Output escaping only 50% proper
  • No nonce checks on AJAX handlers
  • No capability checks on entry points
Vulnerabilities
None known

WP Customer Feedback Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Version History

WP Customer Feedback Release Timeline

v1.3.0Current
v1.2.1
v1.2.0
v1.1.1
v1.1.0
v1.0.1
v0.1.1
Code Analysis
Analyzed Mar 16, 2026

WP Customer Feedback Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
1
1 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

50% escaped2 total outputs
Attack Surface
2 unprotected

WP Customer Feedback Attack Surface

Entry Points3
Unprotected2

AJAX Handlers 2

authwp_ajax_process_form_datawp-customer-feedback.php:38
noprivwp_ajax_process_form_datawp-customer-feedback.php:39

Shortcodes 1

[get-feedback] wp-customer-feedback.php:37
WordPress Hooks 3
actionadmin_menuadmin-page.php:10
actionadmin_enqueue_scriptsadmin-page.php:11
actionwp_enqueue_scriptswp-customer-feedback.php:40
Maintenance & Trust

WP Customer Feedback Maintenance & Trust

Maintenance Signals

WordPress version tested4.2.39
Last updatedApr 22, 2015
PHP min version
Downloads6K

Community Trust

Rating86/100
Number of ratings3
Active installs50
Developer Profile

WP Customer Feedback Developer Profile

Adrian Gray

1 plugin · 50 total installs

84
trust score
Avg Security Score
85/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect WP Customer Feedback

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/wp-customer-feedback/css/feedback.css/wp-content/plugins/wp-customer-feedback/js/feedback.js
Script Paths
/wp-content/plugins/wp-customer-feedback/js/admin.js
Version Parameters
wp-customer-feedback/css/feedback.css?ver=wp-customer-feedback/js/feedback.js?ver=1.3.0

HTML / DOM Fingerprints

CSS Classes
endualcf-admin-imputendualcf-admin-labelendualcf-text-inputwistia-popover
Data Attributes
data-wistia-popover
JS Globals
endual
Shortcode Output
[get-feedback]
FAQ

Frequently Asked Questions about WP Customer Feedback