[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$ftskG85yDRi1H67aQgCd_ygpAoN7Ent7-qY7ytQuU1O0":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":24,"download_link":25,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29,"vulnerabilities":30,"developer":31,"crawl_stats":28,"alternatives":38,"analysis":142,"fingerprints":206},"wp-client-reference","WP Client Reference","0.42","Steve Grunwell","https:\u002F\u002Fprofiles.wordpress.org\u002Fstevegrunwell\u002F","\u003Cp>It’s common practice for digital agencies to build a WordPress site\u002Ftheme then simply hand it off to the client for day-to-day updating. The developers work hard to strike a balance between replicating the designer’s vision and making the theme easy for the client to use. As the design becomes more complex the developer faces questions: Will the client remember to wrap this in a \u003Ccode>\u003Cblockquote>\u003C\u002Fcode>? Can we count on the content manager remembering to add \u003Ccode>class=\"btn\"\u003C\u002Fcode> to that link?\u003C\u002Fp>\n\u003Cp>It can be equally frustrating from the client side. You don’t want to deal with learning HTML but you want your content to look just as well formatted as the stuff the agency put in at launch. The agency sent over a formatting\u002Fstyle guide but it never seems to be around when you need it.\u003C\u002Fp>\n\u003Cp>WP Client Reference attempts to solve these problems by embedding client documentation directly into WordPress. Now agencies can include style guides, tutorials, FAQs, and more without worrying about content managers on the client side not knowing how to format that complicated call-to-action. It’s also useful for any type of team to keep track of information (with versioning) right within WordPress.\u003C\u002Fp>\n\u003Ch3>Special Thanks\u003C\u002Fh3>\n\u003Cp>Thank you to duckgoesoink for catching the Knowledgebase\u002FUser conflict fixed in 0.41.\u003C\u002Fp>\n","Create a reference guide for clients right in the WordPress administration area.",10,3162,80,4,"2012-10-05T00:55:00.000Z","3.3.2","3.3","",[20,21,22,23],"client","help","knowledgebase","reference","http:\u002F\u002Fstevegrunwell.com\u002Fwp-client-reference","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-client-reference.0.42.zip",85,0,null,"2026-03-15T15:16:48.613Z",[],{"slug":32,"display_name":7,"profile_url":8,"plugin_count":33,"total_installs":34,"avg_security_score":26,"avg_patch_time_days":35,"trust_score":36,"computed_at":37},"stevegrunwell",6,2120,30,84,"2026-04-04T11:51:09.791Z",[39,62,87,106,126],{"slug":40,"name":41,"version":42,"author":43,"author_profile":44,"description":45,"short_description":46,"active_installs":47,"downloaded":48,"rating":49,"num_ratings":50,"last_updated":51,"tested_up_to":52,"requires_at_least":53,"requires_php":18,"tags":54,"homepage":59,"download_link":60,"security_score":61,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"wp-help","WP Help","1.7.5","Mark Jaquith","https:\u002F\u002Fprofiles.wordpress.org\u002Fmarkjaquith\u002F","\u003Cp>Site operators can create detailed, hierarchical documentation for the site’s authors, editors, and contributors, viewable in the WordPress admin. Powered by Custom Post Types, you get all the power of WordPress to create, edit, and arrange your documentation. Perfect for customized client sites. Never send another “here’s how to use your site” e-mail again!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>NEW\u003C\u002Fstrong>: You can now pull in help documents from another WP Help install, and they will be automatically updated when the source documents change (even additions and deletions!). Perfect for WordPress multisite installs, or consultants with a large number of client installs.\u003C\u002Fp>\n","Site operators can create detailed, hierarchical documentation for the site's authors, editors, and contributors, viewable in the WordPress admin …",10000,287232,96,54,"2024-04-20T18:45:00.000Z","6.5.8","4.9",[55,56,57,58,21],"client-sites","clients","docs","documentation","http:\u002F\u002Ftxfx.net\u002Fwordpress-plugins\u002Fwp-help\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-help.1.7.5.zip",92,{"slug":63,"name":64,"version":65,"author":66,"author_profile":67,"description":68,"short_description":69,"active_installs":70,"downloaded":71,"rating":72,"num_ratings":73,"last_updated":74,"tested_up_to":75,"requires_at_least":76,"requires_php":77,"tags":78,"homepage":83,"download_link":84,"security_score":72,"vuln_count":85,"unpatched_count":27,"last_vuln_date":86,"fetched_at":29},"js-support-ticket","JS Help Desk – AI-Powered Support & Ticketing System","3.0.6","JoomSky","https:\u002F\u002Fprofiles.wordpress.org\u002Frabilal\u002F","\u003Cp>JS Help Desk is a professional, AI-enhanced helpdesk and customer support system for WordPress. It offers a complete ticketing solution with front-end submission, guest tickets, and AI-powered reply suggestions to boost accuracy and efficiency—all 100% free.\u003C\u002Fp>\n\u003Ch4>Key Resources\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fdemo.jshelpdesk.com\" rel=\"nofollow ugc\">JS Help Desk Demo\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002F\" rel=\"nofollow ugc\">Plugin Homepage\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fyoutu.be\u002FHxSBUoMSKs8\" rel=\"nofollow ugc\">Video Tutorials\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Free Version Major Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Core Ticketing & Management\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>Professional Support System\u003C\u002Fstrong>: Enterprise-level ticketing for all users.\u003Cbr \u002F>\n– \u003Cstrong>Unlimited Tickets & Agents\u003C\u002Fstrong>: No artificial limits on your growth.\u003Cbr \u002F>\n– \u003Cstrong>Unlimited Departments\u003C\u002Fstrong>: Organize by Sales, Support, Billing, etc.\u003Cbr \u002F>\n– \u003Cstrong>Priority Management\u003C\u002Fstrong>: Highlight urgent issues with custom colors.\u003Cbr \u002F>\n– \u003Cstrong>Internal Notes\u003C\u002Fstrong>: Agents can add private notes for internal collaboration.\u003Cbr \u002F>\n– \u003Cstrong>Custom Statuses\u003C\u002Fstrong>: Track ticket progress with clear status messages.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User & Agent Experience\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>Front-end Submission\u003C\u002Fstrong>: Users create and track tickets without accessing the dashboard.\u003Cbr \u002F>\n– \u003Cstrong>Guest\u002FVisitor Tickets\u003C\u002Fstrong>: Allow users to open tickets without creating an account.\u003Cbr \u002F>\n– \u003Cstrong>Fully Responsive\u003C\u002Fstrong>: Optimized for smartphones, tablets, and desktops.\u003Cbr \u002F>\n– \u003Cstrong>HTML Editor\u003C\u002Fstrong>: Rich text support for ticket summaries and replies.\u003Cbr \u002F>\n– \u003Cstrong>Multiple Attachments\u003C\u002Fstrong>: Admin-controlled size and file type limits.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Automation & AI\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>AI-Powered Reply Suggestions\u003C\u002Fstrong>: Generate context-aware smart responses to save time.\u003Cbr \u002F>\n– \u003Cstrong>Email Notifications\u003C\u002Fstrong>: Automated alerts for new tickets, replies, and status changes.\u003Cbr \u002F>\n– \u003Cstrong>Field & Email Managers\u003C\u002Fstrong>: Full control over 12+ custom fields and HTML email templates.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Security & Compliance\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>GDPR Ready\u003C\u002Fstrong>: Built-in tools for data erasure and anonymization.\u003Cbr \u002F>\n– \u003Cstrong>Spam Protection\u003C\u002Fstrong>: Supports built-in Captcha and Google reCAPTCHA.\u003Cbr \u002F>\n– \u003Cstrong>Terms & Conditions\u003C\u002Fstrong>: Require agreement before ticket submission.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Customization & Reporting\u003C\u002Fstrong>\u003Cbr \u002F>\n– \u003Cstrong>Color Themes\u003C\u002Fstrong>: 7 preset palettes to match your brand.\u003Cbr \u002F>\n– \u003Cstrong>Detailed Reports\u003C\u002Fstrong>: Summaries by agent, department, priority, and status.\u003Cbr \u002F>\n– \u003Cstrong>RTL Ready\u003C\u002Fstrong>: Full support for right-to-left languages.\u003Cbr \u002F>\n– \u003Cstrong>Translations\u003C\u002Fstrong>: Supports 35+ languages including French, German, Spanish, Arabic, and Chinese.\u003C\u002Fp>\n\u003Ch4>Shortcodes\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ccode>[jssupportticket]\u003C\u002Fcode> – Control Panel\u003C\u002Fli>\n\u003Cli>\u003Ccode>[jssupportticket_addticket]\u003C\u002Fcode> – Add New Ticket form\u003C\u002Fli>\n\u003Cli>\u003Ccode>[jssupportticket_mytickets]\u003C\u002Fcode> – User Ticket List\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Premium Add-Ons\u003C\u002Fh3>\n\u003Cp>JS Help Desk is a complete help desk system with 35+ professional addons.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Email Piping\u003C\u002Fa> – Create\u002Freply to tickets via email.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Ftime-tracking\u002F\" rel=\"nofollow ugc\">Time Tracking\u003C\u002Fa> – Log time spent on resolutions.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fpaid-support\u002F\" rel=\"nofollow ugc\">Paid Support\u003C\u002Fa> – Charge per ticket or subscription.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fagents\u002F\" rel=\"nofollow ugc\">Agents\u003C\u002Fa> – Multi-agent management & permissions.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fagent-auto-assign\u002F\" rel=\"nofollow ugc\">Agent Auto Assign\u003C\u002Fa> – Rule-based ticket routing.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fmulti-forms\u002F\" rel=\"nofollow ugc\">Multi Forms\u003C\u002Fa> – Unique forms per department.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fmerge-ticket\u002F\" rel=\"nofollow ugc\">Merge Tickets\u003C\u002Fa> – Combine duplicate queries easily.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Foverdue\u002F\" rel=\"nofollow ugc\">Ticket Overdue\u003C\u002Fa> – Track SLA deadlines & response times.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fsmtp\u002F\" rel=\"nofollow ugc\">SMTP\u003C\u002Fa> – Custom email protocol for reliability.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fban-email\u002F\" rel=\"nofollow ugc\">Ban Email\u003C\u002Fa> – Block specific users or domains.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fwoocommerce\u002F\" rel=\"nofollow ugc\">WooCommerce\u003C\u002Fa> – Connect support to customer orders.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – Store & auto-delete sensitive data.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Femail-cc\u002F\" rel=\"nofollow ugc\">Email CC\u003C\u002Fa> – Keep stakeholders updated on tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fexport\u002F\" rel=\"nofollow ugc\">Export\u003C\u002Fa> – Export ticket data\u002Fhistory to CSV.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fdesktop-notification\u002F\" rel=\"nofollow ugc\">Desktop Notification\u003C\u002Fa> – Real-time browser alerts.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fticket-history\u002F\" rel=\"nofollow ugc\">Ticket History\u003C\u002Fa> – Full audit log of all ticket actions.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fclose-ticket\u002F\" rel=\"nofollow ugc\">Ticket Auto Close\u003C\u002Fa> – Auto-close inactive ticket threads.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Ffeedback\u002F\" rel=\"nofollow ugc\">Feedback\u003C\u002Fa> – Collect agent performance ratings.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fhelptopic\u002F\" rel=\"nofollow ugc\">Helptopic\u003C\u002Fa> – Categorize queries for easy browsing.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Finternal-note\u002F\" rel=\"nofollow ugc\">Private Note\u003C\u002Fa> – Private internal agent communication.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fknowledge-base\u002F\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa> – Self-service documentation portal.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fcanned-responses\u002F\" rel=\"nofollow ugc\">Canned Response\u003C\u002Fa> – Pre-defined templates for fast replies.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fmax-ticket\u002F\" rel=\"nofollow ugc\">Max Tickets\u003C\u002Fa> – Limit open tickets per user\u002Fagent.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fmail-chimp\u002F\" rel=\"nofollow ugc\">Mail Chimp\u003C\u002Fa> – Sync users to marketing mailing lists.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fuser-options\u002F\" rel=\"nofollow ugc\">User Options\u003C\u002Fa> – Advanced registration & Captcha.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Factions\u002F\" rel=\"nofollow ugc\">Ticket Actions\u003C\u002Fa> – Add power actions like Print, Lock, Ticket In-Progress, and advanced Priority controls.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fannouncements\u002F\" rel=\"nofollow ugc\">Announcements\u003C\u002Fa> – Broadcast news to all support users.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fdownloads\u002F\" rel=\"nofollow ugc\">Downloads\u003C\u002Fa> – Share supporting files with customers.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Ffaq\u002F\" rel=\"nofollow ugc\">FAQ\u003C\u002Fa> – Database of frequently asked questions.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fadmin-widget\u002F\" rel=\"nofollow ugc\">Admin Widgets\u003C\u002Fa> – Real-time stats on WP dashboard.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Finternal-mail\u002F\" rel=\"nofollow ugc\">Internal Mail\u003C\u002Fa> – Agent-to-agent messaging system.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fenvato\u002F\" rel=\"nofollow ugc\">Envato Validation\u003C\u002Fa> – Verify purchase codes for tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fwidget\u002F\" rel=\"nofollow ugc\">Front-End Widgets\u003C\u002Fa> – Display ticket stats in sidebars.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Fmulti-language-email-templates\u002F\" rel=\"nofollow ugc\">Multi Language Emails\u003C\u002Fa> – Language-based templates.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fjshelpdesk.com\u002Fproduct\u002Feasy-digital-download\u002F\" rel=\"nofollow ugc\">Easy Digital Download\u003C\u002Fa> – Integrated support for EDD.\u003C\u002Fli>\n\u003C\u002Ful>\n","Professional, beautiful, complete and powerful help desk & support system for WordPress.",6000,554190,76,73,"2026-02-24T04:34:00.000Z","6.9.4","5.5","7.4",[79,80,22,81,82],"ai-support","helpdesk","support-ticket","ticketing-system","https:\u002F\u002Fwww.jshelpdesk.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjs-support-ticket.3.0.6.zip",24,"2026-03-25 00:00:00",{"slug":88,"name":89,"version":90,"author":91,"author_profile":92,"description":93,"short_description":94,"active_installs":95,"downloaded":96,"rating":97,"num_ratings":14,"last_updated":98,"tested_up_to":99,"requires_at_least":100,"requires_php":18,"tags":101,"homepage":18,"download_link":105,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"helppress","HelpPress Knowledge Base","3.1.4","Galen Gidman","https:\u002F\u002Fprofiles.wordpress.org\u002Fgalengidman\u002F","\u003Cp>HelpPress is a powerful and easy-to-use WordPress knowledge base plugin. No complicated configuration, templating, or code updates. Just install and you immediately have a fully-functional self-help system for your customers.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Theme Compatible\u003C\u002Fstrong>: Compatible with almost any theme right out of the box. No templating required.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design\u003C\u002Fstrong>: Works on almost any device or screen size your customers may be using.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live Search Results\u003C\u002Fstrong>: Suggests relevant articles to your users live as they enter search terms.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customizable URLs\u003C\u002Fstrong>: Customize the URL slugs for all the major sections of your knowledge base.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy Content Organization\u003C\u002Fstrong>: Organize knowledge base articles by category, tag, and post format.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Breadcrumb\u003C\u002Fstrong>: Includes a built-in breadcrumb to help your users keep track of where they are.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Templates\u003C\u002Fstrong>: Override default templates with your own to better match your site.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Extendable\u003C\u002Fstrong>: Includes dozens of actions and filters to allow for ultimate customization.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lightweight\u003C\u002Fstrong>: Coded with performance as a priority so it won’t slow down your site.\u003C\u002Fli>\n\u003C\u002Ful>\n","A WordPress knowledge base plugin compatible with almost any theme.",60,6201,100,"2020-11-24T21:42:00.000Z","5.6.17","4.4",[102,80,103,22,104],"help-desk","knowledge-base","wiki","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelppress.zip",{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":114,"downloaded":115,"rating":61,"num_ratings":116,"last_updated":117,"tested_up_to":75,"requires_at_least":118,"requires_php":119,"tags":120,"homepage":124,"download_link":125,"security_score":97,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"knowledgebase-helpdesk","KnowledgeBase with AI ChatBot HelpDesk – KBx","3.7.3","QuantumCloud","https:\u002F\u002Fprofiles.wordpress.org\u002Fquantumcloud\u002F","\u003Ch4>KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in PRO\u003C\u002Fh4>\n\u003Cp>KnowledgeBase with AI ChatBot HelpDesk & more. All in one Live customer support solution with \u003Cstrong>self help\u003C\u002Fstrong> KnowledgeBase & AI powered ChatBot Helpdesk! KBx is an advanced \u003Cstrong>Live Self Help Customer Support\u003C\u002Fstrong> plugin for your business with a floating \u003Cstrong>AI chatbot helpdesk\u003C\u002Fstrong>, glossary and Knowledgebase features all in one. Standard category wise \u003Cstrong>knowledgebase documentation\u003C\u002Fstrong> articles are supported that can also be displayed as alphabetical glossary. Includes the OpenAI \u003Cstrong>ChatGPT AI powered \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fchatbot\u002F\" rel=\"ugc\">Free ChatBot for WordPress Plugin\u003C\u002Fa> WPBot ChatBot\u003C\u002Fstrong> to search your Knowledgebase articles. \u003Cstrong>AI Writing Panel\u003C\u002Fstrong> for the backend.\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>🚀 for \u003Cstrong>Live Chat, Support Ticket, AI Training \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002F\" rel=\"nofollow ugc\">Upgrade to KBx Pro\u003C\u002Fa> now\u003C\u002Fstrong>!\u003Cbr \u002F>\n  🚀 KnowledgeBase X \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Ffree-support\u002F\" rel=\"nofollow ugc\">Support, Bug Report, Feature Requests\u003C\u002Fa> | KnowledgeBase X \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fkbx\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>You can add the Knowledgebase or docs in any of your page with a simple shortcode! It will generate a \u003Cstrong>beautiful, responsive layout\u003C\u002Fstrong> of knowledgebase categories and a powerful AJAX based search box.\u003C\u002Fp>\n\u003Cp>The Knowledgebase Helpdesk lite plugin comes with an \u003Cstrong>AI Chatbot \u003C\u002Fstrong> interface that acts as a one stop helpdesk for your website users. \u003Cstrong>AI ChatBot training\u003C\u002Fstrong> with your website and Knowledgebase data is supported in the \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002F\" rel=\"nofollow ugc\">KnowledgeBase X\u003C\u002Fa> Pro version.\u003C\u002Fp>\n\u003Cp>You can also create an additional \u003Cstrong>Glossary\u003C\u002Fstrong> page with your Knowledgebase articles. This will create an A to Z alphabetical listing of all of your articles.\u003C\u002Fp>\n\u003Cp>You can use the KBx ChatBot as a plug n’ play ChatBot without any technical knowledge at all. Just install it and the ChatBot can chat with the website users, show text responses you created from the WordPress backend, display a small set of FAQs, let users email you for support or leave their phone numbers like a floating HelpDesk or a Conversational Floating Contact bot.\u003C\u002Fp>\n\u003Cp>The ChatBot also searches the KBx articles that you created.\u003C\u002Fp>\n\u003Cp>A knowledge base is an essential resource for various types of websites and organizations, as it provides a centralized repository of information that can help users find answers to their questions quickly. Here are some entities that particularly benefit from having a knowledge base on their website:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Customer Support Services\u003C\u002Fstrong>: Companies that offer products or services often need a knowledgebase to help customers troubleshoot common issues, understand product features, and find step-by-step guides.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Software Companies\u003C\u002Fstrong>: For users, having access to detailed documentation, FAQs, and user guides via a knowledgebase is vital for understanding how to install, use, and troubleshoot software.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Ecommerce Websites\u003C\u002Fstrong>: A knowledge base can provide information on shipping policies, return procedures, account management, and how to use the website, reducing the need for direct customer support interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Educational Institutions\u003C\u002Fstrong>: Universities and online learning platforms can use a knowledgebase to help students with admission processes, course details, technical support, and access to learning resources.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Healthcare Providers\u003C\u002Fstrong>: Hospitals, clinics, and telehealth platforms can offer information on services, appointment scheduling, health resources, and patient portals.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Telecommunication Companies\u003C\u002Fstrong>: These businesses can provide self-help resources for setup guides, service usage, and troubleshooting common connectivity issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Financial Institutions\u003C\u002Fstrong>: Banks and investment firms can offer knowledge bases that explain account types, loan processes, financial planning options, and security tips.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Tech Support and IT Services\u003C\u002Fstrong>: Providing solutions to common technical problems, setup instructions, and system requirements can help reduce the demand on IT support staff.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Non-profits and NGOs\u003C\u002Fstrong>: These organizations can use a knowledge base to share information about their missions, projects, volunteer opportunities, and donation processes.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Membership or Subscription Services\u003C\u002Fstrong>: Offering guidance on membership benefits, subscription management, billing issues, and member-exclusive content can enhance user experience and retention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for Manufacturing Companies\u003C\u002Fstrong>: Providing instructions for product use, maintenance guides, and troubleshooting tips for their products can be invaluable to both customers and partners.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase for HR and Employee Onboarding\u003C\u002Fstrong>: Companies can use an internal knowledge base to help new employees settle in, provide access to company policies, and outline procedures and benefits.\u003C\u002Fp>\n\u003Cp>An effective knowledge base helps organizations streamline customer support, empower users to find information independently, reduce operational costs, and improve overall satisfaction for both external and internal audiences.\u003C\u002Fp>\n\u003Ch4>KnowledgeBase HelpDesk with AI ChatBot Main Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Live Customer Support AI ChatBot with Floating Icon in front end for helpdesk\u003C\u002Fli>\n\u003Cli>Section wise knowledgebase\u003C\u002Fli>\n\u003Cli>Option for users to sort alphabetically, popularity, views\u003C\u002Fli>\n\u003Cli>Article view count (editable by admin)\u003C\u002Fli>\n\u003Cli>Upvote option\u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase slug to set the opening path of the URL of the knowledgebase \u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase Category slug. Each category is a section of the knowledge base. This setting is used when registering the custom category and forms a part of the URL when browsing category archives\u003C\u002Fli>\n\u003Cli>Custom KnowledgeBase Tag slug. Each article can have multiple tags. This setting is used when registering the custom tag and forms a part of the URL when browsing tag archives\u003C\u002Fli>\n\u003Cli>Custom CSS from Knowledge Base settings\u003C\u002Fli>\n\u003Cli>Parent and subcategories are listed the same way\u003C\u002Fli>\n\u003Cli>Alphabetical Glossary (A to Z index of your articles)\u003C\u002Fli>\n\u003Cli>Fully RESPONSIVE and mobile device friendly\u003C\u002Fli>\n\u003Cli>Simple and effective presentation\u003C\u002Fli>\n\u003Cli>Super fast AJAX search, with predictive text\u003C\u002Fli>\n\u003Cli>Sidebar widgets for recent articles and tag cloud\u003C\u002Fli>\n\u003Cli>AI Writing panel and OpenAI playground in the backend for admin to write contents from anywhere\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>KnowledgeBase Free ChatBot Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>ChatBot Supports any languages including RTL\u003C\u002Fli>\n\u003Cli>OpenAI basic module to answer any type of questions\u003C\u002Fli>\n\u003Cli>Create simple text responses easily from your WordPress backend.\u003C\u002Fli>\n\u003Cli>Add hyperlinks in response message content using HTML markup.\u003C\u002Fli>\n\u003Cli>Change all the Chat bot responses from language settings\u003C\u002Fli>\n\u003Cli>Set on which pages the chat bot will display\u003C\u002Fli>\n\u003Cli>Fine tune the ChatBot floating icon position\u003C\u002Fli>\n\u003Cli>Upload Custom Icon\u003C\u002Fli>\n\u003Cli>Built in Intent to Show a List of FAQ or Frequently Asked Questions defined by you\u003C\u002Fli>\n\u003Cli>Built in Intent to Let users email you any question or feedback they may have\u003C\u002Fli>\n\u003Cli>Built in Intent to Let users leave their phone number so you can call them back\u003C\u002Fli>\n\u003Cli>Rearrange the Start Menu\u003C\u002Fli>\n\u003Cli>Option to display Start Menu After Greetings\u003C\u002Fli>\n\u003Cli>Option to open the ChatBot Full Screen in Mobile\u003C\u002Fli>\n\u003Cli>Create Conversational drag and drop forms with a free AddOn\u003C\u002Fli>\n\u003Cli>Integrate with Google’s Dialogflow Agent API to process natural language queries.\u003C\u002Fli>\n\u003Cli>Display text Responses for Intents you created in DialogFlow and machine learning\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>KnowledgeBase X Pro Version Features Highlights\u003C\u002Fh4>\n\u003Cp>The pro version of the KnowledgeBase plugin provides some unique and useful features.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>dynamic sidebar\u003C\u002Fstrong> to display all KnowledgeBase categories and articles. Can be turned on or off globally or just on home page.\u003C\u002Fli>\n\u003Cli>Frequently Asked Questions Accordion Format\u003C\u002Fli>\n\u003Cli>A to Z Glossary using the Same KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>AJAX powered \u003Cstrong>auto complete Search bar\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Export\u003C\u002Fstrong> KnowledgeBaseas CSV\u003C\u002Fli>\n\u003Cli>Import KnowledgeBase articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ask a Question\u003C\u002Fstrong> – allow user to ask a question and suggest possible answer\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Approve\u003C\u002Fstrong> user suggested questions and answers from the back end.\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>Table of Contents\u003C\u002Fstrong> for long KB Articles – automatically turns your h1-h4 headings to table of contents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highlight\u003C\u002Fstrong> parts of an article with special shortcode. Available types: \u003Cstrong>success\u003C\u002Fstrong>, \u003Cstrong>danger\u003C\u002Fstrong>, \u003Cstrong>warning\u003C\u002Fstrong>, \u003Cstrong>info\u003C\u002Fstrong>, \u003Cstrong>light\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Easy, Visual Shortcode Generator with all options\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag\u003C\u002Fstrong> and \u003Cstrong>Drop\u003C\u002Fstrong> Article \u003Cstrong>Sorting\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Drag and Drop Category Reorder\u003C\u002Fli>\n\u003Cli>Attach \u003Cstrong>multiple\u003C\u002Fstrong> files with articles\u003C\u002Fli>\n\u003Cli>Add multiple \u003Cstrong>alternative questions\u003C\u002Fstrong> that is also answered by the same article. This improves search result matching and is very helpful for the users\u003C\u002Fli>\n\u003Cli>Mark a KnowledgeBase Article as \u003Cstrong>Sticky\u003C\u002Fstrong> to always show on top\u003C\u002Fli>\n\u003Cli>Front End Sorting – Menu Order, Alphabetical or Popularity\u003C\u002Fli>\n\u003Cli>\u003Cstrong>User Role based\u003C\u002Fstrong> Permission to View KnowledgeBase Category and Articles\u003C\u002Fli>\n\u003Cli>Show only a \u003Cstrong>single category for FAQ\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Change KnowledgeBase, Category and Tag URL \u003Cstrong>slugs\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Change font colors\u003C\u002Fli>\n\u003Cli>Enable Bread Crumb\u003C\u002Fli>\n\u003Cli>User \u003Cstrong>Upvote\u003C\u002Fstrong>\u002FDownVote option for KnowledgeBase Articles\u003C\u002Fli>\n\u003Cli>Edit UpVote\u002F\u003Cstrong>DownVote\u003C\u002Fstrong> Count\u003C\u002Fli>\n\u003Cli>Editable Article \u003Cstrong>View Count\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Enable\u002FDisable WordPress Commenting in Articles\u003C\u002Fli>\n\u003Cli>Custom \u003Cstrong>Templating\u003C\u002Fstrong> Support – design your own custom template for \u003Cstrong>Archive\u003C\u002Fstrong>, \u003Cstrong>Articles\u003C\u002Fstrong>,\u003Cstrong> Article Search\u003C\u002Fstrong> & \u003Cstrong>Article Detail\u003C\u002Fstrong> page\u003C\u002Fli>\n\u003Cli>Upload custom category image\u003C\u002Fli>\n\u003Cli>Add category descriptions\u003C\u002Fli>\n\u003Cli>Sidebar \u003Cstrong>widget\u003C\u002Fstrong> for Most Popular Articles\u003C\u002Fli>\n\u003Cli>Sidebar widget for \u003Cstrong>Tag Cloud\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Tabbed widget for the main KnowledgeBase shortcode to display Sticky, Most Visited and Recent Articles\u003C\u002Fli>\n\u003Cli>Knowledgebase slug, Category slug and Tag slug\u003C\u002Fli>\n\u003Cli>Default article sorting option\u003C\u002Fli>\n\u003Cli>Front end article sorting drop down\u003C\u002Fli>\n\u003Cli>Show \u003Cstrong>Sticky\u003C\u002Fstrong>, \u003Cstrong>Popular\u003C\u002Fstrong>, \u003Cstrong>Recent\u003C\u002Fstrong> Article Tabs at the top or bottom of the Categories\u003C\u002Fli>\n\u003Cli>Turn on or off Sticky, Popular, Recent Article Tabs individually\u003C\u002Fli>\n\u003Cli>Customize colors\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable \u003Cstrong>Breadcrumb\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Enable Related Articles\u003C\u002Fli>\n\u003Cli>Enable Comments on Article\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Statistics\u003C\u002Fstrong> – Search Terms, View, Popular Articles, Upvotes\u003C\u002Fli>\n\u003Cli>Floating \u003Cstrong>Search Box\u003C\u002Fstrong>. OR \u003Cstrong>ChatBot\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How to train AI with your KnowledgeBase and website data using KBx ChatBot\u003C\u002Fh4>\n\u003Cp>You can train an OpenAI model for the ChatBot with your data using one of the two methods (requires WPBot Pro Professional or Master License): Fine Tuning or GPT Assistant\u003C\u002Fp>\n\u003Cp>We suggest using GPT Assistant as this is easier, quicker, and more flexible. Our ChatBot for WordPress WPBot allows you to easily generate a JSON file containing all your website data that you can upload to your GPT Assistant. Here is a guideline for \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fkbx\u002Fknowledgebase\u002Fhow-to-train-ai-with-your-website-data-using-chatbot\u002F\" rel=\"nofollow ugc\">How to train AI with your website data using KBx ChatBot\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>KnowledgeBase X AI ChatBot Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>🚀 With the \u003Cstrong>KnowledgeBase HelpDesk Pro Version\u003C\u002Fstrong> you can Power up your Knowledgebase HelpDesk with an \u003Cstrong>AI Powered ChatBot\u003C\u002Fstrong>. The Knowledgebase X Pro version HelpDesk is fully integrated with OpenAI ChatGPT or Google’s DialogFlow AI, Machine Learning and NLP engine. Build a robust self-service support system easily and & reduce Live customer support time and effort significantly with KnowledgeBase X Pro and its AI powered HelpDesk ChatBot.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>\u003Cstrong>Interactions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Create simple \u003Cstrong>text responses\u003C\u002Fstrong> easily from your WordPress backend.\u003C\u002Fli>\n\u003Cli>Create \u003Cstrong>FAQ area\u003C\u002Fstrong> with multiple questions and answers with Categories (supports html)\u003C\u002Fli>\n\u003Cli>Send \u003Cstrong>eMail\u003C\u002Fstrong>, \u003Cstrong>Call Me Back\u003C\u002Fstrong> & \u003Cstrong>Feedback\u003C\u002Fstrong> Collection\u003C\u002Fli>\n\u003Cli>Collect \u003Cstrong>User eMail \u003C\u002Fstrong>for \u003Cstrong>newsletter Subscription\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Add \u003Cstrong>video in Support area\u003C\u002Fstrong> just by pasting Youtube link\u003C\u002Fli>\n\u003Cli>Option to \u003Cstrong>Skip Greeting\u003C\u002Fstrong> and Asking Name and eMail\u003C\u002Fli>\n\u003Cli>Option to show the ChatBot for Logged in users only\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>OpenAI ChatGPT Integration\u003C\u002Fstrong>\u003Cbr \u002F>\n* Integrate with OpenAI so the WPBot can answer any questions\u003Cbr \u002F>\n* Train and Fine Tune OpenAI ChatGPT\u003Cbr \u002F>\n* Fine tune with your Knowledgebase articles and Website data (pages, posts, knowledgebase and custom post types)\u003Cbr \u002F>\n* GPT Assistant support. Upload ChatBot Generated Website data, PDF  or any document to train ChatGPT\u003Cbr \u002F>\n* Generate and Upload website contents as JSON file to your GPT Assistant for AI training\u003Cbr \u002F>\n* OpenAI Content Writer and AI Content Generatror\u003Cbr \u002F>\n* Open AI Image Generator\u003C\u002Fp>\n\u003Cp>\u003Cstrong>DialogFlow Integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Full integration with Google Artificial Intelligence, Machine Learning or \u003Cstrong>AI Engine DialogFlow\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>DialogFlow ES – Essential\u003C\u002Fstrong> and \u003Cstrong>DialogFlow CX\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Use DialogFlow CX as \u003Cstrong>visual workflow builder\u003C\u002Fstrong> to create conversations that are easier to design, \u003Cstrong>enhance\u003C\u002Fstrong>, and maintain.\u003C\u002Fli>\n\u003Cli>Supports \u003Cstrong>Rich Message Response & Card Responses\u003C\u002Fstrong> from Dialogflow as FaceBook messenger app\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sample DialogFlow Agent \u003C\u002Fstrong>for \u003Cstrong>quick import\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Interactive Forms\u003C\u002Fstrong>\u003Cbr \u002F>\nExtend the Start Menu with the \u003Cstrong>powerful Conversational Forms\u003C\u002Fstrong>. It is a visual,\u003Cstrong> drag and drop\u003C\u002Fstrong> form builder. You can create:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Conditional \u003Cstrong>Menu Driven Conversations\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Standard Contact Forms\u003C\u002Fli>\n\u003Cli>Job \u003Cstrong>Application Forms\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Lead Capture\u003C\u002Fstrong> Forms\u003C\u002Fli>\n\u003Cli>Various types of \u003Cstrong>Calculators\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Feedback \u003Cstrong>Survey\u003C\u002Fstrong> Forms etc.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Language Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Works with \u003Cstrong>any language\u003C\u002Fstrong> (multi language support is available with KBx Pro Master license).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Language Center t\u003C\u002Fstrong>o edit and change every WPBot responses, System languages, stop words and info messages!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>RTL support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi Language support. Multilingual chatbot for international customers \u003C\u002Fstrong> \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Embedding Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Embed code to use the ChatBot\u003C\u002Fstrong> on any other websites including static HTML website\u003C\u002Fli>\n\u003Cli>\u003Cstrong> Widget Shortcode\u003C\u002Fstrong> to show the ChatBot on a page or post instead of Floating icon\u003C\u002Fli>\n\u003Cli>Shortcode for \u003Cstrong>Click to Chat\u003C\u002Fstrong> Button with the possibility to \u003Cstrong>Trigger Specific Intent\u003C\u002Fstrong> (\u003Cstrong>forms\u003C\u002Fstrong> etc.) on a page or post\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Misc. Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Persistent chat history\u003C\u002Fstrong> over user session on website\u003C\u002Fli>\n\u003Cli>Option to \u003Cstrong>Disable persistent chat history\u003C\u002Fstrong> (Chat history is reset in every page)\u003C\u002Fli>\n\u003Cli>Remember chat history in browser local storage and \u003Cstrong>greet returning users\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Option to Open pages in new or same window from search results\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR\u003C\u002Fstrong> compliance (message with link to Privacy page)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Schedule day and time when WPBot will run\u003C\u002Fstrong>. Make WPBot work with other Live chat software.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Priority Support\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Useful \u003Ca href=\"https:\u002F\u002Fturbopowers.com\u002Fwpbot-modules\u002F\" rel=\"nofollow ugc\">ChatBot Modules\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live Customer Chat\u003C\u002Fstrong> module\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Support Ticket\u003C\u002Fstrong> module \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversational Forms\u003C\u002Fstrong> pro module \u003C\u002Fli>\n\u003Cli>Chat \u003Cstrong>Sessions & Histories\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>FacebBook \u003Cstrong>Messenger\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>WhatApp WPBot\u003C\u002Fstrong> Integration through Twilio\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Extended Search\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>White Label ChatBot\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mailing List\u003C\u002Fstrong> Integration \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Extended\u003C\u002Fstrong> UI (2 additional templates)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Settings Import\u002FExport\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi Language support. Multilingual chatbot for international customers \u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Simple text Response\u003C\u002Fstrong>s Pro \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Woocommerce\u003C\u002Fstrong> \u003C\u002Fli>\n\u003Cli>\u003Cstrong>Telegram Bot\u003C\u002Fstrong> \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How to Use KnowledgeBase HelpDesk\u003C\u002Fh4>\n\u003Cp>Please check the plugin’s Help page for details.\u003C\u002Fp>\n\u003Ch3>Use\u003C\u002Fh3>\n\u003Col>\n\u003Cli>After activating the plugin, create a new page or post. In the body section write the shortcode \u003C\u002Fli>\n\u003Cli>Save the page\u002Fpost and check the page in front end. .\u003C\u002Fli>\n\u003C\u002Fol>\n","KnowledgeBase with AI CHATBOT HelpDesk. Complete Self Help Customer Support System. Live chat and Support ticket in pro",50,21458,14,"2026-02-16T13:10:00.000Z","4.7","5.6",[121,122,80,22,123],"chatbot","customer-support","live-support","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fknowledgebase-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowledgebase-helpdesk.3.7.3.zip",{"slug":127,"name":128,"version":129,"author":130,"author_profile":131,"description":132,"short_description":133,"active_installs":114,"downloaded":134,"rating":97,"num_ratings":135,"last_updated":136,"tested_up_to":137,"requires_at_least":138,"requires_php":18,"tags":139,"homepage":18,"download_link":141,"security_score":26,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"minerva-knowledge-base-lite","MinervaKB Lite","1.0","KonstruktStudio","https:\u002F\u002Fprofiles.wordpress.org\u002Falexme\u002F","\u003Ch3>WordPress Knowledge Base plugin\u003C\u002Fh3>\n\u003Cp>MinervaKB is flexible and powerful WordPress knowledge base plugin. It helps you to create a simple, yet powerful helpdesk or FAQ solution. You can add articles, organise them into topics and build a home page with AJAX live search for your customers to find their answers quickly. Use box or list layout with predefined design and styles. Dedicated search results page is also present. Using plugin as opposed to dedicated knowledge base theme also helps SEO of your main site greatly, as you don’t need to move your help content to subdomain.\u003C\u002Fp>\n\u003Cp>You can check the demo here: \u003Ca href=\"http:\u002F\u002Fdemo-lite.minerva-kb.com\u002F\" title=\"Knowledge base for WordPress\" rel=\"nofollow ugc\">Minerva Knowledge Base Lite demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>MinervaKB Lite key features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Powerful, yet easy to use\u003C\u002Fli>\n\u003Cli>Fast live AJAX search\u003C\u002Fli>\n\u003Cli>Beautiful design\u003C\u002Fli>\n\u003Cli>Unlimited articles and topics\u003C\u002Fli>\n\u003Cli>Drag n drop topic selection on home page\u003C\u002Fli>\n\u003Cli>List and box view\u003C\u002Fli>\n\u003Cli>Font Awesome icons selector for articles and topics\u003C\u002Fli>\n\u003Cli>Fully responsive\u003C\u002Fli>\n\u003Cli>Intuitive options panel\u003C\u002Fli>\n\u003Cli>Estimated reading time in articles\u003C\u002Fli>\n\u003Cli>Views count in articles\u003C\u002Fli>\n\u003Cli>Dynamic breadcrumbs\u003C\u002Fli>\n\u003Cli>Customizeable URL slugs (via post type setting)\u003C\u002Fli>\n\u003Cli>Recent topics and articles widgets\u003C\u002Fli>\n\u003Cli>Nested topics support\u003C\u002Fli>\n\u003Cli>Dedicated sidebars for home, topics, tags, search results page and articles pages\u003C\u002Fli>\n\u003Cli>Easy localisation from options panel\u003C\u002Fli>\n\u003Cli>Uses custom post types, so your content is not locked to plugin\u003C\u002Fli>\n\u003Cli>Developer friendly – lots of actions in templates\u003C\u002Fli>\n\u003Cli>Styles options\u003C\u002Fli>\n\u003Cli>Quick, tested on many commercial sites and with many different themes\u003C\u002Fli>\n\u003Cli>Clean code \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Plugin is developer-friendly. We use many actions in templates and you can even copy template files to your theme and override plugin templates! To do so, create minerva-kb folder in the root of your theme and copy files from plugins\u002Fminervakb\u002Flib\u002Ftemplates there. But this is optional, as you can modify templates via actions.\u003C\u002Fp>\n\u003Cp>In case you need to use this plugin in language other than English, no localisation plugin or additional effort is required, as all the strings used on client-side are available to edit in options panel.\u003C\u002Fp>\n\u003Cp>We tested MinervaKB Lite on many free and premium themes and it works surprisingly well with most of them. So it should work with any theme coded according to WordPress standards and respecting WordPress template hierarchy.\u003C\u002Fp>\n\u003Cp>If you like this plugin and find it useful, you really should check the PRO version at \u003Ca href=\"https:\u002F\u002Fwww.minerva-kb.com\u002F\" title=\"Knowledge base for WordPress with Analytics\" rel=\"nofollow ugc\">MinervaKB – Knowledge base for WordPress with Analytics\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>It has all the features of Lite plus:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built-in Analytics dashboard\u003C\u002Fli>\n\u003Cli>7 beautiful search themes\u003C\u002Fli>\n\u003Cli>Articles ratings and feedback\u003C\u002Fli>\n\u003Cli>KB home page builder\u003C\u002Fli>\n\u003Cli>Dynamic table of contents in articles with ScrollSpy\u003C\u002Fli>\n\u003Cli>Content restriction by user role\u003C\u002Fli>\n\u003Cli>Related articles\u003C\u002Fli>\n\u003Cli>Articles drag-n-drop reorder\u003C\u002Fli>\n\u003Cli>Extended styles and typography options\u003C\u002Fli>\n\u003Cli>Dynamic topics (most liked, most viewed, recent)\u003C\u002Fli>\n\u003Cli>Custom settings for each topic, such as images, colors and icons\u003C\u002Fli>\n\u003Cli>Content shortcodes, like tip, related links, warning and others\u003C\u002Fli>\n\u003Cli>Search on article and topic pages\u003C\u002Fli>\n\u003Cli>Options, options and more options. You can configure almost everything from options panel\u003C\u002Fli>\n\u003Cli>Google Analytics integration\u003C\u002Fli>\n\u003Cli>Professional quick support\u003C\u002Fli>\n\u003Cli>Regular updates and bugfixes\u003C\u002Fli>\n\u003Cli>…many more\u003C\u002Fli>\n\u003C\u002Ful>\n","MinervaKB Lite is a fully responsive knowledge base plugin for WordPress with live search.",3007,2,"2017-03-17T06:08:00.000Z","4.7.32","3.5",[140,80,103,22,104],"faq","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fminerva-knowledge-base-lite.zip",{"attackSurface":143,"codeSignals":175,"taintFlows":198,"riskAssessment":199,"analyzedAt":205},{"hooks":144,"ajaxHandlers":171,"restRoutes":172,"shortcodes":173,"cronEvents":174,"entryPointCount":27,"unprotectedCount":27},[145,151,154,158,161,166],{"type":146,"name":147,"callback":148,"file":149,"line":150},"action","admin_menu","update_post_type_redirect","functions.php",42,{"type":146,"name":147,"callback":152,"file":149,"line":153},"add_settings_page",43,{"type":146,"name":155,"callback":156,"file":149,"line":157},"admin_init","register_settings",44,{"type":146,"name":147,"callback":159,"file":149,"line":160},"register_articles_menu",46,{"type":162,"name":163,"callback":164,"file":149,"line":165},"filter","get_the_excerpt","custom_excerpt",48,{"type":146,"name":167,"callback":168,"file":169,"line":170},"init","wpclientref_init","wp-client-reference.php",41,[],[],[],[],{"dangerousFunctions":176,"sqlUsage":177,"outputEscaping":179,"fileOperations":27,"externalRequests":27,"nonceChecks":27,"capabilityChecks":27,"bundledLibraries":197},[],{"prepared":27,"raw":27,"locations":178},[],{"escaped":180,"rawEcho":181,"locations":182},3,5,[183,187,190,192,195],{"file":184,"line":185,"context":186},"views\\admin-options.php",17,"raw output",{"file":188,"line":189,"context":186},"views\\front.php",11,{"file":188,"line":191,"context":186},22,{"file":193,"line":194,"context":186},"views\\sidebar.php",18,{"file":196,"line":116,"context":186},"views\\single.php",[],[],{"summary":200,"deductions":201},"The \"wp-client-reference\" v0.42 plugin exhibits a strong security posture based on the provided static analysis.  The absence of known vulnerabilities, critical taint flows, dangerous functions, and external HTTP requests is highly positive. Furthermore, the plugin demonstrates good practices by exclusively using prepared statements for SQL queries and having a seemingly limited attack surface, with no identified AJAX handlers, REST API routes, shortcodes, or cron events that are unprotected.\n\nHowever, a significant concern arises from the output escaping. With 8 total outputs and only 38% properly escaped, there is a substantial risk of Cross-Site Scripting (XSS) vulnerabilities. This means sensitive user data or plugin functionality could be exploited through improperly sanitized output displayed to users. The lack of nonce and capability checks, while potentially acceptable given the analysis showing no unprotected entry points, still represents a missed opportunity for robust authorization and integrity checks, especially if the attack surface were to expand in future versions.\n\nIn conclusion, while the plugin has a clean vulnerability history and avoids many common pitfalls like raw SQL and dangerous functions, the poor output escaping represents a critical weakness. This aspect needs immediate attention to prevent potential XSS exploits. The plugin's strengths lie in its clean history and use of prepared statements, but the unescaped output is a clear and present danger.",[202],{"reason":203,"points":204},"Poor output escaping detected",8,"2026-03-16T23:55:14.134Z",{"wat":207,"direct":216},{"assetPaths":208,"generatorPatterns":211,"scriptPaths":212,"versionParams":213},[209,210],"\u002Fwp-content\u002Fplugins\u002Fwp-client-reference\u002Fviews\u002Fadmin-options.js","\u002Fwp-content\u002Fplugins\u002Fwp-client-reference\u002Fcss\u002Fadmin-options.css",[],[209],[214,215],"wp-client-reference\u002Fcss\u002Fadmin-options.css?ver=","wp-client-reference\u002Fviews\u002Fadmin-options.js?ver=",{"cssClasses":217,"htmlComments":219,"htmlAttributes":220,"restEndpoints":221,"jsGlobals":222,"shortcodeOutput":223},[218],"wpclientref-settings",[],[],[],[],[]]