[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fcJJQ5AfVxmaD1u_wQdp1crwo3rxd_lHPI4X_j7udf50":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":22,"download_link":23,"security_score":24,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26,"vulnerabilities":27,"developer":28,"crawl_stats":25,"alternatives":35,"analysis":153,"fingerprints":205},"we-stand-with-ukraine-banner","Stand with Ukraine Banner","1.0.8","qstudio","https:\u002F\u002Fprofiles.wordpress.org\u002Fqlstudio\u002F","\u003Cp>Version 1 is very basic – a banner with a flag and a link to donate.\u003C\u002Fp>\n\u003Cp>If there is a skilled UI designer with a few hours to spare, it would be great to improve the design and perhaps offer an alternative version also – please reach out to discuss this.\u003C\u002Fp>\n\u003Cp>Future plans:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Translation .po\u002F.mo files\u003C\u002Fli>\n\u003Cli>Admin screen option to control\n\u003Cul>\n\u003Cli>Select banner designs ( for example horizontal \u002F corner triangle )\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>Template editor\u003C\u002Fli>\n\u003Cli>Block option to include banner\u003C\u002Fli>\n\u003Cli>Central list of donation sources, managed from API call\u003C\u002Fli>\n\u003C\u002Ful>\n","Stand with Ukraine Banner Plugin for WordPress.org",0,1297,"2022-03-09T08:57:00.000Z","5.9.13","4.8","7.0",[18,19,20,21],"anner","plugin","support","ukraine","https:\u002F\u002Fgithub.com\u002Fqstudio\u002Fwordpress-plugin-stand-with-ukraine","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwe-stand-with-ukraine-banner.1.0.8.zip",85,null,"2026-03-15T15:16:48.613Z",[],{"slug":29,"display_name":7,"profile_url":8,"plugin_count":30,"total_installs":31,"avg_security_score":24,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},"qlstudio",4,7470,30,84,"2026-04-04T11:27:23.155Z",[36,62,88,113,133],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":48,"tested_up_to":49,"requires_at_least":50,"requires_php":51,"tags":52,"homepage":58,"download_link":59,"security_score":60,"vuln_count":30,"unpatched_count":11,"last_vuln_date":61,"fetched_at":26},"real-cookie-banner","Real Cookie Banner: GDPR & ePrivacy Cookie Consent","5.2.14","devowl.io GmbH","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevowl\u002F","\u003Cp>\u003Cstrong>Cookie Banner and Consent Management for your WordPress website – easy to be legally compliant\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Obtain GDPR (also known as DSGVO, RGPD, RODO, AVG) and ePrivacy Directive (implemented in national law as TDDDG\u002FTTDSG, LOPD-GDD, DTA, TLA, LEK, E-com Act) compliant consents. \u003Cstrong>Find services, cookies etc. and fill all legal information in your cookie banner.\u003C\u002Fstrong> More than just a cookie notice! Cookie plugin designed specifically for WordPress websites to simplify setup.\u003C\u002Fp>\n\u003Cp>Real Cookie Banner is a cookie and consent management plugin. \u003Cstrong>Obtain consent to load services and set cookies for your visitors in accordance with the GDPR and ePrivacy Directive.\u003C\u002Fstrong> In addition, content blockers help you to be compliant even if your theme, plugin or content loads styles, scripts or iframes that would transfer personal data. \u003Cstrong>Start now with our guided-configuration and avoid legal risks!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>➤ \u003Cstrong>Scan your website\u003C\u002Fstrong> and discover services that require consent!\u003C\u002Fp>\n\u003Cp>\u003Cem>Whether the use of the plugin leads to legally compliant data processing largely depends on whether the plugin is configured correctly for your use case. You yourself are responsible for a correct configuration.\u003C\u002Fem>\u003C\u002Fp>\n\u003Ch3>Free Sandbox\u003C\u002Fh3>\n\u003Cp>You want to try Real Cookie Banner before installing? \u003Cstrong>Take a free sandbox\u003C\u002Fstrong> and play around!\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ftry.devowl.io\u002F?product=RCB\" rel=\"nofollow ugc\">\u003Cstrong>Create a free sandbox\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Features of the cookie plugin\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Consent Management:\u003C\u002Fstrong> You can use Real Cookie Banner to store all technical and legal information about services and cookies to obtain informed consents. You can use 160+ service templates and 130+ content blocker templates to quickly and securely provide all the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Content Blocker:\u003C\u002Fstrong> Themes, plugins and co. usually load scripts, styles and content that transfer personal data and set cookies before you have the consent of your visitors. You usually cannot control this by yourself. Content blockers make sure that these features are only executed after you have obtained consent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Customize design:\u003C\u002Fstrong> You can design the cookie banner according to your wishes. 20+ design templates and 200+ options give you the flexibility to customize the cookie banner perfectly to your needs. From colors and effects to texts, you can unleash your creativity! All changes are displayed in a live preview.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Guided configuration:\u003C\u002Fstrong> After installation, the checklist will guide you through all steps to be able to set up Real Cookie Banner in a legally compliant manner. We also explain the legalities of features and the legal consequences if you change settings. So, you can quickly and safely set up your cookie banner!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Documentation of consents:\u003C\u002Fstrong> According to the GDPR, you have to prove that a visitor has consented to cookies and processing of personal data if he or she doubts this. We document consent completely and make it possible to trace the origin of the consent afterwards. You are on the safe side even in the worst case!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Native in WordPress:\u003C\u002Fstrong> Real Cookie Banner is a cookie plugin specially designed for WordPress. It is fully installed in your WordPress as a native plugin. All consents are processed and stored on your server. Nothing is downloaded from a cloud in your visitor’s browser, which avoids further legal issues.\u003C\u002Fp>\n\u003Cp>You want a list of all features? \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fwordpress-real-cookie-banner\u002F#all-features\" rel=\"nofollow ugc\">\u003Cem>Check it out on our website!\u003C\u002Fem>\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Supported Languages\u003C\u002Fh3>\n\u003Cp>Real Cookie Banner is \u003Cstrong>localized in all 17 languages that are most commonly spoken in the EU.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>The plugin has been translated by humans into English, German (informal and formal), French, Italian, Spanish, Portuguese, Polish, Dutch (informal and formal), Czech, Danish, Swedish, Norwegian Bokmål, Finnish, Greek, Romanian, Hungarian, Slovak, Slovenian and Croatian. Texts in service templates and content blockers templates are partly machine-translated and will be revised by humans in the future.\u003C\u002Fp>\n\u003Ch3>All Features of Real Cookie Banner\u003C\u002Fh3>\n\u003Cp>\u003Cem>Some of the features listed below are only available in the \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fgo\u002Freal-cookie-banner?source=wordpress-org-description\" rel=\"nofollow ugc\">PRO version of Real Cookie Banner\u003C\u002Fa>. They are marked with an asterisk.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Beginner-friendly\u003C\u002Fstrong> \u003Cem>\u002F\u002F solution for the cookie hassle – for everyone\u003C\u002Fem>\u003Cbr \u002F>\nExperience effortless setup with guided configurations, extensive localizations and translations, comprehensive website scanning, a free version with essential features, easy-to-follow compliance checklists, and dedicated human support for all your cookie management needs.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Consent Management\u003C\u002Fstrong> \u003Cem>\u002F\u002F we take care of compliant consents\u003C\u002Fem>\u003Cbr \u002F>\nBe able to obtain consents in compliance with GDPR and ePrivacy Directive through robust consent handling, detailed technical specifications, youth protection features, proactive notifications as soon as new consent must be obtained, privacy-compliant CDN usage, 160+ service templates*, execution of opt-in and opt-out scripts per service, consent to data processing in insecure third countries, automatic cookie policy generation*, organized service groups, accessible legal links, and respectful handling of “Do Not Track” header.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Documentation\u003C\u002Fstrong> \u003Cem>\u002F\u002F truly fully documented consents\u003C\u002Fem>\u003Cbr \u002F>\nKeep proper documentation of consent obtained, stored efficiently in your WordPress database, insightful consent statistics, and automatic compliance with the obligation to provide evidence in accordance with the GDPR.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Content Blocker\u003C\u002Fstrong> \u003Cem>\u002F\u002F load services only with consent\u003C\u002Fem>\u003Cbr \u002F>\nBlocking scripts and content with precision until consent has been given, including fonts and URLs, providing visual content replacements, enabling smart URL and style blocking, with custom element blocking automating video playback post-consent, supporting lazy loading for faster pages. Each content blocker is associated with one or more services. With it, content is automatically unblocked when consent is given in the cookie banner.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Design\u003C\u002Fstrong> \u003Cem>\u002F\u002F always fits perfectly into your website\u003C\u002Fem>\u003Cbr \u002F>\nCustomize your cookie banner effortlessly with over 200 design options*, enjoy a preview of design and text changes, and choose from more than 20 stylish design presets* to ensure your banner matches perfectly your website’s design.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Accessibility\u003C\u002Fstrong> \u003Cem>\u002F\u002F accessible for everyone on your website\u003C\u002Fem>\u003Cbr \u002F>\nProvide an inclusive user experience by complying with the European Accessibility Act and WCAG 2.2 Level AA standards, supported by an accessibility score feature to ensure all design settings meet legal and user-friendly requirements.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Transparency and Consent Framework (TCF)\u003C\u002Fstrong> \u003Cem>\u002F\u002F obtain standardized consents\u003C\u002Fem>\u003Cbr \u002F>\nObtain standardized consent collection with full TCF compatibility*, user-friendly configuration interfaces, and Google-certified compliance, ensuring seamless integration with AdSense and compliance to the latest industry standards.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Google Consent Mode\u003C\u002Fstrong> \u003Cem>\u002F\u002F obtain consents according to Digital Market Act\u003C\u002Fem>\u003Cbr \u002F>\nComply with the Digital Market Act by integrating Google Consent Mode*, offering explicit consent options, and ensuring smooth integration with Google Tag Manager for efficient consent-based tag management.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Special Features\u003C\u002Fstrong> \u003Cem>\u002F\u002F made for professional users\u003C\u002Fem>\u003Cbr \u002F>\nOptimize user experience with geo-restriction for targeted cookie banners*, support for popular Google Tag Manager and Matomo Tag Manager*, and streamlined consent forwarding across multiple websites*, making it ideal for professional and international use.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Technical\u003C\u002Fstrong> \u003Cem>\u002F\u002F perfection in detail – for WordPress\u003C\u002Fem>\u003Cbr \u002F>\nBenefit from advanced technical features including multilingual support for WPML, Polylang, TranslatePress and Weglot, automatic deletion of 1st-party cookies, easy import\u002Fexport of settings, native WordPress integration, automatic cache flushing for many page caching plugins\u002Fsystems, WordPress multisite compatibility, Anti-Ad-Blocker mechanisms, and a comprehensive API for developers to extend functionality.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fwordpress-real-cookie-banner\u002F#all-features\" rel=\"nofollow ugc\">\u003Cstrong>You find a list of all features with comprehensive details on our website!\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Templates & Compatibility\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Real Cookie Banner can be used to collect consent for almost any tools, plugins and services in your WordPress website.\u003C\u002Fstrong> You can easily store the necessary legal and technical information for informed consent in a service and content blocker of the consent management.\u003C\u002Fp>\n\u003Cp>We have verified that major Google and Facebook services, YouTube, Vimeo or Matomo as well as popular WordPress plugins like Elementor, Jetpack, WooCommerce, Wordfence or Contact Form 7 and many more are compatible.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>The PRO Version of Real Cookie Banner comes with 160+ service templates and 130+ content blocker templates.\u003C\u002Fstrong> These templates save you a lot of time by giving you all the relevant legal and technical information for a service to use it in accordance with the ePrivacy Directive and GDPR. Check out the \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fgo\u002Freal-cookie-banner?source=wordpress-org-description#templates\" rel=\"nofollow ugc\">complete list of all services with templates\u003C\u002Fa> on our website.\u003C\u002Fp>\n\u003Ch3>Developer Friendly\u003C\u002Fh3>\n\u003Cp>You are a developer and want to write an add-on for Real Cookie Banner or make your plugin compatible with our cookie plugin? We are happy to help you!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>WordPress actions & filters and REST API\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Have a look at the \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fwordpress-real-cookie-banner\u002Fdeveloper-api\u002F\" rel=\"nofollow ugc\">API documentation\u003C\u002Fa> on our website to learn more about how to write code that uses functions of Real Cookie Banner.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Free Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>We like to work with other WordPress developers. If you need assistants to use our product for your code projects or make your WordPress plugin compatible with Real Cookie Banner, just \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fsupport\u002F\" rel=\"nofollow ugc\">open a support ticket\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Get the PRO version of Real Cookie Banner\u003C\u002Fh3>\n\u003Cp>You will download the free version of this plugin, which contains \u003Cstrong>all core functions that allow you to load services and set cookies according to the GDPR and ePrivacy Directive.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Our PRO version offers even more useful features and many service and content blocker templates, which not only make the cookie banner more flexible, but also save you a lot of time to set up the cookie banner in compliance with the law. \u003Ca href=\"https:\u002F\u002Fdevowl.io\u002Fgo\u002Freal-cookie-banner?source=wordpress-org-description\" rel=\"nofollow ugc\">\u003Cstrong>Learn more about the PRO version.\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n","Obtain GDPR (DSGVO\u002FRGPD) and ePrivacy Directive (TDDDG\u002FTTDSG, LOPD-GDD, DTA) compliant consents in your cookie banner. More than just a cookie notice!",100000,12909695,98,482,"2026-02-05T13:03:00.000Z","6.9.4","5.9","7.4.0",[53,54,55,56,57],"cookie-banner","cookie-consent","cookie-plugin","eprivacy","gdpr","https:\u002F\u002Fdevowl.io\u002Fwordpress-real-cookie-banner\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Freal-cookie-banner.5.2.14.zip",95,"2025-10-23 00:00:00",{"slug":63,"name":64,"version":65,"author":66,"author_profile":67,"description":68,"short_description":69,"active_installs":70,"downloaded":71,"rating":72,"num_ratings":73,"last_updated":74,"tested_up_to":49,"requires_at_least":75,"requires_php":76,"tags":77,"homepage":83,"download_link":84,"security_score":85,"vuln_count":86,"unpatched_count":11,"last_vuln_date":87,"fetched_at":26},"fluent-support","Fluent Support – Helpdesk & Customer Support Ticket System","2.0.6","Shahjahan Jewel","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechjewel\u002F","\u003Ch4>Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress\u003C\u002Fh4>\n\u003Cp>Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FCqkgrF7JG5k?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>🔗 Official Website Link: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002F\" rel=\"nofollow ugc\">Official Website\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Join Our FB Community: \u003Ca href=\"https:\u002F\u002Ffacebook.com\u002Fgroups\u002Ffluentsupport\" rel=\"nofollow ugc\">FluentSupport Facebook Group\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Official 5 Minutes Guide: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002Ffluent-support-101\u002F\" rel=\"nofollow ugc\">Getting started in 5 minutes\u003C\u002Fa>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F29NRuKkVSSI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Your Self-hosted Customer Support Desk in WordPress\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffluentsupport.com\" rel=\"nofollow ugc\">Fluent Support\u003C\u002Fa> is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users.\u003C\u002Fp>\n\u003Cp>Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites.\u003C\u002Fp>\n\u003Cp>Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk.\u003C\u002Fp>\n\u003Cp>From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket.\u003C\u002Fp>\n\u003Cp>Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data.\u003C\u002Fp>\n\u003Ch4>Support FEATURES Every Business Needs\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>All-in-One Customer Support Solution\u003C\u002Fstrong>\u003Cbr \u002F>\nWith Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System.\u003C\u002Fli>\n\u003Cli>Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management.\u003C\u002Fli>\n\u003Cli>Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go.\u003C\u002Fli>\n\u003Cli>Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. \u003Cstrong>We don’t believe in Add-ons.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Customer Support Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nYour customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users.\u003C\u002Fp>\n\u003Cp>We’ve made \u003Cstrong>design improvements\u003C\u002Fstrong> and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Segmentation and Reporting\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products.\u003C\u002Fli>\n\u003Cli>Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support.\u003C\u002Fli>\n\u003Cli>Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention.\u003C\u002Fli>\n\u003Cli>Admin\u002FSupport Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through.\u003C\u002Fli>\n\u003Cli>Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes.\u003C\u002Fli>\n\u003Cli>Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>AI-Powered Customer Support (PRO)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate AI-crafted responses for efficiency.\u003C\u002Fli>\n\u003Cli>Choose Responses from suggested drafts.\u003C\u002Fli>\n\u003Cli>Customize prompts and fine-tune replies to match your brand’s voice.\u003C\u002Fli>\n\u003Cli>Quickly summarize messages to understand queries faster.\u003C\u002Fli>\n\u003Cli>Analyze the message tone to respond appropriately.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎉 Out-of-the-box Productivity Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom Automated and Manual workflows\u003C\u002Fli>\n\u003Cli>Send a response to multiple support tickets at once. Very useful for similar queries.\u003C\u002Fli>\n\u003Cli>Close support tickets by filtering tickets that are older than 20 days (as an example).\u003C\u002Fli>\n\u003Cli>Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control.\u003C\u002Fli>\n\u003Cli>Quickly edit a customer’s info from the ticket page or add a note for later usage.\u003C\u002Fli>\n\u003Cli>Get notified when multiple agents are engaging the same ticket.\u003C\u002Fli>\n\u003Cli>Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues.\u003C\u002Fli>\n\u003Cli>Mention agents to specific tickets to get the right people involved.\u003C\u002Fli>\n\u003Cli>GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time.\u003C\u002Fli>\n\u003Cli>Manual Time Tracking for tracking time spent on tickets and premium support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built for Speed & Productivity\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress.\u003C\u002Fp>\n\u003Cp>For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Fully Self-hosted and Open Source\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom dashboards\u003C\u002Fli>\n\u003Cli>Fully customizable ticket forms\u003C\u002Fli>\n\u003Cli>Host support portal on \u003Cstrong>headless\u003C\u002Fstrong> subdomain\u003C\u002Fli>\n\u003Cli>Setup custom self-managed email parser\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Fully GDPR Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Modern. Powerful. Super Fast\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built with VueJS and REST API as a Single-page Application.\u003C\u002Fli>\n\u003Cli>Fast-loading, lean interface so anyone can use it without any learning curve.\u003C\u002Fli>\n\u003Cli>Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance.\u003C\u002Fli>\n\u003Cli>Separate DB Tables, and it doesn’t affect your WordPress page speed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Seamless Integrations & Features (Pro)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support features and integrations that will help your business –\u003C\u002Fp>\n\u003Ch4>Seamless e-commerce support with WooCommerce & EDD:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Let your customers open a support ticket against an order so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your customers select a store product for the query.\u003C\u002Fli>\n\u003Cli>View your customer’s orders and purchase history from a ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Membership Support with WordPress Membership Plugins\u003C\u002Fh4>\n\u003Cp>If you have a membership site with Restrict Content Pro \u002F Paid Membership Pro \u002F Wishlist Member then we got your covered.\u003Cbr \u002F>\nWhen you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your members open a support ticket so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View your customer’s membership history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Make your Learning Management System more interactive\u003C\u002Fh4>\n\u003Cp>If you have a LMS site running on LearnDash \u002F LifterLMS \u002F TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your learners open a support ticket so you know exactly what they want to know.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View learning history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core BuddyPress\u002FBuddyBoss Support\u003C\u002Fh4>\n\u003Cp>With BuddyPress\u002FBuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview.\u003C\u002Fp>\n\u003Cp>So you can \u003Cstrong>ALWAYS\u003C\u002Fstrong> respond with the right message!\u003C\u002Fp>\n\u003Ch4>Automate Smartly and Do More in Less Time\u003C\u002Fh4>\n\u003Cp>With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with\u003Cbr \u002F>\n* Add internal notes\u003Cbr \u002F>\n* Set ticket priority\u003Cbr \u002F>\n* Assign appropriate support agents automatically\u003C\u002Fp>\n\u003Cp>With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click.\u003C\u002Fp>\n\u003Ch4>Migrate From Other Support Plugins\u003C\u002Fh4>\n\u003Cp>If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes.\u003C\u002Fp>\n\u003Ch4> Migrate From Awesome Support – WordPress HelpDesk & Support Plugin\u003C\u002Fh4>\n\u003Cp>For Awesome Support   users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the Awesome Support migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take few minutes depends on your support tickets size\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete Awesome Support Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support Dashboard.\u003C\u002Fli>\n\u003Cli>Resolve away!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Migrate From SupportCandy – Helpdesk & Support Ticket System\u003C\u002Fh4>\n\u003Cp>For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below,\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the SupportCandy migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take up to a few minutes depending on your support ticket size and volume in SupportCandy.\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete SupportCandy Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support plugin.\u003C\u002Fli>\n\u003Cli>Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reviews by WordPress Experts\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP0S5RKkSOhc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=980&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMrgbYAY9E9s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FtTyvYHK8hcA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FHxiJ6zLpbw8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FqncHY5GsVIU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Other Plugins By The Same Team\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-crm\u002F\" rel=\"ugc\">FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentform\u002F\" rel=\"ugc\">Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-tables\u002F\" rel=\"ugc\">Ninja Tables – Easiest Data Table Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-charts\u002F\" rel=\"ugc\">Ninja Charts – WordPress Charts and Graphs Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-payment-form\u002F\" rel=\"ugc\">Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentforms-pdf\u002F\" rel=\"ugc\">PDF Generator For Fluent Forms – The Contact Form Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-smtp\u002F\" rel=\"ugc\">FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Fluent Support is an open source project. You can view the full sources (unminified JS) and  contribute to the project on GitHub: https:\u002F\u002Fgithub.com\u002FWPManageNinja\u002Ffluent-support\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to several external services for various functionalities.\u003C\u002Fp>\n\u003Ch4>Spam Protection Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google reCAPTCHA\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity.\u003Cbr \u002F>\nIt sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled.\u003Cbr \u002F>\nThis service is provided by Google: \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Migration Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Zendesk API (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers.\u003Cbr \u002F>\nData exchanged includes Zendesk API credentials, ticket data, user details, and attachments.\u003Cbr \u002F>\nThis service is provided by Zendesk: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fcustomers-partners\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-notice\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Help Scout API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments.\u003Cbr \u002F>\nData exchanged includes Help Scout API access token, conversation data, customer details, and attachments.\u003Cbr \u002F>\nThis service is provided by Help Scout: \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Freshdesk API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments.\u003Cbr \u002F>\nData exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history.\u003Cbr \u002F>\nThis service is provided by Freshdesk: \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>JSHelpdesk Integration (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin.\u003Cbr \u002F>\nData accessed includes local server files, ticket data, and customer information — all processed within your own server environment.\u003Cbr \u002F>\nNo external service connection is made for this integration.\u003C\u002Fp>\n\u003Ch4>Local Migration Tools\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Awesome Support and SupportCandy\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin includes migration tools for Awesome Support and SupportCandy plugins.\u003Cbr \u002F>\nThese tools access ticket and customer data directly from your WordPress database and perform all operations locally.\u003Cbr \u002F>\nNo external connections are established, and all processing occurs within your own server.\u003C\u002Fp>\n","Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.",10000,251222,90,62,"2026-03-06T13:22:00.000Z","5.6","7.4",[78,79,80,81,82],"customer-support-plugin","helpdesk","support-plugin","support-ticket","wordpress-support-ticket","https:\u002F\u002Ffluentsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffluent-support.2.0.6.zip",89,7,"2026-01-05 00:00:00",{"slug":89,"name":90,"version":91,"author":92,"author_profile":93,"description":94,"short_description":95,"active_installs":70,"downloaded":96,"rating":97,"num_ratings":98,"last_updated":99,"tested_up_to":100,"requires_at_least":101,"requires_php":102,"tags":103,"homepage":109,"download_link":110,"security_score":24,"vuln_count":111,"unpatched_count":11,"last_vuln_date":112,"fetched_at":26},"zopim-live-chat","Zendesk Chat","1.4.18","zendesk_official","https:\u002F\u002Fprofiles.wordpress.org\u002Fzendesk_official\u002F","\u003Cp>Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.\u003C\u002Fp>\n\u003Cp>Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F50s13fKKhGo?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Mobile Optimized:\u003C\u002Fstrong> Your customers can chat with you from any device using our mobile optimized chat widget\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Proactive Chat:\u003C\u002Fstrong> Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Analytics:\u003C\u002Fstrong> Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>What makes Zendesk Chat the best choice for live chat?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>We’re the most popular live chat provider in the world – loved by over 150,000 businesses\u003C\u002Fli>\n\u003Cli>A simple and highly customizable chat widget to complement your website and taste\u003C\u002Fli>\n\u003Cli>User friendly dashboard lets you monitor visitor activity and manage chats\u003C\u002Fli>\n\u003Cli>24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com\u002Fchat)\u003C\u002Fli>\n\u003Cli>Available in over 40 languages\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Some Geeky Facts\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).\u003C\u002Fli>\n\u003Cli>Average uptime is 99.8%.\u003C\u002Fli>\n\u003Cli>HTML5 dashboard\u003C\u002Fli>\n\u003Cli>iPhone, Android, and BlackBerry apps\u003C\u002Fli>\n\u003Cli>Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Should you need any assistance, feel free to chat with our customer advocates on https:\u002F\u002Fwww.zendesk.com\u002Fchat or email us at chat@zendesk.com\u003C\u002Fp>\n\u003Cp>What are you waiting for? Download Zendesk Chat plugin now and \u003Ca href=\"https:\u002F\u002Faccount.zopim.com\u002F?aref=MjUxMjY4:1TeORR:9SP1e-iPTuAVXROJA6UU5seC8x4&visit_id=6ffe00ec3cfc11e2b5ab22000a1db8fa&utm_source=wpdirectory&utm_medium=link&utm_campaign=wp%2Bsignup#signup\" rel=\"nofollow ugc\">sign up here\u003C\u002Fa> for a free account!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>See languages available, lovingly translated by Zendesk Chat users (in alphabetical order)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Usage\u003C\u002Fh3>\n\u003Cp>After enabling the plug in, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.\u003C\u002Fp>\n","Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th &hellip;",1343197,80,27,"2020-08-20T06:59:00.000Z","5.5.18","3.1","",[104,105,106,107,108],"chat","chat-online","contact-plugin","contact-us","customer-support","http:\u002F\u002Fwww.zendesk.com\u002Fchat?iref=wp_plugin","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzopim-live-chat.zip",1,"2013-02-18 00:00:00",{"slug":114,"name":115,"version":116,"author":117,"author_profile":118,"description":119,"short_description":120,"active_installs":121,"downloaded":122,"rating":11,"num_ratings":11,"last_updated":123,"tested_up_to":49,"requires_at_least":75,"requires_php":76,"tags":124,"homepage":130,"download_link":131,"security_score":132,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26},"classified-listing-toolkits","Classified Listing Toolkits","1.2.4","RadiusTheme","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechlabpro1\u002F","\u003Cp>We launched Classified Listing Toolkits, which features several Elementor widgets and Divi modules to help you elegantly display listings in diverse layouts.\u003C\u002Fp>\n\u003Cp>This plugin is an extension of the \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fclassified-listing\u002F\" rel=\"ugc\">Classified Listing – Classified ads & Business Directory Plugin\u003C\u002Fa>\u003C\u002Fstrong>, adding additional flexibility and customization options across multiple page builders.\u003C\u002Fp>\n\u003Cp>When you use this Toolkits with our \u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwww.radiustheme.com\u002Fdownloads\u002Fclassified-listing-elementor-builder\u002F\" rel=\"nofollow ugc\">Archive & Single Page Builder\u003C\u002Fa>\u003C\u002Fstrong> pro addon, you can easily build professional archive and single pages inside Gutenberg, Elementor, and Divi editors and on your directory websites.\u003C\u002Fp>\n\u003Ch3>Elementor Widgets\u003C\u002Fh3>\n\u003Cp>Let’s learn about each Elementor widget you’ll get with Classified Listing Toolkits:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Listing Category:\u003C\u002Fstrong> The Listing Category widget lets you display listing categories in 2 different styles. This widget helps you display listings by a specific category. Plus, you can showcase ad count, listing description, and other things.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Category Slider:\u003C\u002Fstrong> The Category Slider lets you include the listing category in a slider with 2 layout styles. This widget also offers settings to control the category limit, listing count, category description, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Single Location:\u003C\u002Fstrong> Single Location helps you display a particular location and its ad count in different layouts. It also has settings to customize its appearance and control the ad count and link visibility.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>All Locations:\u003C\u002Fstrong> This widget allows you to display all listing locations in grid or list format. It also lets you show each location’s ad count and reorder locations by title, ID, date, or other elements.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Showcase:\u003C\u002Fstrong> It enables you to display the listings in grid or list format, and each format has multiple layouts! This widget has some settings to let you select column number, number of ads, category, and location, and display ads as you wish.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Slider:\u003C\u002Fstrong> This widget helps you showcase listings in a slider with several styles. It also has settings to control diverse listing options, such as the number of listings displayed, show or hide listing content, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Header Buttons:\u003C\u002Fstrong> This widget helps you add some buttons like \u003Cstrong>‘Compare,’ ‘Favourites,’ ‘Chat,’ ‘My Account,’\u003C\u002Fstrong> and more at the top of the page to ensure easy navigation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search Form:\u003C\u002Fstrong> As you can guess from the title, the Search Form widget allows you to include a search form in a page. It has different search form styles and settings to present the search form uniquely.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search Form—Sortable [Pro]:\u003C\u002Fstrong> This widget works the same as the Search Form widget but has some extra features. You can include or exclude search form fields, customize the search button text, add an icon, and do much more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pricing Table:\u003C\u002Fstrong> The Pricing Table widget allows you to include a stunning pricing table in diverse styles. Not only this, but it also lets you insert your checkout page link into a CTA button inside the pricing table.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Store:\u003C\u002Fstrong> This widget helps you display listing stores on a page in grid and list layouts. It also has settings to control content visibility, items per page, pagination, etc.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Divi Modules\u003C\u002Fh3>\n\u003Cp>Take a look at all the Divi modules that Classified Listing Toolkits offers:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Listing Categories:\u003C\u002Fstrong> The Listing Categories element allows you to showcase listing categories on your preferred page using the Divi editor. It also has settings to control column number, content visibility, and other options.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Location:\u003C\u002Fstrong> This Divi element, powered by Classified Listing, enables you to showcase all listing locations with their ad counts. It also lets you determine the column number, show or hide description, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Single Location:\u003C\u002Fstrong> Use this element to exhibit a particular listing location with its listing count. You can also use it to work on content visibility and include a link to your preferred page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listings Grid:\u003C\u002Fstrong> This Divi element lets you display listings in grid format with diverse grid styles. It also enables you to showcase listings by their types and categories. You can work on other settings, such as determining listings per page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listings List:\u003C\u002Fstrong> Display ads in list format and help users easily navigate listings. This element has several list layouts to let you professionally showcase ads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listings Slider:\u003C\u002Fstrong> This element showcases listings in a slider using one of several slider layouts. You can control slider functionality and enhance your ads’ visual appeal.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Search Form:\u003C\u002Fstrong> The Listing Search Form element helps you add a powerful search form to a page. You get to present a search form with diverse styles attractively.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Listing Store:\u003C\u002Fstrong> This Divi element enables you to present listing stores in either grid or list layouts. It also has options to help you set the post number, show or hide store pagination, and so on.\u003C\u002Fli>\n\u003C\u002Ful>\n","Enhance your Classified Listing plugin with Elementor, Divi support. Seamlessly create and manage listings using intuitive widgets, and elements.",4000,23832,"2026-02-18T08:00:00.000Z",[125,126,127,128,129],"classified-listing","divi","elementor","listing-plugin","wordpress-builder-support","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fclassified-listing-toolkits\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fclassified-listing-toolkits.1.2.4.zip",100,{"slug":134,"name":135,"version":136,"author":137,"author_profile":138,"description":139,"short_description":140,"active_installs":141,"downloaded":142,"rating":132,"num_ratings":143,"last_updated":144,"tested_up_to":49,"requires_at_least":145,"requires_php":76,"tags":146,"homepage":149,"download_link":150,"security_score":151,"vuln_count":86,"unpatched_count":11,"last_vuln_date":152,"fetched_at":26},"majestic-support","Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin","1.1.2","Majestic Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fahmadmj\u002F","\u003Cp>Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers’ support experience. This plugin generates and manages support tickets online, offering innovative features such as email piping, unlimited agents, customizable reply responses, invoicing history, and file attachment options.\u003C\u002Fp>\n\u003Cp>👉 \u003Ca href=\"http:\u002F\u002Fdemo.majesticsupport.com\u002F\" rel=\"nofollow ugc\">View Demo\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fchannel\u002FUCdEoePgwPrWaxJ__eA6vLIA\" rel=\"nofollow ugc\">Watch Videos\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fsupport\u002F\" rel=\"nofollow ugc\">Support\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002F\" rel=\"nofollow ugc\">Plugin Homepage\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8zdTsKbgeYE?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>This plugin is particularly useful because customers can easily submit tickets from your website’s front end without needing to register. In addition, the administrator can create and complete tasks on behalf of users, streamlining the support process. Furthermore, you have complete control over the plugin’s support form customization, allowing you to display any relevant information to customers. Lastly, customers can attach files to their support tickets, ensuring that all necessary information is available to address their concerns.\u003C\u002Fp>\n\u003Ch4>Translations\u003C\u002Fh4>\n\u003Cp>Majestic Support is available in English, Arabic (العربية), German(Deutsch), Spanish(Español), French(Français), Italian(Italiano), Dutch(Nederlands), Polish(Polski), Brazilian Portuguese(Português do Brasil), Russian(Русский), Czech(Čeština), Greek(Ελληνικά), Indonesian(Bahasa Indonesia), Japanese(日本語), Swedish(Svenska), Thai(ไทย), Turkish(Türkçe), Cinese(简体中文), Malaysian(Bahasa Melayu), Korean(한국어), Romanian(Română) and Filipino(Tagalog)\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features Of Majestic Support\u003C\u002Fstrong>:\u003Cbr \u002F>\nKey features that make Majestic Support stand out from the rest include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Users on the front end can create tickets\u003C\u002Fli>\n\u003Cli>Ticket-specific smart reply answers that can be modified\u003C\u002Fli>\n\u003Cli>Allows you to place support icons in a variety of places on your website.\u003C\u002Fli>\n\u003Cli>Tickets can be made by administrators and agents on behalf of users\u003C\u002Fli>\n\u003Cli>You can manage an unlimited number of agents in the base version\u003C\u002Fli>\n\u003Cli>Users may request to have their data removed, and administrators may delete or anonymize it\u003C\u002Fli>\n\u003Cli>The base version does not impose ticket limitations\u003C\u002Fli>\n\u003Cli>Several attachments can be uploaded by a user, agent, or administrator while creating a ticket or replying to a ticket\u003C\u002Fli>\n\u003Cli>Manage an unlimited number of tickets and create an unlimited number of agent profiles\u003C\u002Fli>\n\u003Cli>Agent performance reports will provide you with valuable insights into the performance of your support system\u003C\u002Fli>\n\u003Cli>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>THE PLUGIN’S KEY FREE VERSION FEATURES THAT MAKE IT MAJESTIC:\u003C\u002Fh3>\n\u003Cp>There are many top-notch help desk plugins for WordPress, but Majestic Support stands out as the most practical one. This is because its basic free version provides several following enhancements over competing solutions.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Replies To New Tickets\u003C\u002Fstrong>\u003Cbr \u002F>\nIn response to new tickets, the Smart Reply functionality allows you to automatically search for and provide relevant responses back to the user. When a new ticket is received, Majestic Support will perform a search and suggest quick and relevant responses to a customer query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fields Manager\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin allows you to create customized support forms by adding custom fields. An admin can add, edit, rename, publish, unpublish, and require or unrequire fields for users and visitors. Additionally, you can also change the display order of the fields, like where you want to show the fields on the support form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Fields\u003C\u002Fstrong>\u003Cbr \u002F>\nExtra fields are sometimes required; this is no problem. Majestic Support offers 12+ custom fields (text field, dropdown, checkbox, radio button, text area, dependent fields, admin only, date, email, upload file, multi-select, and T&C ).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Themes\u003C\u002Fstrong>\u003Cbr \u002F>\nThemes make our site more beautiful and eye-catching. The plugin is flexible and easy to use, it can integrate seamlessly with any WordPress theme, so it can be used right away. With this feature, you can also change the plugin’s colors from seven preset color themes with different color palettes.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Support To Everyone\u003C\u002Fstrong>\u003Cbr \u002F>\nBoth free and paid users can access Majestic Support; user-friendly support is also available in the form of video support. The plugin explains nearly all of its Majestic features through video tutorials.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>System Log\u003C\u002Fstrong>\u003Cbr \u002F>\nAs an admin, you’d like to know everything that happened on the system. With the system log, you will know everything about tickets, from when they arrived at your help desk to how an agent reacted to them and what happened next.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Slugs\u003C\u002Fstrong>\u003Cbr \u002F>\nMake the web address unique according to your needs for identifying a particular page on a website in an easy-to-read form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>MORE FEATURES WITH THE FREE VERSION\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Front-end Tickets\u003C\u002Fstrong>: Users can create tickets from the front end.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor\u002FGuest Tickets\u003C\u002Fstrong>: Often users do not want to create an account to open a support ticket. Guest tickets are a very important feature and it is free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Tickets\u003C\u002Fstrong>: There are not any limits on tickets in the base version.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Agents\u003C\u002Fstrong>: The system support unlimited agents in the admin area in the base version.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Support Icon\u003C\u002Fstrong>: This is very important to show the support icon on your site, Majestic Support offers a support icon for the front end with various position options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Create Ticket for Users\u003C\u002Fstrong>: Admin\u002Fagent can create a ticket on behalf of any user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>GDPR\u003C\u002Fstrong>: Majestic Support is fully compatible with GDPR law and can be easily configured to show GDPR-related information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Erase Data Requests\u003C\u002Fstrong>: Users can ask to erase their data and the admin has the option to delete or anonymize their data.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multiple Attachments\u003C\u002Fstrong>: User\u002Fagent\u002Fadmin can upload multiple attachments in ticket creation and ticket replies\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attachment Size and Type\u003C\u002Fstrong>: Admin can control ticket attachments by their size and extension type.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Filters and Sorting\u003C\u002Fstrong>: The system offers powerful filters for both user and admin to search tickets with sorting options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Priorities\u003C\u002Fstrong>: Priority associated with the ticket defines the importance, and the system highlights the priorities with an admin-defined different color on the ticket listing and ticket detail page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Departments\u003C\u002Fstrong>: Create departments that relate to the various business units in your organization. It will be sales, support, and billing, you can create any department in the admin panel. The user will select a department when he creates the ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Ticket Status\u003C\u002Fstrong>: Show the ticket status message and different colors to highlight it.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Notification\u003C\u002Fstrong>: The system sends an email notification to the user, agents, and admin in different actions i.e new ticket, reply, close ticket, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Edit Ticket\u003C\u002Fstrong>: Admin\u002Fagent can edit any ticket at any time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Registration\u003C\u002Fstrong>: The system offers a beautiful registration form to register a new user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Login Form\u003C\u002Fstrong>: The system has its login form to log in to the user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Captcha\u002FReCaptcha\u003C\u002Fstrong>: Another exciting feature. The system offers its captcha and googles Recaptcha to stop spamming.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Thank you Message for Visitor\u003C\u002Fstrong>: Admin can add a special message for the visitor, a message will show after the successful ticket submission.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>HTML Editor\u003C\u002Fstrong>: HTML editor for ticket summary, ticket reply, notes, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Term & Conditions\u003C\u002Fstrong>: Admin can add Terms & Conditions on the ticket submission page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Themes\u003C\u002Fstrong>: Themes make our site more beautiful and eye catchy. By using this feature, you can change your plugin colors or can select colors from seven preset color themes with different color palettes.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Templates\u003C\u002Fstrong>: Majestic Support offers full power to the admin, the admin can edit any email template in the HTML editor. The system includes beautiful predefined email templates.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Message for new ticket\u003C\u002Fstrong>: This is an important feature in that the admin shows a message\u002Finstruction (any message in Text Editor) on the ticket submission form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Admin\u002FAgent Only\u003C\u002Fstrong>: This field is visible to the admin and agent only.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hide Agent\u002FAdmin Info\u003C\u002Fstrong>: Admin can hide agent information like email, and name from the user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Configuration\u003C\u002Fstrong>: Another admin power is the system offering enable\u002Fdisable action base email notifications like ticket reply, close ticket, change priority, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strength & Flexibility\u003C\u002Fstrong>: Majestic Support is built using WordPress best practices both on the front end and the back end. This results in an efficient, robust, and intuitive plugin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy to Use:\u003C\u002Fstrong> The ticket system builds based on the latest style. You will find it very easy to use.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>RTL ready\u003C\u002Fstrong>: Majestic Support also supports RTL languages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fully Responsive\u003C\u002Fstrong>: Majestic Support work on all type of devices including smartphones, tablets, laptops, and desktops. Layouts auto-adjust according to devices.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>System Errors\u003C\u002Fstrong>: The system record every error and shows it in the admin area.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hide\u002FShow Menu\u003C\u002Fstrong>: In configurations, administrators can hide or show Majestic Support for any menu item.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Translation\u003C\u002Fstrong>: Majestic Support is multi-language and has over 35 translations available.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pagination\u003C\u002Fstrong>: On the configurations page, the administrator can specify one record per page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Majestic Support has reported on\u003C\u002Fstrong>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>Get a summary of tickets handled by every staff member\u003C\u002Fli>\n\u003Cli>Get a detailed report of tickets handled by every staff member\u003C\u002Fli>\n\u003Cli>Get a detailed report of tickets created by every user\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by status\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by priorities\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by departments\u003C\u002Fli>\n\u003Cli>Get a summary of tickets created by the channel\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FYDYnagRWyEU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>PREMIUM EXTENTIONS\u003C\u002Fh3>\n\u003Cp>In addition to providing a thorough overview of your support tickets, the plugin offers several handy premium features that make them easier to manage.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Agents\u003C\u002Fa> – Agents assist users connected to the support system and play a crucial role in the help desk. By adding this add-on, you may add more agents and give them different permissions to make it easier for users to take action on their tickets. Additionally, agents can create, delete, close, and perform any other action given to them by the admin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fagent-auto-assignment\u002F\" rel=\"nofollow ugc\">Agent Auto Assign\u003C\u002Fa> – Ticket auto-assignment is a simple but critical process in the handling and closing of help desk tickets. When auto-assign is enabled, the ticket is assigned to an appropriate agent based on the rules.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmultiple-ticket-forms\u002F\" rel=\"nofollow ugc\">Multi Forms\u003C\u002Fa> – By using this multi-form functionality, admins, agents, and users, as well as visitors with the necessary permissions, can create different ticket forms to accommodate various request types based on user roles.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Email Piping\u003C\u002Fa> – From the comfort of an email account, create tickets or reply to them. For example, you could offer your clients a special email address like support@yourdomain.com. The emails received in this email will be converted to tickets. The add-on also contains built-in options to control how to manage responses to tickets that have been closed, unrecognized email addresses, and much more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmerge-tickets\u002F\" rel=\"nofollow ugc\">Merge Tickets\u003C\u002Fa> – Hundreds of tickets have been submitted for assistance, some of which may be on the same topic and have similar questions. To provide support for each ticket with the same topic would be a waste of time. With this add-on, you can merge any of the two tickets or more with the same topic and query and provide support.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – This feature gives your tickets an additional layer of security so that users can safely enter passwords and other sensitive credentials onto the tickets.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fpaid-support\u002F\" rel=\"nofollow ugc\">Paid Support\u003C\u002Fa> – For using your support services, charge users. Create subscriptions based on duration, such as a monthly membership, or the number of tickets, like 10 tickets per month, or charge for each ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ftime-tracking\u002F\" rel=\"nofollow ugc\">Time Tracking\u003C\u002Fa> – Track the time spent on tickets in the most precise manner while also providing client and agent-level reporting. Keep a manual record of the time invested in each ticket response.  When the ticket is open in the agent’s browser track the time with a single click, and stop the time tracking with one click once the agent has finished with the ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-overdue\u002F\" rel=\"nofollow ugc\">Ticket Overdue\u003C\u002Fa> – An “overdue ticket” is one that has not been resolved or has not been responded to in a timely manner. By adding this add-on, you can set auto-overdue tickets, overdue by priority, and cron job overdue.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fexport-tickets\u002F\" rel=\"nofollow ugc\">Export\u003C\u002Fa> – Exports are used to keep data on the local system. By adding this add-on, you can export any of the ticket data, like ticket detail, ticket history, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-history\u002F\" rel=\"nofollow ugc\">Ticket History\u003C\u002Fa> – As an admin, you’d like to know everything that happened on a ticket, from when it arrived at your help desk to how an agent reacted to it and what happened next. So, with the ticket history extension, you can see a summary of all the activities that have taken place on a ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fauto-close-ticket\u002F\" rel=\"nofollow ugc\">Ticket Auto Close\u003C\u002Fa> – Automatic ticket closure reduces your effort to close the ticket manually. By enabling the add-on, tickets will be automatically closed after a set period or pre-defined rules, as determined by the administrator. While a ticket is open, it can also be closed based on the agent’s response.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ffeedback\u002F\" rel=\"nofollow ugc\">Feedback\u003C\u002Fa> – By adding this add-on, you can get feedback from your users to enhance the quality of your services. This add-on allows you to automatically collect feedback responses that rate your agent’s performance on a ticket. This add-on sends a feedback link after a ticket is closed. The user will click on a survey link and fill out the survey form on your website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fhelptopic\u002F\" rel=\"nofollow ugc\">Help Topic\u003C\u002Fa> – The Help Topic is used to assist the end user in locating the desired area where they want to get instant support. By adding this add-on, you can add multiple help topics with different names to help your customers more easily.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Finternal-note\u002F\" rel=\"nofollow ugc\">Private Note\u003C\u002Fa> – Add notes to tickets that are only visible to agents and administrators.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fknowledge-base\u002F\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa> – With this add-on, you can add several knowledge bases and group solutions into various categories to better serve users. Knowledge bases are typically used to respond to basic customer inquiries.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fcanned-responses\u002F\" rel=\"nofollow ugc\">Canned Response\u003C\u002Fa> – Predetermined answers to typical inquiries are referred to as canned answers. Instead of constantly typing the same response or pasting it from another source, the agent can insert a premade response that is activated by keystrokes or from a drop-down menu by adding this add-on.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmax-tickets\u002F\" rel=\"nofollow ugc\">Max Tickets\u003C\u002Fa> – The Help Desk usually offers unlimited tickets, which can cause huge traffic and gradually affect support services. The administrator can limit the user to creating a certain number of tickets by installing this add-on. The user can only create a certain number of tickets, which is set by the administrator. Admin can also limit the number of tickets that agents can open at once.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fuser-options\u002F\" rel=\"nofollow ugc\">User Options\u003C\u002Fa> – User options allow adding Google Re-Captcha or Majestic Support Re-Captcha to the registration form. Furthermore, users can register according to the roles defined by the admin, such as subscriber, author, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-actions\u002F\" rel=\"nofollow ugc\">Ticket Actions\u003C\u002Fa> – With the basic version, limited options are available for every ticket, like create, edit, and delete. But with the ticket action extension, you can get more options like print ticket, lock ticket, make a ticket in progress, and change the ticket priority.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fannouncement\u002F\" rel=\"nofollow ugc\">Announcements\u003C\u002Fa> – Keep your customers updated on the latest trends. With this add-on, make unlimited announcements against various categories to explore information associated with the help desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fdownloads\u002F\" rel=\"nofollow ugc\">Downloads\u003C\u002Fa> – Both the admin and agent can create unlimited downloads and attach multiple files to support their site; even more, both can also add downloads category-wise. A download can only be added by an agent with the admin’s permission.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ffaq\u002F\" rel=\"nofollow ugc\">FAQ\u003C\u002Fa> – Add unlimited FAQs to answer all the basic  &hellip;\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n","Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.",2000,90231,8,"2025-12-19T05:45:00.000Z","5.5",[108,79,147,80,148],"support-desk","ticket-system","https:\u002F\u002Fwww.majesticsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fmajestic-support.1.1.2.zip",87,"2025-06-12 00:00:00",{"attackSurface":154,"codeSignals":160,"taintFlows":190,"riskAssessment":191,"analyzedAt":204},{"hooks":155,"ajaxHandlers":156,"restRoutes":157,"shortcodes":158,"cronEvents":159,"entryPointCount":11,"unprotectedCount":11},[],[],[],[],[],{"dangerousFunctions":161,"sqlUsage":162,"outputEscaping":168,"fileOperations":11,"externalRequests":11,"nonceChecks":11,"capabilityChecks":11,"bundledLibraries":189},[],{"prepared":11,"raw":111,"locations":163},[164],{"file":165,"line":166,"context":167},"uninstall.php",23,"$wpdb->get_col() with variable interpolation",{"escaped":11,"rawEcho":143,"locations":169},[170,174,176,178,180,182,184,186],{"file":171,"line":172,"context":173},"library\\admin\\option.php",79,"raw output",{"file":171,"line":175,"context":173},106,{"file":171,"line":177,"context":173},155,{"file":171,"line":179,"context":173},156,{"file":171,"line":181,"context":173},157,{"file":171,"line":183,"context":173},165,{"file":171,"line":185,"context":173},171,{"file":187,"line":188,"context":173},"library\\theme\\render.php",66,[],[],{"summary":192,"deductions":193},"The 'we-stand-with-ukraine-banner' plugin, in version 1.0.8, exhibits a mixed security posture.  On the positive side, the static analysis reveals a remarkably small attack surface with no identified AJAX handlers, REST API routes, shortcodes, or cron events, and importantly, no unprotected entry points.  Furthermore, there are no identified dangerous functions, file operations, external HTTP requests, or bundled libraries, which are generally good indicators of secure coding practices.\n\nHowever, the plugin presents significant concerns regarding data sanitization and SQL query handling.  All identified SQL queries are executed without prepared statements, which is a critical vulnerability that could lead to SQL injection if any user-supplied data is incorporated into these queries.  Additionally, a concerning 0% of the identified output operations are properly escaped. This lack of output escaping opens the door to Cross-Site Scripting (XSS) vulnerabilities, allowing attackers to inject malicious scripts into the site's content. The absence of taint analysis results is notable but doesn't negate the existing risks from raw SQL and unescaped output.\n\nThe plugin's vulnerability history is clean, with no known CVEs or past vulnerabilities. While this is a positive sign, it should not be viewed as a guarantee of current security, especially given the significant issues identified in the static analysis. The lack of past vulnerabilities might simply reflect that the plugin hasn't been a prominent target or that past vulnerabilities haven't been publicly disclosed. In conclusion, the plugin has a strong defense against direct entry point attacks but is critically weak in handling data safely, posing substantial risks of SQL injection and XSS.",[194,197,199,202],{"reason":195,"points":196},"All SQL queries are unescaped",10,{"reason":198,"points":143},"No output properly escaped",{"reason":200,"points":201},"No capability checks",5,{"reason":203,"points":201},"No nonce checks","2026-03-17T06:51:07.034Z",{"wat":206,"direct":211},{"assetPaths":207,"generatorPatterns":208,"scriptPaths":209,"versionParams":210},[],[],[],[],{"cssClasses":212,"htmlComments":217,"htmlAttributes":218,"restEndpoints":219,"jsGlobals":220,"shortcodeOutput":221},[213,214,215,216],"qswu-banner","qswu-message","qswu-actions","qswu-actions a.btn",[],[],[],[],[]]