UseResponse Live Chat Security & Risk Analysis

wordpress.org/plugins/useresponse-live-chat

Communicate via most popular messengers (Live Chat, Facebook Messenger, WhatsApp, Skype, Telegram, Viber, Email) right from your site.

0 active installs v1.0 PHP 5.2.4+ WP 4.9+ Updated Mar 25, 2019
chatchat-for-supportchat-for-websitehelpdesklivechat
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is UseResponse Live Chat Safe to Use in 2026?

Generally Safe

Score 85/100

UseResponse Live Chat has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 7yr ago
Risk Assessment

The useresponse-live-chat plugin version 1.0 exhibits a concerning security posture despite having no recorded vulnerabilities or direct indications of critical code flaws in the static analysis. The absence of any registered entry points (AJAX handlers, REST API routes, shortcodes, cron events) is a positive sign for a reduced attack surface. Furthermore, the lack of dangerous functions, file operations, and external HTTP requests are also good indicators of secure coding practices in those areas. However, the critical weakness lies in the complete lack of output escaping (0% properly escaped). This means any data processed by the plugin and displayed to users could be vulnerable to cross-site scripting (XSS) attacks if the data itself is not inherently safe. The plugin also has zero capability checks, suggesting that access control might be entirely reliant on other WordPress mechanisms or is non-existent for its functionality. The vulnerability history being clean is a positive sign, but it doesn't mitigate the immediate risks identified in the code analysis, particularly the unescaped output. The plugin appears to have strong potential for safe internal operations, but a critical deficiency in output handling presents a significant risk.

Key Concerns

  • 0% properly escaped output
  • 0 capability checks
Vulnerabilities
None known

UseResponse Live Chat Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Version History

UseResponse Live Chat Release Timeline

No version history available.
Code Analysis
Analyzed Mar 17, 2026

UseResponse Live Chat Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
4
0 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

0% escaped4 total outputs
Attack Surface

UseResponse Live Chat Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 3
actionadmin_menuuseresponse-live-chat.php:10
actionadmin_inituseresponse-live-chat.php:70
actionwp_footeruseresponse-live-chat.php:85
Maintenance & Trust

UseResponse Live Chat Maintenance & Trust

Maintenance Signals

WordPress version tested5.1.22
Last updatedMar 25, 2019
PHP min version5.2.4
Downloads1K

Community Trust

Rating100/100
Number of ratings1
Active installs0
Developer Profile

UseResponse Live Chat Developer Profile

useresponse

2 plugins · 0 total installs

84
trust score
Avg Security Score
85/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect UseResponse Live Chat

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/useresponse-live-chat/ur_ico.png/wp-content/plugins/useresponse-live-chat/ur_logo.png/wp-content/plugins/useresponse-live-chat/sources.png
Script Paths
//help.useresponse.com/public/sdk/chat-

HTML / DOM Fingerprints

CSS Classes
wrap
JS Globals
document._fpu_
FAQ

Frequently Asked Questions about UseResponse Live Chat