[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f88IVgxJmwG3Bfxe93jJ95FfAfb7hl5wAROe8uQ9oG7A":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":13,"tags":16,"homepage":13,"download_link":22,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":25,"vulnerabilities":26,"developer":27,"crawl_stats":24,"alternatives":34,"analysis":137,"fingerprints":417},"tickethub","TicketHub","1.0.2","mondula2016","https:\u002F\u002Fprofiles.wordpress.org\u002Fmondula2016\u002F","\u003Cp>A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.\u003Cbr \u002F>\nParticularly well-suited to ensure transparent support for software applications.\u003Cbr \u002F>\nThe plugin offers a built-in logic for ticket management, changelog documentation, FAQs,\u003Cbr \u002F>\nWith this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cp>Integrated Ticketsystem with unlimited number of Tickets\u003Cbr \u002F>\nIndividualize Ticketnumbers – set ticket pre- and postfixes\u003Cbr \u002F>\nUser-based Ticket management\u003Cbr \u002F>\nIntegrated Ticket Filter (Status, Typ, Archive)\u003Cbr \u002F>\nTicket grouping using tags\u003Cbr \u002F>\nUnlimited Numbers of Agents\u003Cbr \u002F>\nEasy integration of Documentations in several Formats\u003Cbr \u002F>\nEasy expandable Formulary for Tickets\u003Cbr \u002F>\nUnlimited tags\u003Cbr \u002F>\nEmail notifications\u003Cbr \u002F>\nDuring the next weeks we will release a plus version with a  AI-powered chat function and some other great features.\u003C\u002Fp>\n\u003Ch3>Coming soon Ticket Hub Plus Key Features\u003C\u002Fh3>\n\u003Cp>AI Chat Bot\u003Cbr \u002F>\nintegrate your personal AI ChatBot\u003Cbr \u002F>\nUpload Userlists\u003Cbr \u002F>\nRegistration by user\u003Cbr \u002F>\nAdmin choice activation automatically front end display of Support Tickets\u003Cbr \u002F>\nExport Tickets via CSV\u003Cbr \u002F>\nAutomation archive\u003C\u002Fp>\n\u003Ch3>Custom Shortcodes\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ccode>[thub_form]\u003C\u002Fcode> – Embed the ticket submission form on any page.\u003C\u002Fli>\n\u003Cli>\u003Ccode>[thub_tickets]\u003C\u002Fcode> – Display a list of all tickets.\u003C\u002Fli>\n\u003Cli>\u003Ccode>[thub_faqs]\u003C\u002Fcode> – Display the FAQ section.\u003C\u002Fli>\n\u003Cli>\u003Ccode>[thub_documentation]\u003C\u002Fcode> – Display the documentation section.\u003C\u002Fli>\n\u003Cli>\u003Ccode>[thub_changelog]\u003C\u002Fcode> – Display the change log section.\u003C\u002Fli>\n\u003Cli>\u003Ccode>[thub_profile]\u003C\u002Fcode> – Display the user’s profile and their tickets. Dont use on the same page as \u003Ccode>[thub_tickets]\u003C\u002Fcode>.\u003C\u002Fli>\n\u003C\u002Ful>\n","TicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.",0,919,"","6.6.5","6.0",[17,18,19,20,21],"change-log","documentation","faq","support","tickets","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ftickethub.1.0.2.zip",100,null,"2026-03-15T10:48:56.248Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":28,"total_installs":29,"avg_security_score":30,"avg_patch_time_days":31,"trust_score":32,"computed_at":33},2,10000,97,512,77,"2026-04-05T01:21:18.837Z",[35,56,71,93,113],{"slug":36,"name":37,"version":38,"author":39,"author_profile":40,"description":41,"short_description":42,"active_installs":23,"downloaded":43,"rating":23,"num_ratings":28,"last_updated":44,"tested_up_to":45,"requires_at_least":46,"requires_php":47,"tags":48,"homepage":50,"download_link":51,"security_score":52,"vuln_count":53,"unpatched_count":11,"last_vuln_date":54,"fetched_at":55},"knowledgebase","Knowledge Base","2.3.2","Ajay","https:\u002F\u002Fprofiles.wordpress.org\u002Fajay\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fwebberzone.com\u002Fplugins\u002Fknowledgebase\u002F\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa> is an easy-to-use WordPress plugin that allows you to create a knowledge base \u002F FAQ section on your site.\u003C\u002Fp>\n\u003Cp>You can use it to create a single or multi-product knowledge base with little effort.\u003C\u002Fp>\n\u003Cp>The plugin was born after I tried several free plugins and themes that didn’t fit my purpose. It’s designed to be very easy to install and use out of the box.\u003C\u002Fp>\n\u003Cp>You can view a \u003Ca href=\"https:\u002F\u002Fwebberzone.com\u002Fsupport\u002Fknowledgebase\u002F\" rel=\"nofollow ugc\">live demo of my knowledge base\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>Terminology\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Articles\u003C\u002Fstrong>: A custom post type \u003Ccode>wz_knowledgebase\u003C\u002Fcode> is used to store all the knowledge base articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sections\u003C\u002Fstrong>: A custom taxonomy ( \u003Ccode>kbcategory\u003C\u002Fcode> ) used to create the knowledge base. You will need \u003Cem>at least one category\u003C\u002Fem> to display the knowledge base. Add these categories under \u003Cem>Knowledge Base > Sections\u003C\u002Fem>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tags\u003C\u002Fstrong>: Additionally you can use tags ( \u003Ccode>kbtags\u003C\u002Fcode> ) can also be used for each knowledge base article.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Main features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Supports unlimited knowledge bases using different sections with unlimited nested levels\u003C\u002Fli>\n\u003Cli>Inbuilt styles that display the Knowledge Base beautifully and are fully responsive – Uses the \u003Ca href=\"http:\u002F\u002Fwww.responsivegridsystem.com\u002F\" rel=\"nofollow ugc\">Responsive Grid System\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Customizable permalinks: Archives are enabled so your knowledge base can be viewed automatically at \u003Ccode>\u002Fknowledgebase\u002F\u003C\u002Fcode> upon activation. You can change this on the Settings page\u003C\u002Fli>\n\u003Cli>Shortcode: \u003Ccode>[knowledgebase]\u003C\u002Fcode> will allow you to display the knowledge base on any page you choose. For other shortcodes, check the FAQ\u003C\u002Fli>\n\u003Cli>Gutenberg block: You can display the knowledge base using a block. Find it by typing \u003Ccode>kb\u003C\u002Fcode> or \u003Ccode>knowledge base\u003C\u002Fcode> when adding a new block\u003C\u002Fli>\n\u003Cli>Breadcrumbs: Default templates include breadcrumbs. Alternatively, use the function or shortcode to display this where you want\u003C\u002Fli>\n\u003Cli>Widgets: WZKB Articles, WZKB Sections and WZKB Breadcrumbs\u003C\u002Fli>\n\u003Cli>Inbuilt cache to speed up the display of your knowledge base articles\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Contribute\u003C\u002Fh4>\n\u003Cp>If you have an idea, I’d love to hear it. WebberZone Knowledge Base is also available on \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase\" rel=\"nofollow ugc\">Github\u003C\u002Fa>. You can \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase\u002Fissues\" rel=\"nofollow ugc\">create an issue on the Github page\u003C\u002Fa> or, better yet, fork the plugin, add a new feature and send me a pull request.\u003C\u002Fp>\n","Effortlessly build a comprehensive knowledge base for unlimited products on your WordPress site and elevate your customer support experience.",13988,"2025-11-29T05:54:00.000Z","6.9.4","6.3","7.4",[18,19,49,36,20],"knowledge-base","https:\u002F\u002Fgithub.com\u002FWebberZone\u002Fknowledgebase","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fknowledgebase.2.3.2.zip",96,4,"2025-07-17 11:39:27","2026-03-15T15:16:48.613Z",{"slug":57,"name":58,"version":59,"author":60,"author_profile":61,"description":62,"short_description":63,"active_installs":11,"downloaded":64,"rating":23,"num_ratings":28,"last_updated":65,"tested_up_to":45,"requires_at_least":66,"requires_php":47,"tags":67,"homepage":13,"download_link":70,"security_score":23,"vuln_count":11,"unpatched_count":11,"last_vuln_date":24,"fetched_at":55},"deardocs","DearDocs – Documentation, Knowledge Base, Help Center & FAQs","1.0.25","codersuraz","https:\u002F\u002Fprofiles.wordpress.org\u002Fcodersuraz\u002F","\u003Cp>DearDocs is the ultimate \u003Cstrong>Documentation Plugin for WordPress\u003C\u002Fstrong>, designed to help you build a professional \u003Cstrong>Knowledge Base\u003C\u002Fstrong>, \u003Cstrong>Help Center\u003C\u002Fstrong>, or \u003Cstrong>Support Wiki\u003C\u002Fstrong> in minutes. Whether you need to create \u003Cstrong>Technical Documentation\u003C\u002Fstrong>, \u003Cstrong>Product User Manuals\u003C\u002Fstrong>, or an extensive \u003Cstrong>FAQ\u003C\u002Fstrong> section, DearDocs provides a sleek, searchable interface that your users will love.\u003C\u002Fp>\n\u003Cp>With its AJAX-powered search and hierarchical organization, it transforms your standard WordPress site into a comprehensive \u003Cstrong>Self-Service Support Center\u003C\u002Fstrong>. Reduce support tickets by empowering your customers to find answers fast using a high-performance \u003Cstrong>Documentation Knowledge Base\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>⚡ Instant AJAX Documentation Search\u003C\u002Fstrong>: A lightning-fast help center search that suggests documentation articles as users type.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>📚 Hierarchical Knowledge Base\u003C\u002Fstrong>: Organize your \u003Cstrong>support docs\u003C\u002Fstrong> effectively with unlimited categories and subcategories for a structured \u003Cstrong>wiki\u003C\u002Fstrong> experience.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>📑 Table of Contents (TOC)\u003C\u002Fstrong>: Automatically generate a Table of Contents for your long \u003Cstrong>documentation articles\u003C\u002Fstrong> and technical guides.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>🧱 Gutenberg Documentation Block\u003C\u002Fstrong>: Display your \u003Cstrong>documentation grid\u003C\u002Fstrong> anywhere using the native Gutenberg block with 4 professional layout designs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>🔍 SEO Optimized Support Docs\u003C\u002Fstrong>: Built with SEO best practices. Semantic HTML and heading structures help your \u003Cstrong>Knowledge Base\u003C\u002Fstrong> rank higher in search results.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>🎨 Powerful Customization\u003C\u002Fstrong>: Adjust your \u003Cstrong>help center\u003C\u002Fstrong> sidebar width, content layout, and colors directly from the settings panel.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>🧩 Shortcode Support\u003C\u002Fstrong>: Use \u003Ccode>[deardocs]\u003C\u002Fcode>, \u003Ccode>[deardocs_search]\u003C\u002Fcode>, \u003Ccode>[deardocs_toc]\u003C\u002Fcode>, and \u003Ccode>[deardocs_faq]\u003C\u002Fcode> to place your \u003Cstrong>knowledge base\u003C\u002Fstrong> anywhere.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>📱 Mobile Responsive Help Desk\u003C\u002Fstrong>: A fully responsive design ensures your \u003Cstrong>product docs\u003C\u002Fstrong> look stunning on mobile, tablet, and desktop.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>🛠 Developer Friendly Wiki\u003C\u002Fstrong>: Highly extensible with hooks (\u003Ccode>deardocs_before_content\u003C\u002Fcode>, etc.) and template overrides for a custom \u003Cstrong>support portal\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Perfect for creating:\u003Cbr \u002F>\n*   Product Documentation & User Manuals\u003Cbr \u002F>\n*   Company Knowledge Bases & Internal Wikis\u003Cbr \u002F>\n*   Customer Support Centers & Help Desks\u003Cbr \u002F>\n*   API Documentation & Developer Portals\u003Cbr \u002F>\n*   Searchable FAQ Pages\u003C\u002Fp>\n","Create a searchable Documentation site, Knowledge Base, or Help Center. Manage your support wiki and product docs with this powerful WordPress plugin.",356,"2026-01-16T11:14:00.000Z","5.6",[18,68,69,49,20],"faqs","help-center","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fdeardocs.1.0.25.zip",{"slug":72,"name":73,"version":74,"author":75,"author_profile":76,"description":77,"short_description":78,"active_installs":79,"downloaded":80,"rating":52,"num_ratings":81,"last_updated":82,"tested_up_to":45,"requires_at_least":83,"requires_php":84,"tags":85,"homepage":88,"download_link":89,"security_score":90,"vuln_count":91,"unpatched_count":11,"last_vuln_date":92,"fetched_at":55},"betterdocs","BetterDocs –  Knowledge Base Docs & FAQ Solution for Elementor & Block Editor","4.3.9","WPDeveloper","https:\u002F\u002Fprofiles.wordpress.org\u002Fwpdevteam\u002F","\u003Cp>Do you want to reduce support tickets immediately? How about you creating a resourceful knowledge base for your customers with AI-powered documentation and FAQs? 🤔\u003C\u002Fp>\n\u003Cp>👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So an informative Documentation page can help to enhance your customer experience.\u003C\u002Fp>\n\u003Cp>But how do you create a knowledge base easily on web site without any coding? Well, we’ve got you covered. 😎\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP4yzGBgptd0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>📒 Create Effective Knowledge Base To Scale Customer Support\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002F\" rel=\"nofollow ugc\">BetterDocs\u003C\u002Fa> will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-service instead of avoiding lengthy conversations.\u003C\u002Fp>\n\u003Ch3>🔥 Power Up Knowledge Base To Reduce Support Tickets\u003C\u002Fh3>\n\u003Cp>Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload.\u003C\u002Fp>\n\u003Ch3>🌟 Top Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Ready-made template designs to create your Docs landing page, Single Doc page, & Archive page without any coding\u003C\u002Fli>\n\u003Cli>In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page\u003C\u002Fli>\n\u003Cli>Table of Contents or Sticky TOC to provide an absolute user experience\u003C\u002Fli>\n\u003Cli>An in-built advanced live search bar to help visitors get the exact docs solution\u003C\u002Fli>\n\u003Cli>Advanced List View & Drag & Drop Grid View feature\u003C\u002Fli>\n\u003Cli>Create & manage multiple knowledge bases for all products separately (PRO)\u003C\u002Fli>\n\u003Cli>Manage roles for your knowledgebase users & give access accordingly\u003C\u002Fli>\n\u003Cli>Integrated with Analytics to track and evaluate the performance\u003C\u002Fli>\n\u003Cli>100% Compatibility with Elementor Page Builder\u003C\u002Fli>\n\u003Cli>WPML Certified Plugin\u003C\u002Fli>\n\u003Cli>Gutenberg Blocks \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002Fbetterdocs-search-box-gutenberg\u002F\" rel=\"nofollow ugc\">BetterDocs Search Form\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002Fbetterdocs-category-grid-gutenberg\u002F\" rel=\"nofollow ugc\">BetterDocs Category Box\u003C\u002Fa> & \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002Fbetterdocs-category-grid-gutenberg\u002F\" rel=\"nofollow ugc\">BetterDocs Category Grid\u003C\u002Fa> to easily create your Knowledgebase\u003C\u002Fli>\n\u003Cli>Create \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002Fbetterdocs-advanced-search\u002F\" rel=\"nofollow ugc\">Advanced Search\u003C\u002Fa> & showcase \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002Fhow-to-feature-popular-docs-on-knowledge-base-using-betterdocs\u002F\" rel=\"nofollow ugc\">Popular Docs\u003C\u002Fa> with ready layouts (PRO)\u003C\u002Fli>\n\u003Cli>FSE Compatible with 10+ Gutenberg Blocks & Patterns\u003C\u002Fli>\n\u003Cli>Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base\u003C\u002Fli>\n\u003Cli>Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT\u003C\u002Fli>\n\u003Cli>Generate Sample Data to make the knowledge base data creation process smooth\u003C\u002Fli>\n\u003Cli>Seamless migration of the knowledge base from any 3rd party solution like Help Scout\u003C\u002Fli>\n\u003Cli>Estimated Reading Time for Single Docs\u003C\u002Fli>\n\u003Cli>Add attachments to any single doc to provide additional content to help readers (PRO)\u003C\u002Fli>\n\u003Cli>Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)\u003C\u002Fli>\n\u003Cli>Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)\u003C\u002Fli>\n\u003Cli>Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)\u003C\u002Fli>\n\u003Cli>BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO)\u003C\u002Fli>\n\u003Cli>BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content.\u003C\u002Fli>\n\u003Cli>BetterDocs Code Snippet allows you to add and display formatted code blocks within your technical documentation, making it easier for readers to understand and replicate technical instructions in both Elementor and Gutenberg.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🙌 VERSATILE READY LAYOUTS FOR DOCS LANDING PAGE\u003C\u002Fh3>\n\u003Cp>Design your WordPress documentation site using multiple ready layouts, such as the Slate layout, Handbook layout, and Modern layout with customization flexibility.\u003C\u002Fp>\n\u003Ch3>🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML\u003C\u002Fh3>\n\u003Cp>Translate your knowledge base documentation for users around the world by using WPML.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fdb4FB2NUD-g?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>💬 CREATE FAQ INSTANTLY\u003C\u002Fh3>\n\u003Cp>Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.\u003C\u002Fp>\n\u003Ch3>✅ FULL SITE EDITOR (FSE) COMPATIBILITY\u003C\u002Fh3>\n\u003Cp>Design your documentation, single docs, and archive pages effortlessly in the Block Editor using BetterDocs.\u003C\u002Fp>\n\u003Ch3>📋 INTERACTIVE TABLE OF CONTENTS (TOC)\u003C\u002Fh3>\n\u003Cp>Create a reader-friendly \u003Ca href=\"https:\u002F\u002Fwpdeveloper.com\u002Fdisplay-toc-wordpress\u002F\" rel=\"nofollow ugc\">Table Of Contents(TOC)\u003C\u002Fa> while you are writing your documentation. This TOC moves with your scroll, so your visitors can always go to other pages easily.\u003C\u002Fp>\n\u003Ch3>🔎 IN-BUILT ADVANCED SEARCH OPTION\u003C\u002Fh3>\n\u003Cp>Assist your visitors to get the exact docs and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top.\u003C\u002Fp>\n\u003Ch3>⚙️ ADVANCED CUSTOMIZATION OPTION\u003C\u002Fh3>\n\u003Cp>Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors.\u003C\u002Fp>\n\u003Ch3>💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]\u003C\u002Fh3>\n\u003Cp>Design amazing single docs and the docs archive page without any hassle with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Felementor\u002F\" rel=\"ugc\">Elementor Page Builder using free Elementor widgets\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🔥 SINGLE DOC & DOC ARCHIVE TEMPLATE WITH ELEMENTOR\u003C\u002Fh3>\n\u003Cp>Create an amazing single doc & archieve template with advanced elements, and ready layouts with Elementor Theme Builder\u003C\u002Fp>\n\u003Ch3>🤖 WRITE DOCUMENTATION & FAQ WITH AI AUTO WRITER\u003C\u002Fh3>\n\u003Cp>Use the powerful ‘’Write With AI’’ – auto writer feature that integrates ChatGPT to quickly generate detailed documentation & FAQs in a few clicks.\u003C\u002Fp>\n\u003Ch3>🔄 IMPORT AND EXPORT OPTION\u003C\u002Fh3>\n\u003Cp>Migrate your valuable content and back up your knowledge base with just a few clicks with an easy import and export feature that seamlessly supports CSV and XML formats.\u003C\u002Fp>\n\u003Ch3>↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT\u003C\u002Fh3>\n\u003Cp>Seamless migration of the knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.\u003C\u002Fp>\n\u003Ch3>🤖 INSTANT ANSWER TO REDUCE SUPPORT TICKETS (PRO)\u003C\u002Fh3>\n\u003Cp>Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets.\u003C\u002Fp>\n\u003Ch3>📊 INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO)\u003C\u002Fh3>\n\u003Cp>Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base.\u003C\u002Fp>\n\u003Ch3>🆕 CREATE MULTIPLE KNOWLEDGE BASES (PRO)\u003C\u002Fh3>\n\u003Cp>Create multiple knowledge bases for different products and provide instant support to your customers from one place\u003C\u002Fp>\n\u003Ch3>🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)\u003C\u002Fh3>\n\u003Cp>Restrict your knowledge base based on certain user roles and manage the Internal Knowledge Base to make your documentation private\u003C\u002Fp>\n\u003Ch3>🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)\u003C\u002Fh3>\n\u003Cp>Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.\u003C\u002Fp>\n\u003Ch3>📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION\u003C\u002Fh3>\n\u003Cp>Incorporate relevant documentation into each document to promote supporting content and additional information.\u003C\u002Fp>\n\u003Ch3>📙 GLOSSARY (PRO)\u003C\u002Fh3>\n\u003Cp>Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them.\u003C\u002Fp>\n\u003Ch3>📖 ENCYCLOPEDIA (PRO)\u003C\u002Fh3>\n\u003Cp>Build an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for.\u003C\u002Fp>\n\u003Ch3>🤖 AI CHATBOT ADDON (PRO)\u003C\u002Fh3>\n\u003Cp>BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction.\u003C\u002Fp>\n\u003Cp>You don’t have to just take our word for it. See what one of the WordPress experts are saying:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cul>\n\u003Cli>Sweet solution for adding a knowledge base to your website.\u003C\u002Fli>\n\u003Cli>Visit \u002Fdocs to view the built-in page (URL is changeable in settings)\u003C\u002Fli>\n\u003Cli>Easy to create and manage with beautiful layouts and powerful search.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>-Nathan, iThemes\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>🙌 After reading this feature list, you can probably imagine BetterDocs is a great solution for creating knowledge bases for your website. Give BetterDocs a try.\u003C\u002Fp>\n\u003Cp>Want to unlock the advanced features? \u003Ca href=\"http:\u002F\u002Fbetterdocs.co\u002F#pricing\" rel=\"nofollow ugc\">Upgrade to our Pro version\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Backed By A Trusted Team\u003C\u002Fh3>\n\u003Cp>This Documentation plugin is brought to you by the team behind \u003Ca href=\"https:\u002F\u002Fwpdeveloper.com\u002F\" rel=\"nofollow ugc\">WPDeveloper\u003C\u002Fa>, a renowned name in the WordPress industry, trusted by 6 Million+ happy users.\u003C\u002Fp>\n\u003Ch3>👨‍💻 DOCUMENTATION AND SUPPORT\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>For documentation and tutorials go to our \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002Fdocs\u002F\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>For video tutorials go to our \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fplaylist?list=PLWHp1xKHCfxDOGyziODrJ1qYNOC8pbVYA\" rel=\"nofollow ugc\">YouTube Playlist\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>If you have any more questions, visit our support on the Plugin’s \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Fbetterdocs\u002F\" rel=\"ugc\">Forum\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>For more information about features, FAQs and documentation, check out our website at \u003Ca href=\"https:\u002F\u002Fbetterdocs.co\u002F\" rel=\"nofollow ugc\">BetterDocs\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Create better Docs, Knowledge Base and wiki with BetterDocs\u003C\u002Fh4>\n\u003Ch3>💙 Loved BetterDocs?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Join our \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fwpdeveloper.net\u002F\" rel=\"nofollow ugc\">Facebook Group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Learn from our tutorials on \u003Ca href=\"https:\u002F\u002Fwpdeveloper.com\u002Fgo\u002Fyoutube-channel\" rel=\"nofollow ugc\">YouTube Channel\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Or rate \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fsupport\u002Fplugin\u002Fbetterdocs\u002Freviews\u002F#new-post\" rel=\"ugc\">BetterDocs\u003C\u002Fa> on WordPress\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 WHAT’S NEXT\u003C\u002Fh3>\n\u003Cp>If you like BetterDocs, then consider checking out our other projects:\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fessential-addons-for-elementor-lite\u002F\" rel=\"ugc\">Essential Addons For Elementor\u003C\u002Fa> –Elementor widgets library with 2 Million+ active users in the WordPress repository.\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fnotificationx\u002F\" rel=\"ugc\">NotificationX\u003C\u002Fa> – Powerful social proof & FOMO Marketing Plugin\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-scheduled-posts\u002F\" rel=\"ugc\">SchedulePress\u003C\u002Fa> – Content Scheduling and Editorial Solution.\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fembedpress\u002F\" rel=\"ugc\">EmbedPress\u003C\u002Fa>– Embed & customize 150+ multimedia sources inwith one click with customization flexibility.\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ftemplately\u002F\" rel=\"ugc\">Templately\u003C\u002Fa> Ready Templates Library for Elementor & Block Editor with 6,000+ Versatile Designs.\u003C\u002Fp>\n\u003Cp>Visit \u003Ca href=\"https:\u002F\u002Fwpdeveloper.com\" rel=\"nofollow ugc\">WPDeveloper\u003C\u002Fa> to learn more about how to do better in WordPress with \u003Ca href=\"https:\u002F\u002Fwpdeveloper.com\u002Fblog\" rel=\"nofollow ugc\">Help Tutorial, Tips & Tricks\u003C\u002Fa>!\u003C\u002Fp>\n","A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI.",40000,2365676,483,"2026-03-11T10:19:00.000Z","5.0","7.0",[86,87,18,19,49],"chatgpt-ai-writer","docs","https:\u002F\u002Fbetterdocs.co\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fbetterdocs.4.3.9.zip",86,7,"2026-01-08 17:52:33",{"slug":94,"name":95,"version":96,"author":97,"author_profile":98,"description":99,"short_description":100,"active_installs":29,"downloaded":101,"rating":102,"num_ratings":103,"last_updated":104,"tested_up_to":45,"requires_at_least":105,"requires_php":66,"tags":106,"homepage":109,"download_link":110,"security_score":102,"vuln_count":111,"unpatched_count":11,"last_vuln_date":112,"fetched_at":55},"echo-knowledge-base","Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search","17.1.0","echoplugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fechoplugins\u002F","\u003Cp>Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.\u003C\u002Fp>\n\u003Cp>Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.\u003C\u002Fp>\n\u003Ch3>FREE KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frontend Visual Editor\u003C\u002Fstrong>: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-made Layout Designs\u003C\u002Fstrong>: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Table of Contents (TOC)\u003C\u002Fstrong>: Enhance navigation with a customizable table of contents on article pages for better user experience.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Deep Content Organization\u003C\u002Fstrong>: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Views Counter\u003C\u002Fstrong>: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Most Popular and Recent Articles\u003C\u002Fstrong>: Display lists of articles by popularity and recent publication to guide readers to trending and new content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Glossary\u003C\u002Fstrong>: Build a centralized dictionary of terms and definitions for your knowledge base.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Glossary Terms\u003C\u002Fstrong> – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Glossary Index Shortcode and Block\u003C\u002Fstrong> – Display an alphabetical index of all glossary terms on any page using the \u003Ccode>[epkb-glossary-index]\u003C\u002Fcode> shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Generated Glossary Terms (PRO)\u003C\u002Fstrong> – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>FAQs Layout and Shortcode\u003C\u002Fstrong>: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fast Search Bar\u003C\u002Fstrong>: Enable users to find articles quickly with an AJAX-powered search bar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customizable Category Archive Page\u003C\u002Fstrong>: Customize the category archive page with a custom header, description, and image.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Enhancement Tools\u003C\u002Fstrong>: Improve user experience with breadcrumbs, next\u002Fprevious article navigation, print and PDF export options, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>FREE AI FEATURES (Optional)\u003C\u002Fh3>\n\u003Cp>All AI features are completely optional and \u003Cstrong>disabled by default\u003C\u002Fstrong>. You can enable them at any time if you choose to use AI-powered capabilities.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Content Analysis\u003C\u002Fstrong>: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Tags Analysis\u003C\u002Fstrong> – Optimize article tags and categories for better organization and SEO\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Readability Score\u003C\u002Fstrong> – Evaluate content clarity and structure with AI assistance\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fcontent-analysis\u002F\" rel=\"nofollow ugc\">Learn more.\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Chat (Chatbot)\u003C\u002Fstrong>: Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Search\u003C\u002Fstrong>: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>PRO KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Features\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Content Gap Analysis\u003C\u002Fli>\n\u003Cli>Expand training to include notes, posts, pages, and custom post types\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications\u003C\u002Fstrong> for AI insights\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Human Agent Handoff\u003C\u002Fstrong> – lets users escalate from AI to your support team\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Buttons\u003C\u002Fstrong> – collect thumbs-up\u002Fdown ratings on AI responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Articles\u003C\u002Fstrong> – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Notes\u003C\u002Fstrong> – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chat Access Control\u003C\u002Fstrong> – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Search\u003C\u002Fstrong>: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Granular Content Protection\u003C\u002Fstrong>: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong>: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Articles Import and Export\u003C\u002Fstrong>: Import or export articles and categories using CSV or XML formats for easy migration or backup.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Smart Search\u003C\u002Fstrong>: Display intelligent search results with optional multi-panel sections\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User Feedback System\u003C\u002Fstrong>: Gather valuable insights with article upvote\u002Fdownvote and feedback forms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Links\u003C\u002Fstrong>: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See the \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fbundle-pricing\u002F\" rel=\"nofollow ugc\">official website\u003C\u002Fa> for more details on Pro features.\u003C\u002Fp>\n\u003Ch3>🚀 AI Chat – Turn Your Knowledge Base into a 24\u002F7 Support Pro\u003C\u002Fh3>\n\u003Cp>Transform your knowledge base into an intelligent chatbot that provides instant, accurate answers to user questions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>AI Chat\u003C\u002Fstrong> can answer questions by drawing on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source you choose, essentially serving as a chatbot on your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>73% fewer repeat tickets (our own numbers)\u003C\u002Fstrong> – After enabling AI Chat, we saw a 73% drop in repetitive questions. Response times shrank, customers got answers faster, and the team could finally tackle higher-value projects \u003Cem>without\u003C\u002Fem> hiring extra staff.\u003C\u002Fp>\n\u003Cp>For detailed setup instructions, visit our \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fsetup-ai-provider-and-key\u002F\" rel=\"nofollow ugc\">AI Integration Guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>Watch a quick introduction to Echo Knowledge Base and see it in action:\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ PROFESSIONAL LAYOUTS INCLUDED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base comes with multiple layout options to suit your style:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-1-knowledge-base-basic-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1\" title=\"Basic Layout\" rel=\"nofollow ugc\">Basic Layout\u003C\u002Fa> – Clean and simple design\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-3-knowledge-base-tabs-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3\" title=\"Tabs Layout\" rel=\"nofollow ugc\">Tabs Layout\u003C\u002Fa> – Organized content in tabbed interface\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-4-knowledge-base-tabs-layout\u002F\" title=\"Drill Down Layout\" rel=\"nofollow ugc\">Drill Down Layout\u003C\u002Fa> – Intuitive navigation through categories\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-12-knowledge-base-image-layout\u002F\" title=\"Classic Layout\" rel=\"nofollow ugc\">Classic Layout\u003C\u002Fa> – Traditional documentation style\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-14-category-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5\" title=\"Category Focused Layout\" rel=\"nofollow ugc\">Category Focused Layout\u003C\u002Fa> – Highlight your main categories\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our comprehensive documentation \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002F\" title=\"KB documentation\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ ADDITIONAL FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Gutenberg Blocks:\u003C\u002Fstrong> Seamlessly integrate knowledge base elements using the WordPress block editor.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Flexible Ordering:\u003C\u002Fstrong> Order articles and categories alphabetically, by date, or manually with drag-and-drop.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEO Optimization:\u003C\u002Fstrong> Built with SEO best practices to help your documentation rank well in search engines.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Usage Analytics:\u003C\u002Fstrong> Monitor knowledge base traffic and search queries to understand what users need.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual & RTL Support:\u003C\u002Fstrong> Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design:\u003C\u002Fstrong> Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Directory Shortcode:\u003C\u002Fstrong> Use a shortcode to display an index of all articles (great for an A-Z index page).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-site Compatible:\u003C\u002Fstrong> Perfect for WordPress multisite networks – manage documentation across multiple sites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom URL Structure:\u003C\u002Fstrong> Customize category, tag, and article URLs for a clean and branded structure.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Optimization:\u003C\u002Fstrong> Ensures a smooth reading experience on smartphones and tablets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Migration:\u003C\u002Fstrong> Easily convert existing posts or custom post types into Knowledge Base articles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ SEO & ACCESSIBILITY OPTIMIZED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.\u003C\u002Fp>\n\u003Ch3>⭐ EASY TO STYLE WITH PRE-MADE DESIGNS\u003C\u002Fh3>\n\u003Cp>No coding needed – make it \u003Cem>your\u003C\u002Fem> knowledge base with just a few clicks:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>26 Pre-Made Designs:\u003C\u002Fstrong> Choose from a variety of professional color schemes and styles.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One-Click Theme Switching:\u003C\u002Fstrong> Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Endless Customization:\u003C\u002Fstrong> Further tweak colors, fonts, and styles to match your brand.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ BUILDER COMPATIBILITY\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base works great with popular page builders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Elementor & Gutenberg:\u003C\u002Fstrong> Comes with native blocks and widgets for seamless integration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Other Builders:\u003C\u002Fstrong> Fully compatible with Beaver Builder, Divi, Visual Composer, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ WHY CHOOSE ECHO KNOWLEDGE BASE?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>User-Friendly:\u003C\u002Fstrong> Designed for ease of use – no coding required and a gentle learning curve.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Professional Design:\u003C\u002Fstrong> 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highly Customizable:\u003C\u002Fstrong> Extensive configuration options to tailor the knowledge base to your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reliable Support:\u003C\u002Fstrong> Our friendly, Canadian-based support team is ready to help with any questions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Regular Updates:\u003C\u002Fstrong> Continuously improved with new features (our roadmap is packed with upcoming enhancements!).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Global Ready:\u003C\u002Fstrong> Translate your documentation and serve users in any language with full multilingual support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>About Us:\u003C\u002Fstrong> We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.\u003C\u002Fp>\n","A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.",1138226,98,119,"2026-03-11T20:25:00.000Z","5.3",[107,108,18,19,49],"ai","chatbot","https:\u002F\u002Fwww.echoknowledgebase.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fecho-knowledge-base.17.1.0.zip",1,"2024-02-02 00:00:00",{"slug":114,"name":115,"version":116,"author":117,"author_profile":118,"description":119,"short_description":120,"active_installs":121,"downloaded":122,"rating":123,"num_ratings":124,"last_updated":125,"tested_up_to":126,"requires_at_least":127,"requires_php":13,"tags":128,"homepage":132,"download_link":133,"security_score":134,"vuln_count":135,"unpatched_count":11,"last_vuln_date":136,"fetched_at":55},"awesome-support","Awesome Support – WordPress HelpDesk & Support Plugin","6.3.7","awesomesupport","https:\u002F\u002Fprofiles.wordpress.org\u002Fawesomesupport\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fdemo.awesomesupport.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout.\u003C\u002Fp>\n\u003Cp>And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers.\u003C\u002Fp>\n\u003Cp>Take a product tour in the video below where you can see the extensive list of free and premium features that will be available on your new helpdesk!  You can also go hands-on with the \u003Ca href=\"https:\u002F\u002Fdemo.awesomesupport.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa> or scroll down to the bottom of this page for screen shots.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Product Tour\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F-SV-IUD6WvI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>For premium one-on-one support or pre-sales questions please visit the \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\" rel=\"nofollow ugc\">official site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>What does it do?\u003C\u002Fh3>\n\u003Cp>Check out the user-friendly features of this awesome plugin:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Ticketing\u003C\u002Fstrong>: users can submit tickets from the front-end, and your agents respond to them from the WordPress back-end\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Import\u003C\u002Fstrong>: Import tickets from Zendesk, Helpscout and Ticksy using our free importer add-on – makes for a seamless transition to your new helpdesk\u003C\u002Fli>\n\u003Cli>\u003Cstrong>E-mail notifications\u003C\u002Fstrong>: relevant parties are notified of certain actions by e-mail, and all e-mails are customizable\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Restricted access\u003C\u002Fstrong>: all correspondence is private between the client and the agents (unless the PUBLIC TICKETS premium add-on is installed and configured)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File upload\u003C\u002Fstrong>: you control when files can be uploaded, how many files, and how large they are\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multiple products\u003C\u002Fstrong>: provide support for as many products as you want; synchronize product lists with popular e-commerce platforms such as WooCommerce and Easy Digital Downloads (EDD)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multiple departments\u003C\u002Fstrong>: provide support for multiple departments\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom fields\u003C\u002Fstrong>: easily set up additional custom fields on your ticket forms (and our premium Custom Fields add-on offers even more convenience)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Terms & conditions\u003C\u002Fstrong>: ask users to agree to your your terms and conditions before they open a ticket\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Old tickets\u003C\u002Fstrong>: identify old tickets quickly with tags; limit your viewable ticket list to only show old tickets\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tickets waiting on you\u003C\u002Fstrong>: Quickly see all tickets still waiting for a reply\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Collaboration\u003C\u002Fstrong>: multiple agents can work on the same ticket and tickets can be transferred between agents; assign primary, secondary and tertiary agents to tickets while retaining the flexibility to transfer a ticket to any other agent.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sorting And Filtering\u003C\u002Fstrong>: includes an amazing flexible sorting, filtering and tagging system for your tickets\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Security\u003C\u002Fstrong>: assign just the right capabilities to each of your agents including just the ability to see their own tickets or expand to see everyone’s tickets – your choice!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tracking\u003C\u002Fstrong>: easily track where a ticket originated (support form, email, facebook, phone call etc.)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Prioritize your way\u003C\u002Fstrong>: create your own priority scheme – you don’t have to get locked into a 1-5 priority scheme!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Time Tracking\u003C\u002Fstrong>: basic time tracking is included!  Admins can even adjust time and all time changes are logged directly in the ticket.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Labels\u003C\u002Fstrong>: sign up for our email newsletter and get our Custom Status plugin for free – unlimited color coded, customized statuses and ticket labels at your fingertips!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WordPress UI\u003C\u002Fstrong>: Uses the familiar WordPress administration user interface so there is almost no learning curve!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>REST API\u003C\u002Fstrong>: We love it when developers use our products.  The REST API is very developer friendly – push and pull Awesome Support ticket data with ease!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR READY\u003C\u002Fstrong>: Our registration screen can be easily configured to show GDPR related information\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GUTENBERG AWARE\u003C\u002Fstrong>: Compatible with the new WordPress editor known as Gutenberg\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WOOCOMMERCE INTEGRATION\u003C\u002Fstrong>: Includes integration into the WooCommerce dashboard along with a premium option for advanced integration\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Awesome Support is the result of three+ years of work, research, and improvement. It is probably the most powerful helpdesk and support ticketing plugin on the planet. Whether you’re a startup that needs just the basics or a major corporation with multiple departments requiring service level agreements and sophisticated ticket routing, we have the functions you need! Seriously – just take a look at all the features you can get (some free, some premium)\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Fawesome-support-features\u002F\" rel=\"nofollow ugc\">View the full list of features on our website\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Premium Extensions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Now that you’ve seen our list of awesome features above, you already know that Awesome Support is packed with features; so if you want to supercharge your support and make it even more awesome, make sure you pick up our premium add-ons so you can extend the plugin’s functionality even further! All of our add-ons are extremely affordable (they’re a fraction of the cost of a web-based application). To check them out, visit our official site at \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\" rel=\"nofollow ugc\">getawesomesupport.com\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Extensions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Femail-support\u002F\" rel=\"nofollow ugc\">E-Mail Piping\u003C\u002Fa> – reply to tickets and collaborate on tickets using just e-mail. Includes built-in options to control how to handle unrecognized email addresses, responses to closed tickets and much more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-fields\u002F\" rel=\"nofollow ugc\">Custom Fields\u003C\u002Fa> – a visual helper for adding custom fields to your tickets. Add unlimited fields and choose from 13 different field types!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fpaid-support-woocommerce\u002F\" rel=\"nofollow ugc\">Paid Support\u003C\u002Fa> – charge users for using your support services.  Create subscriptions by time (monthly for example) or number of tickets or bill for every individual ticket.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fwoocommerce\u002F\" rel=\"nofollow ugc\">WooCommerce\u003C\u002Fa> – this is a must-have bridge between your WooCommerce store and Awesome Support\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fproductivity\u002F\" rel=\"nofollow ugc\">Powerpack\u003C\u002Fa> – Adds 30+ powerful additional functions to Awesome Support. Merge\u002Fsplit\u002Flock tickets. Use new template tags in your outgoing emails. Add private notes for each customer. Fine tune your security and so much more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcanned-responses\u002F\" rel=\"nofollow ugc\">Canned Responses\u003C\u002Fa> – preconfigure replies to common questions, and access them in one click when replying to a ticket\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fgravity-forms\u002F\" rel=\"nofollow ugc\">Gravity Forms\u003C\u002Fa> – create custom ticket forms with this very popular WordPress forms builder\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprivate-notes\u002F\" rel=\"nofollow ugc\">Private Notes\u003C\u002Fa> – insert notes into tickets that only agents and admins can view\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Ffaq\u002F\" rel=\"nofollow ugc\">FAQs\u003C\u002Fa> – Powerful FAQ management make your agents more productive\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fnotifications\u002F\" rel=\"nofollow ugc\">Notifications\u003C\u002Fa> – get notified of important events in slack and via pushbullet. Notify third parties of important ticket events via email.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-status\u002F\" rel=\"nofollow ugc\">Custom Status and Labels\u003C\u002Fa> – create unlimited custom labels that give you new levels of organization for your tickets\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fadvanced-reports-statistics\u002F\" rel=\"nofollow ugc\">Advanced Reports and Statistics\u003C\u002Fa> – create hundreds of custom charts and tables from a base of 6 core reports\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-report-widgets\u002F\" rel=\"nofollow ugc\">Admin Report Widgets\u003C\u002Fa> – More than a dozen customizable widgets with key statistics on your WordPress dashboard!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Ftime-tracking-invoicing\u002F\" rel=\"nofollow ugc\">Advanced Time Tracking\u003C\u002Fa> – Track and record time down to the reply level using automatic or manual timers.  Export data for invoicing.  View critical time and billing reports.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fauto-close\u002F\" rel=\"nofollow ugc\">Auto Close\u003C\u002Fa> – Close tickets automatically based on defined rules. This is especially useful in managing abandoned tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – Adds another security layer to your tickets so that users can securely enter passwords and other sensitive credentials onto a ticket\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fsatisfaction-survey\u002F\" rel=\"nofollow ugc\">Satisfaction Survey\u003C\u002Fa> – Conduct suveys to see how your agents are performing.  Extremely customizable with multiple survey types and methods!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fpublic-tickets\u002F\" rel=\"nofollow ugc\">Public Tickets\u003C\u002Fa> – Use your tickets to create a searchable archive of solutions.  Assign public\u002Fprivate control over tickets and replies to customers, agents!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fguest-tickets\u002F\" rel=\"nofollow ugc\">Guest Tickets\u003C\u002Fa> – Allow new users to enter their first ticket without the separate step of creating an account.  Combine this with Email Support, Powerpack and Satisfaction Survey to create a solution where customers never have to log into your ticket system!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fsmart-agent-assignment\u002F\" rel=\"nofollow ugc\">Smart Agent Assignment\u003C\u002Fa> – Have multiple agents with multiple departments and\u002For multiple products?  Use this to automatically route new tickets to the correct agent using a choice of 5 sophisticated algorithms!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fdocumentation\u002F\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> – A powerful documentation add-on that integrates tightly with your Awesome Support ticketing system.  Includes a beautiful layout and automatically suggests relevant topcis as users fill out a new ticket!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fremote-tickets\u002F\" rel=\"nofollow ugc\">Remote Tickets\u003C\u002Fa> – Adds a pop-up ticket form to one or more remote websites.  Quickly and easily funnel tickets from all your websites to one core support site!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-facebook-chat-bot-early-release\u002F\" rel=\"nofollow ugc\">Smart Replies\u003C\u002Fa> – Automatically respond to messages received from Facebook Messenger, Custom Site Chat and New Tickets. \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fservice-level-agreements-sla\u002F\" rel=\"nofollow ugc\">Service Level Agreements\u003C\u002Fa> – Calculate ticket due dates automatically using rules set for each customer. This will take into account holidays, weekends, working hours and more.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fissue-tracking\u002F\" rel=\"nofollow ugc\">Issue Tracking\u003C\u002Fa> – Easily manage multiple related tickets.  Very useful for product recalls, bug tracking, system-down situations and more. \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-faq\u002F\" rel=\"nofollow ugc\">Custom FAQ\u003C\u002Fa> – Use any WordPress custom post type as your FAQ source.  Tightly integrates your selected CPT with Awesome Support and uses it to automatically offer topic suggestions to users as they fill out a new ticket form.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-business-rules-engine-zapier-integration-beta\u002F\" rel=\"nofollow ugc\">Business Rules Engine With Zapier Integration\u003C\u002Fa> – Powerful rules engine for your tickets.  Automatically respond to tickets, change status, close tickets and more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcompany-profiles-shared-tickets-early-release\u002F\" rel=\"nofollow ugc\">Company Profiles\u003C\u002Fa> – Allow multiple users from the same company to manage a single pool of tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fscheduled-tickets\u002F\" rel=\"nofollow ugc\">Scheduled Tickets\u003C\u002Fa> – Create recurring tickets on daily\u002Fweekly\u002Fmonthly\u002Fannual schedules\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fagent-front-end-early-release\u002F\" rel=\"nofollow ugc\">Agent Front End\u003C\u002Fa> – Allow untrusted agents to manage their tickets without access to wp-admin\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Bundles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Purchase one of our bundles and get up to an 80% discount compared to purchasing individual add-ons.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fstartup-bundle\" rel=\"nofollow ugc\">Startup Bundle\u003C\u002Fa> – A 50% discount on the 5 most common add-ons for unlimited sites\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fstandard-bundle\" rel=\"nofollow ugc\">Standard Bundle\u003C\u002Fa> – A discount of 20%-60% on the 8 most common add-ons\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprofessional-bundle\" rel=\"nofollow ugc\">Professional Bundle\u003C\u002Fa> – A discount of 45%-70% on the add-ons most useful for e-commerce sites\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fenterprise-bundled\" rel=\"nofollow ugc\">Enterprise Bundle\u003C\u002Fa> – A discount of 50%-70% on the most common add-ons used in larger businesses.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fagency-bundle\" rel=\"nofollow ugc\">Agency Bundle\u003C\u002Fa> – A discount of 55%-80% on a bundle of almost all our add-ons.  You get an even bigger discount if you purchase this package without the option for technical support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Roadmap\u003C\u002Fh3>\n\u003Cp>Want to know what’s next for Awesome Support? \u003Ca href=\"https:\u002F\u002Ftrello.com\u002Fb\u002FpHYdtkHc\" rel=\"nofollow ugc\">Check out the roadmap\u003C\u002Fa>. You can also vote for the ideas you like best!\u003C\u002Fp>\n\u003Ch3>Add-Ons\u003C\u002Fh3>\n\u003Cp>Need to extend Awesome Support’s features? We have lots of add-ons to help you setup the perfect support site. \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002F\" rel=\"nofollow ugc\">Check out our add-ons page\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Team\u003C\u002Fh3>\n\u003Cp>Even though the plugin has been developed and is maintained by the Awesome Support development team, we’ve had help from various developers around the world. You can see all the contributors on the \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Fteam\u002F\" rel=\"nofollow ugc\">team page\u003C\u002Fa>. Many thanks to them all!\u003C\u002Fp>\n\u003Cp>Our key core developers on the Awesome Support Development Team in 2018 include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ante Laca\u003C\u002Fli>\n\u003Cli>Muhammad Tahir Nazir\u003C\u002Fli>\n\u003Cli>Nigel Bahadur\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>With contributions from customers such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Rolly Bueno\u003C\u002Fli>\n\u003Cli>Naveen Giri\u003C\u002Fli>\n\u003Cli>Nathan Moinvaziri\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Translators\u003C\u002Fh3>\n\u003Cp>Here is a list of users who voluntarily contributed the most translations to our POEDITOR project in 2017\u002F2021:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Miquel Martínez – Catalan\u003C\u002Fli>\n\u003Cli>Samer Haddad – Arabic\u003C\u002Fli>\n\u003Cli>Paul Hecko – Portuguese\u003C\u002Fli>\n\u003Cli>Thiago Rocon Kuwabara – Portuguese\u003C\u002Fli>\n\u003Cli>Denison Carlos – Portuguese (Brazil)\u003C\u002Fli>\n\u003Cli>Davey Hurkmans – Dutch\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>We had over 25 users contribute to the various language projects but these were the top 6 with the most translation activity.  On behalf of all our users we would like to publicly offer a heart-felt Thank You for their hard work and contribution to the Free Awesome Support core project!\u003Cbr \u002F>\n\u003Ca href=\"http:\u002F\u002Fcoderisk.com\u002Fwp\u002Fplugin\u002Fawesome-support\u002FRIPS-vo8pzWBS4X\" rel=\"nofollow ugc\">\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Related Companies Disclosure\u003C\u002Fstrong>\u003Cbr \u002F>\nAwesome Support now manages the newly released \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fsimplepress\u002F\" rel=\"ugc\">Simple-Press Forums Plugin\u003C\u002Fa> as well.\u003C\u002Fp>\n","The most versatile and feature-rich help desk and support plugin for WordPress. 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