
TicketHub Security & Risk Analysis
wordpress.org/plugins/tickethubTicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.
Is TicketHub Safe to Use in 2026?
Generally Safe
Score 100/100TicketHub has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The Tickethub v1.0.2 plugin exhibits a generally strong security posture based on the provided static analysis. The absence of dangerous functions, external HTTP requests, and file operations is commendable. Crucially, all identified SQL queries utilize prepared statements, and there are a healthy number of nonce and capability checks in place, indicating good practice for handling user interactions. The low number of taint flows analyzed, with none demonstrating unsanitized paths, further contributes to a positive assessment. The plugin's vulnerability history is completely clear, with no recorded CVEs of any severity. This suggests a commitment to security by the developers or a lack of targeted attacks. However, while the code analysis highlights many strengths, the output escaping, while at 86%, still has a portion that is not properly escaped. While this is a relatively low percentage, it could potentially be an avenue for cross-site scripting (XSS) vulnerabilities if the unescaped output involves user-supplied data. Overall, Tickethub v1.0.2 appears to be a secure plugin with a proactive approach to security, but a minor concern exists regarding the unescaped output.
Key Concerns
- Output not properly escaped (14% of outputs)
TicketHub Security Vulnerabilities
TicketHub Code Analysis
SQL Query Safety
Output Escaping
Data Flow Analysis
TicketHub Attack Surface
AJAX Handlers 4
Shortcodes 7
WordPress Hooks 38
Scheduled Events 1
Maintenance & Trust
TicketHub Maintenance & Trust
Maintenance Signals
Community Trust
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TicketHub Developer Profile
2 plugins · 10K total installs
How We Detect TicketHub
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/tickethub/dist/js/ticket-hub-admin.min.js/wp-content/plugins/tickethub/dist/css/ticket-hub-admin.min.css/wp-content/plugins/tickethub/dist/js/ticket-hub.min.js/wp-content/plugins/tickethub/dist/css/ticket-hub.min.cssdist/js/ticket-hub-admin.min.jsdist/js/ticket-hub.min.jstickethub/dist/js/ticket-hub-admin.min.js?ver=tickethub/dist/css/ticket-hub-admin.min.css?ver=tickethub/dist/js/ticket-hub.min.js?ver=tickethub/dist/css/ticket-hub.min.css?ver=HTML / DOM Fingerprints
thub-accordionthub_admin_varsthub_public_vars<div class="thub-accordion">