TicketPress Security & Risk Analysis

wordpress.org/plugins/ticket-press

Easy to use & customize Customer Support System in WordPress! You are just a one click away to embed this system

10 active installs v1.4.1 PHP + WP 3.5+ Updated Dec 22, 2015
supportticketticket-pressticket-systemticketpress
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is TicketPress Safe to Use in 2026?

Generally Safe

Score 85/100

TicketPress has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 10yr ago
Risk Assessment

The ticket-press v1.4.1 plugin exhibits a generally strong security posture with no recorded vulnerabilities or critical code signals. The absence of known CVEs and the complete use of prepared statements for SQL queries are positive indicators. Furthermore, the plugin demonstrates good practices by implementing nonce checks and capability checks for its entry points, and the static analysis reveals no dangerous functions or file operations.

However, a significant concern arises from the low percentage of properly escaped output (12%). This suggests that a substantial number of output operations within the plugin may be vulnerable to Cross-Site Scripting (XSS) attacks. While taint analysis shows no current issues, the presence of unescaped output presents a potential attack vector that could be exploited if malicious input were to reach these vulnerable output points. The limited attack surface (2 shortcodes) is a positive aspect, but the output escaping weakness requires attention.

In conclusion, ticket-press v1.4.1 has a solid foundation in terms of preventing common vulnerabilities like SQL injection and unauthorized access. The lack of historical vulnerabilities further supports this. The primary weakness lies in output escaping, which, if unaddressed, could lead to security issues. Strengthening output sanitization should be the focus for improving the plugin's overall security.

Key Concerns

  • Low output escaping percentage
Vulnerabilities
None known

TicketPress Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

TicketPress Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
23
3 escaped
Nonce Checks
1
Capability Checks
1
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

12% escaped26 total outputs
Attack Surface

TicketPress Attack Surface

Entry Points2
Unprotected0

Shortcodes 2

[my_tickets] classes\class.frontview.php:12
[new_ticket] classes\class.frontview.php:13
WordPress Hooks 17
actionadmin_menuadmin\class.admin.php:5
actioninitadmin\class.admin.php:6
actioninitadmin\class.admin.php:7
actioninitadmin\class.admin.php:8
actionadmin_footeradmin\class.admin.php:9
actionadmin_initadmin\class.settings.php:4
actionadd_meta_boxesadmin\class.tickets-meta.php:4
actionsave_postadmin\class.tickets-meta.php:5
actionsave_postadmin\class.tickets-meta.php:82
actioninitclasses\class.frontview.php:14
filtersingle_templateclasses\class.frontview.php:15
filtercomments_templateclasses\class.frontview.php:16
actionwp_enqueue_scriptsclasses\class.scripts.php:7
actiontp_form_startincludes\form_actions.php:2
actiontp_form_startincludes\form_actions.php:3
actiontp_form_endincludes\form_actions.php:22
filterquicktags_settingsincludes\functions.helpers.php:115
Maintenance & Trust

TicketPress Maintenance & Trust

Maintenance Signals

WordPress version tested4.3.34
Last updatedDec 22, 2015
PHP min version
Downloads2K

Community Trust

Rating100/100
Number of ratings3
Active installs10
Developer Profile

TicketPress Developer Profile

Abiral Neupane

5 plugins · 1K total installs

86
trust score
Avg Security Score
88/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect TicketPress

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/ticket-press/asset/css/style.css/wp-content/plugins/ticket-press/asset/css/style-1.css/wp-content/plugins/ticket-press/asset/css/style-2.css

HTML / DOM Fingerprints

CSS Classes
tp-alerttp-alert-erroroperator-sectionoperator-assignticket-sectionticket-visibility
Data Attributes
name="assigned_to"id="assigned-to"name="tp_ticket_visibility"id="tp_ticket_visibility"name="post_title"name="post_content"+2 more
Shortcode Output
[my_tickets][new_ticket]
FAQ

Frequently Asked Questions about TicketPress