
TicketPress Security & Risk Analysis
wordpress.org/plugins/ticket-pressEasy to use & customize Customer Support System in WordPress! You are just a one click away to embed this system
Is TicketPress Safe to Use in 2026?
Generally Safe
Score 85/100TicketPress has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The ticket-press v1.4.1 plugin exhibits a generally strong security posture with no recorded vulnerabilities or critical code signals. The absence of known CVEs and the complete use of prepared statements for SQL queries are positive indicators. Furthermore, the plugin demonstrates good practices by implementing nonce checks and capability checks for its entry points, and the static analysis reveals no dangerous functions or file operations.
However, a significant concern arises from the low percentage of properly escaped output (12%). This suggests that a substantial number of output operations within the plugin may be vulnerable to Cross-Site Scripting (XSS) attacks. While taint analysis shows no current issues, the presence of unescaped output presents a potential attack vector that could be exploited if malicious input were to reach these vulnerable output points. The limited attack surface (2 shortcodes) is a positive aspect, but the output escaping weakness requires attention.
In conclusion, ticket-press v1.4.1 has a solid foundation in terms of preventing common vulnerabilities like SQL injection and unauthorized access. The lack of historical vulnerabilities further supports this. The primary weakness lies in output escaping, which, if unaddressed, could lead to security issues. Strengthening output sanitization should be the focus for improving the plugin's overall security.
Key Concerns
- Low output escaping percentage
TicketPress Security Vulnerabilities
TicketPress Code Analysis
Output Escaping
TicketPress Attack Surface
Shortcodes 2
WordPress Hooks 17
Maintenance & Trust
TicketPress Maintenance & Trust
Maintenance Signals
Community Trust
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TicketPress Developer Profile
5 plugins · 1K total installs
How We Detect TicketPress
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/ticket-press/asset/css/style.css/wp-content/plugins/ticket-press/asset/css/style-1.css/wp-content/plugins/ticket-press/asset/css/style-2.cssHTML / DOM Fingerprints
tp-alerttp-alert-erroroperator-sectionoperator-assignticket-sectionticket-visibilityname="assigned_to"id="assigned-to"name="tp_ticket_visibility"id="tp_ticket_visibility"name="post_title"name="post_content"+2 more[my_tickets][new_ticket]