
Support Board Cloud Security & Risk Analysis
wordpress.org/plugins/support-board-cloudA Free one-click-to-install Live Chat plugin. No coding skills required. Used by more than 2000 customers on WordPress.
Is Support Board Cloud Safe to Use in 2026?
Generally Safe
Score 100/100Support Board Cloud has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.
The 'support-board-cloud' v1.0.5 plugin exhibits a generally strong security posture based on the provided static analysis. The absence of dangerous functions, SQL queries without prepared statements, unescaped output, file operations, and external HTTP requests are all positive indicators. The presence of a nonce check is also commendable. The plugin has no recorded vulnerability history, suggesting a mature and secure development process or a lack of public scrutiny.
However, the analysis does reveal some areas for potential concern. The lack of capability checks on the identified entry points (shortcodes) is a significant weakness, as it implies that any user, regardless of their role or permissions, could potentially interact with or trigger functionality associated with these shortcodes. While the attack surface is small and the taint analysis shows no critical or high severity flows, the absence of capability checks could still lead to unintended behavior or information leakage if the shortcodes are not carefully implemented.
In conclusion, 'support-board-cloud' v1.0.5 is built with several good security practices. The most notable weakness is the lack of capability checks on its shortcodes, which could be exploited if the shortcode functionality is sensitive. The absence of vulnerabilities in its history is a positive sign, but it doesn't negate the need to address the identified potential weakness in the code.
Key Concerns
- Missing capability checks on shortcodes
Support Board Cloud Security Vulnerabilities
Support Board Cloud Code Analysis
Output Escaping
Data Flow Analysis
Support Board Cloud Attack Surface
Shortcodes 2
WordPress Hooks 5
Maintenance & Trust
Support Board Cloud Maintenance & Trust
Maintenance Signals
Community Trust
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Support Board Cloud Developer Profile
1 plugin · 200 total installs
How We Detect Support Board Cloud
Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.
Asset Fingerprints
/wp-content/plugins/support-board-cloud/assets/style.csshttps://cloud.board.support/account/js/init.jssupport-board-cloud/assets/style.css?ver=init.js?id=HTML / DOM Fingerprints
sbcloud-tablesbcloud-chat-idsbcloud-multisite-routingsbcloud-visibility-typesbcloud-visibility-idssbcloud-visibility-post-typessbcloud-synch-wp-users+1 moreSB_DEFAULT_DEPARTMENTSB_DEFAULT_USERSB_TICKETSSB_ARTICLES_PAGE<div id="sb-tickets"></div><script>var SB_ARTICLES_PAGE = true</script><div id="sb-articles"></div>