[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f5_NE79YFePdssIZfNqqQJA4w0-A9Ff8ULnIslUAdNco":3,"$fvFv5gy68EeqBiYcmGLOaFYw3mWdG9YsDmCe5MudxsHU":441,"$fgH21V0IMjnzCrzHTtgt6BofZ8a_jv6sYrgoZhlBN3cQ":445},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":35,"analysis":147,"fingerprints":414},"sproutedweb-wp-support","WP Support by SproutedWeb","2.3","latenighthackathon","https:\u002F\u002Fprofiles.wordpress.org\u002Fsproutedweb\u002F","\u003Ch3>Access 24×7 WordPress Support + GTMetrix scans right from your dashboard.\u003C\u002Fh3>\n\u003Cp>SproutedWeb provides rapid 24×7 Support for WordPress users- all straight from your WP Dashboard. This plugin allows you to instantly connect and chat with one of our WP Developers, and access helpful services based on your plan (Free and Premium plans available).\u003C\u002Fp>\n\u003Ch3>FREE PLUGIN FEATURES\u003C\u002Fh3>\n\u003Cp>Once you activate this plugin, you’ll be able to instantly connect with one of our WP Developers via our 24×7 Chat Support.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Free Plan users will have access to 24×7 Basic Chat Support. \u003C\u002Fli>\n\u003Cli>Full access to our WP Knowledgebase, tools, and resources. \u003C\u002Fli>\n\u003Cli>Free Performance Scan\u002FChecker via GTMetrix.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Free Plans do not include Dev-Level support which allows our WP Developers to log into your dashboard to fix any issues ourselves. Free Plan users can always purchase support time or specific services on an as-needed basis. Pay only for what you need.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch3>PREMIUM PLANS AVAILABLE:\u003C\u002Fh3>\n\u003Cp>Sign up for one of our Premium Support Plans and get access to powerful features such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Daily or Real-Time Off-Site Website Backups\u003C\u002Fli>\n\u003Cli>Automatic WordPress Core, Theme, and Plugin Updates\u003C\u002Fli>\n\u003Cli>Performance Reporting\u003C\u002Fli>\n\u003Cli>Malware & Security Audits + Protection\u003C\u002Fli>\n\u003Cli>24×7 Enterprise Chat Support\u003C\u002Fli>\n\u003Cli>24×7 Uptime Monitoring\u003C\u002Fli>\n\u003Cli>Enhanced Google Analytics Dashboard\u003C\u002Fli>\n\u003Cli>Weekly Reports Detailing All Updates + Audits Performed\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Click here to learn more about plan features and to \u003Ca href=\"https:\u002F\u002Fsproutedweb.com\u002Fmonthly-support-plans\u002F\" rel=\"nofollow ugc\">select a plan\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch3>INSTALLATION:\u003C\u002Fh3>\n\u003Cp>1) Visit ‘Plugins > Add New’\u003Cbr \u002F>\n2) Download, Install, and Activate 24×7 WP Support by SproutedWeb\u003Cbr \u002F>\n3) Visit our site and sign up for a plan (Free Plans Included). This will allow our system to generate a license key for you even if you are a Free User.\u003C\u002Fp>\n\u003Ch3>AFTER THE PLUGIN IS INSTALLED AND ACTIVATED:\u003C\u002Fh3>\n\u003Cp>1) You’ll now be able to access the plugin settings page. From here you can either sign up for a plan (this includes our Free Plan), activate a license key, or begin using limited support options.\u003C\u002Fp>\n\u003Cp>2) To instantly connect with SproutedWeb Support, click the green chat icon in the lower right corner of your WP Dashboard.\u003C\u002Fp>\n","Access 24x7 WordPress Support + GTMetrix scans right from your dashboard.",10,2626,0,"2023-02-15T20:19:00.000Z","6.1.10","5.6",[18,19,20,21,22],"real-time-support","sproutedweb","wordpress-help","wordpress-support","wp-help","https:\u002F\u002Fsproutedweb.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsproutedweb-wp-support.2.3.zip",85,null,"2026-04-06T09:54:40.288Z","no_bundle",[],{"slug":19,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},1,30,84,"2026-05-20T08:02:48.123Z",[36,56,82,109,129],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":13,"downloaded":44,"rating":13,"num_ratings":13,"last_updated":45,"tested_up_to":46,"requires_at_least":47,"requires_php":48,"tags":49,"homepage":53,"download_link":54,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":55},"glorious-services-support","Glorious Services & Support","2.0.0","Glorious Themes","https:\u002F\u002Fprofiles.wordpress.org\u002Fgloriousthemes\u002F","\u003Cp>Glorious Services & Support by GloriousThemes helps customers and users who are using GloriouThemes themes and Plugins to directly contact the Support Team to get support for the plugin\u002Ftheme and fix issues quickly. It also helps you upgrade your theme\u002Fplugins and services from the WordPress Dashboard itself.\u003C\u002Fp>\n\u003Cp>The plugin uses “\u003Ca href=\"https:\u002F\u002Fwww.crisp.chat\u002F\" rel=\"nofollow ugc\">Crisp\u003C\u002Fa>” Chat feature, to allows our customers\u002Fusers to chat directly with the support team right from their dashboard. This helps the customer to quickly resolve the issues they are facing with any of our services\u002Fproducts.\u003C\u002Fp>\n\u003Cp>Crisp chat feature is TURNED OFF by Default.\u003C\u002Fp>\n\u003Ch4>What does the plugin actually do\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Once you activate this plugin, you’ll be able to instantly connect with one of our Support via our 24×7 Chat Support.\u003C\u002Fli>\n\u003Cli>Get access to our Knowledgebase, Tools, Resources and Customer area directly, without the hassle of finding the links.\u003C\u002Fli>\n\u003Cli>The Plugin allows our Customer to have a quick access to any of our services right from their dashboard.\u003C\u002Fli>\n\u003Cli>The plugin is designed to help GloriousThemes customers get quick support and a 24×7 chat support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.gloriousthemes.com\u002Fcontact\u002F\" rel=\"nofollow ugc\">contact\u003C\u002Fa> me if you have any questions, issues, or suggestions.\u003C\u002Fp>\n","Glorious Services & Support by GloriousThemes helps customers and users who are using GloriouThemes themes and Plugins to directly contact the Sup …",904,"2024-01-16T17:50:00.000Z","6.4.8","4.6","5.4",[50,51,52,20,21],"gloriousthemes","services","support","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fglorious-services-support\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fglorious-services-support.2.0.0.zip","2026-04-16T10:56:18.058Z",{"slug":57,"name":58,"version":59,"author":60,"author_profile":61,"description":62,"short_description":63,"active_installs":64,"downloaded":65,"rating":66,"num_ratings":67,"last_updated":68,"tested_up_to":69,"requires_at_least":16,"requires_php":70,"tags":71,"homepage":77,"download_link":78,"security_score":79,"vuln_count":80,"unpatched_count":13,"last_vuln_date":81,"fetched_at":55},"fluent-support","Fluent Support – Helpdesk & Customer Support Ticket System","2.1.1","Shahjahan Jewel","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechjewel\u002F","\u003Ch4>Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress\u003C\u002Fh4>\n\u003Cp>Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FCqkgrF7JG5k?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>🔗 Official Website Link: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002F\" rel=\"nofollow ugc\">Official Website\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Join Our FB Community: \u003Ca href=\"https:\u002F\u002Ffacebook.com\u002Fgroups\u002Ffluentsupport\" rel=\"nofollow ugc\">FluentSupport Facebook Group\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Official 5 Minutes Guide: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002Ffluent-support-101\u002F\" rel=\"nofollow ugc\">Getting started in 5 minutes\u003C\u002Fa>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F29NRuKkVSSI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Your Self-hosted Customer Support Desk in WordPress\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffluentsupport.com\" rel=\"nofollow ugc\">Fluent Support\u003C\u002Fa> is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users.\u003C\u002Fp>\n\u003Cp>Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites.\u003C\u002Fp>\n\u003Cp>Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk.\u003C\u002Fp>\n\u003Cp>From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket.\u003C\u002Fp>\n\u003Cp>Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data.\u003C\u002Fp>\n\u003Ch4>Support FEATURES Every Business Needs\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>All-in-One Customer Support Solution\u003C\u002Fstrong>\u003Cbr \u002F>\nWith Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System.\u003C\u002Fli>\n\u003Cli>Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management.\u003C\u002Fli>\n\u003Cli>Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go.\u003C\u002Fli>\n\u003Cli>Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. \u003Cstrong>We don’t believe in Add-ons.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Customer Support Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nYour customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users.\u003C\u002Fp>\n\u003Cp>We’ve made \u003Cstrong>design improvements\u003C\u002Fstrong> and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Segmentation and Reporting\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products.\u003C\u002Fli>\n\u003Cli>Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support.\u003C\u002Fli>\n\u003Cli>Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention.\u003C\u002Fli>\n\u003Cli>Admin\u002FSupport Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through.\u003C\u002Fli>\n\u003Cli>Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes.\u003C\u002Fli>\n\u003Cli>Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>AI-Powered Customer Support (PRO)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate AI-crafted responses for efficiency.\u003C\u002Fli>\n\u003Cli>Choose Responses from suggested drafts.\u003C\u002Fli>\n\u003Cli>Customize prompts and fine-tune replies to match your brand’s voice.\u003C\u002Fli>\n\u003Cli>Quickly summarize messages to understand queries faster.\u003C\u002Fli>\n\u003Cli>Analyze the message tone to respond appropriately.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎉 Out-of-the-box Productivity Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom Automated and Manual workflows\u003C\u002Fli>\n\u003Cli>Send a response to multiple support tickets at once. Very useful for similar queries.\u003C\u002Fli>\n\u003Cli>Close support tickets by filtering tickets that are older than 20 days (as an example).\u003C\u002Fli>\n\u003Cli>Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control.\u003C\u002Fli>\n\u003Cli>Quickly edit a customer’s info from the ticket page or add a note for later usage.\u003C\u002Fli>\n\u003Cli>Get notified when multiple agents are engaging the same ticket.\u003C\u002Fli>\n\u003Cli>Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues.\u003C\u002Fli>\n\u003Cli>Mention agents to specific tickets to get the right people involved.\u003C\u002Fli>\n\u003Cli>GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time.\u003C\u002Fli>\n\u003Cli>Manual Time Tracking for tracking time spent on tickets and premium support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built for Speed & Productivity\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress.\u003C\u002Fp>\n\u003Cp>For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Fully Self-hosted and Open Source\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom dashboards\u003C\u002Fli>\n\u003Cli>Fully customizable ticket forms\u003C\u002Fli>\n\u003Cli>Host support portal on \u003Cstrong>headless\u003C\u002Fstrong> subdomain\u003C\u002Fli>\n\u003Cli>Setup custom self-managed email parser\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Fully GDPR Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Modern. Powerful. Super Fast\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built with VueJS and REST API as a Single-page Application.\u003C\u002Fli>\n\u003Cli>Fast-loading, lean interface so anyone can use it without any learning curve.\u003C\u002Fli>\n\u003Cli>Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance.\u003C\u002Fli>\n\u003Cli>Separate DB Tables, and it doesn’t affect your WordPress page speed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Seamless Integrations & Features (Pro)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support features and integrations that will help your business –\u003C\u002Fp>\n\u003Ch4>Seamless e-commerce support with WooCommerce & EDD:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Let your customers open a support ticket against an order so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your customers select a store product for the query.\u003C\u002Fli>\n\u003Cli>View your customer’s orders and purchase history from a ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Membership Support with WordPress Membership Plugins\u003C\u002Fh4>\n\u003Cp>If you have a membership site with Restrict Content Pro \u002F Paid Membership Pro \u002F Wishlist Member then we got your covered.\u003Cbr \u002F>\nWhen you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your members open a support ticket so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View your customer’s membership history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Make your Learning Management System more interactive\u003C\u002Fh4>\n\u003Cp>If you have a LMS site running on LearnDash \u002F LifterLMS \u002F TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your learners open a support ticket so you know exactly what they want to know.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View learning history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core BuddyPress\u002FBuddyBoss Support\u003C\u002Fh4>\n\u003Cp>With BuddyPress\u002FBuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview.\u003C\u002Fp>\n\u003Cp>So you can \u003Cstrong>ALWAYS\u003C\u002Fstrong> respond with the right message!\u003C\u002Fp>\n\u003Ch4>Automate Smartly and Do More in Less Time\u003C\u002Fh4>\n\u003Cp>With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with\u003Cbr \u002F>\n* Add internal notes\u003Cbr \u002F>\n* Set ticket priority\u003Cbr \u002F>\n* Assign appropriate support agents automatically\u003C\u002Fp>\n\u003Cp>With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click.\u003C\u002Fp>\n\u003Ch4>Migrate From Other Support Plugins\u003C\u002Fh4>\n\u003Cp>If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes.\u003C\u002Fp>\n\u003Ch4> Migrate From Awesome Support – WordPress HelpDesk & Support Plugin\u003C\u002Fh4>\n\u003Cp>For Awesome Support   users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the Awesome Support migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take few minutes depends on your support tickets size\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete Awesome Support Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support Dashboard.\u003C\u002Fli>\n\u003Cli>Resolve away!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Migrate From SupportCandy – Helpdesk & Support Ticket System\u003C\u002Fh4>\n\u003Cp>For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below,\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the SupportCandy migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take up to a few minutes depending on your support ticket size and volume in SupportCandy.\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete SupportCandy Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support plugin.\u003C\u002Fli>\n\u003Cli>Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reviews by WordPress Experts\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP0S5RKkSOhc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=980&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMrgbYAY9E9s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FtTyvYHK8hcA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FHxiJ6zLpbw8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FqncHY5GsVIU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Other Plugins By The Same Team\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-crm\u002F\" rel=\"ugc\">FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentform\u002F\" rel=\"ugc\">Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-tables\u002F\" rel=\"ugc\">Ninja Tables – Easiest Data Table Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-charts\u002F\" rel=\"ugc\">Ninja Charts – WordPress Charts and Graphs Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-payment-form\u002F\" rel=\"ugc\">Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentforms-pdf\u002F\" rel=\"ugc\">PDF Generator For Fluent Forms – The Contact Form Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-smtp\u002F\" rel=\"ugc\">FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Fluent Support is an open source project. You can view the full sources (unminified JS) and  contribute to the project on GitHub: https:\u002F\u002Fgithub.com\u002FWPManageNinja\u002Ffluent-support\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to several external services for various functionalities.\u003C\u002Fp>\n\u003Ch4>Spam Protection Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google reCAPTCHA\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity.\u003Cbr \u002F>\nIt sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled.\u003Cbr \u002F>\nThis service is provided by Google: \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Migration Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Zendesk API (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers.\u003Cbr \u002F>\nData exchanged includes Zendesk API credentials, ticket data, user details, and attachments.\u003Cbr \u002F>\nThis service is provided by Zendesk: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fcustomers-partners\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-notice\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Help Scout API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments.\u003Cbr \u002F>\nData exchanged includes Help Scout API access token, conversation data, customer details, and attachments.\u003Cbr \u002F>\nThis service is provided by Help Scout: \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Freshdesk API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments.\u003Cbr \u002F>\nData exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history.\u003Cbr \u002F>\nThis service is provided by Freshdesk: \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>JSHelpdesk Integration (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin.\u003Cbr \u002F>\nData accessed includes local server files, ticket data, and customer information — all processed within your own server environment.\u003Cbr \u002F>\nNo external service connection is made for this integration.\u003C\u002Fp>\n\u003Ch4>Local Migration Tools\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Awesome Support and SupportCandy\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin includes migration tools for Awesome Support and SupportCandy plugins.\u003Cbr \u002F>\nThese tools access ticket and customer data directly from your WordPress database and perform all operations locally.\u003Cbr \u002F>\nNo external connections are established, and all processing occurs within your own server.\u003C\u002Fp>\n","Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.",10000,262527,90,63,"2026-04-10T12:07:00.000Z","6.9.4","7.4",[72,73,74,75,76],"customer-support-plugin","helpdesk","support-plugin","support-ticket","wordpress-support-ticket","https:\u002F\u002Ffluentsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffluent-support.2.1.1.zip",89,7,"2026-01-05 00:00:00",{"slug":83,"name":84,"version":85,"author":86,"author_profile":87,"description":88,"short_description":89,"active_installs":90,"downloaded":91,"rating":92,"num_ratings":93,"last_updated":94,"tested_up_to":95,"requires_at_least":96,"requires_php":97,"tags":98,"homepage":104,"download_link":105,"security_score":106,"vuln_count":107,"unpatched_count":31,"last_vuln_date":108,"fetched_at":55},"inet-webkit","iNET Webkit","1.2.4","iNET","https:\u002F\u002Fprofiles.wordpress.org\u002Finetcorp\u002F","\u003Cp>iNET Webkit được xây dựng theo tiêu chí gọn nhẹ, tinh giản tối đa việc tìm hiểu và công cụ cài đặt hỗ trợ vận hành website WordPress. Chúng tôi tham khảo và lựa chọn ra 1 loạt các công cụ phổ biến cần thiết trên hầu hết các website để tích hợp theo hướng “All in one”, đưa các tùy chọn vào một plugin thống nhất, việc sử dụng chỉ cần bật \u002F tắt \u002F nhập số liệu. Việc giảm số plugin, giảm dung lượng cũng như tối ưu tốc độ giúp website của bạn thân thiện hơn, chuẩn SEO và dễ dàng lên TOP Google hơn.\u003C\u002Fp>\n\u003Ch3>> Các tiêu chí iNET Webkit hướng tới \u003C\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Giảm tối đa số lượng plugin cài lên hệ thống.\u003C\u002Fli>\n\u003Cli>Giảm dung lượng từ các plugin mới tải lên.\u003C\u002Fli>\n\u003Cli>Cải thiện bảo mật, tốc độ tải trang.\u003C\u002Fli>\n\u003Cli>Giảm thời gian tìm hiểu, cài cắm thêm các plugin hỗ trợ vận hành.\u003C\u002Fli>\n\u003Cli>Cài đặt sẵn các tiêu chí hỗ trợ bán hàng trên website.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>> Tính năng có trong phiên bản \u003C\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Kênh chăm sóc khách hàng: (Hotline, Zalo, Facebook, Email, Livechat Tawk.to)\u003C\u002Fli>\n\u003Cli>Bài viết: (Đổi trình soạn thảo Gutenberg \u002F Classic, nhân bản post\u002F page, nhân bản menu, tùy chỉnh trang 404 về trang chủ, xóa biểu tượng Emojis, xóa Query Strings, Tắt WordPress Embeds, Tắt Google Font, Tắt Dashicons, Mã nhúng Header & Footer đăng nhập)\u003C\u002Fli>\n\u003Cli>Hình ảnh: Tự động resize ảnh, tự động nén ảnh, tự động tải ảnh từ nội dung, tùy chỉnh thẻ meta ảnh.\u003C\u002Fli>\n\u003Cli>Tùy chỉnh SMTP: Gmail SMTP, Yandex SMTP, iNET SMTP…\u003C\u002Fli>\n\u003Cli>Mã nhúng Header & Footer: (Header scripts, Body Scripts – Top, Footer Scripts)\u003C\u002Fli>\n\u003Cli>Bảo mật: (Cấm sao chép nội dung, xóa các liên kết từ wp_head, vô hiệu hóa XML-RPC, ẩn phiên bản WordPress, ẩn menu theme \u002F plugin, đổi đường dẫn đăng nhập)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Hỗ trợ phiên dịch\u003C\u002Fh3>\n\u003Cp>Tham gia dịch iNET Webkit trên \u003Ca href=\"https:\u002F\u002Ftranslate.wordpress.org\u002Fprojects\u002Fwp-plugins\u002Finet-webkit\u002F\" rel=\"nofollow ugc\">translate.wordpress.org\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Ảnh chụp màn hình\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Bảng điều khiển iNET Webkit\u003C\u002Fli>\n\u003Cli>Kênh chăm sóc khách hàng.\u003C\u002Fli>\n\u003Cli>Cài đặt Post \u002F page.\u003C\u002Fli>\n\u003Cli>Cài đặt nén ảnh.\u003C\u002Fli>\n\u003Cli>Tùy chỉnh kết nối SMTP.\u003C\u002Fli>\n\u003Cli>Mã nhúng Header & Footer\u003C\u002Fli>\n\u003Cli>Bảo mật.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Hướng dẫn Cài đặt\u003C\u002Fh3>\n\u003Cp>Sử dụng phương thức cài đặt Plugin iNET Webkit từ Bảng điều khiển WordPress hoặc thông qua upload FTP thủ công.\u003C\u002Fp>\n\u003Ch3>Từ Bảng điều khiển WordPress\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Điều hướng đến Plugin -> Cài mới từ bảng điều khiển WordPress của bạn.\u003C\u002Fli>\n\u003Cli>Tìm kiếm “iNET Webkit” và cài đặt.\u003C\u002Fli>\n\u003Cli>Kích hoạt Plugin từ menu Plugins.\u003C\u002Fli>\n\u003Cli>Thực hiện cấu hình Plugin.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Cài đặt thủ công\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Tải xuống tệp plugin: “inet-webkit.zip”.\u003C\u002Fli>\n\u003Cli>Giải nén tệp tin.\u003C\u002Fli>\n\u003Cli>Copy thư mục “inet-webkit” vào thư mục “\u002Fwp-content\u002Fplugins” trên hosting của bạn (không đổi tên thư mục)\u003C\u002Fli>\n\u003Cli>Kích hoạt Plugin từ menu Plugins.\u003C\u002Fli>\n\u003Cli>Thực hiện cấu hình Plugin.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>1.2.4\u003C\u002Fh3>\n\u003Ch3>1.2.3\u003C\u002Fh3>\n\u003Ch3>1.2.2\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Upgrade SMTP email sending security\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.2.1\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Update size link, profile link, Optimize image resize,…\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.2.0\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Update size link, profile link, Optimize image resize,…\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.1.6\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Update image resize, Optimize image compression,…\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.1.5\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Custom log, fix bug Mail SMTP, auto resize images,…\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.1.4\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Update support wp core version 6.3\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.1.3\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Add new contact channels: Skype, Viber, Telegram, FB Livechat\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.1.2\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Fix bugs\u003C\u002Fli>\n\u003Cli>Update dashboard UI\u002FUX\u003C\u002Fli>\n\u003Cli>Add Image functions: Auto save, auto resize, auto add metadata\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>1.0.0\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>First install of the plugin\u003C\u002Fli>\n\u003Cli>Initial release\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Xem thêm các bài viết về iNET Webkit từ iNET\u003C\u002Fh3>\n\u003Cp>Tham khảo thêm các bài viết chia sẻ hướng dẫn, truy cập tìm kiếm \u003Ca href=\"https:\u002F\u002Fhelpdesk.inet.vn\u002Fsearch?q=wp%20inet-webkit&ref=wpinet-webkit\" rel=\"nofollow ugc\">tài liệu\u003C\u002Fa>.\u003C\u002Fp>\n","iNET Webkit được xây dựng theo tiêu chí gọn nhẹ, tinh giản tối đa việc tìm hiểu và công cụ cài đặt hỗ trợ vận hành website Wordpress.",1000,10868,96,5,"2025-01-03T16:40:00.000Z","6.6.5","5.5","",[99,100,101,102,103],"inet-webkit-plugin","optimize","wp-all-in-one","wp-helper","wp-inet-webkit","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Finet-webkit-plugin\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Finet-webkit.1.2.4.zip",68,2,"2026-01-21 00:00:00",{"slug":110,"name":111,"version":112,"author":113,"author_profile":114,"description":115,"short_description":116,"active_installs":117,"downloaded":118,"rating":119,"num_ratings":120,"last_updated":121,"tested_up_to":122,"requires_at_least":123,"requires_php":97,"tags":124,"homepage":127,"download_link":128,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":55},"wp-support-ticket","WP Support Ticket","3.4.7","aviplugins.com","https:\u002F\u002Fprofiles.wordpress.org\u002Favimegladon\u002F","\u003Cp>Use this plugin to create your very own customer support system. Let customers of your site to generate a support ticket whenever they require assistance from you, and you will be able to solve their issues by posting replies to the tickets. The customers will get email notifications when you post a reply message to the ticket.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Registered Users \u002F Customers can create support tickets.\u003C\u002Fli>\n\u003Cli>Customers can search tickets from tickets list.\u003C\u002Fli>\n\u003Cli>Admin can reply on support tickets from admin panel.\u003C\u002Fli>\n\u003Cli>Files can be attached to the reply messages. Supported files that can be uploaded are jpg, jpeg, png, gif, doc, docx, pdf, zip ( Multiple files can be attached in the \u003Ca href=\"https:\u002F\u002Fwww.aviplugins.com\u002Fwp-support-pro\u002F\" rel=\"nofollow ugc\">PRO\u003C\u002Fa> version with option to select which type of files can be uploaded. )\u003C\u002Fli>\n\u003Cli>Ticket can be marked as Open \u002F Closed \u002F Resolved from admin panel. If a customer post a reply in the Resolved ticket the status of the ticket will be changed to Open.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Usage Shortcodes\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>[create_support] to display cretate new suppor ticket form.\u003C\u002Fli>\n\u003Cli>[ticket] to display tickets created by logged in user.\u003C\u002Fli>\n\u003Cli>[ticket_search] to display ticket search form.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WP Support (PRO)\u003C\u002Fh4>\n\u003Cp>There is a PRO version of this plugin that supports additional features. You can get it \u003Ca href=\"https:\u002F\u002Fwww.aviplugins.com\u002Fwp-support-pro\u002F\" rel=\"nofollow ugc\">here\u003C\u002Fa> in \u003Cstrong>USD 2.00\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Administrators can post replies by logging in to admin panel. Additionally a new user role \u003Cstrong>Agent\u003C\u002Fstrong> will be created. 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