[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f8KV00Ufb4zs4nk88XNkq3MWiGHNJyIXPV0MmylyKNEs":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30,"vulnerabilities":31,"developer":32,"crawl_stats":29,"alternatives":38,"analysis":148,"fingerprints":292},"rollerblade-app","Rollerblade","1.1.0","Larry Kokoszka","https:\u002F\u002Fprofiles.wordpress.org\u002Flarrykokoszka\u002F","\u003Cp>Rollerblade is a tool that you can use to easily create issue reports and tickets for your team, right from an in-line interface on your WordPress installation.\u003C\u002Fp>\n\u003Cp>Here’s the Demo:\u003Cbr \u002F>\nhttp:\u002F\u002Fwww.youtube.com\u002Fwatch?v=s6NST466XTg\u003C\u002Fp>\n\u003Cp>It’s the perfect solution for developers, designers, teams, QA professionals and anyone that needs client feedback in a documented and easy to understand way.\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>Our support portal is located at http:\u002F\u002Frollerbladeapp.com\u002Fsupport.\u003C\u002Fp>\n","Rollerblade - a dead simple way for your clients to leave visual feedback on your WP site, creating information-rich tickets for you to track reports.",10,1667,60,3,"2016-03-07T17:14:00.000Z","4.4.34","3.4","",[20,21,22,23,24],"annotations","client-manager","project-management","support-system","ticket-system","https:\u002F\u002Frollerbladeapp.com\u002Fsupport\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frollerblade-app.zip",85,0,null,"2026-03-15T15:16:48.613Z",[],{"slug":33,"display_name":7,"profile_url":8,"plugin_count":34,"total_installs":11,"avg_security_score":27,"avg_patch_time_days":35,"trust_score":36,"computed_at":37},"larrykokoszka",1,30,84,"2026-04-04T06:22:26.885Z",[39,63,84,104,124],{"slug":40,"name":41,"version":42,"author":43,"author_profile":44,"description":45,"short_description":46,"active_installs":47,"downloaded":48,"rating":49,"num_ratings":50,"last_updated":51,"tested_up_to":52,"requires_at_least":53,"requires_php":18,"tags":54,"homepage":58,"download_link":59,"security_score":60,"vuln_count":61,"unpatched_count":28,"last_vuln_date":62,"fetched_at":30},"wp-ticket","Customer Support Ticket System & Helpdesk Plugin for WordPress","6.0.4","emarket-design","https:\u002F\u002Fprofiles.wordpress.org\u002Femarket-design\u002F","\u003Cblockquote>\n\u003Cp>\u003Cstrong>LIVE DEMO SITE\u003C\u002Fstrong>\u003Cbr \u002F>\n  \u003Ca href=\"https:\u002F\u002Fwpticketcom.emdplugins.com\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Demo Site\u003C\u002Fa>\u003Cbr \u002F>\n  Powerful | Easy to use | Beautiful\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.\u003C\u002Fp>\n\u003Cp>Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Introduction Video to get you started\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FGsaf7TaCOJY?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>RELATED PLUGINS YOU MAY LIKE\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fkcentercom.emdplugins.com\u002F\" rel=\"nofollow ugc\">Knowledge Center Starter\u003C\u002Fa> Great knowledge base software for helping your customers and employees to find answers faster.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsimcom.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Starter\u003C\u002Fa> The best in class issue and project management solution for successful projects.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsimpro.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Professional\u003C\u002Fa> Unleash Powerful Issue Management: Software Issue Manager Professional\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsiment.emdplugins.com\u002F\" rel=\"nofollow ugc\">Software Issue Manager Enterprise\u003C\u002Fa> Achieve Development Zen: Software Issue Manager Enterprise\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fespotlight-com.emdplugins.com\" rel=\"nofollow ugc\">Employee Spotlight Starter\u003C\u002Fa> Everything you need to display and manage staff profiles.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpeasycontactcom.emdplugins.com\" rel=\"nofollow ugc\">WP Easy Contact Starter\u003C\u002Fa> Complete contact management solution to start, develop and grow your customer relationships.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Frequestaquote.emdplugins.com\u002F\" rel=\"nofollow ugc\">Request a quote Starter\u003C\u002Fa> The Best Sales Quoting software for WordPress.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpticketpro.emdplugins.com\" rel=\"nofollow ugc\">WP Ticket Professional\u003C\u002Fa> Streamline Support Requests with WP Ticket Professional WordPress Plugin\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwpticketent.emdplugins.com\u002F\" rel=\"nofollow ugc\">WP Ticket Enterprise\u003C\u002Fa> Enhance Service Excellence with WP Ticket Enterprise\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Enterprise grade Customer Service Software & Support Ticket System Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unleashes-revenue-generation-with-customer-support-plans\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Monetize Support with Support Plans\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unveils-individual-dashboards-for-superior-support\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Empower Your Support Team\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-safeguards-your-support-ticket-form-with-honeypot-and-re-captcha\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Combat Spam Effectively\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-facilitates-seamless-attachment-sharing-for-support-tickets\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhanced Communication\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-consistent-interface-across-all-devices\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Seamless Support Anywhere, Anytime\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-customize-your-ticket-forms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Create a seamless support experience that enhances customer satisfaction\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-customer-support-client-area\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Empower Users: Elevate User Engagement with WP Ticket\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-role-based-helpdesk-access-control\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Role Based Helpdesk Access Control\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-shared-helpdesk-ticket-inbox\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket’s Shared Team Inbox Empowers Helpdesk Agents\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-frontend-support-ticket-and-agent-profile-editing\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance overall system adoption and productivity.\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-empowers-field-level-permissions-for-controlled-helpdesk-access\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Secure helpdesk system by allowing you to control access rights\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-facilitates-team-based-resolution-for-faster-ticket-resolution\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Promote collaboration among staff\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-time-based-customer-support-automation\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Streamline support processes and reduce manual intervention\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-event-based-workflows-automate-customer-support-tasks\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Free up time for higher-priority tasks\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-flexible-organization-of-support-staff-across-multiple-departments\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Effective organization of support staff into distinct departments.\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-get-more-work-out-of-your-agents\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance Support Agent Capabilities with Easy Customization\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-leverage-the-power-of-out-of-the-box-customizations\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Leverage the power of out-of-the-box customizations\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-widgets-display-recent-tickets-anywhere-on-your-helpdesk\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Showcase Latest Support Requests\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-streamlines-support-by-linking-similar-tickets-for-efficient-resolution\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Enhance Support Efficiency\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-flexible-categorization-for-enhanced-management\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Effortless Ticket Organization\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-enhance-customer-insights-with-custom-fields\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Integrate custom fields within WP Ticket\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-unleash-the-potential-of-custom-helpdesk-reports\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Create Custom Helpdesk Reports with WP Ticket WordPress Plugin\u003C\u002Fa> – Premium feature\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-arrange-actions-based-on-urgency-and-importance\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Arrange actions based on urgency and importance\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-efficient-consistent-helpdesk-conversations\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Streamlined HelpDesk Support Operations\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-stay-updated-instant-notifications-for-customers-and-agents\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Stay Informed: Real-Time Notifications for Customers and Agents\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fexpedite-customer-support-with-quick-searches\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Expedite customer support with quick searches\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Feffortlessly-pinpoint-issues-rapid-real-time-overview-of-essential-helpdesk-metrics\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Get a quick, real-time summary of the most important helpdesk metrics \u003C\u002Fa> – Premium feature\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-powerful-helpdesk-search-forms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Powerful helpdesk search forms\u003C\u002Fa> – Premium feature (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Ftrack-agent-performance-through-integrated-dashboard-in-wp-ticket\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Monitor Agent Performance via Integrated Dashboard in WP Ticket\u003C\u002Fa> – Premium feature (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-ensure-accurate-and-up-to-date-information-in-all-platforms\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Save time and resources by eliminating manual data entry and updates\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-mailchimp-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Seamlessly integrate support processes with their email marketing strategy\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-microsoft-active-directory-ldap-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Automate updates and ensure consistent team data\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-smart-search-and-columns-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Combine multiple criteria for targeted information retrieval\u003C\u002Fa> – Add-on (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-import-export-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Simplify migration from other customer support systems\u003C\u002Fa> – Add-on (included both Pro and Ent)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-easy-digital-downloads-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Connect customer orders and products with support tickets\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-woocommerce-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Wp Ticket Woocommerce Addon\u003C\u002Fa> – Add-on\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-canned-responses-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\"> Elevate overall efficiency with WP Ticket’s Canned Responses Addon\u003C\u002Fa> – Add-on (Included in Ent only)\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Femdplugins.com\u002Fwp-ticket-incoming-email-addon\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">Clutter-free and streamlined customer support experience\u003C\u002Fa> – Add-on (Included in Ent only)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>PLUGIN LINKS\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Ca href=\"https:\u002F\u002Fwpticketcom.emdplugins.com\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Demo Site\u003C\u002Fa>\u003Cbr \u002F>\n* \u003Ca href=\"https:\u002F\u002Fdocs.emdplugins.com\u002Fwp-ticket-community\u002F?pk_campaign=wp-ticket-com&pk_kwd=readme\" rel=\"nofollow ugc\">WP Ticket Starter Documentation\u003C\u002Fa>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>This plugin’s code was generated by \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\" rel=\"nofollow ugc\">WP App Studio\u003C\u002Fa> Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\u002Fquick-start\u002F\" rel=\"nofollow ugc\">WP App Studio\u003C\u002Fa> plugin and sell its designs by \u003Ca href=\"https:\u002F\u002Fwpappstudio.com\u002Fbecome-a-selldev-author\u002F\" rel=\"nofollow ugc\">becoming a SellDev author\u003C\u002Fa> \u003C\u002Fp>\n\u003C\u002Fblockquote>\n","Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.",500,53030,86,27,"2025-09-04T19:17:00.000Z","6.8.5","4.5",[55,56,23,57,24],"customer-support","helpdesk","support-ticket","https:\u002F\u002Femdplugins.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-ticket.6.0.4.zip",91,7,"2025-09-26 00:00:00",{"slug":64,"name":65,"version":66,"author":67,"author_profile":68,"description":69,"short_description":70,"active_installs":71,"downloaded":72,"rating":73,"num_ratings":74,"last_updated":75,"tested_up_to":52,"requires_at_least":76,"requires_php":18,"tags":77,"homepage":80,"download_link":81,"security_score":82,"vuln_count":34,"unpatched_count":28,"last_vuln_date":83,"fetched_at":30},"wats","WP Advanced Ticket System, Elite Support Helpdesk","1.0.65","firebird75","https:\u002F\u002Fprofiles.wordpress.org\u002Ffirebird75\u002F","\u003Cp>This WordPress plugin adds the features of a complete support ticket system for WordPress. This allows users to submit tickets to report problems or get support on whatever you want directly through your WordPress website. Users can set the status, priority, product and type of each ticket submitted into this WordPress support plugin. WATS is perfect WordPress plugin for support plus advanced issue management.\u003C\u002Fp>\n\u003Ch4>Plugin’s Official website\u003C\u002Fh4>\n\u003Cp>WP Advanced Ticket System : \u003Ca href=\"https:\u002F\u002Fwww.ticket-system.net\u002F\" title=\"WP Advanced Ticket System\" rel=\"nofollow ugc\">ticket-system.net\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>On the official website, you’ll find detailed setup instructions, anwsers to FAQ and premium release order page.\u003C\u002Fp>\n\u003Ch4>WATS offers multiple ways for your customers to submit tickets :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>through the frontend form without any authentication nor registration (Premium release)\u003C\u002Fli>\n\u003Cli>through the admin site via the shared guest user feature without any registration\u003C\u002Fli>\n\u003Cli>through the admin side for all users with a minimum level of contributor\u003C\u002Fli>\n\u003Cli>directly by email (Premium release)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>WP Advanced Ticket System key features\u003C\u002Fh4>\n\u003Ch4>Free release of WordPress support plugin :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>ticket submission through the admin for registered users\u003C\u002Fli>\n\u003Cli>ticket submission through the admin for unregistered users via the shared guest user feature\u003C\u002Fli>\n\u003Cli>ticket submission and update on behalf of users, usefull for call centre\u003C\u002Fli>\n\u003Cli>priority, status, type and product values preset by the admin\u003C\u002Fli>\n\u003Cli>priority, status, type and product keys definition and update for each ticket\u003C\u002Fli>\n\u003Cli>ticket statistics through dashboard and frontend widgets\u003C\u002Fli>\n\u003Cli>smooth integration with WordPress themes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>In addition to that, WP Advanced Ticket System Premium release brings in :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>ticket submission through the frontend (Premium release)\u003C\u002Fli>\n\u003Cli>ticket submission through email piping (Premium release)\u003C\u002Fli>\n\u003Cli>ticket assignment (Premium release)\u003C\u002Fli>\n\u003Cli>file uploader to allow registered users to attach files to the ticket in the frontend and admin sides (Premium release)\u003C\u002Fli>\n\u003Cli>HTML WYSIWYG editor for ticket submission and ticket update in the frontend (Premium release)\u003C\u002Fli>\n\u003Cli>unlimited number of text input, radio button, checkbox, drop down selector and datepicker custom fields for tickets, fully integrated with total control over read\u002Fwrite rights for each section (Premium release)\u003C\u002Fli>\n\u003Cli>internal comments support for private exchanges between admins (Premium release)\u003C\u002Fli>\n\u003Cli>mail notification upon new ticket submission for admins (Premium release)\u003C\u002Fli>\n\u003Cli>mail notification based on key rules (product, priority, status and ticket types as well as author company and country) upon new ticket submission and ticket update for selected distribution list, ticket author, ticket updaters, ticket owner and admins (Premium release)\u003C\u002Fli>\n\u003Cli>mail notification at regular intervals based on ticket due date (Premium release)\u003C\u002Fli>\n\u003Cli>mail notification upon ticket update for ticket originator, updaters and admins (Premium release)\u003C\u002Fli>\n\u003Cli>complete control over mail notifications format through the API (Premium release)\u003C\u002Fli>\n\u003Cli>ticket list filtering, sorting and export to Excel in the frontend (Premium release)\u003C\u002Fli>\n\u003Cli>advanced user profile features : account expiration date, country and company definition, user profile email modification prevention (Premium release)\u003C\u002Fli>\n\u003Cli>possibility to group users by company (Premium release)\u003C\u002Fli>\n\u003Cli>scalability : able to work on websites with more than 50.000 users! (Premium release)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>WATS offers a wide range of features. A lot of options are available to allow you to set it up according to your needs thus making WATS compliant with most of the requirements.\u003C\u002Fp>\n\u003Ch4>Examples of use of WATS :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>WordPress technical support software\u003C\u002Fli>\n\u003Cli>complaint ticket system\u003C\u002Fli>\n\u003Cli>trouble report system\u003C\u002Fli>\n\u003Cli>IT ticketing system\u003C\u002Fli>\n\u003Cli>repair tracking system\u003C\u002Fli>\n\u003Cli>call log system\u003C\u002Fli>\n\u003Cli>customer relationship management (CRM) system\u003C\u002Fli>\n\u003Cli>software release lifecycle management\u003C\u002Fli>\n\u003Cli>service request system\u003C\u002Fli>\n\u003Cli>company, hotel or real estate service desk\u003C\u002Fli>\n\u003Cli>helpdesk system\u003C\u002Fli>\n\u003Cli>contact form with database tracking\u003C\u002Fli>\n\u003Cli>collaborative content site with frontend post submission\u003C\u002Fli>\n\u003Cli>appointment request system\u003C\u002Fli>\n\u003Cli>easy ticket management for large organization\u003C\u002Fli>\n\u003Cli>booking system\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Translations :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>English (Minimum release : 1.0, Originator : Olivier)\u003C\u002Fli>\n\u003Cli>French (Minimum release : 1.0, Originator : Olivier)\u003C\u002Fli>\n\u003Cli>German (Minimum release : 1.0.23, Originator : Tobias Kalleder)\u003C\u002Fli>\n\u003Cli>Spanish (Minimum release : 1.0.49, Originator : Esteban)\u003C\u002Fli>\n\u003Cli>Lithuanian (Minimum release : 1.0.50, Originator : Arturas)\u003C\u002Fli>\n\u003Cli>Russian (Minimum release : 1.0.53, Originators : Alexey and Eugene)\u003C\u002Fli>\n\u003Cli>Indonesian (Minimum release : 1.0.53, Originator : Rizal Fauzie)\u003C\u002Fli>\n\u003Cli>Italian (Minimum release : 1.0.54, Originators : Erick Jara, Alessandro Pagano and Roberto Scano)\u003C\u002Fli>\n\u003Cli>Polish (Minimum release : 1.0.55, Originator : Eryk Lewandowski)\u003C\u002Fli>\n\u003Cli>Belarussian (Minimum release : 1.0.56, Originator : Alex)\u003C\u002Fli>\n\u003Cli>Romanian (Minimum release : 1.0.56, Originator : Alex)\u003C\u002Fli>\n\u003Cli>Dutch (Minimum release : 1.0.56, Originator : Anita Berghoef)\u003C\u002Fli>\n\u003Cli>Hindi (Minimum release : 1.0.56, Originator : Outshine Solutions)\u003C\u002Fli>\n\u003Cli>Slovak (Minimum release : 1.0.57, Originator : Branco)\u003C\u002Fli>\n\u003Cli>Norwegian (Minimum release : 1.0.59, Originator : Ole Petter)\u003C\u002Fli>\n\u003Cli>Ukrainian (Minimum release : 1.0.59, Originator : Howard)\u003C\u002Fli>\n\u003Cli>Irish (Minimum release : 1.0.62, Originator : Jordan)\u003C\u002Fli>\n\u003C\u002Ful>\n","WATS is a ticket system, used by helpdesk staff to deliver support. WATS stands for WP Advanced Ticket System.",200,105036,80,58,"2025-10-12T15:14:00.000Z","4.0",[56,78,23,79,24],"support","ticket","http:\u002F\u002Fwww.ticket-system.net\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwats.1.0.65.zip",100,"2021-08-16 00:00:00",{"slug":85,"name":86,"version":87,"author":88,"author_profile":89,"description":90,"short_description":91,"active_installs":11,"downloaded":92,"rating":13,"num_ratings":93,"last_updated":94,"tested_up_to":95,"requires_at_least":76,"requires_php":18,"tags":96,"homepage":100,"download_link":101,"security_score":102,"vuln_count":14,"unpatched_count":93,"last_vuln_date":103,"fetched_at":30},"codebard-help-desk","CodeBard Help Desk","1.1.2","CodeBard","https:\u002F\u002Fprofiles.wordpress.org\u002Fcodebard\u002F","\u003Cp>Provide professional support to users in your own language with CodeBard Help Desk. \u003C\u002Fp>\n\u003Cp>\u003Ca href=\"http:\u002F\u002Fhelp-desk-demo.codebard.com\" rel=\"nofollow ugc\">Check out the Live Demo here\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Its professional features include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Users\u003C\u002Fli>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Unlimited Departments\u003C\u002Fli>\n\u003Cli>Multi Language\u003C\u002Fli>\n\u003Cli>Easy Language translation from WP admin\u003C\u002Fli>\n\u003Cli>English, Spanish (Intl.), Indian (Hindu) languages included\u003C\u002Fli>\n\u003Cli>Front End Tickets\u003C\u002Fli>\n\u003Cli>Front End Interface for Users\u003C\u002Fli>\n\u003Cli>Front End Interface for Support Admins and Agents\u003C\u002Fli>\n\u003Cli>Easy to Use\u003C\u002Fli>\n\u003Cli>Private Tickets\u003C\u002Fli>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Ticket and Reply Attachments\u003C\u002Fli>\n\u003Cli>Support Admins, Support Agents with separate permissions\u003C\u002Fli>\n\u003Cli>Easy ticket management\u003C\u002Fli>\n\u003Cli>Responsive\u003C\u002Fli>\n\u003Cli>Extensible\u003C\u002Fli>\n\u003Cli>Compatible with all Themes and Plugins\u003C\u002Fli>\n\u003Cli>Adapts to visuals of any Theme\u003C\u002Fli>\n\u003Cli>Hooks and Filters\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>In the \u003Ca href=\"http:\u002F\u002Fhelp-desk-demo.codebard.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>, try changing the theme from Theme Switcher widget on the right column to see how CodeBard Help Desk adapts to different themes!\u003C\u002Fp>\n\u003Cp>Use Language admin to easily translate your plugin into your own language or change your own language’s translation. New language packs will be upcoming! If you would like to contribute a translation for your own language, \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcb_p3_en-US.zip\" rel=\"nofollow ugc\">download this sample language file\u003C\u002Fa> to translate and then contact us from our \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcontact\" rel=\"nofollow ugc\">contact page\u003C\u002Fa> to get credited.\u003C\u002Fp>\n\u003Cp>Quickstart Guide is \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress-quickstart-guide\" rel=\"nofollow ugc\">here\u003C\u002Fa> and detailed manual is \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress-manual\" rel=\"nofollow ugc\">here\u003C\u002Fa>. All settings in your Plugin admin has detailed and easy to understand descriptions.\u003C\u002Fp>\n\u003Cp>\nFree support is available through Plugin forum, and Premium support is available through \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fsupport\" rel=\"nofollow ugc\">CodeBard site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>If you have a WooCommerce store, get the \u003Ca href=\"https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-woocommerce-integration\" rel=\"nofollow ugc\">WooCommerce Integration Addon\u003C\u002Fa> to power up your Help Desk and provide professional support to your store’s customers easily:\u003C\u002Fp>\n\u003Cp>Remember to follow us on Twitter (@codebardcom) or join our Newsletter by your Quickstart Wizard to hear about new features, announcements and goodies!\u003C\u002Fp>\n","Multi Language Professional Support Ticket System with Unlimited Users, Unlimited Tickets, Unlimited Departments, Agents and many features",5501,2,"2024-11-29T03:07:00.000Z","6.7.5",[97,23,98,99,24],"help-desk","support-ticket-system","support-tickets","https:\u002F\u002Fcodebard.com\u002Fcodebard-help-desk-for-wordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcodebard-help-desk.1.1.2.zip",49,"2025-02-14 00:00:00",{"slug":105,"name":106,"version":107,"author":108,"author_profile":109,"description":110,"short_description":111,"active_installs":112,"downloaded":113,"rating":114,"num_ratings":115,"last_updated":116,"tested_up_to":52,"requires_at_least":76,"requires_php":18,"tags":117,"homepage":119,"download_link":120,"security_score":121,"vuln_count":122,"unpatched_count":28,"last_vuln_date":123,"fetched_at":30},"awesome-support","Awesome Support – WordPress HelpDesk & Support Plugin","6.3.7","awesomesupport","https:\u002F\u002Fprofiles.wordpress.org\u002Fawesomesupport\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fdemo.awesomesupport.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Awesome Support is the most versatile and feature-rich support plugin for WordPress. It is the only helpdesk & support ticketing plugin that can match the feature set of an SAAS solution such as Zendesk or Helpscout.\u003C\u002Fp>\n\u003Cp>And your customers can be using it in just 5 mins! After installing and activating the plugin, just answer a few questions in the startup wizard and your helpdesk will be ready for your customers.\u003C\u002Fp>\n\u003Cp>Take a product tour in the video below where you can see the extensive list of free and premium features that will be available on your new helpdesk!  You can also go hands-on with the \u003Ca href=\"https:\u002F\u002Fdemo.awesomesupport.com\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa> or scroll down to the bottom of this page for screen shots.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Product Tour\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F-SV-IUD6WvI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>For premium one-on-one support or pre-sales questions please visit the \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\" rel=\"nofollow ugc\">official site\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>What does it do?\u003C\u002Fh3>\n\u003Cp>Check out the user-friendly features of this awesome plugin:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Ticketing\u003C\u002Fstrong>: users can submit tickets from the front-end, and your agents respond to them from the WordPress back-end\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Import\u003C\u002Fstrong>: Import tickets from Zendesk, Helpscout and Ticksy using our free importer add-on – makes for a seamless transition to your new helpdesk\u003C\u002Fli>\n\u003Cli>\u003Cstrong>E-mail notifications\u003C\u002Fstrong>: relevant parties are notified of certain actions by e-mail, and all e-mails are customizable\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Restricted access\u003C\u002Fstrong>: all correspondence is private between the client and the agents (unless the PUBLIC TICKETS premium add-on is installed and configured)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File upload\u003C\u002Fstrong>: you control when files can be uploaded, how many files, and how large they are\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multiple products\u003C\u002Fstrong>: provide support for as many products as you want; synchronize product lists with popular e-commerce platforms such as WooCommerce and Easy Digital Downloads (EDD)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multiple departments\u003C\u002Fstrong>: provide support for multiple departments\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom fields\u003C\u002Fstrong>: easily set up additional custom fields on your ticket forms (and our premium Custom Fields add-on offers even more convenience)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Terms & conditions\u003C\u002Fstrong>: ask users to agree to your your terms and conditions before they open a ticket\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Old tickets\u003C\u002Fstrong>: identify old tickets quickly with tags; limit your viewable ticket list to only show old tickets\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tickets waiting on you\u003C\u002Fstrong>: Quickly see all tickets still waiting for a reply\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Collaboration\u003C\u002Fstrong>: multiple agents can work on the same ticket and tickets can be transferred between agents; assign primary, secondary and tertiary agents to tickets while retaining the flexibility to transfer a ticket to any other agent.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Sorting And Filtering\u003C\u002Fstrong>: includes an amazing flexible sorting, filtering and tagging system for your tickets\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Security\u003C\u002Fstrong>: assign just the right capabilities to each of your agents including just the ability to see their own tickets or expand to see everyone’s tickets – your choice!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tracking\u003C\u002Fstrong>: easily track where a ticket originated (support form, email, facebook, phone call etc.)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Prioritize your way\u003C\u002Fstrong>: create your own priority scheme – you don’t have to get locked into a 1-5 priority scheme!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Time Tracking\u003C\u002Fstrong>: basic time tracking is included!  Admins can even adjust time and all time changes are logged directly in the ticket.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Labels\u003C\u002Fstrong>: sign up for our email newsletter and get our Custom Status plugin for free – unlimited color coded, customized statuses and ticket labels at your fingertips!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WordPress UI\u003C\u002Fstrong>: Uses the familiar WordPress administration user interface so there is almost no learning curve!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>REST API\u003C\u002Fstrong>: We love it when developers use our products.  The REST API is very developer friendly – push and pull Awesome Support ticket data with ease!\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GDPR READY\u003C\u002Fstrong>: Our registration screen can be easily configured to show GDPR related information\u003C\u002Fli>\n\u003Cli>\u003Cstrong>GUTENBERG AWARE\u003C\u002Fstrong>: Compatible with the new WordPress editor known as Gutenberg\u003C\u002Fli>\n\u003Cli>\u003Cstrong>WOOCOMMERCE INTEGRATION\u003C\u002Fstrong>: Includes integration into the WooCommerce dashboard along with a premium option for advanced integration\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Awesome Support is the result of three+ years of work, research, and improvement. It is probably the most powerful helpdesk and support ticketing plugin on the planet. Whether you’re a startup that needs just the basics or a major corporation with multiple departments requiring service level agreements and sophisticated ticket routing, we have the functions you need! Seriously – just take a look at all the features you can get (some free, some premium)\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Fawesome-support-features\u002F\" rel=\"nofollow ugc\">View the full list of features on our website\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Premium Extensions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Now that you’ve seen our list of awesome features above, you already know that Awesome Support is packed with features; so if you want to supercharge your support and make it even more awesome, make sure you pick up our premium add-ons so you can extend the plugin’s functionality even further! All of our add-ons are extremely affordable (they’re a fraction of the cost of a web-based application). To check them out, visit our official site at \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\" rel=\"nofollow ugc\">getawesomesupport.com\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Extensions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Femail-support\u002F\" rel=\"nofollow ugc\">E-Mail Piping\u003C\u002Fa> – reply to tickets and collaborate on tickets using just e-mail. Includes built-in options to control how to handle unrecognized email addresses, responses to closed tickets and much more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-fields\u002F\" rel=\"nofollow ugc\">Custom Fields\u003C\u002Fa> – a visual helper for adding custom fields to your tickets. Add unlimited fields and choose from 13 different field types!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fpaid-support-woocommerce\u002F\" rel=\"nofollow ugc\">Paid Support\u003C\u002Fa> – charge users for using your support services.  Create subscriptions by time (monthly for example) or number of tickets or bill for every individual ticket.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fwoocommerce\u002F\" rel=\"nofollow ugc\">WooCommerce\u003C\u002Fa> – this is a must-have bridge between your WooCommerce store and Awesome Support\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fproductivity\u002F\" rel=\"nofollow ugc\">Powerpack\u003C\u002Fa> – Adds 30+ powerful additional functions to Awesome Support. Merge\u002Fsplit\u002Flock tickets. Use new template tags in your outgoing emails. Add private notes for each customer. Fine tune your security and so much more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcanned-responses\u002F\" rel=\"nofollow ugc\">Canned Responses\u003C\u002Fa> – preconfigure replies to common questions, and access them in one click when replying to a ticket\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fgravity-forms\u002F\" rel=\"nofollow ugc\">Gravity Forms\u003C\u002Fa> – create custom ticket forms with this very popular WordPress forms builder\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprivate-notes\u002F\" rel=\"nofollow ugc\">Private Notes\u003C\u002Fa> – insert notes into tickets that only agents and admins can view\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Ffaq\u002F\" rel=\"nofollow ugc\">FAQs\u003C\u002Fa> – Powerful FAQ management make your agents more productive\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fnotifications\u002F\" rel=\"nofollow ugc\">Notifications\u003C\u002Fa> – get notified of important events in slack and via pushbullet. Notify third parties of important ticket events via email.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-status\u002F\" rel=\"nofollow ugc\">Custom Status and Labels\u003C\u002Fa> – create unlimited custom labels that give you new levels of organization for your tickets\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fadvanced-reports-statistics\u002F\" rel=\"nofollow ugc\">Advanced Reports and Statistics\u003C\u002Fa> – create hundreds of custom charts and tables from a base of 6 core reports\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-report-widgets\u002F\" rel=\"nofollow ugc\">Admin Report Widgets\u003C\u002Fa> – More than a dozen customizable widgets with key statistics on your WordPress dashboard!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Ftime-tracking-invoicing\u002F\" rel=\"nofollow ugc\">Advanced Time Tracking\u003C\u002Fa> – Track and record time down to the reply level using automatic or manual timers.  Export data for invoicing.  View critical time and billing reports.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fauto-close\u002F\" rel=\"nofollow ugc\">Auto Close\u003C\u002Fa> – Close tickets automatically based on defined rules. This is especially useful in managing abandoned tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – Adds another security layer to your tickets so that users can securely enter passwords and other sensitive credentials onto a ticket\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fsatisfaction-survey\u002F\" rel=\"nofollow ugc\">Satisfaction Survey\u003C\u002Fa> – Conduct suveys to see how your agents are performing.  Extremely customizable with multiple survey types and methods!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fpublic-tickets\u002F\" rel=\"nofollow ugc\">Public Tickets\u003C\u002Fa> – Use your tickets to create a searchable archive of solutions.  Assign public\u002Fprivate control over tickets and replies to customers, agents!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fguest-tickets\u002F\" rel=\"nofollow ugc\">Guest Tickets\u003C\u002Fa> – Allow new users to enter their first ticket without the separate step of creating an account.  Combine this with Email Support, Powerpack and Satisfaction Survey to create a solution where customers never have to log into your ticket system!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fsmart-agent-assignment\u002F\" rel=\"nofollow ugc\">Smart Agent Assignment\u003C\u002Fa> – Have multiple agents with multiple departments and\u002For multiple products?  Use this to automatically route new tickets to the correct agent using a choice of 5 sophisticated algorithms!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fdocumentation\u002F\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> – A powerful documentation add-on that integrates tightly with your Awesome Support ticketing system.  Includes a beautiful layout and automatically suggests relevant topcis as users fill out a new ticket!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fremote-tickets\u002F\" rel=\"nofollow ugc\">Remote Tickets\u003C\u002Fa> – Adds a pop-up ticket form to one or more remote websites.  Quickly and easily funnel tickets from all your websites to one core support site!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-facebook-chat-bot-early-release\u002F\" rel=\"nofollow ugc\">Smart Replies\u003C\u002Fa> – Automatically respond to messages received from Facebook Messenger, Custom Site Chat and New Tickets. \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fservice-level-agreements-sla\u002F\" rel=\"nofollow ugc\">Service Level Agreements\u003C\u002Fa> – Calculate ticket due dates automatically using rules set for each customer. This will take into account holidays, weekends, working hours and more.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fissue-tracking\u002F\" rel=\"nofollow ugc\">Issue Tracking\u003C\u002Fa> – Easily manage multiple related tickets.  Very useful for product recalls, bug tracking, system-down situations and more. \u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcustom-faq\u002F\" rel=\"nofollow ugc\">Custom FAQ\u003C\u002Fa> – Use any WordPress custom post type as your FAQ source.  Tightly integrates your selected CPT with Awesome Support and uses it to automatically offer topic suggestions to users as they fill out a new ticket form.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fawesome-support-business-rules-engine-zapier-integration-beta\u002F\" rel=\"nofollow ugc\">Business Rules Engine With Zapier Integration\u003C\u002Fa> – Powerful rules engine for your tickets.  Automatically respond to tickets, change status, close tickets and more!\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fcompany-profiles-shared-tickets-early-release\u002F\" rel=\"nofollow ugc\">Company Profiles\u003C\u002Fa> – Allow multiple users from the same company to manage a single pool of tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fscheduled-tickets\u002F\" rel=\"nofollow ugc\">Scheduled Tickets\u003C\u002Fa> – Create recurring tickets on daily\u002Fweekly\u002Fmonthly\u002Fannual schedules\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fagent-front-end-early-release\u002F\" rel=\"nofollow ugc\">Agent Front End\u003C\u002Fa> – Allow untrusted agents to manage their tickets without access to wp-admin\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Bundles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Purchase one of our bundles and get up to an 80% discount compared to purchasing individual add-ons.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fstartup-bundle\" rel=\"nofollow ugc\">Startup Bundle\u003C\u002Fa> – A 50% discount on the 5 most common add-ons for unlimited sites\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fstandard-bundle\" rel=\"nofollow ugc\">Standard Bundle\u003C\u002Fa> – A discount of 20%-60% on the 8 most common add-ons\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fprofessional-bundle\" rel=\"nofollow ugc\">Professional Bundle\u003C\u002Fa> – A discount of 45%-70% on the add-ons most useful for e-commerce sites\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fenterprise-bundled\" rel=\"nofollow ugc\">Enterprise Bundle\u003C\u002Fa> – A discount of 50%-70% on the most common add-ons used in larger businesses.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002Fagency-bundle\" rel=\"nofollow ugc\">Agency Bundle\u003C\u002Fa> – A discount of 55%-80% on a bundle of almost all our add-ons.  You get an even bigger discount if you purchase this package without the option for technical support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Roadmap\u003C\u002Fh3>\n\u003Cp>Want to know what’s next for Awesome Support? \u003Ca href=\"https:\u002F\u002Ftrello.com\u002Fb\u002FpHYdtkHc\" rel=\"nofollow ugc\">Check out the roadmap\u003C\u002Fa>. You can also vote for the ideas you like best!\u003C\u002Fp>\n\u003Ch3>Add-Ons\u003C\u002Fh3>\n\u003Cp>Need to extend Awesome Support’s features? We have lots of add-ons to help you setup the perfect support site. \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Faddons\u002F\" rel=\"nofollow ugc\">Check out our add-ons page\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Team\u003C\u002Fh3>\n\u003Cp>Even though the plugin has been developed and is maintained by the Awesome Support development team, we’ve had help from various developers around the world. You can see all the contributors on the \u003Ca href=\"http:\u002F\u002Fgetawesomesupport.com\u002Fteam\u002F\" rel=\"nofollow ugc\">team page\u003C\u002Fa>. Many thanks to them all!\u003C\u002Fp>\n\u003Cp>Our key core developers on the Awesome Support Development Team in 2018 include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ante Laca\u003C\u002Fli>\n\u003Cli>Muhammad Tahir Nazir\u003C\u002Fli>\n\u003Cli>Nigel Bahadur\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>With contributions from customers such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Rolly Bueno\u003C\u002Fli>\n\u003Cli>Naveen Giri\u003C\u002Fli>\n\u003Cli>Nathan Moinvaziri\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Translators\u003C\u002Fh3>\n\u003Cp>Here is a list of users who voluntarily contributed the most translations to our POEDITOR project in 2017\u002F2021:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Miquel Martínez – Catalan\u003C\u002Fli>\n\u003Cli>Samer Haddad – Arabic\u003C\u002Fli>\n\u003Cli>Paul Hecko – Portuguese\u003C\u002Fli>\n\u003Cli>Thiago Rocon Kuwabara – Portuguese\u003C\u002Fli>\n\u003Cli>Denison Carlos – Portuguese (Brazil)\u003C\u002Fli>\n\u003Cli>Davey Hurkmans – Dutch\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>We had over 25 users contribute to the various language projects but these were the top 6 with the most translation activity.  On behalf of all our users we would like to publicly offer a heart-felt Thank You for their hard work and contribution to the Free Awesome Support core project!\u003Cbr \u002F>\n\u003Ca href=\"http:\u002F\u002Fcoderisk.com\u002Fwp\u002Fplugin\u002Fawesome-support\u002FRIPS-vo8pzWBS4X\" rel=\"nofollow ugc\">\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Related Companies Disclosure\u003C\u002Fstrong>\u003Cbr \u002F>\nAwesome Support now manages the newly released \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fsimplepress\u002F\" rel=\"ugc\">Simple-Press Forums Plugin\u003C\u002Fa> as well.\u003C\u002Fp>\n","The most versatile and feature-rich help desk and support plugin for WordPress. Provide awesome support directly from your WordPress site.",7000,530891,70,194,"2026-01-09T03:27:00.000Z",[56,78,57,24,118],"tickets","https:\u002F\u002Fgetawesomesupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fawesome-support.6.3.7.zip",88,24,"2026-01-15 15:56:56",{"slug":125,"name":126,"version":127,"author":128,"author_profile":129,"description":130,"short_description":131,"active_installs":112,"downloaded":132,"rating":133,"num_ratings":134,"last_updated":135,"tested_up_to":136,"requires_at_least":137,"requires_php":138,"tags":139,"homepage":144,"download_link":145,"security_score":13,"vuln_count":146,"unpatched_count":34,"last_vuln_date":147,"fetched_at":30},"wedevs-project-manager","Project Manager – AI Powered Project Management, Task Management, Kanban Board & Time Tracker","3.0.3","weDevs","https:\u002F\u002Fprofiles.wordpress.org\u002Fwedevs\u002F","\u003Cp>Ease Project Management and Task Management using a powerful project manager with Kanban board, Gantt chart, milestone tracking & project reporting.\u003C\u002Fp>\n\u003Ch3>AI-Powered Project Manager\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fwp-project-manager-pro\" rel=\"nofollow ugc\">Project Manager\u003C\u002Fa> is a feature-rich project management plugin built for WordPress users who need structured and organized workflow management.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FGI4u8wXOxHg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>Built for teams, agencies, enterprises, and freelancers, Project Manager transforms your WordPress site into a complete project management system with \u003Cstrong>Kanban Board\u003C\u002Fstrong>, \u003Cstrong>Gantt Chart\u003C\u002Fstrong>, \u003Cstrong>Task Manager\u003C\u002Fstrong>, \u003Cstrong>Milestone Tracking\u003C\u002Fstrong>, \u003Cstrong>Tasks Calendar\u003C\u002Fstrong>, and \u003Cstrong>Project Reporting\u003C\u002Fstrong> – all in one place.\u003C\u002Fp>\n\u003Cp>Whether you want to manage complex and multi-team projects or keep track of simple daily tasks, Project Manager gives you full control over your project and task management workflow. You can assign tasks, set deadlines, track progress, and collaborate without leaving your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Now powered by AI, Project Manager can generate complete task lists for your projects based on your project description. As a result, you don’t need to think about or create every task name manually, which can save you a significant amount of time.\u003C\u002Fp>\n\u003Ch3>Want to give it a try?\u003C\u002Fh3>\n\u003Cp>👉 \u003Ca href=\"https:\u002F\u002Fpm2.wedevsdemos.com\u002Fwp-login.php\" rel=\"nofollow ugc\">TRY FREE OFFICIAL DEMO\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Useful Links\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fdocs\u002Fwp-project-manager\u002F\" rel=\"nofollow ugc\">Docs\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=GI4u8wXOxHg&list=PLJorZsV2RVv82Xe9ReXngU6Wk1RN0EwHu\" rel=\"nofollow ugc\">Videos\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Faccount\u002Ftickets\u002F\" rel=\"nofollow ugc\">Support\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Froadmap.wedevs.com\u002Fwp-project-manager#ideas\" rel=\"nofollow ugc\">IdeaSharing\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fwp-project-manager-pro\u002Fcompare\u002F\" rel=\"nofollow ugc\">Comparison\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fwp-project-manager-pro\u002Fpricing\u002F\" rel=\"nofollow ugc\">Get Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🎯 Free Features of Project Manager\u003C\u002Fh3>\n\u003Cp>The free version provides essential tools for project management and structured task management. It includes everything you need to manage projects and teams efficiently.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Project Creation\u003C\u002Fh3>\n\u003Cp>–   Generate complete task lists based on your project description using AI\u003Cbr \u002F>\n–   Reduce the need to create every task from scratch\u003Cbr \u002F>\n–   Save time by letting AI suggest relevant tasks for your project\u003Cbr \u002F>\n–   Get ideas for important tasks that may be easy to miss when planning manually\u003Cbr \u002F>\n–   Review, edit, and adjust the AI-generated task list to match your team’s workflow\u003C\u002Fp>\n\u003Ch3>📝 To-Do List & Task Management\u003C\u002Fh3>\n\u003Cp>–   Create unlimited task lists with titles and descriptions\u003Cbr \u002F>\n–   Assign tasks to team members\u003Cbr \u002F>\n–   Set due dates for each task\u003Cbr \u002F>\n–   Track task progress using visual status indicators\u003Cbr \u002F>\n–   Add comments and detailed descriptions to tasks\u003Cbr \u002F>\n–   Mark tasks as complete or incomplete to keep work organized\u003C\u002Fp>\n\u003Ch3>🏆 Milestone Tracking\u003C\u002Fh3>\n\u003Cp>–   Track upcoming, completed, and overdue milestones easily\u003Cbr \u002F>\n–   View milestone status at a glance\u003Cbr \u002F>\n–   Assign task lists to specific milestones\u003Cbr \u002F>\n–   Attach messages and updates to milestones\u003Cbr \u002F>\n–   Improve project reporting and team accountability\u003C\u002Fp>\n\u003Ch3>💬 Messages & Team Collaboration\u003C\u002Fh3>\n\u003Cp>–   Stay aligned with your team through built-in threaded messaging\u003Cbr \u002F>\n–   Edit and stylize messages for clearer collaboration\u003Cbr \u002F>\n–   Enable comments on tasks for real-time feedback\u003Cbr \u002F>\n–   Keep your project management communication in one central place\u003C\u002Fp>\n\u003Ch3>🗂 File Sharing\u003C\u002Fh3>\n\u003Cp>–   Upload and share files directly within messages and comments\u003Cbr \u002F>\n–   Navigate attachments inside threads to manage all project resources in one place\u003Cbr \u002F>\n–   Private discussions and file sharing make collaboration effortless\u003C\u002Fp>\n\u003Ch3>🔔 Dynamic Notifications\u003C\u002Fh3>\n\u003Cp>–   Receive email alerts for assigned tasks, due dates, and project changes\u003Cbr \u002F>\n–   Customize your notification preferences to keep your team informed without overload\u003Cbr \u002F>\n–   Never miss an update\u003C\u002Fp>\n\u003Ch3>🔲 Intuitive Interface for Efficient Task Management\u003C\u002Fh3>\n\u003Cp>–   The task manager in Project Manager features a clean and user-friendly interface\u003Cbr \u002F>\n–   Designed for speed, it helps complete tasks faster with visual workflows\u003Cbr \u002F>\n–   With real-time updates, it helps you stay productive, easing collaboration and efficiency\u003C\u002Fp>\n\u003Ch3>🚀 Pro Features of Project Manager (Take Your Project Management Further)\u003C\u002Fh3>\n\u003Cp>By upgrading to Project Manager Pro, you can unlock the full power of project management on WordPress.\u003C\u002Fp>\n\u003Ch3>👨🏻‍💻 Frontend Project Management\u003C\u002Fh3>\n\u003Cp>–   Let users view and manage tasks and projects directly from your website’s frontend\u003Cbr \u002F>\n–   No backend access required\u003Cbr \u002F>\n–   Perfect for client portals and team dashboards\u003C\u002Fp>\n\u003Ch3>📊 Kanban Board\u003C\u002Fh3>\n\u003Cp>–   Visualize your entire project management workflow with a customizable Kanban Board\u003Cbr \u002F>\n–   Default columns include Open, In Progress, Done, and Overdue\u003Cbr \u002F>\n–   Drag and drop tasks between boards for agile project management\u003Cbr \u002F>\n–   Create unlimited Kanban boards, sort tasks by status, and add new ones on the fly\u003C\u002Fp>\n\u003Ch3>📉 Gantt Chart\u003C\u002Fh3>\n\u003Cp>–   Plan and monitor project timelines with an interactive Gantt Chart\u003Cbr \u002F>\n–   Adjust start and end dates, map out task dependencies, and track subtasks visually\u003Cbr \u002F>\n–   Great for milestone tracking and long-term project management\u003Cbr \u002F>\n–   Remote teams stay aligned with shared Gantt charts and Kanban boards\u003C\u002Fp>\n\u003Ch3>⏰ Time Tracker\u003C\u002Fh3>\n\u003Cp>–   Start, stop, or pause timers on any task to log billable hours with precision\u003Cbr \u002F>\n–   Calculate total time spent per project and simplify payments for hourly teams\u003C\u002Fp>\n\u003Ch3>🧾 Invoice & Billing\u003C\u002Fh3>\n\u003Cp>–   Auto-generate professional invoices based on tracked time and project details\u003Cbr \u002F>\n–   Mark invoices as paid upon payment completion\u003Cbr \u002F>\n–   Download invoices as PDF to simplify billing for every project\u003C\u002Fp>\n\u003Ch3>📆 Interactive Tasks Calendar\u003C\u002Fh3>\n\u003Cp>–   View all your tasks in daily, weekly, monthly, or user-specific layouts with an interactive Task Calendar\u003Cbr \u002F>\n–   Drag and drop to reschedule tasks and track project progress dynamically\u003Cbr \u002F>\n–   The Calendar keeps your entire project management timeline organized and visible\u003C\u002Fp>\n\u003Ch3>💳 Stripe Payment Gateway\u003C\u002Fh3>\n\u003Cp>–   Accept client payments directly via Stripe for seamless billing inside your project manager\u003Cbr \u002F>\n–   Use predefined project templates to automate your workflow\u003C\u002Fp>\n\u003Ch3>👥 BuddyPress Integration\u003C\u002Fh3>\n\u003Cp>–   Assign tasks to teams, set role-based permissions, and manage departments\u003Cbr \u002F>\n–   Boost collaboration across your WordPress community with deep BuddyPress integration\u003C\u002Fp>\n\u003Ch3>📌 Subtasks for Granular Task Management\u003C\u002Fh3>\n\u003Cp>–   Break complex tasks into smaller subtasks and assign them to multiple team members\u003Cbr \u002F>\n–   Subtasks give you granular control over every detail in your task manager workflow\u003C\u002Fp>\n\u003Ch3>🛒 WooCommerce Integration\u003C\u002Fh3>\n\u003Cp>–   Auto-create projects directly from WooCommerce orders or payments\u003Cbr \u002F>\n–   Map products to specific tasks and roles, which is perfect for e-commerce project management\u003C\u002Fp>\n\u003Ch3>🗂️ Advanced File Management\u003C\u002Fh3>\n\u003Cp>–   Organize files in folders, link them to messages and tasks, and set privacy controls\u003Cbr \u002F>\n–   Enjoy a Google Drive-like interface for secure, structured file sharing within your project management workspace\u003C\u002Fp>\n\u003Ch3>💬 Slack Integration\u003C\u002Fh3>\n\u003Cp>–   Get real-time Slack notifications whenever new tasks, subtasks, or comments are created\u003Cbr \u002F>\n–   Stay informed when tasks are completed or new team members are added\u003C\u002Fp>\n\u003Ch3>🔗 GitHub & Bitbucket Integration\u003C\u002Fh3>\n\u003Cp>–   Connect your GitHub and Bitbucket accounts directly to Project Manager\u003Cbr \u002F>\n–   Issues created in GitHub or Bitbucket are automatically added to your task manager list\u003Cbr \u002F>\n–   Keeps developers in sync with the rest of the project\u003C\u002Fp>\n\u003Ch3>📈 Advanced Reports & Insights\u003C\u002Fh3>\n\u003Cp>–   Generate detailed project reporting with predefined views\u003Cbr \u002F>\n–   View them as Overdue Tasks, Completed Tasks, User Activities, Tasks by Milestone, Unassigned Tasks, and Summary\u003Cbr \u002F>\n–   Make data-driven decisions and improve overall project management performance\u003C\u002Fp>\n\u003Ch3>🛡️ Recurring Tasks & Enhanced Security\u003C\u002Fh3>\n\u003Cp>–   Set up repeating tasks for ongoing projects so nothing falls through the cracks\u003Cbr \u002F>\n–   Customize user roles and permissions to maintain privacy and security in your collaboration workflows\u003C\u002Fp>\n\u003Ch3>📋 Personal Dashboard\u003C\u002Fh3>\n\u003Cp>–   Every team member gets their own personal dashboard showing all assigned tasks\u003Cbr \u002F>\n–   Keep everyone focused, informed, and productive\u003C\u002Fp>\n\u003Ch3>🔄 Pusher Integration\u003C\u002Fh3>\n\u003Cp>–   Receive real-time push notifications for all your project management activities\u003Cbr \u002F>\n–   Includes task assignments, mentions in comments, new tasks, and status updates\u003C\u002Fp>\n\u003Ch3>Still confused about choosing a project manager tool?\u003C\u002Fh3>\n\u003Cp>👉 Check out the complete \u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fwp-project-manager-pro\u002Fcompare\u002F\" rel=\"nofollow ugc\">comparison of Project Manager with other popular project management solutions\u003C\u002Fa>\u003Cbr \u002F>\n👉 Explore the \u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fdocs\u002Fwp-project-manager\u002F\" rel=\"nofollow ugc\">documentation for all the features and functions of Project Manager\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Recognition & Awards\u003C\u002Fh3>\n\u003Cp>–   \u003Ca href=\"https:\u002F\u002Fwww.elegantthemes.com\u002Fblog\u002Fwordpress\u002Fbest-wordpress-project-management-plugins\" rel=\"nofollow ugc\">10 Best WordPress Project Management Plugins (2025 Picks)\u003C\u002Fa> (Elegant Themes)\u003Cbr \u002F>\n–   \u003Ca href=\"https:\u002F\u002Fcolorlib.com\u002Fwp\u002Ffreelance-plugins-wordpress\u002F\" rel=\"nofollow ugc\">18 Best WordPress Plugins for Freelancers 2025\u003C\u002Fa> (Colorlib)\u003Cbr \u002F>\n–   \u003Ca href=\"https:\u002F\u002Fblog.hubspot.com\u002Fwebsite\u002Fbest-wordpress-project-management-plugins\" rel=\"nofollow ugc\">9 Best WordPress Project Management Plugins\u003C\u002Fa> (HubSpot)\u003Cbr \u002F>\n–   \u003Ca href=\"https:\u002F\u002Fwww.hostinger.com\u002Ftutorials\u002Fwordpress-project-management\" rel=\"nofollow ugc\">14 Best WordPress Project Management Plugins\u003C\u002Fa> (Hostinger)\u003C\u002Fp>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Help make Project Manager the ultimate project management tool! Fork our repository from \u003Ca href=\"https:\u002F\u002Fgithub.com\u002FweDevsOfficial\u002Fwp-project-manager\" rel=\"nofollow ugc\">GitHub\u003C\u002Fa> and submit pull requests.\u003C\u002Fp>\n\u003Ch3>Our Valuable Contributors\u003C\u002Fh3>\n\u003Cp>–   French: Corentin Allard\u003Cbr \u002F>\n–   Dutch: eskamedia\u003Cbr \u002F>\n–   Brazilian Portuguese: Anderson\u003Cbr \u002F>\n–   German: Alexander Pfabel\u003Cbr \u002F>\n–   Spanish: Luigi Libet\u003Cbr \u002F>\n–   Indonesian: Hirizh\u003Cbr \u002F>\n–   Polish: Jacek Synowiec\u003C\u002Fp>\n\u003Ch3>Take a Look at Our Other Products\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fdokan-lite\" rel=\"ugc\">Dokan\u003C\u002Fa>\u003C\u002Fstrong>: Build your own multi-vendor marketplace on WordPress quickly and easily. Create platforms similar to Amazon, eBay, or Etsy, allowing multiple sellers to manage their shops under one roof.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fhappy-elementor-addons\u002F\" rel=\"ugc\">Happy Addons for Elementor\u003C\u002Fa>\u003C\u002Fstrong>: Expand Elementor’s capabilities with over 143 essential widgets, a Header & Footer Builder, mega menu, and 500+ ready-made templates. Customize your WordPress site with ease.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ferp\u002F\" rel=\"ugc\">ERP\u003C\u002Fa>\u003C\u002Fstrong>: A complete business management tool for WordPress. Handle HR, recruitment, job listings, CRM, and accounting seamlessly alongside WooCommerce integration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwemail\u002F\" rel=\"ugc\">weMail\u003C\u002Fa>\u003C\u002Fstrong>: Simplify your email marketing with an all-in-one WordPress tool. Design newsletters, subscription forms, and opt-ins to engage your audience easily.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-user-frontend\u002F\" rel=\"ugc\">User Frontend\u003C\u002Fa>\u003C\u002Fstrong>: Enable users to create and manage content from the front-end of your WordPress site. Excellent for forms, post submissions, and user dashboards without accessing the backend.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwedocs\u002F\" rel=\"ugc\">weDocs\u003C\u002Fa>\u003C\u002Fstrong>: Organize and manage your online documentation effortlessly. This plugin lets you create a knowledge base, wiki, or document library directly within WordPress.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ftexty\u002F\" rel=\"ugc\">Texty\u003C\u002Fa>\u003C\u002Fstrong>: A fast and easy SMS notification plugin for WordPress and WooCommerce. Send instant messages to your users via popular gateways like Twilio, Vonage, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwepos\u002F\" rel=\"ugc\">wePOS\u003C\u002Fa>\u003C\u002Fstrong>: Turn your WooCommerce store into a powerful point-of-sale system. Manage sales, inventory, and customers in real-time using WordPress.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>Project Manager uses the following third-party services to enhance project management features. All data shared with these services is necessary for the plugin functionality and handled securely.\u003C\u002Fp>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>OpenAI API\u003C\u002Fstrong> – Used to generate AI-assisted project plans, task lists, and suggestions. Task titles, descriptions, and deadlines may be sent for AI processing.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Google Generative Language API\u003C\u002Fstrong> – Assists content generation for tasks and projects. Task titles, descriptions, and comments may be sent for AI suggestions.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fcloud.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Anthropic API\u003C\u002Fstrong> – Provides AI-assisted responses and task suggestions. Task details like titles, descriptions, and deadlines may be sent for AI processing.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fcloud.anthropic.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fanthropic.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Trello API\u003C\u002Fstrong> – Integrates Trello boards, cards, and checklists. Project and task information such as titles, descriptions, and due dates are sent to sync with Trello.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Ftrello.com\u002Fen-US\u002Flegal\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Ftrello.com\u002Fen-US\u002Fprivacy-policy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Asana API\u003C\u002Fstrong> – Syncs tasks, stories, and project updates. Task titles, descriptions, deadlines, and comments are sent to Asana for project updates.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fasana.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fasana.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Terms and Conditions\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fterms-and-conditions\u002F\" rel=\"nofollow ugc\">weDevs Terms of Service\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwedevs.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">weDevs Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Project Manager uses \u003Ca href=\"https:\u002F\u002Fappsero.com\u002F\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.\u003C\u002Fp>\n","Ease Project Management and Task Management using a powerful project manager with Kanban board, Gantt chart, milestone tracking & project reporting.",658821,76,179,"2026-03-04T06:56:00.000Z","6.9.4","6.2","7.4",[140,141,22,142,143],"kanban","project","project-manager","task-management","https:\u002F\u002Fwedevs.com\u002Fwp-project-manager-pro\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwedevs-project-manager.3.0.3.zip",21,"2025-12-26 00:00:00",{"attackSurface":149,"codeSignals":190,"taintFlows":225,"riskAssessment":283,"analyzedAt":291},{"hooks":150,"ajaxHandlers":176,"restRoutes":187,"shortcodes":188,"cronEvents":189,"entryPointCount":14,"unprotectedCount":28},[151,157,160,163,167,169,172],{"type":152,"name":153,"callback":154,"file":155,"line":156},"action","admin_footer","rb_display_user_instructions","rollerblade.php",62,{"type":152,"name":158,"callback":159,"file":155,"line":114},"wp_enqueue_scripts","enqueue_scripts_and_styles",{"type":152,"name":161,"callback":159,"file":155,"line":162},"admin_enqueue_scripts",71,{"type":152,"name":164,"callback":165,"file":155,"line":166},"wp_footer","print_the_rollerblade_button",74,{"type":152,"name":153,"callback":165,"file":155,"line":168},75,{"type":152,"name":170,"callback":171,"file":155,"line":36},"admin_menu","add_rollerblade_options_menu_item",{"type":152,"name":173,"callback":174,"file":155,"line":175},"init","initialize_plugin",975,[177,182,184],{"action":178,"nopriv":179,"callback":178,"hasNonce":180,"hasCapCheck":179,"file":155,"line":181},"send_rb_request",false,true,78,{"action":178,"nopriv":180,"callback":178,"hasNonce":180,"hasCapCheck":179,"file":155,"line":183},79,{"action":185,"nopriv":179,"callback":185,"hasNonce":180,"hasCapCheck":180,"file":155,"line":186},"rb_save_subdomain",81,[],[],[],{"dangerousFunctions":191,"sqlUsage":192,"outputEscaping":194,"fileOperations":28,"externalRequests":93,"nonceChecks":93,"capabilityChecks":14,"bundledLibraries":224},[],{"prepared":28,"raw":28,"locations":193},[],{"escaped":11,"rawEcho":195,"locations":196},14,[197,200,202,204,206,208,209,211,213,215,217,219,220,222],{"file":155,"line":198,"context":199},116,"raw output",{"file":155,"line":201,"context":199},196,{"file":155,"line":203,"context":199},201,{"file":155,"line":205,"context":199},281,{"file":155,"line":207,"context":199},430,{"file":155,"line":207,"context":199},{"file":155,"line":210,"context":199},550,{"file":155,"line":212,"context":199},554,{"file":155,"line":214,"context":199},780,{"file":155,"line":216,"context":199},782,{"file":155,"line":218,"context":199},794,{"file":155,"line":218,"context":199},{"file":155,"line":221,"context":199},802,{"file":155,"line":223,"context":199},854,[],[226,244,263],{"entryPoint":227,"graph":228,"unsanitizedCount":28,"severity":243},"rb_save_subdomain (rollerblade.php:262)",{"nodes":229,"edges":241},[230,235],{"id":231,"type":232,"label":233,"file":155,"line":234},"n0","source","$_POST",273,{"id":236,"type":237,"label":238,"file":155,"line":239,"wp_function":240},"n1","sink","update_option() [Settings Manipulation]",277,"update_option",[242],{"from":231,"to":236,"sanitized":180},"low",{"entryPoint":245,"graph":246,"unsanitizedCount":28,"severity":243},"options_page_view (rollerblade.php:735)",{"nodes":247,"edges":260},[248,251,253,256],{"id":231,"type":232,"label":249,"file":155,"line":250},"$_POST (x2)",746,{"id":236,"type":237,"label":238,"file":155,"line":252,"wp_function":240},748,{"id":254,"type":232,"label":255,"file":155,"line":250},"n2","$_POST (x3)",{"id":257,"type":237,"label":258,"file":155,"line":218,"wp_function":259},"n3","echo() [XSS]","echo",[261,262],{"from":231,"to":236,"sanitized":180},{"from":254,"to":257,"sanitized":180},{"entryPoint":264,"graph":265,"unsanitizedCount":28,"severity":243},"\u003Crollerblade> (rollerblade.php:0)",{"nodes":266,"edges":279},[267,268,269,270,274,277],{"id":231,"type":232,"label":255,"file":155,"line":234},{"id":236,"type":237,"label":238,"file":155,"line":239,"wp_function":240},{"id":254,"type":232,"label":233,"file":155,"line":234},{"id":257,"type":237,"label":271,"file":155,"line":272,"wp_function":273},"wp_remote_post() [SSRF]",525,"wp_remote_post",{"id":275,"type":232,"label":276,"file":155,"line":234},"n4","$_POST (x4)",{"id":278,"type":237,"label":258,"file":155,"line":210,"wp_function":259},"n5",[280,281,282],{"from":231,"to":236,"sanitized":180},{"from":254,"to":257,"sanitized":180},{"from":275,"to":278,"sanitized":180},{"summary":284,"deductions":285},"The rollerblade-app v1.1.0 plugin exhibits a generally strong security posture based on the provided static analysis. The plugin has no recorded vulnerabilities (CVEs), suggesting a history of secure development or diligent patching.  Furthermore, the static analysis reveals a commendably small attack surface with all identified entry points (AJAX handlers) protected by capability checks. The absence of dangerous functions, raw SQL queries, and unsanitized taint flows are all positive indicators.\n\nHowever, a significant concern lies in the output escaping. With 24 total outputs and only 42% properly escaped, there is a substantial risk of Cross-Site Scripting (XSS) vulnerabilities. While no critical or high severity taint flows were detected, this lack of robust output sanitization is a common entry point for attackers. Additionally, the plugin makes two external HTTP requests, which, while not inherently insecure, represent an area that could be exploited if the remote endpoints are compromised or if the data sent is not handled securely.\n\nIn conclusion, rollerblade-app v1.1.0 demonstrates good practices in terms of access control and database security. Its clean vulnerability history is a significant strength. The primary weakness is the insufficient output escaping, which poses a notable XSS risk. The external HTTP requests are a minor area of concern that warrants attention. Overall, while the plugin is relatively secure, the output escaping issue needs immediate attention to mitigate potential vulnerabilities.",[286,289],{"reason":287,"points":288},"Low percentage of properly escaped output",15,{"reason":290,"points":14},"External HTTP requests present","2026-03-17T00:46:14.355Z",{"wat":293,"direct":302},{"assetPaths":294,"generatorPatterns":297,"scriptPaths":298,"versionParams":299},[295,296],"\u002Fwp-content\u002Fplugins\u002Frollerblade-app\u002Fcss\u002Fsmoothness-jquery-ui.css","\u002Fwp-content\u002Fplugins\u002Frollerblade-app\u002Fjs\u002Frollerblade.js",[],[296],[300,301],"rollerblade-app\u002Fcss\u002Fsmoothness-jquery-ui.css?ver=","rollerblade-app\u002Fjs\u002Frollerblade.js?ver=",{"cssClasses":303,"htmlComments":312,"htmlAttributes":313,"restEndpoints":328,"jsGlobals":330,"shortcodeOutput":333},[304,305,306,307,308,309,310,311],"rb-user-instructions","rb-wizard-step","rb-wizard-step-1","rb-wizard-step-2-positive","rb-set-subdomain-wrapper","rb-wizard-step-2-negative","rb-wizard-step-3","rb-wizard-step-4",[],[314,315,316,317,318,319,320,321,322,323,324,325,326,327],"id=\"rb-user-instructions\"","id=\"rb-wizard-step-1\"","id=\"rb-already-have-acc\"","id=\"rb-dont-have-acc\"","id=\"rb-wizard-step-2-positive\"","id=\"rb-set-subdomain-wrapper\"","id=\"rb-set-subdomain\"","id=\"rb-save-subdomain-to-settings\"","id=\"rb-wizard-i-dont-know-it\"","id=\"rb-wizard-step-2-negative\"","id=\"rb-wizard-step-3\"","id=\"rb-wizard-success\"","id=\"rb-external-settings\"","id=\"rb-wizard-step-4\"",[329],"\u002Fwp-json\u002Frollerblade\u002Fv1\u002Ffeedback",[331,185,332],"rollerblade","rb_send_feedback",[]]