[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f2TjN81S46xPfX-WW4S12S-zP7G_PFmNly5Q2wXlVmvo":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":15,"tags":18,"homepage":23,"download_link":24,"security_score":13,"vuln_count":25,"unpatched_count":25,"last_vuln_date":26,"fetched_at":27,"vulnerabilities":28,"developer":29,"crawl_stats":26,"alternatives":35,"analysis":142,"fingerprints":541},"rhino-support","Rhino Support for WordPress","1.0.62","Rhino Support","https:\u002F\u002Fprofiles.wordpress.org\u002Frhinosupport\u002F","\u003Cp>Rhino Support for WordPress allows you to bring your RhinoSupport.com help desk right into any site powered by WordPress.\u003C\u002Fp>\n\u003Cp>Visitors can create new support tickets as well as view existing tickets (if logged in) – without even leaving your WordPress site.\u003C\u002Fp>\n\u003Cp>Here’s a quick overview:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>1) Various Support Options\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Within your WordPress site you can have a variety of support options for your visitors based on your preferences including:\u003C\u002Fp>\n\u003Cp>Floating Support Tab – This floating support tab can be positioned wherever you like, added to any post or page (or every one if you like) and customized with any colour or text.\u003C\u002Fp>\n\u003Cp>Ticket Form on Post\u002FPage – With a simple short code you can add a ticket form to any post or page so your visitors can easily submit a new support ticket from within your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>2) Short Codes\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>The Rhino Support short codes make it quick and easy for you to add a new ticket form or even list open tickets for any logged in users on any post or page.\u003C\u002Fp>\n\u003Cp>From the visual editor, the short codes are just one click away.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>3) Create Different User Experiences\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Sometimes you may have the need to display different support options for people who are logged into your site versus regular visitors.\u003C\u002Fp>\n\u003Cp>Commonly this is used for “presales” questions vs. actual customer related questions.\u003C\u002Fp>\n\u003Cp>This can easily be done by selecting what departments you want to display for logged in users and what departments you want to display for everyone else.\u003C\u002Fp>\n\u003Cp>Furthermore, if a person is logged into your WordPress site, you can quickly list all the support tickets for a particular user by dropping the Rhino Support “list” short code on any post or page. If the user is logged in and they view that page, they’ll be able to see the status of all their existing tickets without even leaving your site.\u003C\u002Fp>\n\u003Cp>Not a RhinoSupport.com customer? Get your own \u003Ca href=\"http:\u002F\u002Fwww.rhinosupport.com\" rel=\"nofollow ugc\">help desk software\u003C\u002Fa> account which includes unlimited agents and a generous 45-day free.\u003C\u002Fp>\n\u003Cp>Twitter: \u003Ca href=\"http:\u002F\u002Ftwitter.com\u002Frhinosupport\" rel=\"nofollow ugc\">@RhinoSupport\u003C\u002Fa>\u003C\u002Fp>\n","Easily connect a WordPress site to your help desk, powered by RhinoSupport.com. Instantly embed support ticket forms with a simple shortcode.",10,4870,100,2,"","3.7.41","3.3",[19,20,21,4,22],"customer-support","help-desk","help-desk-software","support-desk","http:\u002F\u002Frhinosupport.com\u002Fwp-plugin","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frhino-support.zip",0,null,"2026-03-15T10:48:56.248Z",[],{"slug":30,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":13,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},"rhinosupport",1,30,94,"2026-04-05T21:38:37.841Z",[36,61,85,104,125],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":48,"tested_up_to":49,"requires_at_least":50,"requires_php":51,"tags":52,"homepage":56,"download_link":57,"security_score":58,"vuln_count":31,"unpatched_count":25,"last_vuln_date":59,"fetched_at":60},"fb-messenger-live-chat","Live Chat with Messenger Customer Chat","1.5.0","Zotabox","https:\u002F\u002Fprofiles.wordpress.org\u002Fzotabox\u002F","\u003Cul>\n\u003Cli>Support your customers via Facebook Live Chat.\u003C\u002Fli>\n\u003Cli>Facebook Messenger has over 1 billion active monthly users\u003C\u002Fli>\n\u003Cli>Permanent chat history available for both store owner and customer\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002F?utm_source=Wordpress&utm_medium=App&utm_campaign=Wordpress\" rel=\"nofollow ugc\">Zotabox\u003C\u002Fa> is an easy to use package of 20+ promotional sales tools for your website.\u003C\u002Fp>\n\u003Ch4>YOUR ZOTABOX PACKAGE INCLUDES:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons\u003C\u002Fli>\n\u003Cli>Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included.\u003C\u002Fli>\n\u003Cli>Landing Page Builder – create new landing pages with ease\u003C\u002Fli>\n\u003Cli>Slider – slide out box to promote specials, video, collect emails etc.\u003C\u002Fli>\n\u003Cli>Push Notifications – collect subscribers and send out push notifications\u003C\u002Fli>\n\u003Cli>Contact Form Builder – customize fields, departments, attach files, auto-response etc.\u003C\u002Fli>\n\u003Cli>Facebook Live Chat – Support your customers via Facebook\u003C\u002Fli>\n\u003Cli>Social Buttons – encourage followers to join your site\u003C\u002Fli>\n\u003Cli>Easy Store Locator – make it easy for your customers to find you\u003C\u002Fli>\n\u003Cli>Testimonial – have your customers promote for you\u003C\u002Fli>\n\u003Cli>Social Review – automatically display your latest facebook or google reviews\u003C\u002Fli>\n\u003Cli>Notification Box – fade in notification boxes to promote your products\u003C\u002Fli>\n\u003Cli>Stickers – promote latest news, new arrivals, blogs etc\u003C\u002Fli>\n\u003Cli>Promo Box – to promote sales, products, new arrivals\u003C\u002Fli>\n\u003Cli>Easy Banner – upload your custom image and link to any page\u003C\u002Fli>\n\u003Cli>Social Mobile Tools – so customers can contact you on mobile\u003C\u002Fli>\n\u003Cli>EU Cookie Notification – ask EU visitors to accept cookies\u003C\u002Fli>\n\u003Cli>Back to Top Buttons – enhanced, stylish back to top buttons\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Extra Features:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc.\u003C\u002Fli>\n\u003Cli>Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc.\u003C\u002Fli>\n\u003Cli>Add countdown timers, custom images, coupons, email capture fields to tools\u003C\u002Fli>\n\u003Cli>Loads asynchronously. Won’t slow down your website.\u003C\u002Fli>\n\u003Cli>No coding needed. Fully customizable.\u003C\u002Fli>\n\u003Cli>Google Analytics and Facebook Pixel Integration\u003C\u002Fli>\n\u003Cli>Custom CSS and Custom HTML available\u003C\u002Fli>\n\u003Cli>User-friendly and responsive design.\u003C\u002Fli>\n\u003Cli>Mobile friendly\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Targeting Rules Include:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Display on Certain Pages \u003C\u002Fli>\n\u003Cli>Time on Site\u003C\u002Fli>\n\u003Cli>Scroll Down Page\u003C\u002Fli>\n\u003Cli>Minimum Screen Size\u003C\u002Fli>\n\u003Cli>Exit Intent (for some tools)\u003C\u002Fli>\n\u003Cli>New, Returning Visitor\u003C\u002Fli>\n\u003Cli>Set Display\u002FExpire Date\u003C\u002Fli>\n\u003Cli>Geo Targeting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Plans:\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Starter\u003C\u002Fstrong> – 3,000 customer visits per month. $9.99\u002Fmonth. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Express\u003C\u002Fstrong> – 15,000 customer visits per month. $19.99\u002Fmonth. Premium versions of all tools. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Platinum\u003C\u002Fstrong> – 150,000 customer visits per month – $49.99\u002Fmonth.\u003C\u002Fp>\n\u003Cp>All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc.\u003C\u002Fp>\n\u003Cp>Guarantee: Get your first payment back if you do not increase your sales in 30 days.\u003C\u002Fp>\n\u003Cp>Custom Plans also available.\u003C\u002Fp>\n\u003Cp>See our \u003Ca href=\"https:\u002F\u002Fzotabox.com\u002Fmembership\u002Fpricing\" rel=\"nofollow ugc\">full pricing plan here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>Works great with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecwid-shopping-cart\u002F\" rel=\"ugc\">Ecwid Shopping Cart plugin\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>To avoid conflicts with custom themes we recommend manually \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fwordpress-woocommerce-embed-code-instructions\u002F\" rel=\"nofollow ugc\">embedding our code\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>ABOUT ZOTABOX\u003C\u002Fh4>\n\u003Cp>Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time.\u003C\u002Fp>\n\u003Cp>You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">our privacy page\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Arbitrary section 1\u003C\u002Fh3>\n","Support your customers via Facebook Messenger Live Chat conveniently from your own website.",3000,416438,90,212,"2025-04-14T06:17:00.000Z","6.7.5","3.0.1","7.0",[19,53,20,54,55],"facebook","live-chat","messenger","https:\u002F\u002Fzotabox.com\u002Fzbv2\u002Ffacebookchat?utm_source=wordpress.com&utm_medium=Facebook%20Live%20Chat&utm_campaign=ecommerce%20plugins&authuser=anonymous","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffb-messenger-live-chat.zip",99,"2019-05-17 00:00:00","2026-03-15T15:16:48.613Z",{"slug":62,"name":63,"version":64,"author":65,"author_profile":66,"description":67,"short_description":68,"active_installs":69,"downloaded":70,"rating":13,"num_ratings":71,"last_updated":72,"tested_up_to":73,"requires_at_least":74,"requires_php":75,"tags":76,"homepage":80,"download_link":81,"security_score":82,"vuln_count":83,"unpatched_count":25,"last_vuln_date":84,"fetched_at":60},"majestic-support","Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin","1.1.2","Majestic Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fahmadmj\u002F","\u003Cp>Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers’ support experience. This plugin generates and manages support tickets online, offering innovative features such as email piping, unlimited agents, customizable reply responses, invoicing history, and file attachment options.\u003C\u002Fp>\n\u003Cp>👉 \u003Ca href=\"http:\u002F\u002Fdemo.majesticsupport.com\u002F\" rel=\"nofollow ugc\">View Demo\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fchannel\u002FUCdEoePgwPrWaxJ__eA6vLIA\" rel=\"nofollow ugc\">Watch Videos\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fsupport\u002F\" rel=\"nofollow ugc\">Support\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002F\" rel=\"nofollow ugc\">Plugin Homepage\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8zdTsKbgeYE?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>This plugin is particularly useful because customers can easily submit tickets from your website’s front end without needing to register. In addition, the administrator can create and complete tasks on behalf of users, streamlining the support process. Furthermore, you have complete control over the plugin’s support form customization, allowing you to display any relevant information to customers. Lastly, customers can attach files to their support tickets, ensuring that all necessary information is available to address their concerns.\u003C\u002Fp>\n\u003Ch4>Translations\u003C\u002Fh4>\n\u003Cp>Majestic Support is available in English, Arabic (العربية), German(Deutsch), Spanish(Español), French(Français), Italian(Italiano), Dutch(Nederlands), Polish(Polski), Brazilian Portuguese(Português do Brasil), Russian(Русский), Czech(Čeština), Greek(Ελληνικά), Indonesian(Bahasa Indonesia), Japanese(日本語), Swedish(Svenska), Thai(ไทย), Turkish(Türkçe), Cinese(简体中文), Malaysian(Bahasa Melayu), Korean(한국어), Romanian(Română) and Filipino(Tagalog)\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features Of Majestic Support\u003C\u002Fstrong>:\u003Cbr \u002F>\nKey features that make Majestic Support stand out from the rest include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Users on the front end can create tickets\u003C\u002Fli>\n\u003Cli>Ticket-specific smart reply answers that can be modified\u003C\u002Fli>\n\u003Cli>Allows you to place support icons in a variety of places on your website.\u003C\u002Fli>\n\u003Cli>Tickets can be made by administrators and agents on behalf of users\u003C\u002Fli>\n\u003Cli>You can manage an unlimited number of agents in the base version\u003C\u002Fli>\n\u003Cli>Users may request to have their data removed, and administrators may delete or anonymize it\u003C\u002Fli>\n\u003Cli>The base version does not impose ticket limitations\u003C\u002Fli>\n\u003Cli>Several attachments can be uploaded by a user, agent, or administrator while creating a ticket or replying to a ticket\u003C\u002Fli>\n\u003Cli>Manage an unlimited number of tickets and create an unlimited number of agent profiles\u003C\u002Fli>\n\u003Cli>Agent performance reports will provide you with valuable insights into the performance of your support system\u003C\u002Fli>\n\u003Cli>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>THE PLUGIN’S KEY FREE VERSION FEATURES THAT MAKE IT MAJESTIC:\u003C\u002Fh3>\n\u003Cp>There are many top-notch help desk plugins for WordPress, but Majestic Support stands out as the most practical one. This is because its basic free version provides several following enhancements over competing solutions.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Smart Replies To New Tickets\u003C\u002Fstrong>\u003Cbr \u002F>\nIn response to new tickets, the Smart Reply functionality allows you to automatically search for and provide relevant responses back to the user. When a new ticket is received, Majestic Support will perform a search and suggest quick and relevant responses to a customer query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fields Manager\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin allows you to create customized support forms by adding custom fields. An admin can add, edit, rename, publish, unpublish, and require or unrequire fields for users and visitors. Additionally, you can also change the display order of the fields, like where you want to show the fields on the support form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Fields\u003C\u002Fstrong>\u003Cbr \u002F>\nExtra fields are sometimes required; this is no problem. Majestic Support offers 12+ custom fields (text field, dropdown, checkbox, radio button, text area, dependent fields, admin only, date, email, upload file, multi-select, and T&C ).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Themes\u003C\u002Fstrong>\u003Cbr \u002F>\nThemes make our site more beautiful and eye-catching. The plugin is flexible and easy to use, it can integrate seamlessly with any WordPress theme, so it can be used right away. With this feature, you can also change the plugin’s colors from seven preset color themes with different color palettes.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Support To Everyone\u003C\u002Fstrong>\u003Cbr \u002F>\nBoth free and paid users can access Majestic Support; user-friendly support is also available in the form of video support. The plugin explains nearly all of its Majestic features through video tutorials.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>System Log\u003C\u002Fstrong>\u003Cbr \u002F>\nAs an admin, you’d like to know everything that happened on the system. With the system log, you will know everything about tickets, from when they arrived at your help desk to how an agent reacted to them and what happened next.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Slugs\u003C\u002Fstrong>\u003Cbr \u002F>\nMake the web address unique according to your needs for identifying a particular page on a website in an easy-to-read form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>MORE FEATURES WITH THE FREE VERSION\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Front-end Tickets\u003C\u002Fstrong>: Users can create tickets from the front end.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor\u002FGuest Tickets\u003C\u002Fstrong>: Often users do not want to create an account to open a support ticket. Guest tickets are a very important feature and it is free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Tickets\u003C\u002Fstrong>: There are not any limits on tickets in the base version.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Agents\u003C\u002Fstrong>: The system support unlimited agents in the admin area in the base version.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Support Icon\u003C\u002Fstrong>: This is very important to show the support icon on your site, Majestic Support offers a support icon for the front end with various position options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Create Ticket for Users\u003C\u002Fstrong>: Admin\u002Fagent can create a ticket on behalf of any user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>GDPR\u003C\u002Fstrong>: Majestic Support is fully compatible with GDPR law and can be easily configured to show GDPR-related information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Erase Data Requests\u003C\u002Fstrong>: Users can ask to erase their data and the admin has the option to delete or anonymize their data.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multiple Attachments\u003C\u002Fstrong>: User\u002Fagent\u002Fadmin can upload multiple attachments in ticket creation and ticket replies\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attachment Size and Type\u003C\u002Fstrong>: Admin can control ticket attachments by their size and extension type.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Filters and Sorting\u003C\u002Fstrong>: The system offers powerful filters for both user and admin to search tickets with sorting options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Priorities\u003C\u002Fstrong>: Priority associated with the ticket defines the importance, and the system highlights the priorities with an admin-defined different color on the ticket listing and ticket detail page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Departments\u003C\u002Fstrong>: Create departments that relate to the various business units in your organization. It will be sales, support, and billing, you can create any department in the admin panel. The user will select a department when he creates the ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Ticket Status\u003C\u002Fstrong>: Show the ticket status message and different colors to highlight it.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Notification\u003C\u002Fstrong>: The system sends an email notification to the user, agents, and admin in different actions i.e new ticket, reply, close ticket, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Edit Ticket\u003C\u002Fstrong>: Admin\u002Fagent can edit any ticket at any time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Registration\u003C\u002Fstrong>: The system offers a beautiful registration form to register a new user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Login Form\u003C\u002Fstrong>: The system has its login form to log in to the user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Captcha\u002FReCaptcha\u003C\u002Fstrong>: Another exciting feature. The system offers its captcha and googles Recaptcha to stop spamming.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Thank you Message for Visitor\u003C\u002Fstrong>: Admin can add a special message for the visitor, a message will show after the successful ticket submission.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>HTML Editor\u003C\u002Fstrong>: HTML editor for ticket summary, ticket reply, notes, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Term & Conditions\u003C\u002Fstrong>: Admin can add Terms & Conditions on the ticket submission page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Themes\u003C\u002Fstrong>: Themes make our site more beautiful and eye catchy. By using this feature, you can change your plugin colors or can select colors from seven preset color themes with different color palettes.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Templates\u003C\u002Fstrong>: Majestic Support offers full power to the admin, the admin can edit any email template in the HTML editor. The system includes beautiful predefined email templates.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Custom Message for new ticket\u003C\u002Fstrong>: This is an important feature in that the admin shows a message\u002Finstruction (any message in Text Editor) on the ticket submission form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Admin\u002FAgent Only\u003C\u002Fstrong>: This field is visible to the admin and agent only.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hide Agent\u002FAdmin Info\u003C\u002Fstrong>: Admin can hide agent information like email, and name from the user.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Email Configuration\u003C\u002Fstrong>: Another admin power is the system offering enable\u002Fdisable action base email notifications like ticket reply, close ticket, change priority, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strength & Flexibility\u003C\u002Fstrong>: Majestic Support is built using WordPress best practices both on the front end and the back end. This results in an efficient, robust, and intuitive plugin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy to Use:\u003C\u002Fstrong> The ticket system builds based on the latest style. You will find it very easy to use.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>RTL ready\u003C\u002Fstrong>: Majestic Support also supports RTL languages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fully Responsive\u003C\u002Fstrong>: Majestic Support work on all type of devices including smartphones, tablets, laptops, and desktops. Layouts auto-adjust according to devices.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>System Errors\u003C\u002Fstrong>: The system record every error and shows it in the admin area.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hide\u002FShow Menu\u003C\u002Fstrong>: In configurations, administrators can hide or show Majestic Support for any menu item.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Translation\u003C\u002Fstrong>: Majestic Support is multi-language and has over 35 translations available.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pagination\u003C\u002Fstrong>: On the configurations page, the administrator can specify one record per page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Majestic Support has reported on\u003C\u002Fstrong>\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>Get a summary of tickets handled by every staff member\u003C\u002Fli>\n\u003Cli>Get a detailed report of tickets handled by every staff member\u003C\u002Fli>\n\u003Cli>Get a detailed report of tickets created by every user\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by status\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by priorities\u003C\u002Fli>\n\u003Cli>Get a summary of tickets by departments\u003C\u002Fli>\n\u003Cli>Get a summary of tickets created by the channel\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FYDYnagRWyEU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>PREMIUM EXTENTIONS\u003C\u002Fh3>\n\u003Cp>In addition to providing a thorough overview of your support tickets, the plugin offers several handy premium features that make them easier to manage.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Agents\u003C\u002Fa> – Agents assist users connected to the support system and play a crucial role in the help desk. By adding this add-on, you may add more agents and give them different permissions to make it easier for users to take action on their tickets. Additionally, agents can create, delete, close, and perform any other action given to them by the admin.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fagent-auto-assignment\u002F\" rel=\"nofollow ugc\">Agent Auto Assign\u003C\u002Fa> – Ticket auto-assignment is a simple but critical process in the handling and closing of help desk tickets. When auto-assign is enabled, the ticket is assigned to an appropriate agent based on the rules.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmultiple-ticket-forms\u002F\" rel=\"nofollow ugc\">Multi Forms\u003C\u002Fa> – By using this multi-form functionality, admins, agents, and users, as well as visitors with the necessary permissions, can create different ticket forms to accommodate various request types based on user roles.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Email Piping\u003C\u002Fa> – From the comfort of an email account, create tickets or reply to them. For example, you could offer your clients a special email address like support@yourdomain.com. The emails received in this email will be converted to tickets. The add-on also contains built-in options to control how to manage responses to tickets that have been closed, unrecognized email addresses, and much more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmerge-tickets\u002F\" rel=\"nofollow ugc\">Merge Tickets\u003C\u002Fa> – Hundreds of tickets have been submitted for assistance, some of which may be on the same topic and have similar questions. To provide support for each ticket with the same topic would be a waste of time. With this add-on, you can merge any of the two tickets or more with the same topic and query and provide support.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – This feature gives your tickets an additional layer of security so that users can safely enter passwords and other sensitive credentials onto the tickets.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fpaid-support\u002F\" rel=\"nofollow ugc\">Paid Support\u003C\u002Fa> – For using your support services, charge users. Create subscriptions based on duration, such as a monthly membership, or the number of tickets, like 10 tickets per month, or charge for each ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ftime-tracking\u002F\" rel=\"nofollow ugc\">Time Tracking\u003C\u002Fa> – Track the time spent on tickets in the most precise manner while also providing client and agent-level reporting. Keep a manual record of the time invested in each ticket response.  When the ticket is open in the agent’s browser track the time with a single click, and stop the time tracking with one click once the agent has finished with the ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-overdue\u002F\" rel=\"nofollow ugc\">Ticket Overdue\u003C\u002Fa> – An “overdue ticket” is one that has not been resolved or has not been responded to in a timely manner. By adding this add-on, you can set auto-overdue tickets, overdue by priority, and cron job overdue.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fexport-tickets\u002F\" rel=\"nofollow ugc\">Export\u003C\u002Fa> – Exports are used to keep data on the local system. By adding this add-on, you can export any of the ticket data, like ticket detail, ticket history, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-history\u002F\" rel=\"nofollow ugc\">Ticket History\u003C\u002Fa> – As an admin, you’d like to know everything that happened on a ticket, from when it arrived at your help desk to how an agent reacted to it and what happened next. So, with the ticket history extension, you can see a summary of all the activities that have taken place on a ticket.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fauto-close-ticket\u002F\" rel=\"nofollow ugc\">Ticket Auto Close\u003C\u002Fa> – Automatic ticket closure reduces your effort to close the ticket manually. By enabling the add-on, tickets will be automatically closed after a set period or pre-defined rules, as determined by the administrator. While a ticket is open, it can also be closed based on the agent’s response.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ffeedback\u002F\" rel=\"nofollow ugc\">Feedback\u003C\u002Fa> – By adding this add-on, you can get feedback from your users to enhance the quality of your services. This add-on allows you to automatically collect feedback responses that rate your agent’s performance on a ticket. This add-on sends a feedback link after a ticket is closed. The user will click on a survey link and fill out the survey form on your website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fhelptopic\u002F\" rel=\"nofollow ugc\">Help Topic\u003C\u002Fa> – The Help Topic is used to assist the end user in locating the desired area where they want to get instant support. By adding this add-on, you can add multiple help topics with different names to help your customers more easily.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Finternal-note\u002F\" rel=\"nofollow ugc\">Private Note\u003C\u002Fa> – Add notes to tickets that are only visible to agents and administrators.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fknowledge-base\u002F\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa> – With this add-on, you can add several knowledge bases and group solutions into various categories to better serve users. Knowledge bases are typically used to respond to basic customer inquiries.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fcanned-responses\u002F\" rel=\"nofollow ugc\">Canned Response\u003C\u002Fa> – Predetermined answers to typical inquiries are referred to as canned answers. Instead of constantly typing the same response or pasting it from another source, the agent can insert a premade response that is activated by keystrokes or from a drop-down menu by adding this add-on.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fmax-tickets\u002F\" rel=\"nofollow ugc\">Max Tickets\u003C\u002Fa> – The Help Desk usually offers unlimited tickets, which can cause huge traffic and gradually affect support services. The administrator can limit the user to creating a certain number of tickets by installing this add-on. The user can only create a certain number of tickets, which is set by the administrator. Admin can also limit the number of tickets that agents can open at once.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fuser-options\u002F\" rel=\"nofollow ugc\">User Options\u003C\u002Fa> – User options allow adding Google Re-Captcha or Majestic Support Re-Captcha to the registration form. Furthermore, users can register according to the roles defined by the admin, such as subscriber, author, etc.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fticket-actions\u002F\" rel=\"nofollow ugc\">Ticket Actions\u003C\u002Fa> – With the basic version, limited options are available for every ticket, like create, edit, and delete. But with the ticket action extension, you can get more options like print ticket, lock ticket, make a ticket in progress, and change the ticket priority.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fannouncement\u002F\" rel=\"nofollow ugc\">Announcements\u003C\u002Fa> – Keep your customers updated on the latest trends. With this add-on, make unlimited announcements against various categories to explore information associated with the help desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Fdownloads\u002F\" rel=\"nofollow ugc\">Downloads\u003C\u002Fa> – Both the admin and agent can create unlimited downloads and attach multiple files to support their site; even more, both can also add downloads category-wise. A download can only be added by an agent with the admin’s permission.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fmajesticsupport.com\u002Fproduct\u002Ffaq\u002F\" rel=\"nofollow ugc\">FAQ\u003C\u002Fa> – Add unlimited FAQs to answer all the basic  …\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n","Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience.",2000,90231,8,"2025-12-19T05:45:00.000Z","6.9.4","5.5","7.4",[19,77,22,78,79],"helpdesk","support-plugin","ticket-system","https:\u002F\u002Fwww.majesticsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fmajestic-support.1.1.2.zip",87,7,"2025-06-12 00:00:00",{"slug":86,"name":87,"version":88,"author":89,"author_profile":90,"description":91,"short_description":92,"active_installs":69,"downloaded":93,"rating":94,"num_ratings":83,"last_updated":95,"tested_up_to":96,"requires_at_least":97,"requires_php":15,"tags":98,"homepage":100,"download_link":101,"security_score":102,"vuln_count":31,"unpatched_count":25,"last_vuln_date":103,"fetched_at":60},"zendesk","Zendesk Support for WordPress","1.8.5","zendesk_official","https:\u002F\u002Fprofiles.wordpress.org\u002Fzendesk_official\u002F","\u003Cp>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Single sign on with Zendesk’s Remote Authentication\u003C\u002Fstrong>\u003Cbr \u002F>\nHave a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.\u003C\u002Fp>\n\u003Cp>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Turn your blog comments straight into Zendesk Support tickets, with one click\u003C\u002Fstrong>\u003Cbr \u002F>\nNeed to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Web Widget\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Feedback Tab\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Access your tickets from your dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nFull access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A simple contact form, on the dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nGive your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free \u003Ca href=\"http:\u002F\u002Fwww.zendesk.com\u002F?utm_source=wp&utm_medium=dl&utm_campaign=wppin\" title=\"Zendesk help desk software\" rel=\"nofollow ugc\">help desk software\u003C\u002Fa> trial with no credit card needed.\u003C\u002Fp>\n\u003Ch3>Publishing a new version of the plugin on wordpress.org\u003C\u002Fh3>\n\u003Cp>If you are a developer looking to release a new version of the plugin\u003Cbr \u002F>\nSee: https:\u002F\u002Fzendesk.atlassian.net\u002Fwiki\u002Fdisplay\u002FENG\u002FPublishing+new+versions+of+plugins+to+Wordpress.org\u003C\u002Fp>\n","Bring the helpdesk into your blog",138079,40,"2023-09-05T01:01:00.000Z","6.3.8","2.9.2",[19,20,77,99,86],"support","http:\u002F\u002Fzendesk.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzendesk.1.8.5.zip",85,"2023-04-18 00:00:00",{"slug":105,"name":106,"version":107,"author":108,"author_profile":109,"description":110,"short_description":111,"active_installs":112,"downloaded":113,"rating":13,"num_ratings":114,"last_updated":115,"tested_up_to":116,"requires_at_least":117,"requires_php":15,"tags":118,"homepage":121,"download_link":122,"security_score":123,"vuln_count":31,"unpatched_count":25,"last_vuln_date":124,"fetched_at":60},"reamaze","Re:amaze Helpdesk & Live Chat","2.3.2","Reamaze","https:\u002F\u002Fprofiles.wordpress.org\u002Freamaze\u002F","\u003Cp>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.\u003C\u002Fli>\n\u003Cli>All your email, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, and chat conversations in one place so you can interact with customers no matter where they are.\u003C\u002Fli>\n\u003Cli>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.\u003C\u002Fli>\n\u003Cli>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!\u003C\u002Fli>\n\u003Cli>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.\u003C\u002Fli>\n\u003Cli>Send automated Customer Satisfaction Surveys and keep track of your service quality.\u003C\u002Fli>\n\u003Cli>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.\u003C\u002Fp>\n\u003Ch4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses\u003C\u002Fh4>\n\u003Cp>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.\u003C\u002Fp>\n\u003Ch4>Detailed Features\u003C\u002Fh4>\n\u003Cp>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.\u003C\u002Fp>\n\u003Cp>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>See order details, histories, and lifetime value\u003C\u002Fli>\n\u003Cli>See recent activity, and customers’ screens\u003C\u002Fli>\n\u003Cli>See shipping and fulfillment\u003C\u002Fli>\n\u003Cli>Set order status\u003C\u002Fli>\n\u003Cli>Process refunds and cancellations\u003C\u002Fli>\n\u003Cli>Edit customer and order notes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Boost Engagement, Conversions, and Sales\u003C\u002Fh4>\n\u003Cp>Add a live chat customer service experience to your storefront to engage customers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Fully customizable livechat support to match your brand\u003C\u002Fli>\n\u003Cli>Minimal coding required\u003C\u002Fli>\n\u003Cli>SEO-friendly script loading for fast page loads\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Apply powerful rules and condition triggers for automatic customer messaging.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send call-to-actions, discounts, and promotions via live chat\u003C\u002Fli>\n\u003Cli>Ask for reviews automatically after a purchase\u003C\u002Fli>\n\u003Cli>Up-sell relevant products at checkout\u003C\u002Fli>\n\u003Cli>Prevent shopping cart abandonment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reduce Customer Service Volume By 40%\u003C\u002Fh4>\n\u003Cp>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Hello Bot can automatically greet customers\u003C\u002Fli>\n\u003Cli>FAQ Bot can reply with FAQ articles for faster customer support\u003C\u002Fli>\n\u003Cli>Order Bot can answer order questions\u003C\u002Fli>\n\u003Cli>Chatbot builder (coming soon)\u003C\u002Fli>\n\u003Cli>Create workflows for advanced chat support scenarios\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Perfect For Self Service\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>FAQ and knowledge base management\u003C\u002Fli>\n\u003Cli>Powerful article editor\u003C\u002Fli>\n\u003Cli>Optimized for SEO\u003C\u002Fli>\n\u003Cli>Show your FAQ in live chat\u003C\u002Fli>\n\u003Cli>Embeddable\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Give Agents Full Customer Service Clarity\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Powerful Live Dashboard for customer support, sales, and marketing\u003C\u002Fli>\n\u003Cli>See customer activity and location\u003C\u002Fli>\n\u003Cli>Send 1-on-1 chat messages and optimize sales\u003C\u002Fli>\n\u003Cli>See customer screens and co-browse using Peek!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Create Happy Customers\u003C\u002Fh4>\n\u003Cp>Schedule satisfaction surveys after customer service emails or chats have been addressed.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Available for email and live chat tickets\u003C\u002Fli>\n\u003Cli>Customers can rate your customer support quality\u003C\u002Fli>\n\u003Cli>Get additional feedback for you to review\u003C\u002Fli>\n\u003Cli>Detailed reporting for support tickets\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Better Teamwork\u003C\u002Fh4>\n\u003Cp>Customer support teams are more efficient when using Re:amaze.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>CRM and segmentation\u003C\u002Fli>\n\u003Cli>Internal notes\u003C\u002Fli>\n\u003Cli>Team activity sharing\u003C\u002Fli>\n\u003Cli>Response templates\u003C\u002Fli>\n\u003Cli>Office hours\u003C\u002Fli>\n\u003Cli>Autoresponders\u003C\u002Fli>\n\u003Cli>Email templates\u003C\u002Fli>\n\u003Cli>iOS and Android mobile apps\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Mobile Apps Available\u003C\u002Fh4>\n\u003Cp>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>iOS – \u003Ca href=\"https:\u002F\u002Fitunes.apple.com\u002Fus\u002Fapp\u002Freamaze-mobile\u002Fid1190166501?ls=1&mt=8\" rel=\"nofollow ugc\">Get iOS App\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Android – \u003Ca href=\"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1\" rel=\"nofollow ugc\">Get Android App\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Boost sales conversions, loyalty, and engagement. 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On the positive side, it has no known historical vulnerabilities and utilizes prepared statements for all its SQL queries. Furthermore, all entry points appear to have some form of authentication or capability check, which is a strong preventative measure against unauthorized access.\n\nHowever, significant concerns arise from the static analysis. A striking 9 out of 9 analyzed taint flows involve unsanitized paths, indicating a high potential for path traversal or directory manipulation vulnerabilities. Compounding this, a very low rate of proper output escaping (4%) suggests a high risk of cross-site scripting (XSS) vulnerabilities across its 52 output points. The presence of a bundled, potentially outdated library (Select2 v3.3.1) also introduces a risk if this library has known security flaws not reflected in the plugin's CVE history.\n\nWhile the absence of recorded CVEs is encouraging, the numerous unsanitized paths and the severely inadequate output escaping are critical red flags that cannot be ignored. The plugin has strengths in its SQL handling and entry point protection, but the identified code-level weaknesses present a substantial security risk that needs immediate attention.",[534,536,538],{"reason":535,"points":513},"High number of unsanitized path taint flows",{"reason":537,"points":71},"Very low rate of output escaping",{"reason":539,"points":333},"Bundled outdated library (Select2 v3.3.1)","2026-03-16T23:24:31.549Z",{"wat":542,"direct":560},{"assetPaths":543,"generatorPatterns":551,"scriptPaths":552,"versionParams":553},[544,545,546,547,548,549,550],"\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fimages\u002Fwprhino.png","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fcss\u002Frhino_style.css","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fjs\u002Fselect2.min.js","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fcss\u002Fselect2.css","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fjs\u002Fdeptselect.js","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fcss\u002Frhino_responsive_style.css","\u002Fwp-content\u002Fplugins\u002Frhino-support\u002Fjs\u002Frhino_responsive_scripts.js",[],[],[554,555,556,557,558,559],"rhino-support\u002Fcss\u002Frhino_style.css?ver=","rhino-support\u002Fjs\u002Fselect2.min.js?ver=","rhino-support\u002Fcss\u002Fselect2.css?ver=","rhino-support\u002Fjs\u002Fdeptselect.js?ver=","rhino-support\u002Fcss\u002Frhino_responsive_style.css?ver=","rhino-support\u002Fjs\u002Frhino_responsive_scripts.js?ver=",{"cssClasses":561,"htmlComments":565,"htmlAttributes":566,"restEndpoints":570,"jsGlobals":571,"shortcodeOutput":593},[562,563,564],"rhinopopover","Rhinolistdiv","rhinosuccess",[],[567,568,569],"data-html","data-toggle","data-content",[],[572,573,574,575,576,577,578,579,580,581,582,583,584,585,586,587,588,589,590,591,592],"RhinoTinyMCEPlugin","WP_Rhino_Support","rhino_settings_group","wprhinosupport_key","wprhinosupport_remote_auth","wprhinosupport_version","wprhinosupport_non_logged_departments","wprhinosupport_logged_departments","wprhinosupport_wlm_members_departments","wprhinosupport_create_thankyou","wprhinosupport_create_thankyou_value1","wprhinosupport_create_thankyou_value2","wprhinosupport_external_internal","wprhinosupport_scroller_tab","wprhinosupport_supporttab_ids","wprhinosupport_scroller_pixel","wprhinosupport_scroller_color","wprhinosupport_scroller_online","wprhinosupport_scroller_offline","rhino_license_status","rhino_last_license_check",[594,595,596,597,598,599,600,601,602,603,604],"\u003Clink rel=\"stylesheet\" type=\"text\u002Fcss\" href=\"http:\u002F\u002Fcdn.datatables.net\u002Fplug-ins\u002Fbe7019ee387\u002Fintegration\u002Fbootstrap\u002F3\u002FdataTables.bootstrap.css\">","\u003Ctable id=\"example\" class=\"table table-striped table-bordered\" cellspacing=\"0\" width=\"100%\">","\u003Cth>Subject\u003C\u002Fth>","\u003Cth>Created\u003C\u002Fth>","\u003Cth>Department\u003C\u002Fth>","\u003Cth>Status\u003C\u002Fth>","\u003Cscript type=\"text\u002Fjavascript\" src=\"http:\u002F\u002Fcode.jquery.com\u002Fjquery-1.11.1.min.js\">\u003C\u002Fscript>","\u003Cscript type=\"text\u002Fjavascript\" src=\"http:\u002F\u002Fcdn.datatables.net\u002F1.10.1\u002Fjs\u002Fjquery.dataTables.min.js\">\u003C\u002Fscript>","\u003Cscript type=\"text\u002Fjavascript\" src=\"http:\u002F\u002Fcdn.datatables.net\u002Fplug-ins\u002Fbe7019ee387\u002Fintegration\u002Fbootstrap\u002F3\u002FdataTables.bootstrap.js\">\u003C\u002Fscript>","\u003Cscript src=\"\u002F\u002Fnetdna.bootstrapcdn.com\u002Fbootstrap\u002F3.1.1\u002Fjs\u002Fbootstrap.min.js\">\u003C\u002Fscript>","\u003Cp class=\"rhinosuccess\">\u003Cb>Successfully Created a new Ticket\u003C\u002Fb>\u003C\u002Fp>"]