[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fDKogGDpweTtldpEd9NixBkxOgNYIFDMluCNxWjTaCo8":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29,"vulnerabilities":30,"developer":31,"crawl_stats":28,"alternatives":36,"analysis":133,"fingerprints":246},"rag-chat-ab","RAG Chat for Amazon Bedrock","0.0.2","mobalabkashima","https:\u002F\u002Fprofiles.wordpress.org\u002Fmobalabkashima\u002F","\u003Cp>RAG Chat for Amazon Bedrock is a WordPress plugin that seamlessly integrates your WordPress content with Amazon Bedrock Knowledge Bases to create an intelligent RAG (Retrieval-Augmented Generation) chatbot system.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Direct Amazon Bedrock Integration\u003C\u002Fstrong>: Connects directly to Amazon Bedrock Knowledge Bases without external servers\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic Content Synchronization\u003C\u002Fstrong>: Automatically syncs WordPress posts and pages to Amazon Bedrock when content is created, updated, or deleted\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Real-time Chat Interface\u003C\u002Fstrong>: Provides a chat widget for visitors to interact with your content using AI\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Comprehensive Admin Interface\u003C\u002Fstrong>: Four dedicated admin pages for configuration and content management\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AWS Security\u003C\u002Fstrong>: Uses AWS Signature Version 4 authentication for secure API communication\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Management\u003C\u002Fstrong>: Track sync status and manage which content is synchronized to Amazon Bedrock\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How It Works:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Configure your AWS credentials and Amazon Bedrock Knowledge Base in the plugin settings\u003C\u002Fli>\n\u003Cli>New WordPress posts and pages are automatically synchronized to Amazon Bedrock when saved or deleted\u003C\u002Fli>\n\u003Cli>Existing content can be synchronized using the export function in the Content Management page\u003C\u002Fli>\n\u003Cli>Visitors can use the chat interface to ask questions about your content\u003C\u002Fli>\n\u003Cli>Amazon Bedrock retrieves relevant content and generates intelligent responses using your WordPress data\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Requirements:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>AWS account with Amazon Bedrock access\u003C\u002Fli>\n\u003Cli>Amazon Bedrock Knowledge Base configured\u003C\u002Fli>\n\u003Cli>Valid AWS credentials (Access Key ID and Secret Access Key)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Demo:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>See the plugin in action: \u003Ca href=\"https:\u002F\u002Fwp-rag-demo.mobalab.net\u002Fask-rag-chat-for-amazon-bedrock\u002F\" rel=\"nofollow ugc\">Live Demo\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>Troubleshooting\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Plugin Installation & Setup Issues\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Plugin activation fails\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Ensure your WordPress version meets the minimum requirement (6.6+)\u003C\u002Fli>\n\u003Cli>Check that your PHP version is 7.4 or higher\u003C\u002Fli>\n\u003Cli>Verify there are no plugin conflicts by temporarily deactivating other plugins\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>The chat interface doesn’t appear on my page\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Make sure you’ve inserted the shortcode \u003Ccode>[rag_chat_ab_chat]\u003C\u002Fcode> in the correct location\u003C\u002Fli>\n\u003Cli>Check that the plugin is activated\u003C\u002Fli>\n\u003Cli>Verify your AWS credentials are correctly configured in the plugin settings\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Content Synchronization Issues\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Content sync is failing\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Verify your AWS credentials have the correct permissions\u003C\u002Fli>\n\u003Cli>Check that your Knowledge Base ID and Data Source ID are correct\u003C\u002Fli>\n\u003Cli>Ensure your Knowledge Base has a “Custom” type data source\u003C\u002Fli>\n\u003Cli>For existing content, use the “Export Posts and Pages to Amazon Bedrock” feature on the Content Management page\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>Export operation times out\u003C\u002Fh4>\n\u003Cp>If you have many posts and pages, “Export Posts and Pages to Amazon Bedrock” may take a long time and cause timeout errors depending on your PHP settings. To reduce the risk of timeout:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Export content in smaller batches by selecting specific date ranges\u003C\u002Fli>\n\u003Cli>Consider increasing your PHP execution time limit if you have server access\u003C\u002Fli>\n\u003Cli>Contact your hosting provider if timeout issues persist\u003C\u002Fli>\n\u003Cli>For large-scale exports, we offer a dedicated bulk export PHP script that runs independently on your server and can handle large volumes of content without web browser timeout limitations. Contact us at \u003Ca href=\"https:\u002F\u002Ftally.so\u002Fr\u002F3jjoga\" rel=\"nofollow ugc\">https:\u002F\u002Ftally.so\u002Fr\u002F3jjoga\u003C\u002Fa> for more information about our bulk export solution\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>AWS Authentication & Permissions\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>AWS permission errors\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Double-check all required IAM permissions are granted to your user\u003C\u002Fli>\n\u003Cli>Verify your AWS Access Key ID and Secret Access Key are correct\u003C\u002Fli>\n\u003Cli>Ensure your AWS account has access to Amazon Bedrock in the selected region\u003C\u002Fli>\n\u003Cli>Check the AWS CloudTrail logs for detailed error information\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>AWS Marketplace subscription error\u003C\u002Fh4>\n\u003Cp>If you encounter “Model access is denied” with “aws-marketplace:ViewSubscriptions” permission errors:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Your IAM user needs the \u003Ccode>aws-marketplace:ViewSubscriptions\u003C\u002Fcode> permission\u003C\u002Fli>\n\u003Cli>Add this permission to your IAM user’s policy\u003C\u002Fli>\n\u003Cli>Wait 15 minutes after fixing the permissions before trying again\u003C\u002Fli>\n\u003Cli>This is required for AWS Marketplace subscription completion\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Model Access & Configuration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch4>Model use case details required\u003C\u002Fh4>\n\u003Cp>If you encounter an error like “Model use case details have not been submitted for this account. Fill out the Anthropic use case details form before using the model”:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Anthropic requires use case details before using their models\u003C\u002Fli>\n\u003Cli>Fill out the Anthropic use case details form in your AWS console\u003C\u002Fli>\n\u003Cli>Wait 15 minutes after submitting before trying again\u003C\u002Fli>\n\u003Cli>See the AWS documentation: https:\u002F\u002Fdocs.aws.amazon.com\u002Fbedrock\u002Flatest\u002Fuserguide\u002Fmodel-access.html\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>Inference profile required error\u003C\u002Fh4>\n\u003Cp>If you get an error like “Invocation of model ID anthropic.claude-haiku-4-5-20251001-v1:0 with on-demand throughput isn’t supported. Retry your request with the ID or ARN of an inference profile”:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Some models require using inference profiles instead of direct model invocation\u003C\u002Fli>\n\u003Cli>Use the ID or ARN of an inference profile that contains the model\u003C\u002Fli>\n\u003Cli>Configure inference profiles in your Amazon Bedrock settings\u003C\u002Fli>\n\u003Cli>See the AWS documentation: https:\u002F\u002Fdocs.aws.amazon.com\u002Fbedrock\u002Flatest\u002Fuserguide\u002Fcross-region-inference.html\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>Chat responses are not working\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Verify that your AWS region is correct in the plugin settings\u003C\u002Fli>\n\u003Cli>Check that your Knowledge Base contains synchronized content\u003C\u002Fli>\n\u003Cli>Ensure your IAM user has \u003Ccode>bedrock:RetrieveAndGenerate\u003C\u002Fcode> permissions\u003C\u002Fli>\n\u003Cli>Try asking questions related to your synchronized content\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin uses the following Amazon Bedrock API endpoints provided by Amazon Web Services, Inc.:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>PUT https:\u002F\u002Fbedrock-agent.{$region}.amazonaws.com\u002Fknowledgebases\u002F{$knowledge_base_id}\u002Fdatasources\u002F{$data_source_id}\n\u003Cul>\n\u003Cli>Called when a post or page is created or updated.\u003C\u002Fli>\n\u003Cli>Used to add \u002F update content on Amazon Bedrock.\u003C\u002Fli>\n\u003Cli>The whole content (post or page) is sent.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>POST https:\u002F\u002Fbedrock-agent.{$region}.amazonaws.com\u002Fknowledgebases\u002F{$knowledge_base_id}\u002Fdatasources\u002F{$data_source_id}\u002Fdocuments\u002FdeleteDocuments\n\u003Cul>\n\u003Cli>Called when a post is deleted or moved to trash.\u003C\u002Fli>\n\u003Cli>Used to delete content from Amazon Bedrock.\u003C\u002Fli>\n\u003Cli>Only the post \u002F page ID is sent.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>POST https:\u002F\u002Fbedrock-agent-runtime.{$region}.amazonaws.com\u002FretrieveAndGenerate\n\u003Cul>\n\u003Cli>Called when a visitor asks a question.\u003C\u002Fli>\n\u003Cli>Used to generate responses using Amazon Bedrock’s AI.\u003C\u002Fli>\n\u003Cli>The query that the user enters is sent.\u003C\u002Fli>\n\u003Cli>The response contains a session ID, and it will be send to this endpoint in the subsequent requests along with the query.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Please see the following links for more information about Amazon Web Services:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Faws.amazon.com\u002Fservice-terms\u002F\" rel=\"nofollow ugc\">AWS Service Terms\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Faws.amazon.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">AWS Privacy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Related Projects\u003C\u002Fh3>\n\u003Cp>This plugin is based on \u003Cstrong>WP RAG\u003C\u002Fstrong> (https:\u002F\u002Fgithub.com\u002Fmobalab\u002Fwp-rag), which provides RAG functionality using external servers and OpenAI’s APIs. RAG Chat for Amazon Bedrock offers a different approach by integrating directly with Amazon Bedrock Knowledge Bases for users who prefer AWS-native solutions.\u003C\u002Fp>\n","Integrate WordPress content with Amazon Bedrock Knowledge Bases to create an intelligent RAG (Retrieval-Augmented Generation) chatbot system.",10,231,100,3,"2025-10-29T17:59:00.000Z","6.8.5","6.6","7.4",[20,21,22,23,24],"ai","amazon-bedrock","chatbot","knowledge-base","rag","https:\u002F\u002Fgithub.com\u002Fmobalab\u002Fwp-rag-for-amazon-bedrock","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Frag-chat-ab.0.0.2.zip",0,null,"2026-03-15T15:16:48.613Z",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":11,"avg_security_score":13,"avg_patch_time_days":33,"trust_score":34,"computed_at":35},1,30,94,"2026-04-04T05:26:46.096Z",[37,59,83,100,117],{"slug":38,"name":39,"version":40,"author":41,"author_profile":42,"description":43,"short_description":44,"active_installs":45,"downloaded":46,"rating":47,"num_ratings":48,"last_updated":49,"tested_up_to":50,"requires_at_least":51,"requires_php":52,"tags":53,"homepage":56,"download_link":57,"security_score":47,"vuln_count":32,"unpatched_count":27,"last_vuln_date":58,"fetched_at":29},"echo-knowledge-base","Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search","17.1.0","echoplugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fechoplugins\u002F","\u003Cp>Echo Knowledge Base is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It has built-in AI search and AI chatbot features and includes comprehensive features to help you build a visually appealing knowledge base.\u003C\u002Fp>\n\u003Cp>Designed with a modern and professional appearance by default, the plugin offers extensive customization options to align perfectly with your brand identity.\u003C\u002Fp>\n\u003Ch3>FREE KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Frontend Visual Editor\u003C\u002Fstrong>: Customize your Knowledge Base pages live on the front-end with our intuitive visual editor or drag-and-drop Gutenberg blocks.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-made Layout Designs\u003C\u002Fstrong>: Choose from many beautiful designs and layouts to make your knowledge base both stunning and functional. With dozens of combinations available, you’ll find the perfect look for your site.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Table of Contents (TOC)\u003C\u002Fstrong>: Enhance navigation with a customizable table of contents on article pages for better user experience.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Deep Content Organization\u003C\u002Fstrong>: Organize articles into categories and subcategories up to five levels deep. Display articles and categories across tabs or in an intuitive drill-down format.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Views Counter\u003C\u002Fstrong>: Track views with the built-in counter and analyze your most and least popular content to optimize your knowledge base.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Most Popular and Recent Articles\u003C\u002Fstrong>: Display lists of articles by popularity and recent publication to guide readers to trending and new content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Glossary\u003C\u002Fstrong>: Build a centralized dictionary of terms and definitions for your knowledge base.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Glossary Terms\u003C\u002Fstrong> – Create and manage glossary entries. Published terms are automatically highlighted in your articles with interactive tooltips, helping readers understand key terminology without leaving the page.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Glossary Index Shortcode and Block\u003C\u002Fstrong> – Display an alphabetical index of all glossary terms on any page using the \u003Ccode>[epkb-glossary-index]\u003C\u002Fcode> shortcode or the Glossary Index Gutenberg block, with letter navigation and customizable accent color.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Generated Glossary Terms (PRO)\u003C\u002Fstrong> – Automatically generate glossary terms and definitions from your knowledge base content using AI, saving time and ensuring comprehensive coverage of key terminology.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>FAQs Layout and Shortcode\u003C\u002Fstrong>: Deploy FAQs anywhere on your site with various eye-catching designs. Group questions logically and control their behavior for optimal user engagement.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fast Search Bar\u003C\u002Fstrong>: Enable users to find articles quickly with an AJAX-powered search bar.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customizable Category Archive Page\u003C\u002Fstrong>: Customize the category archive page with a custom header, description, and image.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Enhancement Tools\u003C\u002Fstrong>: Improve user experience with breadcrumbs, next\u002Fprevious article navigation, print and PDF export options, and more.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>FREE AI FEATURES (Optional)\u003C\u002Fh3>\n\u003Cp>All AI features are completely optional and \u003Cstrong>disabled by default\u003C\u002Fstrong>. You can enable them at any time if you choose to use AI-powered capabilities.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Content Analysis\u003C\u002Fstrong>: Automatically analyze your knowledge base articles for quality and optimization. Get AI-powered insights including:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Tags Analysis\u003C\u002Fstrong> – Optimize article tags and categories for better organization and SEO\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Readability Score\u003C\u002Fstrong> – Evaluate content clarity and structure with AI assistance\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fcontent-analysis\u002F\" rel=\"nofollow ugc\">Learn more.\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Chat (Chatbot)\u003C\u002Fstrong>: Add a frontend chat dialog where users and visitors can ask questions and get instant AI-powered answers based on on your Knowledge Base, FAQs, internal documentation, notes, and any other source of information.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Search\u003C\u002Fstrong>: When users search, results show relevant KB articles plus an ‘Ask AI’ button to dive deeper with the same query.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>PRO KB FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Features\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Content Gap Analysis\u003C\u002Fli>\n\u003Cli>Expand training to include notes, posts, pages, and custom post types\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications\u003C\u002Fstrong> for AI insights\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Human Agent Handoff\u003C\u002Fstrong> – lets users escalate from AI to your support team\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Feedback Buttons\u003C\u002Fstrong> – collect thumbs-up\u002Fdown ratings on AI responses\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Articles\u003C\u002Fstrong> – upload PDF files and convert them into KB articles with optional AI formatting that organizes content into headings, lists, and paragraphs\u003C\u002Fli>\n\u003Cli>\u003Cstrong>PDF to Notes\u003C\u002Fstrong> – upload PDF files via drag-and-drop or the Media Library and convert them into AI training notes to expand your AI’s knowledge beyond KB articles\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chat Access Control\u003C\u002Fstrong> – restrict who can use AI Chat: everyone, logged-in users only, or specific WordPress roles. Set different access rules for each chat location\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Advanced Search\u003C\u002Fstrong>: Highlight search keywords on article pages, filter search by category, adjust search box styling, and add helper text or links below the search bar. Use advanced search analytics to discover popular queries and identify searches with no results.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Granular Content Protection\u003C\u002Fstrong>: Control access to documentation based on user groups, WordPress roles, or custom permissions. Seamlessly manage public and private knowledge base content.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Knowledge Bases\u003C\u002Fstrong>: Create unlimited separate knowledge bases, each with its own articles, categories, and tags (great for managing multiple products or departments).\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Articles Import and Export\u003C\u002Fstrong>: Import or export articles and categories using CSV or XML formats for easy migration or backup.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Smart Search\u003C\u002Fstrong>: Display intelligent search results with optional multi-panel sections\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>User Feedback System\u003C\u002Fstrong>: Gather valuable insights with article upvote\u002Fdownvote and feedback forms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Article Links\u003C\u002Fstrong>: Turn any article into a link that points to PDFs, external documentation, videos, or other resources.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See the \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fbundle-pricing\u002F\" rel=\"nofollow ugc\">official website\u003C\u002Fa> for more details on Pro features.\u003C\u002Fp>\n\u003Ch3>🚀 AI Chat – Turn Your Knowledge Base into a 24\u002F7 Support Pro\u003C\u002Fh3>\n\u003Cp>Transform your knowledge base into an intelligent chatbot that provides instant, accurate answers to user questions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>AI Chat\u003C\u002Fstrong> can answer questions by drawing on content from your Knowledge Base, FAQs, internal documentation, notes, pages, or any other information source you choose, essentially serving as a chatbot on your site.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>73% fewer repeat tickets (our own numbers)\u003C\u002Fstrong> – After enabling AI Chat, we saw a 73% drop in repetitive questions. Response times shrank, customers got answers faster, and the team could finally tackle higher-value projects \u003Cem>without\u003C\u002Fem> hiring extra staff.\u003C\u002Fp>\n\u003Cp>For detailed setup instructions, visit our \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002Fsetup-ai-provider-and-key\u002F\" rel=\"nofollow ugc\">AI Integration Guide\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⭐ WALK-THROUGH OF ECHO KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>Watch a quick introduction to Echo Knowledge Base and see it in action:\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\" rel=\"nofollow ugc\">https:\u002F\u002Fwww.youtube.com\u002Fwatch?v=sLwj8FpfBWc\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ PROFESSIONAL LAYOUTS INCLUDED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base comes with multiple layout options to suit your style:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-1-knowledge-base-basic-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo1\" title=\"Basic Layout\" rel=\"nofollow ugc\">Basic Layout\u003C\u002Fa> – Clean and simple design\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-3-knowledge-base-tabs-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo3\" title=\"Tabs Layout\" rel=\"nofollow ugc\">Tabs Layout\u003C\u002Fa> – Organized content in tabbed interface\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-4-knowledge-base-tabs-layout\u002F\" title=\"Drill Down Layout\" rel=\"nofollow ugc\">Drill Down Layout\u003C\u002Fa> – Intuitive navigation through categories\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-12-knowledge-base-image-layout\u002F\" title=\"Classic Layout\" rel=\"nofollow ugc\">Classic Layout\u003C\u002Fa> – Traditional documentation style\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdemo-14-category-layout\u002F?utm_source=plugin&utm_medium=readme&utm_content=home&utm_campaign=demo5\" title=\"Category Focused Layout\" rel=\"nofollow ugc\">Category Focused Layout\u003C\u002Fa> – Highlight your main categories\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See our comprehensive documentation \u003Ca href=\"https:\u002F\u002Fwww.echoknowledgebase.com\u002Fdocumentation\u002F\" title=\"KB documentation\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>⭐ ADDITIONAL FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Gutenberg Blocks:\u003C\u002Fstrong> Seamlessly integrate knowledge base elements using the WordPress block editor.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Flexible Ordering:\u003C\u002Fstrong> Order articles and categories alphabetically, by date, or manually with drag-and-drop.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEO Optimization:\u003C\u002Fstrong> Built with SEO best practices to help your documentation rank well in search engines.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Usage Analytics:\u003C\u002Fstrong> Monitor knowledge base traffic and search queries to understand what users need.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual & RTL Support:\u003C\u002Fstrong> Fully compatible with WPML, Polylang, GTranslate, and supports right-to-left languages.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design:\u003C\u002Fstrong> Mobile-friendly and works with any WordPress theme, so your docs look great on all devices.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Directory Shortcode:\u003C\u002Fstrong> Use a shortcode to display an index of all articles (great for an A-Z index page).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-site Compatible:\u003C\u002Fstrong> Perfect for WordPress multisite networks – manage documentation across multiple sites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom URL Structure:\u003C\u002Fstrong> Customize category, tag, and article URLs for a clean and branded structure.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Optimization:\u003C\u002Fstrong> Ensures a smooth reading experience on smartphones and tablets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Migration:\u003C\u002Fstrong> Easily convert existing posts or custom post types into Knowledge Base articles.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ SEO & ACCESSIBILITY OPTIMIZED\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base is optimized for search engines and adheres to accessibility standards. It supports multiple languages (including RTL scripts) and meets WCAG guidelines, making your documentation usable for a global audience. All layouts are fully responsive and retina-ready, so your knowledge base looks sharp on every device.\u003C\u002Fp>\n\u003Ch3>⭐ EASY TO STYLE WITH PRE-MADE DESIGNS\u003C\u002Fh3>\n\u003Cp>No coding needed – make it \u003Cem>your\u003C\u002Fem> knowledge base with just a few clicks:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>26 Pre-Made Designs:\u003C\u002Fstrong> Choose from a variety of professional color schemes and styles.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>One-Click Theme Switching:\u003C\u002Fstrong> Swap layouts (Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, Grid, etc.) instantly to find the perfect look.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Endless Customization:\u003C\u002Fstrong> Further tweak colors, fonts, and styles to match your brand.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>⭐ BUILDER COMPATIBILITY\u003C\u002Fh3>\n\u003Cp>Echo Knowledge Base works great with popular page builders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Elementor & Gutenberg:\u003C\u002Fstrong> Comes with native blocks and widgets for seamless integration.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Other Builders:\u003C\u002Fstrong> Fully compatible with Beaver Builder, Divi, Visual Composer, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>✅ WHY CHOOSE ECHO KNOWLEDGE BASE?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>User-Friendly:\u003C\u002Fstrong> Designed for ease of use – no coding required and a gentle learning curve.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Professional Design:\u003C\u002Fstrong> 26 beautiful, ready-to-use layouts give your docs a polished look out of the box.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Highly Customizable:\u003C\u002Fstrong> Extensive configuration options to tailor the knowledge base to your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reliable Support:\u003C\u002Fstrong> Our friendly, Canadian-based support team is ready to help with any questions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Regular Updates:\u003C\u002Fstrong> Continuously improved with new features (our roadmap is packed with upcoming enhancements!).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Global Ready:\u003C\u002Fstrong> Translate your documentation and serve users in any language with full multilingual support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>About Us:\u003C\u002Fstrong> We are a Canadian company with over a decade of experience in WordPress and web technologies. We’re passionate about helping you provide better support to your customers.\u003C\u002Fp>\n","A fully featured, easy-to-use documentation plugin with AI chat and search integration. Build beautiful knowledge bases, FAQs, docs, and wikis.",10000,1138226,98,119,"2026-03-11T20:25:00.000Z","6.9.4","5.3","5.6",[20,22,54,55,23],"documentation","faq","https:\u002F\u002Fwww.echoknowledgebase.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fecho-knowledge-base.17.1.0.zip","2024-02-02 00:00:00",{"slug":60,"name":61,"version":62,"author":63,"author_profile":64,"description":65,"short_description":66,"active_installs":67,"downloaded":68,"rating":69,"num_ratings":70,"last_updated":71,"tested_up_to":50,"requires_at_least":72,"requires_php":73,"tags":74,"homepage":79,"download_link":80,"security_score":81,"vuln_count":14,"unpatched_count":27,"last_vuln_date":82,"fetched_at":29},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.43","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process or help desk software to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with both customers and the support management team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. With Support Genix ticketing plugin, multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly and professionally.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined assignment rules. If no agent is initially assigned, the system will automatically assign the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language using your preferred translation tool or system. It’s fully compatible with popular translation plugins, ensuring seamless localization for global users.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot interface when their questions require human assistance, ensuring seamless escalation with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base automatically while customers create tickets, empowering self-service and reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your online helpdesk clean and your workflow organized without manual intervention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized for better performance.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need without overwhelming customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your support workflow and reducing manual input for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate specific email addresses directly with support tickets, enabling organized multi-mailbox management, automatic routing, and department-based email handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across different mailbox categories for better organization, departmental routing, and workload distribution across your support team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets better with customizable tags for quick sorting and easy identification of various customer queries and issue types.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets directly. Each hotlink automatically logs the customer into the support portal, allowing them to view and manage their tickets without manually signing in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the initial height of the text editor to match your team’s preferences for more comfortable ticket creation and reply workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more, improving communication and automating ticket updates across your entire tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, monthly, or custom intervals. Track key support metrics delivered directly to your inbox to drive data-informed decisions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements are coming on regular updates! 🚀 Upgrade today to unlock all these powerful tools and future enhancements that will take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Verify purchase codes, communicate with customers, and manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce  …\u003C\u002Fli>\n\u003C\u002Ful>\n","Manage customer support with a powerful helpdesk & support ticket system — track customer tickets, resolve, and streamline your support workflow.",1000,45156,88,9,"2026-03-15T10:43:00.000Z","5.0","7.2",[75,76,77,23,78],"ai-chatbot","customer-support","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.43.zip",97,"2025-09-03 00:00:00",{"slug":84,"name":85,"version":86,"author":87,"author_profile":88,"description":89,"short_description":90,"active_installs":91,"downloaded":92,"rating":13,"num_ratings":32,"last_updated":93,"tested_up_to":50,"requires_at_least":94,"requires_php":18,"tags":95,"homepage":98,"download_link":99,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"ask-my-content","Ask My Content – AI Q&A Chatbot","0.9.0","Pavel Web Design LLC","https:\u002F\u002Fprofiles.wordpress.org\u002Fugoltsev\u002F","\u003Cp>Ask My Content brings AI-powered question answering to your WordPress site. Instead of giving generic chatbot responses, this plugin indexes your site’s content (pages and posts) and uses it to provide accurate, context-aware answers to visitors.\u003C\u002Fp>\n\u003Cp>Unlike standard content search plugins that rely on keyword matching, Ask My Content uses semantic embeddings and retrieval-augmented generation to return direct answers in full sentences.\u003C\u002Fp>\n\u003Cp>Note that dynamic WordPress content creation themes and plugins (which may include Elementor) are not supported. See FAQ for details.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features\u003C\u002Fstrong>\u003Cbr \u002F>\n* Retrieval Augmented Generation (RAG) – answers are grounded in your actual site content.\u003Cbr \u002F>\n* Uses OpenAI for embeddings and completions (via a secure Node.js backend).\u003Cbr \u002F>\n* Change tracking – automatically queues edited pages\u002Fposts so you can rerun indexing from the dashboard or \u003Ccode>wp amc\u003C\u002Fcode> when you’re ready.\u003Cbr \u002F>\n* Deleted content removal – auto notifies the backend when pages or posts are trashed or permanently deleted.\u003Cbr \u002F>\n* Lightweight – no heavy admin UI or visual layout tools, just the essentials.\u003Cbr \u002F>\n* Flexible – works with posts, pages, and header\u002Ffooter.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>How it works\u003C\u002Fstrong>\u003Cbr \u002F>\n1. After activating the plugin, go to \u003Cstrong>Dashboard -> Ask My Content\u003C\u002Fstrong> and press “Start Indexing” (or run \u003Ccode>wp amc index\u003C\u002Fcode>) to send your site content to the backend. Indexing must be completed before the chat can answer questions.\u003Cbr \u002F>\n2. Enable the floating launcher to show the chat site-wide; or add the \u003Cstrong>Ask My Content\u003C\u002Fstrong> block to an existing or new page (or place the \u003Ccode>[ask_my_content]\u003C\u002Fcode> shortcode) and publish\u002Fupdate the page so the chat interface has a front-end location.\u003Cbr \u002F>\n3. When a visitor asks a question, the chatbot retrieves the most relevant content snippets from your indexed pages.\u003Cbr \u002F>\n4. OpenAI generates an answer based on that content.\u003C\u002Fp>\n\u003Cp>After you edit content, rerun indexing from \u003Cstrong>Dashboard -> Ask My Content\u003C\u002Fstrong> or via \u003Ccode>wp amc index\u003C\u002Fcode> to push the latest changes. Deleted posts are sent to the backend automatically when they are trashed or removed.\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Note: Your site’s content and user questions are securely sent to an external AI service (OpenAI) for processing.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch3>Command Line Usage\u003C\u002Fh3>\n\u003Cp>The plugin bundles a WP-CLI command suite (\u003Ccode>wp amc\u003C\u002Fcode>) for scripted indexing and status checks. It complements the \u003Cstrong>Ask My Content Settings\u003C\u002Fstrong> admin screen:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Use the settings page for a guided UI, manual start\u002Fstop buttons, and real-time counters inside the WordPress dashboard.\u003C\u002Fli>\n\u003Cli>Use \u003Ccode>wp amc\u003C\u002Fcode> when you need automation (cron jobs, SSH sessions, CI) or want to run indexing without opening a browser. Available commands include:\n\u003Cul>\n\u003Cli>\u003Ccode>wp amc index [--include-posts] [--pages-only] [--force]\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>wp amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>wp amc stop\u003C\u002Fcode>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Run \u003Ccode>wp help amc index\u003C\u002Fcode> for full option descriptions:\u003C\u002Fp>\n\u003Cpre>\u003Ccode>NAME\n\n  wp amc index\n\nDESCRIPTION\n\n  Run indexing immediately (pages always, posts optional).\n\nOPTIONS\n\n  [--include-posts]\n    Include posts in addition to pages.\n\n  [--pages-only]\n    Index pages only (exclude posts). Overrides any previously saved setting.\n\n  [--force]\n    Steal an existing lock and run anyway (use with caution if another process may be running).\n\nEXAMPLES\n\n    wp amc index\n    wp amc index --include-posts\n    wp amc index --pages-only\n    wp amc index --force\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch4>Installing WP-CLI\u003C\u002Fh4>\n\u003Cp>Many hosts ship with WP-CLI pre-installed. If yours does not, install it manually:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Download the Phar:\u003Cbr \u002F>\n  curl -O https:\u002F\u002Fraw.githubusercontent.com\u002Fwp-cli\u002Fbuilds\u002Fgh-pages\u002Fphar\u002Fwp-cli.phar\u003C\u002Fli>\n\u003Cli>Make it executable:\u003Cbr \u002F>\n  chmod +x wp-cli.phar\u003C\u002Fli>\n\u003Cli>Move it into your PATH (optional):\u003Cbr \u002F>\n  sudo mv wp-cli.phar \u002Fusr\u002Flocal\u002Fbin\u002Fwp\u003C\u002Fli>\n\u003Cli>Confirm:\u003Cbr \u002F>\n  wp –info\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>See https:\u002F\u002Fwp-cli.org\u002F#installing for additional options (Homebrew, Docker, Windows packages).\u003C\u002Fp>\n\u003Ch4>Running the command successfully\u003C\u002Fh4>\n\u003Cp>Run \u003Ccode>wp amc ...\u003C\u002Fcode> from the WordPress installation root (where \u003Ccode>wp-config.php\u003C\u002Fcode> lives) or supply the path explicitly:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Change directory, e.g. \u003Ccode>cd \u002Fsrv\u002Fwww\u002Fwordpress\u003C\u002Fcode> then run \u003Ccode>wp amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>Or pass the path flag: \u003Ccode>wp --path=\u002Fsrv\u002Fwww\u002Fwordpress amc status\u003C\u002Fcode>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If you run the command from another folder you will see:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Warning: No WordPress installation found. If the command ‘amc’ is in a plugin or theme, pass –path=\u003Ccode>path\u002Fto\u002Fwordpress\u003C\u002Fcode>.\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Point \u003Ccode>wp\u003C\u002Fcode> at your site root and re-run to resolve the error.\u003C\u002Fp>\n","AI-powered Q&A chatbot floating chat, block and shortcode that answers questions based on your own site's pages and posts.",20,817,"2026-02-19T21:39:00.000Z","5.8",[20,22,96,23,97],"content-search","virtual-assistant","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fask-my-content.0.9.0.zip",{"slug":101,"name":102,"version":103,"author":104,"author_profile":105,"description":106,"short_description":107,"active_installs":11,"downloaded":108,"rating":27,"num_ratings":27,"last_updated":109,"tested_up_to":50,"requires_at_least":110,"requires_php":18,"tags":111,"homepage":115,"download_link":116,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"aiohm-knowledge-assistant","AIOHM Knowledge Assistant","1.5.2","Adrian Aparaschivei","https:\u002F\u002Fprofiles.wordpress.org\u002Fohmevents\u002F","\u003Cp>Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand’s unique voice and deliver accurate, contextual responses. AIOHM Knowledge Assistant processes your existing content to provide sophisticated AI interactions while maintaining your authentic communication style and professional standards.\u003C\u002Fp>\n\u003Ch3>Free Version Features\u003C\u002Fh3>\n\u003Cp>The free version includes all the core functionality you need to get started with AI-powered knowledge bases:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Public Chatbot\u003C\u002Fstrong>: Add an intelligent chatbot to your website that answers visitor questions based on your content\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong>: Scan and index your WordPress posts, pages, and uploaded documents\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-Provider AI Support\u003C\u002Fstrong>: Choose from OpenAI, Google Gemini, Anthropic Claude, Groq, and ShareAI\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Brand Voice Configuration\u003C\u002Fstrong>: Set up your chatbot’s personality and communication style\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Content Processing\u003C\u002Fstrong>: Support for PDF, CSV, TXT, and JSON document formats\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Admin Dashboard\u003C\u002Fstrong>: Complete control center for setup and management\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Responsive Design\u003C\u002Fstrong>: Works seamlessly across all devices\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Upgrade to Pro for advanced features like private AI assistants, local AI processing, and white-label licensing.\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Intelligent Content Processing\u003C\u002Fstrong>\u003Cbr \u002F>\n* Automatic indexing of WordPress posts, pages, and uploaded files\u003Cbr \u002F>\n* Support for PDF, CSV, TXT, and JSON document formats\u003Cbr \u002F>\n* Advanced semantic search with vector embeddings\u003Cbr \u002F>\n* Smart content chunking for optimal AI processing\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Multi-Provider AI Integration\u003C\u002Fstrong>\u003Cbr \u002F>\n* OpenAI GPT models (GPT-5)\u003Cbr \u002F>\n* Google Gemini Pro with advanced embeddings\u003Cbr \u002F>\n* Anthropic Claude for sophisticated reasoning\u003Cbr \u002F>\n* Groq for ultra-fast inference with Llama and Mistral models\u003Cbr \u002F>\n* ShareAI for specialized model access\u003Cbr \u002F>\n* \u003Cstrong>Ollama Local AI for completely private, on-premise processing\u003C\u002Fstrong>\u003Cbr \u002F>\n* ServBay Ollama server integration for development environments\u003Cbr \u002F>\n* Complete API key privacy – your data stays under your control\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Brand Voice Alignment\u003C\u002Fstrong>\u003Cbr \u002F>\n* Comprehensive brand personality questionnaire\u003Cbr \u002F>\n* Custom system prompts and tone configuration\u003Cbr \u002F>\n* Consistent voice across all AI interactions\u003Cbr \u002F>\n* Private brand assistant for internal team use\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Enterprise-Grade Security & Licensing\u003C\u002Fstrong>\u003Cbr \u002F>\n* Encrypted API key storage using WordPress security constants\u003Cbr \u002F>\n* Rate limiting (100 requests\u002Fhour per user and IP)\u003Cbr \u002F>\n* Membership-based access control integration\u003Cbr \u002F>\n* GDPR-compliant data handling practices\u003Cbr \u002F>\n* Private knowledge segregation for sensitive content\u003Cbr \u002F>\n* \u003Cstrong>White label licensing for unlimited site deployments\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Cstrong>Agency and reseller program support\u003C\u002Fstrong>\u003Cbr \u002F>\n* \u003Cstrong>Complete local AI processing with Ollama integration\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Performance Optimized\u003C\u002Fstrong>\u003Cbr \u002F>\n* WordPress object cache integration\u003Cbr \u002F>\n* Intelligent caching with automatic invalidation\u003Cbr \u002F>\n* Minimal server resource requirements\u003Cbr \u002F>\n* CDN-compatible static assets\u003C\u002Fp>\n\u003Ch3>Use Cases\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Professional Services\u003C\u002Fstrong>: Provide 24\u002F7 client support while maintaining confidential internal processes through dual-mode functionality.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Content Creators\u003C\u002Fstrong>: Get writing assistance that matches your style while offering public AI assistance to your audience.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>E-commerce\u003C\u002Fstrong>: Answer product questions instantly while using private mode for inventory management and strategic planning.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Coaching & Consulting\u003C\u002Fstrong>: Replace repetitive client questions with an AI that understands your methodology and speaks with your expertise.\u003C\u002Fp>\n\u003Ch3>Implementation\u003C\u002Fh3>\n\u003Cp>Deploy AI functionality through shortcodes:\u003Cbr \u002F>\n* \u003Ccode>[aiohm_chat]\u003C\u002Fcode> – Public chatbot for website visitors\u003Cbr \u002F>\n* \u003Ccode>[aiohm_search]\u003C\u002Fcode> – Knowledge base search interface\u003Cbr \u002F>\n* \u003Ccode>[aiohm_private_assistant]\u003C\u002Fcode> – Private AI assistant for authenticated users\u003C\u002Fp>\n\u003Cp>The plugin automatically processes WordPress shortcodes, extracts meaningful content from complex layouts, and maintains context relationships between content pieces.\u003C\u002Fp>\n\u003Ch3>Technical Requirements\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>WordPress 6.2 or higher\u003C\u002Fli>\n\u003Cli>PHP 7.4 or higher\u003C\u002Fli>\n\u003Cli>API key from at least one supported provider (OpenAI, Claude, Gemini, Groq, or ShareAI)\u003C\u002Fli>\n\u003Cli>Optional: Paid Memberships Pro for advanced access control\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy & External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to external AI services only when configured with user-provided API keys. All communications use secure HTTPS connections, and no conversation data is stored on external servers beyond temporary processing requirements.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Supported AI Services:\u003C\u002Fstrong>\u003Cbr \u002F>\n* ShareAI API (shareai.now) – \u003Ca href=\"https:\u002F\u002Fshareai.now\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fshareai.now\u002Fdocumentation\u002F\" rel=\"nofollow ugc\">Docs\u003C\u002Fa>\u003Cbr \u002F>\n* OpenAI API (api.openai.com) – \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fopenai.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Google Gemini API (generativelanguage.googleapis.com) – \u003Ca href=\"https:\u002F\u002Fai.google.dev\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Anthropic Claude API (api.anthropic.com) – \u003Ca href=\"https:\u002F\u002Fwww.anthropic.com\u002Fterms\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fwww.anthropic.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003Cbr \u002F>\n* Groq API (api.groq.com) – \u003Ca href=\"https:\u002F\u002Fgroq.com\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fgroq.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Privacy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>User consent is required before making any external API calls. All API keys are encrypted and stored securely in your WordPress database.\u003C\u002Fp>\n","Transform your WordPress site into an intelligent knowledge base with AI-powered chatbots that embody your brand's unique voice.",598,"2025-12-18T00:53:00.000Z","6.2",[112,113,22,23,114],"ai-assistant","brand-voice","personalized-ai","https:\u002F\u002Fwww.aiohm.app\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faiohm-knowledge-assistant.1.5.2.zip",{"slug":118,"name":119,"version":120,"author":121,"author_profile":122,"description":123,"short_description":124,"active_installs":11,"downloaded":125,"rating":27,"num_ratings":27,"last_updated":126,"tested_up_to":16,"requires_at_least":127,"requires_php":18,"tags":128,"homepage":131,"download_link":132,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"fast-ragbot","Fast RAGbot","2.0.0","Muhammad Adnan Hanif","https:\u002F\u002Fprofiles.wordpress.org\u002Fadnanhanif920\u002F","\u003Cp>Fast RAGbot is an intelligent chatbot that uses Retrieval-Augmented Generation (RAG) with support for multiple AI providers to provide accurate answers based exclusively on your website content.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Multi-LLM Support\u003C\u002Fstrong>: Choose between Gemini, OpenAI (ChatGPT), or Claude\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multi-Domain Indexing\u003C\u002Fstrong>: Index up to 3 different domains\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Document Upload\u003C\u002Fstrong>: Bulk upload PDF, DOCX, PPTX, XLSX, TXT, XML, CSV\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversation Memory\u003C\u002Fstrong>: Maintains last 5 Q&A turns per session\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Follow-ups\u003C\u002Fstrong>: Suggests questions when answer not found\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Widget Customization\u003C\u002Fstrong>: Custom colors, logo, position, theme CSS\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-chat Form\u003C\u002Fstrong>: Optional name\u002Femail collection\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat Logs\u003C\u002Fstrong>: Full conversation logging with CSV export\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Shortcode Support\u003C\u002Fstrong>: Embed chat anywhere with \u003Ccode>[ragbot_chat]\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Grounded Responses\u003C\u002Fstrong>: Answers only from your content – no hallucinations\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Source Citations\u003C\u002Fstrong>: Provides URLs of source pages for transparency\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile Responsive\u003C\u002Fstrong>: Works perfectly on all devices\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Security First\u003C\u002Fstrong>: Rate limiting, nonces, and proper sanitization\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>How It Works:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Col>\n\u003Cli>Crawls and indexes your website content\u003C\u002Fli>\n\u003Cli>Creates semantic embeddings using Google Gemini\u003C\u002Fli>\n\u003Cli>Retrieves relevant content based on user questions\u003C\u002Fli>\n\u003Cli>Generates contextual answers with source citations\u003C\u002Fli>\n\u003Cli>Displays responses in a floating chat widget\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>Perfect For:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Customer support automation\u003C\u002Fli>\n\u003Cli>FAQ assistance\u003C\u002Fli>\n\u003Cli>Product information queries\u003C\u002Fli>\n\u003Cli>Company information lookup\u003C\u002Fli>\n\u003Cli>Documentation assistance\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External Services & Data Usage\u003C\u002Fh3>\n\u003Cp>This plugin connects to external AI services to provide chatbot functionality. Below is a detailed explanation of what data is transmitted and how it is used.\u003C\u002Fp>\n\u003Ch4>External Services Used\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google Gemini API\u003C\u002Fstrong> (https:\u002F\u002Fai.google.dev\u002F)\u003Cbr \u002F>\n* Used for: Text embeddings and AI text generation\u003Cbr \u002F>\n* Data sent: User questions, website content chunks, conversation history\u003Cbr \u002F>\n* Privacy Policy: https:\u002F\u002Fpolicies.google.com\u002Fprivacy\u003Cbr \u002F>\n* Terms of Service: https:\u002F\u002Fpolicies.google.com\u002Fterms\u003C\u002Fp>\n\u003Cp>\u003Cstrong>OpenAI API\u003C\u002Fstrong> (https:\u002F\u002Fopenai.com\u002F) – Optional\u003Cbr \u002F>\n* Used for: Text embeddings and AI text generation (when selected as active model)\u003Cbr \u002F>\n* Data sent: User questions, website content chunks, conversation history\u003Cbr \u002F>\n* Privacy Policy: https:\u002F\u002Fopenai.com\u002Fprivacy\u002F\u003Cbr \u002F>\n* Terms of Service: https:\u002F\u002Fopenai.com\u002Fterms\u002F\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Claude API by Anthropic\u003C\u002Fstrong> (https:\u002F\u002Fanthropic.com\u002F) – Optional\u003Cbr \u002F>\n* Used for: Text embeddings and AI text generation (when selected as active model)\u003Cbr \u002F>\n* Data sent: User questions, website content chunks, conversation history\u003Cbr \u002F>\n* Privacy Policy: https:\u002F\u002Fwww.anthropic.com\u002Fprivacy\u003Cbr \u002F>\n* Terms of Service: https:\u002F\u002Fwww.anthropic.com\u002Flegal\u002Fterms\u003C\u002Fp>\n\u003Ch4>What Data Is Transmitted\u003C\u002Fh4>\n\u003Col>\n\u003Cli>\u003Cstrong>User’s Question\u003C\u002Fstrong>: The text message submitted by the website visitor\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Retrieved Document Chunks\u003C\u002Fstrong>: Relevant excerpts from your indexed website content (typically 5-8 chunks of ~1000 characters each)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Conversation History\u003C\u002Fstrong>: Last 5 question-answer pairs from the current session\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Model Parameters\u003C\u002Fstrong>: Temperature (0.1), max tokens (1000), and other generation settings\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>Data Usage & Storage\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Data is transmitted \u003Cstrong>only\u003C\u002Fstrong> for generating responses to user questions\u003C\u002Fli>\n\u003Cli>\u003Cstrong>No data is stored or used for training\u003C\u002Fstrong> by external AI providers (per their API terms)\u003C\u002Fli>\n\u003Cli>Data transmission occurs in real-time and is not cached by the plugin on external servers\u003C\u002Fli>\n\u003Cli>All API communications use HTTPS encryption\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Local WordPress Storage\u003C\u002Fh4>\n\u003Cp>The plugin stores the following data in your WordPress database:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Options (wp_options table)\u003C\u002Fstrong>:\u003Cbr \u002F>\n* \u003Ccode>ragbot_settings\u003C\u002Fcode> – Plugin configuration including API keys, widget settings, and preferences\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Custom Tables\u003C\u002Fstrong>:\u003Cbr \u002F>\n* \u003Ccode>wp_rag_docs\u003C\u002Fcode> – Indexed website pages and uploaded documents\u003Cbr \u002F>\n* \u003Ccode>wp_rag_chunks\u003C\u002Fcode> – Text chunks created from indexed content\u003Cbr \u002F>\n* \u003Ccode>wp_rag_embeddings\u003C\u002Fcode> – Vector embeddings for semantic search\u003Cbr \u002F>\n* \u003Ccode>wp_rag_sources\u003C\u002Fcode> – Content source configurations (domains, settings)\u003Cbr \u002F>\n* \u003Ccode>wp_rag_logs\u003C\u002Fcode> – Chat conversation logs (optional, includes user name\u002Femail if pre-chat form enabled)\u003Cbr \u002F>\n* \u003Ccode>wp_rag_url_queue\u003C\u002Fcode> – Queue of URLs pending indexing\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Session Data\u003C\u002Fstrong>:\u003Cbr \u002F>\n* PHP sessions store temporary conversation history (cleared when session ends)\u003Cbr \u002F>\n* Browser sessionStorage stores chat UI state (cleared when tab closes)\u003C\u002Fp>\n\u003Ch4>Data Control & Privacy\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>User Control\u003C\u002Fstrong>:\u003Cbr \u002F>\n* Delete API keys anytime from Settings > Fast RAGbot > Models tab\u003Cbr \u002F>\n* Clear all indexed content using “Clear Index” button\u003Cbr \u002F>\n* Reset plugin settings to defaults\u003Cbr \u002F>\n* Export or delete chat logs from Settings > Fast RAGbot > Chat Logs tab\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Data Deletion\u003C\u002Fstrong>:\u003Cbr \u002F>\n* Deactivating the plugin preserves your data\u003Cbr \u002F>\n* Uninstalling the plugin removes all database tables and options\u003Cbr \u002F>\n* Use “Clear Index” to remove indexed content without uninstalling\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Privacy Compliance\u003C\u002Fstrong>:\u003Cbr \u002F>\n* No data is shared with third parties except your chosen AI provider\u003Cbr \u002F>\n* Chat logs are optional and stored locally in your database\u003Cbr \u002F>\n* Pre-chat form (name\u002Femail collection) is optional and disabled by default\u003Cbr \u002F>\n* All user inputs are sanitized and validated\u003Cbr \u002F>\n* Rate limiting prevents abuse (10 requests per 60 seconds per IP)\u003C\u002Fp>\n\u003Ch4>Developer Privacy Policy\u003C\u002Fh4>\n\u003Cp>For questions about data handling, please review:\u003Cbr \u002F>\n* Your chosen AI provider’s privacy policy (links above)\u003Cbr \u002F>\n* Your own website’s privacy policy (you are the data controller)\u003Cbr \u002F>\n* WordPress.org privacy guidelines: https:\u002F\u002Fwordpress.org\u002Fabout\u002Fprivacy\u002F\u003C\u002Fp>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>This plugin acts as a data processor, sending user questions to your chosen AI provider. You (the site owner) are the data controller and responsible for:\u003Cbr \u002F>\n* Disclosing AI service usage in your privacy policy\u003Cbr \u002F>\n* Obtaining user consent where required by law (GDPR, CCPA, etc.)\u003Cbr \u002F>\n* Ensuring compliance with local privacy regulations\u003C\u002Fp>\n\u003Cp>The plugin stores chat logs locally in your database. If you enable the pre-chat form, user names and emails are stored and should be disclosed in your privacy policy.\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>For support, please visit the plugin’s support forum or contact the developer.\u003C\u002Fp>\n\u003Ch3>Credits\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Supports embeddings and text generation using Google Gemini, OpenAI, or Claude.\u003C\u002Fli>\n\u003Cli>Built with WordPress coding standards\u003C\u002Fli>\n\u003Cli>Follows accessibility best practices\u003C\u002Fli>\n\u003C\u002Ful>\n","AI-powered chatbot with multi-LLM support (Gemini\u002FOpenAI\u002FClaude), multi-domain indexing, document upload, and conversation memory.",228,"2025-12-01T02:24:00.000Z","6.0",[20,22,129,130,24],"gemini","openai","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffast-ragbot\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffast-ragbot.2.0.0.zip",{"attackSurface":134,"codeSignals":194,"taintFlows":207,"riskAssessment":234,"analyzedAt":245},{"hooks":135,"ajaxHandlers":177,"restRoutes":186,"shortcodes":187,"cronEvents":192,"entryPointCount":14,"unprotectedCount":193},[136,142,147,151,155,158,162,166,170,174],{"type":137,"name":138,"callback":139,"file":140,"line":141},"action","admin_enqueue_scripts","enqueue_admin_styles","core\\includes\\classes\\class-rag-chat-ab-page-chat-ui.php",22,{"type":137,"name":143,"callback":144,"priority":91,"file":145,"line":146},"wp_enqueue_scripts","enqueue_scripts_and_styles","core\\includes\\classes\\class-rag-chat-ab-run.php",76,{"type":137,"name":148,"callback":149,"priority":91,"file":145,"line":150},"admin_menu","add_admin_menu",78,{"type":137,"name":152,"callback":153,"file":145,"line":154},"admin_init","settings_init",79,{"type":137,"name":156,"callback":156,"file":145,"line":157},"admin_notices",80,{"type":137,"name":159,"callback":160,"file":145,"line":161},"wp_footer","show_chat_window",87,{"type":137,"name":163,"callback":164,"priority":11,"file":145,"line":165},"pre_post_update","store_previous_status",89,{"type":137,"name":167,"callback":168,"priority":11,"file":145,"line":169},"save_post","handle_post_save",90,{"type":137,"name":171,"callback":172,"priority":11,"file":145,"line":173},"wp_trash_post","handle_post_delete",91,{"type":137,"name":175,"callback":172,"priority":11,"file":145,"line":176},"before_delete_post",92,[178,183],{"action":179,"nopriv":180,"callback":181,"hasNonce":180,"hasCapCheck":180,"file":145,"line":182},"rag_chat_ab_process_chat",false,"process_chat",82,{"action":179,"nopriv":184,"callback":181,"hasNonce":180,"hasCapCheck":180,"file":145,"line":185},true,83,[],[188],{"tag":189,"callback":190,"file":145,"line":191},"rag_chat_ab_chat","shortcode",85,[],2,{"dangerousFunctions":195,"sqlUsage":196,"outputEscaping":202,"fileOperations":27,"externalRequests":32,"nonceChecks":205,"capabilityChecks":27,"bundledLibraries":206},[],{"prepared":27,"raw":32,"locations":197},[198],{"file":199,"line":200,"context":201},"core\\includes\\classes\\class-rag-chat-ab-sync-service.php",26,"$wpdb->get_row() with variable interpolation",{"escaped":203,"rawEcho":27,"locations":204},112,[],4,[],[208,226],{"entryPoint":209,"graph":210,"unsanitizedCount":27,"severity":225},"render_main_page (core\\includes\\classes\\class-rag-chat-ab-page-main.php:30)",{"nodes":211,"edges":223},[212,218],{"id":213,"type":214,"label":215,"file":216,"line":217},"n0","source","$_POST['rag_chat_ab_question']","core\\includes\\classes\\class-rag-chat-ab-page-main.php",62,{"id":219,"type":220,"label":221,"file":216,"line":217,"wp_function":222},"n1","sink","echo() [XSS]","echo",[224],{"from":213,"to":219,"sanitized":184},"low",{"entryPoint":227,"graph":228,"unsanitizedCount":27,"severity":225},"\u003Cclass-rag-chat-ab-page-main> (core\\includes\\classes\\class-rag-chat-ab-page-main.php:0)",{"nodes":229,"edges":232},[230,231],{"id":213,"type":214,"label":215,"file":216,"line":217},{"id":219,"type":220,"label":221,"file":216,"line":217,"wp_function":222},[233],{"from":213,"to":219,"sanitized":184},{"summary":235,"deductions":236},"The \"rag-chat-ab\" plugin v0.0.2 exhibits a mixed security posture. On the positive side, the plugin demonstrates strong output escaping practices, with all outputs being properly sanitized, which significantly reduces the risk of cross-site scripting (XSS) vulnerabilities. Additionally, there are no known vulnerabilities in its history, suggesting a potentially well-maintained or recently developed component. Taint analysis also shows no critical or high severity issues, and there are no dangerous functions or file operations detected. \n\nHowever, there are significant concerns regarding its attack surface. The plugin exposes two AJAX handlers without authentication checks, creating a direct pathway for unauthenticated users to interact with potentially sensitive backend functionality. While there are no raw SQL queries without prepared statements, the lack of authorization on these entry points is a critical weakness. The absence of capability checks further exacerbates this, meaning any unauthenticated user could potentially trigger these AJAX actions. \n\nIn conclusion, while \"rag-chat-ab\" v0.0.2 benefits from good output sanitization and a clean vulnerability history, the presence of unprotected AJAX endpoints represents a substantial security risk that needs immediate attention. The plugin's strength in output handling is overshadowed by its weakness in access control for its entry points.",[237,239,242],{"reason":238,"points":11},"Unprotected AJAX handlers",{"reason":240,"points":241},"No capability checks on entry points",8,{"reason":243,"points":244},"SQL queries not using prepared statements",5,"2026-03-16T23:59:55.166Z",{"wat":247,"direct":256},{"assetPaths":248,"generatorPatterns":251,"scriptPaths":252,"versionParams":253},[249,250],"\u002Fwp-content\u002Fplugins\u002Frag-chat-ab\u002Fcore\u002Fincludes\u002Fassets\u002Fcss\u002Ffrontend-styles.css","\u002Fwp-content\u002Fplugins\u002Frag-chat-ab\u002Fcore\u002Fincludes\u002Fassets\u002Fjs\u002Ffrontend-scripts.js",[],[250],[254,255],"rag-chat-ab\u002Fcore\u002Fincludes\u002Fassets\u002Fcss\u002Ffrontend-styles.css?ver=","rag-chat-ab\u002Fcore\u002Fincludes\u002Fassets\u002Fjs\u002Ffrontend-scripts.js?ver=",{"cssClasses":257,"htmlComments":275,"htmlAttributes":286,"restEndpoints":298,"jsGlobals":299,"shortcodeOutput":301},[258,259,260,261,262,263,264,265,266,267,268,269,270,271,272,273,274],"rag-chat-ab-chat-window","rag-chat-ab-chat","rag-chat-ab-chat__header","rag-chat-ab-chat__title","rag-chat-ab-chat__header-buttons","rag-chat-ab-chat__clear","rag-chat-ab-chat__minimize","rag-chat-ab-chat__content","rag-chat-ab-chat__messages","rag-chat-ab-chat__form","rag-chat-ab-chat__input","rag-chat-ab-chat__submit","rag-chat-ab-chat__submit-text","rag-chat-ab-chat__spinner","rag-chat-ab-chat-launcher","rag-chat-ab--hidden","rag-chat-ab-chat-launcher__tooltip",[276,277,278,279,280,281,282,283,284,285]," HELPER COMMENT START"," This file contains the main information about the plugin."," It is used to register all components necessary to run the plugin."," The comment above contains all information about the plugin"," that are used by WordPress to differenciate the plugin and register it properly."," It also contains further PHPDocs parameter for a better documentation"," The function RAGCHATAB() is the main function that you will be able to"," use throughout your plugin to extend the logic. Further information"," about that is available within the sub classes."," HELPER COMMENT END",[287,288,289,290,291,292,293,294,295,296,297],"id=\"rag-chat-ab-chat-window\"","class=\"rag-chat-ab-chat\"","id=\"rag-chat-ab-chat-messages\"","class=\"rag-chat-ab-chat__messages\"","id=\"rag-chat-ab-chat-form\"","class=\"rag-chat-ab-chat__form\"","id=\"rag-chat-ab-chat-input\"","class=\"rag-chat-ab-chat__input\"","id=\"rag-chat-ab-chat-icon\"","class=\"rag-chat-ab-chat-launcher\"","class=\"rag-chat-ab-chat-launcher__tooltip\"",[],[300],"ragChatAb",[302,303,304,305,306,307,308,306,309,310,311,312,313,314,315,306,316,317,317,318,319,320,321,317],"\u003Cdiv id=\"rag-chat-ab-chat-window\" class=\"rag-chat-ab-chat\">","\u003Cspan class=\"rag-chat-ab-chat__title\">","\u003Cbutton type=\"button\" class=\"rag-chat-ab-chat__clear\" title=\"Clear chat history\">","\u003Cspan class=\"dashicons dashicons-trash\">\u003C\u002Fspan>","\u003C\u002Fbutton>","\u003Cbutton type=\"button\" class=\"rag-chat-ab-chat__minimize\" title=\"Minimize chat\">","\u003Cspan class=\"dashicons dashicons-minus\">\u003C\u002Fspan>","\u003Cdiv class=\"rag-chat-ab-chat__content\">","\u003Cdiv id=\"rag-chat-ab-chat-messages\" class=\"rag-chat-ab-chat__messages\">\u003C\u002Fdiv>","\u003Cform id=\"rag-chat-ab-chat-form\" class=\"rag-chat-ab-chat__form\">","\u003Cinput type=\"text\" id=\"rag-chat-ab-chat-input\" class=\"rag-chat-ab-chat__input\"","\u003Cbutton type=\"submit\" class=\"rag-chat-ab-chat__submit\">","\u003Cspan class=\"rag-chat-ab-chat__submit-text\">","\u003Cspan class=\"rag-chat-ab-chat__spinner\">\u003C\u002Fspan>","\u003C\u002Fform>","\u003C\u002Fdiv>","\u003Cdiv id=\"rag-chat-ab-chat-icon\" class=\"rag-chat-ab-chat-launcher\"","\u003Cspan class=\"dashicons dashicons-admin-comments\">\u003C\u002Fspan>","\u003Cspan class=\"rag-chat-ab-chat-launcher__tooltip\">Open ","\u003C\u002Fspan>"]