[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f2iDFP4tok_nxTDi8IxuodTOVDRh_mRwikKItIRa3jlY":3,"$fLjnSnQRG12zygpBeQgixTZbwoQG2NWT6gNd2iAlbne4":380,"$fAEV9Vu05MSs4DVu9dFvvHbxygKqUFqu3XHIDh7WKMhs":384},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":23,"download_link":24,"security_score":13,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":26,"discovery_status":27,"vulnerabilities":28,"developer":29,"crawl_stats":25,"alternatives":35,"analysis":153,"fingerprints":342},"qa-assistant","QA Assistant","2.0.3","Mohammad Obayed Mamur","https:\u002F\u002Fprofiles.wordpress.org\u002Fobayedmamur\u002F","\u003Cp>QA Assistant is a powerful WordPress plugin designed specifically for Software Quality Assurance Engineers. It provides advanced Git branch management directly from the WordPress admin bar, making it easier to test different plugin versions and manage development workflows.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Key Features:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>🔄 \u003Cstrong>GitHub Desktop-like Branch Switching\u003C\u002Fstrong> – Switch between Git branches with a single click directly from the WordPress admin bar\u003C\u002Fp>\n\u003Cp>✅ \u003Cstrong>Current Branch Indicator\u003C\u002Fstrong> – Visual indicators show which branch you’re currently on with color-coded status\u003C\u002Fp>\n\u003Cp>⚠️ \u003Cstrong>Uncommitted Changes Detection\u003C\u002Fstrong> – Get warnings before switching branches when you have unsaved changes\u003C\u002Fp>\n\u003Cp>🔒 \u003Cstrong>Force Switch Option\u003C\u002Fstrong> – Option to discard local changes and force switch to another branch\u003C\u002Fp>\n\u003Cp>📢 \u003Cstrong>Real-time Notifications\u003C\u002Fstrong> – Instant feedback on all Git operations with success\u002Ferror messages\u003C\u002Fp>\n\u003Cp>🎨 \u003Cstrong>Enhanced User Interface\u003C\u002Fstrong> – Modern, intuitive interface with loading states and visual feedback\u003C\u002Fp>\n\u003Cp>🛡️ \u003Cstrong>Security Enhanced\u003C\u002Fstrong> – Proper nonce verification and input sanitization for all AJAX operations\u003C\u002Fp>\n\u003Cp>🔧 \u003Cstrong>Error Handling\u003C\u002Fstrong> – Comprehensive error handling with user-friendly error messages\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Perfect for:\u003C\u002Fstrong>\u003Cbr \u002F>\n– Plugin developers testing different branches\u003Cbr \u002F>\n– QA engineers managing multiple plugin versions\u003Cbr \u002F>\n– Development teams working with Git workflows\u003Cbr \u002F>\n– Anyone who needs quick branch switching in WordPress admin\u003C\u002Fp>\n\u003Ch3>Services\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Git PHP: https:\u002F\u002Fgithub.com\u002Fczproject\u002Fgit-php\u003Cbr \u002F>\nLibrary for working with Git repositories in PHP.\u003Cbr \u002F>\nLibrary requires PHP 5.6 or later and \u003Ccode>git\u003C\u002Fcode> client (path to Git must be in system variable \u003Ccode>PATH\u003C\u002Fcode>).\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>Git installers:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>for Linux – https:\u002F\u002Fgit-scm.com\u002Fdownload\u002Flinux\u003C\u002Fli>\n\u003Cli>for Windows – https:\u002F\u002Fgit-scm.com\u002Fdownload\u002Fwin\u003C\u002Fli>\n\u003Cli>for others – https:\u002F\u002Fgit-scm.com\u002Fdownloads\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>External services\u003C\u002Fh3>\n\u003Cp>This plugin does NOT connect to any external services or APIs. All Git operations are performed locally on your server.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Local Git Repository Access:\u003C\u002Fstrong>\u003Cbr \u002F>\n– The plugin reads local Git repository information from \u003Ccode>.git\u002FHEAD\u003C\u002Fcode> files within your WordPress plugin directories\u003Cbr \u002F>\n– This is used to display current branch information and enable branch switching functionality\u003Cbr \u002F>\n– No data is transmitted to external servers\u003Cbr \u002F>\n– All Git operations (branch switching, pulling changes) are performed locally using your server’s Git installation\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Data Handling:\u003C\u002Fstrong>\u003Cbr \u002F>\n– Only local Git repository metadata is accessed (branch names, commit information)\u003Cbr \u002F>\n– No personal data or sensitive information is transmitted externally\u003Cbr \u002F>\n– All operations remain within your WordPress installation and local Git repositories\u003C\u002Fp>\n","A comprehensive tool for Software Quality Assurance Engineers with advanced Git branch management capabilities.",0,300,100,2,"2026-02-26T05:07:00.000Z","6.9.4","5.0","8.0",[20,4,21,22],"help","quality-assurance","sqa-helper-tool","https:\u002F\u002Fobayedmamur.com\u002Fqa-assistant","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fqa-assistant.2.0.3.zip",null,"2026-04-06T09:54:40.288Z","no_bundle",[],{"slug":30,"display_name":7,"profile_url":8,"plugin_count":31,"total_installs":11,"avg_security_score":13,"avg_patch_time_days":32,"trust_score":33,"computed_at":34},"obayedmamur",1,30,94,"2026-05-20T04:30:54.403Z",[36,63,84,109,131],{"slug":37,"name":38,"version":39,"author":40,"author_profile":41,"description":42,"short_description":43,"active_installs":44,"downloaded":45,"rating":46,"num_ratings":47,"last_updated":48,"tested_up_to":49,"requires_at_least":50,"requires_php":51,"tags":52,"homepage":58,"download_link":59,"security_score":33,"vuln_count":60,"unpatched_count":11,"last_vuln_date":61,"fetched_at":62},"wp-live-chat-support","3CX Free Live Chat, Calls & Messaging","10.0.17","WP-LiveChat","https:\u002F\u002Fprofiles.wordpress.org\u002Fwp-livechat\u002F","\u003Cp>Increase your online conversions with the free \u003Ca href=\"https:\u002F\u002Fwww.3cx.com\u002Fsignup\u002Flive-chat\u002F?src=livechatwpplugin\" rel=\"nofollow ugc\">3CX Live Chat\u003C\u002Fa> plugin. Chat and call with your website visitors in real-time, and not only!\u003C\u002Fp>\n\u003Cp>The plugin includes a complete communications system for your business – for free. Call, chat, conference and collaborate with your teams and customers from your office, home or smartphone.\u003C\u002Fp>\n\u003Cp>Zero cost business communications from one central hub. Receive WhatsApp, Facebook and SMS messages on the same dashboard as your live chats and calls.\u003C\u002Fp>\n\u003Cp>Tried and tested with more than 100,000 active installations, 3CX Live Chat is a reliable free live chat solution for WordPress.\u003C\u002Fp>\n\u003Ch4>NO HIDDEN COSTS\u003C\u002Fh4>\n\u003Cp>The plugin is \u003Ca href=\"https:\u002F\u002Fwww.3cx.com\u002Fsignup\u002Flive-chat\u002F?src=livechatwpplugin\" rel=\"nofollow ugc\">free\u003C\u002Fa>, forever. It’s not a free trial and we don’t ask you for your credit card details.\u003Cbr \u002F>\nSimply create an account on the 3CX.com website, receive your account details, login and start chatting!\u003C\u002Fp>\n\u003Ch4>VOICE, WHATSAPP & FACEBOOK!\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Receive and respond to WhatsApp messages \u003C\u002Fli>\n\u003Cli>Facebook and Text messaging too!\u003C\u002Fli>\n\u003Cli>Free calls – voice calls directly to and from the browser\u003C\u002Fli>\n\u003Cli>Answer, transfer and resolve customer queries on one platform across multiple agents\u003C\u002Fli>\n\u003Cli>Move to a new cloud phone system for free\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>YOUR #1 LIVE CHAT SOLUTION\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Website Live Chat (and Call)\u003C\u002Fli>\n\u003Cli>Inbound WhatsApp, Facebook, Text\u003C\u002Fli>\n\u003Cli>Video Conferencing\u003C\u002Fli>\n\u003Cli>3CX Talk \u002F Meet Links\u003C\u002Fli>\n\u003Cli>Mobile & Desktop Apps\u003C\u002Fli>\n\u003Cli>Hosted on Cloud\u003C\u002Fli>\n\u003Cli>Choose your SIP Trunk\u003C\u002Fli>\n\u003Cli>Ring Group\u003C\u002Fli>\n\u003Cli>Auto Attendant\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Video: 3CX Free Live Chat, Calls & Messaging\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FmtqHP_ef-2c?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Video: How to Set Up 3CX Free and Live Chat\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FM6b23DJ2b90?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n","Chat with your website visitors in real-time for free! Engage with your customers and increase sales.",100000,3932872,92,821,"2025-08-25T09:22:00.000Z","6.8.5","5.3","5.4",[53,54,55,56,57],"free-live-chat","live-chat","live-help","live-support","wordpress-live-chat","https:\u002F\u002Fwww.3cx.com\u002Flive-chat\u002Ffree-wordpress-plugin\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-live-chat-support.10.0.17.zip",15,"2022-04-28 00:00:00","2026-04-16T10:56:18.058Z",{"slug":64,"name":65,"version":66,"author":67,"author_profile":68,"description":69,"short_description":70,"active_installs":71,"downloaded":72,"rating":13,"num_ratings":60,"last_updated":73,"tested_up_to":16,"requires_at_least":74,"requires_php":75,"tags":76,"homepage":82,"download_link":83,"security_score":13,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":62},"cresta-whatsapp-chat","Cresta Help Chat","1.3.7","CrestaProject","https:\u002F\u002Fprofiles.wordpress.org\u002Fcrestaproject\u002F","\u003Cp>\u003Ca href=\"https:\u002F\u002Fcrestaproject.com\u002Fcresta-help-chat-demo-page\u002F\" rel=\"nofollow ugc\">Plugin Demo\u003C\u002Fa> | \u003Ca href=\"https:\u002F\u002Fcrestaproject.com\u002Fdownloads\u002Fcresta-help-chat\u002F\" rel=\"nofollow ugc\">Plugin Homepage\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>With \u003Cstrong>Cresta Help Chat\u003C\u002Fstrong> you can allow your users or customers to contact you via WhatsApp simply by clicking on a button. Users may contact you directly in private messages on your WhatsApp number and continue the conversation on WhatsApp web or WhatsApp application (from mobile).\u003Cbr \u002F>\nYou can use the floating button which is positioned at the bottom right of the site or a button inside post or pages using the \u003Cstrong>[cresta-help-chat text=”Need Help?” icon=”yes” position=”top”]\u003C\u002Fstrong> shortcode.\u003Cbr \u002F>\nCresta WhatsApp Chat is compatible with WooCommerce and WPML.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Some features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Add the button to open WhatsApp Chat at bottom right of your site\u003C\u002Fli>\n\u003Cli>Use the shortcode \u003Cstrong>[cresta-help-chat]\u003C\u002Fstrong> to add the WhatsApp button in your posts, pages or custom post type\u003C\u002Fli>\n\u003Cli>Choose which pages to show the WhatsApp Chat button\u003C\u002Fli>\n\u003Cli>Mobile version: click the button and automatically open the WhatsApp App (if installed)\u003C\u002Fli>\n\u003Cli>and more…\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>PRO version features\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Change position of the box button\u003C\u002Fli>\n\u003Cli>Change colors of the box button\u003C\u002Fli>\n\u003Cli>Add tooltip on the box button\u003C\u002Fli>\n\u003Cli>Change box size\u003C\u002Fli>\n\u003Cli>WhatsApp widget\u003C\u002Fli>\n\u003Cli>Different Animations\u003C\u002Fli>\n\u003Cli>and much more…\u003C\u002Fli>\n\u003C\u002Ful>\n","Allow your users and customers to contact you via WhatsApp with a single click.",10000,250292,"2025-12-12T10:10:00.000Z","4.2","",[77,78,79,80,81],"chat","help-desk","whatsapp","whatsapp-button","whatsapp-chat","https:\u002F\u002Fcrestaproject.com\u002Fdownloads\u002Fcresta-help-chat\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fcresta-whatsapp-chat.1.3.7.zip",{"slug":85,"name":86,"version":87,"author":88,"author_profile":89,"description":90,"short_description":91,"active_installs":71,"downloaded":92,"rating":93,"num_ratings":94,"last_updated":95,"tested_up_to":16,"requires_at_least":96,"requires_php":97,"tags":98,"homepage":104,"download_link":105,"security_score":106,"vuln_count":107,"unpatched_count":11,"last_vuln_date":108,"fetched_at":62},"fluent-support","Fluent Support – Helpdesk & Customer Support Ticket System","2.1.1","Shahjahan Jewel","https:\u002F\u002Fprofiles.wordpress.org\u002Ftechjewel\u002F","\u003Ch4>Super Fast, versatile, and feature-rich support and customer ticketing plugin for WordPress\u003C\u002Fh4>\n\u003Cp>Fluent Support is a versatile and feature-rich help desk and support plugin designed for WordPress. Helping you provide incredible support and manage customer queries right from your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>Fluent Support can match the premium features of SaaS solutions like Zendesk, Help Scout or FreshDesk all within your WordPress site and witthout any growth-tax.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FCqkgrF7JG5k?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>🔗 Official Website Link: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002F\" rel=\"nofollow ugc\">Official Website\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Join Our FB Community: \u003Ca href=\"https:\u002F\u002Ffacebook.com\u002Fgroups\u002Ffluentsupport\" rel=\"nofollow ugc\">FluentSupport Facebook Group\u003C\u002Fa>\u003Cbr \u002F>\n🔗 Official 5 Minutes Guide: \u003Ca href=\"https:\u002F\u002Ffluentsupport.com\u002Ffluent-support-101\u002F\" rel=\"nofollow ugc\">Getting started in 5 minutes\u003C\u002Fa>\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F29NRuKkVSSI?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>Your Self-hosted Customer Support Desk in WordPress\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Ffluentsupport.com\" rel=\"nofollow ugc\">Fluent Support\u003C\u002Fa> is a complete feature-rich customer support ticketing solution. It’s deemed as one of the simplest and fastest support ticketing plugins on WordPress by users.\u003C\u002Fp>\n\u003Cp>Manage your customer queries from different channels like contact form, support ticketing form, email, or from remote websites.\u003C\u002Fp>\n\u003Cp>Along with managing tickets, you can assign multiple agents with appropriate permission levels. Get detailed reports about your customers, agents, and increase the productivity of your overall customer support desk.\u003C\u002Fp>\n\u003Cp>From the ticket view, you can see a 360° view of your customers, including their previous tickets, address, purchase history, membership levels, etc. Your agents can focus on the real problems when they have all the data about a customer right inside the ticket.\u003C\u002Fp>\n\u003Cp>Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, etc. There are no limitations as you own your system and data.\u003C\u002Fp>\n\u003Ch4>Support FEATURES Every Business Needs\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>All-in-One Customer Support Solution\u003C\u002Fstrong>\u003Cbr \u002F>\nWith Fluent Support, you can centralize your customer support to track and respond to them efficiently. You can also keep your customers’ additional data, notes and track their overall stats.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Multi-Channel Support Ticketing System: Bring customer support wherever your customers are with a Multi-Channel Support Ticketing System.\u003C\u002Fli>\n\u003Cli>Super fast and rich filter based support ticket management: Simplify support process with super fast and rich filter based ticket management.\u003C\u002Fli>\n\u003Cli>Track waiting times for your overall tickets: Respond to support tickets by tracking waiting time, so customers are satisfied from the get-go.\u003C\u002Fli>\n\u003Cli>Fluent Support scales with your business, be it more tickets, agents or customers. Pay a fixed price and avail all features without any hidden costs or paid add-ons. \u003Cstrong>We don’t believe in Add-ons.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Customer Support Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nYour customers can open a support ticket from your website or use your website’s contact form. Customers can view all their previous tickets when they log on to your site. For public users, they can respond to a ticket by using a unique signed secure link so you can serve both public users and logged-in users.\u003C\u002Fp>\n\u003Cp>We’ve made \u003Cstrong>design improvements\u003C\u002Fstrong> and a whole new customizable block so your ticket portal looks as you need it. Make your support portal truly your own with a fully customizable portal with block editing enabled.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Segmentation and Reporting\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ability to segment tickets by Product: Find tickets fast using effective segmentation such as sorting by Products.\u003C\u002Fli>\n\u003Cli>Ability to segment tickets by Inbox: Sort tickets for specific Business if you have multiple inboxes added to Fluent Support.\u003C\u002Fli>\n\u003Cli>Customers can set the priority: Let customers set the Priority for their queries to better understand what needs attention.\u003C\u002Fli>\n\u003Cli>Admin\u002FSupport Agent can set the priority of a ticket: Agents can set their own Priorities so no support ticket goes missing or slips through.\u003C\u002Fli>\n\u003Cli>Adding note for internal use for a ticket: Save additional context for the new agent or ticket with Internal notes.\u003C\u002Fli>\n\u003Cli>Get detailed reports of your support agents and customers: Measure customer support performance at a glance and with unparalleled granularity.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>AI-Powered Customer Support (PRO)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support integrates OpenAI to enhance your customer support. These usages save time, improve communication, and improve your team’s performance.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Generate AI-crafted responses for efficiency.\u003C\u002Fli>\n\u003Cli>Choose Responses from suggested drafts.\u003C\u002Fli>\n\u003Cli>Customize prompts and fine-tune replies to match your brand’s voice.\u003C\u002Fli>\n\u003Cli>Quickly summarize messages to understand queries faster.\u003C\u002Fli>\n\u003Cli>Analyze the message tone to respond appropriately.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎉 Out-of-the-box Productivity Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom Automated and Manual workflows\u003C\u002Fli>\n\u003Cli>Send a response to multiple support tickets at once. Very useful for similar queries.\u003C\u002Fli>\n\u003Cli>Close support tickets by filtering tickets that are older than 20 days (as an example).\u003C\u002Fli>\n\u003Cli>Agent Permissions: Control agents access to tickets, profiles and admin panel for complete control.\u003C\u002Fli>\n\u003Cli>Quickly edit a customer’s info from the ticket page or add a note for later usage.\u003C\u002Fli>\n\u003Cli>Get notified when multiple agents are engaging the same ticket.\u003C\u002Fli>\n\u003Cli>Saved replies allow you to reduce time spent with generic responses and frequent support ticket issues.\u003C\u002Fli>\n\u003Cli>Mention agents to specific tickets to get the right people involved.\u003C\u002Fli>\n\u003Cli>GitHub style Activity heatmap for the busiest support days for your team. Includes all support tickets submitted over a selected period of time.\u003C\u002Fli>\n\u003Cli>Manual Time Tracking for tracking time spent on tickets and premium support.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Built for Speed & Productivity\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is built to save time and make your customer support experience more pleasant. Built on top of VueJS & REST API as a Single Page Application, it’s one of the fastest customer ticketing systems available on WordPress.\u003C\u002Fp>\n\u003Cp>For each page transition, it does not load the full page. It only fetches the required data over AJAX and loads your UI instantly. It’s like magic (thanks to VueJS and REST API). We also made the UX super friendly, easy, and simple so your agents can get started within a couple of hours.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Fully Self-hosted and Open Source\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a complete GPL codebase and self-hosted system, Fluent Support is ready for any customization you may need. Explore the __ number of API end-points and hooks to build anything, including\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Custom dashboards\u003C\u002Fli>\n\u003Cli>Fully customizable ticket forms\u003C\u002Fli>\n\u003Cli>Host support portal on \u003Cstrong>headless\u003C\u002Fstrong> subdomain\u003C\u002Fli>\n\u003Cli>Setup custom self-managed email parser\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Fully GDPR Ready\u003C\u002Fstrong>\u003Cbr \u002F>\nFluent Support is a self-hosted WordPress plugin. You own your data, and no external SaaS connection is required to run your Support system with Fluent Support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Modern. Powerful. Super Fast\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Built with VueJS and REST API as a Single-page Application.\u003C\u002Fli>\n\u003Cli>Fast-loading, lean interface so anyone can use it without any learning curve.\u003C\u002Fli>\n\u003Cli>Super easy-to-follow ticketing dashboard with visuals for essential data points to show your overall support performance.\u003C\u002Fli>\n\u003Cli>Separate DB Tables, and it doesn’t affect your WordPress page speed.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Seamless Integrations & Features (Pro)\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Fluent Support features and integrations that will help your business –\u003C\u002Fp>\n\u003Ch4>Seamless e-commerce support with WooCommerce & EDD:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Let your customers open a support ticket against an order so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your customers select a store product for the query.\u003C\u002Fli>\n\u003Cli>View your customer’s orders and purchase history from a ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Membership Support with WordPress Membership Plugins\u003C\u002Fh4>\n\u003Cp>If you have a membership site with Restrict Content Pro \u002F Paid Membership Pro \u002F Wishlist Member then we got your covered.\u003Cbr \u002F>\nWhen you view your member’s ticket you can see all the details of membership information so it’s super easy for you to give support to your customer.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your members open a support ticket so you know exactly what they are talking about.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View your customer’s membership history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Make your Learning Management System more interactive\u003C\u002Fh4>\n\u003Cp>If you have a LMS site running on LearnDash \u002F LifterLMS \u002F TutorLMS, then Fluent Support is a perfect solution. With the core integration with your LMS system data, you can view all the details about your student when supporting your students.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Let your learners open a support ticket so you know exactly what they want to know.\u003C\u002Fli>\n\u003Cli>Let your members select a specific plan for the support ticket.\u003C\u002Fli>\n\u003Cli>View learning history from the ticket view.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Core BuddyPress\u002FBuddyBoss Support\u003C\u002Fh4>\n\u003Cp>With BuddyPress\u002FBuddyBoss integration, you can get a detailed overview about your community members from the same page of your support ticket overview.\u003C\u002Fp>\n\u003Cp>So you can \u003Cstrong>ALWAYS\u003C\u002Fstrong> respond with the right message!\u003C\u002Fp>\n\u003Ch4>Automate Smartly and Do More in Less Time\u003C\u002Fh4>\n\u003Cp>With the powerful Workflow (PRO) and Saved Replies feature (PRO) you can automatically send replies along with\u003Cbr \u002F>\n* Add internal notes\u003Cbr \u002F>\n* Set ticket priority\u003Cbr \u002F>\n* Assign appropriate support agents automatically\u003C\u002Fp>\n\u003Cp>With manual workflows, you can create a set of tasks and run those tasks on the selected filtered tickets. So you can automate multiple ticket actions with a single click.\u003C\u002Fp>\n\u003Ch4>Migrate From Other Support Plugins\u003C\u002Fh4>\n\u003Cp>If you are using any of the following Support plugins and want to migrate to this high performance and super fast support plugin then you can do that in a few minutes. We’ve built a super smooth migration module to make switching support desks a matter of a few minutes.\u003C\u002Fp>\n\u003Ch4> Migrate From Awesome Support – WordPress HelpDesk & Support Plugin\u003C\u002Fh4>\n\u003Cp>For Awesome Support   users the process is pretty simple. Just install Fluent Support, Configure with basic settings, create your agents and then follow the following steps\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the Awesome Support migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take few minutes depends on your support tickets size\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete Awesome Support Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support Dashboard.\u003C\u002Fli>\n\u003Cli>Resolve away!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Migrate From SupportCandy – Helpdesk & Support Ticket System\u003C\u002Fh4>\n\u003Cp>For Support Candy plugin users it’s also super easy to migrate to Fluent Support. Just install Fluent Support, configure with basic settings, create your agents and then follow the steps below,\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Go to Fluent Support -> Settings\u003C\u002Fli>\n\u003Cli>You can see the SupportCandy migration details\u003C\u002Fli>\n\u003Cli>Click on the migrate now button\u003C\u002Fli>\n\u003Cli>It will take up to a few minutes depending on your support ticket size and volume in SupportCandy.\u003C\u002Fli>\n\u003Cli>Once completed it will ask if you want to delete SupportCandy Tickets from your database.\u003C\u002Fli>\n\u003Cli>Confirm Delete or leave it as it is. If you leave it then all data in SupportCandy will remain as it is.\u003C\u002Fli>\n\u003Cli>Now you have all the data right inside your Fluent Support plugin.\u003C\u002Fli>\n\u003Cli>Migration done from “SupportCandy – Helpdesk & Support Ticket System” to Fluent Support!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reviews by WordPress Experts\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FP0S5RKkSOhc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=980&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FMrgbYAY9E9s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FtTyvYHK8hcA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FHxiJ6zLpbw8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FqncHY5GsVIU?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Other Plugins By The Same Team\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-crm\u002F\" rel=\"ugc\">FluentCRM – Email Newsletter, Automation, Email Marketing, Email Campaigns, and CRM Solution\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentform\u002F\" rel=\"ugc\">Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-tables\u002F\" rel=\"ugc\">Ninja Tables – Easiest Data Table Builder\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fninja-charts\u002F\" rel=\"ugc\">Ninja Charts – WordPress Charts and Graphs Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwp-payment-form\u002F\" rel=\"ugc\">Simple Payment Donations & Subscriptions Plugin by Paymattic – Best Payments Plugin for WP\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluentforms-pdf\u002F\" rel=\"ugc\">PDF Generator For Fluent Forms – The Contact Form Plugin\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Ffluent-smtp\u002F\" rel=\"ugc\">FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Contribute\u003C\u002Fh3>\n\u003Cp>Fluent Support is an open source project. You can view the full sources (unminified JS) and  contribute to the project on GitHub: https:\u002F\u002Fgithub.com\u002FWPManageNinja\u002Ffluent-support\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to several external services for various functionalities.\u003C\u002Fp>\n\u003Ch4>Spam Protection Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Google reCAPTCHA\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Google’s reCAPTCHA service to protect support forms and login pages from spam and abuse. It analyzes user interaction patterns and form data to verify authenticity.\u003Cbr \u002F>\nIt sends form submission data, interaction behavior, and IP address when reCAPTCHA is enabled.\u003Cbr \u002F>\nThis service is provided by Google: \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fterms\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fpolicies.google.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Migration Services\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Zendesk API (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Zendesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments from Zendesk servers.\u003Cbr \u002F>\nData exchanged includes Zendesk API credentials, ticket data, user details, and attachments.\u003Cbr \u002F>\nThis service is provided by Zendesk: \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fcustomers-partners\u002Fterms-of-use\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fcompany\u002Fagreements-and-terms\u002Fprivacy-notice\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Help Scout API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Help Scout’s API when the migration feature is used to import conversations. It sends API credentials and retrieves customer information, ticket conversations, and attachments.\u003Cbr \u002F>\nData exchanged includes Help Scout API access token, conversation data, customer details, and attachments.\u003Cbr \u002F>\nThis service is provided by Help Scout: \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fterms-of-service\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.helpscout.com\u002Fcompany\u002Flegal\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Freshdesk API\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to Freshdesk’s API when the migration feature is used to import tickets. It sends API credentials and retrieves ticket data, customer information, and attachments.\u003Cbr \u002F>\nData exchanged includes Freshdesk API credentials, ticket data, customer details, and conversation history.\u003Cbr \u002F>\nThis service is provided by Freshdesk: \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Service\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.freshworks.com\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>JSHelpdesk Integration (Migration Feature)\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin connects to your local JSHelpdesk installation when the migration feature is used. It accesses local files and data to import tickets and attachments into this plugin.\u003Cbr \u002F>\nData accessed includes local server files, ticket data, and customer information — all processed within your own server environment.\u003Cbr \u002F>\nNo external service connection is made for this integration.\u003C\u002Fp>\n\u003Ch4>Local Migration Tools\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Awesome Support and SupportCandy\u003C\u002Fstrong>\u003Cbr \u002F>\nThis plugin includes migration tools for Awesome Support and SupportCandy plugins.\u003Cbr \u002F>\nThese tools access ticket and customer data directly from your WordPress database and perform all operations locally.\u003Cbr \u002F>\nNo external connections are established, and all processing occurs within your own server.\u003C\u002Fp>\n","Feature Rich and Super Fast Support and Customer Ticketing System for WordPress.",262527,90,63,"2026-04-10T12:07:00.000Z","5.6","7.4",[99,100,101,102,103],"customer-support-plugin","helpdesk","support-plugin","support-ticket","wordpress-support-ticket","https:\u002F\u002Ffluentsupport.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffluent-support.2.1.1.zip",89,7,"2026-01-05 00:00:00",{"slug":110,"name":111,"version":112,"author":113,"author_profile":114,"description":115,"short_description":116,"active_installs":71,"downloaded":117,"rating":118,"num_ratings":119,"last_updated":120,"tested_up_to":16,"requires_at_least":96,"requires_php":97,"tags":121,"homepage":126,"download_link":127,"security_score":128,"vuln_count":129,"unpatched_count":11,"last_vuln_date":130,"fetched_at":62},"supportcandy","SupportCandy – Helpdesk & Customer Support Ticket System","3.4.6","PSM Plugins","https:\u002F\u002Fprofiles.wordpress.org\u002Fpsmplugins\u002F","\u003Cp>\u003Cem>THE SIMPLE, SECURE AND FEATURE-RICH SUPPORT TICKETING SYSTEM PLUGIN FOR YOUR WORDPRESS SITE.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>SupportCandy adds to your WordPress site the features of a complete help desk and customer support ticket system. It is one of the oldest helpdesk & customer support ticketing plugin available for WordPress.\u003C\u002Fp>\n\u003Cp>We stand as a remarkably versatile and feature-packed help desk and ticket management plugin. Elevate your customer support game by effortlessly handling and resolving customer queries directly from the comfort of your WordPress dashboard.\u003C\u002Fp>\n\u003Cp>SupportCandy Helpdesk is the ultimate solution for all your helpdesk and support ticketing needs within WordPress, featuring features comparable to those offered by top-tier SaaS solutions such as Zendesk, Help Scout, or Freshdesk.\u003C\u002Fp>\n\u003Cdiv class=\"embed-vimeo\" style=\"text-align: center;\">\u003Ciframe loading=\"lazy\" src=\"https:\u002F\u002Fplayer.vimeo.com\u002Fvideo\u002F858235638\" width=\"750\" height=\"422\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen>\u003C\u002Fiframe>\u003C\u002Fdiv>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdocs-category\u002Fgetting-started\u002F\" rel=\"nofollow ugc\">Follow this\u003C\u002Fa> getting started guide and be ready to support your customers like never before within a few minutes!\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002F\" rel=\"nofollow ugc\">Click here\u003C\u002Fa> to visit our official website.\u003C\u002Fp>\n\u003Cp>\u003Cem>YOUR WORDPRESS-BASED SELF-HOSTED CUSTOMER SUPPORT SOLUTION BACKED BY UNPARALLEL TECHNICAL SUPPORT\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>While we prioritize technical support for our paid users, we are committed to assisting each and every customer promptly. Our dedication ensures that all users receive the assistance they need as quickly as possible. Moreover, we offer best-in-class customer support and maximum features in our free version, setting us apart from others in the industry.\u003C\u002Fp>\n\u003Cp>In addition to ticket management, you can assign multiple specific permission levels to agents and customers. Gain access to detailed reports concerning your customers, agents, and the overall productivity of your customer support desk. By navigating through the ticket view, you can gain a comprehensive 360-degree perspective of your customers, including their past tickets, purchase history, membership levels, and more. Armed with this wealth of customer data alongside their queries, you can accomplish much more.\u003C\u002Fp>\n\u003Cp>SupportCandy is a self-hosted support ticket plugin offers limitless tickets, support agents, users, tags, and more. There are no constraints, as you maintain ownership of your system and data.\u003C\u002Fp>\n\u003Ch4>Key features :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Unlimited number of tickets\u003C\u002Fli>\n\u003Cli>Unlimited number of agents and agent roles\u003C\u002Fli>\n\u003Cli>Unlimited number of customers\u003C\u002Fli>\n\u003Cli>Unlimited tags, categories, and custom statuses\u003C\u002Fli>\n\u003Cli>Dashboard for agents\u003C\u002Fli>\n\u003Cli>Activity logs for administrators\u003C\u002Fli>\n\u003Cli>Advanced custom filter and search functionality\u003C\u002Fli>\n\u003Cli>Saved filters for customers and agents\u003C\u002Fli>\n\u003Cli>Shortcodes for Agent Portal\u002FCustomer Portal\u003C\u002Fli>\n\u003Cli>Private notes for internal communication of agents\u003C\u002Fli>\n\u003Cli>Agents can create a ticket on the customer’s behalf\u003C\u002Fli>\n\u003Cli>Agent Collision to avoid repetitive messages and confusion\u003C\u002Fli>\n\u003Cli>16+ Custom field types\u003C\u002Fli>\n\u003Cli>User Registration\u003C\u002Fli>\n\u003Cli>Ticket fields for additional information about ticket\u003C\u002Fli>\n\u003Cli>Agent-only fields to keep internal data of the ticket\u003C\u002Fli>\n\u003Cli>Customer fields to store information about the customer across the tickets\u003C\u002Fli>\n\u003Cli>Guest tickets (disabled by default)\u003C\u002Fli>\n\u003Cli>Guest can also see their ticket list using OTP Login (One Time Password)\u003C\u002Fli>\n\u003Cli>Rich-text editor (customizable)\u003C\u002Fli>\n\u003Cli>Email notifications\u003C\u002Fli>\n\u003Cli>Working hours, exceptions, and holidays for support agent\u003C\u002Fli>\n\u003Cli>Google reCaptcha integration\u003C\u002Fli>\n\u003Cli>GDPR Compatibility with data retention and deletion feature\u003C\u002Fli>\n\u003Cli>Terms & Conditions checkbox in the ticket form\u003C\u002Fli>\n\u003Cli>Macros or placeholders for ticket fields\u003C\u002Fli>\n\u003Cli>Unlimited File Attachment to ticket and reply. Manage allowed file types.\u003C\u002Fli>\n\u003Cli>Rest APIs Support\u003C\u002Fli>\n\u003Cli>Customizable Appearance to match up with your theme\u003C\u002Fli>\n\u003Cli>Auto delete closed tickets\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Add-Ons :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Femail-piping\u002F\" rel=\"nofollow ugc\">Email Piping\u003C\u002Fa> – The Email Piping extension in SupportCandy revolutionizes WordPress customer support by enabling users to create and respond to tickets directly from their email inboxes. This streamlines communication, eliminating the need for repeated website visits. With three piping methods, including Basic IMAP, Gmail and Microsoft Exchange.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fwoocommerce-integration\u002F\" rel=\"nofollow ugc\">WooCommerce Integration\u003C\u002Fa> – The WooCommerce integration transforms customer support by seamlessly linking WooCommerce functionalities with the WordPress helpdesk plugin. Customers can effortlessly select orders and products within the ticket form, enhancing the assistance-seeking process. Agents gain a comprehensive view of customer order details, including order history and total spent, directly within the ticket. Add a support tab on the My Account page and a help button for orders.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fcanned-reply\u002F\" rel=\"nofollow ugc\">Canned Reply\u003C\u002Fa> – The Canned Reply extension streamlines customer support in the WordPress helpdesk plugin by enabling agents to save and quickly access frequently used responses. Agents can effortlessly store and organize multiple replies, utilizing macros for added versatility. With a simple click, agents can retrieve canned responses, eliminating the need to remember information each time and significantly saving time. The extension also allows administrators to create public canned responses for universal accessibility.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fassign-agent-rules\u002F\" rel=\"nofollow ugc\">Assign Agent Rules\u003C\u002Fa> – Assign Agent Rules extension simplifies agent assignment in the WordPress helpdesk plugin by automating the process based on predefined rules. Administrators set conditions and agents\u002Fagent groups for automatic assignment, eliminating the need for tedious manual assignments. When customers create tickets, the system matches conditions and assigns agents accordingly.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fsla\u002F\" rel=\"nofollow ugc\">SLA (Service Lavel Agreement)\u003C\u002Fa> – The SLA extension in SupportCandy’s helpdesk plugin ensures timely responses and resolutions for various ticket types within the WordPress ticketing system. It automates SLA calculations using pre-set policies, allowing administrators to effortlessly uphold commitments. Calculate the due date based on rules for tickets to match. The remaining time is shown in the ticket list if added SLA field to the ticket list and individual ticket.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fsatisfaction-survey\u002F\" rel=\"nofollow ugc\">Satisfaction Survey\u003C\u002Fa> – Satisfaction Survey extension for the WordPress helpdesk plugin streamlines customer feedback collection and user ratings for each closed ticket. Administrators can set up survey emails with customizable rating options. Customers receive these surveys after a specified number of days from closing the ticket, providing valuable insights.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fautomatic-close-tickets\u002F\" rel=\"nofollow ugc\">Automatic Close Tickets\u003C\u002Fa> – Automatic Close Tickets extension automates the closure of inactive tickets in the WordPress ticketing system after a set period. Administrators can customize the closure criteria, including the number of days of inactivity and specific ticket statuses. The extension also facilitates customer engagement by sending warning emails before automatically closing tickets, ensuring a streamlined and organized workflow. This feature is valuable for efficiently managing and closing abandoned tickets while enhancing overall customer interaction within the helpdesk system.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fusergroups\u002F\" rel=\"nofollow ugc\">Usergroup\u003C\u002Fa> – Allow a group of users to access each other’s tickets.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fagentgroups\u002F\" rel=\"nofollow ugc\">Agentgoup\u003C\u002Fa> – Agentgroups extension streamlines ticket management by allowing the creation of agent groups or teams within the WordPress helpdesk plugin. Supervisors oversee ticket assignments within these groups, ensuring an efficient workflow. Tickets can be assigned to agentgroups, and supervisors manage assignments to group members.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fschedule-tickets\u002F\" rel=\"nofollow ugc\">Schedule Tickets\u003C\u002Fa> – Schedule Tickets allow administrators to effortlessly schedule recurring tickets for routine tasks. The system then automatically generates these tickets at the defined times, providing a streamlined approach to essential and repetitive processes. With versatile recurrence periods, customizable scheduling options, and the ability to set start and end dates, SupportCandy ensures comprehensive support for diverse ticketing needs.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fknowledgebase-integrations-2\u002F\" rel=\"nofollow ugc\">Knowledgebase Integrations\u003C\u002Fa> – Knowledgebase Integrations extend the capabilities of the WordPress helpdesk plugin, offering seamless integration with popular knowledge base tools. This powerful add-on enhances customer support by enabling agents to access and incorporate knowledge base content directly into their responses. By integrating with well-known plugins such as BetterDocs, Knowledgebase by UnboundStudio, and others, SupportCandy ensures a unified and efficient support system that empowers agents to leverage comprehensive documentation for swift issue resolution.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Ffaq-integrations\u002F\" rel=\"nofollow ugc\">FAQ Integrations\u003C\u002Fa> – SupportCandy integrates with popular FAQ plugins like Ultimate FAQ and Arconix FAQ, enhancing its helpdesk capabilities for efficient customer support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fexport-tickets\u002F\" rel=\"nofollow ugc\">Export Tickets\u003C\u002Fa> – Export tickets to CSV format so you can use it for various purposes such as generating reports.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Freports\u002F\" rel=\"nofollow ugc\">Reports\u003C\u002Fa> – Reports extension is an essential tool for WordPress helpdesk, offering auto-generated reports for Ticket Statistics, Response Delays, Ticket Closing Delays, and more. These reports provide a quick and detailed overview of your customer support, helping you measure and enhance efficiency over different timeframes. With customizable filters, you can focus on specific aspects, such as satisfaction survey ratings and custom fields. This extension ensures that you can make informed decisions, optimize support processes, and monitor business performance effectively.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Ftimer\u002F\" rel=\"nofollow ugc\">Timer\u003C\u002Fa> – Timer extension simplifies time tracking in the ticketing system. Agents can log time effortlessly, enhancing task efficiency. With customizable features, including auto-start for new tickets, the extension provides transparency for customers through a dedicated widget. Streamlining time tracking, SupportCandy’s Timer ensures a seamless support experience.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fprint-ticket\u002F\" rel=\"nofollow ugc\">Print Ticket\u003C\u002Fa> – Print Ticket extension adds a print feature to individual tickets, allowing users to generate PDFs for a tangible record. Customize print pages with header, footer, and body templates, and enable\u002Fdisable functionality as needed.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fedd-integration\u002F\" rel=\"nofollow ugc\">EDD Integration\u003C\u002Fa> – Easy Digital Downloads (EDD) integration with SupportCandy enhances the ticketing system, allowing customers to select orders and products directly within the ticket form. Agents can seamlessly view customer orders within the ticket, providing a comprehensive support experience. With added custom fields for EDD Product and EDD Order, this integration streamlines the process, empowering agents to access and manage order details efficiently.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fgravity-forms-2\u002F\" rel=\"nofollow ugc\">Gravity Forms Integration\u003C\u002Fa> – Integrate Gravity Forms with SupportCandy to create multiple ticket forms effortlessly, providing versatile options beyond the default setup. Customize forms as needed, allowing customers to submit tickets seamlessly, while automated mappings ensure a smooth transition of field values into SupportCandy. This integration enhances the flexibility and functionality of your customer support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fprivate-credentials\u002F\" rel=\"nofollow ugc\">Private Credentials\u003C\u002Fa> – The Private Credentials extension in SupportCandy allows customers to securely share sensitive information within tickets, enhancing privacy. Encrypted storage ensures secure handling, with agents having controlled permissions for viewing, modifying, or automatically deleting credentials after ticket closure.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Fslack-integration\u002F\" rel=\"nofollow ugc\">Slack Integration\u003C\u002Fa> – Get instant notifications to your Slack Channel and respond directly from Slack thread reply.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Fworkflows\u002F\" rel=\"nofollow ugc\">Workflows\u003C\u002Fa> – Workflows extension revolutionizes ticket management within the WordPress helpdesk plugin, offering a powerful automation solution. By leveraging triggers, conditions, and actions, users can automate critical aspects like ticket assignments and status updates. Whether through Automatic or Manual Workflow, SupportCandy provides a customizable solution to streamline support processes, enhancing efficiency and customer satisfaction. This extension unlocks unparalleled efficiency and productivity, transforming the way support workflows are managed.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Fproductivity-suite\u002F\" rel=\"nofollow ugc\">Productivity Suite\u003C\u002Fa> – Enhance your support team’s efficiency with the SupportCandy Productivity Suite, a powerful add-on designed to streamline ticket management and boost productivity.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Flms-integration\u002F\" rel=\"nofollow ugc\">LMS Integrations\u003C\u002Fa> – Effortlessly integrate popular LMS (Learning Management System) plugins into SupportCandy with the LMS Integration add-on. This integration enhances the support process by allowing customers to specify a particular course or their course when creating a ticket. Agents can seamlessly access customer course details directly within the ticket, providing a more streamlined and efficient support experience. The supported LMS plugins include LifterLMS, Tutor LMS, and LearnPress LMS.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Femail-marketing-tools-integration\u002F\" rel=\"nofollow ugc\">Email Marketing Tools Integration\u003C\u002Fa> – Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp,GetResponse and Brevo. Subscribe users during registration or ticket creation, and personalize interactions with subscriber tags.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fsupportcandy.net\u002Fdownloads\u002Fwebhooks\u002F\" rel=\"nofollow ugc\">Webhooks\u003C\u002Fa> – Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>AI Assistant (Pro) :\u003C\u002Fh4>\n\u003Cp>Enhance your support workflow with our powerful AI Assistant feature, designed to improve agent efficiency and response quality.\u003C\u002Fp>\n\u003Cp>Key capabilities include:\u003Cbr \u002F>\n* Ticket Summary – Instantly generate a concise summary of long or complex tickets, helping agents quickly understand the issue without reading the entire conversation.\u003Cbr \u002F>\n* Polish Agent Replies – Draft quickly and let the Polish (AI) button refine your grammar, tone, and clarity. The AI automatically analyzes the entire ticket thread for context, ensuring every response is pinpoint accurate. You can continue to provide follow-up prompts to tweak the suggestion until you’re satisfied, then simply click \u003Cstrong>Replace\u003C\u002Fstrong> or \u003Cstrong>Append\u003C\u002Fstrong> to the editor.\u003Cbr \u002F>\n* Custom AI Prompts – Administrators can define custom prompt instructions from the settings panel. The AI will follow these instructions while polishing replies, allowing you to align responses with your brand voice and support guidelines.\u003C\u002Fp>\n\u003Ch4>Examples areas of use :\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Helpdesk\u003C\u002Fli>\n\u003Cli>Technical Support\u003C\u002Fli>\n\u003Cli>Trouble Ticket\u003C\u002Fli>\n\u003Cli>Customer Relations\u003C\u002Fli>\n\u003Cli>Software Release Lifecycle Management\u003C\u002Fli>\n\u003Cli>Service Request Management\u003C\u002Fli>\n\u003Cli>Company, Hotel or Real Estate Service-Desk\u003C\u002Fli>\n\u003Cli>To-Do List Management\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Our Other Plugins\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fpsmplugins.com\u002Fmulti-currency-for-woocommerce\u002F\" rel=\"nofollow ugc\">PSM Multi Currency Switcher & Currency Converter for WooCommerce\u003C\u002Fa> – Offer your customers a seamless multi-currency shopping experience. This plugin automatically updates exchange rates, detects your customer’s currency by their location, and provides robust switching options so you can sell around the world with ease.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fpsm-request-a-quote\u002F\" rel=\"ugc\">PSM Request a Quote for WooCommerce\u003C\u002Fa> – Allow customers to request a quote for WooCommerce products with ease.\u003C\u002Fli>\n\u003C\u002Ful>\n","Enhance your WordPress site with our helpdesk and support ticket system. Manage customer support, tickets, and email tickets efficiently.",495992,98,287,"2026-03-24T07:45:00.000Z",[122,100,123,124,125],"customer-support","support","ticket","ticketing-system","https:\u002F\u002Fsupportcandy.net\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupportcandy.3.4.6.zip",76,17,"2026-01-30 00:00:00",{"slug":132,"name":133,"version":134,"author":135,"author_profile":136,"description":137,"short_description":138,"active_installs":71,"downloaded":139,"rating":140,"num_ratings":141,"last_updated":142,"tested_up_to":143,"requires_at_least":144,"requires_php":75,"tags":145,"homepage":150,"download_link":151,"security_score":152,"vuln_count":11,"unpatched_count":11,"last_vuln_date":25,"fetched_at":62},"wp-help","WP Help","1.7.5","Mark Jaquith","https:\u002F\u002Fprofiles.wordpress.org\u002Fmarkjaquith\u002F","\u003Cp>Site operators can create detailed, hierarchical documentation for the site’s authors, editors, and contributors, viewable in the WordPress admin. Powered by Custom Post Types, you get all the power of WordPress to create, edit, and arrange your documentation. Perfect for customized client sites. Never send another “here’s how to use your site” e-mail again!\u003C\u002Fp>\n\u003Cp>\u003Cstrong>NEW\u003C\u002Fstrong>: You can now pull in help documents from another WP Help install, and they will be automatically updated when the source documents change (even additions and deletions!). Perfect for WordPress multisite installs, or consultants with a large number of client installs.\u003C\u002Fp>\n","Site operators can create detailed, hierarchical documentation for the site's authors, editors, and contributors, viewable in the WordPress admin …",289348,96,54,"2024-04-20T18:45:00.000Z","6.5.8","4.9",[146,147,148,149,20],"client-sites","clients","docs","documentation","http:\u002F\u002Ftxfx.net\u002Fwordpress-plugins\u002Fwp-help\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-help.1.7.5.zip",85,{"attackSurface":154,"codeSignals":278,"taintFlows":297,"riskAssessment":334,"analyzedAt":341},{"hooks":155,"ajaxHandlers":201,"restRoutes":271,"shortcodes":272,"cronEvents":276,"entryPointCount":277,"unprotectedCount":11},[156,162,166,169,173,178,182,185,188,191,194,196],{"type":157,"name":158,"callback":159,"priority":13,"file":160,"line":161},"action","admin_bar_menu","add_git_trigger_to_admin_bar","includes\\Admin\\AdminBar.php",36,{"type":157,"name":163,"callback":164,"file":160,"line":165},"admin_footer","inject_drawer_root",39,{"type":157,"name":167,"callback":164,"file":160,"line":168},"wp_footer",40,{"type":157,"name":170,"callback":170,"file":171,"line":172},"admin_menu","includes\\Admin\\Menu.php",21,{"type":157,"name":174,"callback":175,"file":176,"line":177},"rest_api_init","register_api","includes\\API.php",19,{"type":157,"name":179,"callback":180,"file":181,"line":172},"wp_enqueue_scripts","register_assets","includes\\Assets.php",{"type":157,"name":183,"callback":180,"file":181,"line":184},"admin_enqueue_scripts",22,{"type":157,"name":183,"callback":186,"file":181,"line":187},"register_dashboard_assets",24,{"type":157,"name":179,"callback":189,"file":181,"line":190},"enqueue_admin_bar_assets",26,{"type":157,"name":183,"callback":192,"file":181,"line":193},"register_drawer_assets",28,{"type":157,"name":179,"callback":192,"file":181,"line":195},29,{"type":157,"name":197,"callback":198,"file":199,"line":200},"plugins_loaded","init_plugin","qa-assistant.php",70,[202,209,213,217,220,224,228,232,236,240,244,248,252,256,260,264,268],{"action":203,"nopriv":204,"callback":205,"hasNonce":206,"hasCapCheck":204,"file":207,"line":208},"qa_assistant_switch_branch",false,"switch_branch",true,"includes\\Ajax.php",32,{"action":210,"nopriv":204,"callback":211,"hasNonce":206,"hasCapCheck":204,"file":207,"line":212},"qa_assistant_get_repo_status","get_repository_status",35,{"action":214,"nopriv":204,"callback":215,"hasNonce":206,"hasCapCheck":204,"file":207,"line":216},"qa_assistant_pull_branch","pull_branch",38,{"action":218,"nopriv":204,"callback":219,"hasNonce":206,"hasCapCheck":204,"file":207,"line":165},"qa_assistant_check_pull_status","check_pull_status",{"action":221,"nopriv":204,"callback":222,"hasNonce":206,"hasCapCheck":204,"file":207,"line":223},"qa_assistant_refresh_branches","refresh_branches",42,{"action":225,"nopriv":204,"callback":226,"hasNonce":206,"hasCapCheck":204,"file":207,"line":227},"qa_assistant_stash_changes","stash_changes",45,{"action":229,"nopriv":204,"callback":230,"hasNonce":206,"hasCapCheck":204,"file":207,"line":231},"qa_assistant_commit_changes","commit_changes",46,{"action":233,"nopriv":204,"callback":234,"hasNonce":206,"hasCapCheck":204,"file":207,"line":235},"qa_assistant_get_branch_data","get_branch_data",49,{"action":237,"nopriv":204,"callback":238,"hasNonce":206,"hasCapCheck":206,"file":207,"line":239},"qa_assistant_clone_repo","clone_repository",52,{"action":241,"nopriv":204,"callback":242,"hasNonce":206,"hasCapCheck":204,"file":207,"line":243},"qa_assistant_toggle_monitor","toggle_monitor_plugin",55,{"action":245,"nopriv":204,"callback":246,"hasNonce":204,"hasCapCheck":206,"file":207,"line":247},"qa_assistant_get_plugins","get_git_plugins",58,{"action":249,"nopriv":204,"callback":250,"hasNonce":206,"hasCapCheck":204,"file":207,"line":251},"qa_assistant_save_display_settings","save_display_settings",61,{"action":253,"nopriv":204,"callback":254,"hasNonce":206,"hasCapCheck":206,"file":207,"line":255},"qa_assistant_get_repositories","get_repositories",64,{"action":257,"nopriv":204,"callback":258,"hasNonce":206,"hasCapCheck":206,"file":207,"line":259},"qa_assistant_get_branches","get_branches_for_repo",65,{"action":261,"nopriv":204,"callback":262,"hasNonce":206,"hasCapCheck":206,"file":207,"line":263},"qa_assistant_get_system_status","get_system_status",68,{"action":265,"nopriv":204,"callback":266,"hasNonce":206,"hasCapCheck":206,"file":207,"line":267},"qa_assistant_get_activity_logs","get_activity_logs",69,{"action":269,"nopriv":204,"callback":270,"hasNonce":206,"hasCapCheck":206,"file":207,"line":200},"qa_assistant_clear_activity_logs","clear_activity_logs",[],[273],{"tag":4,"callback":274,"file":275,"line":177},"render_shortcode","includes\\Frontend\\Shortcode.php",[],18,{"dangerousFunctions":279,"sqlUsage":287,"outputEscaping":289,"fileOperations":31,"externalRequests":11,"nonceChecks":277,"capabilityChecks":292,"bundledLibraries":293},[280,284],{"fn":281,"file":207,"line":282,"context":283},"exec",896,"exec('git --version 2>&1', $git_output);",{"fn":281,"file":207,"line":285,"context":286},901,"exec('which git 2>&1', $git_path_output);",{"prepared":11,"raw":11,"locations":288},[],{"escaped":290,"rawEcho":11,"locations":291},51,[],10,[294],{"name":295,"version":25,"knownCves":296},"Select2",[],[298,322],{"entryPoint":299,"graph":300,"unsanitizedCount":31,"severity":321},"get_branches_for_repo (includes\\Ajax.php:762)",{"nodes":301,"edges":318},[302,307,311],{"id":303,"type":304,"label":305,"file":207,"line":306},"n0","source","$_POST",785,{"id":308,"type":309,"label":310,"file":207,"line":306},"n1","transform","→ getCurrentBranch()",{"id":312,"type":313,"label":314,"file":315,"line":316,"wp_function":317},"n2","sink","file_get_contents() [SSRF\u002FLFI]","includes\\GitManager.php",57,"file_get_contents",[319,320],{"from":303,"to":308,"sanitized":204},{"from":308,"to":312,"sanitized":204},"medium",{"entryPoint":323,"graph":324,"unsanitizedCount":14,"severity":321},"\u003CAjax> (includes\\Ajax.php:0)",{"nodes":325,"edges":331},[326,329,330],{"id":303,"type":304,"label":327,"file":207,"line":328},"$_POST (x2)",718,{"id":308,"type":309,"label":310,"file":207,"line":328},{"id":312,"type":313,"label":314,"file":315,"line":316,"wp_function":317},[332,333],{"from":303,"to":308,"sanitized":204},{"from":308,"to":312,"sanitized":204},{"summary":335,"deductions":336},"The qa-assistant plugin, version 2.0.3, exhibits a strong security posture in several key areas.  It demonstrates an excellent practice of utilizing prepared statements for all SQL queries and ensures all output is properly escaped.  Furthermore, the plugin correctly implements nonce and capability checks for all its AJAX handlers and has no known historical vulnerabilities, suggesting a mature and well-maintained codebase.  The absence of external HTTP requests also reduces the potential for supply chain attacks.\n\nHowever, the static analysis reveals two significant concerns. The presence of two instances of the `exec` function is a critical red flag, as it can be used to execute arbitrary operating system commands if not handled with extreme care and strict input validation.  Additionally, the taint analysis indicates two flows with unsanitized paths. While the severity is not rated high or critical, unsanitized paths can still lead to vulnerabilities if user-supplied data is not properly validated before being used in sensitive operations, especially when combined with the presence of `exec`.\n\nIn conclusion, while the plugin boasts strong defenses against common web vulnerabilities like SQL injection and XSS, the use of `exec` and unsanitized input flows represent potential avenues for more severe exploits.  These specific issues outweigh the positive aspects and require immediate attention.",[337,339],{"reason":338,"points":60},"Presence of dangerous function 'exec'",{"reason":340,"points":292},"Flows with unsanitized paths","2026-03-17T06:14:10.582Z",{"wat":343,"direct":364},{"assetPaths":344,"generatorPatterns":353,"scriptPaths":354,"versionParams":355},[345,346,347,348,349,350,351,352],"\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fcss\u002Fqa-assistant.css","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fcss\u002Fbootstrap.min.css","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fcss\u002Fselect2.min.css","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fjs\u002Fqa-assistant.js","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fjs\u002Fbootstrap.min.js","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fjs\u002Fpopper.min.js","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fjs\u002Fjquery-3.5.1.slim.min.js","\u002Fwp-content\u002Fplugins\u002Fqa-assistant\u002Fassets\u002Fjs\u002Fselect2.min.js",[],[348,349,350,351,352],[356,357,358,359,360,361,362,363],"qa-assistant\u002Fassets\u002Fcss\u002Fqa-assistant.css?ver=","qa-assistant\u002Fassets\u002Fcss\u002Fbootstrap.min.css?ver=","qa-assistant\u002Fassets\u002Fcss\u002Fselect2.min.css?ver=","qa-assistant\u002Fassets\u002Fjs\u002Fqa-assistant.js?ver=","qa-assistant\u002Fassets\u002Fjs\u002Fbootstrap.min.js?ver=","qa-assistant\u002Fassets\u002Fjs\u002Fpopper.min.js?ver=","qa-assistant\u002Fassets\u002Fjs\u002Fjquery-3.5.1.slim.min.js?ver=","qa-assistant\u002Fassets\u002Fjs\u002Fselect2.min.js?ver=",{"cssClasses":365,"htmlComments":369,"htmlAttributes":371,"restEndpoints":373,"jsGlobals":377,"shortcodeOutput":379},[366,367,368],"qa-assistant-settings-page","qa-assistant-plugin-list","qa-assistant-plugin-item",[370],"\u003C!-- Test uncommitted change for git pull modal -->",[372],"data-plugin-basename",[374,375,376],"\u002Fwp-json\u002Fqa-assistant\u002Fv1\u002Fsettings","\u002Fwp-json\u002Fqa-assistant\u002Fv1\u002Fplugins","\u002Fwp-json\u002Fqa-assistant\u002Fv1\u002Fgit\u002Fbranch",[378],"qa_assistant_ajax_object",[],{"error":206,"url":381,"statusCode":382,"statusMessage":383,"message":383},"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Fqa-assistant\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":385,"versions":386},5,[387,392,399,406,413],{"version":6,"download_url":24,"svn_tag_url":388,"released_at":25,"has_diff":204,"diff_files_changed":389,"diff_lines":25,"trac_diff_url":390,"vulnerabilities":391,"is_current":206},"https:\u002F\u002Fplugins.svn.wordpress.org\u002Fqa-assistant\u002Ftags\u002F2.0.3\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fqa-assistant%2Ftags%2F2.0.2&new_path=%2Fqa-assistant%2Ftags%2F2.0.3",[],{"version":393,"download_url":394,"svn_tag_url":395,"released_at":25,"has_diff":204,"diff_files_changed":396,"diff_lines":25,"trac_diff_url":397,"vulnerabilities":398,"is_current":204},"2.0.2","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fqa-assistant.2.0.2.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fqa-assistant\u002Ftags\u002F2.0.2\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fqa-assistant%2Ftags%2F2.0.1&new_path=%2Fqa-assistant%2Ftags%2F2.0.2",[],{"version":400,"download_url":401,"svn_tag_url":402,"released_at":25,"has_diff":204,"diff_files_changed":403,"diff_lines":25,"trac_diff_url":404,"vulnerabilities":405,"is_current":204},"2.0.1","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fqa-assistant.2.0.1.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fqa-assistant\u002Ftags\u002F2.0.1\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fqa-assistant%2Ftags%2F2.0.0&new_path=%2Fqa-assistant%2Ftags%2F2.0.1",[],{"version":407,"download_url":408,"svn_tag_url":409,"released_at":25,"has_diff":204,"diff_files_changed":410,"diff_lines":25,"trac_diff_url":411,"vulnerabilities":412,"is_current":204},"2.0.0","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fqa-assistant.2.0.0.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fqa-assistant\u002Ftags\u002F2.0.0\u002F",[],"https:\u002F\u002Fplugins.trac.wordpress.org\u002Fchangeset?old_path=%2Fqa-assistant%2Ftags%2F1.0.3&new_path=%2Fqa-assistant%2Ftags%2F2.0.0",[],{"version":414,"download_url":415,"svn_tag_url":416,"released_at":25,"has_diff":204,"diff_files_changed":417,"diff_lines":25,"trac_diff_url":25,"vulnerabilities":418,"is_current":204},"1.0.3","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fqa-assistant.1.0.3.zip","https:\u002F\u002Fplugins.svn.wordpress.org\u002Fqa-assistant\u002Ftags\u002F1.0.3\u002F",[],[]]