[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$facWDM26S73TZdOzqJtAUZSG81XAVTZarZqShbagB5ms":3},{"slug":4,"name":5,"version":6,"author":4,"author_profile":7,"description":8,"short_description":9,"active_installs":10,"downloaded":11,"rating":12,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":17,"tags":18,"homepage":24,"download_link":25,"security_score":26,"vuln_count":27,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30,"vulnerabilities":31,"developer":74,"crawl_stats":37,"alternatives":79,"analysis":186,"fingerprints":256},"pure-chat","Pure Chat – Live Chat & More!","2.41","https:\u002F\u002Fprofiles.wordpress.org\u002Fpure-chat\u002F","\u003Cp>Pure Chat is a Live Chat plugin for WordPress. It offers unlimited chats. All chat widget customizations, transcript history, triggers, email forms (when unavailable), etc.\u003C\u002Fp>\n\u003Cp>Pure Chat PRO offers realtime analytics, visitor tracking and contact tracking features. Start your free-trial and get all the features of the PRO plan for 30 days free!\u003C\u002Fp>\n\u003Cp>For more information, visit \u003Ca href=\"https:\u002F\u002Fwww.purechat.com\" title=\"Pure Chat\" rel=\"nofollow ugc\">PureChat.com\u003C\u002Fa>\u003C\u002Fp>\n","Pure Chat provides a Live Chat plugin with Unlimited Chats for your website!",3000,247235,82,45,"2025-02-24T19:19:00.000Z","6.7.5","3.0.1","5.3.0",[19,20,21,22,23],"chat-widget","live-chat","purechat","visitor-tracking","wordpress-chat","","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fpure-chat.2.41.zip",90,3,0,"2025-02-18 19:21:46","2026-03-15T15:16:48.613Z",[32,47,62],{"id":33,"url_slug":34,"title":35,"description":36,"plugin_slug":4,"theme_slug":37,"affected_versions":38,"patched_in_version":6,"severity":39,"cvss_score":40,"cvss_vector":41,"vuln_type":42,"published_date":29,"updated_date":43,"references":44,"days_to_patch":46},"CVE-2024-13736","pure-chat-live-chat-more-reflected-cross-site-scripting-via-purechatwidgetname-parameter","Pure Chat – Live Chat & More! \u003C= 2.4 - Reflected Cross-Site Scripting via purechatWidgetName Parameter","The Pure Chat – Live Chat & More! plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the ‘purechatWidgetName’ parameter in all versions up to, and including, 2.4 due to insufficient input sanitization and output escaping. This makes it possible for unauthenticated attackers to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.",null,"\u003C=2.4","medium",6.1,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:R\u002FS:C\u002FC:L\u002FI:L\u002FA:N","Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')","2025-02-28 15:25:02",[45],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002Fe11993c1-48fa-4e37-850d-d02e3e20d56f?source=api-prod",10,{"id":48,"url_slug":49,"title":50,"description":51,"plugin_slug":4,"theme_slug":37,"affected_versions":52,"patched_in_version":53,"severity":39,"cvss_score":54,"cvss_vector":55,"vuln_type":56,"published_date":57,"updated_date":58,"references":59,"days_to_patch":61},"CVE-2024-35673","pure-chat-live-chat-plugin-more-cross-site-request-forgery","Pure Chat – Live Chat Plugin & More! \u003C= 2.22 - Cross-Site Request Forgery","The Pure Chat plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 2.22. This is due to missing or incorrect nonce validation on the pure_chat_update function. This makes it possible for unauthenticated attackers to update chat details via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.","\u003C=2.22","2.23",5.4,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:N\u002FUI:R\u002FS:U\u002FC:L\u002FI:L\u002FA:N","Cross-Site Request Forgery (CSRF)","2024-06-05 00:00:00","2024-06-19 17:07:11",[60],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002Fc5e516d6-eece-42d3-9349-29be685a3509?source=api-prod",15,{"id":63,"url_slug":64,"title":65,"description":66,"plugin_slug":4,"theme_slug":37,"affected_versions":52,"patched_in_version":53,"severity":39,"cvss_score":67,"cvss_vector":68,"vuln_type":42,"published_date":69,"updated_date":70,"references":71,"days_to_patch":73},"CVE-2024-3595","pure-chat-live-chat-plugin-more-authenticated-subscriber-stored-cross-site-scripting","Pure Chat – Live Chat Plugin & More! \u003C= 2.22 - Authenticated (Subscriber+) Stored Cross-Site Scripting","The Pure Chat – Live Chat Plugin & More! plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the purechatwid and purechatwname parameter in all versions up to, and including, 2.22 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber access or above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.",6.4,"CVSS:3.1\u002FAV:N\u002FAC:L\u002FPR:L\u002FUI:N\u002FS:C\u002FC:L\u002FI:L\u002FA:N","2024-05-08 00:00:00","2024-06-05 20:02:52",[72],"https:\u002F\u002Fwww.wordfence.com\u002Fthreat-intel\u002Fvulnerabilities\u002Fid\u002F5d03c798-dc77-407c-8674-d0bd2f1ada8c?source=api-prod",29,{"slug":4,"display_name":4,"profile_url":7,"plugin_count":75,"total_installs":10,"avg_security_score":26,"avg_patch_time_days":76,"trust_score":77,"computed_at":78},1,18,87,"2026-04-04T07:01:52.362Z",[80,105,127,149,169],{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":88,"downloaded":89,"rating":90,"num_ratings":91,"last_updated":92,"tested_up_to":93,"requires_at_least":94,"requires_php":95,"tags":96,"homepage":101,"download_link":102,"security_score":103,"vuln_count":75,"unpatched_count":28,"last_vuln_date":104,"fetched_at":30},"tawkto-live-chat","Tawk.To Live Chat","0.9.3","tawkto","https:\u002F\u002Fprofiles.wordpress.org\u002Ftawkto\u002F","\u003Cp>Free messaging app to monitor and chat with site visitors\u003C\u002Fp>\n\u003Ch4>Gain insight\u003C\u002Fh4>\n\u003Cp>Gain valuable insights when you monitor and chat with website visitors in real time.\u003C\u002Fp>\n\u003Ch4>Increase conversions\u003C\u002Fh4>\n\u003Cp>Greet new and returning visitors, help them through pain points, and message before they leave your page.\u003C\u002Fp>\n\u003Ch4>Stay connected\u003C\u002Fh4>\n\u003Cp>Stay connected anywhere and respond to your customers from your computer or mobile device.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FG7o8x5gj2ww?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch4>About tawk.to Live Chat\u003C\u002Fh4>\n\u003Cp>The tawk.to Live Chat app makes it easy to monitor and chat with visitors on all your WordPress websites. Be there when they need you with unlimited messaging, ticketing and your own Knowledge Base — all 100% FREE.\u003C\u002Fp>\n\u003Cp>Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.\u003C\u002Fp>\n\u003Cp>Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.\u003C\u002Fp>\n\u003Ch4>Why use tawk.to?\u003C\u002Fh4>\n\u003Cp>tawk.to’s live chat app integrates seamlessly with WordPress. More than 5 million companies use tawk.to to provide real time support and service to their customers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cem>Save time and simplify\u003C\u002Fem> — monitor and chat with visitors on multiple websites from a single dashboard interface\u003C\u002Fli>\n\u003Cli>\u003Cem>Personalize greetings and share promos\u003C\u002Fem> with Trigger messages based on your visitor’s location, past visits, page views, and more\u003C\u002Fli>\n\u003Cli>\u003Cem>Easily share answers to FAQs\u003C\u002Fem> and provide self-help to customers with your own Knowledge Base — included in your free account\u003C\u002Fli>\n\u003Cli>\u003Cem>Create and assign tickets\u003C\u002Fem> in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time\u003C\u002Fli>\n\u003Cli>See our \u003Ca href=\"https:\u002F\u002Fwww.tawk.to\u002Ffeatures\u002F\" rel=\"nofollow ugc\">full list of features\u003C\u002Fa> to learn more\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How much does this cost?\u003C\u002Fh4>\n\u003Cp>tawk.to is completely free — there are no limits to the number of agents, chat volumes or sites you can add widgets to.\u003C\u002Fp>\n\u003Cp>Don’t have a tawk.to account? \u003Ca href=\"https:\u002F\u002Fwww.tawk.to\u002F?utm_source=wpdirectory&utm_medium=link&utm_campaign=signup\" rel=\"nofollow ugc\">Create one for free here!\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Support\u003C\u002Fh4>\n\u003Cp>tawk.to offers 24×7-365 live support, visit https:\u002F\u002Fwww.tawk.to and initiate a chat or send us an email at support@tawk.to.\u003C\u002Fp>\n","(OFFICIAL tawk.to plugin) Instantly chat with  visitors on your website with the free tawk.to chat widget. Website: http:\u002F\u002Ftawk.to",100000,4655385,92,140,"2026-01-14T09:32:00.000Z","6.9.4","2.7","5.6",[97,19,98,99,100],"ai-chat","free-live-chat","tawk","tawk-to","https:\u002F\u002Fwww.tawk.to","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ftawkto-live-chat.zip",99,"2021-11-08 00:00:00",{"slug":106,"name":107,"version":108,"author":109,"author_profile":110,"description":111,"short_description":112,"active_installs":113,"downloaded":114,"rating":115,"num_ratings":116,"last_updated":117,"tested_up_to":118,"requires_at_least":16,"requires_php":24,"tags":119,"homepage":123,"download_link":124,"security_score":125,"vuln_count":75,"unpatched_count":28,"last_vuln_date":126,"fetched_at":30},"jivochat","JivoChat Live Chat – WP live chat plugin for WordPress","1.3.6.1","JivoChat","https:\u002F\u002Fprofiles.wordpress.org\u002Fjivochat\u002F","\u003Ch4>Omnichannel live chat tailored for e-commerce\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.jivochat.com?utm_source=wordpress\" rel=\"nofollow ugc\">JivoChat\u003C\u002Fa> is an all-in-one business messenger that is optimized for WordPress which teams use to talk to customers everywhere: live chat, phone, email, and social. JivoChat allows you to serve efficient customer support to your clients, thereby increasing your conversion and sales. Customize and configure freely, get the most out of it by reflecting your style and strategy.\u003C\u002Fp>\n\u003Ch3>Top Benefits\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Connect all of your communication channels and handle it from a single app efficiently\u003C\u002Fli>\n\u003Cli>Engage with your visitors in real-time and convert them to paying customers\u003C\u002Fli>\n\u003Cli>Manage your customers efficiently with in-app CRM as a team or connect your favorite CRM easily\u003C\u002Fli>\n\u003Cli>Offer calls to your visitors via live chat widget and\u002For connect your phone number to make\u002Freceive calls via Jivo\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"640\" height=\"360\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F7-ynWBqYDDc?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>Social Proof\u003C\u002Fh3>\n\u003Cp>Trusted by more than 290.000 users, it is the most popular live chat solution in the market. It works at every device smoothly! Use JivoChat and have your chat widget for your WordPress website, position it wherever you want, customize and configure freely, demonstrate your value effectively, and solve issues of your clients efficiently. Turn your visitors into happy customers now!\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“JivoChat has proven itself as a simple and very effective way to drive up user engagement, optimize customer support, and increase conversions. Implementing takes less than 10 seconds, but the benefits seem to continue growing forever. We’re delighted to recommend JivoChat to all our clients – we know they’ll love it just as much as we”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Eddie Daniels | Managing Director, BouncyCastle Network\u003C\u002Fp>\n\u003Ch4>Ask for a demo & get support\u003C\u002Fh4>\n\u003Cp>Try us for 14 days, you won’t regret it. Our support is 24\u002F7 and the most helpful you can find around, so please don’t hesitate to \u003Ca href=\"https:\u002F\u002Fjivochat.com?utm_source=wordpress\" rel=\"nofollow ugc\">reach us\u003C\u002Fa>. We can offer you a product tour, answer your questions, and make you sure about choosing us.\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Omnichannel\u003C\u002Fstrong>: Send and receive client communications through Facebook Messenger, WhatsApp, Apple Business Chat, Telegram, your support e-mail address, and even your phone! All inquiries are in one place to be handled.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Offline Messages\u003C\u002Fstrong>: Are you not available 24\u002F7? It is perfectly fine, inquiries will be on hold at your inbox and you can reach clients afterward given that they leave their e-mail address on a contact form.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Callbacks\u003C\u002Fstrong>: Offer your visitors a call when chat is not enough. They can type their phone number and request a call, which you can make from our app conveniently.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Power and Variety of Apps\u003C\u002Fstrong>: JivoChat offers powerful desktop and mobile apps and a web-based app that you can reach via your favorite browser.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Multi-agent Chats\u003C\u002Fstrong>: Transfer chats to your colleagues or invite them to participate in open support chats with customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Monitoring & Smart Triggers\u003C\u002Fstrong>: Track your visitors in real-time and proactively initiate live chats with them upon conditions you’ve set.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Built-in CRM\u003C\u002Fstrong>: Jivo offers a simple CRM in the app that allows you to track statuses with your clients, attach comments to them, and funnel them.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Unlimited Archive\u003C\u002Fstrong>: All visitors and all of your conversations are stored without a limit. Conversation history with a client automatically loads when you chat again.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Team Chats\u003C\u002Fstrong>: Do you use apps to communicate as a team? You won’t need them anymore, we offer an efficient and powerful team chat feature at our app. All messages at one place!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Reminders\u003C\u002Fstrong>: Set a reminder for you or one of your colleagues to perform future actions on a specific conversation with a customer.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Geo-IP Based Behaviors\u003C\u002Fstrong>: With our Regions feature, you can show a customized widget for different cities or countries. With a different language, behavior, or set of agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Automatic Translator\u003C\u002Fstrong>: Forget the language barriers, Jivo will automatically translate your live chat in both directions with foreign-language speakers instantly and accurately.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Quick Phrases & Canned Responses\u003C\u002Fstrong>: Create predefined messages and send them by using hotkeys, get suggestions from messages you’ve sent before.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Typing Insights\u003C\u002Fstrong>: See the messages that visitors live typing before they hit “send.”\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>GDPR Compliance\u003C\u002Fstrong>: JivoChat fully complies with GDPR requirements.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>CRM Integrations, API & Webhooks\u003C\u002Fstrong>: Are you looking for a powerful arsenal to let you extend boundaries? JivoChat offers a powerful set of solutions for you then. You can have a live chat widget where you want with our Webhooks API, change the behavior of the widget with JS API, and integrate your CRM with Webhooks.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Quick Site Load Time\u003C\u002Fstrong>: Don’t worry about your loading time: Jivo scripts are loaded asynchronously.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Help\u003C\u002Fh3>\n\u003Cp>We have 24\u002F7 live support! In case you need instructions, you can visit our \u003Ca href=\"https:\u002F\u002Fwww.jivochat.com\u002Fhelp\u002Finstallation\u002Fhow-to-install-on-wordpress.html?utm_source=wordpress\" rel=\"nofollow ugc\">knowledge base\u003C\u002Fa>. You can ask your questions to our support at our knowledge base via JivoChat Live Chat widget.\u003C\u002Fp>\n\u003Ch4>Supported languages\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>English \u002F English Live Chat Plugin\u003C\u002Fli>\n\u003Cli>Russian \u002F Русский плагин живого чата\u003C\u002Fli>\n\u003Cli>Spanish \u002F Español Complemento de Chat en Vivo\u003C\u002Fli>\n\u003Cli>Brazilian Portuguese \u002F Português do Brasil Plugin de Chat ao Vivo\u003C\u002Fli>\n\u003Cli>Turkish \u002F Türkçe canlı destek eklentisi\u003C\u002Fli>\n\u003Cli>Indonesian \u002F Bahasa Indonesia live chat plugin\u003C\u002Fli>\n\u003Cli>German \u002F Deutsch Live Chat Unterstützung Plugin\u003C\u002Fli>\n\u003Cli>French \u002F Français Plugin de Chat en Direct\u003C\u002Fli>\n\u003Cli>Dutch \u002F Nederlands Live Chat Plug-in\u003C\u002Fli>\n\u003Cli>Italian \u002F Italiano Supporto Plug-in Live Chat\u003C\u002Fli>\n\u003Cli>Japanese \u002F 日本語 ライブチャットプラグイン\u003C\u002Fli>\n\u003Cli>Portuguese \u002F Português Plugin de Chat ao Vivo\u003C\u002Fli>\n\u003Cli>Ukrainian \u002F Українська плагін живого чату\u003C\u002Fli>\n\u003Cli>Romanian \u002F Română plugin de chat live\u003C\u002Fli>\n\u003Cli>Norwegian \u002F Norsk  live chat-plugin\u003C\u002Fli>\n\u003Cli>Polish \u002F Polski wtyczka czatu na żywo\u003C\u002Fli>\n\u003Cli>Swedish \u002F Svenska live chat plugin\u003C\u002Fli>\n\u003Cli>Belarusian \u002F Беларуская мова плагин живого чата\u003C\u002Fli>\n\u003Cli>Catalan \u002F Català complement de xat en directe\u003C\u002Fli>\n\u003Cli>Simplified Chinese \u002F 简体中文 实时聊天插件\u003C\u002Fli>\n\u003Cli>Czech \u002F Česky live chat plugin\u003C\u002Fli>\n\u003Cli>Danish \u002F Danska live chat plugin\u003C\u002Fli>\n\u003Cli>Greek \u002F Ελληνικά προσθήκη ζωντανής συνομιλίας\u003C\u002Fli>\n\u003Cli>Finnish \u002F Suomi live chat-laajennus\u003C\u002Fli>\n\u003Cli>Kazakh \u002F қазақ тілі тірі чат плагині\u003C\u002Fli>\n\u003C\u002Ful>\n","Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!",20000,698204,98,709,"2023-10-25T14:49:00.000Z","6.4.8",[98,120,121,23,122],"live-chat-plugin","%d1%81hat-plugin","wordpress-live-chat","https:\u002F\u002Fjivochat.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fjivochat.1.3.6.1.zip",84,"2022-05-09 00:00:00",{"slug":128,"name":129,"version":130,"author":131,"author_profile":132,"description":133,"short_description":134,"active_installs":135,"downloaded":136,"rating":90,"num_ratings":137,"last_updated":138,"tested_up_to":93,"requires_at_least":139,"requires_php":140,"tags":141,"homepage":145,"download_link":146,"security_score":103,"vuln_count":147,"unpatched_count":28,"last_vuln_date":148,"fetched_at":30},"wp-live-chat-software-for-wordpress","LiveChat – Live Chat Plugin for WP Websites","5.0.11","LiveChat","https:\u002F\u002Fprofiles.wordpress.org\u002Flivechat\u002F","\u003Cp>Want to communicate with visitors while they’re browsing your site? With the \u003Cstrong>LiveChat plugin for WordPress\u003C\u002Fstrong>, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.\u003C\u002Fp>\n\u003Cp>You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fwordpress-chat-ai\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">the best live chat and AI customer support plugin for WordPress websites\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fl86bnupc_4o?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>Whether you run a blog, online store, or service business, live chat software helps you:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Connect with customers instantly.\u003C\u002Fli>\n\u003Cli>Improve customer satisfaction scores.\u003C\u002Fli>\n\u003Cli>Capture more leads and close more sales.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user experience.\u003C\u002Fp>\n\u003Ch4>🧑‍💻 Feature-rich WordPress live chat widget\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>💬 LiveChat + \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fchatbot\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> (AI-powered) — Combine human support with automation. Use AI chatbots to handle FAQs instantly and transfer complex cases to your live customer support team.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🧲 Lead capture — Don’t miss a lead. Capture messages when you’re offline using the chat widget as a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fasynchronous-communication\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">contact form\u003C\u002Fa>. Every message is stored safely for follow-up.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Website visitor tracking — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ftour\u002F#engage?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Track visitors in real time\u003C\u002Fa>. See what pages they viewed, where they came from, and what products they’re browsing. Spot high-intent leads instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎯 Targeted messages & smart triggers — Send personalized messages or chat invitations based on user behavior. Greet returning visitors or \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fengaging-customers\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">engage users\u003C\u002Fa> browsing your pricing or checkout pages.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛍️ Built for \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ecommerce\u003C\u002Fa> — Boost sales with access to cart contents for upsell and cross-sell opportunities, cart recovery messages, and proactive support on WooCommerce and other ecommerce platforms.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📋 Customer profiles & CRM integration — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fsolutions\u002Fecommerce\u002F#Gathering-customer-data?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Access detailed visitor profiles\u003C\u002Fa> with past chat history, location, and behavior. Sync with your CRM to personalize support and drive conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>⚡ Quick replies — Save time with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Canned-responses?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ready-made answers\u003C\u002Fa> to common questions. Agents can respond in seconds using shortcuts.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 LiveChat + HelpDesk integration — Connect LiveChat with \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fhelpdesk\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> to manage live chat, email, and tickets in one place. Streamline your customer support workflow by turning conversations into tickets and tracking them from start to resolution, without switching tools.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👀 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchat-tools\u002F#Message-sneak-peek?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Message sneak peek\u003C\u002Fa> — See what your customers are typing in real time before they hit send. It helps you prepare faster responses and reduce resolution time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 Multisite support — Add LiveChat to multiple WordPress sites without extra charges. Customize the widget per page or keep it consistent across your network.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📱 Mobile-ready support — Use the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fapp\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat mobile app\u003C\u002Fa> on iOS and Android to chat with customers on the go. Perfect for remote teams or when you need to step away from your desk.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📈 Reports, goals & analytics — Measure performance with detailed \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Freports-and-analytics\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reports\u003C\u002Fa>. Track sales, chat satisfaction, and response times to optimize support and conversions.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🎨 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fcustomization\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Full widget customization\u003C\u002Fa> — Match your brand perfectly. Change colors, greetings, widget placement, and behavior on both desktop and mobile.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📬 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fchannels\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Messaging channel integrations\u003C\u002Fa> — Manage chats from Facebook Messenger, WhatsApp, Instagram, SMS, and your website in one unified inbox.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>👥 Team management & roles — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fteam-management\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Organize agents into groups\u003C\u002Fa> (sales, support, billing) and assign custom roles with permissions. Ideal for growing support teams.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🔐 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Ffeatures\u002Fsecurity\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Security\u003C\u002Fa> & access controls — Protect customer data with 2-step verification, visitor banning, and permission-based access for agents and admins.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🤖 AI-powered features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\n\u003Cp>🧠 AI-powered \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Freply-suggestions\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">reply suggestions\u003C\u002Fa> — Connect LiveChat with your knowledge base to automatically generate accurate, on-brand responses. Ensure your team provides consistent answers with less effort. Perfect for scaling customer support with AI bot.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📄 Chat summaries — No time to read full transcripts? Get an instant AI-generated summary of every conversation so you can catch up on key points and follow up faster.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>📊 Weekly insights & trends — See what your customers are asking and fast. Get a \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Finsights\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">weekly digest\u003C\u002Fa> that highlights the most common questions from your LiveChat conversations. Great for improving your FAQ content and support workflows.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>✍️ AI text enhancement — \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fai-text-suggestions-your-agents-writing-assistant\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Write replies faster and smarter\u003C\u002Fa>. Use AI to expand, rephrase, summarize, or adjust the tone of any message, whether you want to sound friendlier, more formal, or more concise.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏷️ Smart tag suggestions — Save time with automatic chat tagging. LiveChat suggests relevant tags based on the conversation, helping you stay organized without manually labeling each chat.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>🖥️ LiveChat for WordPress website\u003C\u002Fh4>\n\u003Cp>LiveChat is fully compatible with the most popular WordPress page builders, including Elementor, Divi, Beaver Builder, and the default WordPress Block Editor. You can easily place the chat widget anywhere on your site — no coding required.\u003C\u002Fp>\n\u003Cp>It also works seamlessly with any WordPress theme or template without needing custom modifications. Whether you’re using a free theme or a custom-built design, LiveChat blends in perfectly.\u003C\u002Fp>\n\u003Cp>Running an ecommerce store? LiveChat integrates with major platforms like \u003Cstrong>WooCommerce\u003C\u002Fstrong>, \u003Cstrong>BigCommerce for WordPress\u003C\u002Fstrong>, and \u003Cstrong>Ecwid\u003C\u002Fstrong>, making it easy to support and convert shoppers in real time.\u003C\u002Fp>\n\u003Ch4>🛠️ Easy to customize and extend\u003C\u002Fh4>\n\u003Cp>LiveChat is built to grow with your business. You can \u003Cstrong>customize the chat widget to match your brand\u003C\u002Fstrong> and \u003Cstrong>extend its functionality with powerful integrations\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Easily \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">connect LiveChat to your favorite tools\u003C\u002Fa> for email marketing, CRM, and social messaging. Popular integrations include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>HubSpot CRM, Salesforce, Zendesk.\u003C\u002Fli>\n\u003Cli>WhatsApp, Facebook Messenger, Instagram.\u003C\u002Fli>\n\u003Cli>Mailchimp, Google Analytics, Slack, and more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Whether you’re managing customer relationships, sending newsletters, or chatting across platforms, LiveChat helps you keep everything in sync.\u003C\u002Fp>\n\u003Ch4>💬 How LiveChat works\u003C\u002Fh4>\n\u003Cp>After you install and activate the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat plugin on your WordPress site\u003C\u002Fa>, you’ll be prompted to sign in to your existing LiveChat account or create a new one.\u003C\u002Fp>\n\u003Cp>If you’re new to LiveChat, \u003Cstrong>setup only takes a minute\u003C\u002Fstrong> — and a free trial is available, so you can get started without a credit card.\u003C\u002Fp>\n\u003Cp>Once connected, simply log in using any of the LiveChat apps:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Web app (browser-based).\u003C\u002Fli>\n\u003Cli>Desktop app (Windows\u002FmacOS).\u003C\u002Fli>\n\u003Cli>Mobile app (iOS or Android).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The chat widget will automatically appear on your WordPress site. You can now:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Customize its look and behavior.\u003C\u002Fli>\n\u003Cli>Set up automated greetings.\u003C\u002Fli>\n\u003Cli>Start chatting with visitors in real time.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Need help getting started?\u003C\u002Fstrong>\u003Cbr \u002F>\n👉 \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat Getting Started Guide\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>🗒️ Notes\u003C\u002Fh4>\n\u003Cp>🌍 \u003Cstrong>Localization support\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveChat — the WordPress live chat plugin — is fully translation-ready. You can easily translate it into any language using the WordPress community tools at translate.wordpress.org.\u003C\u002Fp>\n\u003Cp>Whether your customers speak Spanish, German, French, or any other language, you can offer a seamless multilingual chat experience.\u003C\u002Fp>\n\u003Cp>🤝 \u003Cstrong>Partner with LiveChat\u003C\u002Fstrong>\u003Cbr \u002F>\nAre you a developer or agency looking to offer live chat solutions for clients?\u003Cbr \u002F>\nYou can open a LiveChat account on behalf of your customers and add real-time support to their websites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>\u003Ca href=\"https:\u002F\u002Fpartners.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Join our Partner Program\u003C\u002Fa>\u003C\u002Fstrong> to earn recurring revenue while expanding your service offering.\u003C\u002Fp>\n\u003Ch4>🗣️ Testimonials\u003C\u002Fh4>\n\u003Cblockquote>\n\u003Cp>With LiveChat, we are able to answer questions far more quickly and seamlessly so we can help customers make better product choices for their projects. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fpioneer-millworks\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Deanna Varble, \u003Cstrong>Pioneer Millworks\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cblockquote>\n\u003Cp>Since installing LiveChat on our website in March 2020, sales made thanks to online consultations constitute 1.7% of the company’s profits in the digital channel. (\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fcustomers\u002Fcustomer-stories\u002Fsephora\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">read more\u003C\u002Fa>)\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cul>\n\u003Cli>Milena Wojewoda, \u003Cstrong>Sephora\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>📑 Documentation and support\u003C\u002Fh4>\n\u003Cp>Need help setting up or using the LiveChat plugin for WordPress? We’ve got you covered:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>📘 Installation & setup guide — Follow our \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fhelp\u002Fwordpress-livechat-on-your-website\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">step-by-step help center article\u003C\u002Fa> to learn how to install and configure LiveChat on your WordPress website.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>💬 Live support — Chat with our team directly on the \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">WordPress integration page\u003C\u002Fa> for real-time assistance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🌐 LiveChat website — Explore all plugin features, FAQs, chatbot tools, and use cases on \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">our website\u003C\u002Fa>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🏢 LiveChat for enterprise – Need a scalable customer service solution for high-volume support? Learn how \u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002Fenterprise\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat for Enterprise\u003C\u002Fa> helps large businesses improve customer engagement and team performance.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>🛠 Plugin support forum — Have a question or issue? Post a thread in the WordPress.org support forum, and we’ll respond as soon as possible.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FLhqR2_UjQm8?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch4>🏢 About us\u003C\u002Fh4>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.text.com?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text\u003C\u002Fa> provides modern tools for managing business communication, generating leads, and delivering exceptional customer support — anytime, anywhere.\u003C\u002Fp>\n\u003Cp>Our product suite includes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.livechat.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">LiveChat\u003C\u002Fa> — real-time messaging for sales and support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chatbot.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">ChatBot\u003C\u002Fa> — AI-powered automation and chatbot agents.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.helpdesk.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">HelpDesk\u003C\u002Fa> — help desk software with ticketing and email support.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.knowledgebase.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">KnowledgeBase\u003C\u002Fa> — self-service documentation.\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fopenwidget.com\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">OpenWidget\u003C\u002Fa> — a customer service widget creator tool.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Trusted by over 35,000+ businesses across 150+ countries, our tools are used by companies of all sizes — from startups to Fortune 500 brands like PayPal, IKEA, Allstate, and Capital One.\u003C\u002Fp>\n\u003Cp>📰\u003Cstrong>Press & brand assets\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Writing about Text or our products? Visit the \u003Ca href=\"https:\u002F\u002Fwww.text.com\u002Fpress\u002F?utm_source=wordpress.org&utm_medium=integration&utm_campaign=wordpress_listing\" rel=\"nofollow ugc\">Text Press Office\u003C\u002Fa> to download our logo, product screenshots, and official brand guidelines.\u003C\u002Fp>\n","Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀",10000,1253182,97,"2026-01-13T13:21:00.000Z","4.4","7.2",[19,142,143,20,144],"chatbot","customer-support","livechat","https:\u002F\u002Fwww.livechat.com\u002Fmarketplace\u002Fapps\u002Fwordpress\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwp-live-chat-software-for-wordpress.5.0.11.zip",2,"2023-12-05 00:00:00",{"slug":150,"name":151,"version":152,"author":153,"author_profile":154,"description":155,"short_description":156,"active_installs":157,"downloaded":158,"rating":159,"num_ratings":160,"last_updated":24,"tested_up_to":93,"requires_at_least":161,"requires_php":162,"tags":163,"homepage":24,"download_link":166,"security_score":103,"vuln_count":75,"unpatched_count":28,"last_vuln_date":167,"fetched_at":168},"chaport","Chaport — Live Chat & Chatbots","1.1.9","Chaport Live Chat","https:\u002F\u002Fprofiles.wordpress.org\u002Fchaport\u002F","\u003Cp>Chaport is a modern live chat and chatbot solution designed to help you communicate with your website visitors easily and effectively. It combines real-time messaging, chat automation, multi-channel support, and powerful operator tools in a clean, intuitive interface.\u003C\u002Fp>\n\u003Cp>More than 30,000 teams worldwide use Chaport to improve customer communication and streamline support, and the product is well-rated on platforms such as \u003Ca href=\"https:\u002F\u002Fwww.capterra.com\u002Fp\u002F164545\u002FChaport-Live-Chat\u002F\" rel=\"nofollow ugc\">Capterra\u003C\u002Fa> and \u003Ca href=\"https:\u002F\u002Fwww.g2.com\u002Fproducts\u002Fchaport-live-chat\u002Freviews\" rel=\"nofollow ugc\">G2\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fv2uDN4X_kDs?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>24\u002F7 CUSTOMER SUPPORT\u003C\u002Fh3>\n\u003Cp>Provide timely assistance using live chat and chatbots. Automated replies help you stay available around the clock, while operators can step in whenever human interaction is needed.\u003C\u002Fp>\n\u003Ch3>MULTI-CHANNEL COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Handle all incoming messages in one place. Let your customers reach you through their preferred communication channel — whether it’s live chat, Facebook, Telegram, Viber, or email.\u003C\u002Fp>\n\u003Ch3>IMPROVED CUSTOMER EXPERIENCE\u003C\u002Fh3>\n\u003Cp>Deliver consistent, high-quality support using a combination of live chat and chatbots. Chatbots help with routine questions, reduce operator workload, and free your team to focus on more complex requests.\u003C\u002Fp>\n\u003Ch3>LEAD GENERATION & QUALIFICATION\u003C\u002Fh3>\n\u003Cp>Engage visitors with targeted auto-invitations based on specified rules. Collect essential contact details using a pre-chat form or request them during a chatbot conversation. Start meaningful conversations with visitors who show interest and convert them into leads.\u003C\u002Fp>\n\u003Ch3>INCREASED SALES\u003C\u002Fh3>\n\u003Cp>Reach out to customers at key moments — for example, on the checkout page — using automated messages. Assist them in completing their purchase via live chat or allow your chatbot to guide them through common questions.\u003C\u002Fp>\n\u003Ch3>WORKFLOW AUTOMATION\u003C\u002Fh3>\n\u003Cp>Connect Chaport to your existing tools via API or Zapier. Automatically transfer collected data to your CRM, email service, task manager, or any other system you use.\u003C\u002Fp>\n\u003Ch3>RELIABLE CUSTOMER COMMUNICATION\u003C\u002Fh3>\n\u003Cp>Quality support is an essential part of a great customer experience. When customers receive timely and helpful assistance, they are more likely to stay with your business and recommend it to others. Live chat and chatbots help you provide fast, high-quality support, build trust, and strengthen customer loyalty.\u003C\u002Fp>\n\u003Ch3>Why Chaport is a great solution for your website:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Easy installation\u003C\u002Fstrong>\u003Cbr \u002F>\nGetting started takes only a few minutes. Once installed, the chat widget becomes visible on your website, and you can immediately begin communicating with visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Intuitive interface\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport is designed to be simple and easy to use. You can quickly learn how to manage chats, configure chatbots, and customize settings without spending extra time on onboarding.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Customization\u003C\u002Fstrong>\u003Cbr \u002F>\nAdjust the chat widget to match your branding. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Understanding your customers\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport helps you better understand your visitors. Collect visitor info or conduct a survey using a pre-chat form, see what users are typing in real time with typing insights, and view the pages they browse while chatting.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Simple and transparent pricing\u003C\u002Fstrong>\u003Cbr \u002F>\nChaport offers simple and fixed pricing where you don’t need to pay for each operator. You can choose from three plans: Free (2 operators), Pro (4 operators), and Unlimited (unlimited operators). You can stay on the Free plan forever or upgrade at any time to unlock more functionality\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Powerful Free plan\u003C\u002Fstrong>\u003Cbr \u002F>\nEven on the Free plan, you get key features such as unlimited chats, multilingual widget, in-chat email request, reports, and more — everything needed to improve communication with your visitors.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>KEY FEATURES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Mobile-friendly widget\u003C\u002Fstrong>: install a premium-looking live chat widget that works great on mobile.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Desktop apps\u003C\u002Fstrong>: download desktop apps for macOS and Windows to work from your computer.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Mobile apps\u003C\u002Fstrong>: receive and answer chats from anywhere with full-featured mobile apps for iOS and Android.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chatbots\u003C\u002Fstrong>: create chatbots to automate your customer service, boost conversion, and capture more leads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Easy-to-use scenario editor\u003C\u002Fstrong>: quickly build chatbot scenarios without any coding skills.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Transfer to operator\u003C\u002Fstrong>: a chatbot can transfer chats to a live chat operator if the query is too complex.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Group chats\u003C\u002Fstrong>: operators can invite another operator or join someone else’s chat to assist each other.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Teams\u003C\u002Fstrong>: organize your operators into teams based on their roles, such as Support, Sales, or Marketing.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong>: automatically assign chats to the right operators or teams based on language, page URL, visitor location, message text, and other conditions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Auto-invitations\u003C\u002Fstrong>: engage visitors who have questions and encourage them to start a conversation via live chat.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Offline messages\u003C\u002Fstrong>: receive messages when all operators are offline and send replies even if the visitor has already left the website.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Multilingual chat widget\u003C\u002Fstrong>: the widget automatically switches to the visitor’s preferred language.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Saved replies\u003C\u002Fstrong>: create answer templates for common visitor questions to provide faster customer service.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>File sending\u003C\u002Fstrong>: exchange screenshots, documents, and other files with your visitors.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Emoji\u003C\u002Fstrong>: make communication more expressive with emoji support.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Typing insights\u003C\u002Fstrong>: see what visitors are typing and read messages before they are sent to respond more quickly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor ban\u003C\u002Fstrong>: block unwanted visitors if necessary.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited chats\u003C\u002Fstrong>: no limitations on the number of chats, even on the Free plan.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited history\u003C\u002Fstrong>: browse previous conversations with all associated visitor information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Search\u003C\u002Fstrong>: quickly find the information you need in your chat history.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong>: track served and missed chats and see how much time operators spend online; generate on-demand reports for more detailed insights.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Unlimited websites\u003C\u002Fstrong>: use Chaport live chat and chatbots on multiple websites.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Integrations with email and social media\u003C\u002Fstrong>: receive messages from multiple channels and answer them in Chaport.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>API and 3,000+ integrations via Zapier\u003C\u002Fstrong>: automate workflows and increase productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Customization\u003C\u002Fstrong>: adjust the chat widget appearance to match your website design.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transfer\u003C\u002Fstrong>: transfer chats to other specialists if the query is not within your area of expertise.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatic email address request\u003C\u002Fstrong>: automatically request a visitor’s email after they send their first message.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Pre-chat form\u003C\u002Fstrong>: collect visitor information or conduct a short survey before a chat starts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Visitor info\u003C\u002Fstrong>: view visitor details such as name, phone number, email, language, location, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notifications\u003C\u002Fstrong>: receive notifications about new messages via desktop, browser, mobile, or email.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Read receipts\u003C\u002Fstrong>: see message statuses indicating when a message was sent and read.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Message editing and deletion\u003C\u002Fstrong>: edit or delete messages to correct previously provided information.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Notes\u003C\u002Fstrong>: leave internal notes about visitors for future reference.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat transcripts\u003C\u002Fstrong>: send chat transcripts to email for archiving or sharing with customers.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>GETTING STARTED WITH CHAPORT LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>To start using Chaport Live Chat, you need to create an account. It is fast and free, with no credit card required. Once your account is activated, you can install the chat widget on your website. The installation of the WordPress plugin takes only a moment.\u003C\u002Fp>\n\u003Cp>After installation, the live chat widget will appear on your website, and you’ll be ready to communicate with your visitors. In your account, you can configure live chat settings — add operators, upload photos, customize the widget, create auto-invitations, build chatbots, and use all the available tools to enhance your customer experience.\u003C\u002Fp>\n\u003Ch3>USE ONE ACCOUNT FOR MULTIPLE WEBSITES\u003C\u002Fh3>\n\u003Cp>You can install the Chaport chat widget on as many websites as you need on any plan, including the Free plan. Manage all your live chats in a single Chaport app. The website from which a chat originates is shown in the Visitor Info section. You can keep a consistent widget design across your sites or customize the appearance for each URL individually.\u003C\u002Fp>\n\u003Ch3>MANAGING THE ACCOUNT\u003C\u002Fh3>\n\u003Cp>You can assign roles to your operators and specify their permissions. An operator can have one of two roles:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operator\u003C\u002Fstrong> — receives live chats, sees other operators’ chats, and views reports.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Administrator\u003C\u002Fstrong> — has all Operator permissions plus access to account settings (customizing the widget, adding operators, etc.).\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The user who first registers a Chaport account automatically becomes the \u003Cstrong>Administrator\u003C\u002Fstrong> and \u003Cstrong>Account Owner\u003C\u002Fstrong>. This user cannot be deleted, and their role always remains the same. The account owner can choose a pricing plan and manage billing.\u003C\u002Fp>\n\u003Ch3>LIVE CHAT & CHATBOTS\u003C\u002Fh3>\n\u003Cp>Boost your website’s productivity using the combination of live chat and chatbots. Communicate with visitors in real time and provide 24\u002F7 support through automated replies.\u003C\u002Fp>\n\u003Cp>Chaport includes a simple, fully functional chatbot builder. Creating a chatbot is easy — no coding required. Add a new bot, define the triggers, and build the scenario.\u003C\u002Fp>\n\u003Cp>With Chaport bots, you can provide information, answer questions, request visitor details, or transfer the conversation to a live chat operator when needed.\u003C\u002Fp>\n\u003Ch3>CHAPORT AND GDPR\u003C\u002Fh3>\n\u003Cp>The GDPR is a data protection law created to protect the personal data of EU citizens and increase the responsibilities of organizations that process such data. Even if you are not located in the EU, the GDPR applies if you handle the personal data of EU citizens.\u003C\u002Fp>\n\u003Cp>To help you use Chaport Live Chat and chatbots in a GDPR-compliant way, we provide the necessary tools:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Chat deletion and export\u003C\u002Fli>\n\u003Cli>Account deletion and export\u003C\u002Fli>\n\u003Cli>Legal text in the live chat widget to inform visitors how you use their personal data\u003C\u002Fli>\n\u003Cli>Marketing permission request \u003C\u002Fli>\n\u003Cli>Data processing addendum that can be signed at your request\u003C\u002Fli>\n\u003Cli>GDPR-friendly legal documents\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>AFFILIATE PROGRAM\u003C\u002Fh3>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.\u003C\u002Fp>\n\u003Cp>You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers a 35% recurring lifetime commission for referred customers. \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Faffiliates\" rel=\"nofollow ugc\">Join and start earning now!\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>SUPPORTED LANGUAGES\u003C\u002Fh3>\n\u003Cp>Chaport offers a multilingual live chat widget to facilitate communication across countries.\u003Cbr \u002F>\nThe widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:\u003C\u002Fp>\n\u003Cp>🇦🇿 Azerbaijani\u003Cbr \u002F>\n🇧🇦 Bosnian\u003Cbr \u002F>\n🇨🇳 Chinese (Simplified)\u003Cbr \u002F>\n🇨🇳 Chinese (Traditional)\u003Cbr \u002F>\n🇨🇿 Czech\u003Cbr \u002F>\n🇩🇰 Danish\u003Cbr \u002F>\n🇳🇱 Dutch\u003Cbr \u002F>\n🇺🇸 English\u003Cbr \u002F>\n🇪🇪 Estonian\u003Cbr \u002F>\n🇫🇮 Finnish\u003Cbr \u002F>\n🇫🇷 French\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇬🇷 Greek\u003Cbr \u002F>\n🇭🇺 Hungarian\u003Cbr \u002F>\n🇮🇩 Indonesian\u003Cbr \u002F>\n🇮🇹 Italian\u003Cbr \u002F>\n🇱🇻 Latvian\u003Cbr \u002F>\n🇱🇹 Lithuanian\u003Cbr \u002F>\n🇳🇴 Norwegian\u003Cbr \u002F>\n🇵🇱 Polish\u003Cbr \u002F>\n🇧🇷 Portuguese\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇷🇸 Serbian\u003Cbr \u002F>\n🇸🇰 Slovak\u003Cbr \u002F>\n🇸🇮 Slovenian\u003Cbr \u002F>\n🇪🇸 Spanish\u003Cbr \u002F>\n🇸🇪 Swedish\u003Cbr \u002F>\n🇹🇷 Turkish\u003Cbr \u002F>\n🇺🇦 Ukrainian\u003Cbr \u002F>\n🇻🇳 Vietnamese\u003Cbr \u002F>\n🏴󠁧󠁢󠁷󠁬󠁳󠁿 Welsh\u003C\u002Fp>\n\u003Cp>The Chaport app for operators is available in 4 languages:\u003C\u002Fp>\n\u003Cp>🇺🇸 English\u003Cbr \u002F>\n🇩🇪 German\u003Cbr \u002F>\n🇷🇺 Russian\u003Cbr \u002F>\n🇪🇸 Spanish\u003C\u002Fp>\n\u003Ch3>SUPPORT\u003C\u002Fh3>\n\u003Cp>Find the detailed instructions in our \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fhelp\" rel=\"nofollow ugc\">Knowledge Base\u003C\u002Fa>. Couldn’t find the answer? Our support team will be happy to help you!\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send us a message via our live chat on \u003Ca href=\"https:\u002F\u002Fwww.chaport.com\" rel=\"nofollow ugc\">chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003Cli>Contact us via email: \u003Ca href=\"mailto:info@chaport.com\" rel=\"nofollow ugc\">info@chaport.com\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>LEGAL\u003C\u002Fh3>\n\u003Cp>For more detailed information about our policies, please visit our website:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fterms\" rel=\"nofollow ugc\">Terms and Conditions\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.chaport.com\u002Fprivacy\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.",2000,38835,80,4,"2.8","5.2",[164,19,142,98,165],"chat-plugin","live-chat-widget","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchaport.1.1.9.zip","2025-06-05 00:00:00","2026-03-15T10:48:56.248Z",{"slug":170,"name":171,"version":172,"author":173,"author_profile":174,"description":175,"short_description":176,"active_installs":157,"downloaded":177,"rating":178,"num_ratings":179,"last_updated":180,"tested_up_to":181,"requires_at_least":182,"requires_php":24,"tags":183,"homepage":24,"download_link":185,"security_score":178,"vuln_count":28,"unpatched_count":28,"last_vuln_date":37,"fetched_at":30},"helpcrunch-live-chat","HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service","2.0.11","HelpCrunch","https:\u002F\u002Fprofiles.wordpress.org\u002Fhelpcrunch\u002F","\u003Cp>Take your customer support to the next level with the \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002F\" rel=\"nofollow ugc\">HelpCrunch\u003C\u002Fa> WordPress plugin. Do you think it’s a tough nut to crack? Not at all!\u003C\u002Fp>\n\u003Cp>Thanks to our full-house solution, you can:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Deliver second-to-none customer service\u003C\u002Fli>\n\u003Cli>Chat with website visitors in real time\u003C\u002Fli>\n\u003Cli>Automate routine tasks with chatbot\u003C\u002Fli>\n\u003Cli>Manage conversations from Telegram, Facebook, Instagram, or Viber by integrating them with HelpCrunch\u003C\u002Fli>\n\u003Cli>Catch valuable leads’ attention\u003C\u002Fli>\n\u003Cli>Encourage customer self-service with a multilingual knowledge base\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>But that’s just scratching the surface. Let’s take a deeper look at HelpCrunch’s advanced toolset.\u003C\u002Fp>\n\u003Ch3>💬 LIVE CHAT\u003C\u002Fh3>\n\u003Cp>Being the platform’s flagship feature, \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Flive-chat.html\" rel=\"nofollow ugc\">live chat\u003C\u002Fa> helps you solve customers’ queries like a pro, acquire more clients and process requests in the nick of time.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Auto messages\u003C\u002Fstrong> for reaching out to clients \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Fcreate-a-new-auto-message\" rel=\"nofollow ugc\">proactively\u003C\u002Fa> based on their behavior, e.g. exit intent time, time on page, last visit, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>In-app messages\u003C\u002Fstrong> for \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Fauto-and-manual-messages\u002Ftargeted-chat-and-email-auto-messages\" rel=\"nofollow ugc\">targeting users\u003C\u002Fa> and educating them about your product or service, for instance during onboarding, upselling, feedback gathering, etc.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Canned messages\u003C\u002Fstrong> for streamlining service reps’ workflow. Create answers for FAQs beforehand and use them in live chat or chatbot conversations any time you need to be more productive.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge base integration\u003C\u002Fstrong> for making clients’ lives easier. They can search for the information without waiting for a rep’s reply, or you can send them a knowledge base article right from the live chat window.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat widget customization\u003C\u002Fstrong> for sticking to your brand’s identity. Tweak the live chat button, choose its color scheme, add agent avatars, and do so much more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Reports\u003C\u002Fstrong> for tracking team’s performance, customer satisfaction rate, first resolution time, and other metrics.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Assignment rules\u003C\u002Fstrong> for automating and assigning chats or tags for easier workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Round-robin chat assignment\u003C\u002Fstrong> for distributing new chats between your team members equally.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live chat transcripts\u003C\u002Fstrong> for sending the entire conversation to clients so that they have everything at their fingertips.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>LIVE CHAT INSTALLATION PROCESS\u003C\u002Fh4>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FDmJ00Drn28s?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&start=3&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>You don’t have to be a mastermind to \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">add the HelpCrunch live chat on your WordPress-powered website\u003C\u002Fa>. Just follow this step-by-step instruction:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>STEP 1.\u003C\u002Fstrong> Log into your WordPress account.\u003Cbr \u002F>\n\u003Cstrong>STEP 2.\u003C\u002Fstrong> Find the Plugins section and press \u003Cstrong>Add new\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 3.\u003C\u002Fstrong> In the Search box, type in \u003Cstrong>HelpCrunch\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 4.\u003C\u002Fstrong> Hit \u003Cstrong>Install\u003C\u002Fstrong> and \u003Cstrong>Activate\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 5.\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">Log in\u003C\u002Fa> to your HelpCrunch account in a separate browser tab.\u003Cbr \u002F>\n\u003Cstrong>STEP 6.\u003C\u002Fstrong> Go to \u003Cstrong>Settings \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Channels \u003Cspan aria-hidden=\"true\" class=\"wp-exclude-emoji\">→\u003C\u002Fspan> Website Widgets\u003C\u002Fstrong> and choose the widget you’d like to install on your WordPress website.\u003Cbr \u002F>\n\u003Cstrong>STEP 7.\u003C\u002Fstrong> You will be redirected to the \u003Cstrong>Installation\u003C\u002Fstrong> page. Select \u003Cstrong>WordPress installation guide\u003C\u002Fstrong> and copy the code snippet from the HTML box.\u003Cbr \u002F>\n\u003Cstrong>STEP 8.\u003C\u002Fstrong> Go back to your WordPress account and find the HelpCrunch live chat widget under \u003Cstrong>installed plugins\u003C\u002Fstrong>. Open plugin \u003Cstrong>Settings\u003C\u002Fstrong>.\u003Cbr \u002F>\n\u003Cstrong>STEP 9.\u003C\u002Fstrong> Paste the copied HelpCrunch code snippet into the \u003Cstrong>HelpCrunch Code\u003C\u002Fstrong> field and save changes.\u003C\u002Fp>\n\u003Cp>Now our live chat widget is displayed in the bottom right corner of your website.\u003C\u002Fp>\n\u003Cp>If you have any problems with the setup, please check the \u003Ca href=\"https:\u002F\u002Fdocs.helpcrunch.com\u002Finstallation\u002Fhelpcrunch-installation-guide-wordpress\" rel=\"nofollow ugc\">installation guide\u003C\u002Fa>. If you have any questions, just \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fsignin.html\" rel=\"nofollow ugc\">log in to your HelpCrunch account\u003C\u002Fa> and chat with us. We’ll help you with everything 🤗\u003C\u002Fp>\n\u003Ch3>📱 MESSENGERS INTEGRATION\u003C\u002Fh3>\n\u003Cp>Your customer service can be a great differentiator and help you stand out from the competition. Delighting your customers should be a top priority, and one of the best ways to achieve this is by communicating with them in the most convenient way possible. Luckily, HelpCrunch integrates with a range of popular messaging applications, such as:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Facebook Messenger\u003C\u002Fli>\n\u003Cli>Instagram\u003C\u002Fli>\n\u003Cli>Telegram\u003C\u002Fli>\n\u003Cli>Viber\u003C\u002Fli>\n\u003Cli>WhatsApp (coming soon)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Such integration can help you provide a seamless customer experience. No matter which channels your customers are using to interact with your business, you will be providing the best possible customer service. Furthermore, HelpCrunch can help your team save a lot of time and effort. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox\u003C\u002Fa> provides an intuitive interface for managing all customer requests from multiple channels in one place, without having to switch between different tools.\u003C\u002Fp>\n\u003Ch3>🤖 CHATBOT\u003C\u002Fh3>\n\u003Cp>The new feature will ease the burden of your groovy tasks. Our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fchatbot.html\" rel=\"nofollow ugc\">chatbot\u003C\u002Fa> is called HelpBot and has the power to support users 24\u002F7, catch and qualify valuable leads, and encourage customer self-service.\u003C\u002Fp>\n\u003Cp>Do all chatbots have a seamless installation process? The one from HelpCrunch does! Our chatbot builder is \u003Cstrong>completely code-free\u003C\u002Fstrong>, so you can set it up on your website in minutes. Thanks to the pre-made templates, you can decide on the goal your bot will pursue:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Collect contact details\u003C\u002Fli>\n\u003Cli>Qualify leads\u003C\u002Fli>\n\u003Cli>Offer a special discount\u003C\u002Fli>\n\u003Cli>Collect details about issues upfront\u003C\u002Fli>\n\u003Cli>Route new chats to the dedicated team\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Or create your own template from scratch!\u003C\u002Fp>\n\u003Cp>HelpCrunch’s chatbot is really cool because it works not only in the live chat widget, but also in popular messengers such as Facebook, Instagram, Telegram, and Viber.\u003C\u002Fp>\n\u003Cp>You might think that chatbots are a tricky feature to install. Check out our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fnews\u002Fchatbot-release\u002F\" rel=\"nofollow ugc\">article\u003C\u002Fa> where we shared all the ins and outs of creating your first flow. Trust us: implementing chatbots has never been that easy!\u003C\u002Fp>\n\u003Ch3>📚 KNOWLEDGE BASE\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fknowledge-base.html\" rel=\"nofollow ugc\">Knowledge base software\u003C\u002Fa> from HelpCrunch allows you to build a resource hub of your dreams without much hassle. Not only is it \u003Cstrong>SEO-optimized\u003C\u002Fstrong> but also \u003Cstrong>feature-rich\u003C\u002Fstrong> and \u003Cstrong>multilanguage\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>With just a few clicks, you can create a well-oiled information hierarchy with a \u003Cstrong>user-friendly WYSIWYG editor\u003C\u002Fstrong>: draft new articles, add categories, and develop sections in your knowledge base. All articles are marked as \u003Cstrong>“Draft”\u003C\u002Fstrong> by default at the editing stage, so you can decide when it goes public. A \u003Cstrong>“Preview”\u003C\u002Fstrong> option is also available here: check your article first and post it!\u003C\u002Fp>\n\u003Ch3>📨 EMAIL AUTOMATION\u003C\u002Fh3>\n\u003Cp>Whether you have a newsletter coming up or a one-time offer – take advantage of \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Femail-automation.html\" rel=\"nofollow ugc\">email marketing feature\u003C\u002Fa> from HelpCrunch:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Share company news and product announcements with your clients via \u003Cstrong>perfectly built emails\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Automate your marketing campaigns with \u003Cstrong>email auto messages\u003C\u002Fstrong>, engage existing users, and re-engage inactive ones.\u003C\u002Fli>\n\u003Cli>Create your own custom \u003Cstrong>email templates\u003C\u002Fstrong> or leverage ours.\u003C\u002Fli>\n\u003Cli>Monitor \u003Cstrong>campaign performance\u003C\u002Fstrong> with in-depth analytics.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email notifications\u003C\u002Fstrong> not to miss a single letter when your team is offline.\u003C\u002Fli>\n\u003Cli>Send \u003Cstrong>manual or auto follow-ups\u003C\u002Fstrong> every time your message is unseen.\u003C\u002Fli>\n\u003Cli>Set up \u003Cstrong>email forwarding\u003C\u002Fstrong> to put an end to unread messages once and for all.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>💁🏻‍♂️ SHARED INBOX\u003C\u002Fh3>\n\u003Cp>Multi-channel customer support is now becoming a reality with the HelpCrunch \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fshared-inbox.html\" rel=\"nofollow ugc\">shared inbox solution\u003C\u002Fa>. No matter the size of your team, you can ease its life with a \u003Cstrong>shared inbox\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Owing to this helpful feature, everything is gathered under the same roof. Have your staff manage incoming conversations from live chat, social media, chatbots, and email together, leave dialogue private notes for each other, and more.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Detailed customer profiles\u003C\u002Fstrong> won’t let you forget a single detail about a client because such data as phone number, location, or device is safely kept.\u003C\u002Fp>\n\u003Cp>With our shared inbox, one customer service agent can \u003Cstrong>handle up to 5 chats\u003C\u002Fstrong> simultaneously thanks to such powerful options as tagging, rich customer data, private notes, snoozing chats for later, or assigning conversations (both manually and automatically).\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live reports & analytics\u003C\u002Fstrong> let you gauge your team’s productivity at a glance. Just choose a period of time and see where you need to improve your strategy.\u003C\u002Fp>\n\u003Cp>By the way, to always keep your finger on the pulse, use \u003Cstrong>conversation rating\u003C\u002Fstrong> to assess customer experience after closing a live chat.\u003C\u002Fp>\n\u003Ch3>🖼 POPUPS\u003C\u002Fh3>\n\u003Cp>Do you want to catch your website visitors’ attention in a smarter way though have no clue how? HelpCrunch has! With our \u003Ca href=\"https:\u002F\u002Fhelpcrunch.com\u002Fpopups.html\" rel=\"nofollow ugc\">popup builder\u003C\u002Fa>, you can be sure that no information will slip through the cracks. It offers everything you have ever wished for a perfect engagement action plan:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Full customization\u003C\u002Fstrong> including the opportunity to change popup appearance (popup templates, texts, animations, color schemes, and more) so that your popup is more noticeable.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Popup display options\u003C\u002Fstrong>: there are rules to choose from, such as browser language, current URL, number of page views, etc. Set them up and shoot a popup at the right time for the right audience to get maximum results.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Live reports\u003C\u002Fstrong> for optimizing popup real-time performance as people click on it.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔗 OTHER INTEGRATIONS\u003C\u002Fh3>\n\u003Cp>There is also a massive integration list to integrate HelpCrunch with your favorite tools (more integrations are on their way, so stay tuned!):\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Zapier\u003C\u002Fli>\n\u003Cli>Slack\u003C\u002Fli>\n\u003Cli>Google Tag Manager\u003C\u002Fli>\n\u003Cli>Google Analytics\u003C\u002Fli>\n\u003Cli>Shopify\u003C\u002Fli>\n\u003Cli>Squarespace\u003C\u002Fli>\n\u003Cli>Jimdo\u003C\u002Fli>\n\u003Cli>3DCart\u003C\u002Fli>\n\u003Cli>Big Cartel\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>SOUNDS INTRIGUING? \u003Ca href=\"http:\u002F\u002Fhelpcrunch2.pipedrive.com\u002Fscheduler\u002Fd2xbe3h5\u002Fintroduction?utm_source=wordpress+plugin&utm_medium=marketplace&utm_campaign=wordpress\" rel=\"nofollow ugc\">BOOK A DEMO\u003C\u002Fa> TO DISCUSS THE DETAILS AND START YOUR JOURNEY WITH HELPCRUNCH!\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch3>CUSTOMER TESTIMONIALS ABOUT HELPCRUNCH – THE ONE-STOP PLATFORM FOR BUILDING STRONG RELATIONSHIPS WITH CLIENTS\u003C\u002Fh3>\n\u003Cblockquote>\n\u003Cp>“HelpCrunch enabled us to manage our customer support and email automation via one platform which led to improving customer support performance by 40%.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Valery Kurilov, CEO @ SE Ranking\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“We had a call info line we wanted to get rid of and have everything online in the live chat. So, that was the reason why we switched to HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Jan Střecha, Marketing Manager @ Rekola\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Once we started using HelpCrunch software, we were able to return €14.8 euros on each €1 paid for HelpCrunch.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Fitlap\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>“Nobody’s doing the GDPR preparations the right way. We wanted to make sure we’re ready for it, so it was crucial for us to choose a compliant tool and not to worry about legal complications afterward.”\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>— \u003Cstrong>Max Bondarenko, CMO @ Revenue Grid\u003C\u002Fstrong>\u003C\u002Fp>\n","The one-stop platform for even stronger customer relations. Bolster your customer support with its live chat, chatbot, and knowledge base software.",20798,100,6,"2025-12-03T09:53:00.000Z","6.9.0","3.6",[184,164,19,142,20],"chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhelpcrunch-live-chat.2.0.11.zip",{"attackSurface":187,"codeSignals":212,"taintFlows":224,"riskAssessment":249,"analyzedAt":255},{"hooks":188,"ajaxHandlers":203,"restRoutes":209,"shortcodes":210,"cronEvents":211,"entryPointCount":75,"unprotectedCount":28},[189,195,199],{"type":190,"name":191,"callback":192,"file":193,"line":194},"action","wp_footer","pure_chat_load_snippet","purechat.php",36,{"type":190,"name":196,"callback":197,"file":193,"line":198},"admin_menu","pure_chat_menu",38,{"type":190,"name":200,"callback":201,"file":193,"line":202},"admin_enqueue_scripts","enqueue_admin_styles",40,[204],{"action":205,"nopriv":206,"callback":205,"hasNonce":207,"hasCapCheck":207,"file":193,"line":208},"pure_chat_update",false,true,39,[],[],[],{"dangerousFunctions":213,"sqlUsage":214,"outputEscaping":216,"fileOperations":28,"externalRequests":28,"nonceChecks":147,"capabilityChecks":75,"bundledLibraries":223},[],{"prepared":28,"raw":28,"locations":215},[],{"escaped":217,"rawEcho":147,"locations":218},23,[219,221],{"file":193,"line":115,"context":220},"raw output",{"file":193,"line":222,"context":220},162,[],[225,241],{"entryPoint":226,"graph":227,"unsanitizedCount":28,"severity":240},"pure_chat_update (purechat.php:59)",{"nodes":228,"edges":238},[229,233],{"id":230,"type":231,"label":232,"file":193,"line":12},"n0","source","$_POST (x2)",{"id":234,"type":235,"label":236,"file":193,"line":77,"wp_function":237},"n1","sink","update_option() [Settings Manipulation]","update_option",[239],{"from":230,"to":234,"sanitized":207},"low",{"entryPoint":242,"graph":243,"unsanitizedCount":28,"severity":240},"\u003Cpurechat> (purechat.php:0)",{"nodes":244,"edges":247},[245,246],{"id":230,"type":231,"label":232,"file":193,"line":12},{"id":234,"type":235,"label":236,"file":193,"line":77,"wp_function":237},[248],{"from":230,"to":234,"sanitized":207},{"summary":250,"deductions":251},"The pure-chat plugin v2.41 exhibits a mixed security posture. On the positive side, static analysis reveals a small attack surface, with the single AJAX handler being protected by a capability check. The code demonstrates good practices in other areas, such as using prepared statements for all SQL queries, a high percentage of output escaping, and no detected file operations or external HTTP requests. Taint analysis also shows no critical or high severity vulnerabilities, indicating that unsanitized data is not flowing into dangerous functions.\n\nHowever, the plugin's vulnerability history presents a significant concern. With a total of three known medium severity CVEs, all of which are currently unpatched, there is a clear pattern of past security weaknesses. The common vulnerability types, CSRF and XSS, suggest potential issues with input validation and output sanitization that may not have been fully addressed in previous fixes. While the current version shows no critical flaws in static or taint analysis, the history of past vulnerabilities, especially unpatched ones, means users remain at risk from these known issues.\n\nIn conclusion, while the current codebase for pure-chat v2.41 appears to have addressed many common security pitfalls, the presence of three unpatched medium severity CVEs overrides these strengths. The plugin's past indicates a potential for recurring vulnerabilities, and users should be aware of the ongoing risks associated with these unpatched issues.",[252],{"reason":253,"points":254},"Unpatched medium severity CVEs",20,"2026-03-17T05:36:25.893Z",{"wat":257,"direct":265},{"assetPaths":258,"generatorPatterns":261,"scriptPaths":262,"versionParams":263},[259,260],"\u002Fwp-content\u002Fplugins\u002Fpure-chat\u002Ffavicon.ico","\u002Fwp-content\u002Fplugins\u002Fpure-chat\u002FpurechatStyles.css",[],[],[264],"pure-chat\u002FpurechatStyles.css?ver=",{"cssClasses":266,"htmlComments":273,"htmlAttributes":275,"restEndpoints":277,"jsGlobals":278,"shortcodeOutput":283},[267,268,269,270,271,272],"purechatbuttonbox","purechatcontentdiv","purechatbutton","purechatlinkbox","purechatCurrentWidgetName","purechatCurrentWidgetCode",[274],"\u003C!-- Please select a widget in the wordpress plugin to activate purechat -->",[276],"data-cfasync='false'",[],[279,280,281,282],"pureChatChildWindow","purechatNameToPass","purechatIdToPass","purechatNonce",[]]