[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f3MD0YRYv1Eux-38EqCUG90n2Y3YceuXL_wLrsFP9VAs":3,"$fM9GFfxguD1X2oGGZrVN7pTjzKMdG3F96P8ASn4SK7SQ":445,"$f_cWr7RL2unw5M5r5d0uzwpD08qrdjsATwR71rlh-E_Y":449},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":11,"num_ratings":11,"last_updated":13,"tested_up_to":14,"requires_at_least":15,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":36,"analysis":121,"fingerprints":420},"plug-chatbot","Plug ChatBot","1.0.1","NAFCORP TECHNOLOGIES","https:\u002F\u002Fprofiles.wordpress.org\u002Fnafcorptech\u002F","\u003Cp>Plug ChatBot is an AI-powered chatbot plugin for WordPress.\u003C\u002Fp>\n\u003Cp>It helps website visitors ask questions and receive responses using your configured OpenAI model and optional uploaded Knowledge Base files.\u003C\u002Fp>\n\u003Cp>Current plugin capabilities include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>OpenAI model selection\u003C\u002Fli>\n\u003Cli>Custom bot identity, tone, and guardrail prompt\u003C\u002Fli>\n\u003Cli>Visitor capture before chat (name, email, and phone)\u003C\u002Fli>\n\u003Cli>Optional chat history saved in the WordPress database\u003C\u002Fli>\n\u003Cli>Admin email notifications for chat transcripts\u003C\u002Fli>\n\u003Cli>Knowledge Base file upload to OpenAI Vector Store\u003C\u002Fli>\n\u003Cli>OpenAI File Search and Code Interpreter toggles\u003C\u002Fli>\n\u003Cli>Optional voice responses using OpenAI Text-to-Speech\u003C\u002Fli>\n\u003Cli>Chat widget interface customization\u003C\u002Fli>\n\u003Cli>Adjustable rate limiting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>This plugin relies on the OpenAI API to process chatbot requests.\u003C\u002Fp>\n\u003Cp>Depending on the features you enable, the plugin may send the following data to OpenAI:\u003Cbr \u002F>\n* Visitor chat messages\u003Cbr \u002F>\n* Optional visitor name, email, and phone number\u003Cbr \u002F>\n* Optional knowledge base files uploaded in plugin settings\u003Cbr \u002F>\n* Optional moderation requests\u003Cbr \u002F>\n* Optional text used for voice generation\u003C\u002Fp>\n\u003Cp>If local chat logging is enabled, the plugin may also store visitor email addresses, chat transcripts, and IP addresses in the WordPress database.\u003C\u002Fp>\n\u003Cp>The plugin also uses a short-lived browser cookie to maintain chatbot state for logged-out visitors.\u003C\u002Fp>\n\u003Cp>Use of this service is subject to OpenAI’s Privacy Policy and Terms of Use:\u003Cbr \u002F>\n* https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u002F\u003Cbr \u002F>\n* https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u002F\u003C\u002Fp>\n\u003Ch3>Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>AI chatbot for WordPress\u003C\u002Fli>\n\u003Cli>OpenAI model-based responses\u003C\u002Fli>\n\u003Cli>Custom bot identity and behavior settings\u003C\u002Fli>\n\u003Cli>Visitor capture with name, email, and phone\u003C\u002Fli>\n\u003Cli>Chat history storage in WordPress\u003C\u002Fli>\n\u003Cli>Chat transcript notifications for configured admin\u002Fstaff email addresses, with optional visitor transcript sending at chat end\u003C\u002Fli>\n\u003Cli>Knowledge Base file upload and vector store support\u003C\u002Fli>\n\u003Cli>File Search and Code Interpreter controls\u003C\u002Fli>\n\u003Cli>Optional voice responses\u003C\u002Fli>\n\u003Cli>Adjustable rate limiting\u003C\u002Fli>\n\u003Cli>Responsive frontend chat interface\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Usage\u003C\u002Fh3>\n\u003Cp>After configuration, visitors can interact with the chatbot from the frontend.\u003C\u002Fp>\n\u003Cp>Example use cases:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Answer general pre-sales or support questions\u003C\u002Fli>\n\u003Cli>Collect visitor contact details before starting AI chat\u003C\u002Fli>\n\u003Cli>Search uploaded Knowledge Base files\u003C\u002Fli>\n\u003Cli>Store chat logs for internal review\u003C\u002Fli>\n\u003Cli>Send chat transcripts to configured admin\u002Fstaff email addresses, and optionally to the visitor when they provide an email at chat end\u003C\u002Fli>\n\u003Cli>Play AI responses with voice output when enabled\u003C\u002Fli>\n\u003C\u002Ful>\n","AI chatbot for WordPress with OpenAI-powered responses, visitor capture, email notifications, voice responses, and Knowledge Base file search.",0,73,"2026-04-10T12:36:00.000Z","6.9.4","6.2","7.4",[18,19,20,21,22],"ai","chatbot","customer-support","knowledge-base","openai","https:\u002F\u002Fpluginchatbot.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fplug-chatbot.1.0.1.zip",100,null,"2026-04-16T10:56:18.058Z","no_bundle",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":11,"avg_security_score":25,"avg_patch_time_days":33,"trust_score":34,"computed_at":35},"nafcorptech",1,30,94,"2026-05-20T06:01:34.078Z",[37,60,77,91,106],{"slug":38,"name":39,"version":40,"author":41,"author_profile":42,"description":43,"short_description":44,"active_installs":45,"downloaded":46,"rating":47,"num_ratings":48,"last_updated":49,"tested_up_to":14,"requires_at_least":50,"requires_php":16,"tags":51,"homepage":55,"download_link":56,"security_score":57,"vuln_count":58,"unpatched_count":11,"last_vuln_date":59,"fetched_at":27},"support-genix-lite","Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System","1.4.44","DevItems","https:\u002F\u002Fprofiles.wordpress.org\u002Fdevitemsllc\u002F","\u003Ch4>Advanced AI-Powered WordPress Helpdesk with Support Tickets, Knowledge Base, 24\u002F7 Chatbot, Smart Automation, and Reports\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Support Genix\u003C\u002Fstrong> is a powerful, \u003Cstrong>AI-powered helpdesk plugin\u003C\u002Fstrong> for WordPress, designed to simplify customer support management with intelligent automation. Manage support tickets in one place, boost productivity with \u003Cstrong>AI-powered reply generation\u003C\u002Fstrong>, \u003Cstrong>create knowledge base docs with AI\u003C\u002Fstrong> and enhance customer satisfaction with \u003Cstrong>24\u002F7 automated chatbot support\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Whether you’re running a small business or managing a large WooCommerce store, Support Genix helps you track and resolve customer support tickets with ease. With \u003Cstrong>unlimited tickets, agents, and customers\u003C\u002Fstrong>, plus advanced \u003Cstrong>AI features\u003C\u002Fstrong>, custom fields, and automated notifications, you’ll never miss an important issue again.\u003C\u002Fp>\n\u003Ch3>👇 Helpful Links to Get Started\u003C\u002Fh3>\n\u003Cp>🔎 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=learnmore\" rel=\"nofollow ugc\">Learn More\u003C\u002Fa> | 📄 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fdocs\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=docs\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa> | 📍 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Froadmaps\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=roadmaps\" rel=\"nofollow ugc\">Roadmaps\u003C\u002Fa> | 🚀 \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Explore Pro\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>🚀 Everything You Need for Smarter Customer Support\u003C\u002Fh3>\n\u003Cp>Support Genix is a \u003Cstrong>great alternative\u003C\u002Fstrong> to Freshdesk, Zendesk, Helpscout, Clickdesk, Awesome Support, and Fluent Support—offering \u003Cstrong>enterprise-level features\u003C\u002Fstrong> at a fraction of the cost, with \u003Cstrong>no per-agent pricing\u003C\u002Fstrong> and \u003Cstrong>lifetime plans available\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>Perfect for \u003Cstrong>e-commerce stores\u003C\u002Fstrong>, \u003Cstrong>digital product sellers\u003C\u002Fstrong>, \u003Cstrong>agencies\u003C\u002Fstrong>, \u003Cstrong>SaaS companies\u003C\u002Fstrong>, \u003Cstrong>educational platforms\u003C\u002Fstrong>, \u003Cstrong>membership sites\u003C\u002Fstrong> etc.\u003C\u002Fp>\n\u003Ch3>🤖 AI-Powered Features (New!)\u003C\u002Fh3>\n\u003Cp>Transform your support workflow with cutting-edge artificial intelligence:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FU_I59cup2-Y?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Help Me Write\u003C\u002Fstrong> – Generate professional ticket replies in seconds with AI assistance, reducing response time by 60%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot\u003C\u002Fstrong> – Provide instant answers 24\u002F7 from your knowledge base, reducing ticket volume by 40%.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Writing Assistant\u003C\u002Fstrong> – Create comprehensive help documentation 10x faster using OpenAI and Claude.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>See AI Features in Action:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>👉 Watch how Help Me Write generates professional ticket replies in seconds, reducing response time by 60%.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FEm9kxCRM0d0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Watch how the AI Chatbot answers customer questions 24\u002F7 using your knowledge base.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJOYALNjfxQ4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>👉 Learn how to create professional help articles in minutes with AI Writing Assistant.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002F8Yj1iLg9kVk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>⚡ Core Features That Scale With You\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Unlimited Everything\u003C\u002Fstrong> – No restrictions on tickets, agents, or customers. Scale without limits or extra costs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Management\u003C\u002Fstrong> – Build a self-service help center that empowers customers to find answers instantly.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations\u003C\u002Fstrong> – Connect with WooCommerce and Envato to enhance your support workflow.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email to Ticket Conversion (Pro)\u003C\u002Fstrong> – Automatically convert incoming emails into organized support tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Advanced Integrations (Pro)\u003C\u002Fstrong> – Connect with WhatsApp, Slack, Tutor LMS, Easy Digital Downloads, and more.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Smart Documentation Suggestions (Pro)\u003C\u002Fstrong> – Automatically suggest relevant help articles while customers create tickets.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Track user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI-Powered Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Complete Customization\u003C\u002Fstrong> – Custom fields, ticket categories, role-based permissions, and branding options.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>📊 Powerful Analytics & Reporting\u003C\u002Fh3>\n\u003Cp>Track every metric that matters with comprehensive analytics dashboards:\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FfBsoonYiha0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cul>\n\u003Cli>\u003Cstrong>Support Tickets Report\u003C\u002Fstrong> – Track ticket activity, response performance, and user interactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Knowledge Base Analytics\u003C\u002Fstrong> – Monitor user engagement, content performance, and search behavior.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>AI Chatbot Analytics\u003C\u002Fstrong> – Track chatbot performance and optimize your automated support strategy.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>See exactly what’s working, identify bottlenecks, and make data-driven decisions to improve your support quality.\u003C\u002Fp>\n\u003Ch3>▶️ Video Tutorial\u003C\u002Fh3>\n\u003Cp>Watch this video tutorial and learn how to set up a professional support ticket management system in WordPress that keeps your customers happy and your customer support team efficient.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FO_qX3Bi5YN4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Ch3>❤️ Free Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Help Me Write (AI Reply Assistant) (New)\u003C\u002Fli>\n\u003Cli>AI-Powered Chatbot (New)\u003C\u002Fli>\n\u003Cli>AI Chatbot Analytics & Tracking (New)\u003C\u002Fli>\n\u003Cli>AI Writing Assistant for Knowledge Base (New)\u003C\u002Fli>\n\u003Cli>Chatbot-Only Documentation Mode (New)\u003C\u002Fli>\n\u003Cli>Smarter Knowledge Base Analytics (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Tickets\u003C\u002Fli>\n\u003Cli>Ticket Categories\u003C\u002Fli>\n\u003Cli>Ticket Custom Fields\u003C\u002Fli>\n\u003Cli>Ticket Priority System\u003C\u002Fli>\n\u003Cli>Ticket Status\u003C\u002Fli>\n\u003Cli>Ticket Transfer\u003C\u002Fli>\n\u003Cli>Support Tickets Report\u003C\u002Fli>\n\u003Cli>Undo Feature for Agents\u003C\u002Fli>\n\u003Cli>Category Order Management\u003C\u002Fli>\n\u003Cli>Automatic Agent Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Knowledge Base Management (New)\u003C\u002Fli>\n\u003Cli>Knowledge Base Layout & Style Customization (New)\u003C\u002Fli>\n\u003Cli>Full Site Editing (FSE) Support\u003C\u002Fli>\n\u003Cli>BetterDocs Migration Tool\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Team & User Roles\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Unlimited Agents\u003C\u002Fli>\n\u003Cli>Unlimited Customers\u003C\u002Fli>\n\u003Cli>Agent Roles & Permissions\u003C\u002Fli>\n\u003Cli>Multiple Role Assignment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Communication & Workflow\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email Notifications\u003C\u002Fli>\n\u003Cli>Saved Replies\u003C\u002Fli>\n\u003Cli>Filters & Sorting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations & Compatibility\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration\u003C\u002Fli>\n\u003Cli>Envato Marketplace Integration\u003C\u002Fli>\n\u003Cli>Fluent Support Migration Tool\u003C\u002Fli>\n\u003Cli>Multisite Support\u003C\u002Fli>\n\u003Cli>WPML Compatibility\u003C\u002Fli>\n\u003Cli>Multilingual Support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Setup & Design\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Setup Wizard\u003C\u002Fli>\n\u003Cli>Fully Responsive Design\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>🔥 Pro Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Ticket Creation via Chatbot (New)\u003C\u002Fli>\n\u003Cli>Smart Documentation Suggestions (New)\u003C\u002Fli>\n\u003Cli>Auto Close Inactive Tickets\u003C\u002Fli>\n\u003Cli>Auto-Trash & Auto-Delete Tickets\u003C\u002Fli>\n\u003Cli>Conditional Logic for Custom Fields (New)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Ticket Management\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to Ticket Conversion\u003C\u002Fli>\n\u003Cli>Mailbox Binding & Management (New)\u003C\u002Fli>\n\u003Cli>Ticket Transfer Between Mailboxes\u003C\u002Fli>\n\u003Cli>Ticket Tagging System\u003C\u002Fli>\n\u003Cli>Ticket Hotlink Sharing\u003C\u002Fli>\n\u003Cli>Customizable Text Editor Height\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>WooCommerce Integration (Advanced)\u003C\u002Fli>\n\u003Cli>Easy Digital Downloads (EDD) Integration\u003C\u002Fli>\n\u003Cli>WhatsApp Integration\u003C\u002Fli>\n\u003Cli>Slack Integration\u003C\u002Fli>\n\u003Cli>FluentCRM Integration\u003C\u002Fli>\n\u003Cli>Tutor LMS Integration\u003C\u002Fli>\n\u003Cli>BetterDocs Integration\u003C\u002Fli>\n\u003Cli>Webhook Integration (Incoming & Outgoing)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>Analytics & Performance\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Performance Insights\u003C\u002Fli>\n\u003Cli>Weekend & Holiday Settings\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>User Access & Login\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Login with Google & Envato\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🤝 Why Businesses Choose Support Genix\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>🚀 Effortless Ticket Management\u003C\u002Fstrong>\u003Cbr \u002F>\nStay organized and on top of your customer service with an intuitive, easy-to-use ticket management system. Track, prioritize, and manage support tickets in real-time, ensuring no customer query goes unanswered.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛠️ Customizable Support System\u003C\u002Fstrong>\u003Cbr \u002F>\nTailor your support process to your exact needs. Add custom ticket fields, define ticket categories, and set up personalized email notifications to streamline communication with your customers and team.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>👥 Multi-Agent Support\u003C\u002Fstrong>\u003Cbr \u002F>\nCollaborate with your team efficiently. Multiple agents can work on tickets simultaneously, improving response time and ensuring customer issues are resolved quickly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📱 Email Notifications & Auto-Updates\u003C\u002Fstrong>\u003Cbr \u002F>\nKeep everyone informed with automatic email updates. Agents receive notifications when new support tickets are created or when there’s an update, ensuring prompt attention to every customer support request.\u003C\u002Fp>\n\u003Ch3>❤️ Support Genix Lite Features\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI-Powered Tools:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Help Me Write (New)\u003C\u002Fstrong> – AI-powered assistant that generates professional ticket replies in seconds, helping agents respond 60% faster while maintaining consistent tone and quality across all customer interactions.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI-Powered Chatbot (New)\u003C\u002Fstrong> – Handle repetitive questions with a smart AI Chatbot that delivers instant answers from your knowledge base, reducing ticket volume by 40% while providing 24\u002F7 automated support.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Chatbot Analytics (New)\u003C\u002Fstrong> – Track chatbot performance with detailed metrics on queries, successful answers, and user interactions to optimize your automated support strategy and identify knowledge gaps.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ AI Writing Assistant for Knowledge Base (New)\u003C\u002Fstrong> – Use built-in AI from OpenAI & Claude to craft or improve help articles in just a few clicks, generating professional documentation 10x faster than manual writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Chatbot-Only Documentation Mode (New)\u003C\u002Fstrong> – Make selected documentation accessible only via the chatbot, creating guided support experiences while keeping certain articles private from public search.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smarter Knowledge Base Analytics (New)\u003C\u002Fstrong> – See which docs perform, what users search, and where they get stuck — all from one smart, centralized dashboard with actionable insights.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Tickets\u003C\u002Fstrong> – Handle an unlimited number of tickets effortlessly—no limits on the amount of support you can provide.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Categories\u003C\u002Fstrong> – Organize tickets by category, helping your team prioritize and manage support requests more efficiently.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Custom Fields\u003C\u002Fstrong> – Customize your ticket forms to collect the exact information needed for faster resolution of customer queries.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Priority System\u003C\u002Fstrong> – Set and filter tickets by priority levels to ensure critical issues receive immediate attention.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Status\u003C\u002Fstrong> – Track ticket progress with customizable status labels like “New”, “In Progress”, “Re-open”, “Active”, “Inactive”, “Closed”, and “Trashed”.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer\u003C\u002Fstrong> – Quickly reassign tickets to the most suitable agent or department for faster issue resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Support Tickets Report\u003C\u002Fstrong> – Gain deeper insights into your support management performance with comprehensive reports to measure efficiency and team productivity.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Undo Feature for Agents\u003C\u002Fstrong> – Allow agents to undo replies and notes before finalizing, preventing mistakes and improving accuracy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Category Order Management\u003C\u002Fstrong> – Easily reorder support ticket categories with drag-and-drop functionality for better organization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Automatic Agent Assignment\u003C\u002Fstrong> – Automatically assign tickets to agents based on predefined rules. If no agent is assigned, the system assigns the ticket to the first replying agent.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Knowledge Base & Documentation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Management (New)\u003C\u002Fstrong> – Quickly create and organize help docs with categories, tags, and authors so users can find answers fast, reducing support workload significantly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Knowledge Base Layout & Style Customization (New)\u003C\u002Fstrong> – Style your knowledge base with quick customization options for layouts, colors, and width effortlessly without touching code, matching your brand perfectly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Layouts + FSE Support\u003C\u002Fstrong> – Display docs in grid, masonry, or list view. Fully compatible with both classic and Full Site Editing themes for maximum flexibility.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ BetterDocs Migration Tool\u003C\u002Fstrong> – Seamlessly transfer all your documentation from BetterDocs to Support Genix Knowledge Base with one-click migration, preserving categories, tags, and article structure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Team & User Roles:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Agents\u003C\u002Fstrong> – Add as many agents as needed to support your team’s growth, with no restrictions on user access.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Unlimited Customers\u003C\u002Fstrong> – Serve an unlimited number of customers, allowing your business to grow without support system limitations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Agent Roles & Permissions\u003C\u002Fstrong> – Assign specific roles and permissions to agents, ensuring smooth management and team collaboration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multiple Role Assignment\u003C\u002Fstrong> – Assign multiple roles to users simultaneously for flexible permission management across teams.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Communication & Workflow:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email Notifications\u003C\u002Fstrong> – Get instant email notifications for every new ticket and update, ensuring you never miss an important request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Saved Replies\u003C\u002Fstrong> – Save time with pre-written replies for common questions, speeding up responses and maintaining customer satisfaction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Filters & Sorting\u003C\u002Fstrong> – Easily filter and sort tickets to quickly find what you need, keeping your support organized and streamlined.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations & Compatibility:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration\u003C\u002Fstrong> – View customer order history directly within support tickets for instant purchase context and faster resolution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fluent Support Migration Tool\u003C\u002Fstrong> – Import all tickets, customers, and conversation history from Fluent Support with our automated migration tool for easy platform switching.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multisite Support\u003C\u002Fstrong> – Full compatibility with WordPress Multisite networks for managing support across multiple sites.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WPML Compatibility\u003C\u002Fstrong> – Support Genix integrates with WPML, making it easy to run multilingual support systems for global customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Multilingual Support\u003C\u002Fstrong> – Easily translate the plugin into any language. Fully compatible with popular translation plugins for seamless localization.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Setup & Design:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Setup Wizard\u003C\u002Fstrong> – Quick and easy setup process with guided wizard for faster onboarding and configuration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Fully Responsive Design\u003C\u002Fstrong> – Access and manage tickets from any device, thanks to Support Genix’s fully responsive design.\u003C\u002Fp>\n\u003Ch3>🔥 Premium Features (Support Genix Pro)\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>AI & Automation:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Creation via Chatbot (New)\u003C\u002Fstrong> – Allow customers to create support tickets directly from the chatbot when questions require human assistance, with full conversation context.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Smart Documentation Suggestions (New)\u003C\u002Fstrong> – Display relevant help articles from your knowledge base while customers create tickets, reducing incoming support volume by up to 40%.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto Close Inactive Ticket\u003C\u002Fstrong> – Automatically close resolved tickets after a set period, keeping your helpdesk clean and workflow organized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Auto-Trash & Auto-Delete Tickets\u003C\u002Fstrong> – Automatically clean up old or resolved tickets after a set period, keeping your helpdesk organized and database optimized.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Conditional Logic for Custom Fields (New)\u003C\u002Fstrong> – Create dynamic ticket forms with fields that appear or disappear based on user selections, collecting exactly the information you need.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticket Management:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Email to Ticket Conversion\u003C\u002Fstrong> – Convert incoming emails into tickets automatically via email piping, streamlining your workflow for faster response times.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Mailbox Binding & Management (New)\u003C\u002Fstrong> – Associate email addresses with support tickets for organized multi-mailbox management, automatic routing, and department-based handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Transfer Between Mailboxes\u003C\u002Fstrong> – Move tickets across mailbox categories for better organization, departmental routing, and workload distribution.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Tags\u003C\u002Fstrong> – Organize and prioritize tickets with customizable tags for quick sorting and easy identification of customer issues.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Ticket Hotlink\u003C\u002Fstrong> – Provide customers with secure, one-click access to their tickets. Each hotlink automatically logs the customer into the support portal without manual sign-in.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Customizable Text Editor Height\u003C\u002Fstrong> – Adjust the text editor height to match your team’s preferences for comfortable ticket creation and replies.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ WooCommerce Integration (Advanced)\u003C\u002Fstrong> – Connect external WooCommerce stores and auto-create tickets from WooCommerce events like new orders.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Webhook Integration\u003C\u002Fstrong> – Integrate with external services like Zapier, HubSpot, and more to automate ticket updates across your tech stack.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Analytics & Performance:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Performance Insights\u003C\u002Fstrong> – Schedule automated performance reports at your preferred frequency—hourly, daily, weekly, or monthly. Key support metrics delivered directly to your inbox.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Weekend & Holiday Settings\u003C\u002Fstrong> – Set special hours for weekends and holidays, ensuring smooth support management during off hours with automated away messages and schedule control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>User Access & Login:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Login with Google & Envato\u003C\u002Fstrong> – Easily log in to Support Genix using your Google or Envato account, saving time and simplifying access for both agents and customers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>More:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>✅ Priority Support\u003C\u002Fstrong> – Get priority support from our team of experts with faster response times and dedicated assistance for Pro customers.\u003C\u002Fp>\n\u003Cp>More features and enhancements coming with regular updates! 🚀 Upgrade today to unlock all these powerful tools and take your customer support to the next level!\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>⚡ Powerful Integrations Available in Support Genix\u003C\u002Fh3>\n\u003Cp>Connect with the tools you already use! Manage queries faster with powerful integrations. 🚀\u003C\u002Fp>\n\u003Cp>\u003Cstrong>🛒 Connect Your Digital Marketplace\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Envato Marketplace Integration\u003C\u002Fstrong> – Verify purchase codes from Envato, ThemeForest, and CodeCanyon instantly.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💬 Reach Customers Wherever They Are\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WhatsApp Integration (Pro)\u003C\u002Fstrong> – Support customers on WhatsApp with automatic ticket creation.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Slack Integration (Pro)\u003C\u002Fstrong> – Get real-time ticket updates via Slack for better team collaboration.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>💡 Seamless eCommerce Support\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce Integration\u003C\u002Fstrong> – Manage WooCommerce customer queries and orders directly in Support Genix.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>EDD Integration (Pro)\u003C\u002Fstrong> – Simplified support for Easy Digital Downloads with seamless ticket management.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>🎯 Amplify Your Marketing & Learning Tools\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>FluentCRM Integration (Pro)\u003C\u002Fstrong> – Efficient CRM management of customer relations and communications.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tutor LMS Integration (Pro)\u003C\u002Fstrong> – Manage support tickets for students, courses, and instructors.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>📉 Reduce Ticket Volume Automatically\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>BetterDocs Integration (Pro)\u003C\u002Fstrong> – Auto-suggest relevant articles before tickets are created to reduce volume.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All integrations work out of the box with no technical expertise needed.\u003C\u002Fp>\n\u003Cp>👉 \u003Cstrong>Explore the full power!\u003C\u002Fstrong> \u003Ca href=\"https:\u002F\u002Fsupportgenix.com\u002Fpricing\u002F?utm_source=wprepo&utm_medium=freeplugin&utm_campaign=purchasepro\" rel=\"nofollow ugc\">Upgrade to Support Genix Pro\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>🎬 Community Tutorials\u003C\u002Fh3>\n\u003Cp>Learn from our amazing community members who’ve created helpful tutorials:\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FuhL2hkjnBb0?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003Cbr \u002F>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002Fa4-TINcT7Zg?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","AI-powered helpdesk & support ticket system with chatbot, knowledge base, and smart automation for WordPress.",1000,51618,88,9,"2026-04-08T08:19:00.000Z","5.0",[52,20,53,21,54],"ai-chatbot","helpdesk","support-ticket","http:\u002F\u002Fsupportgenix.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fsupport-genix-lite.1.4.44.zip",97,3,"2025-09-03 00:00:00",{"slug":61,"name":62,"version":63,"author":64,"author_profile":65,"description":66,"short_description":67,"active_installs":11,"downloaded":68,"rating":11,"num_ratings":11,"last_updated":69,"tested_up_to":14,"requires_at_least":70,"requires_php":16,"tags":71,"homepage":74,"download_link":75,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":76},"ai-chatbot-for-support-e-commerce","AI Chatbot for Support & E-Commerce","1.0.3","Jatinder Singh","https:\u002F\u002Fprofiles.wordpress.org\u002Fphpsoftsol\u002F","\u003Cp>Note: A publicly accessible HTTPS domain is required. Localhost and local development environments are not supported.\u003C\u002Fp>\n\u003Cp>AI Chatbot for WordPress & WooCommerce adds an AI-powered chat assistant to your website using Retrieval-Augmented Generation (RAG).\u003C\u002Fp>\n\u003Cp>The plugin allows site owners to train a chatbot on their own WordPress data — including FAQs, pages, posts, and WooCommerce products — and provide accurate, contextual answers to visitor questions using Gemini or OpenAI models.\u003C\u002Fp>\n\u003Cp>Content is securely sent to an external AI processing service for embedding generation and chat responses.\u003C\u002Fp>\n\u003Cp>An API token is required to enable AI functionality.\u003C\u002Fp>\n\u003Ch3>Key Features\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Frontend chatbot widget with configurable position\u003C\u002Fli>\n\u003Cli>Supports Gemini and OpenAI AI models\u003C\u002Fli>\n\u003Cli>Retrieval-Augmented Generation (RAG) based answers\u003C\u002Fli>\n\u003Cli>Learn from FAQs, pages, posts, and WooCommerce products\u003C\u002Fli>\n\u003Cli>Manual content sync and embedding generation\u003C\u002Fli>\n\u003Cli>Email notification when AI training is completed\u003C\u002Fli>\n\u003Cli>HTTPS-only communication with the external service\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How It Works\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Install and activate the plugin\u003C\u002Fli>\n\u003Cli>Configure the chatbot position on the frontend\u003C\u002Fli>\n\u003Cli>Enter AI provider details (Gemini or OpenAI API key and model)\u003C\u002Fli>\n\u003Cli>Choose which content types to send for learning\u003C\u002Fli>\n\u003Cli>Submit selected content for processing\u003C\u002Fli>\n\u003Cli>Receive an email once embeddings are ready\u003C\u002Fli>\n\u003Cli>Enable the chatbot on the frontend\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Supported Content Types\u003C\u002Fh3>\n\u003Cp>You can choose which data to send for AI learning:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>FAQs (required)\u003C\u002Fli>\n\u003Cli>Pages\u003C\u002Fli>\n\u003Cli>Posts\u003C\u002Fli>\n\u003Cli>WooCommerce products\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Each content item is automatically truncated to a maximum of \u003Cstrong>1000 words\u003C\u002Fstrong> before processing.\u003C\u002Fp>\n\u003Ch3>Usage Limits\u003C\u002Fh3>\n\u003Cp>The free service tier includes the following limits:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Up to \u003Cstrong>1500 chat requests per day\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Maximum \u003Cstrong>100 FAQs\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Maximum \u003Cstrong>100 posts\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Maximum \u003Cstrong>100 pages\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Maximum \u003Cstrong>100 WooCommerce products\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Total data size limited to \u003Cstrong>2 MB\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>All limits are enforced by the external AI service.\u003C\u002Fp>\n\u003Ch3>External Services\u003C\u002Fh3>\n\u003Cp>This plugin connects to an external service to process content, generate embeddings, and provide AI responses.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Service Endpoint\u003C\u002Fstrong>\u003Cbr \u002F>\nhttps:\u002F\u002Fragai.phpsoftsolutions.in\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Purpose\u003C\u002Fstrong>\u003Cbr \u002F>\n* Store selected WordPress content\u003Cbr \u002F>\n* Generate embeddings\u003Cbr \u002F>\n* Process chat queries using AI models\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Data Sent\u003C\u002Fstrong>\u003Cbr \u002F>\n* FAQ questions and answers\u003Cbr \u002F>\n* Selected page, post, and product content\u003Cbr \u002F>\n* Site identifier\u003Cbr \u002F>\n* Selected AI provider and model\u003C\u002Fp>\n\u003Cp>AI provider API keys are used only for request processing and are not exposed publicly.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Service Provider\u003C\u002Fstrong>\u003Cbr \u002F>\nPHPSOFT SOLUTIONS\u003Cbr \u002F>\nhttps:\u002F\u002Fwww.phpsoftsolutions.in\u002Fprivacy-policy\u003C\u002Fp>\n","AI-powered chatbot for WordPress and WooCommerce using OpenAI or Gemini, trained on your site content.",165,"2026-02-05T10:55:00.000Z","6.0",[72,52,20,73,22],"ai-assistant","gemini-ai","https:\u002F\u002Fwww.phpsoftsolutions.in\u002Fai-chatbot-for-support-e-commerce\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fai-chatbot-for-support-e-commerce.1.0.3.zip","2026-04-06T09:54:40.288Z",{"slug":78,"name":79,"version":80,"author":81,"author_profile":82,"description":83,"short_description":84,"active_installs":11,"downloaded":85,"rating":11,"num_ratings":11,"last_updated":86,"tested_up_to":14,"requires_at_least":70,"requires_php":16,"tags":87,"homepage":89,"download_link":90,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"aspired-chatbot","Aspired Chatbot","1.0.2","aspiredwebsites","https:\u002F\u002Fprofiles.wordpress.org\u002Faspiredwebsites\u002F","\u003Cp>Aspired Chatbot helps site owners answer common questions using only approved business information.\u003C\u002Fp>\n\u003Cp>The plugin is built for sites that want a controlled chatbot experience instead of a general-purpose AI assistant. You decide what information is allowed into the knowledge base, and the chatbot uses that approved content when responding to visitors.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Manual knowledge base management\u003C\u002Fli>\n\u003Cli>Site scanner for pages and posts\u003C\u002Fli>\n\u003Cli>Allowed-topics fallback behavior\u003C\u002Fli>\n\u003Cli>OpenAI-powered replies using approved knowledge base context\u003C\u002Fli>\n\u003Cli>Analytics with transcripts, CSV export, and unanswered question tracking\u003C\u002Fli>\n\u003Cli>Per-page conversation starters\u003C\u002Fli>\n\u003Cli>Prompt preview for administrators\u003C\u002Fli>\n\u003Cli>Human handoff email and URL settings\u003C\u002Fli>\n\u003Cli>Rate limiting for chat requests\u003C\u002Fli>\n\u003Cli>Optional uninstall cleanup\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How it works\u003C\u002Fh4>\n\u003Col>\n\u003Cli>Add your OpenAI API key in the plugin settings.\u003C\u002Fli>\n\u003Cli>Add approved business information to the knowledge base manually or import it from your site with the scanner.\u003C\u002Fli>\n\u003Cli>Place the chatbot on the site frontend.\u003C\u002Fli>\n\u003Cli>When a visitor sends a message, the plugin checks the approved knowledge base context and sends the message plus that approved context to OpenAI.\u003C\u002Fli>\n\u003Cli>If the knowledge base does not contain relevant information, the plugin falls back to a restricted reply instead of inventing an answer.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch4>External Services\u003C\u002Fh4>\n\u003Cp>This plugin connects to the OpenAI API to generate chatbot responses.\u003C\u002Fp>\n\u003Cp>Service: OpenAI\u003Cbr \u002F>\nWebsite: OpenAI\u003Cbr \u002F>\nAPI Endpoint: https:\u002F\u002Fapi.openai.com\u002Fv1\u002Fresponses\u003Cbr \u002F>\nService terms: https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fterms-of-use\u003C\u002Fp>\n\u003Cp>Data sent to the service:\u003Cbr \u002F>\n* The visitor’s chat message\u003Cbr \u002F>\n* Approved knowledge base context selected from your site\u003Cbr \u002F>\n* Your configured system prompt\u002Finstructions\u003Cbr \u002F>\n* The selected OpenAI model needed to complete the request\u003C\u002Fp>\n\u003Cp>When data is sent:\u003Cbr \u002F>\n* Only when a visitor submits a chat message and a response is requested\u003C\u002Fp>\n\u003Cp>Why data is sent:\u003Cbr \u002F>\n* To generate a chatbot reply based on the approved knowledge base context configured by the site owner\u003C\u002Fp>\n\u003Cp>Service privacy policy:\u003Cbr \u002F>\n* https:\u002F\u002Fopenai.com\u002Fpolicies\u002Fprivacy-policy\u003C\u002Fp>\n\u003Ch4>Data storage\u003C\u002Fh4>\n\u003Cp>This plugin stores data in your WordPress database.\u003C\u002Fp>\n\u003Cp>It creates the following custom database tables:\u003Cbr \u002F>\n* \u003Ccode>aspich_kb\u003C\u002Fcode> for approved knowledge base entries\u003Cbr \u002F>\n* \u003Ccode>aspich_analytics\u003C\u002Fcode> for analytics events, transcripts, unanswered question tracking, and related chatbot activity\u003C\u002Fp>\n\u003Cp>The analytics table may store data such as:\u003Cbr \u002F>\n* Visitor chat messages\u003Cbr \u002F>\n* Bot replies\u003Cbr \u002F>\n* Event type\u003Cbr \u002F>\n* Page URL\u003Cbr \u002F>\n* Session hash used for rate limiting and conversation tracking\u003C\u002Fp>\n\u003Cp>Plugin settings are stored in the standard WordPress options table.\u003C\u002Fp>\n\u003Cp>The plugin also stores chat history and widget state in the visitor’s browser using localStorage so the conversation can continue across pages on the same browser\u002Fdevice.\u003C\u002Fp>\n\u003Ch3>Privacy\u003C\u002Fh3>\n\u003Cp>When the chatbot is used, visitor-submitted chat messages are sent to OpenAI to generate responses.\u003C\u002Fp>\n\u003Cp>This plugin may store the following data in the WordPress database:\u003Cbr \u002F>\n* Chat messages submitted by visitors\u003Cbr \u002F>\n* Chatbot responses\u003Cbr \u002F>\n* Event types (such as message sent or suggestion click)\u003Cbr \u002F>\n* Page URLs where interactions occur\u003Cbr \u002F>\n* A generated session hash used for rate limiting and conversation tracking\u003Cbr \u002F>\n* Unanswered question records for analytics\u003C\u002Fp>\n\u003Cp>The plugin also stores chat history and widget state locally in the visitor’s browser using localStorage to maintain conversation continuity across pages.\u003C\u002Fp>\n\u003Cp>This plugin does not:\u003Cbr \u002F>\n* Track users across sites\u003Cbr \u002F>\n* Store personal data beyond what is submitted in chat messages\u003Cbr \u002F>\n* Share data with any third-party service other than OpenAI\u003C\u002Fp>\n\u003Cp>Site owners are responsible for updating their privacy policy to disclose:\u003Cbr \u002F>\n* Use of OpenAI as a third-party processor\u003Cbr \u002F>\n* Storage of chat transcripts and analytics data\u003Cbr \u002F>\n* Use of browser localStorage for chat persistence\u003C\u002Fp>\n\u003Ch4>Upload-ready notes\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>No obfuscated code\u003C\u002Fli>\n\u003Cli>No hidden remote control behavior\u003C\u002Fli>\n\u003Cli>No frontend exposure of the OpenAI API key\u003C\u002Fli>\n\u003Cli>External service usage is disclosed above\u003C\u002Fli>\n\u003C\u002Ful>\n","A WordPress chatbot plugin with a manual knowledge base, site scanner, analytics, and OpenAI-powered replies restricted to approved site information.",130,"2026-03-27T23:53:00.000Z",[52,19,21,22,88],"support-chatbot","https:\u002F\u002Faspiredwebsiteswp.com\u002Faspired-chat-bot\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Faspired-chatbot.1.0.2.zip",{"slug":92,"name":93,"version":94,"author":95,"author_profile":96,"description":97,"short_description":98,"active_installs":11,"downloaded":99,"rating":11,"num_ratings":11,"last_updated":100,"tested_up_to":14,"requires_at_least":15,"requires_php":101,"tags":102,"homepage":104,"download_link":105,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"chiebot","Chiebot – AI Chat Assistant","0.3.3","mockuptokyo","https:\u002F\u002Fprofiles.wordpress.org\u002Fmockuptokyo\u002F","\u003Cp>Chiebot is a WordPress plugin that builds a RAG (Retrieval-Augmented Generation) chatbot using OpenAI Responses API and Vector Store. 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Uses OpenAI API to learn your site content and automatically answer visitor questions.",281,"2026-01-16T02:35:00.000Z","8.0",[18,19,20,103,22],"faq","https:\u002F\u002Flicense.wp-ai-chat-bot.work\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchiebot.0.3.3.zip",{"slug":107,"name":108,"version":109,"author":110,"author_profile":111,"description":112,"short_description":113,"active_installs":11,"downloaded":114,"rating":11,"num_ratings":11,"last_updated":115,"tested_up_to":14,"requires_at_least":116,"requires_php":16,"tags":117,"homepage":119,"download_link":120,"security_score":25,"vuln_count":11,"unpatched_count":11,"last_vuln_date":26,"fetched_at":27},"colorwhistle-ai-chatbot","ColorWhistle AI ChatBot","1.0.0","ColorWhistle","https:\u002F\u002Fprofiles.wordpress.org\u002Fcolorwhistlecw\u002F","\u003Cp>\u003Cstrong>ColorWhistle AI ChatBot\u003C\u002Fstrong> transforms your WordPress site into a knowledgeable AI assistant. 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