[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f50zLZ1b9W4jo9lbw8RrT80tL-HjMjiwWXcj0fG9e4Iw":3},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29,"vulnerabilities":30,"developer":31,"crawl_stats":28,"alternatives":39,"analysis":143,"fingerprints":395},"mwb-zendesk-woo-order-sync","Order Sync with Zendesk for WooCommerce","2.2.1","WP Swings","https:\u002F\u002Fprofiles.wordpress.org\u002Fwpswings\u002F","\u003Cp>Order Sync with Zendesk for WooCommerce plugin will provide a managed process for dealing with new tickets and assembling customers’ order data. It is a two-way integration between Zendesk and WooCommerce.\u003C\u002Fp>\n\u003Cp>The admin needs to install the \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fmarketplace\u002Fapps\u002Fsupport\u002F210789\u002Fwoocommerce-orders\u002F\" rel=\"nofollow ugc\">\u003Cstrong>WooCommerce Orders\u003C\u002Fstrong>\u003C\u002Fa> (from Zendesk Marketplace) before syncing this plugin. It is essentially, a Zendesk-oriented solution that will only work for WooCommerce orders.\u003C\u002Fp>\n\u003Cp>The admin can directly verify ticket details from their WooCommerce, removing the need to check their Zendesk account each time. Order Sync with Zendesk for WooCommerce plugin enhances the workflow of WooCommerce stores and improves ticket management. It also helps customers register their queries and follow up on them efficiently.\u003C\u002Fp>\n\u003Cp>Zendesk integration with WordPress And WooCommerce plugin enhances the workflow of WooCommerce stores and improves ticket management. Also, it helps customers register their queries and follow up on them efficiently.\u003C\u002Fp>\n\u003Cp>Zendesk WordPress & WooCommerce Integration is a remarkable way to improve the user experience. It helps establish better communication between the customers and store owners through chat ticketing, strengthening the customer-buyer relationship. And keeps the customers satisfied\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>\u003Cstrong>NOTE: For using Order Sync with Zendesk for WooCommerce plugin, you need to install the \u003Ca href=\"https:\u002F\u002Fwww.zendesk.com\u002Fmarketplace\u002Fapps\u002Fsupport\u002F210789\u002Fwoocommerce-orders\u002F\" rel=\"nofollow ugc\">\u003Cstrong>WooCommerce Orders App\u003C\u002Fstrong>\u003C\u002Fa> from the Zendesk Marketplace.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Ch3>MAIN FEATURES FOR ADMIN\u003C\u002Fh3>\n\u003Cp>Admin can decide the number of WooCommerce orders and details of new customers’ requests to be displayed.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>A New Report Section has been added for admin to quickly view all the important details in a glance this report include subject, customer, status, ticket priority etc\u003C\u002Fli>\n\u003Cli>You have the option to automatically generate a ticket when a new user registers on your website. This saves time and ensures immediate assistance for users right from the start.\u003C\u002Fli>\n\u003Cli>A custom widget has been created, which you can place on anywhere on the website to show the ticket history. This enhances user experience by providing easy access to past support interactions.\u003C\u002Fli>\n\u003Cli>Our WooCommerce Zendesk Integrations is compatible with the HPOS (High-Performance Order Sync) feature of WooCommerce.\u003C\u002Fli>\n\u003Cli>WooCommerce Orders App provides live information about your customers’ orders.\u003C\u002Fli>\n\u003Cli>Whenever a ticket is raised, the WooCommerce order app fetches the live order values and the total number of orders in your Zendesk dashboard. \u003C\u002Fli>\n\u003Cli>Admins can see all the tickets generated by any particular customer. \u003C\u002Fli>\n\u003Cli>The order data fetched by Zendesk from the WooCommerce store contains the order items and their attributes.\u003C\u002Fli>\n\u003Cli>The Admin can enable the option for email notification to get notified with all the details related to the ticket when a customer raises a ticket.\u003C\u002Fli>\n\u003Cli>The Admin can completely customize the email template from the WooCommerce email section.\u003C\u002Fli>\n\u003Cli>Along with the order details, the admin can also sync the order meta keys on Zendesk using Order Fields from Order Configuration Settings.\u003C\u002Fli>\n\u003Cli>The admin can configure the plugin to automatically sync the order status with CRM and create a Zendesk ticket based on the chosen order status.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>MAIN FEATURES FOR CUSTOMERS\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>In the Ticket History tab, customers can view all the tickets that they have generated.  The ticket list will contain tickets generated from different billing email addresses.\u003C\u002Fli>\n\u003Cli>Customers can create a new Zendesk ticket upon clicking the “Create Ticket” button in the My Account section by using any of their billing emails—no need to go to Zendesk to create tickets. \u003C\u002Fli>\n\u003Cli>Customers can also add their comments from WooCommerce. It will be reflected in the admin’s Zendesk account. \u003C\u002Fli>\n\u003Cli>Customers can review their chat history with your agents for tickets from the Ticket History section. This allows them to keep track of their interactions in one place.\u003C\u002Fli>\n\u003Cli>Customers and Admin both will get an email notification when a customer raises a ticket.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Visit \u003Ca href=\"https:\u002F\u002Fdocs.wpswings.com\u002Forder-sync-with-zendesk-for-woocommerce\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=zendesk-doc\" rel=\"nofollow ugc\">\u003Cstrong>Order Sync with Zendesk for WooCommerce Documentation\u003C\u002Fstrong>\u003C\u002Fa> to learn more about the features and working of the plugin. Check out our \u003Ca href=\"https:\u002F\u002Fsupport.wpswings.com\u002Fwordpress-plugins-knowledge-base\u002Fcategory\u002Fzendesk-woo-order-sync\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=zendesk-kb\" rel=\"nofollow ugc\">\u003Cstrong>Zendesk Plugin knowledge base\u003C\u002Fstrong>\u003C\u002Fa> for some deep insights and FAQs on the plugin.\u003C\u002Fp>\n\u003Ch3>ZENDESK FOR WOOCOMMERCE PLUGIN COMPATIBILITIES\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>WooCommerce HPOS:\u003C\u002Fstrong> Our Order Sync with Zendesk for WooCommerce plugin is fully compatible with WooCommerce HPOS (High-Performance Order Sync). \u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>This compatibility improves your store’s performance by enabling speedier and smoother order synchronization for large volumes, ensuring that your operations function normally even during periods of heavy demand.\u003C\u002Fp>\n\u003Ch3>Support\u003C\u002Fh3>\n\u003Cp>If you need support or have questions, kindly use our online chat window \u003Ca href=\"https:\u002F\u002Fwpswings.com\u002Fcontact-us\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=contact-us\" rel=\"nofollow ugc\">\u003Cstrong>here\u003C\u002Fstrong>\u003C\u002Fa> and discover all types of  \u003Ca href=\"https:\u002F\u002Fwpswings.com\u002Fwoocommerce-plugins\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=woocommerce-plugins\" rel=\"nofollow ugc\">\u003Cstrong>WooCommerce Extensions\u003C\u002Fstrong>\u003C\u002Fa> for your eCommerce store.\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Get Huge Discount offers – \u003Ca href=\"https:\u002F\u002Fwpswings.com\u002Foffers\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=offers\" rel=\"nofollow ugc\">\u003Cstrong>Get More Offers\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>If our documentation doesn’t contain the solution to your problem, you can visit the \u003Ca href=\"https:\u002F\u002Fforums.wpswings.com\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=forum\" rel=\"nofollow ugc\">\u003Cstrong>WP Swings Forums Community\u003C\u002Fstrong>\u003C\u002Fa> or \u003Ca href=\"https:\u002F\u002Fwpswings.com\u002Fsubmit-query\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=query\" rel=\"nofollow ugc\">\u003Cstrong>Generate a ticket\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>Create and Revamp your eCommerce store with \u003Ca href=\"https:\u002F\u002Fwpswings.com\u002Fwoocommerce-services\u002F?utm_source=zendesk-org-page&utm_medium=referral&utm_campaign=woocommerce-service\" rel=\"nofollow ugc\">\u003Cstrong>WooCommerce Services\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fblockquote>\n","Manage New Tickets and Orders with Zendesk Woo Order Sync",40,6360,100,2,"2025-08-26T10:47:00.000Z","6.8.5","5.5.0","7.4",[20,21,22,23,24],"customer-support","help-desk","integration-zendesk","order-sync-zendesk","zendesk","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fmwb-zendesk-woo-order-sync\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fmwb-zendesk-woo-order-sync.2.2.1.zip",0,null,"2026-03-15T15:16:48.613Z",[],{"slug":32,"display_name":7,"profile_url":8,"plugin_count":33,"total_installs":34,"avg_security_score":35,"avg_patch_time_days":36,"trust_score":37,"computed_at":38},"wpswings",13,43240,97,101,77,"2026-04-04T05:43:12.610Z",[40,62,86,107,123],{"slug":24,"name":41,"version":42,"author":43,"author_profile":44,"description":45,"short_description":46,"active_installs":47,"downloaded":48,"rating":11,"num_ratings":49,"last_updated":50,"tested_up_to":51,"requires_at_least":52,"requires_php":53,"tags":54,"homepage":57,"download_link":58,"security_score":59,"vuln_count":60,"unpatched_count":27,"last_vuln_date":61,"fetched_at":29},"Zendesk Support for WordPress","1.8.5","zendesk_official","https:\u002F\u002Fprofiles.wordpress.org\u002Fzendesk_official\u002F","\u003Cp>Zendesk Support for WordPress allows you to bring your helpdesk, powered by Zendesk, into your blog or site. Here’s an overview of all the features:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Single sign on with Zendesk’s Remote Authentication\u003C\u002Fstrong>\u003Cbr \u002F>\nHave a healthy user base already? With Single Sign On, your users won’t have to login to Zendesk Support to submit tickets, check their progress or comment in community forums.\u003C\u002Fp>\n\u003Cp>When users try to login to Zendesk, we’ll ping your WordPress site to see if they’re already logged in, and then sign them straight into Zendesk without them needing to register or set a new password. It’s 100% secure, too!\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Turn your blog comments straight into Zendesk Support tickets, with one click\u003C\u002Fstrong>\u003Cbr \u002F>\nNeed to take that conversation offline, or escalate someones question or problem to someone else in the company. From the comments administration screen, you can take any comment made and turn it into a Ticket. The process is completely seamless for your users, and they’ll appreciate the extra mile you’re going to provide amazing customer service.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Web Widget\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd the Zendesk Support Web Widget to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Zendesk Support Feedback Tab\u003C\u002Fstrong>\u003Cbr \u002F>\nAdd a tab to any webpage so users can search your knowledge base, chat with an agent or submit a ticket. You can completely customize the look and feel. You can have it on every page on your WordPress blog, or choose where you want it with the use of a template tag.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Note: Zendesk Support Dropbox users – the dropbox (also known as Zendesk Support Feedback Tab) is soon to be deprecated and has been replaced with the Web Widget. You can continue to use your dropbox for now but we encourage you to try the Web Widget (available in your plug-in) which allows you to easily embed ticketing, self-service and chat on your website as well as providing a much improved experience on mobile web browsers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Access your tickets from your dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nFull access to your views, tickets (including custom fields) and comments. Never lose sight on your support requests, no matter where you are.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>A simple contact form, on the dashboard\u003C\u002Fstrong>\u003Cbr \u002F>\nGive your visitors the ability to quickly submit a question or issue with a two field contact form. You can place this on the dashboard, restricting it to only those with Zendesk accounts, or you can allow anyone to open a request regardless of a Zendesk account.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Like the sound of this plugin but don’t have a Zendesk account yet?  Sign up in just 30 seconds for a 30 day free \u003Ca href=\"http:\u002F\u002Fwww.zendesk.com\u002F?utm_source=wp&utm_medium=dl&utm_campaign=wppin\" title=\"Zendesk help desk software\" rel=\"nofollow ugc\">help desk software\u003C\u002Fa> trial with no credit card needed.\u003C\u002Fp>\n\u003Ch3>Publishing a new version of the plugin on wordpress.org\u003C\u002Fh3>\n\u003Cp>If you are a developer looking to release a new version of the plugin\u003Cbr \u002F>\nSee: https:\u002F\u002Fzendesk.atlassian.net\u002Fwiki\u002Fdisplay\u002FENG\u002FPublishing+new+versions+of+plugins+to+Wordpress.org\u003C\u002Fp>\n","Bring the helpdesk into your blog",2000,138079,7,"2023-09-05T01:01:00.000Z","6.3.8","2.9.2","",[20,21,55,56,24],"helpdesk","support","http:\u002F\u002Fzendesk.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fzendesk.1.8.5.zip",85,1,"2023-04-18 00:00:00",{"slug":63,"name":64,"version":65,"author":66,"author_profile":67,"description":68,"short_description":69,"active_installs":70,"downloaded":71,"rating":72,"num_ratings":73,"last_updated":74,"tested_up_to":75,"requires_at_least":76,"requires_php":77,"tags":78,"homepage":82,"download_link":83,"security_score":84,"vuln_count":60,"unpatched_count":27,"last_vuln_date":85,"fetched_at":29},"fb-messenger-live-chat","Live Chat with Messenger Customer Chat","1.5.0","Zotabox","https:\u002F\u002Fprofiles.wordpress.org\u002Fzotabox\u002F","\u003Cul>\n\u003Cli>Support your customers via Facebook Live Chat.\u003C\u002Fli>\n\u003Cli>Facebook Messenger has over 1 billion active monthly users\u003C\u002Fli>\n\u003Cli>Permanent chat history available for both store owner and customer\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Zotabox is a premium plugin with a 30 day free trial (no credit card req’d) and a 30 day money back guarantee for our package of 20+ promotional sales tools.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002F?utm_source=Wordpress&utm_medium=App&utm_campaign=Wordpress\" rel=\"nofollow ugc\">Zotabox\u003C\u002Fa> is an easy to use package of 20+ promotional sales tools for your website.\u003C\u002Fp>\n\u003Ch4>YOUR ZOTABOX PACKAGE INCLUDES:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Easy Popup – to promote your specials and increase your subscribers with custom images, timers and coupons\u003C\u002Fli>\n\u003Cli>Header Bar – to promote your specials and increase your subscribers. Countdown timer and coupons included.\u003C\u002Fli>\n\u003Cli>Landing Page Builder – create new landing pages with ease\u003C\u002Fli>\n\u003Cli>Slider – slide out box to promote specials, video, collect emails etc.\u003C\u002Fli>\n\u003Cli>Push Notifications – collect subscribers and send out push notifications\u003C\u002Fli>\n\u003Cli>Contact Form Builder – customize fields, departments, attach files, auto-response etc.\u003C\u002Fli>\n\u003Cli>Facebook Live Chat – Support your customers via Facebook\u003C\u002Fli>\n\u003Cli>Social Buttons – encourage followers to join your site\u003C\u002Fli>\n\u003Cli>Easy Store Locator – make it easy for your customers to find you\u003C\u002Fli>\n\u003Cli>Testimonial – have your customers promote for you\u003C\u002Fli>\n\u003Cli>Social Review – automatically display your latest facebook or google reviews\u003C\u002Fli>\n\u003Cli>Notification Box – fade in notification boxes to promote your products\u003C\u002Fli>\n\u003Cli>Stickers – promote latest news, new arrivals, blogs etc\u003C\u002Fli>\n\u003Cli>Promo Box – to promote sales, products, new arrivals\u003C\u002Fli>\n\u003Cli>Easy Banner – upload your custom image and link to any page\u003C\u002Fli>\n\u003Cli>Social Mobile Tools – so customers can contact you on mobile\u003C\u002Fli>\n\u003Cli>EU Cookie Notification – ask EU visitors to accept cookies\u003C\u002Fli>\n\u003Cli>Back to Top Buttons – enhanced, stylish back to top buttons\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Extra Features:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Zotabox is integrated with 20+ email service providers including Mailchimp, Constant Contact, Aweber, Get Response & Campaign Monitor etc.\u003C\u002Fli>\n\u003Cli>Zotabox is also integrated with 20 + social accounts including Facebook, Twitter, Google Plus, Youtube, Instagram, Pinterest, Linked In etc.\u003C\u002Fli>\n\u003Cli>Add countdown timers, custom images, coupons, email capture fields to tools\u003C\u002Fli>\n\u003Cli>Loads asynchronously. Won’t slow down your website.\u003C\u002Fli>\n\u003Cli>No coding needed. Fully customizable.\u003C\u002Fli>\n\u003Cli>Google Analytics and Facebook Pixel Integration\u003C\u002Fli>\n\u003Cli>Custom CSS and Custom HTML available\u003C\u002Fli>\n\u003Cli>User-friendly and responsive design.\u003C\u002Fli>\n\u003Cli>Mobile friendly\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Targeting Rules Include:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Display on Certain Pages \u003C\u002Fli>\n\u003Cli>Time on Site\u003C\u002Fli>\n\u003Cli>Scroll Down Page\u003C\u002Fli>\n\u003Cli>Minimum Screen Size\u003C\u002Fli>\n\u003Cli>Exit Intent (for some tools)\u003C\u002Fli>\n\u003Cli>New, Returning Visitor\u003C\u002Fli>\n\u003Cli>Set Display\u002FExpire Date\u003C\u002Fli>\n\u003Cli>Geo Targeting\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Plans:\u003C\u002Fh4>\n\u003Cp>\u003Cstrong>Starter\u003C\u002Fstrong> – 3,000 customer visits per month. $9.99\u002Fmonth. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Express\u003C\u002Fstrong> – 15,000 customer visits per month. $19.99\u002Fmonth. Premium versions of all tools. Premium versions of all tools.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Platinum\u003C\u002Fstrong> – 150,000 customer visits per month – $49.99\u002Fmonth.\u003C\u002Fp>\n\u003Cp>All Plans include: multiple websites, multiple tools on same website, no branding, email service integration, custom CSS, custom images, google analytics integration etc.\u003C\u002Fp>\n\u003Cp>Guarantee: Get your first payment back if you do not increase your sales in 30 days.\u003C\u002Fp>\n\u003Cp>Custom Plans also available.\u003C\u002Fp>\n\u003Cp>See our \u003Ca href=\"https:\u002F\u002Fzotabox.com\u002Fmembership\u002Fpricing\" rel=\"nofollow ugc\">full pricing plan here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>Works great with \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fecwid-shopping-cart\u002F\" rel=\"ugc\">Ecwid Shopping Cart plugin\u003C\u002Fa>.\u003C\u002Fp>\n\u003Cp>To avoid conflicts with custom themes we recommend manually \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fwordpress-woocommerce-embed-code-instructions\u002F\" rel=\"nofollow ugc\">embedding our code\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch4>ABOUT ZOTABOX\u003C\u002Fh4>\n\u003Cp>Zotabox is based in Hanoi, Vietnam. We have built high quality website marketing tools to increase your sales since 2013. Zotabox includes 20+ onsite tools to boost your sales and get more subscribers.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Note:\u003C\u002Fstrong> Zotabox is a 3rd party service provider. A Zotabox account will be created automatically and you can delete it at any time.\u003C\u002Fp>\n\u003Cp>You will receive important account, informational and promotional emails from us and remarketing ads via Google Adwords. For information to opt out of these ads and emails at any time, please visit \u003Ca href=\"https:\u002F\u002Finfo.zotabox.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">our privacy page\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch3>Arbitrary section 1\u003C\u002Fh3>\n","Support your customers via Facebook Messenger Live Chat conveniently from your own website.",3000,416438,90,212,"2025-04-14T06:17:00.000Z","6.7.5","3.0.1","7.0",[20,79,21,80,81],"facebook","live-chat","messenger","https:\u002F\u002Fzotabox.com\u002Fzbv2\u002Ffacebookchat?utm_source=wordpress.com&utm_medium=Facebook%20Live%20Chat&utm_campaign=ecommerce%20plugins&authuser=anonymous","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Ffb-messenger-live-chat.zip",99,"2019-05-17 00:00:00",{"slug":87,"name":88,"version":89,"author":90,"author_profile":91,"description":92,"short_description":93,"active_installs":94,"downloaded":95,"rating":13,"num_ratings":96,"last_updated":97,"tested_up_to":98,"requires_at_least":99,"requires_php":53,"tags":100,"homepage":103,"download_link":104,"security_score":105,"vuln_count":60,"unpatched_count":27,"last_vuln_date":106,"fetched_at":29},"reamaze","Re:amaze Helpdesk & Live Chat","2.3.2","Reamaze","https:\u002F\u002Fprofiles.wordpress.org\u002Freamaze\u002F","\u003Cp>Introducing Re:amaze for WordPress and WooCommerce. Integrated customer communications, helpdesk and live chat for your blog, WooCommerce store or WordPress site.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Stay connected to your customers and users as efficiently as possible, both offline and online via Live Chat.\u003C\u002Fli>\n\u003Cli>All your email, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, and chat conversations in one place so you can interact with customers no matter where they are.\u003C\u002Fli>\n\u003Cli>Use Re:amaze Cues to automatically target and message online customers using rules and conditions.\u003C\u002Fli>\n\u003Cli>Multi-brand and multi-store support. Have multiple WordPress sites? Manage them all in one place!\u003C\u002Fli>\n\u003Cli>Deploy beautiful Help Sites loaded with your FAQ articles so customers can help themselves.\u003C\u002Fli>\n\u003Cli>Send automated Customer Satisfaction Surveys and keep track of your service quality.\u003C\u002Fli>\n\u003Cli>View and manage WooCommerce customer and order information. Issue refunds, add order notes, update order status while engaging with a customer.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Re:amaze helps companies like Fit Tea, Built Bar, Dose of Colors, and Wild Nutrition streamline their customer support and build great relationships with their customers.\u003C\u002Fp>\n\u003Ch4>The Best Multi-Channel Helpdesk and Live Chat Platform for eCommerce Businesses\u003C\u002Fh4>\n\u003Cp>Connect your Emails, Facebook, Messenger, Twitter, Instagram, SMS\u002FMMS, VOIP, and live chat conversations to a shared inbox so you can provide amazing customer service.\u003C\u002Fp>\n\u003Ch4>Detailed Features\u003C\u002Fh4>\n\u003Cp>Connect multiple WooCommerce stores to a single Re:amaze help desk and get real time customer order data during customer service.\u003C\u002Fp>\n\u003Cp>Create macros with WooCommerce dynamic variables to quickly reply to support tickets with workflows and templates.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>See order details, histories, and lifetime value\u003C\u002Fli>\n\u003Cli>See recent activity, and customers’ screens\u003C\u002Fli>\n\u003Cli>See shipping and fulfillment\u003C\u002Fli>\n\u003Cli>Set order status\u003C\u002Fli>\n\u003Cli>Process refunds and cancellations\u003C\u002Fli>\n\u003Cli>Edit customer and order notes\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Boost Engagement, Conversions, and Sales\u003C\u002Fh4>\n\u003Cp>Add a live chat customer service experience to your storefront to engage customers.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Fully customizable livechat support to match your brand\u003C\u002Fli>\n\u003Cli>Minimal coding required\u003C\u002Fli>\n\u003Cli>SEO-friendly script loading for fast page loads\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Apply powerful rules and condition triggers for automatic customer messaging.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Send call-to-actions, discounts, and promotions via live chat\u003C\u002Fli>\n\u003Cli>Ask for reviews automatically after a purchase\u003C\u002Fli>\n\u003Cli>Up-sell relevant products at checkout\u003C\u002Fli>\n\u003Cli>Prevent shopping cart abandonment\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Reduce Customer Service Volume By 40%\u003C\u002Fh4>\n\u003Cp>Use Chatbots and workflows to respond quickly with relevant messages and FAQ articles.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Hello Bot can automatically greet customers\u003C\u002Fli>\n\u003Cli>FAQ Bot can reply with FAQ articles for faster customer support\u003C\u002Fli>\n\u003Cli>Order Bot can answer order questions\u003C\u002Fli>\n\u003Cli>Chatbot builder (coming soon)\u003C\u002Fli>\n\u003Cli>Create workflows for advanced chat support scenarios\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Perfect For Self Service\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>FAQ and knowledge base management\u003C\u002Fli>\n\u003Cli>Powerful article editor\u003C\u002Fli>\n\u003Cli>Optimized for SEO\u003C\u002Fli>\n\u003Cli>Show your FAQ in live chat\u003C\u002Fli>\n\u003Cli>Embeddable\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Give Agents Full Customer Service Clarity\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Powerful Live Dashboard for customer support, sales, and marketing\u003C\u002Fli>\n\u003Cli>See customer activity and location\u003C\u002Fli>\n\u003Cli>Send 1-on-1 chat messages and optimize sales\u003C\u002Fli>\n\u003Cli>See customer screens and co-browse using Peek!\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Create Happy Customers\u003C\u002Fh4>\n\u003Cp>Schedule satisfaction surveys after customer service emails or chats have been addressed.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Available for email and live chat tickets\u003C\u002Fli>\n\u003Cli>Customers can rate your customer support quality\u003C\u002Fli>\n\u003Cli>Get additional feedback for you to review\u003C\u002Fli>\n\u003Cli>Detailed reporting for support tickets\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Better Teamwork\u003C\u002Fh4>\n\u003Cp>Customer support teams are more efficient when using Re:amaze.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>CRM and segmentation\u003C\u002Fli>\n\u003Cli>Internal notes\u003C\u002Fli>\n\u003Cli>Team activity sharing\u003C\u002Fli>\n\u003Cli>Response templates\u003C\u002Fli>\n\u003Cli>Office hours\u003C\u002Fli>\n\u003Cli>Autoresponders\u003C\u002Fli>\n\u003Cli>Email templates\u003C\u002Fli>\n\u003Cli>iOS and Android mobile apps\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Mobile Apps Available\u003C\u002Fh4>\n\u003Cp>Re:amaze is mobile ready for your team so you can always impress customers with a few taps. Download our mobile apps and receive push notifications for direct messaging with customers while you’re on the go.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>iOS – \u003Ca href=\"https:\u002F\u002Fitunes.apple.com\u002Fus\u002Fapp\u002Freamaze-mobile\u002Fid1190166501?ls=1&mt=8\" rel=\"nofollow ugc\">Get iOS App\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Android – \u003Ca href=\"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.reamaze.farstar&hl=en&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1\" rel=\"nofollow ugc\">Get Android App\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n","Boost sales conversions, loyalty, and engagement. Manage your social, email, sms, live chat, FAQ for your WordPress or WooCommerce store.",400,17212,3,"2024-07-12T23:48:00.000Z","6.5.8","4.0",[101,20,21,80,102],"ai","woocommerce","https:\u002F\u002Fwww.reamaze.com?referrer=wordpress","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Freamaze.zip",92,"2022-06-22 00:00:00",{"slug":108,"name":109,"version":110,"author":111,"author_profile":112,"description":113,"short_description":114,"active_installs":13,"downloaded":115,"rating":13,"num_ratings":96,"last_updated":116,"tested_up_to":16,"requires_at_least":117,"requires_php":77,"tags":118,"homepage":121,"download_link":122,"security_score":13,"vuln_count":27,"unpatched_count":27,"last_vuln_date":28,"fetched_at":29},"chipbot","ChipBot – Video, Live Chat, & AI Help Desk","2.0.5","Matt Lo","https:\u002F\u002Fprofiles.wordpress.org\u002Fmattlo\u002F","\u003Ch4>Overview\u003C\u002Fh4>\n\u003Cp>🤔 Wondering why your traffic isn’t converting or spending too much on live chat for little in return? There’s not enough time in the day to solve this if you’re alone or in a small team. So we built ChipBot to help.\u003C\u002Fp>\n\u003Cp>👉 ChipBot is a new kind of plugin that improves the customer experience while reducing your time from doing so. ChipBot is built to elevate sales and reduce support tickets.\u003C\u002Fp>\n\u003Ch4>Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>✅ Use a \u003Ca href=\"https:\u002F\u002Fgetchipbot.com\" rel=\"nofollow ugc\">pop up video\u003C\u002Fa> to improve lead generation, sales, or conversion rates on your WordPress website.\u003C\u002Fli>\n\u003Cli>✅ Connect multiple videos together in a TikTok-style format for unlimited scrolling.\u003C\u002Fli>\n\u003Cli>✅ Close sales and qualify leads with built-in live chat.\u003C\u002Fli>\n\u003Cli>✅ Get customer notifications with our mobile app (iOS and Android).\u003C\u002Fli>\n\u003Cli>✅ Automate customer support with our integrated AI help desk.\u003C\u002Fli>\n\u003Cli>✅ Leverage our built-in AI tools to generate support documentation and respond to customer live chat questions automatically.\u003C\u002Fli>\n\u003Cli>✅ Analyze video retention and customer engagement.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>What is ChipBot Video\u003C\u002Fh4>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FY__fOdT6nNw?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n","ChipBot turns your website into a face-to-face story experience powered by AI, video, and chat.",7976,"2025-10-13T20:28:00.000Z","6.0",[101,20,21,119,120],"leads","videos","https:\u002F\u002Fgetchipbot.com\u002F?utm_source=wordpress&utm_medium=plugin-link","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchipbot.2.0.5.zip",{"slug":124,"name":125,"version":126,"author":127,"author_profile":128,"description":129,"short_description":130,"active_installs":11,"downloaded":131,"rating":13,"num_ratings":96,"last_updated":132,"tested_up_to":133,"requires_at_least":134,"requires_php":77,"tags":135,"homepage":139,"download_link":140,"security_score":141,"vuln_count":14,"unpatched_count":27,"last_vuln_date":142,"fetched_at":29},"guest-support","Guest Support","1.3.0","RcaTheme.com","https:\u002F\u002Fprofiles.wordpress.org\u002Frcatheme\u002F","\u003Cp>\u003Cstrong>Guest Support\u003C\u002Fstrong> is a comprehensive customer support ticket system for WordPress.\u003C\u002Fp>\n\u003Cp>With this plugin, you can effortlessly provide customer support, allowing users to create new tickets and replies, and agents to respond to tickets without requiring any login or registration.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fguest-support-wp.rcatheme.com\u002F\" rel=\"nofollow ugc\">View live demo\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create new ticket:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Users can create tickets without any Login\u002FRegistration\u003C\u002Fli>\n\u003Cli>Live WordPress Posts suggestions based on user’s typing on the Subject input field through Ajax (\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fitem\u002Fguest-support-addon-for-wordpress\" rel=\"nofollow ugc\">Pro Addon required\u003C\u002Fa>).\u003C\u002Fli>\n\u003Cli>Users can upload files with the maximum allowed number of files, total files size and allowed file types\u002Fextensions based on settings.\u003C\u002Fli>\n\u003Cli>Secure file uploads and stores files with random filenames on your server.\u003C\u002Fli>\n\u003Cli>Google reCAPTCHA 3 SPAM verification.\u003C\u002Fli>\n\u003Cli>Verify email with OTP (One Time Password) through Ajax (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Internal email validation system to identify fake\u002Fmistyped\u002Finvalid and disposable temporary email addresses.\u003C\u002Fli>\n\u003Cli>99.9% SPAM free if you enable Email verification.\u003C\u002Fli>\n\u003Cli>Option to show a customized message or redirect to the ticket view page after successfully submitting a ticket.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create reply:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>After creating a new ticket, both the user and support agent will receive email notifications with a unique ticket link.\u003C\u002Fli>\n\u003Cli>Agents can reply to the ticket using the unique ticket link without logging in.\u003C\u002Fli>\n\u003Cli>Users can reply to the ticket using the unique ticket link without logging in.\u003C\u002Fli>\n\u003Cli>Both the user and agent can edit the last\u002Fall reply message(s) based on settings.\u003C\u002Fli>\n\u003Cli>Both the user and agent can close tickets when submitting a reply.\u003C\u002Fli>\n\u003Cli>Both the user and agent can close tickets using a Close Ticket link.\u003C\u002Fli>\n\u003Cli>Both the user and agent can reopen closed tickets if allowed in the settings.\u003C\u002Fli>\n\u003Cli>On the single ticket view page, both the user and agent can see links to other submitted tickets of the same user based on the user’s email address.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Signature and profile photo (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Both users and agents can set a profile photo and default signature if allowed in the settings. Login\u002Fregistration required to use this feature.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Create ticket for users by Admin and Agent (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Admins can create tickets for other registered users from the admin panel.\u003C\u002Fli>\n\u003Cli>Agents can create tickets for other registered users from the frontend.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – List of tickets:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Admins can view a list of all tickets in the WordPress admin panel.\u003C\u002Fli>\n\u003Cli>Agents can view a list of all tickets submitted to their department on the frontend (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Registered users can view a list of all tickets (Pro Addon required).\u003C\u002Fli>\n\u003Cli>If a user registers later with an email address that was used to submit tickets, all of the user’s tickets (before and after registration) will be displayed on the frontend tickets list page (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Filter tickets by ticket status: ‘Open’, ‘Pending’, ‘Closed’, and departments.\u003C\u002Fli>\n\u003Cli>Sort tickets by ‘Ticket Created Date A-Z’, ‘Ticket Created Date Z-A’, ‘Last Reply Date A-Z’, and ‘Last Reply Date Z-A’.\u003C\u002Fli>\n\u003Cli>Search tickets by ticket ID, subject, and email address.\u003C\u002Fli>\n\u003Cli>Users and agents can still view a list of submitted tickets on the single ticket view page without logging in or registering.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Admin- Department:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create\u002Fedit\u002Fdelete unlimited departments. One department supported in the free version.\u003C\u002Fli>\n\u003Cli>Assign a support agent to each department.\u003C\u002Fli>\n\u003Cli>Show\u002Fhide department field on the frontend ticket submission form.\u003C\u002Fli>\n\u003Cli>Add additional email notification addresses to each department.\u003C\u002Fli>\n\u003Cli>When a new ticket is submitted to a specific department, the assigned support agent and additional email addresses will receive email notifications.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Admin- Forms and Form Builder:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Create\u002Fedit\u002Fdelete unlimited forms with dedicated custom fields, features, and options. One form is supported in the free version.\u003C\u002Fli>\n\u003Cli>Add different forms with different and dedicated custom fields to different pages and receive support tickets.\u003C\u002Fli>\n\u003Cli>Dedicated shortcode for each form.\u003C\u002Fli>\n\u003Cli>Add unlimited custom fields (Pro Addon required).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Supported custom field types include:\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Textbox\u003C\u002Fli>\n\u003Cli>Email\u003C\u002Fli>\n\u003Cli>Number Box\u003C\u002Fli>\n\u003Cli>Textarea\u003C\u002Fli>\n\u003Cli>Dropdown\u002FSelect\u003C\u002Fli>\n\u003Cli>Radio Group\u003C\u002Fli>\n\u003Cli>Checkbox Group\u003C\u002Fli>\n\u003Cli>Hidden\u003C\u002Fli>\n\u003Cli>Date Picker\u003C\u002Fli>\n\u003Cli>Date and Time Picker\u003C\u002Fli>\n\u003Cli>Content (Supports HTML)\u003C\u002Fli>\n\u003Cli>Option to restrict custom fields to require login. Useful for asking sensitive information, like website login info.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Dedicated options for each form:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Add\u002Fedit\u002Fremove unlimited custom fields with field Name, Label, Placeholder, Error message, etc. (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Option to show the custom field on the Ticket submission or Reply form or both (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Option to add\u002Fremove custom field inputs on Email notifications (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Re-order all (core and custom) fields.\u003C\u002Fli>\n\u003Cli>Arrange\u002Frearrange all (core and custom) fields with 1-3 columns.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable file upload.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable Google reCAPTCHA.\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable email verification (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Enable\u002Fdisable WordPress posts suggestions when typing in the Subject field (Pro Addon required).\u003C\u002Fli>\n\u003Cli>Add your own CSS classes for input fields and buttons.\u003C\u002Fli>\n\u003Cli>Add your own button texts.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket View Page’s Sidebar Options:\u003C\u002Fstrong>\n\u003Cul>\n\u003Cli>Option to add HTML supported content at the very top.\u003C\u002Fli>\n\u003Cli>Option to add HTML supported content at the very bottom.\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide ticket status\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide ticket created date\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide last updated date\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide user-submitted custom fields’ label and value for the initial message (when the ticket is created), not for replies.\u003C\u002Fli>\n\u003Cli>Option to show\u002Fhide other tickets by the user.\u003C\u002Fli>\n\u003Cli>Option to show number of other tickets by the user.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Email settings:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Support WordPress default email delivery system.\u003C\u002Fli>\n\u003Cli>Support dedicated SMTP for this plugin only.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Email templates:\u003C\u002Fh3>\n\u003Cp>Following customizable email templates are available with necessary placeholders:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>After a new ticket is created – Send to User\u003C\u002Fli>\n\u003Cli>After a new ticket is created – Send to Agent\u003C\u002Fli>\n\u003Cli>After a new ticket is created – Send to Additional email addresses\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to User\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to Agent\u003C\u002Fli>\n\u003Cli>After a ticket reply – Send to Additional email addresses\u003C\u002Fli>\n\u003Cli>Send pre-ticket closing notification to User\u003C\u002Fli>\n\u003Cli>Send pre-ticket closing notification to Agent\u003C\u002Fli>\n\u003Cli>Send closure notification to User after automatically closing tickets\u003C\u002Fli>\n\u003Cli>OTP Email\u003C\u002Fli>\n\u003Cli>When new user account created – Send to User\u003C\u002Fli>\n\u003Cli>(Any emails can be disabled by deactivating email templates.)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Features – Automation with cron job (Pro Addon required):\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>Send pre-ticket closing notification to the ticket submitter or the assigned agent after x (based on settings) number of days of the last reply.\u003C\u002Fli>\n\u003Cli>Close tickets automatically after x (based on settings) number of days of the last reply.\u003C\u002Fli>\n\u003Cli>Send email notification to the ticket submitter after closing a ticket automatically.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How it works?\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>After creating a new ticket, a unique ticket link URL will be generated with 2 unique and dedicated random IDs, and the ticket link URL will be sent to the submitter and support agent by email.\u003C\u002Fli>\n\u003Cli>With the unique ticket link URL, both the user\u002Fsubmitter and the support agent will be able to reply to the ticket without any login\u002Fregistration.\u003C\u002Fli>\n\u003Cli>When viewing and replying to tickets, 2 unique IDs will be verified to give access to the ticket.\u003C\u002Fli>\n\u003Cli>Ticket link URL will be sent with email notifications, and there is no other way to see the URL.\u003C\u002Fli>\n\u003Cli>Encrypted agent information on the ticket link URL to identify and verify the agent when replying as an agent.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Requirements:\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>WordPress 5.5+\u003C\u002Fli>\n\u003Cli>PHP 7+\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Links\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fitem\u002Fguest-support-addon-for-wordpress\" rel=\"nofollow ugc\">Pro Addon\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fdocs\u002Fwordpress-plugins\u002Fguest-support-for-wordpress\" rel=\"nofollow ugc\">Documentation\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.rcatheme.com\u002Fcontact-support\" rel=\"nofollow ugc\">Contact Support\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Available Shortcodes\u003C\u002Fh3>\n\u003Cp>\u003Cstrong>Submit ticket form:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=form id=1]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>\u003Cstrong>View single ticket:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=ticket]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>\u003Cstrong>View list of tickets on front-end (Pro Addon required):\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cpre>\u003Ccode>[guest-support view=tickets]\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch3>Third-Party Services\u003C\u002Fh3>\n\u003Cp>This plugin uses Google reCAPTCHA to enhance security by preventing spam and abuse on the support ticket submission forms.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Data Transmission\u003C\u002Fstrong>\u003Cbr \u002F>\nWhen Google reCAPTCHA is enabled, user interaction data with the reCAPTCHA may be transmitted to Google for verification purposes. 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