LiveHelp chat Security & Risk Analysis

wordpress.org/plugins/livehelp-chat

Provide fast reliable live chat to assist your customer. Cloud based chat no setup fees. Fully customizable chat skin.

10 active installs v1.4.2 PHP + WP 3.8.1+ Updated Jul 16, 2019
chat-supportfree-live-supportlive-chatlive-chat-supportlive-help
85
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is LiveHelp chat Safe to Use in 2026?

Generally Safe

Score 85/100

LiveHelp chat has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 6yr ago
Risk Assessment

The plugin "livehelp-chat" v1.4.2 exhibits a mixed security posture. On the positive side, the static analysis reveals a lack of known vulnerabilities (CVEs), no dangerous functions, and SQL queries are correctly implemented using prepared statements. Furthermore, there are no file operations or external HTTP requests that would typically raise immediate red flags without further context. However, significant concerns arise from the code signals and taint analysis. A concerning 48% of output escaping is not properly handled, which could lead to cross-site scripting (XSS) vulnerabilities if malicious data enters the system. The taint analysis indicates all three flows analyzed have unsanitized paths, although thankfully these did not reach a critical or high severity. The complete absence of nonce checks and capability checks on all identified entry points (though the total number is zero) is a significant weakness. If any entry points are added or discovered in the future, they would be inherently unprotected. The vulnerability history is currently clean, which is positive, but the absence of past issues doesn't negate the risks identified in the current code analysis.

Key Concerns

  • Output escaping is not properly handled (48%)
  • Taint analysis shows unsanitized paths in all flows
  • No nonce checks on any entry points
  • No capability checks on any entry points
Vulnerabilities
None known

LiveHelp chat Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Version History

LiveHelp chat Release Timeline

v1.4
v1.3.4
v1.3.3
v1.3.2
v1.3.1
v1.3.0
v1.2.5
v1.2.0
v1.0.1
Code Analysis
Analyzed Apr 16, 2026

LiveHelp chat Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
1 prepared
Unescaped Output
12
11 escaped
Nonce Checks
0
Capability Checks
0
File Operations
0
External Requests
1
Bundled Libraries
0

SQL Query Safety

100% prepared1 total queries

Output Escaping

48% escaped23 total outputs
Data Flows · Security
3 unsanitized

Data Flow Analysis

3 flows3 with unsanitized paths
check_for_options_update (admin/includes/functions.php:4)
Source (user input) Sink (dangerous op) Sanitizer Transform Unsanitized Sanitized
Attack Surface

LiveHelp chat Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 5
actionadmin_enqueue_scriptsadmin/admin.php:62
actionadmin_menuadmin/admin.php:64
actioninitlivehelp.php:17
actionadmin_initlivehelp.php:21
actionwp_headpublic/public.php:44
Maintenance & Trust

LiveHelp chat Maintenance & Trust

Maintenance Signals

WordPress version tested5.2.24
Last updatedJul 16, 2019
PHP min version
Downloads4K

Community Trust

Rating100/100
Number of ratings7
Active installs10
Developer Profile

LiveHelp chat Developer Profile

LiveHelp The Chat eXperience

1 plugin · 10 total installs

84
trust score
Avg Security Score
85/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect LiveHelp chat

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Asset Paths
/wp-content/plugins/livehelp-chat/css/style.css
Script Paths
//server.livehelp.it/widgetjs/
Version Parameters
livehelp-chat/css/style.css?ver=

HTML / DOM Fingerprints

HTML Comments
<!-- Start LiveHelp activation widget - http://www.livehelp.it --><!--End LiveHelp widget-->
JS Globals
livehelp_fix_id
FAQ

Frequently Asked Questions about LiveHelp chat