[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f-vhLXBunnAWpkgacTdU84CcxewOOX6zVYFbdRoB60Mk":3,"$fsK2SDPKCmVYnA6TfhzgpIeTIqrSV3YoymMwPEeNxiQo":241,"$fw4hS8iI-0lana2EJWJGn87rMn1r-stXVHti4bLXloYk":246},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":13,"last_updated":14,"tested_up_to":15,"requires_at_least":16,"requires_php":16,"tags":17,"homepage":23,"download_link":24,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":27,"discovery_status":28,"vulnerabilities":29,"developer":30,"crawl_stats":26,"alternatives":38,"analysis":141,"fingerprints":218},"live-support-chat-for-business-websites","Live Chat","4.8.1","Live Chat By IMsupporting","https:\u002F\u002Fprofiles.wordpress.org\u002Fimsupporting\u002F","\u003Cp>Live Chat for WordPress Websites. Get started for free today. Chat with your website visitors.\u003Cbr \u002F>\n\u003Cbr \u002F>\nLive chat is a great tool to add to any website. With the IMsupporting live chat software you can have a live chat account, login to the live chat account and be chatting to your visitors within minutes!\u003C\u002Fp>\n\u003Cp>Add live chat to your site today with our 100% FREE trial. Instant access and easy installation.\u003C\u002Fp>\n\u003Cp>For more information, Check out \u003Ca href=\"http:\u002F\u002Fwww.imsupporting.com\" rel=\"nofollow ugc\">Live chat\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\nLive chat can help increase sales and customer satisfaction by enabling you to chat to your website visitors!\u003C\u002Fp>\n\u003Cp>\u003C\u002Fp>\n\u003Cp>This live chat plugin contains mainy features. Here are a list of just a few:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>SSL Encryption\u003C\u002Fli>\n\u003Cli>Multiple chat departments\u003C\u002Fli>\n\u003Cli>Operator accounts\u003C\u002Fli>\n\u003Cli>Chat transfers\u003C\u002Fli>\n\u003Cli>Customisable chat windows\u003C\u002Fli>\n\u003Cli>Automatic live chat replies\u003C\u002Fli>\n\u003Cli>Great stats and graphs\u003C\u002Fli>\n\u003Cli>Canned responses\u003C\u002Fli>\n\u003Cli>Chat queueing\u003C\u002Fli>\n\u003Cli>Feedback \u002F Rating system\u003C\u002Fli>\n\u003Cli>Geolocation\u003C\u002Fli>\n\u003Cli>Offline message recording service\u003C\u002Fli>\n\u003Cli>Desktop notifications\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Get started for free today.\u003C\u002Fp>\n\u003Ch4>Some Of The Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>One of the Most popular chat plugins around\u003C\u002Fli>\n\u003Cli>Unlimited simultaneous chats\u003C\u002Fli>\n\u003Cli>Live chat directly with your visitors\u003C\u002Fli>\n\u003Cli>Easy to use interface for both the admin and the visitor\u003C\u002Fli>\n\u003Cli>Edit all text fields shown on the live chat box\u002Fwidget\u003C\u002Fli>\n\u003Cli>Change the colors of the live chat box\u002Fwidget\u003C\u002Fli>\n\u003Cli>Fully responsive admin chat dashboard no downloads needed\u003C\u002Fli>\n\u003Cli>Offline messages and emailed to you + stored as tickets if needed\u003C\u002Fli>\n\u003Cli>Predefined live chat box themes + make your own\u003C\u002Fli>\n\u003Cli>Fully customizable live chat experience\u003C\u002Fli>\n\u003Cli>Access historical live chat transcripts\u003C\u002Fli>\n\u003Cli>Google Analytics integration\u003C\u002Fli>\n\u003Cli>Create a custom offline message form when you’re not online\u003C\u002Fli>\n\u003Cli>Add feedback and 5\u002Fstar ratings\u003C\u002Fli>\n\u003Cli>Desktop Notifications\u003C\u002Fli>\n\u003Cli>View any live chats you may have missed\u003C\u002Fli>\n\u003Cli>Comprehensive list of live chat options\u003C\u002Fli>\n\u003Cli>Enable\u002FDisable the sound when a new message is received\u003C\u002Fli>\n\u003Cli>Ban visitors from chatting to you based on IP Address\u003C\u002Fli>\n\u003Cli>Select whether Name and Email is required when users initiate a chat\u003C\u002Fli>\n\u003Cli>Foresight technology allows you to see what users type as they type.\u003C\u002Fli>\n\u003Cli>Realtime visitor monitoring\u003C\u002Fli>\n\u003Cli>Much More\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Arbitrary section\u003C\u002Fh3>\n\u003Cp>IMsupporting live chat software is a live chat tool for websites. You can install and use this on any wordpress website.\u003C\u002Fp>\n","Live Chat plugin for your wordpress website. Live Chat with your website visitors in realtime. Use the live chat plugin to support and enhance your we …",10,2118,0,"2017-10-27T10:37:00.000Z","4.8.28","",[18,19,20,21,22],"chat","chat-plugin","chat-software","live-chat","live-support","http:\u002F\u002Fwww.IMsupporting.com","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flive-support-chat-for-business-websites.zip",85,null,"2026-04-16T10:56:18.058Z","no_bundle",[],{"slug":31,"display_name":7,"profile_url":8,"plugin_count":32,"total_installs":33,"avg_security_score":34,"avg_patch_time_days":35,"trust_score":36,"computed_at":37},"imsupporting",2,50,93,30,89,"2026-05-20T08:06:17.421Z",[39,62,81,102,122],{"slug":40,"name":41,"version":42,"author":43,"author_profile":44,"description":45,"short_description":46,"active_installs":47,"downloaded":48,"rating":49,"num_ratings":50,"last_updated":51,"tested_up_to":52,"requires_at_least":53,"requires_php":16,"tags":54,"homepage":57,"download_link":58,"security_score":59,"vuln_count":60,"unpatched_count":13,"last_vuln_date":61,"fetched_at":27},"liveagent","LiveAgent – Omnichannel Help Desk & Live Chat Software","4.5.1","qusupport","https:\u002F\u002Fprofiles.wordpress.org\u002Fjurajsim\u002F","\u003Cp>LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hybrid ticket stream, powerful automation and reporting features, or the fastest chat widget on the market. With great software like LiveAgent, providing excellent customer service is easy.\u003C\u002Fp>\n\u003Cp>LiveAgent AI Chatbot\u003Cbr \u002F>\nLeverage the LiveAgent AI Chatbot to lighten your agents’ workload while maintaining a personal touch in every conversation. Seamlessly guide new customers through your product details, prices, order status, or filter out simple inquiries before they reach your team – all with the power of an AI assistant.\u003C\u002Fp>\n\u003Ch4>LiveAgent Explained in 1 Minute\u003C\u002Fh4>\n\u003Cdiv class=\"embed-vimeo\" style=\"text-align: center;\">\u003Ciframe loading=\"lazy\" src=\"https:\u002F\u002Fplayer.vimeo.com\u002Fvideo\u002F260761719\" width=\"750\" height=\"422\" frameborder=\"0\" webkitallowfullscreen mozallowfullscreen allowfullscreen>\u003C\u002Fiframe>\u003C\u002Fdiv>\n\u003Ch4>LiveAgent Core Features\u003C\u002Fh4>\n\u003Cp>LiveAgent’s core features include:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Universal inbox\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveAgent’s \u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Ffeatures\u002Funiversal-inbox\u002F?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin\" rel=\"nofollow ugc\">universal inbox\u003C\u002Fa> is a smarter version of your email inbox. Emails, chats, calls, social media messages, forum posts, and suggestions – they’re all automatically pushed into your LiveAgent account in the form of a ticket.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Ticketing system\u003C\u002Fstrong>\u003Cbr \u002F>\nA hybrid ticket stream contains a \u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Ffeatures\u002Fhybrid-ticket-stream\u002F?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin\" rel=\"nofollow ugc\">complete stream\u003C\u002Fa> of chat messages, emails, phone calls, or messages from other communication channels about the same incident or issue reported by a customer. Each ticket has a unique reference number, which helps you quickly locate, add to, or communicate the status of the user’s issue or request.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Live chat\u003C\u002Fstrong>\u003Cbr \u002F>\nCurrently, LiveAgent boasts the fastest chat widget on the market that displays in just 2.5 seconds. It enables you to chat with your customers in real-time and allows you to make use of pre-chat forms and offline forms.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Call center\u003C\u002Fstrong>\u003Cbr \u002F>\nBuild a virtual \u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Fcall-center-software\u002F?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin\" rel=\"nofollow ugc\">call center\u003C\u002Fa> as a part of your multi-channel help desk solution. LiveAgent will centralize phone calls from your website or landline into your LiveAgent dashboard.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Customer Portal\u003C\u002Fstrong>\u003Cbr \u002F>\nThe \u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Ffeatures\u002Fcustomer-portal\u002F?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin\" rel=\"nofollow ugc\">customer portal\u003C\u002Fa> stores your knowledge base articles, forum posts, and feedback from your customers. LiveAgent’s customer portals are fully customizable, so you can make them match your business style.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Reporting\u003C\u002Fstrong>\u003Cbr \u002F>\nGet an overview of your customer support. See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Mobile Apps\u003C\u002Fstrong>\u003Cbr \u002F>\nLiveAgent offers both iOS and Android apps so you can provide excellent customer service on the go.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Customer service\u003C\u002Fstrong>\u003Cbr \u002F>\n24-hour customer service and white-glove setup.\u003C\u002Fp>\n\u003Ch4>Premium Features (on paid plans)\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Social media integrations with Facebook, Facebook Messenger, WhatsApp, X \u002FTwitter, Instagram, and Viber\u003C\u002Fli>\n\u003Cli>Knowledge Base\u003C\u002Fli>\n\u003Cli>Customer forum\u003C\u002Fli>\n\u003Cli>Rules & time rules\u003C\u002Fli>\n\u003Cli>Departments\u003C\u002Fli>\n\u003Cli>Advanced reporting\u003C\u002Fli>\n\u003Cli>SLAs with reports\u003C\u002Fli>\n\u003Cli>Multibrand support\u003C\u002Fli>\n\u003Cli>Contacts & groups\u003C\u002Fli>\n\u003Cli>Load data from your CRM\u003C\u002Fli>\n\u003Cli>API & Integrations\u003C\u002Fli>\n\u003Cli>Real-time visitor’s monitor\u003C\u002Fli>\n\u003Cli>Chat invitations\u003C\u002Fli>\n\u003Cli>Chat satisfaction surveys\u003C\u002Fli>\n\u003Cli>Video call\u003C\u002Fli>\n\u003Cli>IVR\u003C\u002Fli>\n\u003Cli>Call routing & transfers\u003C\u002Fli>\n\u003Cli>Hardware IP Phone\u003C\u002Fli>\n\u003Cli>Unlimited call storage\u003C\u002Fli>\n\u003Cli>Gamification\u003C\u002Fli>\n\u003Cli>Sound configuration\u003C\u002Fli>\n\u003Cli>Audit log\u003C\u002Fli>\n\u003Cli>Search and replace\u003C\u002Fli>\n\u003Cli>Time tracking\u003C\u002Fli>\n\u003Cli>Additional Knowledgebase\u003C\u002Fli>\n\u003Cli>Branding free\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Languages available\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>English\u003C\u002Fli>\n\u003Cli>Arabic\u003C\u002Fli>\n\u003Cli>Bosnian \u003C\u002Fli>\n\u003Cli>Catalan\u003C\u002Fli>\n\u003Cli>Croatian\u003C\u002Fli>\n\u003Cli>Czech\u003C\u002Fli>\n\u003Cli>Danish\u003C\u002Fli>\n\u003Cli>Dutch \u003C\u002Fli>\n\u003Cli>Estonian\u003C\u002Fli>\n\u003Cli>Filipino\u003C\u002Fli>\n\u003Cli>Finnish\u003C\u002Fli>\n\u003Cli>French\u003C\u002Fli>\n\u003Cli>German\u003C\u002Fli>\n\u003Cli>Greek\u003C\u002Fli>\n\u003Cli>Hebrew\u003C\u002Fli>\n\u003Cli>Hungarian\u003C\u002Fli>\n\u003Cli>Chinese simplified\u003C\u002Fli>\n\u003Cli>Chinese Traditional\u003C\u002Fli>\n\u003Cli>Indonesian\u003C\u002Fli>\n\u003Cli>Italian\u003C\u002Fli>\n\u003Cli>Japanese\u003C\u002Fli>\n\u003Cli>Korean\u003C\u002Fli>\n\u003Cli>Latvian\u003C\u002Fli>\n\u003Cli>Lithuanian\u003C\u002Fli>\n\u003Cli>Macedonian\u003C\u002Fli>\n\u003Cli>Malay\u003C\u002Fli>\n\u003Cli>Montenegrin (Latin)\u003C\u002Fli>\n\u003Cli>Norwegian\u003C\u002Fli>\n\u003Cli>Persian\u003C\u002Fli>\n\u003Cli>Polish\u003C\u002Fli>\n\u003Cli>Portuguese, Brazilian\u003C\u002Fli>\n\u003Cli>Romanian\u003C\u002Fli>\n\u003Cli>Russian\u003C\u002Fli>\n\u003Cli>Serbian (Latin)\u003C\u002Fli>\n\u003Cli>Slovak\u003C\u002Fli>\n\u003Cli>Slovenian\u003C\u002Fli>\n\u003Cli>Spanish\u003C\u002Fli>\n\u003Cli>Swedish\u003C\u002Fli>\n\u003Cli>Thai\u003C\u002Fli>\n\u003Cli>Turkish\u003C\u002Fli>\n\u003Cli>Ukrainian\u003C\u002Fli>\n\u003Cli>Vietnamese\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Plugin features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Integrates WordPress with \u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Flive-chat-software\u002F?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin\" rel=\"nofollow ugc\">live chat software\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Instantly adds a chat button to your WordPress pages, no HTML or coding required\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Comparisons\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fwww.liveagent.com\u002Flive-agent-alternatives\u002F#wordpress\" rel=\"nofollow ugc\">LiveAgent alternatives\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Arbitrary section\u003C\u002Fh3>\n\u003Cp>Now, for html form generation purposes php library htmlForm from http:\u002F\u002Fstefangabos.blogspot.com\u002F is used.\u003C\u002Fp>\n\u003Cp>If you have any suggestions on how to make this plugin better, do not hesitate to leave a comment in the plugin forum, or write an email to support@ladesk.com.\u003C\u002Fp>\n\u003Ch3>Localizations\u003C\u002Fh3>\n\u003Cp>This plugin is currently localized in the following languages:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>English (en_EN)\u003C\u002Fli>\n\u003Cli>Slovak (sk_SK)\u003C\u002Fli>\n\u003Cli>Hungarian (hu_HU)\u003C\u002Fli>\n\u003C\u002Ful>\n","LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb …",500,49394,84,32,"2025-08-20T10:01:00.000Z","6.8.5","3.0.1",[19,21,55,22,56],"live-chat-support","wordpress-live-chat","http:\u002F\u002Fwww.qualityunit.com\u002Fliveagent","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fliveagent.4.5.1.zip",99,1,"2025-05-07 00:00:00",{"slug":63,"name":64,"version":65,"author":66,"author_profile":67,"description":68,"short_description":69,"active_installs":70,"downloaded":71,"rating":72,"num_ratings":73,"last_updated":74,"tested_up_to":75,"requires_at_least":76,"requires_php":77,"tags":78,"homepage":16,"download_link":80,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":27},"kp-fastest-tidio-chat","KP Fastest Tidio Chat","1.0.4","Kreativo Pro","https:\u002F\u002Fprofiles.wordpress.org\u002Fkreativopro\u002F","\u003Cp>We at \u003Ca href=\"https:\u002F\u002Fwww.kreativopro.com\u002F\" rel=\"nofollow ugc\">Kreativo Pro\u003C\u002Fa> specialize in speeding up WordPress websites. But in 2017 we ran into a new challenge when more and more WordPress users started using Tidio Live Chat.\u003C\u002Fp>\n\u003Ch4>Why to Use Live Chat?\u003C\u002Fh4>\n\u003Cp>According to Neil Patel, Live Chat increases conversion rate by 45%. And we can verify this data ourselves as we use Live Chat on our own WordPress website. Customers just love it!\u003C\u002Fp>\n\u003Cp>But Live Chat widgets are known to slow down websites. We speed up thousands of WordPress websites every month and thus we soon realized that we needed a solution to the Slow Live Chat Widgets.\u003C\u002Fp>\n\u003Ch4>Why this plugin?\u003C\u002Fh4>\n\u003Cp>A lot of Our customers wanted to use Tidio Live Chat and still wanted a very fast website. This is when our team got together one Sunday to discuss a possible solution and we found a great idea.\u003C\u002Fp>\n\u003Cp>This plugin is a result of that idea. For more than a year, we kept this plugin within our own company and used only for our own customers. But we realized that we could help a lot more WordPress users by just realising it publicly.\u003C\u002Fp>\n\u003Cp>And giving back to WordPress community has always been our  objective. So, here we present you our secret idea 🙂\u003C\u002Fp>\n\u003Cp>If you want to use Tidio Live Chat and still want a very fast WordPress website, then just use this plugin.\u003C\u002Fp>\n\u003Ch4>Features:\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Enable\u002FDisable Chat Without Deactivating Plugin\u003C\u002Fli>\n\u003Cli>Change the Delay Time for chat to Show\u003C\u002Fli>\n\u003Cli>Disable Plugin for Admins & Logged in Users for Better Page Builder Experience\u003C\u002Fli>\n\u003Cli>Ability to Exclude Chat on Specific WordPress Pages\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>How KP Fastest Tidio Chat compares with other chat plugins?\u003C\u002Fh4>\n\u003Cp>Tidio has officially released a Chat plugin. It’s great but it lacks the speed angle that we are hitting with our plugin.\u003C\u002Fp>\n\u003Cp>You can use the Official Tidio chat plugin and our plugin and compare website speed using GTMetrix or Pingdom or Google Pagespeed Insights.\u003C\u002Fp>\n\u003Cp>The speed (load time) and scores with our plugin are higher.\u003C\u002Fp>\n\u003Cp>The great thing is that our codes can be combined and minified by Popular caching plugins like WP Fastest Cache, Autoptimze, WP Rocket, W3 Total Cache etc.\u003C\u002Fp>\n\u003Ch3>License\u003C\u002Fh3>\n\u003Cpre>\u003Ccode>Copyright 2018-21 Kreativo Pro\n\nThis program is free software; you can redistribute it and\u002For modify\nit under the terms of the GNU General Public License as published by\nthe Free Software Foundation; either version 2 of the License, or\n(at your option) any later version.\n\nThis program is distributed in the hope that it will be useful,\nbut WITHOUT ANY WARRANTY; without even the implied warranty of\nMERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the\nGNU General Public License for more details.\n\nYou should have received a copy of the GNU General Public License\nalong with this program; if not, write to the Free Software\nFoundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301  USA\n\u003C\u002Fcode>\u003C\u002Fpre>\n","Tidio Live Chat made fast and easy. Speed up your WordPress website and help customers via Tidio Live Chat on your website.",100,6481,96,11,"2021-04-15T12:23:00.000Z","5.7.15","3.2","5.2.4",[19,21,79,22,56],"live-help","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fkp-fastest-tidio-chat.zip",{"slug":82,"name":83,"version":84,"author":85,"author_profile":86,"description":87,"short_description":88,"active_installs":70,"downloaded":89,"rating":70,"num_ratings":90,"last_updated":91,"tested_up_to":92,"requires_at_least":93,"requires_php":94,"tags":95,"homepage":99,"download_link":100,"security_score":101,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":27},"proprofs-chat","ProProfs Chat- Live Chat & Chatbot Plugin","2.0.0","ProProfs","https:\u002F\u002Fprofiles.wordpress.org\u002Fproprofs\u002F","\u003Cp>ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time. Based on the time someone has spent on your site, you can invite them to chat, share custom chat greetings, offer proactive support, and engage your audience.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002F\" rel=\"nofollow ugc\">ProProfs Live Chat Software\u003C\u002Fa> helps organizations boost sales by capturing quality leads. Such high-quality leads can be directly stored in your favorite CRM tool and shared with the sales or marketing teams. You can even build powerful \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fchatbot\u002F\" rel=\"nofollow ugc\">chatbots\u003C\u002Fa> to automate your customer service and offer delightful support to customers 24×7.\u003C\u002Fp>\n\u003Cp>The tool even comes with high data security. You can restrict access with roles and permissions and enable single-sign-on. To make it simpler for WordPress website users, we have launched our live chat support plugin too.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fprivacy\u002F\" rel=\"nofollow ugc\">Privacy Policy\u003C\u002Fa>\u003Cbr \u002F>\n\u003Ca href=\"https:\u002F\u002Fwww.proprofs.com\u002Fpolicies\u002Fterms\u002F\" rel=\"nofollow ugc\">Terms of Use\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch3>How to Add ProProfs Live Chat Plugin to Your WordPress Website\u003C\u002Fh3>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOE6vrZYaqYA?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>Why Use WordPress Live Chat Plugin\u003C\u002Fh3>\n\u003Cp>Add a complete support package to your WordPress website by integrating a live chat software. It will help your business:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Learn Customer Pain-Points\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators will get an edge with the use of live chat tool while providing support to customers. They’ll better understand what the customers want while they browse through your services. What’s more, operators can reach out in real-time when they see a visitor for long enough, on a page.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Provide Instant Support\u003C\u002Fstrong>\u003Cbr \u002F>\nA live chat plugin will also help your operators reach visitors and provide instant answers to their questions. In case a visitor has doubts related to your services, they don’t have to wait in long call queues to get clarification. All they have to do is initiate a chat and get answers instantly.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Brand Name\u003C\u002Fstrong>\u003Cbr \u002F>\nBy being proactive in terms of customer support with the help of a live chat plugin, you build a stronger stand for your brand name. The visitors and customers will always remember how quick you were to address their problems and would recommend it to all.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Besides this, the \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fintegrations\u002Fwordpress\u002F\" rel=\"nofollow ugc\">WordPress live chat integration\u003C\u002Fa> will also help you increase sales hassle-free. Understanding how the use of such a vital plugin can help your business, ProProfs Chat has built one, which is easy to install.\u003C\u002Fp>\n\u003Ch3>Features of Live Chat Plugin for WordPress Website\u003C\u002Fh3>\n\u003Cp>The WordPress live chat plugin has various features on offer. Let’s get familiar with them below.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Theme\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomize the chat window that your website visitors will see. You can customize the live chat window to match the look and feel of your website by changing the chat icon, its color, font, chatbox dimensions, logo, and several other options.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Routing\u003C\u002Fstrong>\u003Cbr \u002F>\nFor quick support, you can route chats to operators. This helps you equally distribute the workload among all your operators. You can either route them manually or automatically by setting simple rules to reduce chat response time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Greetings\u003C\u002Fstrong>\u003Cbr \u002F>\nSend your visitors personalized messages as they browse through your website. This will help operators keep your visitors engaged and improve brand loyalty.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Canned Responses\u003C\u002Fstrong>\u003Cbr \u002F>\nYour operators can save their messages that are used for frequently asked questions to reduce response time with this feature. What’s more, they can easily manage multiple visitors at the same time.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Co-browsing\u003C\u002Fstrong>\u003Cbr \u002F>\nImprove sales and support by anticipating what your visitors are looking at, with the use of the co-browsing feature. It will also help you provide step-by-step support in case they are stuck with a certain process like product sign-up or purchase.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Chat Reports & Analytics\u003C\u002Fstrong>\u003Cbr \u002F>\nAccess insightful reports to understand how your support team is performing and whether the visitors are happy with your services. This will allow you to bring in more strategies that boost customer delight as you improve services with their feedback.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Visitor Monitoring\u003C\u002Fstrong>\u003Cbr \u002F>\nGet access to information like visitor name, email address, and which pages they are browsing, with the use of this feature. You can also track how long did a user stay on a specific page and initiate a chat in strategic moments.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Pre-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nWhile visitor monitoring helps you understand the behavior, this feature allows you to capture leads for your business. Before a chat gets initiated, your operators can gather visitor details through this form and save them as leads. It also helps in narrowing down potential leads effectively.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Post-Chat Form\u003C\u002Fstrong>\u003Cbr \u002F>\nThe online live chat widget for WP also supports the use of post-chat form. This will help you gather valuable visitor feedback and how they would like your services to be improved further.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Announcements\u003C\u002Fstrong>\u003Cbr \u002F>\nLet your website visitors learn what’s up and coming so they stay engaged with your brand. You can announce discounts, new feature launch, upcoming sales and much more with this feature.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Integrations\u003C\u002Fstrong>\u003Cbr \u002F>\nProProfs Live Chat plugin for WordPress website also allows you to integrate it with different platforms that help your operators provide a delightful experience. With CRM integrations like MS Dynamics, SugarCRM, and Salesforce, you can store leads, chat transcripts and more, so to help your operators understand which method to use while approaching the same lead for sales.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Develop Powerful Chatbots to Grow Leads & Support Customers 24×7\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Explore multiple pre-designed chatbot templates for lead generation, sales, appointment booking, customer service, and more. Customize the templates based on your unique needs and speed up bot development.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Automate your lead generation process by engaging with website visitors in real-time. Enable bots to ask multiple choice or open response questions and generate high-quality leads.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Offer delightful assistance to prospects and customers 24×7, even when your team is away. Connect your chatbots with ProProfs Help Desk to automatically create and assign tickets to service agents.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Chatbots can also be used to encourage self-service among your audience. Connect with your knowledge base so bots can share relevant self-help articles with customers based on their queries or complaints.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>Customize the look and style of your chatbot window in just a few clicks. Use branching logic to create more human-like interactions and keep visitors engaged throughout the conversation.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Benefits of Live Chat Plugin to WordPress Website\u003C\u002Fh3>\n\u003Cp>There are \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fblog\u002Fbenefits-of-live-chat-software\u002F\" rel=\"nofollow ugc\">various benefits\u003C\u002Fa> that your business can achieve by adding WordPress live chat plugin, the most prominent ones of them being:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Instant Support, Faster Connection\u003C\u002Fstrong>\u003Cbr \u002F>\nCustomers want instant help and live chat plugin is here to help you do that right. You can provide instant support to visitors and let them know the details for your products hassle-free.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Convenient Platform for Support\u003C\u002Fstrong>\u003Cbr \u002F>\nWith a live chat window on your WordPress website, visitors get a convenient option to get in touch with your business faster. No more call queues.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Boost Conversions & Sales\u003C\u002Fstrong>\u003Cbr \u002F>\nWith the use of live chat plugin, increase lead generation and convert them into sales. This happens by helping your visitors ask questions in real-time, which they can find answers to, instantly. Doing so will also help you simplify their buying process.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Attain Competitive Edge\u003C\u002Fstrong>\u003Cbr \u002F>\nLive chat support is the perfect way to go one step ahead of your competitors. You can easily manage your products efficiently and build strong ties with customers.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FOWPvrVhh6W4?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch3>How to Use Live Chat Plugin on WordPress Website\u003C\u002Fh3>\n\u003Cp>As you must have watched in the video above, it is easy to add live chat plugin to your WordPress website and that too in less than three minutes. What’s more, the tool supports all the platforms, you name it and we have it. Use it as  Live Chat for web browser, Live Chat for Windows, and Live Chat for mobile applications – iOS as well as Android.\u003C\u002Fp>\n\u003Ch3>Requirements\u003C\u002Fh3>\n\u003Cp>While ProProfs Chat plugin for WordPress is free, you need to subscribe to ProProfs Chat to be able to use it. For viewing the packages and their costs, navigate to \u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fpricing\u002F\" rel=\"nofollow ugc\">ProProfs Pricing\u003C\u002Fa>. Click on the button below and enjoy WordPress live chat plugin for free.\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.proprofschat.com\u002Fsignup\u002F\" rel=\"nofollow ugc\">Sign up for Live Chat Free Trial\u003C\u002Fa>\u003C\u002Fp>\n","ProProfs Chat is a SaaS-based live chat software that helps businesses of all sizes communicate with their website visitors and customers in real-time …",3760,8,"2024-12-23T06:22:00.000Z","6.7.0","4.5.0","5.6",[19,96,21,97,98],"chatbot","live-chat-software","wordpress-live-chat-plugin","https:\u002F\u002Fwww.proprofschat.com\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fproprofs-chat.zip",92,{"slug":103,"name":104,"version":105,"author":106,"author_profile":107,"description":108,"short_description":109,"active_installs":110,"downloaded":111,"rating":13,"num_ratings":13,"last_updated":112,"tested_up_to":113,"requires_at_least":114,"requires_php":115,"tags":116,"homepage":120,"download_link":121,"security_score":25,"vuln_count":13,"unpatched_count":13,"last_vuln_date":26,"fetched_at":27},"livehelpnow-helpdesk","LiveHelpNow Help Desk","0.2.0","livehelpnow","https:\u002F\u002Fprofiles.wordpress.org\u002Flivehelpnow\u002F","\u003Cp>LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS\u002FText, Facebook, Twitter or Email.  With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJsNRK4DlHro?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">Get started\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Benefits for merchants\u003C\u002Fh4>\n\u003Cp>Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time.\u003C\u002Fp>\n\u003Ch4>Benefits for customers\u003C\u002Fh4>\n\u003Cp>Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform\u003C\u002Fp>\n\u003Ch4>Product features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Here are just some of the features that differentiate LiveHelpNow from other help desk platforms:\u003C\u002Fli>\n\u003Cli>Accept chat over SMS (customers can text for support!)\u003C\u002Fli>\n\u003Cli>Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email!\u003C\u002Fli>\n\u003Cli>Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management  (provide customers with all channels of support from one system)!\u003C\u002Fli>\n\u003Cli>Dedicated US-based 24\u002F7 support\u003C\u002Fli>\n\u003Cli>Real-time agent monitoring\u003C\u002Fli>\n\u003Cli>Financial grade security\u003C\u002Fli>\n\u003Cli>Instant language translation\u003C\u002Fli>\n\u003Cli>Social media integration\u003C\u002Fli>\n\u003Cli>Support unlimited brands\u003C\u002Fli>\n\u003Cli>Integrated customer surveys\u003C\u002Fli>\n\u003Cli>Integrates with any CRM\u003C\u002Fli>\n\u003Cli>Targeted customer engagement\u003C\u002Fli>\n\u003Cli>Customer satisfaction scorecard\u003C\u002Fli>\n\u003Cli>Exportable dynamic enterprise level reports\u003C\u002Fli>\n\u003Cli>Skill based routing and queuing\u003C\u002Fli>\n\u003Cli>Agent permissions and restrictions\u003C\u002Fli>\n\u003Cli>Whisper technology\u003C\u002Fli>\n\u003Cli>File transfer\u003C\u002Fli>\n\u003Cli>Automated tagging\u003C\u002Fli>\n\u003Cli>Chat sentiment analysis\u003C\u002Fli>\n\u003Cli>Please attend \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fwebinar\" rel=\"nofollow ugc\">live demo\u003C\u002Fa> of LiveHelpNow to learn more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pricing and plans\u003C\u002Fh4>\n\u003Cp>Please visit \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fpricing\" rel=\"nofollow ugc\">pricing page\u003C\u002Fa> and start 30 day free trial \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n","LiveHelpNow Help desk embed plugin facilitates real time interactions between your website visitors and your customer service via multiple channels.",60,2649,"2021-12-10T01:18:00.000Z","5.8.13","4.5","5.4",[21,117,97,118,119],"live-chat-plugin","live-chat-system","live-chat-widget","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Flivehelpnow-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flivehelpnow-helpdesk.0.2.0.zip",{"slug":123,"name":124,"version":125,"author":126,"author_profile":127,"description":128,"short_description":129,"active_installs":130,"downloaded":131,"rating":70,"num_ratings":60,"last_updated":132,"tested_up_to":133,"requires_at_least":134,"requires_php":135,"tags":136,"homepage":138,"download_link":139,"security_score":59,"vuln_count":60,"unpatched_count":13,"last_vuln_date":140,"fetched_at":27},"wschat-live-chat","WSChat – WordPress Live Chat","3.1.8","ELEXtensions","https:\u002F\u002Fprofiles.wordpress.org\u002Felextensions\u002F","\u003Cp>WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.\u003C\u002Fp>\n\u003Ch4>Introduction\u003C\u002Fh4>\n\u003Cp>WSChat – ELEX WordPress Live Chat Plugin is a lightweight yet robust plugin that helps to integrate live chat on your website to help your customers reach you most conveniently!\u003C\u002Fp>\n\u003Cp>Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. We recommend using a dedicated server. As an alternative option, We have even integrated pusher WebSockets APIs, to make it work on any servers.\u003C\u002Fp>\n\u003Cp>Many customers prefer live chat to connect with organizations over emails and social media as there are better chances to get a quick response compared to other sources. Customers often need your assistance right before they make a purchase decision, or in a critical situation in which they need an immediate solution. So, the ideal option is sending a quick text through the live chat window rather than typing a long formal email.\u003C\u002Fp>\n\u003Cp>Using this live chat solution, agents can easily reply, assist, and take up a chat conversation if a customer needs assistance in the future as all conversations are recorded in the same chat thread. Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls. Let’s you connect to your customers in real-time.\u003C\u002Fp>\n\u003Ch4>Main Features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Live Chat Widget with Pre-Chat Form Optimised for WordPress\u003C\u002Fli>\n\u003Cli>WooCommerce Integration: Quick Glance on Customer’s Recent Orders & Related Details\u003C\u002Fli>\n\u003Cli>Dialogflow AI Integration to Setup Auto Replies\u003C\u002Fli>\n\u003Cli>Easily Convert Customer Suggestions to Ideas Board using Tag Feature\u003C\u002Fli>\n\u003Cli>Unlimited Agents with Roles & Capabilities\u003C\u002Fli>\n\u003Cli>Supports Adding Multiple Agents to the Same Chat\u003C\u002Fli>\n\u003Cli>Revisit Old Chat Conversations in History Tab\u003C\u002Fli>\n\u003Cli>Customize the Chat Widget to Match the Site Theme\u003C\u002Fli>\n\u003Cli>Highly Customisable Pre-Chat Form\u003C\u002Fli>\n\u003Cli>Configure Auto Reply Message\u003C\u002Fli>\n\u003Cli>Unlimited Chat History\u003C\u002Fli>\n\u003Cli>Restrict Live Chat On Specific Pages\u003C\u002Fli>\n\u003Cli>Agent Alerts\u003C\u002Fli>\n\u003Cli>Customize Live Chat Widget\u003C\u002Fli>\n\u003Cli>Integration with Pusher for making your communications simple, reliable & secure.\u003C\u002Fli>\n\u003Cli>Interesting Emojis\u003C\u002Fli>\n\u003Cli>Show Chat Widget only on Specific Pages\u003C\u002Fli>\n\u003Cli>Email the Chat Transcript & Feedback Automatically\u003C\u002Fli>\n\u003Cli>Mobile Responsive\u003C\u002Fli>\n\u003Cli>Raise a Support Ticket from the Chat Board in Few Clicks by \u003Ca href=\"https:\u002F\u002Felextensions.com\u002Fplugin\u002Fwsdesk-wordpress-support-desk-plugin\u002F\" rel=\"nofollow ugc\">ELEX WordPress Help Desk & Customer Support Ticketing Plugin integration\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Premium Version Features\u003C\u002Fh4>\n\u003Cp>For complete list of latest features and details, please visit \u003Ca href=\"https:\u002F\u002Felextensions.com\u002Fplugin\u002Fwschat-wordpress-live-chat-plugin\u002F\" rel=\"nofollow ugc\">WSChat – ELEX WordPress Live Chat Plugin\u003C\u002Fa> premium version product page.\u003C\u002Fp>\n\u003Cblockquote>\u003Cp>\n* OpenAI ChatGPT Integration for Auto-Generated Responses\u003Cbr \u002F>\n* Real-Time Visitor Tracking\u003Cbr \u002F>\n* Allow the Agent to Initiate the Chat\n\u003C\u002Fp>\u003C\u002Fblockquote>\n\u003Ch4>About Pusher\u003C\u002Fh4>\n\u003Cp>Pusher Channels is a hosted WebSockets solution for building powerful real-time interactive apps. Bi-directional data exchange\u002Ftransfer transmits data in both directions simultaneously through a single connection, you can greatly reduce unnecessary network traffic and delay.\u003C\u002Fp>\n\u003Ch4>About ELEXtensions\u003C\u002Fh4>\n\u003Cp>We are a group of WordPress and WooCommerce enthusiasts with a vision to solve genuine problems related to WordPress & WooCommerce stores. We offer a wide variety of extensions for WooCommerce. We have premium extensions related to many domains including Shipping, Pricing, Payments and Customer Support.\u003C\u002Fp>\n\u003Ch4>Support\u003C\u002Fh4>\n\u003Cp>Reach us at https:\u002F\u002Felextensions.com\u002Fsupport\u002F\u003C\u002Fp>\n","WordPress Live Chat Made Simple! Unlike other Live Chat plugins, this plugin works within WordPress with no external API calls.",40,6299,"2026-02-03T13:51:00.000Z","6.9.4","4.3","7.1.3",[18,19,21,22,137],"wordpress-chat","https:\u002F\u002Felextensions.com\u002Fplugin\u002Fwschat-wordpress-live-chat-plugin\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fwschat-live-chat.3.1.8.zip","2025-11-18 17:25:44",{"attackSurface":142,"codeSignals":158,"taintFlows":210,"riskAssessment":211,"analyzedAt":217},{"hooks":143,"ajaxHandlers":154,"restRoutes":155,"shortcodes":156,"cronEvents":157,"entryPointCount":13,"unprotectedCount":13},[144,149],{"type":145,"name":146,"callback":147,"file":148,"line":90},"action","admin_menu","imsupporting_admin_menu","imsupporting-admin.php",{"type":145,"name":150,"callback":151,"file":152,"line":153},"wp_footer","ims_main","imsupporting-screen-display.php",3,[],[],[],[],{"dangerousFunctions":159,"sqlUsage":160,"outputEscaping":162,"fileOperations":13,"externalRequests":13,"nonceChecks":13,"capabilityChecks":13,"bundledLibraries":209},[],{"prepared":13,"raw":13,"locations":161},[],{"escaped":13,"rawEcho":163,"locations":164},25,[165,168,170,172,174,176,178,180,182,184,186,188,190,192,194,195,196,198,200,201,202,203,204,206,208],{"file":148,"line":166,"context":167},102,"raw output",{"file":148,"line":169,"context":167},166,{"file":148,"line":171,"context":167},208,{"file":148,"line":173,"context":167},233,{"file":148,"line":175,"context":167},237,{"file":148,"line":177,"context":167},241,{"file":148,"line":179,"context":167},245,{"file":148,"line":181,"context":167},255,{"file":148,"line":183,"context":167},263,{"file":148,"line":185,"context":167},301,{"file":148,"line":187,"context":167},302,{"file":152,"line":189,"context":167},29,{"file":152,"line":191,"context":167},98,{"file":152,"line":193,"context":167},108,{"file":152,"line":193,"context":167},{"file":152,"line":193,"context":167},{"file":152,"line":197,"context":167},125,{"file":152,"line":199,"context":167},154,{"file":152,"line":199,"context":167},{"file":152,"line":199,"context":167},{"file":152,"line":199,"context":167},{"file":152,"line":199,"context":167},{"file":152,"line":205,"context":167},156,{"file":152,"line":207,"context":167},159,{"file":152,"line":207,"context":167},[],[],{"summary":212,"deductions":213},"The static analysis of 'live-support-chat-for-business-websites' version 4.8.1 reveals a generally secure code base, with no identified dangerous functions, SQL queries utilizing prepared statements, file operations, external HTTP requests, or bundled libraries. The absence of known CVEs and a clean vulnerability history further contribute to this positive assessment. However, a significant concern arises from the complete lack of output escaping across all identified output points. This indicates a high risk of Cross-Site Scripting (XSS) vulnerabilities, as user-supplied data displayed on the frontend may not be properly sanitized, allowing for malicious script injection. While the plugin has a small attack surface and strong internal security practices, this widespread lack of output escaping is a critical weakness that needs immediate attention to mitigate potential XSS attacks.",[214],{"reason":215,"points":216},"25 outputs, 0% properly escaped",15,"2026-04-16T12:14:30.529Z",{"wat":219,"direct":225},{"assetPaths":220,"generatorPatterns":221,"scriptPaths":222,"versionParams":224},[],[],[223],"\u002Fwp-content\u002Fplugins\u002Flive-support-chat-for-business-websites\u002Fimsupporting-screen-display.php",[],{"cssClasses":226,"htmlComments":227,"htmlAttributes":230,"restEndpoints":236,"jsGlobals":237,"shortcodeOutput":240},[],[228,229],"\u003C!-- Hide script from older browsers - IMsupporting Plugin .28","\u003C!-- START IMsupporting.com Proactive Invite -->",[231,232,233,234,235],"style=\"bottom:0px; position:fixed; left:10px; overflow:visible; text-align:right; line-height:0; z-index:100000;\"","style=\"bottom:0px; position:fixed; right:10px; overflow:visible; text-align:right; line-height:0; z-index:100000;\"","style=\"top:0px; left:","style=\"bottom:0px; left:","width:325px; height:230px; top:10:px;",[],[238,239],"var docref = \"noref\";","var docref;",[],{"error":242,"url":243,"statusCode":244,"statusMessage":245,"message":245},true,"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Flive-support-chat-for-business-websites\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":13,"versions":247},[]]