[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f5DJzX5ipS4Urcfv19yDW6-tAUk-m9M5SfQpXwRv673Q":3,"$fJ5Sqaevze9h50ED5VfJSXyCR1Y6Jts8-d13O10IqlC0":681,"$fcPEb5vBg8Ru7sXn4mgyxpIxwlyUfvfsK3COcNkMupLg":685},{"slug":4,"name":5,"version":6,"author":7,"author_profile":8,"description":9,"short_description":10,"active_installs":11,"downloaded":12,"rating":13,"num_ratings":14,"last_updated":15,"tested_up_to":16,"requires_at_least":17,"requires_php":18,"tags":19,"homepage":25,"download_link":26,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":30,"discovery_status":31,"vulnerabilities":32,"developer":33,"crawl_stats":29,"alternatives":40,"analysis":131,"fingerprints":623},"live-chat-support-system","Live Chat","1.3","mndpsingh287","https:\u002F\u002Fprofiles.wordpress.org\u002Fmndpsingh287\u002F","\u003Ch4>Live Chat plugin is a Fully functional free Chat plugin, Add Live Chat plugin to your site to chat by sending emotions and attachments with messsage notifications, can create agents and send desktop notifications to users and agents.\u003C\u002Fh4>\n\u003Ch4>Key Features in Live Chat .\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Live Chat\u003C\u002Fstrong> – Live Chat Plugin Will provide Support to your clients.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Desktop Notifications\u003C\u002Fstrong> – You can send desktop notifications for both admin and frontend user.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Attachments\u003C\u002Fstrong> –  Frontend user and admin both can send attachments.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Emoticons\u003C\u002Fstrong> – Frontend user and admin both can send emoticons\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat Options\u003C\u002Fstrong> – You can set offline,online and away options from backend settings.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agents\u003C\u002Fstrong> – You can add agents for chatting.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Chat window custom style and theme\u003C\u002Fstrong> – you can change chat window color scheme and theme from backend settings.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Real Time Visitor\u003C\u002Fstrong> – You can get real time visitors ip address and browser details**\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>How to use\u003C\u002Fh3>\n\u003Col>\n\u003Cli>First Activate Plugin.\u003Cbr \u002F>\n2.After activation you can see a chat window on the right bottom of your site on frontend.\u003Cbr \u002F>\n3.you can change the settings from the backend.\u003Cbr \u002F>\n4.you can set the themes for chat window from backend.\u003Cbr \u002F>\n5.can enable or disable notification tone from the backend and can also change notification tones.\u003Cbr \u002F>\n6.can change chat window location to left bottom or right bottom of your site from backend.= Minimum requirements for Custom Map =\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>*   WordPress 3.3+\u003Cbr \u002F>\n*   PHP 5.x\u003Cbr \u002F>\n*   MySQL 5.x\u003C\u002Fp>\n\u003Cp>If any problem occurs, please contact us at http:\u002F\u002Fwww.webdesi9.com\u002Fsupport\u002F\u003C\u002Fp>\n","Live Chat  plugin is a fully functional free Chat plugin, Add Live Chat plugin to your site to chat by sending emotions and attachments with message n …",10,10452,100,1,"2017-11-17T06:36:00.000Z","4.9.29","3.4","",[20,21,22,23,24],"chat","chat-sytem","live-chat","support-system","system","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Flive-chat","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flive-chat-support-system.zip",85,0,null,"2026-03-15T15:16:48.613Z","no_bundle",[],{"slug":7,"display_name":7,"profile_url":8,"plugin_count":34,"total_installs":35,"avg_security_score":36,"avg_patch_time_days":37,"trust_score":38,"computed_at":39},8,4050740,79,1115,64,"2026-05-19T17:36:07.515Z",[41,63,80,104,120],{"slug":42,"name":43,"version":44,"author":45,"author_profile":46,"description":47,"short_description":48,"active_installs":49,"downloaded":50,"rating":28,"num_ratings":28,"last_updated":51,"tested_up_to":52,"requires_at_least":53,"requires_php":54,"tags":55,"homepage":60,"download_link":61,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":62},"livehelpnow-helpdesk","LiveHelpNow Help Desk","0.2.0","livehelpnow","https:\u002F\u002Fprofiles.wordpress.org\u002Flivehelpnow\u002F","\u003Cp>LiveHelpNow help desk system provides the ultimate way to communicate with your website visitors and customers. Engage real-time the second a visitor visits a critical page of your website. Allow your customers to communicate with you directly on your website, via live chat, SMS\u002FText, Facebook, Twitter or Email.  With LiveHelpNow, you may interact with your customers however which way they prefer, from one easy-to-use platform. This plugin adds the necessary script to your site that enables the live chat functionality.\u003C\u002Fp>\n\u003Cp>\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FJsNRK4DlHro?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">Get started\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch4>Benefits for merchants\u003C\u002Fh4>\n\u003Cp>Omni-channel customer support platform, offering 360 degrees of customer service for your customers to be able to contact your company on the channel they prefer! Whether it is live chat, SMS, email, Facebook or Twitter. All customer inquiries are captured and organized by conversations and all in real time.\u003C\u002Fp>\n\u003Ch4>Benefits for customers\u003C\u002Fh4>\n\u003Cp>Real time communication enablement over Chat, SMS, Email, Facebook and Twitter from within one easy to use platform\u003C\u002Fp>\n\u003Ch4>Product features\u003C\u002Fh4>\n\u003Cul>\n\u003Cli>Here are just some of the features that differentiate LiveHelpNow from other help desk platforms:\u003C\u002Fli>\n\u003Cli>Accept chat over SMS (customers can text for support!)\u003C\u002Fli>\n\u003Cli>Secure forms (transmit highly confidential information such as credit cards, PHI info, order info) right within chat or email!\u003C\u002Fli>\n\u003Cli>Integrated Chat, SMS, Facebook, Twitter, Email, Call and Knowledge management  (provide customers with all channels of support from one system)!\u003C\u002Fli>\n\u003Cli>Dedicated US-based 24\u002F7 support\u003C\u002Fli>\n\u003Cli>Real-time agent monitoring\u003C\u002Fli>\n\u003Cli>Financial grade security\u003C\u002Fli>\n\u003Cli>Instant language translation\u003C\u002Fli>\n\u003Cli>Social media integration\u003C\u002Fli>\n\u003Cli>Support unlimited brands\u003C\u002Fli>\n\u003Cli>Integrated customer surveys\u003C\u002Fli>\n\u003Cli>Integrates with any CRM\u003C\u002Fli>\n\u003Cli>Targeted customer engagement\u003C\u002Fli>\n\u003Cli>Customer satisfaction scorecard\u003C\u002Fli>\n\u003Cli>Exportable dynamic enterprise level reports\u003C\u002Fli>\n\u003Cli>Skill based routing and queuing\u003C\u002Fli>\n\u003Cli>Agent permissions and restrictions\u003C\u002Fli>\n\u003Cli>Whisper technology\u003C\u002Fli>\n\u003Cli>File transfer\u003C\u002Fli>\n\u003Cli>Automated tagging\u003C\u002Fli>\n\u003Cli>Chat sentiment analysis\u003C\u002Fli>\n\u003Cli>Please attend \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fwebinar\" rel=\"nofollow ugc\">live demo\u003C\u002Fa> of LiveHelpNow to learn more.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>Pricing and plans\u003C\u002Fh4>\n\u003Cp>Please visit \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Fpricing\" rel=\"nofollow ugc\">pricing page\u003C\u002Fa> and start 30 day free trial \u003Ca href=\"https:\u002F\u002Fwww.livehelpnow.net\u002Flnd\u002Ftrial\" rel=\"nofollow ugc\">here\u003C\u002Fa>\u003C\u002Fp>\n","LiveHelpNow Help desk embed plugin facilitates real time interactions between your website visitors and your customer service via multiple channels.",60,2649,"2021-12-10T01:18:00.000Z","5.8.13","4.5","5.4",[22,56,57,58,59],"live-chat-plugin","live-chat-software","live-chat-system","live-chat-widget","https:\u002F\u002Fwordpress.org\u002Fplugins\u002Flivehelpnow-helpdesk\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Flivehelpnow-helpdesk.0.2.0.zip","2026-04-16T10:56:18.058Z",{"slug":64,"name":65,"version":66,"author":67,"author_profile":68,"description":69,"short_description":70,"active_installs":71,"downloaded":72,"rating":13,"num_ratings":14,"last_updated":73,"tested_up_to":74,"requires_at_least":75,"requires_php":18,"tags":76,"homepage":78,"download_link":79,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":62},"chatsystemio","ChatSystem.io","1.0","bhoopendra","https:\u002F\u002Fprofiles.wordpress.org\u002Fbhoopendra\u002F","\u003Cp>ChatSystem.io is the real time LeadChat.com plugin for loading the Lead Chat service. Having a full-time team of live chat agents focussed on lead conversion from your traffic, along with analytics technology to optimise sentiment, language and proactive engagement, is all integrated onto your WordPress site via this plugin.\u003C\u002Fp>\n\u003Cp>The plugin allows the Chat System widget to be placed across all pages of your website\u003C\u002Fp>\n\u003Cp>LeadChat Features\u003Cbr \u002F>\n    Over 100,000 Leads Generated each month\u003C\u002Fp>\n\u003Cpre>\u003Ccode>24 hours a day, seven days a week coverage\n\nComplete Lead conversion engine.\n\nWe customise the look and feel of the widget branding\n\nAPI to push the lead data directly into your CRM\n\nFull lead management portal with access to all leads, transitions and report data\n\nWe are experts at learning your business to ensure we deliver an exceptional outcome, everytime.\n\nContinuous chat experience optimization led by our in-house experts in neurolinguistics, data science, and behavioural psychology.\n\nOur chat agents uncover insights into customer sentiment, product opportunities, website traffic quality feedback and more.\n\nOur dedicated QA team hand read every single one of the hundreds of thousands of chat transcripts for all clients, every day.\n\u003C\u002Fcode>\u003C\u002Fpre>\n","ChatSystem.io is the real time LeadChat.com plugin for loading the Lead Chat service.",40,2133,"2015-08-16T00:41:00.000Z","4.2.39","3.0.1",[77,22],"chatsystem-io","http:\u002F\u002FChatSystem.io\u002F","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fchatsystemio.1.0.zip",{"slug":81,"name":82,"version":83,"author":84,"author_profile":85,"description":86,"short_description":87,"active_installs":71,"downloaded":88,"rating":13,"num_ratings":89,"last_updated":90,"tested_up_to":91,"requires_at_least":92,"requires_php":93,"tags":94,"homepage":99,"download_link":100,"security_score":101,"vuln_count":102,"unpatched_count":14,"last_vuln_date":103,"fetched_at":62},"hive-support","Hive Support | AI-Powered Help Desk, Live Chat and Chatbot","1.2.11","Hive Support","https:\u002F\u002Fprofiles.wordpress.org\u002Fhivesupport\u002F","\u003Cp>Improve your WordPress customer support with Hive Support – a simple, user-friendly helpdesk and live chat plugin designed to make support tasks easier and more efficient.\u003C\u002Fp>\n\u003Cp>✨ Boost engagement with Hive Support’s AI chatbot, instantly responding to every customer.\u003C\u002Fp>\n\u003Cp>🎫 With a reliable ticket system, easily manage and organize support tasks, reducing confusion and boosting efficiency across your team.\u003C\u002Fp>\n\u003Cp>With Hive Support’s live chat, enjoy real-time conversations that build stronger customer connections. Automate tasks with customizable triggers to update your workflow and speed up response times.\u003C\u002Fp>\n\u003Cp>Get real-time insights with agent reports and quickly resolve common queries using canned responses. Stay connected with customers and create a support experience that’s efficient, reliable, and ready for the future.\u003C\u002Fp>\n\u003Cspan class=\"embed-youtube\" style=\"text-align:center; display: block;\">\u003Ciframe loading=\"lazy\" class=\"youtube-player\" width=\"750\" height=\"422\" src=\"https:\u002F\u002Fwww.youtube.com\u002Fembed\u002FxwEf0D0Yjuk?version=3&rel=1&showsearch=0&showinfo=1&iv_load_policy=1&fs=1&hl=en-US&autohide=2&wmode=transparent\" allowfullscreen=\"true\" style=\"border:0;\" sandbox=\"allow-scripts allow-same-origin allow-popups allow-presentation allow-popups-to-escape-sandbox\">\u003C\u002Fiframe>\u003C\u002Fspan>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\" rel=\"nofollow ugc\">🚀 \u003Cstrong>Get Pro\u003C\u002Fstrong>\u003C\u002Fa>  | \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002F\" rel=\"nofollow ugc\">\u003Cstrong>Docs\u003C\u002Fstrong>\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3> ✴️ Hive Supports Key Features \u003C\u002Fh3>\n\u003Cp>✅  \u003Cstrong>Ticket Management System (Free) – \u003C\u002Fstrong> Manage unlimited tickets, agents, and customers with customizable filters and statuses.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong>Smart AI-Based Chatbot (Pro) – \u003C\u002Fstrong> Offer 24\u002F7 support with ChatGPT integration, prompt-based AI training, fine-tuning, and preset questions for quick replies.\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Business Inbox (Free) – \u003C\u002Fstrong> Create and customize multiple support mailboxes. (Web-based and Email Based)\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Live Chat (Pro) – \u003C\u002Fstrong> Enable or disable live chat on any page and customize the chat widget’s text and appearance\u003C\u002Fp>\n\u003Cp>✅  \u003Cstrong> Agent Activity Tracking (Free) – \u003C\u002Fstrong> Monitor all activities and agent performance reports in one interface to ensure team productivity and efficient support.\u003C\u002Fp>\n\u003Ch4> More Features of Hive Support \u003C\u002Fh4>\n\u003Col>\n\u003Cli>\u003Cstrong>Manage Support Agents (Free) – \u003C\u002Fstrong> Easily add, edit, and manage support agents with customizable permissions. Track their performance through detailed reports and assign tasks efficiently. Update or remove agent information whenever needed.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Ticket Reports (Free) – \u003C\u002Fstrong> Access detailed reports to optimize your customer support system. View detailed stats on tickets and agent activities. Analyze all ticket data to improve customer support ticket system efficiency.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Email Notifications (Free) – \u003C\u002Fstrong> Send customizable email notifications to customers and agents, including subject and body text.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Response Templates (Pro) – \u003C\u002Fstrong> Create pre-made reply templates for common customer inquiries, allowing your support team to respond quickly and consistently. Manage and customize templates easily, and insert them with a single click to streamline responses.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automation Trigger (Pro) – \u003C\u002Fstrong> Automate responses to routine inquiries using customizable templates, allowing your team to focus on more complex issues. Create unlimited automation triggers with IDs and titles for different tasks, and use events, conditions, and actions to streamline ticket management.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Custom Ticket Fields (Pro) – \u003C\u002Fstrong> Customize ticket forms with fields like text, number, dropdown, radio, and checkbox to capture necessary details. Add options to each field to suit your needs.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Agent Performance Reports (Pro) – \u003C\u002Fstrong>Track agent performance with reports on opened, closed, and assigned tickets to improve decision-making and productivity.\u003C\u002Fli>\n\u003Cli>\u003Cstrong> Integration Capabilities (Pro) – \u003C\u002Fstrong> Hive Support is now fully integrated with Telegram, Slack, Discord, and WhatsApp. Also, you can integrate with WooCommerce, CRM, and LMS platforms.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>🛡️ GDPR Compliant Helpdesk\u003C\u002Fh3>\n\u003Cp>Hive Support is a WordPress self-hosted helpdesk, that gives you full control and ownership of your data with no reliance on external SaaS. Stay secure and GDPR-compliant.\u003C\u002Fp>\n\u003Ch3>📌 Why Choose the Hive Support Plugin for your WordPress Website?\u003C\u002Fh3>\n\u003Ch4>⏳ Improved Response Time\u003C\u002Fh4>\n\u003Cp>Hive Support automates tasks like responses, ticket prioritization, and workflows to reduce response times and resolve issues faster.\u003C\u002Fp>\n\u003Ch4>📑 All-inclusive Analytics and Reporting\u003C\u002Fh4>\n\u003Cp>Gain insights into common issues, response times, and customer satisfaction to improve your support services.\u003C\u002Fp>\n\u003Ch4>🛡️ Better User Experience\u003C\u002Fh4>\n\u003Cp>Hive Support improves user experience with easy access to live chat, AI chatbot, FAQ, and support tickets, ensuring smooth interactions.\u003C\u002Fp>\n\u003Ch4>🔗 Integration with Other Tools\u003C\u002Fh4>\n\u003Cp>Hive Support integrates with popular tools like Telegram, Slack, Discord, and WhatsApp, elevating your customer support system’s capability.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>📍 Useful Guide for Integrations:\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Ftelegram-integration\u002F\" rel=\"nofollow ugc\">Telegram Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fslack-integration\u002F\" rel=\"nofollow ugc\">Slack Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fdiscord-integration\u002F\" rel=\"nofollow ugc\">Discord Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fmanage-your-tickets-using-whatsapp-with-hive-support\u002F\" rel=\"nofollow ugc\">WhatsApp Integration\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch4>⚙️ How to Use Hive Support on your WordPress Site\u003C\u002Fh4>\n\u003Cp>We have complete documentation for installing Hive Support on any WordPress website. Follow the tutorial – 👉 \u003Ca href=\"https:\u002F\u002Fgethivesupport.com\u002Fdocs\u002Fgetting-started-with-hive-support\u002F\" rel=\"nofollow ugc\"> How to Install the Hive Support.\u003C\u002Fa> \u003C\u002Fp>\n\u003Ch3>🎉 Other Plugins from WPCommerz\u003C\u002Fh3>\n\u003Cp>We offer a range of essential plugins to help you grow your WooCommerce business more efficiently.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fguidant\u002F\" rel=\"ugc\">\u003Cstrong>WP Guidant:\u003C\u002Fstrong>\u003C\u002Fa> Use WP Guidant to create multi-step guided selling processes and increase conversion rates effortlessly.\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fdarklup-lite-wp-dark-mode\u002F\" rel=\"ugc\">\u003Cstrong>Darklup:\u003C\u002Fstrong>\u003C\u002Fa> Transform your site with Darklup’s smart dark mode, delivering a sleek and user-friendly experience.\n\u003C\u002Fp>\n\u003Cp>✳️ \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fwceazy\u002F\" rel=\"ugc\">\u003Cstrong>wcEazy:\u003C\u002Fstrong>\u003C\u002Fa> Boost sales and update your store with wcEazy’s all-in-one solution and powerful modules.\n\u003C\u002Fp>\n\u003Cp>\u003Cstrong>❤️ Loved Hive Support?\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Join our \u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Fgroups\u002Fwpcommerz\" rel=\"nofollow ugc\">Facebook Group\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Learn from our tutorials on \u003Ca href=\"https:\u002F\u002Fwww.youtube.com\u002F@wpcommerz8042\" rel=\"nofollow ugc\">Youtube Channel\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Or rate Darklup on \u003Ca href=\"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Fhive-support\u002F#reviews\" rel=\"ugc\">WordPress\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Privacy Policy\u003C\u002Fh3>\n\u003Cp>Hive Support uses \u003Ca href=\"https:\u002F\u002Fappsero.com\" rel=\"nofollow ugc\">Appsero\u003C\u002Fa> SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.\u003C\u002Fp>\n\u003Cp>Appsero SDK \u003Cstrong>does not gather any data by default.\u003C\u002Fstrong> The SDK only starts gathering basic telemetry data \u003Cstrong>when a user allows it via the admin notice\u003C\u002Fstrong>. We collect the data to ensure a great user experience for all our users.\u003C\u002Fp>\n\u003Cp>Integrating Appsero SDK \u003Cstrong>DOES NOT IMMEDIATELY\u003C\u002Fstrong> start gathering data, \u003Cstrong>without confirmation from users in any case.\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Learn more about how \u003Ca href=\"https:\u002F\u002Fappsero.com\u002Fprivacy-policy\u002F\" rel=\"nofollow ugc\">Appsero collects and uses this data\u003C\u002Fa>.\u003C\u002Fp>\n","The All-In-One Help Desk, Live Chat & AI Chat Bot Plugin for WordPress.",9557,2,"2026-03-09T11:28:00.000Z","6.9.4","6.5","7.4",[95,96,97,22,98],"chatbot","customer-support","helpdesk","ticketing-system","https:\u002F\u002Fgethivesupport.com\u002Ffeatures","https:\u002F\u002Fdownloads.wordpress.org\u002Fplugin\u002Fhive-support.1.2.11.zip",66,11,"2025-06-05 17:48:57",{"slug":105,"name":106,"version":107,"author":108,"author_profile":109,"description":110,"short_description":111,"active_installs":112,"downloaded":113,"rating":13,"num_ratings":14,"last_updated":114,"tested_up_to":115,"requires_at_least":18,"requires_php":18,"tags":116,"homepage":118,"download_link":119,"security_score":27,"vuln_count":28,"unpatched_count":28,"last_vuln_date":29,"fetched_at":62},"paldesk-live-chat-helpdesk","Paldesk –  Live Chat & Helpdesk","1.1.5","paldesk","https:\u002F\u002Fprofiles.wordpress.org\u002Fpaldesk\u002F","\u003Cp>Paldesk is a live chat plugin that helps businesses proactively chat in real-time with visitors and customers to their website. Connect multiple channels into a single dashboard, respond to all your messages from one place. 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All 20 identified AJAX handlers lack authentication checks, representing a substantial attack surface that could be exploited by unauthenticated users.  Furthermore, the taint analysis reveals a critical issue with 10 out of 11 analyzed flows having unsanitized paths, indicating a high likelihood of remote code execution or other serious vulnerabilities. The complete absence of capability checks on any entry points exacerbates these risks, as there are no role-based access controls in place.  While the plugin has no recorded vulnerability history, this absence should not be interpreted as a sign of strong security, but rather potentially a lack of past scrutiny or public disclosure. The lack of prepared statements for all SQL queries is another significant weakness that could lead to SQL injection vulnerabilities.  The limited output escaping (24%) further increases the risk of cross-site scripting (XSS) attacks. The plugin's strengths are minimal, primarily consisting of no directly identified dangerous functions or file operations. However, these strengths are heavily overshadowed by the critical deficiencies in authentication, sanitization, and SQL practices.",[610,612,614,616,618,620],{"reason":611,"points":11},"AJAX handlers without auth checks",{"reason":613,"points":250},"Taint flows with unsanitized paths (critical)",{"reason":615,"points":11},"SQL queries without prepared statements",{"reason":617,"points":11},"Capability checks missing",{"reason":619,"points":34},"Output escaping is low",{"reason":621,"points":266},"Nonce check present but insufficient","2026-03-17T01:26:28.278Z",{"wat":624,"direct":643},{"assetPaths":625,"generatorPatterns":633,"scriptPaths":634,"versionParams":635},[626,627,628,629,630,631,632],"\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fcss\u002Fbootstrap.min.css","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fjs\u002Fbootstrap.min.js","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fcss\u002Fsupportsystem.css","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fcss\u002Ffont-awesome.min.css","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fcss\u002FdataTables.bootstrap.min.css","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fjs\u002Fjquery.dataTables.min.js","\u002Fwp-content\u002Fplugins\u002Flive-chat-support-system\u002Finc\u002Fjs\u002FdataTables.bootstrap.min.js",[],[627,631,632],[636,637,638,639,640,641,642],"live-chat-support-system\u002Finc\u002Fcss\u002Fbootstrap.min.css?ver=","live-chat-support-system\u002Finc\u002Fjs\u002Fbootstrap.min.js?ver=","live-chat-support-system\u002Finc\u002Fcss\u002Fsupportsystem.css?ver=","live-chat-support-system\u002Finc\u002Fcss\u002Ffont-awesome.min.css?ver=","live-chat-support-system\u002Finc\u002Fcss\u002FdataTables.bootstrap.min.css?ver=","live-chat-support-system\u002Finc\u002Fjs\u002Fjquery.dataTables.min.js?ver=","live-chat-support-system\u002Finc\u002Fjs\u002FdataTables.bootstrap.min.js?ver=",{"cssClasses":644,"htmlComments":661,"htmlAttributes":668,"restEndpoints":672,"jsGlobals":677,"shortcodeOutput":680},[645,646,647,648,649,650,651,652,653,654,655,656,657,658,659,660],"lvcht-chat-btn","lvcht_header","lvcht_chat_title","lvcht_messages","lvcht_message_body","lvcht_message_sender","lvcht_message_date","lvcht_form_control","lvcht_attachment_btn","lvcht_send_btn","lvcht_chatbox_main","lvcht_main_chat_wrapper","lvcht_chat_open_btn","lvcht_chatbox_offline_form","lvcht_offline_form_input","lvcht_offline_submit_btn",[662,663,664,665,666,667],"\u003C!-- for admin -->","\u003C!--conversation Table-->","\u003C!--message Table-->","\u003C!----- offline table------->","\u003C!-----agents table---- -->","\u003C!----plugin Defaults ---*-->",[669,670,671],"data-chat-id","data-conv-id","data-user-type",[673,674,675,676],"\u002Fwp-json\u002Flive-chat-support-system\u002Fv1\u002Fsend-message","\u002Fwp-json\u002Flive-chat-support-system\u002Fv1\u002Fload-message","\u002Fwp-json\u002Flive-chat-support-system\u002Fv1\u002Fadmin-send-message","\u002Fwp-json\u002Flive-chat-support-system\u002Fv1\u002Fadmin-load-message",[678,679],"supportsystembymysense","LVCHT_AJAX_URL",[],{"error":168,"url":682,"statusCode":683,"statusMessage":684,"message":684},"http:\u002F\u002Flocalhost\u002Fapi\u002Fplugins\u002Flive-chat-support-system\u002Fbundle",404,"no bundle for this plugin yet",{"slug":4,"current_version":6,"total_versions":28,"versions":686},[]]