Kust AI – Smart Customer Support Chatbot & Help Desk Security & Risk Analysis

wordpress.org/plugins/kust-ai-widget

AI-powered customer support chatbot that resolves 97% of tickets automatically. Multi-language support, live chat, analytics, and seamless WordPress i …

0 active installs v1.0.3 PHP 7.4+ WP 5.0+ Updated Nov 21, 2025
ai-chatbotchatbotcustomer-supporthelp-desklive-chat
100
A · Safe
CVEs total0
Unpatched0
Last CVENever
Safety Verdict

Is Kust AI – Smart Customer Support Chatbot & Help Desk Safe to Use in 2026?

Generally Safe

Score 100/100

Kust AI – Smart Customer Support Chatbot & Help Desk has no known CVEs and is actively maintained. It's a solid choice for most WordPress installations.

No known CVEs Updated 4mo ago
Risk Assessment

The "kust-ai-widget" plugin version 1.0.3 exhibits a strong security posture based on the provided static analysis. The absence of any identified attack surface, including AJAX handlers, REST API routes, shortcodes, and cron events, significantly limits potential entry points for attackers. Furthermore, the code demonstrates robust security practices by using prepared statements for all SQL queries, ensuring proper output escaping for all outputs, and avoiding dangerous functions and file operations. The plugin also has a clean vulnerability history, with no known CVEs, which indicates a commitment to security by the developers or a lack of prior exploitation.

While the lack of identified issues is positive, it's important to note that the taint analysis found zero flows, which could be due to the limited scope of the analysis or the plugin's simplicity. The presence of only one capability check and zero nonce checks, combined with zero AJAX handlers and zero REST API routes, means there are no apparent user-facing interactive elements that would typically require these protections. This could either indicate a very basic plugin with no user interaction or a potential blind spot if the plugin has hidden functionalities not captured by this analysis. However, based solely on the provided data, the plugin appears secure.

Vulnerabilities
None known

Kust AI – Smart Customer Support Chatbot & Help Desk Security Vulnerabilities

No known vulnerabilities — this is a good sign.
Code Analysis
Analyzed Mar 17, 2026

Kust AI – Smart Customer Support Chatbot & Help Desk Code Analysis

Dangerous Functions
0
Raw SQL Queries
0
0 prepared
Unescaped Output
0
9 escaped
Nonce Checks
0
Capability Checks
1
File Operations
0
External Requests
0
Bundled Libraries
0

Output Escaping

100% escaped9 total outputs
Attack Surface

Kust AI – Smart Customer Support Chatbot & Help Desk Attack Surface

Entry Points0
Unprotected0
WordPress Hooks 6
actionadmin_menukust-ai-widget.php:28
actionadmin_initkust-ai-widget.php:29
actionwp_enqueue_scriptskust-ai-widget.php:32
actioninitkust-ai-widget.php:35
filterwc_order_statuseskust-ai-widget.php:36
filterscript_loader_tagkust-ai-widget.php:137
Maintenance & Trust

Kust AI – Smart Customer Support Chatbot & Help Desk Maintenance & Trust

Maintenance Signals

WordPress version tested6.8.5
Last updatedNov 21, 2025
PHP min version7.4
Downloads156

Community Trust

Rating0/100
Number of ratings0
Active installs0
Developer Profile

Kust AI – Smart Customer Support Chatbot & Help Desk Developer Profile

kustai

1 plugin · 0 total installs

94
trust score
Avg Security Score
100/100
Avg Patch Time
30 days
View full developer profile
Detection Fingerprints

How We Detect Kust AI – Smart Customer Support Chatbot & Help Desk

Patterns used to identify this plugin on WordPress sites during automated security audits and web crawling.

Asset Fingerprints

Script Paths
https://webchat.kust.ai/widget/chat-widget.iife.js
Version Parameters
kust-ai-widget-script

HTML / DOM Fingerprints

CSS Classes
count
Data Attributes
data-id
FAQ

Frequently Asked Questions about Kust AI – Smart Customer Support Chatbot & Help Desk